Business Commons^™

The Impact Of Ict Projects On Developing Economies: The Case Of People With Physical Disabilities In Nigeria, Abdulrashid Abubakar Iliya, Chidi Gerald Ononiwu, Muhammadou M.O Kah, Olumide Babatope Longe Prof

The African Journal of Information Systems

This study investigates the use of computers by People with Disabilities (PWDs) and whether it improves capability and human development in sub-Saharan Africa. Based on a case study’s findings and interviews with PWDs, we build on the Technology-Augment Capability Approach to show how computers as technical objects and caregivers as non-technical objects facilitate four key capabilities for PWDs, namely (1) Capability to education, (2) Capability to socio-economic activities, (3) Capability to social relations, (4) Informational capabilities and capability to employment. However, PWDs’ ability to convert the use of computers into capabilities is influenced by conversion factors, such as personal, social, …

Assessing South African Government’S Use Of Social Media For Citizen Participation, Ifeoluwapo Fashoro, Lynette Barnard

The African Journal of Information Systems

Social media are commended as e-participation reformation tools; consequently, governments around the world are adopting social media. South Africa is not exempt from this adoption trend; however, the extent to which social media is used for public participation is yet to be understood. This paper presents a qualitative study exploring social media as an e-participation tool through content analysis of social media pages of the South African government. The study found that while all provinces and municipalities have social media accounts, these platforms are used mainly for information broadcasting, viz., as an extension to their websites. There is limited engagement …

Spring 2021, Joëlle Walls

The Investigator Research Magazine

Dear readers,

We are proud to present the spring issue of The Investigator and share with you the expansion of diverse research and scholarly activities occurring at Kennesaw State. Although this year was met with challenges, KSU’s research enterprise has thrived and grown.

In this issue, Pamela Whitten discussed the establishment of the Interdisciplinary Innovation Initiative, an internal funding program to spur new collaborations focused on KSU’s research themes. And alumni Carl Saint-Louis and Karen Armstrong, featured in our cover story, have returned as faculty to mentor the next generation.

This publication would not have been possible without the visual …

Gophish: Implementing A Real-World Phishing Exercise To Teach Social Engineering, Andy Luse, Jim Burkman

Journal of Cybersecurity Education, Research and Practice

Social engineering is a large problem in our modern technological world, but while conceptually understood, it is harder to teach compared to traditional pen testing techniques. This research details a class project where students implemented a phishing exercise against real-world targets. Through cooperation with an external corporate partner, students learned the legal, technical, behavioral, analysis, and reporting aspects of social engineering. The outcome provided both usable data for a real-world corporation as well as valuable educational experience for the students.

Applying High Impact Practices In An Interdisciplinary Cybersecurity Program, Brian K. Payne, Lisa Mayes, Tisha Paredes, Elizabeth Smith, Hongyi Wu, Chunsheng Xin

Journal of Cybersecurity Education, Research and Practice

The Center for Cybersecurity Education and Research at Old Dominion University has expanded its use of high impact practices in the university’s undergraduate cybersecurity degree program. Strategies developed to promote student learning included learning communities, undergraduate research, a robust internship program, service learning, and electronic portfolios. This paper reviews the literature on these practices, highlights the way that they were implemented in our cybersecurity program, and discusses some of the challenges encountered with each practice. Although the prior literature on high impact practices rarely touches on cybersecurity coursework, the robust evidence of the success of those practices provides a sound …

An Assessment Of Internet Use And Cyber-Risk Prevalence Among Students In Selected Nigerian Secondary Schools, Adeola O. Opesade Dr, Abiodun O. Adetona Mr

Journal of Cybersecurity Education, Research and Practice

The use of the Internet has become highly pervasive among adolescents. While these people derive numerous benefits from their use of this technology, they are also faced with a challenge of being exposed to many cyber risks. Nigeria is a developing country with a teeming population of adolescents who are regular users of the Internet, but with inadequate research on adolescent Internet safety. There is therefore, a need to conduct studies on child online risks in Nigeria, to help evaluate the enormity of child online abuses. The present study investigated Internet use and cyber-risk prevalence among four hundred secondary school …

Made In Bangladesh: The Unethical Treatment Of Sweatshop Workers, Samira Hossain

Emerging Writers

This article examines the treatment of sweatshops workers in Bangladesh, including causes of poor labor practices, and suggests solutions to improve practices.

The Effects Of Relational Coordination And Supervisor Support On Thriving And Job Satisfaction: Evidence From Sales Professional In U.S. Small Businesses, Kelly R. Hall

Atlantic Marketing Journal

Job satisfaction is often fostered through costly strategic human resource management practices, yet small businesses typically lack the required resources to employ such practices. The current study explores other avenues for promoting job satisfaction, namely thriving, which is a psychological state in which individuals experience both a sense of learning and a sense of vitality. By leveraging positive organizational psychology, and examining data collected from B2B salespeople, this study demonstrates the value of relational coordination and supervisor support for enhancing the thriving, and, in turn, job satisfaction of sales professionals among small businesses.

Servqual Measurement In A Healthcare Setting: Before And After Corrective Strategy Implementation, Jerome Christia, Aaron Ard, Lorraine Runion

Atlantic Marketing Journal

In the United States, the most dominant industry is services, yielding the highest volume of total employment and gross domestic product. Due to this insight, academics and business professionals continue to research and apply strategies to achieve distinctive competitive advantages in the services arena. The steady growth and increasing significance of the service sector in the United States and other developed markets has resulted in a sizeable body of related research addressing a variety of issues such as service quality and its characteristics. Healthcare is an impactful service industry that has received a considerable amount of attention. In the healthcare …

Importance-Performance Gap Analysis Of The University Brand Equity Dimensions, Tulay Girard, Musa Pinar

Atlantic Marketing Journal

This study examines the gaps between the importance students place on brand equity dimensions and their perceptions of how well their university performs on each dimension. It also assesses if the brand equity dimensions differ based on student demographics including gender, class level, and their living arrangement. Data were collected from a university in the Midwestern U.S. from undergraduate students. The findings reveal significant gaps between the importance and performance perceptions of students, and that females, students living on campus, and freshman require special

Perceptions On Implementing A Comprehensive Athletic Website And Online Streaming Service For Kentucky High Schools, Steve Chen, Adrienne Hall, Anna K. Gdovka, Eric Street

Atlantic Marketing Journal

Student participation in interscholastic athletics reached record levels in 2019-20 for the third consecutive year in Kentucky (KHSAA, 2020). Sport marketers have strongly advocated social media as a powerful and effective tool to promote sporting events at all levels. However, existing studies rarely focus on the trend for promoting interscholastic sports through social media platforms. This study examined the potential of an interactive website and online streaming service focusing on interscholastic sports may provide to high schools in Kentucky. After evaluating more than 102 high school athletic websites, the authors found schools were in need to improve the current website …

Modeling Austrian Consumer Responses To A Vignette Television Commercial Drama For A Vacation Resort Destination, Ozcan Kilic, Michael Stoica, Andreas Nachbagauer, Darryl Miller

Atlantic Marketing Journal

Abstract- This project involved the formulation and test of a model of Austrian consumers' cognitive and affective responses to a vignette television commercial drama for a vacation resort area, the Halkidiki region of Greece. Results indicate that response to the commercial was both cognitive and affective with sympathy and empathy, mediating the influence of verisimilitude on attitudes toward the ad and brand. These results were consistent with what was expected from a sample of consumers from a low power distance and moderate individualistic culture such as Austria. Results suggest that to promote tourism services effectively, a commercial's production value and …

Escape For Boone & Crocket, William Foxx, W. Frank Thompson Jr., Joseph W. Giese, David Vanbuskirk

Atlantic Marketing Journal

Eber Crocket is the owner of Boone & Crocket Trapper Supply (B&C). He feels like the environmental forces that are impacting his business are like a trap slowing closing on him. He is considering ideas to improve his store’s profitability.

Demand for furs as fashion goods is a multi-million dollar industry. Twenty percent of this demand is met by wild fur which is harvested by trappers. Trapping suppliers serve as the middleman between small individual trappers and auction houses. These auction houses collect the raw fur pelts from trappers and trapping stores and hold them until one of their auctions. …

From The Editors, Michael E. Whitman, Herbert J. Mattord, Hossain Shahriar

Journal of Cybersecurity Education, Research and Practice

A commentary from the editors, with an overview of the articles contained in this issue of the Journal.

A Serious Game For Social Engineering Awareness Creation, Fabian Muhly, Philipp Leo, Stefano Caneppele

Journal of Cybersecurity Education, Research and Practice

Social engineering is a method used by offenders to deceive their targets utilizing rationales of human psychology. Offenders aim to exploit information and use them for intelligence purposes or financial gains. Generating resilience against these malicious methods is still challenging. Literature shows that serious gaming learning approaches are used more frequently to instill lasting retention effects. Serious games are interactive, experiential learning approaches that impart knowledge about rationales and concepts in a way that fosters retention. In three samples and totally 97 participants the study at hand evaluated a social engineering serious game for participants’ involvement and instruction compliance during …

The Trend Of Digital Currency By Mining And Analysis Of Patent, Feiyang Qu

Master of Science in Computer Science Theses

Digital currency is a novel topic. Due to the publicity of the Internet and the investment value of the digital currency itself, many people hope to participate in the digital currency-related financial market. However, many people still hold a wait-and-see attitude at this stage. The main reason is that digital currency is a relatively new field of financial investment, and there is no scientific system and rigorous data to provide investors with sufficient information. In this paper, we designed a framework based on a natural language processing model to calculate the innovative capabilities of digital currency-related companies, which can help …

South African Millennials’ Attitudes Towards The Communications Effect Of Youtube Marketing, Rodney G. Duffett Associate Professor

The African Journal of Information Systems

YouTube (YT) is the largest global digital video information and communication technology (ICT) channel and has become an important channel for companies and their brands to reach younger target markets with their marketing communications (MC). The main objectives of this research are to determine the effect of YouTube marketing communications (YTMC) on traditional and non-traditional attitudinal relationships, and to establish whether demographic variables and usage factors have an effect on traditional attitudinal relationships among the South African millennial cohort. A multi-stage sampling method was employed and 1,900 millennial cohort members (aged 18-32 years old) participated in the survey. Structural equation …

Emerging Internet Technologies And The Regulation Of User Privacy, Phil Nyoni, Mthulisi Velempini, Nehemiah Mavetera

The African Journal of Information Systems

Modern Internet-based technologies pose a threat to privacy, as they possess multiple sensors or features that collect data about users. There is a need to determine the privacy risks that affect users in South Africa as there are a few studies on the subject. A qualitative study was done which involved interviewing seven experts and a survey consisting of 101 respondents. The results show that regulators view emerging technologies as potentially risky and are motivated by public interest to develop protective laws. It therefore is necessary that regulators develop robust laws to help prevent privacy violations. Furthermore, this paper proposes …

2020 - The First Annual Fall Symposium Of Student Scholars

Symposium of Student Scholars Program Books

The full program book from the Fall 2020 Symposium of Student Scholars, held on December 3, 2020. Includes abstracts from the presentations and posters.

Shedding Light On Sales Relationships: What Effect Does The Sunshine Act Have On Salesperson Ethical Behavior And Customer Response?, Rebecca Burcham

PhD in Business Administration Dissertations

The financial relationship between physicians and pharmaceutical salespeople has long been scrutinized for the potential ethical issues that may arise from the influence that financial incentives have on physician prescribing behavior. Until recently, details of these financial incentives were only available to physicians and salespeople. In order to shed light on this relationship, Congress passed legislation, known as the Sunshine Act, with the intent to make transparent financial information. By shedding light on this information, the legislation’s intent is to mitigate the potential ethical issues that such a financial relationship poses. While previous studies examined the impact that the Sunshine …

Augmented Reality In Sport Marketing: Uses And Directions, Chad Goebert

Faculty Articles

The augmented reality (AR) market is expected to grow to $60.55 billion by 2023 and there are currently an estimated 4.2 billion AR-capable devices in the hands of consumers. Experts believe that sport is a high-value market for AR as it is uniquely positioned to utilize AR in multiple marketing contexts (Haber, 2019). The COVID-19 pandemic has accelerated the rate at which sport organizations are utilizing AR as they attempt to reach fans and consumers that are limited or restricted from attending events in person. This article introduces augmented reality to sport managers and practitioners and defines AR, detailing how …

Traditional And Information Technology Anti-Corruption Strategies For Curbing The Public Sector Corruption In Developing Economies Of Sub-Saharan Africa: A Systematic Literature Review, Ibrahim Inuwa, Chidi G. Ononiwu

The African Journal of Information Systems

The pervasiveness of public sector corruption has been a major concern by successive governments and their citizenry. In order to curb such corruption, previous studies have focused on the anti-corruption strategies adopted by governments in isolation, but little or no study has focused on the interactions of the anti-corruption strategies. Using the concept-centric approach, we reviewed 91 studies systematically to understand the trends of government anti-corruption strategies. From the synthesized studies, we identified three dominant themes of anti-corruption strategies and their associated concepts. In addition, we also identified one dimension that captures information technology (IT) as a vehicle that enhances …

Contingency Planning Amidst A Pandemic, Natalie C. Belford

KSU Proceedings on Cybersecurity Education, Research and Practice

Proper prior planning prevents pitifully poor performance: The purpose of this research is to address mitigation approaches - disaster recovery, contingency planning, and continuity planning - and their benefits as they relate to university operations during a worldwide pandemic predicated by the Novel Coronavirus (COVID-19). The most relevant approach pertaining to the University’s needs and its response to the Coronavirus pandemic will be determined and evaluated in detail.

Developing An Ai-Powered Chatbot To Support The Administration Of Middle And High School Cybersecurity Camps, Jonathan He, Chunsheng Xin

KSU Proceedings on Cybersecurity Education, Research and Practice

Throughout the Internet, many chatbots have been deployed by various organizations to answer questions asked by customers. In recent years, we have been running cybersecurity summer camps for youth. Due to COVID-19, our in-person camp has been changed to virtual camps. As a result, we decided to develop a chatbot to reduce the number of emails, phone calls, as well as the human burden for answering the same or similar questions again and again based on questions we received from previous camps. This paper introduces our practical experience to implement an AI-powered chatbot for middle and high school cybersecurity camps …

A Survey Of Serious Games For Cybersecurity Education And Training, Winston Anthony Hill Jr., Mesafint Fanuel, Xiaohong Yuan, Jinghua Zhang, Sajad Sajad

KSU Proceedings on Cybersecurity Education, Research and Practice

Serious games can challenge users in competitive and entertaining ways. Educators have used serious games to increase student engagement in cybersecurity education. Serious games have been developed to teach students various cybersecurity topics such as safe online behavior, threats and attacks, malware, and more. They have been used in cybersecurity training and education at different levels. Serious games have targeted different audiences such as K-12 students, undergraduate and graduate students in academic institutions, and professionals in the cybersecurity workforce. In this paper, we provide a survey of serious games used in cybersecurity education and training. We categorize these games into …

Factors That Influence Hipaa Secure Compliance In Small And Medium-Size Health Care Facilities, Wlad Pierre-Francois, Indira Guzman

KSU Proceedings on Cybersecurity Education, Research and Practice

This study extends the body of literature concerning security compliance by investigating the antecedents of HIPPA security compliance. A conceptual model, specifying a set of hypothesized relationships between management support, security awareness, security culture; security behavior, and risk of sanctions to address their effect on HIPAA security compliance is presented. This model was developed based on the review of the literature, Protection Motivation Theory, and General Deterrence Theory. Specifically, the aim of the study is to examine the mediating role of risk of sanctions on HIPAA security compliance.

Towards An Assessment Of Pause Periods On User Habituation In Mitigation Of Phishing Attacks, Amy Antonucci, Yair Levy, Martha Snyder, Laurie Dringus

KSU Proceedings on Cybersecurity Education, Research and Practice

Social engineering is the technique in which the attacker sends messages to build a relationship with the victim and convinces the victim to take some actions that lead to significant damages and losses. Industry and law enforcement reports indicate that social engineering incidents costs organizations billions of dollars. Phishing is the most pervasive social engineering attack. While email filtering and warning messages have been implemented for over three decades, organizations are constantly falling for phishing attacks. Prior research indicated that attackers use phishing emails to create an urgency and fear response in their victims causing them to use quick heuristics, …

Automated License Plate Recognition Using Existing University Infrastructure And Different Camera Angles, Andre Calitz, Matthew Hill

The African Journal of Information Systems

Number or license plate recognition has become an essential technology for traffic and security applications. Providing access control at any organization or academic institution improves the level of security. However, providing security personnel to manually control the access of vehicles at an academic institution is costly, time-consuming, and to a limited extent, error prone. This study investigated the use of an automated vehicle tracking system, incorporating experimental computer vision techniques for license plate recognition that runs in real-time to provide access control for vehicles and provide increased security for an academic institution. A vehicle monitoring framework was designed by using …

The Form, Function And Materiality Of Portable It In Inter-Organizational Control, Gamel O. Wiredu

The African Journal of Information Systems

Extant explanations of inter-organizational (IO) control are based on functional assumptions of information technology (IT) at the expense of structural assumptions. By focusing on structural assumptions, this paper explains how and why the formal and material properties of portable IT shape IO control. Based on analysis of portable IT mediation between a government agency and traders for tax administration, it was found that portable IT, with the support of the IO structure, reduces IO control. This occurs because portable IT invites users to subvert its connectivity and visibility with the support of the IO structure. Portable IT and IO structures …

Clarifying Is Project Complexity Through Factor Analysis, Nazeer Joseph, Carl Marnewick

The African Journal of Information Systems

Research shows that the information systems domain is underrepresented in project complexity as it has only eight percent representation within the project complexity landscape. Emphasis is placed mostly on generic project management and engineering project management. This begs the question of how well IS project complexity is understood in literature? The goal of this research is to perform the groundwork for developing new theoretical foundations for information systems (IS) project complexity by enriching previous work. Complexity theory was applied to develop a comprehensive theoretical model for IS project complexity. The IS project complexity (ISPC) model was developed and revealed that …