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Full-Text Articles in Business

Looking Beyond The Bottom Line: Connecting The Dots Between Business Enterprise Sustainability Initiatives And Growth In Financial Value, Matthew H. Levin Apr 2016

Looking Beyond The Bottom Line: Connecting The Dots Between Business Enterprise Sustainability Initiatives And Growth In Financial Value, Matthew H. Levin

Student Scholarship

Business enterprises are investing in major sustainability initiatives; yet, often they do not know what are the financial benefits or outcomes of these activities. While managers may have an intuitive sense that “doing well by doing good” does yield financial rewards, they cannot pinpoint the specific effects on financial performance. There is extensive literature that focuses on non-financial measurements of sustainability initiatives. However, relatively little research exists that addresses related financial performance. I conducted a qualitative research study, using grounded theory methodology, to explore the experiences of business managers, advisors, and academicians who have responsibility for providing leadership in their …


Systems-Savvy Selling: A Grounded Theory Approach To Understanding What Motivates Contemporary Industrial Salespeople, Donald P. St. Clair Apr 2016

Systems-Savvy Selling: A Grounded Theory Approach To Understanding What Motivates Contemporary Industrial Salespeople, Donald P. St. Clair

Student Scholarship

A qualitative, grounded theory study uncovers that despite management’s application of incentives and other extrinsic rewards, salespeople are intrinsically motivated when pursuing genuine interpersonal relationships with customers and foster an identity of helping others (customers) by applying “systems-savvy selling.” Through the analysis of lived experiential qualitative data from sales professionals in the B2B industrial fluid handling market at various organizations, this research uncovers the behaviors and practices that best create and hinder the conditions through which motivation occurs. Specifically, this study challenges the dominant logic by revealing that salespeople are not manipulating care and personal relationships to improve business outcomes …


Culture: For Small To Medium Sized Enterprises It Enhances Entrprenurial Orientation, Donald G. Chambers Mar 2016

Culture: For Small To Medium Sized Enterprises It Enhances Entrprenurial Orientation, Donald G. Chambers

Student Scholarship

Small to medium sized firms are an important yet understudied context of business in the US. Most research on smaller firms centers on the entrepreneurial aspects of such firms and ignore other possible explanation for small firm success. Organizational culture has been shown in separate studies to positively impact firm outcomes but the combination of entrepreneurial orientation (EO) and firm culture has rarely been tested. We conducted an inquiry into the effects of both EO and cultural attributes of small firms by surveying 220 individuals working in small firms in a variety of capacities. What we found was that while …


The Role Of Supervisor Support, Mentorship And Autonomy In Developing The Next Generation Of Leaders, Candace Steele Flippin Mar 2016

The Role Of Supervisor Support, Mentorship And Autonomy In Developing The Next Generation Of Leaders, Candace Steele Flippin

Student Scholarship

A lot of attention is being paid to the perceived stark differences in attitudes and behaviors in the workplace among the Baby Boomer, Gen X and Gen Y cohorts from scholars, practitioners, and the popular press. With Baby Boomers rapidly retiring, how can organizations move past the differences and prepare the next generation of supervisors, managers, and other leaders? This study examines factors salient to career success and development Gen X and Gen Y potential leaders. Overall, the results suggest that career commitment is positively associated with supervisor support, mentorship, and autonomy. Autonomy has a positive relationship with both self-efficacy …


On Becoming Analytic: The Effect Of Data Interactions On Decision Making, Brian G. Williams Jan 2016

On Becoming Analytic: The Effect Of Data Interactions On Decision Making, Brian G. Williams

Student Scholarship

This study explores data interaction as an antecedent for decision-making quality in visual analytic (VA) environments. Literature contends that the presence of accurate, high quality data and good system tools will have a positive impact at the individual and organizational decision-making. But in visual analytic environments, the decision maker's ability and intent to interact with data may be more valuable than the quality of data or tools used. Decision makers in this context are not just acting upon the findings of analysts and interpreting static representations of data. To understand this new phenomenon, we conduct an online survey among nearly …


What Made The Difference Between Senior Executives' Best And Worst Strategic Decisions? Factors Influencing Effective Strategic Decision-Making At The Executive Level, K. Shaikh Jan 2016

What Made The Difference Between Senior Executives' Best And Worst Strategic Decisions? Factors Influencing Effective Strategic Decision-Making At The Executive Level, K. Shaikh

Student Scholarship

Top management team (TMT) members spend a lot of resources formulating and articulating strategy for their organization’s future state, yet this future rarely comes to fruition as intended by the strategy. As strategy is a function of decisions, both within the strategic planning cycle and ad-hoc decisions, in this research, we set out to discover what contributes towards the best and worst strategic decisions that senior executives have made in their careers. We interviewed 29 senior executives from a variety of organizations, industries,and sizes of organizations, using grounded theory. We discovered insights about the decision champion’s primary objective as they …


Barriers To Growth: How High Performing African-American Owned Businesses Overcome Them, Natasha Conley Jan 2016

Barriers To Growth: How High Performing African-American Owned Businesses Overcome Them, Natasha Conley

Student Scholarship

The most current U.S. census data reveals that there are approximately 1.9 million African-American businesses (U.S. Census Bureau, 2010) in the United States. Only 1% of these African-American businesses are considered high performing firms, defined by the United States Census Bureau as those that have annual receipts of over $1 million. These high performing firms are responsible for 61% of all jobs created by African-American firms (U.S. Census Bureau, 2010). Current data also indicates that African-American owned business start-ups occur more frequently than any other group; however, they also tend to be the least successful of all minority groups. It …


Competencies, Clusters, And Skews In Private Equity: Exploring The Investment Professional Competencies That Distinguish Extreme Outperformance In One Leading Pe Firm, Avi I. Turetsky Jan 2016

Competencies, Clusters, And Skews In Private Equity: Exploring The Investment Professional Competencies That Distinguish Extreme Outperformance In One Leading Pe Firm, Avi I. Turetsky

Student Scholarship

Using the real world laboratory of one leading private equity (PE) firm, this paper attempts to directly connect professional competencies to performance outcomes, and more specifically, to skewed performance distributions. Though no extant research appears to focus on the shape of PE return distributions, data presented in multiple studies indicates that returns are right skewed at the levels of funds and individual portfolio company investments. At both levels, a small percentage of actors drive an outsized portion of industry returns. This paper finds that within one leading PE firm, this right skew exists at both the levels of individual investments …


Looking Beyond Culture: Building Successful Multiparty Collaboration, James R. Hemsath Dec 2015

Looking Beyond Culture: Building Successful Multiparty Collaboration, James R. Hemsath

Student Scholarship

The complexities of global business and the need for rapid, effective responses to problems that cross borders and span cultures demand an understanding of why transnational multiparty collaborations have failed and why they have succeeded. At the core of this work is 1) understanding the role that culture and identity play in creating a meta-identity built on the strengths of individual and organization identities and the sameness those identities represent; 2) the development of strong connectedness between the parties and 3) the creation of a shared vision of what is trying to be achieved. Ultimately the strength of the meta-identity …


When Disobedience Delivers Success: Factors Influencing Subsidiary Top Manager's Compliance With Multinationals Head Office's Instructions, Arron M. Fraser Dec 2015

When Disobedience Delivers Success: Factors Influencing Subsidiary Top Manager's Compliance With Multinationals Head Office's Instructions, Arron M. Fraser

Student Scholarship

This study examines the factors influencing subsidiary top manager’s compliance with their head office’s instructions. Our grounded theory qualitative study is based on twenty four (24) interviews with subsidiary top managers from various industries. Shared meaning and the lack of shared meaning explained incidences of compliance and non- compliance respectively. Surprisingly the lack of shared meaning in many instances resulted in better business outcomes for the subsidiary. Shared meaning resulted when there was meaningful consultation, a positive personal relationship and trust between subsidiary top managers and head office personnel. On the other hand, a lack of shared meaning existed when …


For Small To Medium Sized Enterprises Entrepreneurial Orientation Is Not A Necessary Attribute For Success, Donald Chambers Dec 2015

For Small To Medium Sized Enterprises Entrepreneurial Orientation Is Not A Necessary Attribute For Success, Donald Chambers

Student Scholarship

Research on Small to medium-sized enterprises (SMEs) has mostly focused on the underlying entrepreneurial behavior of the owner but ignores related organization-wide business culture attributes that may account for the firm's success. In fact, numerous SMEs will survive without explicit entrepreneurial orientation. To understand this phenomenon we interviewed 29 owners and senior leaders of SMEs and examined the interrelatedness of the firm's cultural traits to business performance. We found that while many SMEs manifest entrepreneurial style of leadership, it is often other cultural traits such as employee empowerment, playfulness, and situated learning that contribute to innovation and firm performance. This …


How Do Project Post-Mortems Contribute To Organizational Learning?, Tarina Pettiway Dec 2015

How Do Project Post-Mortems Contribute To Organizational Learning?, Tarina Pettiway

Student Scholarship

Project post-mortems have been identified as a key strategy for organizations to learn from their past failures and improve system development project performance. Although several guidelines for conducting post-mortems have been proposed those conducted result often in little novel insight and understanding. This study seeks to understand how the information captured and used as part of project post-mortems is or is not leveraged to facilitate organizational learning and what factors thwart such efforts. Twenty-five project and program managers are interviewed for how they collect, interpret, and use project data to learn and build local theories of project performance. Our findings …


Mis-Institutionalization: Accounting Information Systems (Ais) And Decision Making In Higher Education, Cory Allen Campbell Dec 2015

Mis-Institutionalization: Accounting Information Systems (Ais) And Decision Making In Higher Education, Cory Allen Campbell

Student Scholarship

The state of higher education is moving from a slow rate of change to a faster rate of change because external expectations are rising. External forces are influencing sources of funding that impact both public and private schools and schools need to react. As institutions of higher learning adapt to change in the external environment, schools must adopt more efficient ways to use information to make strategic decisions. Schools recognize the need to create better use of data and are striving to achieve that, but this study demonstrates that the degree of decentralization prevalent in institutions of higher learning hinders …


Patient-Driven Vs. Evidence-Centric Decision Models In The Treatment Of Hemophilia, Christopher C. Lamb Dec 2015

Patient-Driven Vs. Evidence-Centric Decision Models In The Treatment Of Hemophilia, Christopher C. Lamb

Student Scholarship

Physicians treating hemophilia face difficult decisions related to complex bleeding disorders. To understand how physicians in the United States (US) and the United Kingdom (UK) make critical, life-saving decisions, a qualitative study was performed involving a series of interviews with treatment experts from each country. A total of twenty-four (24) physicians from the US and the UK were asked about their experiences treating hemophilia and how they made certain decisions. American physicians tend to be patient-centric; they are more influenced by a patient's specific preferences and unique, individual conditions. British physicians are more evidence-centric where they approach the patient based …


Career Success Of Underrepresented Minority Groups, Lavonne D. Slaton Dec 2015

Career Success Of Underrepresented Minority Groups, Lavonne D. Slaton

Student Scholarship

This study examines how individual experiences influence career success. In contrast with previous researchers' definitions of career success, this research is intended to focus on a broader range of subjective career success criteria by focusing on individual experiences and the fact that career success means whatever the individual under consideration defines it as. A rigorous qualitative study based on surveys and interviews with 38 individuals including underrepresented minorities was used to explore their definition of career success, their education, transition into the workforce, diversity, workforce experience, and what fostered or hindered their career success. The research revealed five characteristics common …


Career Success Of Underrepresented Minority Groups, Lavonne D. Slaton Dec 2015

Career Success Of Underrepresented Minority Groups, Lavonne D. Slaton

Student Scholarship

This study examines how individual experiences influence career success. In contrast with previous researchers' definitions of career success, this research is intended to focus on a broader range of subjective career success criteria by focusing on individual experiences and the fact that career success means whatever the individual under consideration defines it as. A rigorous qualitative study based on surveys and interviews with 38 individuals including underrepresented minorities was used to explore their definition of career success, their education, transition into the workforce, diversity, workforce experience, and what fostered or hindered their career success. The research revealed five characteristics common …


Remote Worker Characteristics: The Positive Relationship Of Intrinsic Motivation In Remote Worker Productivity, Josefina Martinez-Amador May 2015

Remote Worker Characteristics: The Positive Relationship Of Intrinsic Motivation In Remote Worker Productivity, Josefina Martinez-Amador

Student Scholarship

Recent research predicts that by 2016, 47% of the workforce will perform work from a remote location. This study contributes new knowledge to remote workforce management by hypothesizing that personality traits (intrinsic motivation, grit, and impression management) and job engagement have direct positive and significant relationships with employee productivity. To address this gap, we conducted a quantitative study of 300 employees (remote and non remote) who are currently actively employed by different kind of companies. Three major findings emerged from our study. First, our research demonstrates that intrinsic motivation to work remotely is a critical characteristic for remote workers to …


The Effects Of Emotional Intelligence And Relational Climate Of Innovation, Lori D. Kendall May 2015

The Effects Of Emotional Intelligence And Relational Climate Of Innovation, Lori D. Kendall

Student Scholarship

The relentless challenge to innovate is the DNA of high-technology firms, and continues to capture attention of scholars and practitioners alike. High-technology firms grow faster on intellectual capital assets with shorter life expectancy; they must pivot in response to external forces more quickly. The challenge for R&D leaders is to ensure that R&D groups provide new opportunities for growth by effective transfer of technology ideation to commercial products. Leaders in these dynamic environments operate in microfoundations of organizational routines and processes within an organization that motivate the sensing, seizing, and executing dynamic capabilities. R&D leaders within the firm are forced …


Does Steering Committee Information Processing Capacity Influence Project Success In Enterprise Wide System Implementations - A Field Study, Kris Murphy May 2015

Does Steering Committee Information Processing Capacity Influence Project Success In Enterprise Wide System Implementations - A Field Study, Kris Murphy

Student Scholarship

Organizations make significant investments in enterprise-wide system development--also known as enterprise resource planning (ERP). They deploy several governance mechanisms to achieve strategic goals associated with the system implementations. Yet, success in such endeavors remains elusive. To improve success rates, companies have, for some time, deployed organization-wide executive steering committees which oversee these initiatives. Still, scholars and practitioners have limited understanding of what makes these committees, if at all, successful. This study contributes to limited research on steering committees by examining engaged steering committees (in contrast to portfolio balancing committee)--which oversee enterprise-wide system implementations--success in enterprise-wide system implementations in three ways. …


Cohesion\, Flexibility\, And The Mediating Effects Of Shared Vision And Compassion On Engagement In Army Acquisition Teams, Edward Straub Apr 2015

Cohesion\, Flexibility\, And The Mediating Effects Of Shared Vision And Compassion On Engagement In Army Acquisition Teams, Edward Straub

Student Scholarship

This study examines shared vision and compassion as mediating factors and their impact on the effect of cognitive cohesion\, emotional cohesion\, and flexibility on individual engagement. For over 50 years defense acquisitions have been studied with little improvement in how weapons systems are developed and delivered to the U.S. military. This study takes a novel perspective in analyzing army defense acquisitions teams taking cues from systems theory\, emotional intelligence\, and family systems. Our survey of 412 individuals in an Army Life Cycle Management Command revealed an interesting link between individual team member perceptions regarding team cohesion and flexibility and the …


Engagement Factors In Community College Faculty As Mediated Through Shared Vision In U.S. Community Colleges, Manoj Babu Apr 2015

Engagement Factors In Community College Faculty As Mediated Through Shared Vision In U.S. Community Colleges, Manoj Babu

Student Scholarship

In post-secondary institutions, the one key ingredient to student success rates is faculty engagement. Community colleges have become the entry points for many students with the ending desire to attend traditional four-year colleges. They offer more individual attention, educational focus, and a greater degree of engagement between faculty and the students. Based on the belief that engagement factor becomes the pivotal contributors to institutions and their respective student success. Engagement is separated into various forms that lead to the success of faculty members. This study separated two very different forms of engagement, cognitive and emotional engagement. The findings of this …


Shaping Problems, Not Decisions: When Decision Makers Leverage Visual Analytics, Brian G. Williams Apr 2015

Shaping Problems, Not Decisions: When Decision Makers Leverage Visual Analytics, Brian G. Williams

Student Scholarship

Just as modern software development strategies have introduced agile methods and rapid prototyping to organizations. Visual analytic tools now bring the same spirit of prototyping and iteration directly into the decision-making process. Yet decision makers and analysts may not yet be as “agile” as the tools they are using and instead tend to remain in their traditional roles during analytic tasks. The emerging analytic leaders are managers who do not merely act on the findings of others but rather find and shape problems by constantly interacting with data and scrutinizing and adjusting to changes in real-time data. Our research found …


Adolescent Leadership Development: Redirecting Self Assessment To Enhance Leadership Development In Youth Organizations, Franklin T. Kudo Mar 2015

Adolescent Leadership Development: Redirecting Self Assessment To Enhance Leadership Development In Youth Organizations, Franklin T. Kudo

Student Scholarship

Adolescence is a very significant period in a young persons' life. It is a time when youth are growing and establishing individual identities. It is also a critical time for learning essential life skills. However, we often don't recognize the importance of teaching leadership to our children. We simply rely on someone else to teach these skills. Parents become preoccupied and concerned about how their children are doing in school or in a sports program, and developing leadership skills fades from our list of "things to do" for our children. Parents make the erroneous assumption that the educational system will …


The Foul, Or What's Up (Wassup) On The Court?: A Study Of African-American Male Social Interactions On The Outdoor Basketball Court, Craig E. Soaries Mar 2015

The Foul, Or What's Up (Wassup) On The Court?: A Study Of African-American Male Social Interactions On The Outdoor Basketball Court, Craig E. Soaries

Student Scholarship

There is a vicious cycle of drug addiction and displacement for many undereducated, and low skilled African-American men, that leads to a life of frustration, defeat and despair. These groups of African-American males for various reasons, culturally as well as sociologically, have not participated in what is considered mainstream American society but rather have created a social order of their own. Evidences of this alternative order are demonstrated in street gangs, prison life and other socially unacceptable lifestyles. An alternative order is genuine, unrecognized and coexists with the dominant American social order. This study examines offensive, foul, behavior on a …


Communication And Identity -- How They Affect An Employee's Attitude And Behaviors Within A Merger Or Acquisition Environment, R. Todd Creasy Mar 2015

Communication And Identity -- How They Affect An Employee's Attitude And Behaviors Within A Merger Or Acquisition Environment, R. Todd Creasy

Student Scholarship

This paper presents the findings of a qualitative research study of the extent to which horizontal and vertical communication affect the three levels of employee identity – personal\, group or organizational – and its affect on employee attitudes engaged in merger or acquisition integration. A conceptual framework was proposed and conjectures tested via 19\, 60-90 minute interviews with professional level employees about their experiences in a positive and/or negative merger or acquisition business consolidation. The professionals were from a portfolio of industries and including banking\, telecommunications\, health care\, insurance\, manufacturing and information systems. The transcription analysis has led to an …


Clash And Rapprochement Of Practice And Science In Executive Education: A Social Structure To Collaborate, Olivier L. Bouclier Mar 2015

Clash And Rapprochement Of Practice And Science In Executive Education: A Social Structure To Collaborate, Olivier L. Bouclier

Student Scholarship

Corporate funding for executive education (EE) programs perceived as too academic and not sufficiently relevant has waned in recent years. Previous investigations conducted at the macro level point to a disconnect between science and practice in business schools\, but no micro level studies have explored how faculty and managers of EE programs experience and cope with conflicting orientations that might influence the design and delivery of EE programs. Irrespective of EE program ranking\, our findings reveal enduring tensions resulting from structural and social differences between the two. Both EE faculty and EE managers feel constrained by these tensions and exercise …


"Chambeando": Risk And Success Among Street Corner Vendors In Mexico City, Efrain Rivera Mar 2015

"Chambeando": Risk And Success Among Street Corner Vendors In Mexico City, Efrain Rivera

Student Scholarship

Kristina recently inherited the business of her late father. In his 18 years of business experience at this location he was never able to grow the business past the subsistence stage. How she will eventually fare is dependent on the same factors faced by her late father. They include her ability to overcome the opposition of local residents, raise capital to build a larger stand and move the current location of her newspaper stand. Since her father was unable to do this in more than 18 years of business in this location, the odds do not seem promising. And yet, …


How Organizational Identity Influences Information Technology (It) Success, Stephan P. Miller Mar 2015

How Organizational Identity Influences Information Technology (It) Success, Stephan P. Miller

Student Scholarship

Corporate Information Technology (IT) functions are under increasing pressure to succeed in their IT outsourcing (ITO) arrangements. Studies of ITO success have in the past mainly explored its operational and financial aspects. At the same time there is a dearth of research on broader organizational antecedents and outcomes of ITO. This study examines the effect of organizational identity on outsourcing success. Specifically, we ask: does the strength of an organization’s identity- i.e. how unique it views its role in relation to other corporate functions- influence ITO success? We conduct an empirical study among 312 IT leaders engaged in outsourcing. We …


Commitment-Based-Collaboration Among Nonprofits And Its Impact On Community Development And Education Reform In Egypt, Magdy M. Amin Feb 2015

Commitment-Based-Collaboration Among Nonprofits And Its Impact On Community Development And Education Reform In Egypt, Magdy M. Amin

Student Scholarship

The current study attempts to confirm and measure the impact of nonprofit commitment\, nonprofit collaboration and community participation on community development and education reform. We found commitment represent the social values that urges nonprofits to be involved in community development and education reform to local communities. We also found collaboration is the skills that enables nonprofits to respond their engagement and address the needs of local communities. Both commitment and collaboration are based on the shared vision and public good engagement. The study found that 1) shared vision makes nonprofits aware of their duty to be committed to local communities; …


Creating Customer Love: How Organizations Can Engender Positive Affect, In Online Product-Centered Communities, William J. Paolillo Feb 2015

Creating Customer Love: How Organizations Can Engender Positive Affect, In Online Product-Centered Communities, William J. Paolillo

Student Scholarship

The Internet has disrupted a company's traditional control over the communication they use to create positive affect. The compilation of reviewer posts plays a leading role in constructing a company's overall brand sentiment. What is less well understood is how companies can affect a positive post. The objective in this study was to develop a framework that demonstrates how customers and organizations interact online; as well as investigate the on-line interaction and the positive affect it generates. Using a structured equation model, we formulated hypothesis then tested that two distinct mechanisms work together to underpin the creation of a company's …