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Full-Text Articles in Business

Lessons From The Cellblock: A Study Of Prison Inmate Participants In An Alternatives To Violence Program, Stanton D. Sloane Jun 1905

Lessons From The Cellblock: A Study Of Prison Inmate Participants In An Alternatives To Violence Program, Stanton D. Sloane

Student Scholarship

This paper is a follow-on to preliminary research on the Quakers conducted in the fall of 2000. That inquiry looked at other-regarding principles in the Quaker religion and how they are applied in practice. Underlying Quakerism is a deep regard for all people. The Quakers believe that “God is in everyone.” They are strongly anti-violent, very receptive of people of other faiths, and generally very tolerant in their approach to life. Because of these principles, Quakers are frequently sought out as mediators, counselors, and leaders of organizations committed to non-violence. The strength of their beliefs about the goodness of all …


Effective Selling Skills In Life Insurance Sales: The Implication On Sales Performance, Recruiting, And Retention Of Producers, Benjamin K. Ofili Jun 1905

Effective Selling Skills In Life Insurance Sales: The Implication On Sales Performance, Recruiting, And Retention Of Producers, Benjamin K. Ofili

Student Scholarship

This ethnographic study of effective selling skills in life insurance sales was conducted in Houston, Texas. The identity of the financial service company, the producer, and other participants were withheld for confidentiality. Persistent industrial problems in life insurance sales of mostly new sales producers and their inability to attain a successful sales career consequent to poor sales production spawned this study. A consequence of poor sales is low commission income, which directly impacts attrition of sales producers as well as recruiting efforts of companies. Life insurance is an intangible product with an inherent level of difficulty, hence effective selling skills …


Implementing School Wide Service Learning In A Middle School: An Exploratory Study Of The Teacher's Motivation, Patricia J. Mintz Jun 1905

Implementing School Wide Service Learning In A Middle School: An Exploratory Study Of The Teacher's Motivation, Patricia J. Mintz

Student Scholarship

This exploratory research examines the reasons that teachers are motivated to implement service- learning projects in a particular middle school. Service learning is defined as "a teaching and learning approach that integrates community service with academic study to enrich learning, teach civic responsibility, and strengthen communities" (National Commission on Service Learning, 2002). Because the use of service learning is not mandated or required by this school, some teachers are engaging in a behavior that goes beyond the basic requirements of their instructional role in the classroom without additional reward or monetary compensation. This research uses the subcategories of organizational citizenship …


Teacher Acculturation: From Platform Theatre To Improvised Theatre And Learning Dynamic Choreography, Manoj Nakra Jun 1905

Teacher Acculturation: From Platform Theatre To Improvised Theatre And Learning Dynamic Choreography, Manoj Nakra

Student Scholarship

This research, using ethnographic methods, focuses on the acculturation process experienced by a group of teachers who moved from India to the US. I looked at the phenomenon from the eyes of the teachers as they struggled to describe, explain and understand the new setting in which they were working and their new roles. Their teaching skills were culturally rooted and ineffective. The reworking of their identity i.e. feeling of being self-efficacious, occurred through a process of learning, which occurred while being engaged with the students and based on improvisation to the actual emergent situations in class. A mediating element …


A Study Of Strategy Formulation & Reformulation At At&T, Bashar Nejdawi Jun 1905

A Study Of Strategy Formulation & Reformulation At At&T, Bashar Nejdawi

Student Scholarship

This study combines an inductive and deductive approach to studying strategy formulation and reformulation at AT&T utilizing a cognitive based model. The research question is: Do stress and inertia, in relationship to each other and in relationship to second order change, conforms to the Huff & Huff’s model? The study utilized two methodologies to address the research question: strategic argument mapping was used to identify the key strategic arguments and concepts of AT&T strategy; and thematic analysis was used to obtain a quantitative measure for stress and inertia. Both sets of results were mapped against predicted patterns of strategy reformulation …


The Pursuit Of Clinical Quality And Patient Safety: Challenges Presented By Bureaucratic Structures, Organizational Complexity And Professional Ethos, Michael J. Deegan Jun 1905

The Pursuit Of Clinical Quality And Patient Safety: Challenges Presented By Bureaucratic Structures, Organizational Complexity And Professional Ethos, Michael J. Deegan

Student Scholarship

Clinical quality and patient safety are important features of contemporary medical care. Health care organizations and professionals are being urged to make significant improvements in care delivery and care outcomes; including a reduction in the risk of inadvertent patient injury associated with the care process. This study describes an opportunity to observe how a health care system and its professional staff reviewed and revised current clinical quality and patient safety programs. The intent was to better understand the attributes and mental models organizational members brought to this task and to appreciate the influence organizational structure and culture had on the …


Happenings At The Local Volunteer Fire Station: Analyzing The Role Community Service Organizations Can Play In Transforming High Risk Youth, Daniel A. Cohen Jun 1905

Happenings At The Local Volunteer Fire Station: Analyzing The Role Community Service Organizations Can Play In Transforming High Risk Youth, Daniel A. Cohen

Student Scholarship

This ethnography starts at the beginning, with a review of the relevant literature on juvenile delinquency and on reform programs for juvenile delinquency. Simply put, there are major issues in the way that society is dealing with the problem of juvenile delinquency. Juvenile delinquency itself is a huge societal problem. For instance, "each year, the juvenile justice system spends billions of dollars to handle approximately 7,000,000 youths...the problem of juvenile delinquency exacts a high toll on society in terms of loss of property, life and each year, more disaffected youth" (Ozanne, et al P185). After examining the relevant literature and …


America In The 21st Century: Finding Harmony Between Economic And Social Goals, Janet Joyce Bennett Jun 1905

America In The 21st Century: Finding Harmony Between Economic And Social Goals, Janet Joyce Bennett

Student Scholarship

As we enter the 21st century, Americans have much of which to be proud: we are seen as the strongest and most influential country in the world: our way of life - everything from clothes to movies to economic policies - are seen as the ideal to which many people in other countries aspire. But America also has a dark side: people who must eat out of garbage cans and sleep on sidewalks; urban areas that are unsafe places in which to live; schools that are crumbling around students who have lost their inspiration; and mass media that sell sex, …