Business Commons^™

April 2005, Inland Empire Business Journal

Inland Empire Business Journal

P.O.W.E.R. Leaders Are leaders born or made? 11

Developing a Corporate E-Security Policy 12

Ten Steps to Solving Any Problem 15

Time Evans: The Unforgettable Champlain 16

What Can We Learn From Martha Stewart? 17

W. M. keek Foundation Grant $20 Million 30

The Story Behind the Need for Refinancing of the Pacific Life Open Tennis Tournament 38

Columns

Close-Up 6

Corporate Profile7

Investments & Finance 9

Opinion/Commentary 10

Computers/Technology 13

Managing 15

Inland Empire People 8, 16

Executive Time Out 19

lnternet 34

Desert Business Journal 18

Lists: Airlines Serving the Inland Empire 43

Meeting Facilities 35, 37

Top …

March 2005, Inland Empire Business Journal

Inland Empire Business Journal

Managing 14

Inland Empire People 18

Executive Time Out ....19

Marketing 21

Sales 22

Negotiation 23

Entrepreneurship 26

Financial Institutions 29

New Business in County of San Bernardino .36

New Business In County of Riverside 37

Business in the Desert 38

Lists:

The Top HMOs 17

Corporate Housing 39

Residential Real Estate Brokers 45

The Top PPOs 47

Manager's Bookshelf 40

Real Estate Notes 43

Calendar 44

Restaurant Review 46

February 2005, Inland Empire Business Journal

Inland Empire Business Journal

Close-Up 6

Corporate Profile 7

Investments and Finance 9

Commentary/Opinion 10

Computers/Technology 13

Managing 15

Getting Organized 17

Inland Empire People 18

Sales 21/22

Resource Directory. 23

Manager's Bookshelf. 40

Executive Notes 41

Lists:

Independent Banks 25

Architectural/Engineering Firms 35

Top Commercial/Industrial Contractors .42

Residential Real Estate Builders 44

Restaurant Review 45

Calendar 46

January 2005, Inland Empire Business Journal

Inland Empire Business Journal

Law 8

Investment & Finance 9

Computers/Technology 12

Managing 13

Getting Organized 17

Executive Time Out 19

Inland Empire People 20

Effective Presentations 28

Entrepreneurship 29

Negotiating Sales 34

World Trade 39

Manager's Bookshelf 42

Calendar 44

Online Privacy Policies: An Assessment Of The Fortune Global 100, Randy Ryker, M. Khurrum S. Bhutta

Journal of International Information Management

Both industry leaders and government officials around the globe are struggling with how to address online privacy. One solution suggested by both groups within the United States is for companies to voluntarily comply with the fair information practices of Notice, Choice, Access, and Security. A content analysis of the online privacy policies of the firms in the Fortune Global 100 was conducted to determine the extent to which the most successful global companies comply with fair information practices. The results indicate that 1.2% fully complies, 87.2% partially comply and 11.6%) fail to comply with one or more fair information practice.

Leveraging Information Technology To Gain Competitive Advantage: A Case Study On General Electric Consumer Products, Bih-Ru Lea

Journal of International Information Management

The purpose of this study is to analyze the impact of merging General Electric Lighting (GEL) and General Electric Appliance (GEA) into General Electric Consumer Products (GECP) and how IT strategies are used to gain competitive advantages in its industry. This study will analyze major IT projects being developed and implemented in relation to their impact on major information flows, organizational structure, IT architecture, control systems, and the labor characteristics of the ITfunction. Alternatives to achieve integration will then be discussed and recommendations will be proposed.

Impacts Of B2c E-Commerce On Hospital Productivity: An Empirical Study, Shin-Yuan Hung, Hsin-Min Hung, Mu-Yin Hung

Journal of International Information Management

This work conducted a comprehensive study of Business-to-Consumer Electronic Commerce (B2C e-Commerce) applications in Taiwanese hospitals. To further assess the impacts of B2C e-Commerce on hospital productivity, this study also employed three quantitative methods to analyze historical data. The results confirm those of broader research into applications of B2C e-Commerce to hospitals. Additionally, the results of the quantitative analysis demonstrate that B2C e-Commerce significantly impacts the hospital productivity.

A C Ross-Cultural Comparison Of U.S. And Chinese Website Customers, Eleanor T. Loiacono, Huiping Lin

Journal of International Information Management

Website quality has been given much attention as of late. In particular the factors that impact a consumer's perception of website quality is of great interest. This paper takes a currently validated measure of business-to-consumer website quality (WebQual™) and applies it to Chinese Web users in order to study the cross-cultural differences and similarities of U.S. and Chinese customers. Several cultural differences between U.S. and Chinese customers are revealed.

Best Practices And Web Practices: Comparing Corporate Supplier Diversity Programs With Web-Based Jminority Supplier Content, Dale Young

Journal of International Information Management

The growing use of the Web for business-to-business transactions means corporate Web sites could be used to communicate with diverse suppliers. This study compares the Web-based supplier diversity content on Fortune 500 public sites with the content of off-line minority supplier programs. Web sites are underused for communicating with diverse suppliers, as the content appears on only 12.5% of the sites. They emphasize information publishing because the most common Web-based supplier diversity items are contact information, such as a title and name, and third-party certification. Web-based supplier diversity content, however, is very similar to off-line diversity program content.

Non-Response Error Within Internet Surveys: A Cautionary Note, Carl S. Bozman, Donald E. Stem Jr

Journal of International Information Management

The use of the internet as a method to conduct survey research has expanded rapidly over the past decade. High speeds of response and lower expenses have driven this rapid growth. Relatively low response rates, however, suggest online surveys may be compromised by high levels of non-sampling error. This paper examines a major component of non-sampling error and the consequences that may be associated with internet survey non-response. Known population parameters are compared to point estimates from a census as well as a random sample of non-respondents in order to provide insight on the magnitude and direction of nonresponse error. …

Analyzing The Effect Of Top Management Support On Information System (Is) Performance Across Organizations And Industries Using Hierarchical Linear Modeling, Thawatchai Jitpaiboon, Sema A. Kalaian

Journal of International Information Management

Top management support has long been conceivable as an important factor for the success of IS projects. Due to the hierarchical nature of an organization, a cross-level interaction can occur among nested levels. Thus, using inappropriate statistical analysis can cause misleading results and lost of information. This study provides two contributions to the IS research. First, Hierarchical Linear Modeling (HLM) was used to explain the cross-level interaction between organizational level and industry level. Second, unlike other studies focusing on an organizational level, this study considers top management support at the industry level and examines the mediating role of top management …

Proposed Marketing And Advertising Campaign For The United Negro College Fund, Rashida Patrice Hamm

Theses Digitization Project

This project seeks to develop a marketing and advertising campaign for the United Negro College Fund (UNCF). The proposed California campaign is designed to reach an underserved target market in the state of California and to increase donations to the UNCF by one million dollars a year.

Credit Union Service Organization Products And Services: Implications, Decisions, And Strategies, Michael Burnett Bare

Theses Digitization Project

This project will create strategic tools for the Credit Union and CUSO to use in order to best create a more symbiotic relationship between the two entities.

The Online Marketing Plan For Indra Jewelry Company, Thailand, Vorapoj Liyawarakhun

Theses Digitization Project

The purpose of this project is to apply marketing tactics in the form of website and online services. The goal of this plan is to improve company image and customer service and relationships, Moreover, website and online service can also increase the sales and profits of the company and expand its market.

Strategic Marketing Plan For An Online Service Provider In The Property Management Industry, Ruchika Wijesinghe

Theses Digitization Project

Outlines the development of a strategic marketing plan for a company offering online rent payment, apartment search and property management services to property owners, managers and tenants. Data was gatherd from both primary (customers survey) and secondary sources to develop a strategic marketing plan for 2006.

Micro-Payment Exchange System, Yiyao Hao

Theses Digitization Project

The purpose of this project is to investigate the infrastructure requirements for a currency exchange market for holders of currencies issued through the Lightweight Currency Protocol. The Lightweight Currency Protocol was designed as a means for entities to issue currencies for the purpose of cultivating low value business transactions between collaborating nodes in a peer-to-peer market.

The Cross-Cultural Research Of United States And Thailand: The Relationship Between Celebrity Endorsers And Types Of Product Endorsed, Sudawadee Eamsobhana

Theses Digitization Project

The purpose of this study was to determine the relationship between the use of celebrities and the types of products endorsed. Advertisements from one popular magazine in the U.S. and two popular magazines in Thailand were used.

Analyzing Three Quality Management Systems In Relation To The Malcolm Baldrige National Quality Award, Jeremiah Worthington

Theses Digitization Project

This paper explores different quality management systems (QMS) and correlates their value in achieving success as measured by the Malcolm Baldrige Award. The three major quality management systems were reviewed, International Organization of Standards (ISO), Total Quality Management (TQM) and Six Sigma. Quality management systems are the single most powerful tool that a company can establish to create a sucessful organization.

Female Sports Endorsement And Attitudes Toward Brands And Advertisements, Natsuda Saritmuthakul

Theses Digitization Project

The purpose of this study is to establish the means to understand how female sport endorsers are chosen in advertising - whether the choice is based upon physical appeal or professional career.

Managerial Reforms Within The United States Government, Jacqueline Michelle Townsend

Theses Digitization Project

This research project examines Presidential and Congressional attempts to increase the efficiency and effectiveness of the United States government. It describes prior reform efforts and then focuses on President George W. Bush's management agenda.

A Comparison Of Cosmetic Advertising Between The United States And Taiwan: A Content Analysis, Wenlin Wang

Theses Digitization Project

The purpose of this research is to determine the extent of standardization of cosmetics advertising in Taiwanese and American magazines and to determine the brands and products most prevalently advertised in these two countries. The advertisements sampled were from Vogue and Cosmopolitan women's magazines, issues September 2004 to February 2005.

A Web Design Shop For Local Business Owners, Mary Colleen Rice

Theses Digitization Project

This project explores the question of why local business owners are not taking advantage of the benefits the Web has to offer. It presents information that small business owners could use to develop websites for their businesses. It also examines what it would take to start a web design business targeted at local merchants.

Acquiring An Existing Business, Teodocio Ramirez

Theses Digitization Project

The goal of this project is to review the literature on how to buy an existing business and to synthesize the material into a written instructional manual that a regular individual or aspiring entrepreneur can use in understanding the process necessary to buy an existing small business.

Business-To-Business E-Markets In Textile Industry: An Empirical Perspective, Kazim Akalin

Theses Digitization Project

The purpose of this research is to discover what TextileCapital.com must do to establish trust on the website so that, in turn, it may increase the import and export volume of its trading members.

Factors Influencing Purchasing Decision Process Of Low-Carbohydrate Products, Warintra Triyangkulsri

Theses Digitization Project

The purpose of this study was to determine attitudes toward low carbohydrate diets among consumers and the attributes that influence their purchase decision. A growing number of diet trends are spreading across the nation in an effort to improve health and lose weight such as the Atkins diet and the South Beach diet.

Attitude And Satisfaction With Internet Banking Of Bank Of Ayudhya Public Company Limited, Thailand, Siriwan Baosuwan

Theses Digitization Project

The purpose of this study is to gather information for the management of the Bank of Ayudhya to improve its internet banking service. It explored customer satisfaction, customer attitudes, and the correlation between the frequency of Internet banking usage and customer demographic data.

The Effects Of Verbal Recognition On Work Performance And Intrinsic Motivation: Using Behavior Modification Techniques, Rodney Eric Chalmers

Theses Digitization Project

The effect of both public and private verbal recognition on intrinsic motivation and sales performance in fourteen restaurant waitstaff was evaluated using organizational behavior modification techniques. The hypothesis that public recognition would be more effective than private recognition in increasing intrinsic motivation and sales was not supported.

Pdf Shopping System With The Lightweight Currency Protocol, Yingzhuo Wang

Theses Digitization Project

This project is a web application for two types of bookstores an E-Bookstore and a PDF-Bookstore. Both are document sellers, however, The E-Bookstore is not a currency user. The PDF-Bookstore sells PDF documents and issues a lightweight currency called Scart. Customers can sell their PDF documents to earn Scart currency and buy PDF documents by paying with Scart.

Emerging Stock Markets In Europe, The Middle East, And Asia, Man Ching Ko

Theses Digitization Project

The purpose of this research is to evaluate the performance of the emerging stock markets in three regions. The regions chosen as our testing targets are Europe, The Middle East, and Asia. Performance for 2002 to 2004 will be compared to the U.S. stock market.

A Secure, Payment-Based Email Delivery System, Ni Deng

Theses Digitization Project

The purpose of this project is to design, build and implement a secure, payment-based email delivery system that provides privacy and reduces spam.