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Articles 421 - 450 of 1540
Full-Text Articles in Business
Towards A Taxonomy Of Challenges In An Integrated It Governance Framework Implementation, Mathew Nicho, Suadad Muamaar
Towards A Taxonomy Of Challenges In An Integrated It Governance Framework Implementation, Mathew Nicho, Suadad Muamaar
Journal of International Technology and Information Management
The rapid adoption of IT governance (ITG) frameworks in organizations worldwide, along with the subsequent need to select and integrate overlapping ITG frameworks has presented practitioners with challenges in choice and integration of frameworks. In this respect, the purpose of this study was to explore the ITG frameworks integration (ITGFI) challenges faced by organizations worldwide; develop and test a theory-based integrated ITG challenges (IIC) taxonomy model created from extant literature; and validate and compare these with those empirically extracted from three case studies in the United Arab Emirates (UAE). The results present the audience with a taxonomy of a prioritized …
Comparative Empirical Analysis On Computer Software Piracy Behaviors Between China And The United States: An Exploratory Study, Xiang Fang, Sooun Lee
Comparative Empirical Analysis On Computer Software Piracy Behaviors Between China And The United States: An Exploratory Study, Xiang Fang, Sooun Lee
Journal of International Technology and Information Management
Using the data collected from several universities in China and the United States, which have drastically different piracy rates, economic development stages, income levels, and national cultures, this study aims to identify which demographic factors affect software piracy significantly. Totally, the dataset includes 600 valid responses. Multivariate data analysis, supported by Multivariate Analysis of Variance and Turkey’s test, reveals that among various factors, country difference and gender most significantly influence software piracy. In addition, this study offers recommendations on how to curb software piracy effectively.
The Role Of Motivational Systems And Emotions In Virtual Work, Steven A. Murphy, Michael J. Hine, Sandra Kiffin-Petersen Dr
The Role Of Motivational Systems And Emotions In Virtual Work, Steven A. Murphy, Michael J. Hine, Sandra Kiffin-Petersen Dr
Communications of the IIMA
The purpose of this paper is to examine the role of the behavioural activation system (BAS), the behavioural inhibition system (BIS) and emotions in virtual work. BIS was found to have significant positive relationships with anger, anxiety, annoyance, nervousness, and distress. There were indications of emotional contagion between research confederates and participants. Self-report skill knowledge and the skill role of the research confederate both had significant relationships with performance. Self-report skill knowledge was fully mediated by the skill role played by the research confederate. Managers of virtual teams need to be aware of individual differences such as motivational systems and …
Big Data Customer Knowledge Management, Joseph O. Chan
Big Data Customer Knowledge Management, Joseph O. Chan
Communications of the IIMA
Knowledge management (KM) and customer relationship management (CRM) are dominant strategies for value creation for businesses in the new economy. Customer knowledge management (CKM) results in the merging of KM and CRM, where the knowledge management process is applied to customer knowledge, and customer knowledge is applied to customer relationship management operations. With the emergence of big data as the latest phase in the evolution of technology in business, CKM strategies need to be adjusted to meet the new challenges, changing from an internal organizational focus to new external channels such as social media and machine communications. This paper explores …
Measurement And Test Performance For Integrated Digital Loop Carrier For White Noise Impairment Using Interleaved Mode, Sarhan M. Musa, Emmanuel U. Opara, Mohammed A. Shayib, J D. Oliver
Measurement And Test Performance For Integrated Digital Loop Carrier For White Noise Impairment Using Interleaved Mode, Sarhan M. Musa, Emmanuel U. Opara, Mohammed A. Shayib, J D. Oliver
Communications of the IIMA
This paper presents results of measurement and test performance for integrated digital loop carrier (IDLC) technology. The study focuses on cable modem termination systems (CMTSs) that are reported on assortments of operating parameters to the end user based on upstream and downstream modes that are incorporated with statistical analysis approach. The study focuses on the statistical analytical measurement for noise margins on a particular type of loops – “white noise impairment.”
Information Technologies And Elderly Care In China: A New Paradigm, Hailong Zhu, C E Tapie Rohm, Jake Zhu, Frank Lin
Information Technologies And Elderly Care In China: A New Paradigm, Hailong Zhu, C E Tapie Rohm, Jake Zhu, Frank Lin
Communications of the IIMA
China’s aged population has increased dramatically. Because of the one child policy, China now has fewer and fewer children able to support the elderly. The care of China’s elderly is a huge challenge which requires the exploration of all kinds of elderly care models through intelligence and information management technology advances. With the evolving field of Information Management and with the development of newer and cheaper technology, the time has come for a paradigm shift to be explored. A shift in the way China is managing its technology and culture expectations is necessary to address this unique need. This paper …
Mcneil, A Johnson & Johnson Subsidiary Fda Case Study, Warren Adis
Mcneil, A Johnson & Johnson Subsidiary Fda Case Study, Warren Adis
Communications of the IIMA
This case study provides a detailed five-year review of one of Johnson & Johnson’s important subsidiaries, McNeil Consumer Healthcare. The research presents summaries from the Food and Drug Administration (FDA) inspection reports, out-of-compliance findings, and warning letters for the period between 2007 and 2011. It also relies on a class action lawsuit and a judicial consent decree within this timeframe to further understand the relationship between Johnson & Johnson and McNeil. The case study focusses on problems in the manufacturing and quality assurance at McNeil, and how Johnson & Johnson may have exacerbated McNeil’s production failures.
Business Intelligence And Big Data Analytics: An Overview, Xin James He
Business Intelligence And Big Data Analytics: An Overview, Xin James He
Communications of the IIMA
This research investigates the current status of big data business analytics and critical skills necessary to create business value. Business analytics refers to the skills, technologies, applications and practices for continuous iterative exploration and investigation of past business performance to provide actionable insights. Business analytics focuses on developing new insights and understanding of business performance based on data and statistical methods. Big data is used to characterize data sets that are large, diverse and rapidly-changing, as seen by ever- increasing numbers of organizations. Big data require database management systems with capabilities beyond those seen in standard SQL-based systems. According to …
Achieving Value Co-Creation In It Outsourcing, Szu-Yuan Sun, Li-Shan Chen
Achieving Value Co-Creation In It Outsourcing, Szu-Yuan Sun, Li-Shan Chen
Journal of International Technology and Information Management
Over the past few decades, information technology outsourcing has become a widely used and researched means for enterprises to enhance their performance. As future collaboration is the most desirable outcome between enterprises and IT outsourcing vendors, the purpose of this study is to construct a new model to examine: 1) whether information technology outsourcing satisfaction impact future collaboration, 2) whether value co-creation impact outsourcing satisfaction, 3)which factors influence value co-creation, and 4) whether trust influence enterprises’ commitments. This research assumes that: 1) trust predicts enterprises’ commitments; 2) customer orientation and participation, service quality, communication culture, and enterprises’ commitment predicts value …
Identifying Four Key Means Of Business Value Creation Using Enterprise Systems: An Empirical Study, Prithvi Bhattacharya
Identifying Four Key Means Of Business Value Creation Using Enterprise Systems: An Empirical Study, Prithvi Bhattacharya
Journal of International Technology and Information Management
Enterprise Systems (ES) is increasingly becoming the choice of IT platform for most large organizations in the world. As a result, the potential of such systems to create more business value is of key interest to both industry and academia. The aim of this study is to identify the key means of business value creation that Enterprise Systems can enable. The contribution of this paper is that it identifies and proposes four key means by which Enterprise Systems can create business value: (a) Operational Efficiency (b) Mergers and Acquisitions, (c) Innovation (in product and process), (d) Strategic Decision Making. This …
Choice Of Agile Methodologies In Software Development: A Vendor Perspective, Sriram Rajagopalan, Saji K. Mathew
Choice Of Agile Methodologies In Software Development: A Vendor Perspective, Sriram Rajagopalan, Saji K. Mathew
Journal of International Technology and Information Management
The purpose of this research was to develop understanding about how vendor firms make choice about agile methodologies in software projects and their fit. Two analytical frameworks were developed from extant literature and the findings were compared with real world decisions. Framework 1 showed that the choice of XP for one project was not supported by the guidelines given by the framework. The choices of SCRUM for other two projects, were partially supported. Analysis using the framework 2 showed that except one XP project, all others had sufficient project management support, limited scope for adaptability and had prominence for rules.
Enhancing The Use Of Web 2.0 Technologies In Higher Education: Students’ And Lectures’ Views, Razep Echeng, Abel Usoro
Enhancing The Use Of Web 2.0 Technologies In Higher Education: Students’ And Lectures’ Views, Razep Echeng, Abel Usoro
Journal of International Technology and Information Management
Learning quality enhancement with Web 2.0 tools needs good implementation framework and lessons from best practice. However, there is not much research on what constitutes best practice in the implementation of Web 2.0 in learning activities. This research seeks to fill this gap by seeking the views of students and lecturers on increased adoption of Web 2.0 social tools in learning activities. The research reports on the quantitative and qualitative study carried out in UK. This research reveals that improved learning experience with the use of Web 2.0 tools in higher education is positively related to perceived usefulness, perceived ease …
Trends In Commercial-Off-The-Shelf Vs. Proprietary Applications, Vijay K. Agrawal, Vipin K. Agrawal, A. Ross Taylor
Trends In Commercial-Off-The-Shelf Vs. Proprietary Applications, Vijay K. Agrawal, Vipin K. Agrawal, A. Ross Taylor
Journal of International Technology and Information Management
This study examines factors valued by IS managers in deciding if COTS software is a viable alternative to proprietary software. The results indicate managers who anticipate increased usage of COTS packages in 5 years used the same top three factors in the formation of their decisions to adopt COTS as their colleagues who anticipated either zero change in COTS usage or an increased usage of proprietary software used in deciding not to adopt COTS software. Managers anticipating increased COTS usage had a statistically significant higher value for each of those items compared to managers not anticipating growth in COTS software.
Online Trust Cues: Perceptions And Application, Antonina A. Bauman
Online Trust Cues: Perceptions And Application, Antonina A. Bauman
Journal of International Technology and Information Management
This qualitative study analyzes perceptions of online trust cues as identified by shoppers from three countries: Germany, Russia, and the USA. A novel approach of the repertory grid method is used to study online trust cues in business-to-consumers commercial online transactions. This study resulted in the list of web site elements and features that consumers recognize as trust cues and use to evaluate e-vendor’s trustworthiness. Findings show that out of fourteen categories of online trust cues, identified by online shoppers, three categories of online trust cues are found to be common across three cultures while eleven categories are culture specific. …
Evaluation Of Classification And Ensemble Algorithms For Bank Customer Marketing Response Prediction, Olatunji Apampa
Evaluation Of Classification And Ensemble Algorithms For Bank Customer Marketing Response Prediction, Olatunji Apampa
Journal of International Technology and Information Management
This article attempts to improve the performance of classification algorithms used in the bank customer marketing response prediction of an unnamed Portuguese bank using the Random Forest ensemble. A thorough exploratory data analysis (EDA) was conducted on the data in order to ascertain the presence of anomalies such as outliers and extreme values. The EDA revealed that the bank data had 45, 211 instances and 17 features, with 11.7% positive responses. This was in addition to the detection of outliers and extreme values. Classification algorithms used for modelling the bank dataset include; Logistic Regression, Decision Tree, Naïve Bayes and the …
The Perceived Business Benefit Of Cloud Computing: An Exploratory Study, Thomas Chen, Ta-Tao Chuang, Kazuo Nakatani
The Perceived Business Benefit Of Cloud Computing: An Exploratory Study, Thomas Chen, Ta-Tao Chuang, Kazuo Nakatani
Journal of International Technology and Information Management
The objective of the research is to study the benefits of cloud computing perceived by adopters and examine the impact of moderating factors on the relationship between the type of cloud computing and the perceived benefit. The moderating factors include firm size and value-chain activities. A measurement instrument of a 5-point Likert scale was administered on businesses of different sizes in Taiwan. The benefit of cloud computing measured in the study were: cost reduction, improved capability and enhanced scalability. The results show that the perceived benefit of cloud computing varies depending on the type of cloud computing, the value chain …
It Governance-An Integrated Framework And Roadmap: How To Plan, Deploy And Sustain For Improved Effectiveness, Gad J. Selig
It Governance-An Integrated Framework And Roadmap: How To Plan, Deploy And Sustain For Improved Effectiveness, Gad J. Selig
Journal of International Technology and Information Management
The issues, opportunities and challenges of effectively managing and governing an organization’s Information Technology (IT) demands, investments and resources has become a major concern of the Board and executive management in enterprises on a global basis. A rapidly growing number of organizations have become increasingly dependent on a broad array of technologies to manage and grow their businesses. IT is an integral part of most organizations today and will certainly become more critical in the future. This paper proposes a comprehensive and integrated IT governance framework and roadmap which identifies the appropriate current and emerging best practices methodologies for each …
Usability Test Of Personality Type Within A Roommate Matching Website: A Case Study, Mrinalini Shekhawat, Shilpa Deshmukh, Gabriel Monroy, Anupriya Tiwari, Xiaoyun He, Heechang Shin, Yuan Hong, Haibing Lu
Usability Test Of Personality Type Within A Roommate Matching Website: A Case Study, Mrinalini Shekhawat, Shilpa Deshmukh, Gabriel Monroy, Anupriya Tiwari, Xiaoyun He, Heechang Shin, Yuan Hong, Haibing Lu
Journal of International Technology and Information Management
We designed and built a roommate matching website, exclusively for students, which allow students to have a central point in which they can meet credible roommate candidates, search for verified housing, and easily reach out to these individuals to further their relationship, and eventually share living space. Our website aims to allow a user to search for compatible roommates not just by living habits, but by tying in the personality of candidates in reference to their own personality type. This type of personality matching in conjunction with a standard behavioral survey is the basis of the algorithm used for roommate …
Table Of Contents
Journal of International Technology and Information Management
Table of Contents for Volume 25 Number 4
Conceptual Models On The Effectiveness Of E-Marketing Strategies In Engaging Consumers, Cheristena Bolos, Efosa C. Idemudia, Phoebe Mai, Mahesh Rasinghani, Shelley Smith
Conceptual Models On The Effectiveness Of E-Marketing Strategies In Engaging Consumers, Cheristena Bolos, Efosa C. Idemudia, Phoebe Mai, Mahesh Rasinghani, Shelley Smith
Journal of International Technology and Information Management
Effective marketing has always been an important factor in business success. Without the ability to identify customers and convince them to purchase the product or service being offered, businesses would not survive. Recent advancements in technology have given rise to new opportunities to engage customers through the use of electronic marketing (e-marketing). E- marketing draws from traditional marketing principles, while also expanding the types of strategies available to companies. Websites, social media, and online marketplaces are just some examples of how businesses are leveraging e-marketing approaches to connect with potential customers. In formulating sound e-marketing strategies, it is important for …
Healthcare System-Use Behavior: A Systematic Review Of Its Determinants, Jiming Wu
Healthcare System-Use Behavior: A Systematic Review Of Its Determinants, Jiming Wu
Journal of International Technology and Information Management
To understand patient and physician behavior, researchers have investigated the determinants of using healthcare information systems. Although this stream of research has produced important findings, it has yet to appreciably advance our understanding of system-use behavior in healthcare. To fill this gap, the current paper employs a systematic review to synthesize past research, reveal the key determinants of healthcare system usage, and illuminate a deeper understanding of the topic. This study thus helps healthcare researchers expand their baseline knowledge of these core determinants and conduct more fruitful future research on system-use behavior in healthcare.
Measurement And Test Performance For Integrated Digital Loop Carrier For White Noise Impairment Using Interleaved Mode, Sarhan M. Musa, Emmanuel U. Opara, Mohammed A. Shayib, J D. Oliver
Measurement And Test Performance For Integrated Digital Loop Carrier For White Noise Impairment Using Interleaved Mode, Sarhan M. Musa, Emmanuel U. Opara, Mohammed A. Shayib, J D. Oliver
Communications of the IIMA
This paper presents results of measurement and test performance for Integrated Digital Loop Carrier (IDLC) technology. The study focuses on cable modem termination systems (CMTSs) that are reported on assortments of operating parameters to the end user based on upstream and downstream modes that are incorporated with statistical analysis approach.. The study focuses on the statistical analytical measurement for noise margins on a particular type of loops – “white noise impairment”.
Towards A Change Leadership Framework: Assessing Capabilities Within An It Service Organization, Richard Urquhart, Ian K. Allison
Towards A Change Leadership Framework: Assessing Capabilities Within An It Service Organization, Richard Urquhart, Ian K. Allison
Communications of the IIMA
There are many change initiatives reported today that are failing to deliver the expected results. The reasons for failure include the lack of leadership, lack of direction, no clear strategy, employee resistance and an inability to sustain changes in the long term. This paper investigates IT leaders’ capabilities and the impact their role has within the change cycle. It explores what makes a successful change leader while uncovering some of the behavioral issues that people display during change. This paper argues that by adopting the right change approach as a team collective and developing strategies for managing resistance, communication, speed …
Evaluation Of Professional Quality Reports For U. S. Automotive Market Between 2001 And 2012, Heechang Shin, Robert Richardson, Oredola Soluade
Evaluation Of Professional Quality Reports For U. S. Automotive Market Between 2001 And 2012, Heechang Shin, Robert Richardson, Oredola Soluade
Communications of the IIMA
Before purchasing a car, consumers review the information on the quality, reliability, safety and customer satisfaction to minimize their risk of purchasing a car with defects. Two major sources of such information are Consumer Reports and surveys by J. D. Power and Associates: Initial Quality Survey and Vehicle Dependability Study). These reports have established a reputation for their independence, reliability and unbiased opinions. The purpose of this paper is to determine whether consumers rely on these reports in purchasing a new car, and if this is the case, which report has more impact on consumer purchasing behavior. The impact of …
How Are Concerns About Errors And Ethics Related To Demands For Information Systems Audits?, Joseph S. Mollick Ph. D
How Are Concerns About Errors And Ethics Related To Demands For Information Systems Audits?, Joseph S. Mollick Ph. D
Communications of the IIMA
What factors affect individuals' demands that information systems (IS) audits are implemented in the organizations with which they do business? Using concepts and constructs from theoretical literature on individuals’ concerns about organizational information management practices, we build a theoretical model that can explain and predict individuals' demand for information systems audit in organizations. Using data from U. S. university students, we empirically test two hypotheses using a multiple regression model. It was found that students’ concern about error in data and their concern about organizational ethics of information management positively affect students’ demand for IS audit at U. S. universities.
The Effects Of Text Complexity On Online Review Helpfulness, Michael J. Hine
The Effects Of Text Complexity On Online Review Helpfulness, Michael J. Hine
Communications of the IIMA
This research reported in this paper extends the literature on the helpfulness of online reviews. Previous research has assessed online reviews using standard unidimensional readability algorithms. This research extends previous work by investigating a multidimensional framework, and associated measures, of text complexity and its impact on the helpfulness of online reviews. Results show that as the amount of passive voice and negation in online reviews increase, the helpfulness of said review decreases. Other significant predictors of review helpfulness include word meaningfulness, lexical diversity, and the number of modifiers per noun phrase.
It Certification: Demand, Characteristics And Integration Into Traditional University Mis Curriculum, Mohammad A. Rob
It Certification: Demand, Characteristics And Integration Into Traditional University Mis Curriculum, Mohammad A. Rob
Communications of the IIMA
The value of IT certification is a subject of debate. IT magazines suggest that certifications can provide opportunities for new positions, promotions or salary increases to existing employees. Research suggests that IT certification can boost a fresh graduate’s profile to garner the attention of a hiring manager. Research also suggests that certification, education and experience are complimentary factors in the future job prospects of a candidate. For years, educators have been suggesting to include IT certifications in the traditional computing curricula of colleges and universities. However, due to a dearth of knowledge and commitment, faculty members have been reluctant to …
Consumer-To-Consumer Ecommerce: Acceptance And Intended Behavior, Lori N. K. Leonard, Kiku Jones
Consumer-To-Consumer Ecommerce: Acceptance And Intended Behavior, Lori N. K. Leonard, Kiku Jones
Communications of the IIMA
Consumer-to-consumer ecommerce is used by individuals who come together to buy and sell products. With the widespread use of this commerce environment comes the need to explore potential influences on its acceptance or one’s intention to use it. Using the technology acceptance model, the theory of planned behavior, and ecommerce success theory, a research model is proposed. After collecting 94 survey responses, the model is examined using regression analysis. The findings indicate that perceived usefulness, perceived ease of use, attitude, and satisfaction influence one’s acceptance of or intention to use consumer-to-consumer ecommerce. A discussion of the study findings is provided.
A Case Study: Effects Of Operational Model Changes On Firm Performance, Jennifer Leanne Cowles
A Case Study: Effects Of Operational Model Changes On Firm Performance, Jennifer Leanne Cowles
Electronic Theses, Projects, and Dissertations
This project follows the implementation of a new supply fulfillment model for a service organization. Research findings provide evidence that a change in operating model can result in an increase in firm performance. The purpose of this project is to study a real-life example of an organization experiencing an increase in firm performance based on a change in operating model. The project utilizes historical data of growth and average costs to determine the environment for the current year experiencing the change in operating model. It is determined that this study reveals a decrease of order costs, increase in data integrity …
Connectivity Via Web Services: An Analysis For Interoperable E-Commerce., Emmanuel Opara, Omprakash Gupta
Connectivity Via Web Services: An Analysis For Interoperable E-Commerce., Emmanuel Opara, Omprakash Gupta
Communications of the IIMA
The Web Services platform depicts a systematic, inter operable, and messaging infrastructure on which enterprise systems build sophisticated and dynamic applications for data mobility on the web. This article examine how scalability and interoperability of data using Web Services can promises a dramatic progression for both the technological and the business aspects of ecommerce.