Business Commons^™

Bpm Maturity And Performance: The Influence Of Knowledge On Bpm, Benny M.E. De Waal, Arjen Maris, Pascal Ravesteyn

Communications of the IIMA

In order to continuously improve performance, organizations need to control their processes. To do this it is assumed that organizations need a high level of business process management maturity and employees need a high level of knowledge and experience in BPM. Proof of this assumption has not been found in the literature. Therefore, the objective of this study is to determine what the influence is, of knowledge and experience of BPM, on the dependence between BPM maturity and process performance. For this study a dataset of 469 respondents from Dutch organizations was collected over the period of 2010 till 2015. …

Project Based Learning Syllabus - Csusb Art Department Brand Identity Re-Design, Andrew Oakes

Q2S Enhancing Pedagogy

In this course and over the entire quarter you will be involved in a group project, which explores and aims to solve a real design and communication problem. As times have changed and the face of art and design has changed so has our perception of what art and design are, as well (and most importantly to you, “where do I fit in, and what skill sets will I need to be successful in this new creative workforce?) Three new studies show that the skills wanted by employers in the design related fields involve not only the hard skills like …

Table Of Contents Jitim Vol 27 Issue 2, 2018

Journal of International Technology and Information Management

ToC JITIM vol 27 - 2, 2018

Should Agile Be Part Of Your Quality Management System?, Timothy C. Krehbiel, Dana P. Miller

Journal of International Technology and Information Management

Purpose: The purpose of this paper is to explore the role of Agile in Quality Management Systems.

Design/methodology/approach: This paper provides a brief history of Agile and compares it to the management theory of W. Edwards Deming. The authors then examine the strengths and weaknesses of Lean, Agile, and Six Sigma in relationship to the four components of Deming’s System of Profound Knowledge in order to clarify Agile’s role in contemporary Quality Management Systems. In addition to the existing literature, the authors draw extensively on their experiences and observations from more than 50 years of experience in IT …

An Examination Of The Impact Of Gender And Culture On Facebook Privacy And Trust In Guam, Sathasivam Mathiyalakan, George Heilman, Kevin K.W. Ho, Wai Law

Journal of International Technology and Information Management

Facebook, the world’s largest social network, allows users to develop a profile containing personal information. Users may choose privacy settings to control information access, but improper settings risk personal exposure. Several US studies examining gender differences in privacy management found that females have more privacy concerns. This study investigates gender differences in Facebook privacy settings among college students in Guam, a US territory whose ethnicity and culture differ from mainland US. Results show that neither gender trusts Facebook nor feels Facebook protects them. Significant differences in number and type of privacy settings indicate females are more security conscious. Gender differences …

Managing Employee Attitude For A Successful Information System Implementation: A Change Management Perspective, Smita Chaudhry

Journal of International Technology and Information Management

In the last three decades, there has been considerable advancement in the design of information systems used in organizations. Information systems facilitate critical organizational activities like recording and processing of business transactions, analyzing complex and large sets of data and generating management and executive level reports. However, their adoption is generally fraught with challenges because of the negative attitude of employees to the impending change in their work life. Taking into account the enormous investment of cost, time and effort in information system implementation, it is imperative for organizations to recognize and influence employee attitude from the very beginning to …

Not All Consumers Follow Suit: Information Choices And Effect Of Reviews, Seung Lee

Journal of International Technology and Information Management

Understanding the process of consumers' buying decisions is not intuitively obvious from the way it appears. Before we come up with any acceptable account of the process, we should learn more about consumers' traits as well as the characteristics of the goods or services they intend to purchase. The goal of this study is to establish the alignment of consumers' buying decisions with information choice and determine why consumers may or may not make buying decisions compatible with reviewer comments. To explain the reality of multiple consumer equilibria, the paper draws on the four information choice theories: inattentiveness, rational inattention, …

Assessing Learning Outcomes Of A Mooc Incorporated Into An On-Campus Management Information Systems Class, Manying Qiu, Yaquan Xu

Journal of International Technology and Information Management

Massive open source online course (MOOC) platform enables enterprises to introduce their new innovations and deliver basic knowledge to handle the new products. We incorporated an openSAP course into a management information systems (MIS) class. Students learned the latest development of SAP customer relationship management (CRM) solutions along with the SAP enterprise resource planning (ERP) business processes integration that they learned in the classroom. 46.2% of the students obtained Record of Achievement and Confirmation of Participation certificates, which is higher than the average success rate of MOOCs. More importantly, the students experienced a way of sustainable and lifelong learning.

The Impact Of Personal Privacy On The Acceptance Of Mobile Phone Technology: A Case Of Tanzanian Smes, Renatus Michael Mushi

Journal of International Technology and Information Management

The adoption of mobile technology has gained a serious attention in organizations and individuals. SMEs in the developing countries have hugely been relying on mobile phone technology in performing their activities. The main reasons for the popularity of mobile phones include their perceived low cost, less learning curve, mobility and its compatibility with the usage at the SMEs level as compared to the desktop computers. Despite existence on studies on adoption of mobile technology in different contexts, few of them have explicitly explored the way personal privacy can affect its acceptance to be used at the workplaces.

This study covers …

Table Of Contents Jitim Vol 27 Issue 1, 2018

Journal of International Technology and Information Management

Table of Contents JITIM volume 27, issue 1 - 2018

Moderating Effects Of Age And Experience On The Factors Influencing The Actual Usage Of Cloud Computing, Shailja Tripathi

Journal of International Technology and Information Management

Cloud computing technology (CCT) has attracted extensive attention of organizations to enhance their agility, flexibility and competitive advantage. Successful implementation of CCT depends on its acceptance and useby senior IT managers in the organizations. This study proposes an extended technology acceptance model (TAM) to predict actual CCT usage by the managers. A questionnaire is used to collect the needful data. Exploratory and confirmatory factor analyses are performed to analyze the factor structure and measurement model. Structural equation modeling is used to analyze the structural model. The results supported all the hypotheses of the model. The moderating effect of experience and …

Process Models Discovery And Traces Classification: A Fuzzy-Bpmn Mining Approach., Kingsley Okoye Dr, Usman Naeem Dr, Syed Islam Dr, Abdel-Rahman H. Tawil Dr, Elyes Lamine Dr

Journal of International Technology and Information Management

The discovery of useful or worthwhile process models must be performed with due regards to the transformation that needs to be achieved. The blend of the data representations (i.e data mining) and process modelling methods, often allied to the field of Process Mining (PM), has proven to be effective in the process analysis of the event logs readily available in many organisations information systems. Moreover, the Process Discovery has been lately seen as the most important and most visible intellectual challenge related to the process mining. The method involves automatic construction of process models from event logs about any domain …

Developing A Digital Contents Valuing Model: How Users Appreciate Their Values, Changsu Kim, Jongheon Kim

Journal of International Technology and Information Management

The principal objective of this paper was to propose and verify a digital content valuing model, which is expected to perform a significant role in future research, and provide novel and practical implications. For the efficacy of a model for the evaluation of digital content value, this study reviewed digital content value and categorized it into intrinsic, interaction, and business value. Based on the research model, we attempted to identify and assess the effects of intrinsic digital content value on digital content interaction value, and to characterize the relationship between digital content interaction value and digital content business value. Consequently, …

Data Protection In Nigeria: Addressing The Multifarious Challenges Of A Deficient Legal System, Roland Akindele

Journal of International Technology and Information Management

This paper provides an overview of the current state of privacy and data protection policies and regulations in Nigeria. The paper contends that the extant legal regime in Nigeria is patently inadequate to effectively protect individuals against abuse resulting from the processing of their personal data. The view is based on the critical analysis of the current legal regime in Nigeria vis-à-vis the review of some vital data privacy issues. The paper makes some recommendations for the reform of the law.

An Integrative Model Of Managing Software Security During Information Systems Development, Vijay Raghavan, Xiaoni Zhang

Journal of International Technology and Information Management

This study investigates the critical relationship between organizational system development policies, procedures and processes and the resulting security quality of the systems developed. We draw from a general software quality model to provide a theoretical foundation for testing this relationship. We used paper-based survey as well as online surveys to collect data from software developers and project managers. Our results revealed a significant relationship between management support and security policies and development process control. We also found significant relationships between development-process control and security quality, attitude and security quality, and the interaction between value congruence and commitment to provide security …

Privacy Risks And Security Threats In Mhealth Apps, Brinda Hansraj Sampat, Bala Prabhakar

Journal of International Technology and Information Management

mHealth (Mobile Health) applications (apps) have transformed the doctor-patient relationship. They help users with varied functionalities such as monitoring their health, understanding specific health conditions, consulting doctors online and achieving fitness goals. Whilst these apps provide an option of equitable and convenient access to healthcare, a lot of personal and sensitive data about users is collected, stored and shared to achieve these functionalities. Little is known about the privacy and security concerns these apps address. Based on literature review, this paper identifies the privacy risks and security features for evaluating thirty apps in the Medical category across two app distribution …

Table Of Contents Jitim Vol 26 Issue 4, 2017

Journal of International Technology and Information Management

Table of Contents

Trends In It Human Resourses And End-Users Involved In It Applications, Vipin K. Agrawal, Vijay K. Agrawal, Srivatsa Seshadri, A. Ross Taylor

Journal of International Technology and Information Management

The Bureau of Labor Statistics projected the demand for information technology (IT) human resources to increase by 13.26 percent between 2014 and 2024. In this survey research, the IT professionals estimated a growth of 34.16 percent in IT human resources over a period of five years from the year 2016. The goal of this survey study was to try to understand the discrepancy in the estimates for IT human Resources requirements by developing a theory-driven model to evaluate the impact of growth in IT outsourcing/offshoring, cloud-computing, end-users-computing, IT applications, and usage of commercial-off-the-shelf/ERP on the need for IT human resources.

Developing Ict Skills Of Stem Teachers In Mexico: The Key Role Of The Tutorial Function, Alexander N. Chen, David Mccalman, Mark E. Mcmurtrey, J. Gabriel Domínguez Castillo, Víctor Manuel Cab Pech

Journal of International Technology and Information Management

It is well documented in distance education literature that one of the factors that are considered essential to the success of an online course is the tutorial function. The role of counselor consists of assisting and encouraging students, building learning activities, and developing support strategies for the use of technology. The tutor thus was assessed as one element of great importance in on-line education, and, to some, an essential feature of this mode. In this paper, the importance of the tutorial function and its effect on the development of skills for using information and communication technology (ICT) in science, technology, …

Understanding The Determinants Affecting The Continuance Intention To Use Cloud Computing, Shailja Tripathi Dr.

Journal of International Technology and Information Management

Cloud computing has been progressively implemented in the organizations. The purpose of the paper is to understand the fundamental factors influencing the senior manager’s continuance intention to use cloud computing in organizations. A conceptual framework was developed by using the Technology Acceptance Model (TAM) as a base theoretical model. A questionnaire was used to collect the data from several companies in IT, manufacturing, finance, pharmaceutical and retail sectors in India. The data analysis was done using structural equation modeling technique. Perceived usefulness and perceived ubiquity are identified as important factors that affect continuance intention to use cloud computing. In addition, …

Table Of Contents Jitim Vol 26 Issue 3, 2017

Journal of International Technology and Information Management

Table of Contents

Table Of Contents Jitim Vol 26 Issue 2, 2017

Journal of International Technology and Information Management

Table of Contents JITIM vol 26 issue 2, 2017

Backpedaling Nugget Smugglers: A Facebook And News Article Thematic Analysis Of Chick-Fil-A Vs. Gay Marriage, Stacy M. Wiedmaier

Electronic Theses, Projects, and Dissertations

This study utilizes William Benoit’s Image Repair Theory to frame the dominant crisis communication strategies that fast food chain Chick-fil-A (CFA) employed before, during and after their CEO mixed his personal opinion on social issues with corporate policy in June 2012. The thematic analysis draws from three distinct data sets that include 3,900 Facebook comments posted by the general public on CFA’s social media page, 32 individual Atlanta Journal-Constitution news articles that address the debate and CFA’s public response to the crisis titled “Who We Are.” This thesis aims to identify both the dominant themes in Facebook posts and the …

Comparative Analysis Of Big Data Analytics Software In Assessing Sample Data, Soly Mathew Biju, Alex Mathew

Journal of International Technology and Information Management

Over the last few years, big data has emerged as an important topic of discussion in most firms owing to its ability of creation, storage and processing of content at a reasonable price. Big data consists of advanced tools and techniques to process large volumes of data in organisations. Investment in big data analytics has almost become a necessity in large-sized firms, particularly multinational companies, for its unique benefits, particularly in prediction and identification of various trends. Some of the most popular big data analytics software used today are MapReduce, Hive, Tableau and Hive, while the framework Hadoop enables easy …

The Chief Information Security Officer: An Exploratory Study, Erastus Karanja, Mark A. Rosso

Journal of International Technology and Information Management

The proliferation and embeddedness of Information Technology (IT) resources into many organizations’ business processes continues unabated. The security of these IT resources is essential to operational and strategic business continuity. However, as the large number of recent security breaches at various organizations illustrate, there is more that needs to be done in securing IT resources. Firms, through organizational structures, usually delegate the management and control of IT security activities and policies to the Chief Information Security Officer (CISO). Nevertheless, there seem to be a number of firms without a CISO and for the ones that do, there is little consensus …

2016 "Meeting Of The Minds" Research Symposium Abstracts

OSRI Journal of Student Research and Innovation

No abstract provided.

Artificial Islands In The South China Sea, Aaron Holmes

OSRI Journal of Student Research and Innovation

The purpose of this study was to understand the value and implications of artificial islands constructed by the People's Republic of China (PRC) in the South China Sea. Qualitative analysis was used with the available literature, sources, and treaties of the topics concerned. The paper concludes that the PRC gains many benefits primarily within the realm of energy security and explores what effects they may

Foxconn: Not Entirely An Ocean Away, Shana Fee

OSRI Journal of Student Research and Innovation

No abstract provided.

The Face That Launched A Thousand Ships: Helen Of Troy In The Poetry Of Atwood And Tufts, Alea Walstrom

OSRI Journal of Student Research and Innovation

This paper considers the transformation of Greek myth over time, how character’s attributes change over time, and ultimately how contemporary poets employ these myths. The myth of focus in the paper is that of Helen of Troy and the depiction of her character throughout the many years and variations of the myth. Her character is then considered in the contemporary feminist poetry of Carol Tufts and Margaret Atwood.

Proceedings (Abstracts) From The 2nd Annual Student Research Symposium “Meeting Of The Minds” And The 27th Annual Csusb Student Research Competition

OSRI Journal of Student Research and Innovation

No abstract provided.