Business Commons^™

An Analysis Of New Technologies In Last-Mile Logistics Examined Through The Triple Bottom Line (Tbl), Owen M. Appel

Honors Projects

Last-mile delivery is responsible for nearly half of delivery related costs and emissions. Increasing the efficiency in this segment of the supply chain is vital for companies looking to reduce waste and increase productivity to meet rising e-commerce and package delivery demand. This paper explores new technologies within last-mile delivery through the lens of the Triple Bottom Line (TBL), analyzing economic, environmental, and social implications. Technologies discussed include fleet modernization & electrification, autonomous vehicles, parcel lockers, drones, and crowdshipping. The paper primarily builds its case around the United States Postal Service (USPS), as it has been unprofitable for an extended …

Going Non-Par: What Are Your Options?; With Sidebar: One Dentist’S Experience With Going Non-Par, Alan Laing Dds, Mba, Greg Maxson Dds

The Journal of the Michigan Dental Association

The article discusses the considerations for dental practices contemplating dropping insurance participation (going non-par). It emphasizes the importance of analyzing practice objectives, patient demographics, competition, and financial policies before making this decision. The transition to non-par status can impact patient relationships and requires a strong financial and collection policy. Ultimately, the decision should be based on a thorough understanding of the practice and its goals.

The sidebar presents supplementary content and includes a call for MDA members to share their experiences with non-participation in insurance plans and features Dr. Greg Maxson's personal account of going non-par. Dr. Maxson emphasizes that …

Michigan Can Be Proud Of Dentistry's Volunteers, Michelle C. Dziurgot

The Journal of the Michigan Dental Association

This editorial celebrates National Volunteer Week (April 20-26, 2025) by highlighting Michigan Dental Association members' volunteer contributions. The article emphasizes dentists' participation in MDA Foundation's Missions of Mercy programs providing free dental care, involvement in organized dentistry through committees and events, and recognition through various MDA awards. The author acknowledges members' non-dental community service and expresses gratitude for volunteers whose dedication strengthens the MDA and provides essential dental care to underserved populations across Michigan.

Mda At Your Service: I'M Graduating This Spring - Now What?, Kristin Johnson Dds

The Journal of the Michigan Dental Association

This article provides practical guidance for new dental school graduates on essential next steps, including licensing, insurance selection, employment contracts, and navigating patient disputes. It highlights key Michigan Dental Association (MDA) resources such as contract review, job placement support, and the Peer Review System for resolving patient conflicts. It also promotes Best Card for reducing credit card processing fees, emphasizing benefits for MDA members.

Dentistry And The Law: Yes, Dentists (And The Mda) Are Subject To Antitrust Law, Daniel Schulte Jd

The Journal of the Michigan Dental Association

This legal article explains how antitrust laws apply to dentists and dental associations. It clarifies that violations occur when competitors agree to activities that unreasonably restrain competition. The article distinguishes between "per se" illegal activities (price-fixing, group boycotts, allocation of territories) and those evaluated under the "rule of reason." Specific examples of prohibited activities include agreements on fees, discount limitations, or refusals to participate with dental plans. Enforcement can come from the DOJ, FTC, state agencies, or private lawsuits, with penalties including imprisonment, fines, and treble damages.

The New Professional: Owner Dentist Or Associate? How To Make The Decision, Amrita Patel Dds

The Journal of the Michigan Dental Association

This article compares the career paths of owner dentists and associate dentists, examining autonomy, income potential, work-life balance, and tax advantages. It offers insights into the benefits and challenges of each role, empowering dentists to make informed decisions based on their long-term goals, financial aspirations, and comfort with business management.

J Mich Dent Assoc April 2025

The Journal of the Michigan Dental Association

Each month, The Journal of the Michigan Dental Association provides news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200+ members. It stands as the primary publication reaching Michigan dentists. The April issue marks the end of an era, as the MDA announced it would discontinue providing a print issue and focus on digital distribution.

This month’s issue includes a cover feature on going non-par, a feature article on pterygoid implant placement and restoration, candidate’s biographical statements, and information on a new membership benefit for health and well-being. Regular departments include the New …

Staff Matters: Diversity As A Value-Add Vs. A Turn-Off, Jodi Schafer Sphr, Shrm-Scp

The Journal of the Michigan Dental Association

This article explores how dental practices can approach diversity as a value-add rather than a divisive issue. It offers practical recruitment and retention strategies to build diverse, qualified teams. Emphasis is placed on inclusive language, broad candidate sourcing, cultural fit, and open communication to support a workplace where all staff feel valued and engaged.

Mda Foundation: Two Great Opportunities To Help Your Foundation, Anne Berquist

The Journal of the Michigan Dental Association

This announcement promotes two upcoming MDA Foundation fundraising events supporting scholarships and grants for dental care access initiatives.

The "Motown Magic" Sparkling Smiles event will be held April 23 during the MDA Annual Session in Detroit, featuring wine tasting, gourmet food, a silent auction, and entertainment. The MDA Foundation Golf Classic, sponsored by MDA Insurance and Services, takes place May 30 at Centennial Acres with an entry fee of $150 per person. Last year's golf event raised nearly $25,000, with proceeds benefiting oral health initiatives for underserved Michigan residents.

A New Member Benefit: The Talk Space Go App, Lisa Knowles Dds

The Journal of the Michigan Dental Association

This article introduces TalkSpace Go, a new ADA member benefit providing mental health support for dentists. Dr. Lisa Knowles explains how the app offers private access to therapists, courses, and workshops to help manage professional stress and prevent burnout. The piece highlights that 82% of dentists experience clinical burnout symptoms and emphasizes the importance of prioritizing mental well-being. Knowles describes her personal experience with burnout and using the app alongside the ADA's Well-Being Index assessment tool. The article includes instructions for accessing both resources, which are free for ADA/MDA members.

Effective Lab Management Using Netsupport School, Rodger Faherty

Case studies: Digital Education

NetSupport School is a comprehensive computer lab management software system designed to enhance the teaching and learning experiences. It offers a range of features including screen monitoring, screen sharing, web filtering, real-time instruction, and assessment tools. Lecturers can monitor student activity, control access to websites and applications, and provide remote assistance. Prior to implementation and use of NetSupport School students could be distracted and not pay full attention during software demonstrations that were delivered via lecture podium and projector. With NetSupport lecturers can effectively control and communicate with connected student desktops. This allows for a high degree of collaboration, feedback …

Teacher Mindset: An Investigation On The Influence Of Teachers’ Transformational Leadership On Growth Mindset, Rodolfo Reyes

Doctor of Education (Ed.D)

Identifying transformational leadership as a predictor of a growth mindset can be useful in developing teachers’ growth mindset. This nonexperimental quantitative study examined the relationship between teachers’ growth mindset and transformational leadership, and how the dimensions of teacher transformational leadership styles predict teachers’ growth mindset. The current study examined 63 participants in a school district in Florida. Using Dweck’s growth mindset survey (2006) and a researcher-created instrument to assess teachers’ perceptions of growth mindset and transformational leadership, the study resulted in a statistically significant finding of the association and prediction of transformational leadership on growth mindset. Demographics, such as teachers’ …

Forecasting Supply Chain Disruptions And Reducing Costs Through Data Science, Kayla Ahrndt

SPARK Symposium Presentations

The timely and cost-effective distribution of antiretroviral (ARV) and HIV laboratory commodities, particularly in over-exploited and low-resource settings, is imperative through effective Supply Chain Management.This project uses a comprehensive supply chain dataset to analyze pricing trends, predict lead times, forecast demand, and optimize costs for ARV and HIV lab shipments across multiple countries. Through data science, we can predict future demand, detect unusual pricing patterns, assess risks of supply chain disruptions, examine how commodity prices fluctuate over time and across regions, identify key factors influencing shipment lead times, and develop predictive models for future demand. Through anomaly detection techniques, we …

Mobile Hyflex & Lessons Learned, Irene Neville

Case studies: Digital Education

My first Mobile HyFlex lecture was an insightful endeavour with 15 enthusiastic postgrad students on board, engagement was high, and their willingness to participate made for an energising experience. The high-spec hardware kit provided a solid foundation but an unstable Wi-Fi connection led to intermittent signal drops. If there is to be more widespread adoption of video camera over Wi-Fi going forward, the bandwidth requirements of the Wi-Fi network would need to be addressed and validated to ensure it can support multiple lecturers using the technology simultaneously, as this could be a bottleneck. Additionally, the camera, while impressive, seemed more …

The Role Of Affordable Housing In Enhancing Tenants' Economic Stability In Connecticut: A Focus On Income, Employment, And Housing Stability, Osaid Zubi

Dissertations

This study examined the role of affordable housing in promoting economic stability among low- and moderate-income households in Connecticut. Focusing on income security, employment opportunities, and housing retention, this research highlighted the significance of affordable housing as a means to alleviate financial strain, support job retention, and foster community resilience. Utilizing a phenomenological approach, the study gathered insights from tenants, policymakers, and developers through conducting interviews and a focus group. Connecticut was chosen as the study site due to its high cost of living and affordable housing shortage, exacerbated by its proximity to New York City. Findings underscore the economic …

Ai-Capable Relationship Marketing: Shaping The Future Of Customer Relationships, Sanjit K. Roy, Ali N. Tehrani, Ameet Pandit, Chrysostomos Apostolidis, Subhasis Ray

Research outputs 2022 to 2026

This study explores the interlinkages between artificial intelligence (AI), dynamic capabilities, and relationship marketing (RM) outcomes. Drawing upon insights from dynamic capabilities and RM theory, this study delineates the strategies and initiatives organizations can adopt using machine learning (ML) and AI to enhance their adaptability to changing market dynamics and customer preferences, in order to develop and maintain stronger relationships with their customers. Based on qualitative data from 67 interviews with managers in different organizations in India, this study contributes to existing theoretical knowledge and managerial practices, as it proposes a comprehensive research framework that demonstrates how AI technologies can …

Exploring The Web And Language Accessibility Of Medical Tourism Providers’ Websites: Implications For Online Marketing And Patient Recruitment Practices, Alicia Mason, Elizabeth Spencer, Kristen Livingston, Treyton Meyers

Faculty Submissions

Background: Web accessibility as an attribute of the digital presence of organizations has been studied across domains and contexts. Our study aims to add to existing lines of research inquiry by examining the web and language accessibility of medical tourism provider (MTP) websites commonly used to market and promote international medical tourism treatments and services globally.

Objective: This study aims to (1) systematically analyze the web and language accessibility of MTP online health messages and (2) discuss challenges and implications for medical tourists’ user experiences when seeking health information online.

Method: We conducted an exploratory quantitative content analysis of web …

The Board Committee Chair Effect: How Much Does It Contribute To Firm Performance?, Kalin Kolev, Donald J. Schepker, David B. Wangrow, Vincent L. Barker Iii

Management Faculty Research and Publications

Boards of directors rely on committees to perform important specialized monitoring and advising tasks. While there is general consensus that committees and their chairs influence board outcomes and, thus, firm performance, we know little about the magnitude of these effects on firm performance. Using variance decomposition, we show that audit, compensation, and nominating committee chairs explain a significant portion of variance in firm financial performance. Some of the performance variance attributed to committee chairs comes from the increased explanatory power of adding an important level of strategic leaders. However, most of the committee chair effect seems to stem from performance …

Behind The Curtain: The Influence Of Tourism And Production Costs On Broadway Success, João Branco Chaves, Alice M. Brawley Newlin

Management Faculty Publications

This study explores the relationship between Broadway's financial success, NYC tourism, and production costs. By analyzing data from 1980 to 2023, the study finds that tourism plays a crucial role in Broadway's performance, while cost management, particularly cotton prices, also influences its financial outcomes.

Estimating Climate Risk In Financial Markets, Olanrewaju Oluwadamilare Olaniyan

Masters Theses

The growing impact of climate change on financial markets necessitates a rigorous approach to climate risk assessment. This thesis examines methods for quantifying climate-related financial risks, with a focus on distinguishing climate risk from broader market movements (represented by S&P 500). Using a factor model, we isolate climate risk factors to better understand sector-specific volatility. The insurance sector is used as a proxy for climate risk exposure, given its sensitivity to climate-related losses and regulatory changes. We apply Extreme Value Theory (EVT); the Block Maxima Method and the Peaks Over Threshold Method, to identify excess risk patterns in financial portfolios. …

Comparative Performance Analysis Of Cryptographic Workloads Across Cloud Providers: A Multi-Language Study On Faas And Iaas Platforms Dataset, Jeremiah Webb

Doctoral Dissertations and Master's Theses

Cloud computing has become a relatively new paradigm for the delivery of compute resources, with key management services (KMS) playing a crucial role in securely handling cryptographic operations in the cloud. This paper presents the microbenchmark of cloud cryptographic workloads, including SHA HMAC generation, AES encryption/decryption, ECC signature/verification, and RSA encryption/decryption, across Function-as-a-Service (FaaS) and Infrastructure-as-a-Service (IaaS) in conjunction with KMS offerings from Ama- zon Web Services (AWS) and Microsoft Azure to conduct a comparative performance analysis. The methodology involves the AWS Cloud Development Kit (CDK) and the Bicep language to deploy AWS Lambda Functions and Azure Functions, respectively, to …

Is More Always Better? An Experimental Examination Of The Effects Of Feedback Frequency, Narcissistic Oversensitivity, And Growth Mindset On Performance Accuracy, Joseph A. Johnson, Khim Kelly, Wioleta Olczak

Accounting Faculty Research and Publications

The provision of more frequent feedback to employees is increasing, although prior research has found mixed results as to the effect of increased feedback frequency on employee performance. Narcissism research identifies narcissistic oversensitivity as a key narcissistic subdimension that may result in particularly strong responses to performance feedback. We predict and find in an experiment that increased performance feedback frequency has a more negative impact on the performance accuracy of individuals with higher levels of narcissistic oversensitivity and that this negative interactive effect of feedback frequency and narcissistic oversensitivity is mitigated by the priming of a growth mindset. These results …

The Effect Of Narcissism And Contract Frame On Employee Performance In The Presence Of An Ex Ante Target, Theresa Libby, Wioleta Olczak

Accounting Faculty Research and Publications

Incentive contracts containing ex ante targets are prevalent in organizations. Although prior research indicates that contract frame has no significant impact on employee performance when an ex ante target is assigned, we provide a more nuanced view by examining the role of narcissism in this relationship. Results indicate when an ex ante target is assigned, less narcissistic employees perform better than more narcissistic employees regardless of contract frame. In addition, target difficulty plays a role. When narcissism is lower, employees working under a less difficult target perform better than those working under a more difficult target, but there is no …

Graduate School Blog - April 2025 Volume 1, Cynthia Haynes

UofM Grad School Blog

The April 2025 UofM Graduate School Blog highlights a month full of events, stories, and celebrations, beginning with Dr. Deborah Tollefsen’s personal graduate school journey, shared during the “Is Graduate School Right for Me?” virtual workshop an inspiring narrative of resilience, mentorship, and finding purpose through education. This edition also spotlights Graduate Student Appreciation Week, featuring a robust lineup of events such as a virtual town hall, resume and job market workshop, student social and awards ceremony, study session, and social dinners all designed to support, celebrate, and connect the UofM graduate student community. With opportunities to hear from …

The Evolution Of Tyler's Housing Market: A Decade Of Transformation, Manuel Reyes-Loya, Cecilia Cuellar

Hibbs Brief

This brief reviews recent trends in the Tyler, Texas, housing market, noting a shift from rapid post‑pandemic price increases toward greater market balance in early 2025. With more homes for sale and longer selling times, housing conditions are stabilizing, though high mortgage rates continue to challenge affordability. Ongoing population growth and economic activity support continued demand for housing.

Augmented, Not Replaced: The Impact Of Ai On Equity Research Analysts, Lawrence Carrea

Senior Theses

The adoption of AI tools into professional workflows has the chance to revolutionize major industries such as the financial services industry. Because equity research is a space that is heavily dependent on data aggregation, forecasting, and report generation, there is a threat of AI replacing human analysts in the next five years. The goal of this study is to determine how the adoption of AI tools will affect the equity research career field. To achieve this goal, a mixed-method approach is employed through a quantitative and qualitative survey. Results from the survey indicate that most finance professionals are already using …

Empowered Or Replaced? Ux Designers’ Perceptions Of Ai In The Workplace Through The Lens Of Self-Efficacy, Christine Lee

Executive DBA Dissertations

Designers navigate uncertainty and opportunity as artificial intelligence (AI) reshapes the UX landscape. This dissertation presents an exploratory study investigating how UX designers perceive the increasing prominence of AI in their professional work. It also applies Albert Bandura’s self-efficacy theory to organize the findings and examine how performance accomplishments, vicarious experiences, verbal persuasion, and physiological states influence their adaptation to AI. Findings indicate multiple perspectives in the sample interviewed: In this study, junior designers predominantly express anxiety over job security, while senior designers tend to embrace AI as a strategic partner that grants them a "seat at the table." Designers …

Do “Say-On-Pay” Votes Affect M&A Decisions?, Shantanu Dutta, Micah S. Officer, Ruixiang Wang, Pengcheng Zhu

School of Business

This paper demonstrates that firms receiving above-industry-average support in their “say-on-pay” (SoP) votes engage in more M&A transactions in the subsequent year. Our empirical findings suggest that high levels of SoP voting support may boost managerial confidence, thereby stimulating increased pursuit of acquisitions. Moreover, we observe that managers garnering higher SoP vote support are more likely to secure shareholders' backing in M&A votes, receive higher compensation in successful deals, and face a reduced likelihood of forced turnover following unsuccessful deals. Additionally, we find that both short-term and long-term M&A performance significantly improves in deals announced by managers receiving higher SoP …

An Analysis Of Burnout In Owner-Operated Businesses, Leslie Madison

M.S. in Leadership

This project explores what professional burnout is in the context of owner-operated businesses. The topic was selected based on my own experiences of burnout in my business. After just a few years of working without boundaries, I began to feel the lingering symptoms of stress. Pushing through the stress of running a creative business on my own eventually led to a state of debilitating burnout that caused me to stop all operations and allow my business to run on auto-pilot. Results of this study show a potential beginning of modern-day professional exhaustion which dates to the 17^th century when …

Navigating Challenges And Seizing Opportunities: The Transformative Impact Of Ai On Business Education And Teaching Strategies, Denada Ibrushi

Presentations - 2025

This article explores the transformative impact of artificial intelligence (AI) on business education and teaching strategies, focusing on the instructor’s evolving role as a coach, the use of AI as a student assistant, and the development of AI-related skills. While AI cannot fully replace human instructors—lacking the capacity for existential reflection, value transmission, and societal context—it has significant potential to enhance efficiency, enabling instructors to prioritize student creativity and critical thinking. The study highlights various AI applications, such as ClassPoint AI for interactive quizzes, GradeScope for automated grading, and PowerPoint Speaker Coach for presentation skills, as well as tools like …