Business Commons^™

Introducing Sustainable Development Goals In College Curricula: A Way Forward, Christy Ashley, Jason D. Oliver, Hillary Leonard

Markets, Globalization & Development Review

The commentary proposes a blueprint to help guide curriculum innovations, partnerships, and teaching interventions that incorporate the United Nations sustainable development goals (SDGs) into the curriculum. It suggests the utilization of AACSB’s Societal Impact Canvas with Ancona et al.’s (2007) Leadership Capabilities (Sensemaking, Relating, Visioning, Inventing) to provide a blueprint for mission-aligned SDG integration at a local level. It provides an illustrative example from the University of Rhode Island (USA), where the focus is on the Blue Economy. It aims to provide practical guidance for how a college or university can efficiently organize to gain stakeholder input that helps enhance …

Identifying Intangible And Biocultural Heritage Elements Toward Environmental Understanding: Engaging Stakeholders Through Art, Martha B. Lerski

Publications and Research

Grounded in a case study in Barbuda in the Caribbean, this research examines sustainability from the perspective of what arts and heritage can contribute to community engagement and local and broader understandings about the environment. This article documents a growing body of literature recognizing the role of arts and culture, including local knowledge and traditional ecological knowledge (TEK), in climate change endeavors. Art and TEK present expansive world views. Contextual information situates research done on the island of Barbuda pre- and post-Hurricane Irma. Visual arts workshops engaged community members in mixed methods research. Results documented cultural elements, particularly intangible and …

Shore Leave : Rare, Brief And In Danger Of Extinction, Maria Carrera-Arce, Raphael Baumler, Bikram Singh Bhatia, Lei Du

Reports

Shore leave for seafarers is generally accepted as a custom, if not a right, essential for well- being and pressure relief from the responsibilities of life on board. However, it is clear that the ability of seafarers to take shore leave has been seriously eroded and may even be facing extinction.

The combination of workload on board and limited time in port make it virtually impossible for seafarers to make time for shore leave. Commercial pressures have increased, and there is a serious risk that facilities available for seafarers will decline due to a lack of demand.

The culprits are …

Curaçao's Tourism Transformation: Building A Legacy Of Growth, Manuel Rivera, Margaret Zorrilla

Dick Pope Sr. Institute Publications

Tourism in Curaçao has experienced remarkable growth, with total arrivals increasing from 582,400 in 2023 to 700,242 in 2024. This surge reflects the island’s rising appeal as a destination and sets the foundation for the significant economic contributions that follow.

Where Music Shapes A Legacy, Manuel Rivera, Margaret Zorrilla Cortez

Dick Pope Sr. Institute Publications

The 2025 Curaçao North Sea Jazz Festival (CNSJF) reinforced its reputation as one of the Caribbean’s leading cultural events, delivering substantial economic benefits, an outstanding visitor experience, and deepening loyalty to both the festival and Curaçao. CNSJF 2025 stands as a powerful engine for Curaçao’s economy, a benchmark for festival experiences, and a driver of lasting loyalty and advocacy for both the event and the island. Its legacy is not only musical but also economic and cultural, shaping how visitors connect with Curaçao for years to come.

Analyzing Real-Time Behavioral Shifts In Response To Tourism Policy Using Google Trends Data And Advanced Difference-In-Differences (Did) Methods, Aaron Bradley Scott

Doctor of Business Administration Dissertations

Google Trends is a publicly available aggregate search data portal that allows researchers to capture and review search interests. This dissertation analyzes real-time behavioral shifts resulting from tourism policy changes in Venice, Italy using Google Trends data. This work contributes to the current literature in DiD modeling, by using information-seeking behavior that is ahead of observable, lagged, outcomes. Through the integration of recent DiD advancements, this work further extends DiD applications in tourism econometrics, and a case-example of real-world tourism policy assessment. This dissertation highlights changes in search behavior immediately following policy implementation. Additionally, this work highlights Google Trends as …

Confronting Indecision, Lane Allison Murray

ENGS 15.11: Design and Education

This course aims to increase students' understanding of indecision and how to confront it. The class provides insight into how the fear of the unknown holds people back from making decisions and about understanding one's values as a means to combat indecision. Students and teachers alike explore instances of indecision and evaluate their own impulses & thought processes by reflecting on the deeper reasons for their choices. Students will increase their comfort level of asking themselves and their peers questions about the values that guide them and, in doing so, strengthen their relationships with themselves and others.

The Missing Link In Urban Tourism: Connecting Leisure, Accessibility And Resident Participation For Enhanced Value, Juliana Juliana, Amelda Pramezwary, Arifin Djakasaputra, Moh Muhlis Anwar, Ferry Jie

Research outputs 2022 to 2026

This study aims to explore the interrelationships between urban leisure opportunities, accessibility of cultural resources, residents’ active engagement in urban tourism and their perceptions of tourism value. By examining these dynamics, the study seeks to provide insights into fostering sustainable urban tourism that benefits both residents and visitors. A quantitative research design was employed, utilizing a structured survey distributed to urban residents. Partial least squares-structural equation modeling (PLS-SEM) was used to analyze the relationships among variables, supported by reliability and validity tests. Bootstrapping techniques further assessed the robustness of the hypotheses. The results indicate significant positive relationships among the studied …

Accessible Tourism: Tourists With Physical Disability - Segmentation Based On Perceived Travel Barriers, Changjiang Tao, Songshan Huang, Jin Wang, Guanghui Qiao

Research outputs 2022 to 2026

Purpose: This study aims to explore the heterogeneity of the tourist market for people with a physical disability (PwPD) based on travel barriers, to serve them better, from a tourism marketing perspective. Design/methodology/approach: A market segmentation analysis was conducted on a sample of 480 PwPD in Sichuan Province, China, based on their perceived travel barriers. Data were obtained through three on-site and four online surveys. A four-step factor-item mixed segmentation, including factor analysis, cluster analysis, discriminant analysis and chi-square tests, was applied to examine the differences among PwPD tourist market segments in terms of various demographic characteristics, disability conditions (e.g. …

Contextualising Hotel Career Behaviour: Testing A Sociocultural And Organizational Career Model, Franklin Akosa, Songshan (Sam) Huang, Hossein Ali Abadi, Jun Wen

Research outputs 2022 to 2026

This study applies Social Cognitive Career Theory (SCCT) to develop and empirically test a contextual model of hotel career outcomes in Ghana, focusing on how social and organizational factors shape employees' career attitudes and intentions. Drawing on survey data from 769 frontline hotel employees, Partial Least Squares Structural Equation Modeling (PLS-SEM) was employed to assess both the measurement and structural models. The results reveal that subjective norms significantly and positively influence career attitudes. Transformational leadership not only strengthens employees' career attitudes and intentions but also moderates the relationship between subjective norms and career attitudes, amplifying their positive effect. Additionally, favourable …

Value Co-Creation In Live Streaming Through Tourism Scenes: A Contextual Marketing Perspective, Jun Yu, Chaowu Xie, Songshan Huang

Research outputs 2022 to 2026

Purpose: This study aims to identify a value co-creation framework for live streaming through tourism scenes (LStTS). It also clarifies the value attributes of LStTS and makes an empirical test. Design/methodology/approach: The study used a mixed-method approach. In Study 1, a total of 12,216 pieces of viewers’ comments and ten web news reports were coded and analyzed employing a grounded theory approach. In Study 2, data were collected from 587 Douyin e-commerce users. Exploratory factor analysis and partial least squares structural equation modeling were used to test the value co-creation framework of LStTS. Findings: In Study 1, six value attributes …

Scale Development For Measuring Sustainability Of Urban Destinations From The Perspectives Of Residents, Tourists, Businesses And Government, S. M. Rasoolimanesh, Shi Y. Chee, Atchara Salee

Research outputs 2022 to 2026

This study develops four subjective scales to measure a destination’s sustainability from the perspectives of residents, tourists, businesses and government agencies. Using the expert opinion survey, participants were asked to evaluate the initial list of indicators based on five aspects of sustainability, including economic, socio-cultural, environmental, political and technological sustainability for each stakeholder group. Then, the scales were validated using partial least squares - structural equation modeling (PLS-SEM) and confirmatory composite analysis (CCA). This article has a unique theoretical contribution by developing four scales to measure the sustainability of destinations from the perspective of four main stakeholders. Moreover, this article …

The Impact Of Film Factors On Destination Image And Travel Intention: A Comparative Study Between Vietnamese And Korean Film Industry, Gavin Northey, Hoa Hong Pham, Colette Gallagher, Steve D’Alessandro, Phan Thi Minh Thu, Quan Ha Minh Tran, Trang Thị Thùy Dương

Research outputs 2022 to 2026

Film tourism represents a growing opportunity for destination marketers, yet limited research examines how specific filmic components within a film’s dramatic architecture influence destination image and travel intention. This study addresses this gap through a sequential explanatory mixed-methods design comprising three phases. First, a pre-test (n = 360) using exploratory factor analysis identified and validated four film components: plot, culture and tradition, scenery, and humanism. Second, a between-subjects quasi-experimental study with Vietnamese viewers (n = 792) employed partial least squares structural equation modeling to test how Korean versus Vietnamese films differentially influence domestic and international travel intentions. Third, semi-structured interviews …

The Impacts Of Digital Technology Use And Tourism Expenditure On Women’S Family Status: Evidence From China, Jinwei Wang, Juan Hu, Yachen Zhang, Xin Wang, Alastair M. Morrison

Research outputs 2022 to 2026

The status of women is an influential factor in supporting the stable development of families and societies. How to improve women’s status has become a focus in gender studies, with emerging digital technologies and tourism expenditure thought to have potential impacts. This research investigated relationships among digital technology use, tourism expenditure, and women’s family status using survey data from the China Family Panel Studies (CFPS). The impacts were determined through developing baseline regression and stepwise regression models. The main findings were: (1) Digital technology use had a significant and positive effect on women’s family status, and there were differences among …

Phase-Specific Pandemic Survival Strategies: Insights From Tour Operators, Kai Xin Tay, Thanam Subramaniam, Jeniffer Kim Lian Chan, Neethiahnanthan Ari Ragavan, S. Mostafa Rasoolimanesh, Joaquim Dias Soeiro

Research outputs 2022 to 2026

The coronavirus disease 2019 (COVID-19) pandemic and a significant and negative impact on the tourism sector, and effective strategies were required to resolve pertinent challenges. The present study sought to appraise the survival strategies of Malaysian tour operators through a systematic literature review and in-depth interviews with 26 tour operator firms. The findings were discussed by employing a reactive, adaptive, protective, and proactive (RAPP) framework to underscore phase-specific strategies. The first phase included decreasing operational expenditures and staff layoffs. The second phase encompassed retraining existing staff while diversifying the current business scope. The third phase prioritised protecting financial integrity, engaging …

Digitalisation As A Vehicle Of Expansion Of Tourism Industry, Nehad Laila Sanju, Ghialy Yap, Shrabani Saha, Mahfuzur Rahman

Research outputs 2022 to 2026

Despite increased interest both from scholars and policymakers, most research on digital transformation in the tourism sector focuses on demand-side factors. However, supply-side factors, specifically how the adaptation of information and communication technology benefits the industry, are somewhat scant. Applying Institutions and Economic Theory, this study examines the role of digitalisation in tourism development by employing the advanced bias-corrected method of moments dynamic panel model along with the Arellano-Bond, Arellano-Bover/Blundell-Bond method of moments for around 123 countries, including economic categorisations from 1995 to 2020. The results reveal that tourism is found to be positively and significantly correlated with digitalisation. Notably, …

Live Streaming In Hospitality And Tourism: A Hybrid Systematic Review And Way Forward, Yuhong Shao, Songshan (Sam) Huang

Research outputs 2022 to 2026

Purpose: This study aims to provide a timely review of hospitality and tourism live streaming (HTLS) research, aiming to understand the intellectual foundation in the past and identify opportunities for future research. Design/methodology/approach: This study collected 56 papers from journals in the Social Science Citation Index database or the Australian Business Deans Council journal quality list and adopted a hybrid systematic literature review combining bibliometric analysis and the theory-context-characteristics-method framework-based approach. Additionally, a cross-tabulation analysis was conducted to compare the research on two specific forms of HTLS – tourism e-commerce live streaming (TEcLS) and travel live streaming. Findings: The study …

From Virtual To Reality: The Influence Of Digital Engagement And Memorable Experiences On Tourist Revisit Intentions, Tz-Li Wang, Muhammad Azizurrohman

ASEAN Marketing Journal

Research Aims: This study investigates the role of Digital Engagement in mediating the relationship between Marketing Mix, Destination Image, and Revisit Intentions in the tourism industry. It also examines how Technology Adoption and Memorable Tourism Experiences moderate this relationship, providing a deeper understanding of the factors that enhance tourist loyalty in a digitally driven travel environment.

Design/Methodology/Approach: A quantitative research design using Partial Least Squares Structural Equation Modeling (PLS-SEM) was applied to analyze survey data collected from international tourists who visited Taiwan. The study assessed the direct, indirect, and moderating effects of key tourism variables using reliability and validity tests, …

The Strategy Of Taman Mini Indonesia Indah As An Educational Cultural Tourism Destination For Generation Z Students, Yoga Akbar Bramantya

Journal of Indonesian Tourism and Policy Studies

The Merdeka Belajar Program is a new policy of the Ministry of Education and Culture of the Republic of Indonesia that provides students with the freedom to learn, pays attention to their natural talents, and gives teachers and students the freedom to innovate. This program is designed based on the needs and desires of students, and utilizes educational tourism objects as a means of learning. Taman Mini Indonesia Indah (TMII) is one of the educational tourism destinations that is suitable for learning about Indonesian culture and diversity through detailed miniatures. TMII displays miniature traditional houses from various provinces with the …

Flight To Fraud, Emily Davis, Ricardo Partida

Capstones

Taxi hustlers are an enduring, intractable issue for New York City's airports. Through analysis of city data, court documents, and on-site observations, this investigation reveals how unauthorized drivers exploit travelers, charging excessive fares while posing safety risks. Despite public awareness campaigns and enforcement efforts by the Port Authority and others agencies, the problem continues to evolve. NYCity News Service reporters Emily Davis and Ricardo Partida investigate how these hustlers operate in plain sight of airport authorities.

Link: https://daviscapstone2025.carrd.co/

The Transformation Of The Commercial Airline Industry By Frequent Flyer Programs, Christian Demoras

Honors Program Theses and Projects

Frequent flyer programs (FFPs) started in the 1950s as rudimentary punchcard programs tracking limited customer information. However, at present, they are some of the most dynamic and complex loyalty programs in the world: maintaining external partnerships that have diversified industry economics with billions in annual co-branded revenue; agglomerating big data to create detailed customer profiles, determining their willingness to pay, and dynamically set pricing thereafter; and generating commercial value often exceeding the market capitalizations of their respective carriers. This paper leverages extensive secondary sources to portray the evolution of FFPs and their impact on the larger industry through every major …

Tourism Gentrification: The Case Of Mevlana Museum And Its Surroundings, Nuray Turker, Sibel Ayyildiz, Ayse Nur Uslu

International Journal of Religious Tourism and Pilgrimage

Today, residents experience tourism-driven gentrification in many tourist destinations. Gentrification due to tourism has both beneficial economic and physical effects, but it also has a negative impact on a number of sociocultural, physical, and environmental factors. The aim of this study is to explore the physical, economic, and socio-cultural effects of tourism activities in and around Mevlana Museum in Konya, Turkey, which is home to the tomb of the religious figure Mevlana, a symbol of tolerance and peace, from the perspective of tourism gentrification. To this end, a qualitative study was carried out in January 2023 with 15 Konya-based respondents, …

Pilgrimage And Tourism Marketing Concepts, Prospects, And Challenges In Two Developing Countries: Bangladesh And Ghana, Md. Javed Kawsar, Michael Evans, Rashed Khan

International Journal of Religious Tourism and Pilgrimage

This contextual paper analyses the significance of pilgrimage and tourism marketing concepts, prospects, and challenges in two developing countries, Ghana in the West of Africa, and Bangladesh in the South of Asia. The focus of this study is to assess the present marketing and promotion of tourism in the two countries which are different in population size, economy, and tourism contribution towards each country’s GDP.

Within the context of nature-based tourism initiatives in Bangladesh, it is imperative to measure future prospects of tourism marketing ventures related to pilgrimage. The development of marketing for tourism can be helpful for delivering stability …

Ijrtp Volume 12(Ii) Table Of Contents, Kevin A. Griffin, Razaq Raj, Carlos Fernandes, Ivan Dodig

International Journal of Religious Tourism and Pilgrimage

IJRTP Volume 12(ii) Table of Contents

Dante’S Pilgrimage: Transformation As A ‘Web Of Belief’, Stephen F. Haller

International Journal of Religious Tourism and Pilgrimage

In Dante’s allegorical pilgrimage to hell and back, he travels through three stages of transformation that are illustrated in his paradigmatic example of identity transformation; namely, Dante’s Divine Comedy. As a pilgrim, he starts out in a state of ‘unease’ (or ‘sin’). Next, there is a ‘solution’ to his psychological disarray, which results in the religious experience of joy. William James has persuasively argued that these are the common features of all religious experiences (1901). Dante is in a stage of his life when he can no longer be reached by argument. This state of mind is described, by the …

Tourism: A Bridge Between Religions, Deša Karamehmedović

International Journal of Religious Tourism and Pilgrimage

Interreligious dialogue is crucial for cultural, economic, and social progress, fostering cultural development through activities like tourism. To address misunderstandings and biases, continuous development and promotion of interreligious dialogue is essential. This two-way process emphasises the importance of ‘listening and telling’, while respecting differences. Religious tourism serves as a valuable tool for encounters and understanding among diverse communities. This paper tries to address the question of whether there are for interreligious dialogue in tourism that have yet to be applied and could be implemented? The findings from tourism theory indicate that religious encounters primarily take place in sacred places, sacred …

Urban Pilgrimage On The Roofs: Analysing The Tourism Potential Of Rooftop Shrines In Ginza, Brigitta Pécsek

International Journal of Religious Tourism and Pilgrimage

The purpose of this research is to contribute to the relaunch of inbound tourism in Tokyo in a sustainable way focusing on rooftop shrines. The centre of this research is the shopping district, Ginza that is full of hidden shrines nestled among and on top of the high-rise buildings. The research aims to find out to what extent tourists in Tokyo are aware of these shrines and whether the ‘Luxurious Ginza’ brand constitutes a barrier to view it as a spiritual space. The mixed methodology used is of qualitative nature, including content analysis of sites, ethnography as well as a …

Passion Plays And Their Touristic Utilisation: Authenticity Or Commercialisation?, Dimitrios Mylonopoulos, Polyxeni Moira, Elli Terzoglou

International Journal of Religious Tourism and Pilgrimage

Tourism development and the economic benefits that come from tourism have led to the increase and revival of religious celebrations and festivals in the form of events and performances, especially during the Holy Week. Many events such as Passion Plays of Jesus, due to their enduring existence in time, ‘authenticity’, particularities, originality and the emotions they evoke, capture the attention of both religious people and tourists. These Passion Plays are specific religious-cultural events that consist of depictions of scenes from Jesus Christ’s passion, following the biblical narrations (e.g. the Teaching, the Passion, the Crucifixion, the Resurrection). According to UNESCO (2014), …

Connecting Lighthouses To Spiritual Tourism: The Case Of The Hellenic Lighthouse Network, Polyxeni Moira, Paraskevi Kakaroucha

International Journal of Religious Tourism and Pilgrimage

Lighthouses operate as carriers of cultural value and encapsulate universal connotations. They are harmoniously integrated in unspoilt landscapes, some of which are considered dystopian. Their delicate albeit resilient structure, settled within dynamic geophysical fields, elicits philosophical quests and metaphysical concerns. Lighthouses are connected to narratives of heroism, solitude, self-efficacy and lunacy, with altruistic keepers and divine or supernatural entities starring in plenty of them. Moreover, lighthouses have been associated with religious facilities and rituals for many centuries. Therefore, they attract people pursuing transformative experiences away from mass tourism locations and could unsurprisingly be included in alternative spiritual tourism itineraries.

Greek …

Impact Analysis Of Religious Events: Medjugorje As A Pilgrimage Destination, Igor Stamenkovic, Ivan Dodig, Dajana Vukojević

International Journal of Religious Tourism and Pilgrimage

Medjugorje is one of the most well-known and attractive pilgrimage sites for Roman Catholics. The phenomenon of Medjugorje is linked to the apparitions of the Blessed Virgin Mary to six children, which, according to the children’s claims, began in June 1981, after which this town has become one of the most visited destinations in the whole of Bosnia and Herzegovina. Tens of thousands of pilgrims attend the International Youth Festival “Mladifest”, a religious gathering that has been going on for more than thirty years. The purpose of this paper is to research and explain how this religious event impacts a …