Business Commons^™

‘We And Our Stories’: Constructing Food Experiences In A Unesco Gastronomy City, Eerang Park, Kaewta Muangasame, Sangkyun Kim

Research outputs 2014 to 2021

The experiential elements of food tourism can be transformed into meaningful experiences of local food heritage and identity in the context of a UNESCO Creative City of Gastronomy. From a local stakeholder perspective, six key drivers at three phases of the food experience are identified, and each driver involves several local elements that are coordinated and staged in various modes to create and develop four sequential food experiences. The pre-travel stage should focus on enhancing potential tourist’s awareness of the UNESCO designation. The on-site food experience is found to be twofold: exposure to the local food environment and the actual …

The Impacts Of Shariah-Compliant Hotel Attributes On Muslim Travellers Revisit Intention: Religiosity As A Moderator, Zaidatul Akma Sulaiman, Mohammad Iranmanesh, Behzad Foroughi, Othman Rosly

Research outputs 2014 to 2021

Purpose

This paper aims to investigate the impact of Shariah-compliant hotel attributes on Muslim travellers’ revisit intention.

Design/methodology/approach

A total of 361 Muslim travellers who have stayed at Shariah-compliant hotels in the previous 12 months were recruited to take part in this research. The hypothesized research model was assessed using the partial least squares (PLS) approach.

Findings

The analysis revealed that Muslim travellers’ revisit intention is dependent on the halal food and beverages and the provision of Shariah-compliant facilities at the hotel, whereas the Shariah-compliant operation and interior design of hotels are not significantly associated with it. The findings also …

Lgbtiq + Identities In Tourism And Leisure Research: A Systematic Qualitative Literature Review, Faith Ong, Oscar Vorobjovas-Pinta, Clifford Lewis

Research outputs 2014 to 2021

Tourism research on the LGBTIQ + communities has grown over the years, entering mainstream discussions as a segment of interest. This growing focus reflects greater societal acceptance and acknowledgement of the systemic inequalities that challenge their rights. The landscape of current scholarship, though important to academic literature, policy and practice, has not been explored. On this premise, and under the umbrella of social sustainability, a systematic qualitative review of scholarship on the LGBTIQ + community and tourism was conducted with Q1- and Q2-ranked travel and tourism journals (Scimago Journal & Country Rank) as a basis. Articles were analysed to identify …

Promoting Awareness Of Sex Trafficking In Tourism And Hospitality, Joshua Aston, Jun Wen, Edmund Goh, Oswin Maurer

Research outputs 2014 to 2021

Purpose: This cutting-edge short commentary is intended to raise awareness of sex trafficking in the tourism and hospitality industry. The purpose of this paper is to also advocate for further research to identify and hopefully prevent sex trafficking in related settings. Design/methodology/approach: This paper provides a descriptive overview of the current knowledge base on sex trafficking in tourism and hospitality. Based on gaps in the literature, future research agendas and directions are suggested. Findings: Academic research on sex trafficking in tourism and hospitality remains limited. More scholarly attention is needed to this matter. The tourism industry is directly and indirectly …

Does Government Efficiency Mitigate The Effect Of Natural Disasters On Tourist Arrivals, Yang Yang, Songshan (Sam) Huang, Wei Li, Fangyu Zhong, Tian Lan

Research outputs 2014 to 2021

Global tourism suffered its worst year in 2020 due to the widespread of COVID-19, and tourism industry-related professionals are looking for efficient measures to help tourism recover. Government efficiency was mentioned as an important factor for inbound tourism; however, its mitigating effect on the performance of inbound tourism in the context of natural disasters has not been empirically researched. This study attempts to address the gap through the analysis of a panel data set of 158 countries from 2002 to 2018. The results illustrate the mitigating effect of government efficiency on the negative impact of natural disasters on inbound tourist …

An Integrated Model Of Social Impacts And Resident’S Perceptions: From A Film Tourism Destination, Sangkyun (Sean) Kim, Eerang Park

Research outputs 2014 to 2021

Minimal research has been carried out regarding the host community’s perceptions of and reactions to film tourism impacts, utilizing a mainstream tourism destination such as Bali. This article aims to identify and explain residents’ perceptions of and attitudes toward the social impacts of film tourism, proposing an integrated theoretical model of social exchange theory, social representations theory and place change theory. Results indicate that the integrated model is particularly robust in explaining what caused a condition or event to be perceived as negative, positive or neutral place change, and why such changes are interpreted and evaluated in the social and …

Examining Tourist Gaze In A Highly Controlled Destination: A Study Of Chinese Tourists To North Korea, Ganghua Chen, Huimin Shi, Zhenghuan Li, Songshan (Sam) Huang

Research outputs 2014 to 2021

Extant literature has rarely examined the temporal characteristics of tourist gaze in the context of a highly controlled destination. Guided by the gaze theory and studying Chinese tourists' gaze upon North Korea, this study aims to reveal the process of how tourists' gaze upon a highly controlled destination is organized and developed. Semi-structured interviews were conducted and interview data was coded and analyzed. It is found that Chinese tourists' gaze represents a temporal process composed of three stages, each of which has the same structure of ‘gaze object-gaze strategy-gaze consequence.’ In a highly controlled destination, tourists respond with ‘obedience’ or …

Realising The Goals Of Event Leveraging: The Tourism And Hospitality Sme Perspective, Insun S. Son, Songshan (Sam) Huang, Daniel Padovan

Research outputs 2014 to 2021

Event leveraging, particularly by local businesses, is important not only to local businesses themselves for their benefits but also to event tourists and host community. However, the understanding of businesses' broad strategic planning of event leveraging is still limited. This study aims to address this gap by exploring the goals and practices of tourism and hospitality small and medium enterprises' (THSMEs) event leveraging to understand event leveraging as part of a wider business strategy, particularly focusing on small scale events and festivals held in small cities or regional areas. Semi-structured interviews were conducted with owners and managers of THSMEs based …

In Pursuit Of Happiness: Impact Of The Happiness Level Of A Destination Country On Chinese Tourists' Outbound Travel Choices, Ziyao Huang, Sam Huang, Yang Yang, Ziyan Tang, Yutao Yang, Yijun Zhou

Research outputs 2014 to 2021

This study examines the impact of the national happiness level of a country on Chinese tourists' travel choices using panel data of 113 countries from 2012 to 2017, controlling for other factors that contribute to Chinese outbound tourism. The results show that the happiness level of a destination country is positively and significantly associated with Chinese tourist arrivals in that country. Examination of the moderation effect reveals cultural distance plays an important role in the impact a destination's happiness level has on Chinese outbound tourism. The influence of a destination's happiness level decreases when the cultural distance increases.

Impacts Of Covid-19 On Chinese Nationals' Tourism Preferences, Songshan (Sam) Huang, Yuhong Shao, Ying Zeng, Xinyi Liu, Zhiyong Li

Research outputs 2014 to 2021

This paper examines the impacts of COVID-19 on Chinese nationals' tourism preferences. Employing a mixed-method research design, two rounds of nation-wide online surveys were conducted, one in February 2020 when COVID-19 cases started to peak in China and another one in June 2020 when COVID-19 was a global pandemic; both survey studies were accompanied with semi-structured in-depth interviews and altogether 37 interviews were conducted in two stages. Based on both quantitative survey data and qualitative interview data, the research identified that: 1) COVID-19 significantly reduced Chinese nationals' preferences to travel to countries with high infection numbers, and geographically faraway, administratively …

Can Tourist Engagement Enhance Tourist Behavioural Intentions? A Combination Of Pls-Sem And Fsqca Approaches, Siamak Seyfi, S. Mostafa Rasoolimanesh, Ali Vafaei-Zadeh, Kourosh Esfandiar

Research outputs 2014 to 2021

This study aims to investigate the effects of tourist engagement dimensions on revisit and Word of Mouth (WOM) intentions of heritage tourists. The data were collected from domestic tourists in the heritage city of Kashan, Iran. To analyse the collected data, this study applies Partial Least Squares–Structural Equation Modelling (PLS-SEM) as a symmetric analysis technique, as well as fuzzy-set Qualitative Comparative Analysis (fsQCA) as an asymmetric analysis approach to strengthen the findings. The findings of PLS-SEM showed the significant effect of the absorption dimension on revisit intention, whereas these results demonstrated the significant effects of the dimensions of interaction, and …

Effects Of Air Quality And Weather Conditions On Chinese Tourists’ Emotional Experience, Ying Wang, Yang Yang, Songshan (Sam) Huang, Li Huang, Weijie Sun

Research outputs 2014 to 2021

Though the effects of air quality and weather conditions on tourism have been examined from different perspectives, their effects on tourists' emotional experience have not been investigated. Due to lack of effective measurements, tourists' real-time on-site emotional experience have not been duly examined. This study used tourists' geo-tagged check-in user-generated content (UGC) to extract the sentiments underlying tourists' real-time on-site emotional experience, and modelled the effects of air quality and weather conditions on tourists' emotional experience. The empirical results confirmed a negative and non-linear impact of air pollution, and an inverted-U effect of temperature on tourists' emotional experience. By developing …

Using Dialectic Thematic Analysis In Dark Tourism: Combining Deductive And Inductive Reasoning In A Modular Method, Martin Maccarthy

Research outputs 2014 to 2021

This study combines the results of two antithetical research processes: induction and deduction. Using a prescribed dialectic method commemorative pilgrimage at two non-substitutable sites is explored. A metamodel, comprising an amalgam of published commemorative models and ideas is first constructed and used as the project's interpretive frame. Parsing the metamodel produces 17 constructs: four of which are motives (inputs) and 11 of which are typified behaviours (outputs). The combined data from two Australian memorials; one in Western Australia and one in France is then analysed using the metamodel as representative of existing theory. The constructs are then deduced whilst simultaneously …

Impact Of The Covid-19 Outbreak On Tourists’ Real-Time On-Site Emotional Experience In Reopened Tourism Destinations, Yang Yang, Qian Ruan, Songshan (Sam) Huang, Tian Lan, Ying Wang

Research outputs 2014 to 2021

The COVID-19 pandemic that caused unprecedented havoc on global tourism industry will all blow over, however whether the tourists' real-time on-site emotional experience in the reopened tourism destinations is higher or lower than that of the period before the pandemic outbreak has not been studied. Since this is an important basis for managers to design tourist win-back strategies, this study empirically examines the impact of the COVID-19 outbreak on tourists' real-time on-site emotional experience using geo-tagged check-in user-generated content data in China's National 5A scenic spots from November 7, 2019 to April 8, 2020. Results show that although the COVID-19 …

Tourists’ Spatiotemporal Behaviors In An Emerging Wine Region: A Time-Geography Perspective, Qiushi Gu, Haiping Zhang, Songshan (Sam) Huang, Fang Zheng, Chongcheng Chen

Research outputs 2014 to 2021

© 2020 Tourist spatiotemporal behavior is critical for the monitoring and planning of tourism destinations. This study focused on the tourist spatiotemporal behavior at a wine tourism destination, i.e., the eastern foot of Helan Mountain in Ningxia, traced tourist movement trajectories using a tracking app, and collected information on itineraries and tourist behavior characteristics through a questionnaire survey. A time-geographical analytical approach was used to analyze the tourist spatiotemporal movement patterns. Four spatiotemporal movement patterns were identified, and tourists’ demographic and behavioral characteristics were examined with these movement patterns. This study found that the spatial distribution of tourists was subject …

What A Load Of Rubbish! The Efficacy Of Theory Of Planned Behaviour And Norm Activation Model In Predicting Visitors’ Binning Behaviour In National Parks, Kourosh Esfandiar, Ross Dowling, Joanna Pearce, Edmund Goh

Research outputs 2014 to 2021

© 2021 The Authors A specific concern for many park managers is the generation of waste by visitors. One way to combat this issue in national parks is to encourage visitors to put their litter in a bin. This study investigates binning behaviour, as a type of pro-environmental behaviour, of visitors to Yanchep National Park, Australia. Using structural equation modelling, this study tested an integrated structural model combining the theory of planned behaviour and the norm-activation model with data from 219 visitors to this park. The study tried to move away from measuring visitors' pro-environmental intention and instead gathered data …

Public Health Lessons From Crisis-Related Travel: The Covid-19 Pandemic, Jun Wen, Zhaohui Su

Research outputs 2014 to 2021

No abstract provided.

The Missing Link Between Medical Science Knowledge And Public Awareness: Implications For Tourism And Hospitality Recovery After Covid-19, Jun Wen, Haifeng Hou, Metin Kozak, Fang Meng, Chung-En Yu, Wei Wang

Research outputs 2014 to 2021

Purpose: As the world grapples with the pervasive effects of the coronavirus pandemic, a notable disconnect has emerged in the public's understanding of scientific and medical research. Particularly, the travel industry has become unquestionably vulnerable amid the COVID-19 outbreak; this pandemic has interrupted the industry's operations with devastating economic consequences. This paper aims to highlight the importance of deconstructing barriers between medical science and public awareness related to COVID-19, taking tourism as a case in point. It also discusses the role of interdisciplinary research in facilitating the tourism and hospitality industry's recovery and alleviating tourists' uncertainties in the wake of …

Book Review: Dictionary Of Geotourism, Ross K. Dowling

Research outputs 2014 to 2021

This book is a companion to The Principles of Geotourism (Chen, Lu, & Ng, 2015). That book and the Dictionary of Geotourism are two great contributions to the literature by the esteemed Chinese geologist Professor Anze Chen. The books provide a magnificent insight into Chinese thinking about, and development of, geotourism, which they labelled Tourism Earth Science.

Developing And Validating A Chinese Cultural Value Scale In Tourism, Songshan (Sam) Huang, Jun Wen

Research outputs 2014 to 2021

Chinese cultural values are important in understanding Chinese tourists’ behaviour. However, the literature is void of a relevant scale measuring Chinese cultural values in tourism. This research aims to develop and validate a Chinese cultural values scale in tourism (abbreviated as CCV-T). Following a rigorous scale development procedure and applying multi-stage studies, the research identified a 5-factor measurement scale of CCV-T, composed of 17 items with sufficient reliability and validity. The five Chinese cultural value factors are Leisure and Life Enjoyment (LLE), Filial Piety and Relationship (FPR), Self-fulfilment, Righteousness, and Humanity. The CCV-T scale provides a …

The Cognitive Development Of Food Taste Perception In A Food Tourism Destination: A Gastrophysics Approach, Sangkyun (Sean) Kim, Eerang Park, Yi Fu, Fan Jiang

Research outputs 2014 to 2021

This study aims to explore the nature and processes involved in the cognitive development of food tourist's taste perception and identify cognitive factors influencing their food taste experience in the context of a food tourism destination. Adopting a gastrophysics approach, this exploratory qualitative research analyses food taste perceptions of Chinese domestic tourists during their visit to the Hangzhou Cuisine Museum and its associated restaurants. The findings suggest that prior knowledge formation as a manifestation of cognitive signs relating to Hangzhou cuisine and interpretive cognitive information acquired at the museum exhibition, greatly affect the tourists' local food taste experiences: these comprise …

Twitter Content Analysis Of The Australian Bushfires Disaster 2019-2020: Futures Implications, Gregory Willson, Violetta Wilk, Ruth Sibson, Ashlee Morgan

Research outputs 2014 to 2021

Purpose: This paper aims to explore the themes and nature of sentiment of Twitter content that discussed the Australian bushfire disaster 2019–2020 and its associated wildlife devastation, with considerations for the future of Australia’s tourism industry. Design/methodology/approach: A large, qualitative data set consisting of all publicly available Twitter posts during the period of the Australian bushfires from December 2019 to March 2020 that mentioned the bushfires and wildlife are explored. Findings: The devastation of wildlife through the Australian bushfire disaster elicited emotionally charged Twitter content from both Australian and overseas users. Positive sentiment focused on offering support to areas impacted …

Geoparks – Learnings From Australia, Alan Briggs, Ross Dowling, David Newsome

Research outputs 2014 to 2021

Purpose: This study aims to provide an overview of the current socio-political geopark situation in Australia and set this into a global context. In addition, the authors consider this information to be useful for all stakeholders involved in geopark research and development. An analysis of constraints is set alongside stakeholder views collected from remote rural Western Australia. The authors also place Australia in a global context in regard to the future of geoparks. Design/methodology/approach: Vital contextual information regarding the tourism significance of geoparks is sourced from key literature. The authors analyse and report on the situation surrounding the current lack …

Scale Development And Validation Of Anime Tourism Motivations, Shang Liu, Dan Lai, Songshan (Sam) Huang, Zhiyong Li

Research outputs 2014 to 2021

© 2020 Informa UK Limited, trading as Taylor & Francis Group. Anime tourism has emerged as an important form of tourism resulted from both online and offline human activities and interactions. However, investigations into anime tourism motivations remain limited. Using Chinese anime tourists as study subjects and employing a mixed methods approach, this study develops a five-dimension anime tourism motivation scale with sufficient reliability and validity. The five motivational factors are anime authenticity seeking, novelty, escape/relaxation, socialisation, and anime cultural exploration. The results help understand unique anime tourist behaviours, expand the current knowledge of media-induced tourism, and extend contemporary cultural …

Resisting Marginalisation And Reconstituting Space Through Lgbtqi+ Events, Oscar Vorobjovas-Pinta, Anne Hardy

Research outputs 2014 to 2021

The field of event studies has attracted a breadth of research on the triple-bottom line of economic efficiency, environmental integrity and social equity. The focus of many studies related to event tourism, however, has fallen upon the economic and environmental dimensions of events with far less attention on “social equity.” The potential of events tourism to facilitate justice and equity for marginalised and minority groups has been especially overlooked. LGBTQI+ communities utilise gay events, such as pride parades, as mediums to communicate their identities and seek support from broader society. This paper examines a unique festival space where LGBTQI+ communities …

Turnaround Management Of Airport Service Providers Operating During Covid-19 Restrictions, Bassam Buhusayen, Pi-Shen Seet, Alan Coetzer

Research outputs 2014 to 2021

© 2020 by the authors. Licensee MDPI, Basel, Switzerland. Many sectors worldwide have been impacted by government restrictions resulting from the COVID-19 pandemic. For example, restrictions on travel have resulted in major losses for organizations operating within the aviation sector. This study aims to emphasize the challenges faced by these organizations while they implement turnaround management strategies. The study is based on 30 semi-structured interviews with frontline managers working for airline service providers in three different departments of an airport in Australia. The organization has implemented several turnaround management strategies to survive the crisis caused by COVID-19 restrictions, creating new …

Beyond The Authentic Taste: The Tourist Experience At A Food Museum Restaurant, Sangkyun Kim, Eerang Park, Min Xu

Research outputs 2014 to 2021

This study investigates the factors influencing food experiences perceived by food tourists in the context of a food museum and its associated restaurant. A qualitative exploratory approach was employed, using Chinese tourists visiting Hangzhou Cuisine Museum in Zhejiang province. This research finds that food tourists look for knowledge accumulation and gastronomic experiences when visiting a food museum and restaurant complex, and each experience is formed by both tourist and setting factors. The findings highlight the significant and more complex engagement of setting factors in the museum restaurants. The institutionalised characteristics of museums are equally expected within the in-house restaurants, and …

How Special Is Special Interest Tourism – And How Special Are Special Interest Tourists? A Perspective Article In A Chinese Context, Jun Wen, Mao-Ying Wu

Research outputs 2014 to 2021

Special interest tourism has emerged as a valuable niche market for tourism destinations in the past decade. However, tourism scholars have generally struggled to answer McKercher and Chan’s [2005. How special is special interest tourism? Journal of Travel Research, 44(1), 21–31] question, ‘How special is special interest tourism?’ Such ambiguity extends to the related enquiry, ‘How special are special interest tourists?’, in attempting to define special interest tourists. This perspective research letter discusses these questions in terms of Chinese outbound tourism. Based upon the reflection of previous research, the authors’ thoughts and ongoing research in this area, knowledge …

Commemorative Insights: The Best Of Life, In Death, Martin Maccarthy, Ker Ni Heng Rigney

Research outputs 2014 to 2021

This study explores visitor experience at the National Anzac Centre in Western Australia using multiple qualitative methods. Initially, Nethnography is used to assemble a blend of lived experience and online non-dialogical commentary. Nethnography (an alternative to Netnography) is used here as a mechanism for data grooming. Three data sets inform this study: 500 Trip Advisor comments, 500 Visitors’ Book comments and four days of participant observation. The data are then analysed using Reflexive Thematic Analysis and Leximancer in the unsupervised mode. This methodological collage is designed to improve the veracity of interpretation through both lived experience and triangulation across data …

Is Cannabis Tourism Deviant? A Theoretical Perspective, Tianyu Ying, Jun Wen, Hairong Shan

Research outputs 2014 to 2021

With the growth of cannabis tourism, destinations such as the Netherlands have begun to offer cannabis- related products and services to visitors, including tourists from countries where all drugs are strictly prohibited. Yet limited research has sought to understand cannabis-oriented tourists' efforts to neutralize deviant connotations, namely by justifying or rationalizing misbehavior, when deciding to participate in cannabis tourism. This research note proposes a framework of deviant consumption behavior (DCB) constructed of geographic shifting, self-identity shifting, and moral identity shifting from the perspective of cannabis-oriented tourists to delineate tourists' decision-making process around engaging in deviant behaviors. The proposed framework suggests …