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Full-Text Articles in Business

Introduction To The International Journal Of Tour Guiding Research, Glen Farrugia, Luis Miguel Brito, Kevin A. Griffin May 2020

Introduction To The International Journal Of Tour Guiding Research, Glen Farrugia, Luis Miguel Brito, Kevin A. Griffin

International Journal of Tour Guiding and Visitor Attraction Research

No abstract provided.


Ijtgr Volume 1(I) Table Of Contents, Kevin A. Griffin, Glen Farrugia, Luis Miguel Brito May 2020

Ijtgr Volume 1(I) Table Of Contents, Kevin A. Griffin, Glen Farrugia, Luis Miguel Brito

International Journal of Tour Guiding and Visitor Attraction Research

Table of Contents for the Inaugural Issue of The International Journal of Tour Guiding Research


Let The Men Go Home, Gwyn Yukon May 2020

Let The Men Go Home, Gwyn Yukon

Marriott Student Review

Americans have a growing concern for work-family balance, and for gender equity issues in the workplace. Today, gender roles are being challenged and men are encouraged to take more active role as fathers. However, many men refuse to take paternity leave or are stigmatized if they take time off. This article synthesizes current literature and findings on the benefits of paternity leave.


A Cord Of Three: A Phenomenological Study Of Linkages In Interdenominational Interactions In Northwest Wyoming As Informed Through Network And Social Exchange Theories, Timothy N. Gray May 2020

A Cord Of Three: A Phenomenological Study Of Linkages In Interdenominational Interactions In Northwest Wyoming As Informed Through Network And Social Exchange Theories, Timothy N. Gray

Doctor of Business Administration (DBA)

This study explores pastors’ interactions in a rural regional network through Network and Social Exchange Theories. With the increasing need to understand the life experiences of network actors, a qualitative based approach is utilized. The results provide in-depth and contextually sensitive results that traditional quantitative-based techniques cannot. Open-ended interviewing allowed the participants to share their lived experiences, identifying the rhythms of boundary spanning behaviors. This offers hope for those seeking to understand the intricacies that orchestrate groups of people coming together in synergistic relationships. From a biblical understanding, a Cord of Three is not easily broken, and this study reveals …


The Mental Health Of Black Men: Stabilizing Trauma With Emotional Intelligence, Davis Brandford May 2020

The Mental Health Of Black Men: Stabilizing Trauma With Emotional Intelligence, Davis Brandford

School of Professional Studies

The purpose of this study is to explore the relationship between the impact of historical trauma and barriers on African-American males and the effects of emotional intelligence in reducing traumatic experiences. This research study is based on previous research and studies that explores the historical review of African- American oppression, trauma in black males, and mental health in the African American community. This study will utilize the historical trauma and emotional intelligence theories to explore barriers that African Americans have experienced over time and the role emotional intelligence can play to reduce trauma. It also explores the relevance of historical …


Crisis Communication And Executive Leadership: Ethical Shortcomings In Government, Daniel Davidoff May 2020

Crisis Communication And Executive Leadership: Ethical Shortcomings In Government, Daniel Davidoff

School of Professional Studies

This research thesis project is an analysis of how and why governments fail in their attempts at crisis communication. The hypotheses tested are: there exists a negative correlation between unethical leadership and successful crisis communication practices. And governments are more likely to experience these failures due to ethical disconnects in modern politics. Research includes a review of relevant academic literature regarding crisis communication theory, as well as the ethical framework that can be applied to that theory. Cases considered are Hurricane Katrina, the choking death of Eric Garner, and the COVID-19 global pandemic. The research project concludes with a recommendation …


Becoming A Trauma Informed Care Organization, Katie Robery May 2020

Becoming A Trauma Informed Care Organization, Katie Robery

School of Professional Studies

The Brockton Area Mutli Services Inc or BAMSI is a private, non-profit human services organization providing services to adults and children with developmental disabilities, mental illness, behavioral health, and public health needs. Founded in 1975, BAMSI is in the business of “bringing people and services together.” BAMSI transforms lives by building the capacity of individuals, families, organizations, and communities to learn, thrive, and achieve their goals. BAMSI services promote the recovery, resiliency, and self-determination of the people we serve. As a human services leader, we strive to be the provider of choice. (Duffy, 2019) With an emphasis on respect and …


Diversity And Inclusion In The Workplace; Benefits, Challenges And Strategies For Success, Margaret Leone May 2020

Diversity And Inclusion In The Workplace; Benefits, Challenges And Strategies For Success, Margaret Leone

School of Professional Studies

In this case study I have explored the topic of diversity and inclusion in the workplace and learned how it can transform a business. When D&I is a serious business strategy supported by senior management it can help recruit and retain top talent, increase profits, and unleash creativity among other benefits. It is important to have leadership that is inclusive so they can set the tone for their staff

This case study evaluates the D&I culture at The Children’s Study Home (CHS) and explores best practices for improvement. CHS is a non-profit human service agency in Western MA, that’s mission …


Young People, Social Media, And Impacts On Well-Being, Andreana Nop May 2020

Young People, Social Media, And Impacts On Well-Being, Andreana Nop

School of Professional Studies

Millennials and Generation Z were born into an age where social media and digital technology have been integrated in nearly all aspects of their lives. While social media has proven to be a valuable communication tool in connecting with each other and sharing information, the long-term psychosocial effects are beginning to become more apparent as social media matures. This study analyzes what these effects are and how communication is impacted for these young people. It questions how young people can leverage social media and decrease harm. The study will be conducted through a literature review and analysis. Its goal is …


Managing Burnout And Secondary Traumatic Stress In Human Service Organizations, Naomi Ingram May 2020

Managing Burnout And Secondary Traumatic Stress In Human Service Organizations, Naomi Ingram

School of Professional Studies

This Case Study explores how burnout and secondary traumatic stress impact staffing, service delivery, and organizational effectiveness in a human service agency. The Case Study is focused around Ascentria Care Alliance’s Children & Family Services in Massachusetts, which encompasses three foster care programs: the Unaccompanied Refugee Minor (URM), Division of Children’s Services (DCS), and Intensive Foster Care (IFC) programs. Both individual and organizational approaches are needed to most effectively address burnout and secondary traumatic stress. Individual workers need to build resilience factors such as self-compassion and mindfulness, set appropriate boundaries with clients, engage in ongoing training, support, consultation, and supervision, …


Rest Homes: Their Value On Massachusetts Healthcare Continuum, Ronald Pawelski May 2020

Rest Homes: Their Value On Massachusetts Healthcare Continuum, Ronald Pawelski

School of Professional Studies

In Massachusetts, rest homes provide cost effective care for elderly residents in a community setting. Rest homes, however, are not well-understood and the rest home industry itself suffers greatly, not only from a lack of understanding of the services they provide, but also from the strain on their financial resources due to both competition from other healthcare options and insufficient reimbursement rates for residents’ care.

The paper explores the financial challenges facing the industry and outlines the data that speaks to the value of the rest home care option for both the residents themselves and Massachusetts state healthcare budget. It …


A Case Study On The Best Practices Of The Facilitating Organization For Peer Recovery Support Services In The State Of New Hampshire, Maggie Ringey May 2020

A Case Study On The Best Practices Of The Facilitating Organization For Peer Recovery Support Services In The State Of New Hampshire, Maggie Ringey

School of Professional Studies

In working with the Facilitating Organization for Peer Recovery Support Services through Harbor Homes, I have found that the Recovery Community Organizations that receive support through the FO provide valuable services that help individuals that struggle with substance use disorder achieve and maintain long term sobriety and recovery. The RCOs throughout New Hampshire bridge gaps in services and treatments that are left untouched by traditional clinical methods and through regular check ins, participants at the RCOs have reported that the services provided resulted in positive outcomes in their lives. Throughout the course of this research, I found that the RCOs …


Elder Isolation In Immigrant Communities, Jessica Da Silva May 2020

Elder Isolation In Immigrant Communities, Jessica Da Silva

School of Professional Studies

This paper examined loneliness, as a measurement of perceived social isolation, in older immigrant adults. Previous research shows that older adults are more likely to experience social isolation and loneliness. Both of which have a direct correlation with their overall health (Wilson & Molton, 2010, Cacioppo et al., 2002) and mortality rates (Holt-Lunstad et al, 2015). Another international study found that immigrants in particular are at a higher risk for experiencing loneliness (Government of Canada, 2018). In this study, 35 immigrants and non-immigrants participants answered a survey which included 20 questions from the UCLA Loneliness Scale Version 3 (Russel, 1996). …


Dallas, Tx: The Staggering Wealth Gap, Macy Golman May 2020

Dallas, Tx: The Staggering Wealth Gap, Macy Golman

School of Professional Studies

In the summer of 2019, I had the privilege of serving as an AmeriCorps member with an organization called Equal Heart. One of Equal Heart’s main initiatives was to provide meals to children in underserved populations, to make sure that without school in session, these children would still be receiving food. Unfortunately, in many instances, without these meals, many of the children we served would likely not know when they would be eating their next fulfilling meal. There were certain pockets of Dallas that we would travel to everyday, places that were fifteen minutes maximum from my house, but places …


Examination Of Online Voter Registration Within Non-Profit Organizations Post 1993, Jonathan Mcnicholes May 2020

Examination Of Online Voter Registration Within Non-Profit Organizations Post 1993, Jonathan Mcnicholes

Political Science Theses and Capstones

Voting is a key eliminate to the validity of our democracy. Nonprofit organizations are one of the fastest growing organization structures within our society, with growing opportunities to engage voters in pursuit of their goals along with enhanced pressure following the movements surrounding the 1993 voter registration act. In this Thesis I analysis what categories of nonprofit organizations promote voter registration using their websites, to order to establish which organizations are utilizing their resources to promote their goals. The data I use is taken from the Washington Representatives studies which consists of 43,012 nonprofit organizations within Washington DC. My research …


Golf Director Competencies, Human Resource Management Practices And Customer Retention Within The Malaysian Golf Clubs, Partanian Samira May 2020

Golf Director Competencies, Human Resource Management Practices And Customer Retention Within The Malaysian Golf Clubs, Partanian Samira

Student Works (2020-2029)

Golf is a popular sport worldwide. Many studies have described management competencies in several sport contexts and have revealed that human resource is the most common denominator for successful sports club practice. However, little work has been done to identify and explain contemporary Human Resource Management (HRM) practices of staff, including directors of golf clubs related to member retention. The purpose of this study was to examine the current level and the participants' quality perceptions in the relationship among competencies of directors, HRM practices of staff, and member retention within the Malaysian Golf Clubs to advance the causal relationships among …


Motivational Factors And Job Performance Of Banking Industry Employees In Klang Valley, Zaini Muhammad Ariff May 2020

Motivational Factors And Job Performance Of Banking Industry Employees In Klang Valley, Zaini Muhammad Ariff

Student Works (2020-2029)

Employees’ job performance has been found decreasing and variation changes from time to time. The main objective of this research is to study the relationship between the working conditions, employees’ satisfaction, salaries and benefits, and achievement/recognition towards the job performance of banking industry employees in Klang Valley. In this research study, a total of two hundred (200) bank employees who work in bank around Klang Valley has been selected as respondents. Descriptive analysis (frequency, mean, and standard deviation) and inferential analysis (Pearson correlation coefficient) were used. Pearson correlation analysis’s result shows a significant relationship between the independent variables (working conditions, …


Satisfaction Of High-Level Athlete Management In Universities In Sichuan Province, China, Yudong Tang May 2020

Satisfaction Of High-Level Athlete Management In Universities In Sichuan Province, China, Yudong Tang

Student Works (2020-2029)

With ongoing development in the construction of high-level sports teams in Chinese universities, the Chinese Ministry of Education is paying more and more attention to the running quality of high-level sports teams in universities. Evaluation of the construction quality of high-level sports teams in universities has received extensive attention from universities and society. However, for various reasons, the main body of high-level sports team evaluation comprises government agencies and universities, and, there is a lack of research on management systems of high-level athletes from the perspective of high-level athletes themselves. Therefore, it is of great theoretical and practical significance to …


The Role Of Brand Credibility And Brand Experience In Post-Consumption Outcomes Of Hotel Choice Among Malaysian Muslim Consumers, Rosli Nadzirah May 2020

The Role Of Brand Credibility And Brand Experience In Post-Consumption Outcomes Of Hotel Choice Among Malaysian Muslim Consumers, Rosli Nadzirah

Student Works (2020-2029)

This research investigates the importance of hotel attributes in examining Malaysian Muslim tourists' hotel choice. Based on the mean-end chain theory, it explores the relationship among nine constructs; hotel attributes, brand credibility, brand experience, brand attachment and post-consumption outcomes which consisted of satisfaction, revisit intention and word-of-mouth, as well as travel motivation and Islamic religiosity. A total of 474 valid and usable self-administered questionnaires were collected through purposive sampling technique. Partial Least Squares Structural Equation Modelling (PLS-SEM) approach was deployed to validate the research model and the research hypotheses. The result indicates that brand experience fully mediates the relationship between …


Organizational Symbolism And Employee Immersion, A Mixed Methods Investigation Of Organizational Socialization Efficacy In The Hotel Industry, Jeffrey Michael Yedlin May 2020

Organizational Symbolism And Employee Immersion, A Mixed Methods Investigation Of Organizational Socialization Efficacy In The Hotel Industry, Jeffrey Michael Yedlin

UNLV Theses, Dissertations, Professional Papers, and Capstones

This study delves into the theory of organizational socialization through a mixed methods exploratory explanatory design examining organizational symbolism and social capital to identify strategies to reduce new hire turnover in hospitality. Constructs within the study include role clarity, training, organizational and coworker support as well as future prospects. New literature was studied for developing theory. Seminal work on socialization by Van Maanen and Schein (1979), Feldman and March (1981), Jones (1986), and Taormina (1997), perceived organizational support from Eisenberger et al., (1986), self-efficacy from Bandura (1977), and organizational symbolism by Dandridge & Mitroff (1980) and Van Buskirk (1991) were …


Shattering The Glass: Will Gen Z Bring Us Closer To Gender Equality In Us Hospitality Leadership?, Denise Holly Ramirez Molintas May 2020

Shattering The Glass: Will Gen Z Bring Us Closer To Gender Equality In Us Hospitality Leadership?, Denise Holly Ramirez Molintas

UNLV Theses, Dissertations, Professional Papers, and Capstones

The continued underrepresentation of women in senior leadership positions has impaired the hospitality industry’s capacity to achieve the fifth UN Sustainable Development Goal of Gender Equality. Although the industry has initiated programs to establish gender parity, the innate gendering through traditional leadership prototypes and gender-role stratification requires investigation. Scholars have noted the limited focus on gender-aware issues in hospitality research. Further, as gender is a socialized construct, historical shifts in gender ideologies have enabled changes in gendering at the individual, interactional, and institutional dimensions of society. Grounded in gender as a social structure theory and role congruity theory, this dissertation …


Wai Puna: An Indigenous Model Of Māori Water Safety And Health In Aotearoa, New Zealand, Chanel Phillips Ph.D. Apr 2020

Wai Puna: An Indigenous Model Of Māori Water Safety And Health In Aotearoa, New Zealand, Chanel Phillips Ph.D.

International Journal of Aquatic Research and Education

Māori (the indigenous peoples of Aotearoa, New Zealand) are intimately connected to wai (i.e., water) yet are overrepresented in New Zealand’s drowning statistics each year. On average Māori account for 20-24% of all preventable and non-preventable drowning fatalities, despite comprising only 15 percent of New Zealand’s population. Drowning remains a significant issue posing a threat to whānau (i.e., families) through premature death being imminent and whakapapa (i.e., genealogy) being interrupted. There is limited research that has examined Māori and indigenous understandings of water safety within the literature and limited studies that have investigated the issue of Māori drowning from a …


And Lettuce Is Nonanimal: Toward A Positive Theory Of Voluntary Action, Roger A. Lohmann Apr 2020

And Lettuce Is Nonanimal: Toward A Positive Theory Of Voluntary Action, Roger A. Lohmann

Faculty & Staff Scholarship

Much recent conceptual and theoretical effort to identify and define the kinds of voluntary action that take place outside households, economic markets and governments has a consistent emphasis on negation: It seems to define these matters by what they are not: not for profit, or nonprofit, nongovernmental, unproductive, inefficient, examples of contract failure, market failure, government failure and more. This paper is a beginning effort to shift the emphasis to the positive and the describe and explain what voluntary action is and what it consists of. It proposes the beginnings of an economics of common goods production, and differentiates such …


Lindblom County: Philanthropic Insufficiency, Amateurism And Paternalism, Roger A. Lohmann Apr 2020

Lindblom County: Philanthropic Insufficiency, Amateurism And Paternalism, Roger A. Lohmann

Faculty & Staff Scholarship

In this fictionalized case study, a group of friends from graduate school compose a community elite with responsibility for human services decision-making in rural Lindblom County. They must deal with issues of insufficient resources, amateurism among other community officials, and challenges posed by opposing and emergent groups of aspiring community leaders. Discussion questions and questions of strategy and calculation are posed for further examination of the issues raised.


Editorial Introducing The Special Issue For Diversity In Aquatics, Angela Beale-Tawfeeq, Austin R. Anderson, Steven N. Waller Apr 2020

Editorial Introducing The Special Issue For Diversity In Aquatics, Angela Beale-Tawfeeq, Austin R. Anderson, Steven N. Waller

International Journal of Aquatic Research and Education

Introduction to Special Issue - no abstract available


Citizen Engagement In Aquatics Equity: The Case Of Winston Waterworks, Steven N. Waller Phd, James H. Bemiller Jd, Emliy J. Johnson, Chermaine D. Cole, Jason Scott Phd, Angela Wozencroft, Phd Apr 2020

Citizen Engagement In Aquatics Equity: The Case Of Winston Waterworks, Steven N. Waller Phd, James H. Bemiller Jd, Emliy J. Johnson, Chermaine D. Cole, Jason Scott Phd, Angela Wozencroft, Phd

International Journal of Aquatic Research and Education

Historically, swimming pools have been a source of inequity when it comes to the distribution of recreation services in the United States. Many of the problems that correlate with the inequitable allocation of recreation resources including public swimming pools began with ideas about race, geography, poor planning practices and faulty policymaking (Rothstein, 2017). Moreover, one of the primary outcomes of engaged, inclusive planning is equity in the provision of recreation programs and facilities. In this essay, we offer a summary of key legal cases that help address questions related resource allocation related to public swimming pools. Finally, we present a …


Lgbtq Training For Aquatic Employees: Impact On Attitudes And Professional Competencies, Austin R. Anderson, Eric Knee, William D. Ramos Apr 2020

Lgbtq Training For Aquatic Employees: Impact On Attitudes And Professional Competencies, Austin R. Anderson, Eric Knee, William D. Ramos

International Journal of Aquatic Research and Education

This study examined the impact of a LGBTQ diversity training on the attitudes and professional competencies of aquatic employees within a campus recreational sports setting. While diversity training is often discussed as a key component of inclusive aquatic programming, little empirical research examining the outcomes associated with such trainings exists. As such, members of the research team developed, implemented, and evaluated a four-month long training program consisting of one in-person training session and monthly inclusion handouts discussing issues related to the inclusion of LGBTQ participants. A comparative quantitative research design was used to measure employee’s attitudes towards the LGBTQ population …


A Comprehensive Analysis Of Aquatic Programming At Historically Black Colleges And Universities (Hbcus), Tiffany Monique Quash, Knolan C. Rawlins, Shaun M. Anderson Apr 2020

A Comprehensive Analysis Of Aquatic Programming At Historically Black Colleges And Universities (Hbcus), Tiffany Monique Quash, Knolan C. Rawlins, Shaun M. Anderson

International Journal of Aquatic Research and Education

This article provides a comprehensive examination of aquatic programming at Historically Black Colleges and Universities (HBCUs). HBCUs consist of public, private, 2-year, and 4-year institutions (U.S. Department of Education, 2018). Historically, HBCUs provided descendants of the enslaved access to higher education opportunities (Brown, Donahoo, & Bertrand, 2001). HBCUs now serve a more diverse community and the core focus remains on inclusion, social justice, diversity, empowerment, leadership, and cultural competence (Kennedy, 2012; Rawlins, 2018). Consequently, HBCUs may provide an ideal environment to address aquatic activity and the drowning disparity in the African American community. In the current study, researchers sent a …


Strengthening Social Fabric And Quality Of Life, Singapore Management University Apr 2020

Strengthening Social Fabric And Quality Of Life, Singapore Management University

Research Collection Office of Research

In this booklet, read about our research in the area of “Strengthening Social Fabric and Quality of Life”.

Contents:

Well-being of People, Groups, Organisations, Societies

  • Serving the Underserved
  • Does Family Background Affect Socioeconomic Mobility?
  • Becoming a Happy Analyst
  • Effective Childcare Subsidies
  • Birds of a Feather Flock Together

Successful Ageing of People, of Populations

  • Economic and Social Aspects of Ageing Successfully
  • Exploring the Effectiveness of Smart Technologies in Eldercare
  • Keeping our Silver Edge Sharp
  • Sleep Quality & Dementia

Social Inclusion, Exclusion, Inequality

  • The Helping Hand of Diversity
  • Protecting Vulnerable Adults
  • Finding the Path to an Inclusive Society
  • Well-being of Singapore Youth …


Ua12/2/2 Talisman: Zeitgeist, Wku Student Affairs Apr 2020

Ua12/2/2 Talisman: Zeitgeist, Wku Student Affairs

WKU Administration Documents

2020 Talisman yearbook:

  • Mohr, Olivia. Zeitgeist
  • Disrupted – Photo Essay, COVID-19
  • Brandt, Jess. Cut Short – Edward Games, Grace Jones, Jarred Corona, Joshua Crask
  • Zambrano, Max. Point of No Return? – Stuart Foster, Climate Change
  • Francis, Kristina. Weapons Women Carry
  • Steele, Emma. Now & Again – Talisman
  • Gordon, Zora. Not Just Numbers – Sam Aldrich, Social Media
  • Christensen, Nicole. The K-Pop Phenomenon – Music
  • Hornsby, Morgan. Everything Starts with Mama – Warren County Regional Jail
  • McCormick, Dillon. Evolving Sport – Esports, Video Games
  • Sheffield, Catherine. Perfect Match – Travis Hudson, Volleyball
  • Dozer, Claire. Follow the Signs – Deafness, American Sign …