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Carrier Selection Criteria: Differences Among Truckload Motor Carrier Offerings, John L. Kent, Carlo D. Smith

Journal of Transportation Management

Effective customer service begins with an understanding of the service components customers’ view as most important to their operations and business success. Within the transportation industry research has investigated the importance of such criteria at an industry level. This article offers detailed rankings of service criteria priority from a shipper’s perspective by comparing criteria across five types of motor carrier offerings including dry van, temperature controlled, intermodal, tank, and flatbed. Results identify the ranked importance of 20 service characteristics, common themes, and distinct differences in the importance of service criteria among the alternative supplier offerings.

Functional Electric Stimulation Cycle Ergometry Training Effect On Lower Limb Muscles In Acute Sci Individuals, Timothy J. Demchak, Jon K. Linderman, W. Jerry Mysiw, Rebecca Jackson, Jihong Sunn, Steven T. Devor

Health and Sport Science Faculty Publications

The purpose of this study was to compare three different intervals for a between sets rest period during a common isokinetic knee extension strength-testing protocol of twenty older Brazilian men (66.30 ± 3.92 yrs). The volunteers underwent unilateral knee extension (Biodex System 3) testing to determine their individual isokinetic peak torque at 60, 90, and 120° ·s-1. The contraction speeds and the rest periods between sets (30, 60 and 90 s) were randomly performed in three different days with a minimum rest period of 48 hours. Significant differences between and within sets were analyzed using a One Way Analysis of …

Cultural Diversity In Multinational Organisations, Marian Crowley-Henry

Conference papers

With the rhetoric in international management espousing the value of being able to access and capitalise on the knowledge of a workforce with international experience in order to compete globally and the need to embrace diversity (including cultural or ethnic diversity) in and across organisations, this paper discusses the findings from a qualitative research undertaking where senior and middle managers working for multinational organisations in a cross-section of industry sectors were interviewed. A total of twenty in-depth interviews were conducted with “foreign” managers based in Europe, the majority hired on local contracts. The findings presented in this paper outline the …

The State Of The Region: Hampton Roads 2005, James V. Koch, Vinod Agarwal, John R. Broderick, Edward Card, Chris Colburn, Vicky Curtis, Steve Daniel, Susan Hughes, Kristine Karlsen, Feng Lian, Sharon Lomax, Linda Mcgreevy, Janet Molinaro, Kenneth Plum, Qian Sun, Gilbert Yochum

Economics Faculty Books

This is Old Dominion University's Sixth Annual State of the Region Report. While it represents the work of many people connected in various ways to the university, the report does not constitute an official viewpoint of Old Dominion, or it's president, Roseann Runte.

The report maintains the goal of stimulating thought and discussion that ultimately will make Hampton Roads an even better place to live. We are proud of our region's many successes, but realize that it is possible to improve our performance. In order to do so, we must have accurate information about "where we are" and a sound …

Reviews: Architectures Of Knowledge: Firms, Capabilities And Communities, Timothy Adrian Robert Clark

Research Collection Lee Kong Chian School Of Business

Audiences are constantly bombarded by a whole host of bland catchphrases. Indeed, their verygeneration is viewed as a necessary part of the art of modern media communication. Complexand contested issues are forcibly reduced to snappy and memorable phrases so as to be quicklydigested by an apparently impatient and inattentive audience. In some respects capturing theattention of the audience is more important than the precision of the statement. If we were tosurvey the most frequently uttered phrases, some of the following would very likely be in the topten: `Markets are more competitive than ever', `we live in a truly globalized world', …

2005 September, Office Of Communications & Marketing, Morehead State University.

Morehead State Press Release Archive, 1961 to the Present

Press releases for September 2005.

A Remarkable Weekend, Richard C. Crepeau

On Sport and Society

Watching Tiger Woods play golf is one of the great treats available to those who follow sport in the television age. Win, lose, or draw, Woods shows what it takes to operate at the highest levels of professional sport, and offers a role model for anyone who dreams of even minimal success at the lowest levels. At least two elements are essential, physical skill and mental focus. Woods has both in abundance, and it is the mental side of Woods' game that even the casual player of any sport can emulate.

Ethical Values In Sport, Richard C. Crepeau

On Sport and Society

At times, the world of sport offers its fans moral and ethical questions of a formidable nature rivaling the questions pondered by medieval theologians. For example, who is morally more reprehensible: a baseball player who assaults a television cameraman or one who takes steroids after denying under oath that he had never taken steroids. Whose transgression is worse: a football player who fails a drug test or a hockey player who in a premeditated action assaults a fellow player with a sucker punch from behind, drives his head into the ice, and breaks his neck?

The Viability Of Stimulating Technology-Oriented Entrepreneurial Activity In China, Taiwan, Japan, And South Korea: How Regulations And Culture Encourage The Creation, Development And Exploitation Of Intellectual Property, Matthew L. Goldberg

Brigham Young University International Law & Management Review

No abstract provided.

Why Privatization Is Necessary For Economic Growth In Pakistan?, Ishrat Husain Dr.

Faculty Research - Talks, Speeches, & Discourse

The decade of 1970s in Pakistan witnessed a massive redistribution of national assets from the private owners to the state. The reason underlying the then Government’s thinking for this extremely radical action was that the national wealth was being concentrated in the hands of few families and the rich were getting richer and the poor getting poorer. It was asserted by the proponents of this strategy that the state control over allocation of the resources would promote the best interests of the poor. The intellectual support for this strategy was drawn from the success of the Soviet Union and the …

Ncaa Nickname Proscription, Richard C. Crepeau

On Sport and Society

The NCAA, in whatever wisdom it may have remaining, has ruled that NCAA institutions who have "offensive and abusive" mascots and logos will not be allowed to host any post-season event nor participate in any post-season event while displaying such a logo or mascot. Eighteen universities have been named in this group. This is a ruling that has been a long time coming and one that represents many of the problems with organizations like the NCAA.

The Summer In Sports, Richard C. Crepeau

On Sport and Society

It is my position that Rafael Palmeiro became the King of Performance Enhancement Drugs when he first appeared in a Viagra commercial. Nothing has happened in the past few days to change that view.

2005 Fall Convocation Program, Office Of Communications & Marketing, Morehead State University.

Communications and Marketing Publications Archive

Fall convocation program held on August of 2005.

Influence Of Neck-Rail Placement On Free-Stall Preference, Use, And Cleanliness, Cassandra B. Tucker, Daniel M. Weary, David Fraser

Housing and Confinement of Farm Animals Collection

Three experiments examined how the presence of a neck rail at different heights and locations influenced dairy cattle behavior and stall cleanliness. Experiment 1 compared 4 levels of neck-rail height (102, 114, and 127 cm and no neck rail; presented at 160 or 180 cm from the curb) in a preference test. Cows (n = 10) showed no consistent preference based on neck-rail height, regardless of the horizontal position of the neck rail. When cows were restricted to each treatment in turn, however, time spent standing fully (with all 4 hooves) in the stall was least in the stall with …

The Identification Of Benefit Needs Of Public Golf Course Consumers: Building Foundations For Benefit Segmentation, Chung Mi Lee

All-Inclusive List of Electronic Theses and Dissertations

The purpose of this qualitative study was to identify the benefit needs of public golf course consumer. Ten participants with various demographic backgrounds were interviewed concerning their; a) golf skills, b) frequency of participation, c) playing behavior, d) benefit thoughts, and e) preferences of a public golf course. The conceptions that emerged from the participants' benefit needs in golf included: a) satisfaction, b) achievement, and c) well-being. The subconceptions, referred to as categories in this study associated with satisfaction were enjoyment, convenience, and the cost they accrue for each individual and include all satisfying psychological outcomes related to golf. The …

Understanding Interpersonal Trust In A Confucian-Influenced Society: An Exploratory Study, Hwee Hoon Tan, Dave Chee

Research Collection Lee Kong Chian School Of Business

Adopting a qualitative methodology, this exploratory study examined the construct of trust and its factors of trustworthiness as perceived in a Confucian-influenced society. The findings of our study indicated that there are emic differences in the meaning of trust as perceived in a Confucian-influenced setting. Specifically, we found a heavy reliance on affective factors of trustworthiness in the decision to trust. In addition, we found a number of factors unique to the context that facilitates the development of trust: diligence, perseverance, filial piety, thriftiness, respect for authority, a shared value of collective effort, harmonious relationship in the office, humbleness and …

From Academia To Diplomacy And Back, Eng Fong Pang

Research Collection Lee Kong Chian School Of Business

Prof Pang talked about his experiences as a diplomat in South Korea and Europe during the period 1994-2002.

2005 August, Office Of Communications & Marketing, Morehead State University.

Morehead State Press Release Archive, 1961 to the Present

Press releases for August 2005.

An Examination Of Additively Separable Willingness-To-Pay For Environmental Attributes: Evidence From A Pork Experiment, Sean P. Hurley, James B. Kliebenstein

Agribusiness

This paper examines what is the best method for pork producers to market pork products with environmental attributes. The objective is to examine evidence of whether it is beneficial for pork producers to incorporate multiple environmental attributes into a single product or sell multiple products with a single environmental attribute.

Determining The Impact Of Food Price And Income Changes On Obesity, Christiane Schroeter, Jayson Lusk, Wallace Tyner

Agribusiness

Despite the significant rise in obesity in the U.S., economic research on obesity is still in its infancy. This paper employs a microeconomic approach to investigate the effects of price and income changes on weight in an effort to determine how a high-calorie food tax, a low-calorie food subsidy, and/or income changes affect body weight. Although raising the price of high-calorie food will likely lead to decreased demand for such goods; it is not clear that such an outcome will actually reduce weight. The model developed in this paper identifies conditions under which price and income changes are mostly likely …

What An Aging Workforce Can Teach Us About Workplace Flexibility: Labor Force Participation Rates Of Women Age 55 And Over, By Age Group, Annual Averages, 1963–2003, Robert Hutchens Phd

Charts and Summaries of State, U.S., and Foreign Laws and Regulations

No abstract provided.

What An Aging Workforce Can Teach Us About Workplace Flexibility: Population Pyramids For The United States, Robert Hutchens Phd

Charts and Summaries of State, U.S., and Foreign Laws and Regulations

No abstract provided.

What An Aging Workforce Can Teach Us About Workplace Flexibility: Labor Force Participation Rates Of Men Age 55 And Over, By Age Group, Annual Averages, 1963–2003, Robert Hutchens Phd

Charts and Summaries of State, U.S., and Foreign Laws and Regulations

No abstract provided.

Personal Or Organisational Control? A Critical Perspective From The Multinational’S International Assignees, Marian Crowley-Henry, David Weir

Conference papers

This paper presents findings from a qualitative study of non-national employees of multinational organisations based in Sophia Antipolis (South of France). Here twenty-three in-depth interviews with non-nationals employed by a multinational in the area, together with contextual data regarding the particular case of Sophia Antipolis contribute to the discussion on power and control in an international, organisational context. Irrespective of the initial motivations to follow on an international career, this study highlights the tensions individuals encounter in their desire to retain their international status while seeking out a more individual, balanced, protean career, potentially beyond their current employing organisations. Extracts …

Estimating The Impacts Of Differing Price-Risk Management Strategies On The Net Income Of Salinas Valley Lettuce Producers: A Stochastic Simulation Approach, Roland Fumasi, Wayne H. Howard, Jay E. Noel

Agribusiness

While government safety-net programs are used to mitigate the price risk for commodity producers, limited programs exist for specialty crop producers. Specialty crop producers utilize forward contracts to reduce downside price risk. In order to estimate the method of price-risk management, if any, that is preferable to selling at market determined prices, a stochastic simulation model was constructed. The completed simulation model was used to estimate probability distributions for Salinas Valley net income under different pricing scenarios. Probabilities of reaching various net income thresholds were compared. Results indicate that Salinas Valley lettuce producers should maximize profitability by using forward contracts.

Santa Clara Magazine, Volume 47 Number 1, Summer 2005, Santa Clara University

Santa Clara Magazine

9 - A MOGUL IN THE MAKING By Larry Sokoloff J.D. '92 While working toward his business degree, SCU sophomore Tyler Dickman runs a multimillion-dollar business based in Florida.

10 - TOP OF THE CLASS: FOUNDATION HONORS INNOVATIVE SCU PROFESSORS By Kim Kooyers. This year's winners of the Louis and Dorina Brutocao Award for Teaching Excellence and the Brutocao Family Foundation Award for Curriculum Innovation are examples of the SCU's outstanding teaching scholars.

14 - A GLOBAL ETHIC: A CONVERSATION WITH HANS KUNG By Rita Beamish '74 Hans Kung, scholar, Roman Catholic priest, and author of some 50 books on …

Perceived Service Quality, Emphasizing Empathy Of Service Providers And Retention Of Customers In A Commercial Bank In Bangkok, Thailand, Chaiyaset Promsri

Graduate Student Dissertations, Theses, Capstones, and Portfolios

Using emotional intelligence of service providers in the service industry has increasingly been considered as a strategy to satisfy and retain customers (Lynn, 2004). However, the research in this area is scant. This study is the fist to examine and explore the relationship between service quality emphasizing empathy as emotional intelligence competence and customer retention in a commercial bank in Bangkok, Thailand.

The specific purposes of this explanatory quantitative study were (a) to describe banking customers of the specific commercial bank headquarters in terms of socio-demographic characteristics, their perceptions of service quality of service providers, and customer retention (behavioral intentions …

The Information Content Of Short Interest: A Natural Experiment, Tom Arnold, Alexander W. Butler, Timothy Falcon Crack, Y. Zhang

Finance Faculty Publications

Few studies have examined the relationship between customer injustice and employees’ retaliatory counterproductive behaviors toward customers, and those that have done so were conducted in a Western setting. We extend these studies by examining the relationship in a Singaporean context where retaliatory behaviors by employees might be culturally constrained. While the previously-established positive relationship between customer injustice and counterproductive behaviors was not replicated using peer-reported data from employees across two hotels in Singapore, we found that individuals’ self-efficacy and perceived social support moderated it. Specifically, the injustice-to-counterproductive behaviors relationship was positive for individuals with high self-efficacy, and for those who …

Inside Unlv, Cate Weeks, Diane Russell, Erin O'Donnell, Carol C. Harter, Mark Wallington

Inside UNLV

No abstract provided.

Enclaves For Enterprise: An Empirical Study Of Singapore's Industrial Parks In Indonesia, Vietnam And China, Caroline Yeoh, Wilfred Pow Ngee How, Ai Lin Leong

Research Collection Lee Kong Chian School Of Business

The dynamics of globalization have prompted governments to re-examine accustomed policies, and search for alternative strategies, in order to re-position their economies for the future. This paper explores the spatial context of state involvement in the new economics of competition, with the focus on Singapore’s much publicized, and controversial, orchestration of its state enterprise network to encapsulate economic space for Singapore-based firms to expand into the Asian region. This strategic initiative is promulgated on the exportability of Singapore’s ‘state credibility’, systemic and operational efficiencies, and technological competencies, to locations where these attributes are less certain. A logit model is applied …