Business Commons^™

The Long-Term Impact Of Intimate Partner Violence On Survivors’ Employment Outcomes, Heather Stark

Walden Dissertations and Doctoral Studies

When women experience intimate partner violence (IPV), subsequent effects could impact their performance in the workplace, including physical illness, absenteeism, lack of focus, financial hardship, and other problems. Little information is available, however, as to whether there are long-term negative effects on the victims’ employment. The purpose of this quantitative study was to compare long-term job success as measured by the dependent variables of job satisfaction, unemployment, underemployment, and job stability among women who have experienced IPV in the past and those who have not. Trauma theory provided the framework for this study. Participants were recruited from women’s organizations and …

Diversifying Funding Streams For A Nonprofit Behavioral Health Organization, Danielle Hurt

Walden Dissertations and Doctoral Studies

Business sustainability is essential for any nonprofit organization. Revenue diversification can play a key role in business sustainability. In this case study, the revenue diversification practices and challenges of an international, behavioral health, nonprofit organization based out of the western United States were examined. The organization provides training, support, and resources in an experiential modality of behavioral health treatment for clients worldwide. Data collection processes consisted of a review of current revenue diversification literature, semistructured interviews with three senior-level leaders in the organization, and a review of select organizational documents. The Baldrige Excellence Framework for Healthcare provided a proven framework …

Fairness, Emotional Intelligence, And Ethical Decision-Making In Customer Evaluations Of Providers, Tameka Austin

Walden Dissertations and Doctoral Studies

Customer satisfaction is a topic that organizations must focus on for the success and continued sustainability of their organizations. Emotional intelligence, fairness, and ethical decision-making are areas that businesses must address to identify how their businesses are impacted by the choices that customers make when working with corporations. The gig economy (short- or long-term project in which a contract worker is hired to perform a specific task or long-term consultant assignment) is an area that has not been addressed to a great extent by psychology researchers. The purpose of this study was to examine the relationships between emotional intelligence, ethical …

Job Burnout And Turnover Intentions Among Telecommuting Call Center Agents, Gigianna Griffin

Walden Dissertations and Doctoral Studies

Telecommuters have been shown to have higher job satisfaction and job performance and lower turnover intentions and job-related stress than office-based workers. The association between telecommuting, job burnout, and turnover intentions of call center agents has not been fully investigated. The purpose of this study was to determine if telecommuting is associated with job burnout, and turnover intentions among call center agents. Maslach and Jackson’s burnout theory was used as the theoretical framework. Data were obtained from a convenience sample of 89 nontelecommuter and 63 telecommuter call center agents in the United States via an online survey. This nonexperimental correlational …

Puerto Rico School Administrators’ Authentic Leadership And Turnover Intent Moderated By Supervisor Support, Cristal Vazquez Davila

Walden Dissertations and Doctoral Studies

The turnover rates of Puerto Rican high school teachers continue to increase and have an adverse effect not only on the quality of education but also on the budget of Puerto Rico’s Department of Education (PRDE). By examining the factors of perceived supervisor support and authentic leadership influencing teachers’ turnover intentions, steps can be taken to reduce the turnover rates. The purpose of this study was to examine the relationship between school administrators’ authenticity and the turnover intentions of a sample of high school teachers employed by the PRDE. The framework was based on social exchange theory, authentic leadership theory, …

Aviation Maintenance Technician Decision-Making, Dominic Hemingway

Walden Dissertations and Doctoral Studies

Aircraft accidents caused by human decision-making errors cause property loss and fatalities on a global scale in the aviation industry. Aviation repair technician decision-making perceptions influence aviation safety. The purpose of transcendental phenomenological study was to explore the lived experiences of aviation repair technicians related to decision-making perceptions regarding aviation safety. The central research question and sub-question focused on the lived experiences of repair technicians’ decision-making perceptions. The naturalistic decision-making framework, decision theories, and decision-making models comprised the lens to assess the impact of aviation maintenance technician decision-making perceptions in aviation safety. Data were collected using semistructured interviews with 12 …

Relationship Between Transformational Leadership, Employee Satisfaction And Job Performance Of Virtual Workers, Alice Miller

Walden Dissertations and Doctoral Studies

The effects of leaders on virtual employees job satisfaction and job performance is essential to virtual team success. As virtual workplaces continue to evolve, there is a need to focus research on how leaders affect virtual employees. Previous research has indicated that understanding the relationship between perceived leadership and job satisfaction is crucial as it helps create a motivated and effective workforce. However there remains an essential gap in current literature regarding leadership effectiveness on job satisfaction and job performance of virtual workers. The population group for this study consisted of 70 randomly selected virtual employees. Participants of the study …

Experienced Barriers To Tacit Knowledge Sharing In Anglophone West Africa, Vivienne Ameh Ogbonna

Walden Dissertations and Doctoral Studies

Public sector projects in Africa fail because of the absence, poor quality, and inadequate exchange of tacit knowledge through the project life cycle. The purpose of this research was to understand the barriers team members experience in sharing their ideas, skills, and know-how that is necessary to prevent waste and achieve successful projects. The conceptual framework for this interpretative phenomenological study was from the theory of reasoned action and the theory of planned behavior. The framework served as the lens to identify and interpret the lived experience on tacit knowledge sharing of 13 project managers on public sector projects in …

Emotional Intelligence, Turnover Intention, And Commitment Among Nonprofit Employees, Tabitha Brewster

Walden Dissertations and Doctoral Studies

Employee turnover is a persistent problem contributing to financial issues and declining

productivity in nonprofit organizations. Nonprofits cannot fulfill their core missions of

providing services to people in need when managing staffing disruptions. Measuring

employee turnover intention can determine the probability of employee turnover, and a

potential predictor of turnover intention is emotional intelligence, an area unstudied in the

nonprofit sector. This study was designed to explore this relationship, in addition to the

employee's commitment to the organization. The population consisted of 273 nonprofit

employees older than 18 years, working in a nonsupervisory capacity. They completed an

online survey consisting …

Staff Engagement And Training In Supported Addiction Recovery Program For Adults With Intellectual Disabilities, Hannah Carlson Jurewicz

Walden Dissertations and Doctoral Studies

The prevalence of substance use disorder (SUD) is similar among individuals with intellectual or developmental disabilities (ID/DD) and the general population, yet there is a disparity between treatment and outcomes for these two groups due to a lack of appropriately adapted treatment and staff training. The purpose of this case study was to examine how leaders in a behavioral health organization understand the engagement and training experience for staff who provide substance abuse treatment for individuals with ID/DD. Governance and operational data were collected and analyzed from internal archival sources and organizational leader interviews. Themes identified from coding indicated that …

Understanding Behavioral Health Stigma Within The Healthcare Workforce, Jason Robert Martin

Walden Dissertations and Doctoral Studies

Individuals who seek mental health treatment in the United States face significant barriers. One such barrier is the belief that those seeking mental health treatment are subpar people with some moral failure. One area where this phenomenon exists is the behavioral healthcare workforce. This study was conducted to understand the phenomenon of stigma that behavioral healthcare leaders exhibit toward behavioral healthcare patients using the Baldrige framework as its conceptual framework. Using a qualitative approach and case study design, interviews were conducted with 6 leaders within a large healthcare system in the suburbs of a major metropolitan area to evaluate their …

Assessment Of The High Performance Cycle To Understand Work Motivation Among U.S. Workers, Eric J. Evans

Walden Dissertations and Doctoral Studies

The high performance cycle (HPC) is a multi-theoretical model of workplace motivation that is rooted in goal setting theory. While limited studies have empirically tested the HPC since its inception in 1990, early studies were limited in the lack of an instrument designed to assess HPC variables. Using an instrument developed by Borgogni and Dello Russo to empirically test the HPC, this study’s aim was to provide further examination of the HPC antecedents of performance with an increased sample size and by drawing from a diverse population of workers. Using a self-report measure of performance, a cross-sectional design was implemented …

Hispanic Women's Experiences And Perceptions Of Challenges In Higher Education Leadership, Blanca Figueroa Estrada

Walden Dissertations and Doctoral Studies

A lack of diversity exists in higher education leadership, particularly with Hispanic/Latina women. Differences in cultural backgrounds play a role when leaders who are mostly White consider individuals of other ethnicities for promotion. In 2016, only 3% of all higher education leadership positions were held by Hispanics/Latinos and even a smaller percentage were women. Identifying the challenges Hispanic/Latino women face in competing for leadership roles in higher education is needed to understand the factors needed to be overcome to succeed. A phenomenological qualitative study was conducted with 13 participants to explore how Hispanic/Latina women perceive the higher education work environment …

The Sustainability Knowledge, Attitude, And Behavior Differences Between Green And Non-Green University Students, Rebekah Hart

Walden Dissertations and Doctoral Studies

Research has shown that green schools and sustainability education (SE) can improve learning, health, attitudes, and behaviors. They can also model the necessary community, societal, and global changes needed for sustainable living. However, most students do not attend green schools or receive adequate SE. Limited peer-reviewed studies have also examined the sustainability knowledge, attitude, and behavior differences between green and non-green university student populations. The theoretical foundation of the study was based on the theories of planned behavior and social identity theory. In order to fill the research gap, 606 undergraduates and graduates from 265 U.S. accredited green and non-green …

Social Influences, Decision-Making, And Career Retention Of Novice Teachers, Kerstin Anna Stewart

Walden Dissertations and Doctoral Studies

New teachers bring hope, optimism, and excitement for teaching and learning from their individual preparatory programs to their classrooms at the start of every new school year. However, research indicates a large number of those teachers leave the field of teaching within a 5-year timeframe. The consequence of this loss of professionals has a deep-rooted impact on student achievement and learning. This loss also has considerable career and financial implications for the field of education. The reasons for this exodus are varied and somewhat broad in nature and scope. The purpose of this phenomenological study was to describe the lived …

An Exploration Of Women Experiences In Leadership Positions Within African Immigrant Churches In The United States, Abraham Simon Obodai Wentum

Walden Dissertations and Doctoral Studies

Little research has been conducted to understand the experiences of the women in leadership positions in the African immigrant church in the United States. The purpose of the study was to explore the experiences of women in leadership positions in African immigrant churches in the United States to inform efforts toward enhancing representation of women in church leadership. The study used an interpretative phenomenological analysis research approach, guided by Bass and Riggio’s transformational leadership theory. Data were collected through face-to-face interviews with 12 women in leadership positions in African immigrant churches. Thematic analysis was used to analyze data. Women leaders …

Locus Of Control And Mindfulness As Moderators Of The Job Demand-Control Model: Effects On Burnout, Basia Andrejko-Gworek

Walden Dissertations and Doctoral Studies

AbstractBurnout is considered a health hazard of contemporary workplaces and additional research is needed to identify protective factors against this phenomenon. The job demand-control model specifies job control as the key buffer against strains, but empirical support for its buffer hypothesis is limited. The present study accounted for both structural and person factors and tested a revised hindrance job demand-control model in prediction of burnout. By incorporating the challenge-hindrance stress framework with tenets of the transactional stress framework and the differential reactivity of personality theory, it was proposed that inclusion of hindrance stressors (i.e., interpersonal conflict, role conflict and organizational …

Mediating Effect Of Transformational And Servant Leadership On Perceptions Of Management Bullying, Wilsa Desir

Walden Dissertations and Doctoral Studies

Bullying by workplace organizational leadership will continue to present challenges until organizations adopt tools to identify feasible policies, programs, and solutions that can bridge the gap between oppressed employees and their organizations. The purpose of this quantitative cross-sectional study was to examine the effects of transformational and servant leadership on organizational commitment and the mediating effect of management bullying in the workplace. The investigation was guided by the 3-component model (TCM) of organizational commitment, Burns's conceptual framework on transformational leadership, and Greenleaf's theory on servant leadership. Survey data were collected from 134 participants recruited via social media and snowball sampling. …

Organizational Climate And Employee Engagement, Romie Mejalli

Walden Dissertations and Doctoral Studies

Although research shows that disengaged employees contribute to increased health and hiring costs in for-profit organizations, there is a gap in the literature concerning the relationship between organizational climate (OC) and employee engagement (EE) in nonprofit organizations (NPOs). In this study, it was hypothesized that employee answers to the Utrecht Work Engagement Scale-17 (UWES-17) and OC surveys (for example, of management styles and innovation) would predict EE in a NPO. The study further addressed the question of whether age or the division in which the employees worked influenced the relationship between OC and EE. Kahn’s engagement theory served as the …

Emotional Intelligence, Turnover Intention, And Commitment Among Nonprofit Employees, Tabitha Brewster

Walden Dissertations and Doctoral Studies

Employee turnover is a persistent problem contributing to financial issues and declining

productivity in nonprofit organizations. Nonprofits cannot fulfill their core missions of

providing services to people in need when managing staffing disruptions. Measuring

employee turnover intention can determine the probability of employee turnover, and a

potential predictor of turnover intention is emotional intelligence, an area unstudied in the

nonprofit sector. This study was designed to explore this relationship, in addition to the

employee's commitment to the organization. The population consisted of 273 nonprofit

employees older than 18 years, working in a nonsupervisory capacity. They completed an

online survey consisting …

Relationship Between Transformational Leadership And Perceived Meaning In Work, Denise Adams

Walden Dissertations and Doctoral Studies

Researchers have conducted correlational studies on transformational leadership and perceived meaning in work; however, researchers have not used an experimental design to examine the relationship between transformational leadership and perceived meaning in work. The purpose of this study was to determine whether reading information on transformational leadership, which focused on charisma and individualized consideration, influenced participants' hypothetical judgment of perceived meaning in work. The quantitative study included a 2 x 2 between-subjects design in which information on the independent variables of charisma and individualized consideration was manipulated in a description of a hypothetical leader. The dependent variable was the hypothetical …

Recognizing And Anticipating Stress Related Complacent Behavior In Manufacturing Industries, Ricardo Alberto Pineda

Walden Dissertations and Doctoral Studies

Numerous safety studies suggest that stress complacency related accidents in manufacturing industries continue to cause injuries or fatalities because of the absence of emotional resources for leaders, who are unable to prevent accidents when these conditions exist. Leaders of the manufactory industries may not have the appropriate emotional measures which are significant to recognize employees' underlying complacent behavior. The purpose of this quantitative correlational study was to evaluate the relationship between leaders' emotional intelligence resources and their ability to manage to prevent injuries and fatalities in the workplace. The research questions address key traits of emotional intelligence regarding emotional perceptions …

Surgical Perioperative Leadership: The Association Between Leadership Style And Team Job Satisfaction, Corey Louise Jamison

Walden Dissertations and Doctoral Studies

Abstract

The perioperative operating room (OR) is a highly complex, fast-paced environment where countless transactions must be executed with efficiency, speed, and accuracy, and where mistakes of any kind could lead to adverse patient outcome, injury, or death. The surgeon, as leader of the procedure and the OR team, sets the overall climate of the OR and determines how willing (or unwilling) team members are to speak up about potential errors or unsafe patient conditions. This exploration of the relationship between perioperative surgeon leadership style and OR team member job satisfaction fills a gap unaddressed in the literature using items …

Physician Collaboration And Improving Health Care Team Patient Safety Culture: A Quantitative Approach, Jay J. Spitulnik

Walden Dissertations and Doctoral Studies

Studies have found links between physician relationships with nurses, patient safety culture, and patient outcomes, but less is known about a similar link between physician relationships with allied health professionals (AHPs), patient safety culture, and patient outcomes. The purpose of this exploratory quantitative, survey study was to investigate whether physician interactions with AHPs contribute to improved patient-safety culture, AHP empowerment, and self-efficacy. Based on a theoretical framework consisting of structural empowerment, psychological empowerment, and self-efficacy, it was hypothesized that self-efficacy is predicted by structural and psychological empowerment and self-efficacy predicts a positive patient safety culture. The AHP Survey of Physician …

Financial Investment Advisor Professional Arrogance And Performance, Cranla Warren

Walden Dissertations and Doctoral Studies

Arrogance in the workplace is a growing area of interest within industrial-organizational psychology. Arrogant employees tend to lack positive interpersonal work relationships, act superior yet have a lower level of cognitive abilities, and have poorer job performance than their less arrogant counterparts, leading to challenging work relationships and overall impact on an organization's ability to meet its objectives. The present study examined professional arrogance measured by the Workplace Arrogance Scale (WARS), a 26 question survey, in relation to the objective outcome measure of a Financial Investment Advisor's (FIA) ranking on the firm's leader board based on total assets under management …

Training Program Effectiveness In Building Workforce Agility And Resilience, Olya Taran

Walden Dissertations and Doctoral Studies

Decades of qualitative case studies suggest that organizations must be able to deal with change effectively to compete and survive. Many researchers have linked higher workforce levels of agility and resilience to organizations' abilities to deal with change more successfully; however, there is a scarcity of empirical research addressing the efficacy of agility and resilience development in the workplace. The purpose of this study was to quantitatively examine the development of workforce resilience and agility, as measured by FIT for Change assessment. The theory of planned behavior was the study's theoretical framework, theorizing that changing attitudes and beliefs about change …

Millennial Retail Employees Experiences And Perceptions Of Leaders With Body Image Modifications, Jennifer Mcclure

Walden Dissertations and Doctoral Studies

Millennials in retail account for a large portion of the U.S. workforce and have the highest number of body image modifications from tattoos, piercings, and/or gauges. Following Moustakas concept of perception, the purpose of this transcendental phenomenology study was to explore how Millennial-aged retail employees describe and experience leaders with body image modifications from tattoos, piercings, and/or gauges. Participants were sought from various retail locations and were required to be born between 1981 and 1996. Data were collected through interviews with 6 participants and the data were analyzed using Moustakas modification of the Van Kamm Method. The results showed that …

Psychological Distress Among High-Risk Youths First-Year In Collegiate Sport, Cassidy Janay Jenkins

Walden Dissertations and Doctoral Studies

It is well documented that students from low socioeconomic backgrounds face a significant degree of deficiencies in college opportunity. Previous researchers have shown an estimated 1 in 5 student athletes given the opportunity to compete at the college level come from low socioeconomic backgrounds and encounter more adjustment issues than other students because of the psychological barriers they face. Using Pearlin's theory of psychological distress and Selye's GAS as the foundation, this study explored the extent to which the difference between the perceived time needed and actual time spent in both sports and academic commitment predict psychological distress in first-year …

Evaluating The Effects Of Counterterrorism Strategies On Insurgency In Nigeria, Bowie Sonnie Bowei

Walden Dissertations and Doctoral Studies

With the evolving problems of terrorism in Nigeria and the formation of numerous new terrorist groups, insurgency in Nigeria has escalated, making it one of the most terrorized countries in sub-Saharan Africa. This study looked critically at the effects of the strategies applied in the attempt to fight terrorism and how these strategies have affected insurgency in Nigeria. The background of the study gives an insight on the evolution of terrorist groups in Nigeria, their mode of operation, effects on citizens and the Nigerian economy, as well as the operations of counterterrorist agencies. The qualitative research method was used for …

Multicase Historic Studies Of Innovative Work Behavior Among Intellectually Gifted Adults, Karen Denise Gaskins

Walden Dissertations and Doctoral Studies

ABSTRACT

This qualitative research study was conducted to examine whether investing in innovation and gifted intelligence would improve America's economic well-being. The investment issue became a problem because educational researchers researched innovation as creativity rather than as productive behavior. Moreover, in the literature, adult giftedness was perceived as negative development rather than as alternate normative behavior. The purpose of this research study was to generate new knowledge about innovation and adult giftedness. WICS (wisdom, intelligence, creativity, synthesized) theory of intelligence provided the theoretical framework because intelligence is a measure of human productivity potential. The neuropsychological conceptual framework facilitated a cognitive …