Business | Open Access Articles | Digital Commons Network™

Community As Context For The Work-Family Interface, Patricia Voydanoff

Organization Management Journal

No abstract provided.

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Gender: Work-Family Ideologies And Roles, Teresa J. Rothausen-Vange

Organization Management Journal

No abstract provided.

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Practioner- Heal Thyself! Challenges In Enabling Organizational Health, Kathyrn Goldman-Schyuler

Organization Management Journal

In order to elucidate my approach to organizational health, I explore the inter-relationship between organizational health and the consultant’s state of being in the context of writings that have influenced the development of my work as an organizational change consultant over the past 20 years: the behavioral sciences and less traditional sources, such as studies with Moshe Feldenkrais, the writings of GI Gurdjieff and the Fourteenth Dalai Lama, Tenzin Gyatso, and recent research on the impact of meditation on leaders. This is placed in the context of Frost’s (1999, 2001) research on “toxic handlers”.

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Boundary/Border Theory And Work-Family Integration, Stephen Desrochers, Leisa D. Sargent

Organization Management Journal

No abstract provided.

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The Psychological Contract And Work-Family, Janet Smithson, Suzan Lewis

Organization Management Journal

No abstract provided.

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From The Editor-In-Chief, Jeanie M. Forray

Organization Management Journal

No abstract provided.

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Julia's Dilemna, Andra Gumbus, Jill Woodilla

Organization Management Journal

Julia, a professional woman in her mid-thirties, has had relapsing-remitting multiple sclerosis as a part of her life for the last five years. Now she must decide whether to disclose her hidden illness at work. Julia disclosed her illness to her manager in a prior employment, when her MS was first diagnosed, and experienced a supportive response. But she was always mindful that her performance would likely be carefully scrutinized since she was in a job that required strict deadlines. Julia made a career change about a year ago, and did not tell anyone in her new organization that she …

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Editors' Introduction, Theo Perdis, David Tranfield

Organization Management Journal

No abstract provided.

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Editors' Introduction, Mary Mallon, Randy Sleeth

Organization Management Journal

No abstract provided.

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A Comparative Study Of Selected Measures Of Performance Of Organizations Before And After Obtaining Iso 9000 Certification As Compared To The S&P 500 Index, Gregory K. Arbuckle

All-Inclusive List of Electronic Theses and Dissertations

"One of the most significant changes in international business is the recent movement toward quality awareness. Although still embryonic, acceptance of the importance of quality and reliability is being recognized as a critical factor for the sale of many products and services in business operations and in performance worldwide" (Joubert, 1998, ,i 1 ). Over time, there have been many management systems developed to improve quality such as TQM, Malcolm Baldrige and Six Sigma; two of the largest and/or newest being ISO 9000 and QS 9000. The literature is unclear as to which systems actually work and which do not. …

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Implications Of Biblical Principles Of Rhythm And Rest For Individual And Organizational Practices, Margaret Diddams, Lisa Surdyk, Denise Daniels, Jeff B. Van Duzer

SPU Works

The information technology economy with its endless 24/7 workdays has eroded the normative cycle of work and rest, and as a result, many Americans are experiencing a profound and increasing sense of time pressure. By integrating biblical passages relating to Sabbath observance with psychological and organizational empirical literature, Diddams et al seek describe the principles of rest, reflection, and relationships underlying biblical notions of rhythm; identify their associated influence on psychological wellness; and discuss how organizations can embrace a rhythmic, Sabbath culture.

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The Seven-Day Weekend: Changing The Way Work Works, By Ricardo Semler (Book Review), Peter A. Maresco

WCBT Faculty Publications

According to Semler: We have to find a better way for work to work.

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The Effects Of Customer Personality Traits On The Display Of Positive Emotions, Hwee Hoon Tan, Maw Der Foo, Min Hui Kwek

Research Collection Lee Kong Chian School Of Business

Evidence is presented that customers shape their own service experiences through their traits and through the display of positive emotions by service providers. It is proposed that customer personality traits play a role in service experience, since customer scan affect service delivery process and outcomes. It is theorized that both the service provider and the customer affect each service interaction. It is asserted that brief encounters can affect outcomes meaningful to service organizations. The relationship for both customer traits that promote the display of positive emotions and those that inhibit these displays are explored. The trait of agreeableness in customers …

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Stereotype Reactance At The Bargaining Table: The Effect Of Stereotype Activation And Power On Claiming And Creating Value, Laura J. Kray, Jochen Reb, Adam D. Galinsky, Leigh Thompson

Research Collection Lee Kong Chian School Of Business

Two experiments explored the hypothesis that the impact of activating gender stereotypes on negotiated agreements in mixed-gender negotiations depends on the manner in which the stereo-type is activated (explicitly vs. implicitly) and the content of the stereotype (linking negotiation performance to stereotypically male vs. stereotypically female traits). Specifically, two experiments investigated the generality and limits of stereotype reactance. The results of Experiment 1 suggest that negotiated outcomes become more one-sided in favor of the high power negotiator when masculine traits are explicitly linked to negotiator effectiveness. In contrast, the results of Experiment 2 suggest that negotiated outcomes are more integrative …

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Revised Estimates Of Dimension And Exercise Variance Components In Assessment Center Postexercise Dimension Ratings, Charles E. Lance, Tracy A. Lambert, Amanda G. Gewin, Filip Lievens, James M. Conway

Research Collection Lee Kong Chian School Of Business

The authors reanalyzed assessment center (AC) multitrait-multimethod (MTMM) matrices containing correlations among postexercise dimension ratings (PEDRs) reported by F. Lievens and J. M. Conway (2001). Unlike F. Lievens and J. M. Conway, who used a correlated dimension-correlated uniqueness model, we used a different set of confirmatory-factor-analysis-based models (1-dimension-correlated Exercise and 1-dimension-correlated uniqueness models) to estimate dimension and exercise variance components in AC PEDRs. Results of reanalyses suggest that, consistent with previous narrative reviews, exercise variance components dominate over dimension variance components after all. Implications for AC construct validity and possible redirections of research on the validity of ACs are discussed.

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Group Performance In Military Scenarios Under Deceptive Conditions, Michael C. Hass

Theses and Dissertations

The goal of this research was to investigate how changes in modality (communication type) and external conditioning (warnings of player deception) relate to perceptions of deception and task difficulty and in turn how these perceptions relate to the final group game scores in a cooperative effort with conflicting goals. One hundred and eight participants were grouped into teams of three, given similar instructions but different goals, and asked to play a cooperative game called StrikeCOM that mimics the intelligence gathering needed to develop an air tasking order and subsequent air strike on three military targets. The analysis of the post-game …

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Military Deployments As A Respite From Burnout: An Analysis Of Gender And Family, Trevor T. Sthultz

Theses and Dissertations

To explore to possible respite effects of deployments, active duty Air Force acquisition support personnel who were either scheduled to deploy (n=74), or recently returned from deployment (n=34) were surveyed. Analysis of variance compared the pre-deployment male's and female's perceived levels of burnout, emotional exhaustion, role ambiguity, role conflict, self-efficacy, organizational commitment, contingent rewards, operating conditions, co-worker satisfaction, and overall job satisfaction. The same analysis was conducted dividing the pre- and post-deployment groups by whether or not they had children. Several of the findings were as hypothesized. Specifically, post-deployment females reported lower scores for emotional exhaustion, role ambiguity, organizational commitment, …

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Entrepreneurial Mindset In Department Of Defense (Dod) Organizations: Antecedents And Outcomes, Christopher C. Wood

Theses and Dissertations

Department of Defense (DoD) and Air Force senior leaders have called for transforming the way the military conducts business. One way to achieve this transformation is by promoting a more entrepreneurial approach. The purpose of this study was to determine to what extent an entrepreneurial mindset exists in DoD organizations and to identify key antecedents and outcomes associated with this mindset. The study participants were seven Air Force organizations, most of which were located on Air Force Bases in the United States. An electronic survey was used to gather data from members of these innovative DoD organizations. Descriptive statistics and …

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Some Key Questions About Stakeholder Theory, Robert A. Phillips

Management Faculty Publications

As businesses emerge as some of the most powerful institutions in the world, business ethics have never been more important, and given very recent history, more open to question. Corporations are relative newcomers to power, and for evidence of this we can look to Europe, where the oldest, largest, most elaborate buildings are the churches and cathedrals. For thousands of years, the church and its leaders were arguably the most powerful institution, but as the liberal notions of the Enlightenment supplanted church orthodoxy, the state supplanted religion as the more powerful institution. But at the dawn of the third millennium, …

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Developing Team Cohesion: A Quasi-Field Experiment, John F. Costello

Theses and Dissertations

Within military organizations, research findings have lent support to the positive influence cohesion has on group performance in combat and non-combat areas, Beyond performance, research findings show that cohesion influences the job satisfaction, and health of military members, particularly under highly stressful conditions, such as those encountered in combat or extended deployments. The purpose of this research effort is to further analyze the strategies that should be used to develop cohesiveness among Air Force members. This was done by testing the extent to which cohesion changed when familiarization and challenging situations were coupled in a technical training course geared towards …

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Designing A Strategy To Effectively Communicate The Balanced Scorecard, Andra Gumbus, Bridget Lyons, Tom Wilson

WCBT Faculty Publications

As increasing numbers of organizations adopt the balanced scorecard (BSC) to align strategy with operations and measure progress toward meeting strategic goals, the importance of successful communication of the scorecard throughout the organization has become apparent. Successful implementation and effective use of the BSC occurs when organizational stakeholders recognize its role, use, and benefits. In the March/April 2003 issue of Cost Management, we detailed how Bridgeport Hospital, a member of Yale New Haven Health System (YNHHS), adopted the BSC and used the scorecard to align capital investment decisions with strategy.1 In this article, we will profile how the hospital designed …

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Strategy Viewed From A Management Fashion Perspective, Timothy Adrian Robert Clark

Research Collection Lee Kong Chian School Of Business

This article argues for the greater inclusion of external agents within strategy research. Drawing on the emergent management fashion literature, it conceives of these as a group of actors operating within a management fashion‐setting arena. The outputs of this community dominate conceptions of what are deemed legitimate strategic actions. They thus have a critical, if presently neglected, impact on the nature strategy. The roles of the members of the management fashion‐setting community are described and three promising areas of research outlined.

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The Fashion Of Management Fashion: A Surge Too Far?, Timothy Adrian Robert Clark

Research Collection Lee Kong Chian School Of Business

In recent years there has been growing interest in the notion that management ideas and techniques are subject to swings in fashion in the same way that aesthetic aspects of life such as clothing styles, hair length, music tastes, furniture design, paint colours, and so forth are characterized by surges of popularity and then decline. Adopting a predominantly neo-institutional perspective, researchers have conceived of management fashions as techniques that fail to become firmly entrenched and institutionalized since organizations are attracted to them for a period and then abandon them in favour of apparently newer and more promising ones. Drawing on …

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"I Think They Discriminated Against Me": Using Prototype Theory And Organizational Justice Theory For Understanding Perceived Discrimination In Selection And Promotion Situations, Michael M. Harris, Filip Lievens, Greet Van Hoye

Research Collection Lee Kong Chian School Of Business

Research in industrial/organizational (I/O) psychology has generally focused on objective measures of employment discrimination and has virtually neglected individuals' subjective perceptions as to whether a selection or promotion process is discriminatory or not. This paper presents two theoretical models as organizing frameworks to explain candidates' likelihood of perceiving that discrimination has occurred in a certain selection or Promotion situation. The prototype model stresses the importance of the prototypical victim-perpetrator combination, the perceived intention of the decision-maker, and the perceived harm caused as possible antecedents of perceived employment discrimination. In the organizational justice model, procedural, informational, interpersonal, and distributive fairness play …

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An Empirical Investigation Of Interviewer-Related Factors That Discourage The Use Of High Structure Interviews, Filip Lievens, Anneleen De Paepe

Research Collection Lee Kong Chian School Of Business

High structure interviews appear to be less frequently used in personnel management practice than might be expected given their good reliability and validity. Although several authors have speculated on the factors of resistance to high structure interviews, empirical research is very scarce. Two studies are conducted among experienced human resources representatives who frequently conduct employment interviews. The first study provides a fine-grained description of the degree of structure used in interviews, showing that in most interviews constraints are placed only on the topical areas to be covered and that scoring is done only on multiple criteria. The second study tests …

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Management Fashion As Image-Spectacle: The Production Of Best-Selling Management Books, Timothy Adrian Robert Clark, David Greatbatch

Research Collection Lee Kong Chian School Of Business

Drawing on the work of Guy Debord's Society of the Spectacle and Daniel Boorstin's The Image, this article argues that aesthetic and management fashions are not separate forms, as both represent the preeminence of the image spectacle. Central to this is the increasing emergence of pseudoevents and synthetic products. Using empirical findings from a study of the production of six best-selling management books, it shows that they are manufactured coproductions that result from an intricate editorial process in which the original ideas are moulded in order for them to have a positive impact on the intended audience. Central to this …

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Removing The Shadow Of Suspicion: The Effects Of Apology Versus Denial For Repairing Competence- Versus Integrity-Based Trust Violations, Peter H. Kim, Donald L. Ferrin, Cecily D. Cooper, Kurt T. Dirks

Research Collection Lee Kong Chian School Of Business

Two studies were conducted to examine the implications of an apology versus a denial for repairing trust after an alleged violation. Results reveal that trust was repaired more successfully when mistrusted parties (a) apologized for violations concerning matters of competence but denied culpability for violations concerning matters of integrity, and (b) had apologized for violations when there was subsequent evidence of guilt but had denied culpability for violations when there was subsequent evidence of innocence. Supplementary analyses also revealed that the interactive effects of violation type and violation response on participants' trusting intentions were mediated by their trusting beliefs. Combined, …

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Looks Aren't Everything: Aren't Managers Concerned With Actually Being Fair, Terri A. Scandura Phd, Cecily D. Cooper

Management Faculty Articles and Papers

The justice literature has unequivocally noted how important it is employees feel they are treated fairly. Accordingly, managers often find themselves in predicaments of injustice which they must resolve. Research on social accounts describes strategies managers can use to make themselves “seem fair,” thus, alleviating their predicament. But in taking an impression management perspective of justice, this literature fails to acknowledge that many managers actually want to “be fair.” Based on the latter assumption, we propose an alternative framework for understanding how managers will address justice-related predicaments.

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Validity Of Scandura And Ragins' (1993) Multidimensional Mentoring Measure: An Evaluation And Refinement, Stephanie L. Castro, Terri A. Scandura Phd, Ethlyn A. Williams

Management Faculty Articles and Papers

The establishment of a mentoring relationship can be important to an individual‘s career for multiple reasons. However, in order to study this construct, we must be able to accurately measure it. In this paper, three separate studies were conducted to examine and refine Scandura and Ragins‘ (1993) multidimensional mentoring measure. In Study 1, an empirical assessment of the content validity of the measure was conducted. The convergent and discriminant validity, reliability, and item-total correlations were then examined in Study 2, and the measure was reduced to nine items. The convergent and discriminant validity, reliability, and item-total correlations of this reduced …

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Organizational Cultures Of Libraries As A Strategic Resource, Michelle L. Kaarst-Brown, Scott Nicholson, Gisela M. Von Dran, Jeffrey M. Stanton

School of Information Studies - Faculty Scholarship

Theorists have suggested that organizational culture is a strategic resource that has value in ensuring the continuing existence and success of organizations (Michalisin, Smith, & Kline, 1997; Barney, 1986, 1991; Hult, Ketchen, & Nichols, 2002; Gordon, 1985). This assertion is supported by various studies that have linked organizational culture to broad strategic outcomes such as an organization’s ability to manage knowledge (Davenport, Long, & Beers, 1998; Storck & Hill, 2000), innovation capability (Hauser, 1998), and strategic management of information technology (Kaarst-Brown & Robey, 1999; Reich & Benbasat, 2000; Schein, 1985). Based on this research, we suggest that there are characteristics …

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Full-Text Articles in Business

Community As Context For The Work-Family Interface, Patricia Voydanoff

Organization Management Journal

Gender: Work-Family Ideologies And Roles, Teresa J. Rothausen-Vange

Organization Management Journal

Practioner- Heal Thyself! Challenges In Enabling Organizational Health, Kathyrn Goldman-Schyuler

Organization Management Journal

Boundary/Border Theory And Work-Family Integration, Stephen Desrochers, Leisa D. Sargent

Organization Management Journal

The Psychological Contract And Work-Family, Janet Smithson, Suzan Lewis

Organization Management Journal

From The Editor-In-Chief, Jeanie M. Forray

Organization Management Journal

Julia's Dilemna, Andra Gumbus, Jill Woodilla

Organization Management Journal

Editors' Introduction, Theo Perdis, David Tranfield

Organization Management Journal

Editors' Introduction, Mary Mallon, Randy Sleeth

Organization Management Journal

A Comparative Study Of Selected Measures Of Performance Of Organizations Before And After Obtaining Iso 9000 Certification As Compared To The S&P 500 Index, Gregory K. Arbuckle

All-Inclusive List of Electronic Theses and Dissertations

Implications Of Biblical Principles Of Rhythm And Rest For Individual And Organizational Practices, Margaret Diddams, Lisa Surdyk, Denise Daniels, Jeff B. Van Duzer

SPU Works

The Seven-Day Weekend: Changing The Way Work Works, By Ricardo Semler (Book Review), Peter A. Maresco

WCBT Faculty Publications

The Effects Of Customer Personality Traits On The Display Of Positive Emotions, Hwee Hoon Tan, Maw Der Foo, Min Hui Kwek

Research Collection Lee Kong Chian School Of Business

Stereotype Reactance At The Bargaining Table: The Effect Of Stereotype Activation And Power On Claiming And Creating Value, Laura J. Kray, Jochen Reb, Adam D. Galinsky, Leigh Thompson

Research Collection Lee Kong Chian School Of Business

Revised Estimates Of Dimension And Exercise Variance Components In Assessment Center Postexercise Dimension Ratings, Charles E. Lance, Tracy A. Lambert, Amanda G. Gewin, Filip Lievens, James M. Conway

Research Collection Lee Kong Chian School Of Business

Group Performance In Military Scenarios Under Deceptive Conditions, Michael C. Hass

Theses and Dissertations

Military Deployments As A Respite From Burnout: An Analysis Of Gender And Family, Trevor T. Sthultz

Theses and Dissertations

Entrepreneurial Mindset In Department Of Defense (Dod) Organizations: Antecedents And Outcomes, Christopher C. Wood

Theses and Dissertations

Some Key Questions About Stakeholder Theory, Robert A. Phillips

Management Faculty Publications

Developing Team Cohesion: A Quasi-Field Experiment, John F. Costello

Theses and Dissertations

Designing A Strategy To Effectively Communicate The Balanced Scorecard, Andra Gumbus, Bridget Lyons, Tom Wilson

WCBT Faculty Publications

Strategy Viewed From A Management Fashion Perspective, Timothy Adrian Robert Clark

Research Collection Lee Kong Chian School Of Business

The Fashion Of Management Fashion: A Surge Too Far?, Timothy Adrian Robert Clark

Research Collection Lee Kong Chian School Of Business

"I Think They Discriminated Against Me": Using Prototype Theory And Organizational Justice Theory For Understanding Perceived Discrimination In Selection And Promotion Situations, Michael M. Harris, Filip Lievens, Greet Van Hoye

Research Collection Lee Kong Chian School Of Business

An Empirical Investigation Of Interviewer-Related Factors That Discourage The Use Of High Structure Interviews, Filip Lievens, Anneleen De Paepe

Research Collection Lee Kong Chian School Of Business

Management Fashion As Image-Spectacle: The Production Of Best-Selling Management Books, Timothy Adrian Robert Clark, David Greatbatch

Research Collection Lee Kong Chian School Of Business

Removing The Shadow Of Suspicion: The Effects Of Apology Versus Denial For Repairing Competence- Versus Integrity-Based Trust Violations, Peter H. Kim, Donald L. Ferrin, Cecily D. Cooper, Kurt T. Dirks

Research Collection Lee Kong Chian School Of Business

Looks Aren't Everything: Aren't Managers Concerned With Actually Being Fair, Terri A. Scandura Phd, Cecily D. Cooper

Management Faculty Articles and Papers

Validity Of Scandura And Ragins' (1993) Multidimensional Mentoring Measure: An Evaluation And Refinement, Stephanie L. Castro, Terri A. Scandura Phd, Ethlyn A. Williams

Management Faculty Articles and Papers

Organizational Cultures Of Libraries As A Strategic Resource, Michelle L. Kaarst-Brown, Scott Nicholson, Gisela M. Von Dran, Jeffrey M. Stanton

School of Information Studies - Faculty Scholarship