Business Commons^™

The Data-Information-Knowledge-Wisdom Hierarchy And Its Antithesis, Jay H. Bernstein

Publications and Research

The now taken-for-granted notion that data lead to information, which leads to knowledge, which in turnleads to wisdom was first specified in detail by R. L. Ackoff in 1988. The Data-Information-Knowledge-Wisdom hierarchy is based on filtration, reduction, and transformation. Besides being causal and hierarchical,the scheme is pyramidal, in that data are plentiful while wisdom is almost nonexistent. Ackoff’s formulalinking these terms together this way permits us to ask what the opposite of knowledge is and whether analogous principles of hierarchy, process, and pyramiding apply to it. The inversion of the Data-Information-Knowledge-Wisdom hierarchy produces a series of opposing terms (including misinformation,error, …

Re(Dis)Covering Organizational Forming: The Case Of Ireland’S Industrial Development Authority, Paul Donnelly

Conference papers

Organizational form, as an issue, has been the focus of attention since Weber’s formulation of the ideal-type bureaucracy. For organizational scholars, the very concept of form is at the heart of organization studies, such that “[w]here new organizational forms come from is one of the central questions of organizational theory” (Rao, 1998: 912). The Weberian “ideal type,” with its focus on the ontological possibility of identifying form, represents the inaugural moment in organization theory. Since that moment, and based on the need to say what is “organization” as the condition for having “organization theory,” it is a requirement of organization …

Does Student Leadership Participation Enhance The Development Of Emotional Intelligence, Michelle Breanne Curro

Master's Theses

Emotional Intelligence is believed to explain how emotions may be used, monitored, and measured to predict workplace success and failure, the suggestion that if individuals can balance the emotions within themselves and others, they can use their skills to better their organization. This study explored the development of Emotional Intelligence in the ASI Student Manager Team in comparison to Student Government members at California Polytechnic State University, San Luis Obispo (Cal Poly) during the fall 2008 quarter. The Bar-On Emotional Quotient Inventory (EQ-i) was used to assess student leaders’ Emotional Intelligence (EI) development (N = 27). A two sample t-test …

Ethics, Evidence And International Debt, Julie A. Nelson

Economics Faculty Publication Series

The assumption that contracts are largely impersonal, rational, voluntary agreements drawn up between self-interested individual agents is a convenient fiction, necessary for analysis using conventional economic methods. Papers prepared for a recent conference on ethics and international debt were shaped by just such an assumption. The adequacy of this approach is, however, challenged by evidence about who is affected by international debt, how contracts are actually made and followed, the behavior of actors in financial markets, and the motivations of scholars themselves. This essay uses insights from feminist and relational scholarship from several disciplines to analyze the reasons for this …

The Two Faces Of Control: Network Closure And Individual Performance Among Knowledge Workers, Martin Gargiulo, Gokhan Ertug, Charles Galunic

Research Collection Lee Kong Chian School Of Business

This paper argues that the effect of dense social ties, or network closure, on a knowledge worker's performance depends on the predominant role this worker plays with his or her exchange partners in the relationships affected by that closure. Using data on informal exchanges among investment bankers in the equities division of a large financial services firm operating in Europe, Asia-Pacific, Africa, and the Americas in 2001, we find that network closure in relationships in which the banker acts as an acquirer of information increases his or her performance, whereas closure in relationships in which the banker acts as a …

When The Negotiator Sees Red, Jayanth Narayanan, Jochen Reb, Jianwen Chen, Xue Zheng

Research Collection Lee Kong Chian School Of Business

The negotiations literature abounds with studies about how cognitive heuristics affect negotiation outcomes. However, the role of colors in negotiations remains unexplored. The color red is associated with male dominance and leads to superior outcomes in sporting contests (Hill and Barton, 2005a). In this study, we examined the effect of wearing the color red on outcomes in distributive negotiations. Our findings revealed that when male negotiators wore red clothing, they gained a distributive advantage over their counterpart wearing white.

Managing Joint Ventures, Paul W. Beamish, Nathaniel C. Lupton

Faculty Publications

Joint ventures aid firms in accessing new markets, knowledge, capabilities, and other resources. Yet they can be challenging to manage, largely because they are owned by two or more parent companies. These companies may have competing or incongruent goals, differences in management style, and in the case of international business, additional complexities associated with differing government policies and business practices. We examine research on joint venture (JV) performance in order to identify prominent academic discussions established over the last 25 years. From this research, we draw implications from past research and areas for future research on successfully managing JVs, taking …

The Irresistible Rise Of The Net Generation, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

No abstract provided.

Finances, Social Capital, And College Organizational Membership, Jalandra Michelle Penick

Masters Theses & Specialist Projects

There were three focal objectives of this research. The research aimed to determine whether an association exists between perception of financial strain and involvement in campus clubs and organizations, actual finances, and involvement in clubs and organizations, and the levels of social capital generated by involvement in campus clubs and organizations. Results indicate that the perception of financial strain has no significant effect on involvement in campus clubs and activities. The analysis also reveals that actual finances have an insignificant relationship with involvement in campus clubs and organizations. There were significant relationships revealed when social capital was measured. The research …

An Analysis Of The Female Experience In The School Superintendency: Understanding Female Motivations For Assuming And Exiting The Superintendency With Relevant Applications For Mentoring Programs, Laura Allport Hammack

All-Inclusive List of Electronic Theses and Dissertations

There were three primary purposes of this study. First, the study sought to increase the knowledge base of motivations that females hold for assuming the school superintendency while simultaneously comparing and contrasting results with male counterparts. Second, the study analyzed the degree to which motivations for assuming the superintendency were realized once the female assumes the position. The third purpose of the study was to analyze the degree to which female superintendents have profited from a role model, or mentor, to help them find their way through the unexpected anxieties while assuming the profession. 111 Of the 222 respondents, 32 …

Introduction: Can We Bridge The Rigour-Relevance Gap?, Robin Fincham, Timothy Adrian Robert Clark

Research Collection Lee Kong Chian School Of Business

The following series of articles emanate from a session held at the first Journal of Management Studies Conference on the theme of ‘Beyond knowledge management: advancing the organizational knowledge research agenda’. The conference was concerned to advance academic understanding of this broad topic and in addition to reflect on the role of management scholars as creators, commodifiers and disseminators of management and organizational knowledge. The latter theme arose from debates in relation to the apparent marginality of business school academics in the production of management knowledge (Barley et al., 1988; Gibson and Tesone, 2001; Spell, 2001) and their consequent (in)ability …

An Actor-Focused Model Of Justice Rule Adherence And Violation: The Role Of Managerial Motives And Discretion., Brent A. Scott, Jason A. Colquitt, E. Layne Paddock

Research Collection Lee Kong Chian School Of Business

Research on organizational justice has focused primarily on the receivers of just and unjust treatment. Little is known about why managers adhere to or violate rules of justice in the first place. The authors introduce a model for understanding justice rule adherence and violation. They identify both cognitive motives and affective motives that explain why managers adhere to and violate justice rules. They also draw distinctions among the justice rules by specifying which rules offer managers more or less discretion in their execution. They then describe how motives and discretion interact to influence justice-relevant actions. Finally, the authors incorporate managers' …

Decentralizing Police Detectives: Increasing Efficiency Of Property Crime Investigations, Jon M. Zeh

UNLV Theses, Dissertations, Professional Papers, and Capstones

Beginning in November, 2007, the Las Vegas Metropolitan Police Department implemented organizational changes to the Financial/Property Crimes Bureau by decentralizing all property crime detectives. Although no previous research was found on the decentralization of police detectives specifically, there is existing research on similar concepts that suggest at least two benefits of decentralizing police detectives: improved communication with patrol officers and increased efficiency of investigations. With these benefits in mind, the current study examines the following hypotheses: hypothesis 1: decentralizing property crime detectives will lead to improved quality of communication between property crime detectives and patrol officers; hypothesis 2: decentralizing property …

Establishing And Maintaining Organizational Trust In The 21st Century, Matthew L. Hunt, Tracy M. Lara, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

Recent corporate and academic scandals have led to decreasing levels of trust and confidence in many organizations. Whether the organization is a college or university, a government agency, a private company or a public corporation, the establishment and maintenance of trust is essential to both short-term success and long-term efficacy. This article deals with how managers and leaders can work to establish trust in their organizations via such strategies as fostering behavioural consistency, behavioural integrity, sharing of control, effective communication and demonstration of concern for employees. Also included are strategies of maintaining and enhancing trust, how the level of trust …

Regional Emergency Response Teams: Case Studies In Hampton Roads, Virginia, Thomas E. Poulin

School of Public Service Theses & Dissertations

The majority of local governments lack sufficient resources to respond effectively in an independent manner to a disaster or large-scale emergency. To achieve success, they must work closely with other organizations. The research problem is that regional emergency response relationships are not well understood, which could lead to ineffective or inefficient practices. The research purpose was to describe and analyze regional emergency response in Hampton Roads, Virginia. The research methodology involved a qualitative approach, utilizing interviews and archival research. Organizational leaders of the Hampton Roads Marine Incident Response Team and the Southside Tidewater Regional Hazardous Materials Response Team were interviewed …

The Relationships Among Gender, Work Experience, And Leadership Experience In Transformational Leadership, Jennifer Y. Mak, Chong W. Kim

Management Faculty Research

Transformational leadership is an organizational leadership theory centered around "the ability to inspire and motivate followers to achieve results greater than originally planned and for internal reward" The investigation into transformational leadership began in the mid-1980s with a number of influential publications by Bass (1985), Bennis and Nanus (1985), Kouzes and Posner (1987) and Tichy and Devanna (1986). In the 1980s, the study of transformational leadership was focused on case-based research (Conger, 1999). By late 1990s, a substantial body of empirical investigations on transformational leadership had been conducted.

Guanxi Vs Networking: Distinctive Configurations Of Affect And Cognition Based Trust In The Networks Of Chinese Vs American Managers, Roy Chua, Michael W. Morris, Paul Ingram

Research Collection Lee Kong Chian School Of Business

This research investigates hypotheses about differences between Chinese and American managers in the configuration of trusting relationships within their professional networks. Consistent with hypotheses about Chinese familial collectivism, an egocentric network survey found that affect- and cognitionbased trust were more intertwined for Chinese than for American managers. In addition, the effect of economic exchange on affect-based trust was more positive for Chinese than for Americans, whereas the effect of friendship was more positive for Americans than for Chinese. Finally, the extent to which a given relationship was highly embedded in ties to third parties increased cognition-based trust for Chinese but …

Measurement Equivalence Of Paper-And-Pencil And Internet Organisational Surveys: A Large Scale Examination In 16 Countries, Alain De Beuckelaer, Filip Lievens

Research Collection Lee Kong Chian School Of Business

In multinational surveys, mixed-mode administration modes (e.g. combining Internet and paper-and-pencil administration) are increasingly used. To date, no studies have investigated whether measurement equivalence exists between Internet data collection and data collection using the conventional paper-and-pencil method in organisational surveys which include a large number of countries. This paper examined the measurement equivalence of a truly global organisational survey across Internet and paper-and-pencil survey administrations. Data from an organisational survey in 16 countries (N = 52,461) across the globe were used to assess the measurement equivalence of an organisational climate measure within each country in which the survey was administered. …

Guanxi Versus Networking: Distinctive Configurations Of Affect- And Cognition-Based Trust In The Networks Of Chinese And American Managers, Roy Y. J. Chua, Michael W. Morris, Paul Ingram

Research Collection Lee Kong Chian School Of Business

This research investigates hypotheses about differences between Chinese and American managers in the configuration of trusting relationships within their professional networks. Consistent with hypotheses about Chinese familial collectivism, an egocentric network survey found that affect- and cognition-based trust were more intertwined for Chinese than for American managers. In addition, the effect of economic exchange on affect-based trust was more positive for Chinese than for Americans, whereas the effect of friendship was more positive for Americans than for Chinese. Finally, the extent to which a given relationship was highly embedded in ties to third parties increased cognition-based trust for Chinese but …

Retention And Job Satisfaction Among Local Law Enforcement, Lisa N. Parron

Sociology & Criminal Justice Theses & Dissertations

This thesis is an exploratory study which examines the retention of police officers in the Norfolk Police Department. Focus group interviews with nine police officers provided the data for this study. Participants described aspects of their job that they enjoy and aspects of their job that could be improved. Themes identified include working conditions, supervisor relationships, interpersonal relationships, pay, responsibility, achievement and recognition, and appeal of the job.

This research was aimed at revealing what officers like and dislike about their job in order to reduce voluntary turnover and increase retention.

The findings from this study indicate that job satisfaction …

Operational Knowledge Transfer In Municipal Utility Organizations, G. Christian Guvemator Iv

Engineering Management & Systems Engineering Theses & Dissertations

Municipal water and wastewater utility systems experience several challenges related to maintaining an experienced operations workforce. One of these issues is the loss of operational knowledge as the current experienced workforce reaches the age of retirement. The future success of system operability depends upon a process that transfers the knowledge of the experienced employee into the organization before he or she retires. Recent investigations highlight the importance of, and the methods for, knowledge transfer; however, current literature does not include significant information on the municipal utility industry. The objective of this investigation is to identify how operational knowledge is being …

An Investigation Of Knowledge Transfer And Retention In A Government Procurement Office, Garland T. Mobley

Theses and Dissertations

There is no measure for the loss of corporate memory. Organizations build a reservoir of knowledge in its employees, and this knowledge becomes a critical ingredient in an organization’s ability to carry out its mission. Knowledgeable people are extremely valuable and once they leave, their organizationally-applied knowledge leaves with them. This study introduces specific knowledge attributes that significantly impact effective tacit and explicit knowledge transfer and retention. Under this construct the proposed investigation explores a government program office to see if replacing experienced government employees with outsourced personnel impacts corporate knowledge retention. The study concludes that a loss of corporate …

The Effect Of Values On System Development Project Outcomes, Daniel B. Ward

Theses and Dissertations

In order to understand why organizations make certain decisions and target certain outcomes, it is useful to understand their priorities and preferences, commonly referred to as “values.” This research explores the relationship between the technical values held by system development teams and the operational effectiveness of the systems those teams produce. Specifically, it examines the impact of a value set called FIST (Fast, Inexpensive, Simple, Tiny) on DoD and NASA system development projects, and investigates the correlation between the FIST values and operational outcomes. The findings show that the FIST value set enhances project stability, increases the project leader’s control …

The Hybrid Counterinsurgency Strategy: System Dynamics Employed To Develop A Behavioral Model Of Joint Strategy, Ferdinand Maldonado

Theses and Dissertations

Since the recent focus on the Global War on Terror, both military and civilian theorists have begun to “relearn” the intricacies of counterinsurgency warfare. We face difficult challenges when confronting non-state actors that tend to attack in the time between conventional battles and the establishment of stable governments. This research compares and contrasts current counterinsurgency strategies (Hearts and Minds and Cost Benefit Theory) by applying System Dynamics to provide insight into the influences and emergent behavior patterns of counterinsurgency systems. The information gained from the development of the models and from their simulation behaviors is used to construct a System …

Task-Technology Fit Assessment Of An Expertise Transfer System, Daphne R. Mcgill

Theses and Dissertations

Organizations today are using information technology to capture knowledge from experts and disseminate this knowledge to decision makers. Having the right information to the right person at the right time facilitates more effective and efficient decisions. This study uses Goodhue’s (1998) Task-Technology Fit (TTF) theoretical model to evaluate an Expertise Transfer Forum (ETF) developed by the Oklahoma State University for the Defense Ammunition Center’s quality assurance personnel. The preliminary findings suggest a good fit between the ETF and problem-solving tasks assigned to students in the DAC classroom environment. The participants also offered the following observations: • The ETF was more …

From Organizational Design And Change To Experiential Exercises And Emotional Intelligence, William P. Ferris

Organization Management Journal

No abstract provided.

Introduction To Linking Theory & Practice Section, Alvin Hwang

Organization Management Journal

No abstract provided.

Experiential Learning Association Special Issue: Best Experiential Exercises From The Eastern Academy Of Management, 2008, Donald E. Gibson

Organization Management Journal

No abstract provided.

Introduction To The Teaching & Learning Section, Steve Meisel

Organization Management Journal

No abstract provided.

Reinventing The Future: Adding Design Science To The Repertoire Of Organization And Management Studies, Joan Ernest Van Aken, Georges Romme

Organization Management Journal

Mainstream research on organization and management is largely modeled after the natural sciences and the humanities. It aims at understanding social systems and, as such, has produced a vast knowledge base. However, this knowledge base has been criticized as fragmented and lacking relevance for practice. Two recent developments have produced the possibility of reinventing the future of organization and management studies: the increasing interest in design science research and in evidence-based management. First, we discuss how the actor perspective and solution-orientation of design science research can lead to more relevant research output. Second, we explore how the use of this …