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Full-Text Articles in Business

Shades Of Gray: Applying Professional Codes Of Ethics To Workplace Dilemmas, Valerie Christian, Andra Gumbus Sep 2009

Shades Of Gray: Applying Professional Codes Of Ethics To Workplace Dilemmas, Valerie Christian, Andra Gumbus

Organization Management Journal

This paper offers five real-life case studies for exploring ethics in the management classroom. They come from the fields of international business/ strategy, human resources management, accounting, finance, and marketing. To spark critical thinking and provide additional information, students are presented with reflection questions and professional codes of practice that relate to the issues and actions described in each case. After the major piece of experiential learning activity has been completed, students are exposed to viewpoints from experts in the field, specifically how those experts would have handled the case situation themselves. Referenced ethical codes of practice are taken from …

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The Indian Mystique, Nirmalya Kumar Sep 2009

The Indian Mystique, Nirmalya Kumar

Research Collection Lee Kong Chian School Of Business

The rise of global business means that Western companies will increasingly encounter Indians as customers, competitors and collaborators. The author profiles how best to collaborate with Indian business leaders.

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Reflection As A Strategy To Enhance Task Performance After Feedback, Frederik Anseel, Filip Lievens, Eveline Schollaert Sep 2009

Reflection As A Strategy To Enhance Task Performance After Feedback, Frederik Anseel, Filip Lievens, Eveline Schollaert

Research Collection Lee Kong Chian School Of Business

An unanswered question in employee development is how reflection can be used for improving performance in organizations. Drawing from research and theory on dual-process models, we develop and test a reflection strategy to Stimulate deeper learning after feedback. Results of two studies (N = 640 and N = 488) showed that reflection combined with feedback enhanced performance improvement on a web-based work simulation better than feedback alone. Reflection without feedback did not lead to performance improvement. Further analyses indicated that the proposed reflection strategy was less effective for individuals low in learning goal orientation, low in need for cognition, and …

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Emotional Labor Demands, Wages And Gender: A Within-Person, Between-Jobs Study, Devasheesh P. Bhave, Theresa M. Glomb Sep 2009

Emotional Labor Demands, Wages And Gender: A Within-Person, Between-Jobs Study, Devasheesh P. Bhave, Theresa M. Glomb

Research Collection Lee Kong Chian School Of Business

Although research suggests the important role of gender in emotional labour, its effect on the relationship between emotional labour demands and wages has not been examined explicitly. The current study investigates this relationship by testing hypotheses derived from theories of vocational choice and labour market supply and demand. Hypotheses are tested using a unique within-person, between-jobs longitudinal dataset with information on two jobs for each worker in a national sample of U.S. workers (N=5,488). After controlling for relevant variables related to wages, results suggest men incur wage penalties of approximately 6% when moving to occupations with higher emotional labour demands. …

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The Use Of Personality Test Norms In Work Settings: Effects Of Sample Size And Relevance, Robert P. Tett, Jenna R. (Fitzke) Pieper, Patrick L. Wadlington, Scott A. Davies, Michael G. Anderson, Jeff Foster Sep 2009

The Use Of Personality Test Norms In Work Settings: Effects Of Sample Size And Relevance, Robert P. Tett, Jenna R. (Fitzke) Pieper, Patrick L. Wadlington, Scott A. Davies, Michael G. Anderson, Jeff Foster

Department of Management: Faculty Publications

The value of personality test norms for use in work settings depends on norm sample size (N) and relevance, yet research on these criteria is scant and corresponding standards are vague. Using basic statistical principles and Hogan Personality Inventory (HPI) data from 5 sales and 4 trucking samples (N range = 394–6,200), we show that (a) N >100 has little practical impact on the reliability of norm-based standard scores (max=±10 percentile points in 99% of samples) and (b) personality profiles vary more from using different norm samples, between as well as within job families. Averaging across scales, T-scores based on …

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Strategic Management In A Networked World, Christine G. Springer Sep 2009

Strategic Management In A Networked World, Christine G. Springer

Public Policy and Leadership Faculty Research

The article provides guidelines to an effective approach of managing employees in the U.S. These include the ability to both detect a problem and to effectively respond to it. It is also considered important when strategies are adopted, where a collaborative action among network partners can be promoted. The author also stresses the importance of valuing and nurturing organizational learning and development.

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Connecting Informal Workgroup Interactions And Organizational Creative Climate, Cheryl B. Nee-Gieringer Sep 2009

Connecting Informal Workgroup Interactions And Organizational Creative Climate, Cheryl B. Nee-Gieringer

Communication & Leadership Dissertations and Theses

Creative imagination is required to comprehend complex challenges, solve business problems and develop the solutions that organizations need to adapt, and prosper in a dynamic and increasingly global environment. Multiple factors influence an organization’s ability to tap that imagination. For more than a half of century, research in cognitive and organizational sciences has investigated those influences and identified dimensions of creative climate, characteristics of creative people and processes for improving innovation. However, research explicitly linking organizational communication and organizational creativity has been limited. With a theoretical framework based in small group theory, this study explores the connection between intra-workgroup communication …

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A Dialectic Perspective On Innovation: Conflicting Demands, Multiple Pathways, And Ambidexterity, Ronald Bledow, Michael Frese, Neil Anderson, Miriam Erez, James Farr Sep 2009

A Dialectic Perspective On Innovation: Conflicting Demands, Multiple Pathways, And Ambidexterity, Ronald Bledow, Michael Frese, Neil Anderson, Miriam Erez, James Farr

Research Collection Lee Kong Chian School Of Business

Innovation, the development and intentional introduction of new and useful ideas by individuals, teams, and organizations, lies at the heart of human adaptation. Decades of research in different disciplines and at different organizational levels have produced a wealth of knowledge about how innovation emerges and the factors that facilitate and inhibit innovation. We propose that this knowledge needs integration. In an initial step toward this goal, we apply a dialectic perspective on innovation to overcome limitations of dichotomous reasoning and to gain a more valid account of innovation. We point out that individuals, teams, and organizations need to self-regulate and …

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Managing A Nation's Image During Crisis: A Study Of The Chinese Government's Image Repair Efforts In The “Made In China” Controversy, Peijuan Cai, Lee Pei Ting, Augustine Pang Sep 2009

Managing A Nation's Image During Crisis: A Study Of The Chinese Government's Image Repair Efforts In The “Made In China” Controversy, Peijuan Cai, Lee Pei Ting, Augustine Pang

Research Collection Lee Kong Chian School Of Business

The image of a nation is crucial in the conduct of international relations (Wang, J. (2006). Managing national reputation and international relations in the global era: Public diplomacy revisited. Public Relations Review, 32, 91–96). A favorable image plays a critical role in asserting one's influence (Benoit, W. L., & Brinson, S. L. (1994). AT&T: “Apologies are not enough”. Communication Quarterly, 42, 75–88; Wang, J. (2006). Managing national reputation and international relations in the global era: Public diplomacy revisited. Public Relations Review, 32, 91–96). Often, strategic communication tools like public relations and media diplomacy are used to enhance a nation's image …

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Between Innovation And Legitimation-Boundaries And Knowledge Flow In Management Consultancy, Andrew Sturdy, Timothy Adrian Robert Clark, Robin Fincham, Karen Handley Sep 2009

Between Innovation And Legitimation-Boundaries And Knowledge Flow In Management Consultancy, Andrew Sturdy, Timothy Adrian Robert Clark, Robin Fincham, Karen Handley

Research Collection Lee Kong Chian School Of Business

Management consultancy is seen by many as a key agent in the adoption of new management ideas and practices in organizations. Two contrasting views are dominant-consultants as innovators, bringing new knowledge to their clients or as legitimating client knowledge. Those few studies which examine directly the flow of knowledge through consultancy in projects with clients favour the innovator view and highlight the important analytical and practical value of boundaries-consultants as both knowledge and organizational outsiders. Likewise, in the legitimator view, the consultants' role is seen in terms of the primacy of the organizational boundary. By drawing on a wider social …

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Networking As A Job Search Behaviour: A Social Network Perspective, Greet Van Hoye, Edwin A. J. Van Hooft, Filip Lievens Sep 2009

Networking As A Job Search Behaviour: A Social Network Perspective, Greet Van Hoye, Edwin A. J. Van Hooft, Filip Lievens

Research Collection Lee Kong Chian School Of Business

Although networking is typically recommended as a job search strategy in the popular press, research on networking as a job search behaviour is scarce. On the basis of social network theory, the present study investigated whether the structure and composition of job seekers' social network determined their networking behaviour and moderated its relationship with job search and employment outcomes. The data were collected in a large, representative sample of 1,177 unemployed Flemish job seekers, using a two-wave longitudinal design. Job seekers with a larger social network and with stronger ties in their network spent more time networking, beyond individual differences …

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Green Employees: Organizational Identification In An Environmentally Friendly Company, Jenna Haugen Aug 2009

Green Employees: Organizational Identification In An Environmentally Friendly Company, Jenna Haugen

Masters Theses & Specialist Projects

Environmental sustainability is an issue facing our global society and one that must be addressed through communication in order to encourage change amongst individuals. The current research focuses on the organization, in this instance a “Green” printing company, and its role in building identification amongst employees. This study focuses on environmental sustainable practices initiated or continued by employees through the use of a directed mission statement and organizational rhetoric. Utilizing individual interviews, the findings suggest that by building organizational identification, more environmentally-friendly practices amongst organizational members may be achieved.

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The Influence Of Work Personality On Job Satisfaction: Incremental Validity And Mediation Effects, Daniel Heller, D. Lance Ferris, Douglas Brown, David Watson Aug 2009

The Influence Of Work Personality On Job Satisfaction: Incremental Validity And Mediation Effects, Daniel Heller, D. Lance Ferris, Douglas Brown, David Watson

Research Collection Lee Kong Chian School Of Business

Drawing from recent developments regarding the contextual nature of personality (e.g., D. Wood & B. W. Roberts, 2006), we conducted 2 studies (1 cross-sectional and 1 longitudinal over 1 year) to examine the validity of work personality in predicting job satisfaction and its mediation of the effect of global personality on job satisfaction. Study 1 showed that (a) individuals vary systematically in their personality between roles— they were significantly more conscientious and open to experience and less extraverted at work compared to at home; (b) work personality was a better predictor of job satisfaction than both global personality and home …

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Crisis Leadership: When Should The Ceo Step Up?, Marela Lucero, Alywin Teng Kwang Tan, Augustine Pang Aug 2009

Crisis Leadership: When Should The Ceo Step Up?, Marela Lucero, Alywin Teng Kwang Tan, Augustine Pang

Research Collection Lee Kong Chian School Of Business

Purpose – One explicit leadership role the chief executive officer (CEO) can play during crisis is to assume the role of being the organization's spokesperson. What remains unclear is at what point of the crisis should the CEO step up and how does that impact crisis communication? The purpose of this paper is to examine this question. Design/methodology/approach – The meta-analysis method is used to combine different data in various studies of one topic into one comprehensive study. More than 30 crises are meta-analyzed. Findings – The CEO needs to step up to revise earlier statements or when the integrity …

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The Research On The Choice Of Logistic Mode By Ahp For M Company, Xiaoying Luo Jul 2009

The Research On The Choice Of Logistic Mode By Ahp For M Company, Xiaoying Luo

World Maritime University Dissertations

No abstract provided.

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Appreciative Inquiry In Management Education: Measuring The Success Of Co-Created Learning, Thomas A. Conklin, Rama K. Hart Jul 2009

Appreciative Inquiry In Management Education: Measuring The Success Of Co-Created Learning, Thomas A. Conklin, Rama K. Hart

Organization Management Journal

This paper reviews Appreciative Inquiry (AI) and its potential contribution to creating classrooms desired by all participants. It addresses the question of personal contribution to the creation of that which is identified by those responsible for its creation. A brief review of AI’s history and the fundamental ideas behind its practice is followed by a detailed step-by-step approach of how it is applied to a graduate class in Leadership and Management Development. The exercise is situated in the context of student directed learning and the positive possibilities of this exercise in students’ lives. Statistical analysis of a survey created from …

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Introduction To Linking Theory & Practice Section, Theo Perdis Jul 2009

Introduction To Linking Theory & Practice Section, Theo Perdis

Organization Management Journal

No abstract provided.

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Be Careful What You Ask For: How Inquiry Strategy Influences Readiness Mode, Leslie E. Serkera, Roxanne Zolin, J. Goosby Smith Jul 2009

Be Careful What You Ask For: How Inquiry Strategy Influences Readiness Mode, Leslie E. Serkera, Roxanne Zolin, J. Goosby Smith

Organization Management Journal

Much has been written about affecting change in the workplace, including how to help employees prepare for the process. However, little is known about how participation influences employees’ emotions and attitudes at the start of an intervention. By qualitatively analyzing conversations that were triggered by an organizational change effort, we explored how different inquiry strategies influence readiness for change. We examined four inquiry strategies by combining strength or deficit frames with individual or organizational focus. Distinctive conversational patterns emerged within each strategy, which we believe influence peoples’ change readiness. In this article we present four readiness modes to describe these …

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2008 Annual Meeting Of The Eastern Academy Of Management, Washington, Dc, Edward W. Christensen Jul 2009

2008 Annual Meeting Of The Eastern Academy Of Management, Washington, Dc, Edward W. Christensen

Organization Management Journal

No abstract provided.

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Are Credit Unions In Ecuador Achieving Economies Of Scale?, Nick A. Marchio Jul 2009

Are Credit Unions In Ecuador Achieving Economies Of Scale?, Nick A. Marchio

Economics Honors Projects

This study tests the assertion that membership growth in credit unions is constrained by their unique structural features, such as their non-profit mission and member-based ownership. Although these features enhance inclusiveness, existing theory suggest that they work against efficiency when membership grows too diffuse. To address this issue, this study uses a model that takes into account existing theory on constrained-optimization in credit unions and theory on the adverse effects of diffuse ownership. Using data on 36 public credit unions in Ecuador, the empirical analysis finds evidence that credit unions can achieve economies of scale despite their problematic structural features. …

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Leadership Is In The Eye Of The Beholder, Jon Billsberry, Steven Meisel Jul 2009

Leadership Is In The Eye Of The Beholder, Jon Billsberry, Steven Meisel

Organization Management Journal

No abstract provided.

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The Great Leader Project, James P. Burton Jul 2009

The Great Leader Project, James P. Burton

Organization Management Journal

This paper examines a project that has been incorporated into an undergraduate Leadership and Decision Making class. The project, the Great Leader Project, focuses student attention on the fact that effective leadership is not only a function of the specific traits and behaviors of a leader, but also a function of the characteristics of the followers and the leader’s context. In this project, a leader is randomly assigned to a group of students who are charged with analyzing the leader (both in a written report and an oral debate) using the concepts discussed in class. At the end of the …

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Creativity Forums: Learning From The Lives Of Extraordinary Leaders, Joan V. Gallos Jul 2009

Creativity Forums: Learning From The Lives Of Extraordinary Leaders, Joan V. Gallos

Organization Management Journal

This paper proposes a tested design for a Creativity Forum project underpinned by research findings that show studying extraordinary lives enables ordinary people to better embrace their own creative talents. The paper begins with background on the links between creativity and contemporary leadership. It then describes the project design, explores creative variations, discusses student learning, and ends with instructor caveats and advocacy for the development of a leadership pedagogy of imagination.

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Leadership And Appreciative Inquiry In The Spotlight, William P. Ferris Jul 2009

Leadership And Appreciative Inquiry In The Spotlight, William P. Ferris

Organization Management Journal

No abstract provided.

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Healers And Helpers, Unifying The People: A Qualitative Study Of Lakota Leadership, Kem M. Gambrell Jul 2009

Healers And Helpers, Unifying The People: A Qualitative Study Of Lakota Leadership, Kem M. Gambrell

Department of Agricultural Leadership, Education, and Communication: Dissertations, Theses, and Student Research

The purpose of this critical grounded theory qualitative study was to explore Lakota Leadership from a Native perspective. Interviews were conducted with enrolled members of a Lakota tribe in an urban setting as well as on the Rosebud reservation to gain better awareness of leadership through a non-mainstream viewpoint. Previously, in order to understand leaders and followers, research limited its scope of discernment to dominant society, implying that non-mainstream individuals will acquiesce, or that differences found are inconsequential. Leadership scholars also have implied that leadership theory is “universal enough”, and can be applied globally regardless of influences such as race, …

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Global Mindset Development During Cultural Transitions, Rachel Clapp-Smith Jul 2009

Global Mindset Development During Cultural Transitions, Rachel Clapp-Smith

College of Business: Dissertations, Theses, and Student Research

This dissertation sought to explore two research questions: what is the process of global mindset development and how can it be accelerated? The components that were hypothesized to contribute to global mindset development were cultural self-awareness, cognitive complexity, cultural intelligence, positivity, and suspending judgment. Culturally appropriate behavior served as the outcome of the process. Overall, it was found that a path model with the three main variables of cultural self-awareness, cognitive complexity and cultural intelligence had a strong fit. However, an interaction with positivity and partial mediation of suspending judgment were not supported. The results testing how to accelerate the …

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Abusive Supervision, Intentions To Quit, And Employees' Workplace Deviance: A Power/Dependence Analysis, Bennett J. Tepper, Jon C. Carr, Denise M. Breaux, Sharon Geider, Changya Hu, Wei Hua Jul 2009

Abusive Supervision, Intentions To Quit, And Employees' Workplace Deviance: A Power/Dependence Analysis, Bennett J. Tepper, Jon C. Carr, Denise M. Breaux, Sharon Geider, Changya Hu, Wei Hua

Research Collection Lee Kong Chian School Of Business

We conducted a two-study examination of relationships between abusive supervision and subordinates’ workplace deviance. Consistent with predictions derived from power/dependence theory, the results of a cross-sectional study with employees from three organizations suggest that abusive supervision is more strongly associated with subordinates’ organization deviance and supervisor-directed deviance when subordinates’ intention to quit is higher. The results also support the prediction that when intention to quit is higher, abusive supervision is more strongly associated with supervisor-directed deviance than with organization-directed deviance. These results were replicated in a second study, a two-wave investigation of people employed in a variety of industries and …

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Myopic Regret Avoidance: Feedback Avoidance And Learning In Repeated Decision Making, Jochen Reb, Terry Connolly Jul 2009

Myopic Regret Avoidance: Feedback Avoidance And Learning In Repeated Decision Making, Jochen Reb, Terry Connolly

Research Collection Lee Kong Chian School Of Business

Decision makers can become trapped by myopic regret avoidance in which rejecting feedback to avoid short-term outcome regret (regret associated with counterfactual outcome comparisons) leads to reduced learning and greater long-term regret over continuing poor decisions. In a series of laboratory experiments involving repeated choices among uncertain monetary prospects, participants primed with outcome regret tended to decline feedback, learned the task slowly or not at all, and performed poorly. This pattern was reversed when decision makers were primed with self-blame regret (regret over an unjustified decision). Further, in a final experiment in which task learning was unnecessary, feedback was more …

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From Crisis To Opportunity: Environmental Jolt, Corporate Acquisitions, And Firm Performance, William P. Wan, Daphne W. Yiu Jul 2009

From Crisis To Opportunity: Environmental Jolt, Corporate Acquisitions, And Firm Performance, William P. Wan, Daphne W. Yiu

Research Collection Lee Kong Chian School Of Business

This study incorporates the external environmental context into the study of corporate acquisitions by examining the performance implications of corporate acquisitions during an environmental jolt that alters the levels of environmental munificence. We posit that compared to the periods before and after an environmental jolt, corporate acquisitions during a jolt would be positively related to firm performance. Furthermore, we suggest that organizational slack would improve firm performance and accentuate the positive relationship between corporate acquisitions and firm performance during an environmental jolt; however, it would have negative impact on firm performance and make the acquisition-performance relationship more negative before and …

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The Effects Of Response Instructions On Situational Judgment Test Performance And Validity In A High-Stakes Context, Filip Lievens, Paul R. Sackett, Tine Buyse Jul 2009

The Effects Of Response Instructions On Situational Judgment Test Performance And Validity In A High-Stakes Context, Filip Lievens, Paul R. Sackett, Tine Buyse

Research Collection Lee Kong Chian School Of Business

This study fills a key gap in research on response instructions in situational judgment tests (SJTs). The authors examined whether the assumptions behind the differential effects of knowledge and behavioral tendency SJT response instructions hold in a large-scale high-stakes selection context (i.e., admission to medical college). Candidates (N = 2,184) were randomly assigned to a knowledge or behavioral tendency response instruction SJT, while SJT content was kept constant. Contrary to prior research in low-stakes settings, no meaningfully important differences were found between mean scores for the response instruction sets. Consistent with prior research, the SJT with knowledge instructions correlated more …

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