Business Commons^™

Conflicting Or Complimentary? The Varying Approaches To Humanitarian Action, Andre Patzke

Independent Study Project (ISP) Collection

In the international humanitarian aid community (IHAC), a group of national, political, public, and private actors, there are many dichotomies. These differences range from the organizations’ structures to their humanitarian philosophies. One philosophical schism amongst the IHAC actors is the seemingly contradictory approaches of the UN’s cluster system and that of the Dunantist organizations. In general, this schism can be characterized as a contrast in humanitarian ideologies; the integrated approach, which includes political development, on the one hand, and strict humanitarian aid that stays removed from issues of development on the other.

It was not the focus of my research …

The Role Of Emotions In Crisis Responses: Inaugural Test Of The Integrated Crisis Mapping (Icm) Model, Yan Jin, Augustine Pang, Glen T. Cameron

Research Collection Lee Kong Chian School Of Business

Purpose: The purpose of this paper is to extend current theories in crisis communication, by developing a more systemic approach to understanding the role of emotions in crises and the strategies organizations can use to respond. The authors' integrated crisis mapping (ICM) model is premised on a public-based, emotion-driven perspective where different crises are mapped on two continua, the organization's engagement in the crisis and primary public's coping strategy. Design/methodology/approach: Content analysis was used to analyze 259 stories in US mainstream newspaper covering five different crisis cases. Findings: The initial test suggests theoretical rigor. It found that publics involved in …

Renewing Health Services Management Research: Redrawing The Citizen-Client In Irish Health Care Policy, Vivienne Byers

Conference Papers

Ireland has a history of health policy which is not explicit as to its aims and objectives. In light of this fact, this paper examines the position and direction of the Irish Health Services, five years on from the advent of the setting up of the Health Services Executive (HSE) and the restructuring of the health services. The Irish health system policy is guided by the Health Strategy of 2001; in that there should be equitable distribution of health services focused on the need of the citizen-client, and also by the Primary Care Strategy (2001:7); in that there should be …

A Reconceptualisation Of Ambidexterity: How Subsidiaries Can Use Their Capabilities And Knowledge To Build Subsidiary Bargaining Power, Marty Reilly, Pamela Sharkey Scott

Conference Papers

The literature on subsidiaries to date has focused largely on analysing autonomy, knowledge flows and firm specific advantages (Argote and Ingram 2000; Harzing and Noorderhaven 2006; Meyer, Wright and Pruthi 2009). An emerging stream of literature recognises the potential complexity of intra-organisational power within the MNC as warranting further investigation (Andersson, Forsgren and Holm, 2007; Bouquet and Birkinshaw, 2008; Mudambi and Navarra, 2004). It is held that as subsidiaries develop dynamic tacit capabilities which can be leveraged, their scope to exert influence and exercise subsidiary bargaining power increases concurrently. This raises some important questions for subsidiary managers, firstly can subsidiaries …

Reference Group Effects In The Measurement Of Personality And Attitudes, Marcus Crede, Michael Ramsay Bashshur, Sarah Niehorster

Research Collection Lee Kong Chian School Of Business

Reference-group effects (discovered in cross-cultural settings) occur when responses to self-report items are based not on respondents’ absolute level of a construct but rather on their level relative to a salient comparison group. In this article, we examine the impact of reference-group effects on the assessment of self-reported personality and attitudes. Two studies illustrate that a reference-group effect can be induced by small changes to instruction sets, changes that mirror the instruction sets of commonly used measures of personality. Scales that specified different reference groups showed substantial reductions in criterion-related validities for academic performance, self-reported counterproductive behaviors, and self-reported health …

Emotional Intelligence Towards Job Performances : A Study On Medical Marketing Companies In Klang Valley., Tharmaraja Arumugam

Student Works (2010-2019)

The primary purpose of this study was to evaluate the influence of emotional intelligence on the managers and how people began to see that managers who were aware of their own emotions as well as those of others were better able to challenge, motivate and inspire teams towards productive work than the more traditional manager who has tried to divorce emotions from the workplace in the medical marketing companys in the Klang Valley. Data for the study was collected from a total of 10 medical marketing company in the Klang Valley with 106 samples.. Emotional Intelligence for this study was …

Climatequal® And Thinklets: Using Climatequal® With Thinklets To Facilitate Discussion And Set Priorities For Organizational Change At Criss Library, Audrey Defrank, Nora Hillyer

Criss Library Faculty Proceedings & Presentations

Criss Library conducted the ClimateQUAL survey during the 2009 fall semester. The library had been experiencing numerous changes due to a three year library renovation, several personnel resignations and library reorganizations. There was an over-riding perception of mistrust, fear and uncertainty that needed to be addressed. Our first step in addressing the negative perceptions was to run the ClimateQUAL survey to gather statistics for a better understanding of staff perceptions. Our next step was to report on the ClimateQUAL data to the library staff and start discussions on goals and solutions for addressing the organization climate. The third step was …

Selecting Predictor Subsets: Considering Validity And Adverse Impact, Wilfred De Corte, Paul Sackett, Filip Lievens

Research Collection Lee Kong Chian School Of Business

The paper proposes a procedure for designing Pareto-optimal selection systems considering validity, adverse impact and constraints on the number of predictors from a larger subset that can be included in an operational selection system. The procedure determines Pareto-optimal composites of a given maximum size thereby solving the dual task of identifying the predictors that will be included in the reduced set and determining the weights with which the retained predictors will be combined to the composite predictor. Compared with earlier proposals, the simultaneous consideration of both tasks makes it possible to combine several strategies for reducing adverse impact in a …

Response Rates In Organizational Science, 1995-2008: A Meta-Analytic Review And Guidelines For Survey Researchers, Frederik Anseel, Filip Lievens, Eveline Schollaert, Beata Choragwicka

Research Collection Lee Kong Chian School Of Business

This study expands upon existing knowledge of response rates by conducting a large-scale quantitative review of published response rates. This allowed a fine-grained comparison of response rates across respondent groups. Other unique features of this study are the analysis of response enhancing techniques across respondent groups and response rate trends over time. In order to aid researchers in designing surveys, we provide expected response rate percentiles for different survey modalities.We analyzed 2,037 surveys, covering 1,251,651 individual respondents, published in 12 journals in I/O Psychology, Management, and Marketing during the period 1995-2008. Expected response rate levels were summarized for different types …

A New Perspective On Role-Player Training In Assessment Centres, Eveline Schollaert, Filip Lievens

Research Collection Lee Kong Chian School Of Business

The most recent assessment centre guidelines emphasize that exercises should be designed to evoke a substantial amount of relevant behaviour (International Task Force on Assessment Center Guidelines, 2009). However, no empirical evidence exists of how one can manage this This study aims to fill this gap by suggesting that role-player training should be extended via the use of 'prompts' to evoke behaviour. Prompts are standardized cues that a role-player consistently mentions in an AC exercise across candidates to elicit behaviours related to specific job-related dimensions In the present study, role players and candidates were randomly assigned to two experimental conditions …

Strategic Management Of Communication: Insights From The Contingency Theory Of Strategic Conflict Management, Augustine Pang, Yan Jin, Glen T. Cameron

Research Collection Lee Kong Chian School Of Business

The dilemma facing crisis scholars could not be more paradoxical: How does one explain and predict the outcome of a phenomenor - characteristics which Chaffee and Berger (1987) argue to be the foundation of a theory - that is so contextual-dependent, where the twists and turns of unfolding events often frustrate the natural ebb of what one could reasonably surmise as logical trajectory?

Unfair Way To Evaluate Teachers: Test Scores About More Than Classroom, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

No abstract provided.

External Confirmation Of Adherence To Standards: As Applicable To Academic Programmes As To Business And Industry, Aaron W. Hughey, Monica G. Burke

Counseling & Student Affairs Faculty Publications

The development of, and adherence to, performance standards is imperative for success in today’s competitive global market. This is as true for academic programmes in higher education as it is for the manufacturing and service sectors. Just like their counterparts in business and industry, it is important that graduate career preparation programmes are subject to an external validation process that can substantiate whether or not they are indeed following applicable standards. In this paper the authors discuss the current status of accreditation for graduate programmes designed to prepare tomorrow’s leaders in the student services profession and argue for the development …

Influence Of Financial And Policy Environments On The Business Strategy Of Biotechnology Companies In India, Sumesh Mohan Arora

Dissertations

The biotechnology industry thrives on innovation and new knowledge creation, but is also capital intensive with a complex regulatory environment (Hine and Kapeleris 2007). It is seen as a sunrise industry by the Indian government (Natesh and Bhan 2009). Current literature on the business strategy of Indian biotechnology companies and the influence from external factors is very limited. The objective of this research was to qualitatively test the applicability of the Miles and Snow (1978) theory of organizational behavior which describes four strategy choices: prospector, analyzer, defender and reactor, in the context of the Indian biotechnology sector. Research on Western …

Management And Decision-Making Styles And Their Relationships With Job Satisfaction Of Academic Staff In Selected Malaysian Public Universities., Ismail Hussein Amzat

Student Works (2010-2019)

This research discusses the effect of management and decision-making styles on the job satisfaction of academic staff in selected Malaysian public universities. The sample consisted of 1,117 respondents. The instruments used in the study were the Teacher Job Satisfaction Questionnaire developed by “Lester”, adapted from Herzberg’s Theory, Decision Style Inventory by Rowe and Boulgarides and Likert’s 4 systems. Structural Equation Model was used to determine the direct-effect of management and decisionmaking styles on academic staff job satisfaction, Confirmatory Factor Analysis (CFA) was employed for Items goodness-of-fit and the Rasch Model for Item and Person’s difficulty during the pilot study. The …

Win Or Lose The Battle For Creativity: The Power And Perils Of Intergroup Competition, Markus Baer, Roger Leenders, Greg R. Oldham, Abhijeet K. Vadera

Research Collection Lee Kong Chian School Of Business

Integrating and refining social interdependence theory and structural adaptation theory, we examined the effects of intergroup competition on the creativity of 70 four-person groups engaged in two idea generation tasks. We manipulated both group membership change (change, no change) and intergroup competition level (low, intermediate, high). Competition had the expected U-shaped relation with creativity in open (membership change) groups but failed to produce the hypothesized inverted U-shaped pattern in closed (no membership change) groups. In the latter, effects were positive for low to intermediate competition and flat for intermediate to high levels. Within-group collaboration mediated these effects.

Promoting Organizational Citizenship Behaviour Through High Involvement Human Resource Practices And Organizational Justice Among Hotel Frontline Employees In Malaysia : An Attempt To Reduce Turnover Intention., Wee Yu Ghee

Student Works (2010-2019)

Acknowledging the need to pool human capital in the light of strong relational infrastructure so as to increase employees retention, this study examines the possibility of inducing organizational citizenship behaviour (OCB) through human resource (HR) philosophy embraced by the organizations, high involvement HR practices and organizational justice administered at the workplace. Two bases which form the relational infrastructure, namely leader-member exchange and trust in supervisor are posited to be potential mediators. Based on the social exchange theory, an integrated model with three sets of predicting variables (human resource philosophy, high involvement human resource practices and organization justice), two mediating variables …

The Influence Of Organizational Climate On Innovative Behaviour In A Malaysian Public Sector Agency., Azizah Lockman

Student Works (2010-2019)

This research attempts to identify the determinants that can stimulate and undermine the innovative behaviour among the public servants in Malaysia. The relationship between organizational climate and innovative behaviour was investigated in a sample of 200 employees. A questionnaire was used for the data collection. The results from the study have shown that stimulant scales (organizational encouragement, supervisory encouragement, teamwork support, freedom, challenging work and sufficient resources) have significant positive relationship with the innovative behaviour. Surprisingly this study reveals that organizational impediments have a weak significant positive relationship with innovative behaviour. It is found that workload pressure has no significant …

The Role Of The Ethical Brand And Its Effect On Industrial Buyers' Responses., Sulaiman Sulaiman

Student Works (2010-2019)

The main aim of the present study is to empirically test the ethical brand (EB) as a construct and to discuss about mediation impact – what is the most influencing result? Conceptually, the notion of the ethical brand has been established as a brand that considers responsibility toward its stakeholders. Definition the ethical brand is brand as a moral actor that is responsible toward social, economic and environment has the integrity to do the right thing and gives superior value to its stakeholders. The present study adds the concept of the ethical brand in a model to relate with company …

Antecedents Of Servant Leadership: A Mixed Methods Study, Curtis D. Beck

Department of Agricultural Leadership, Education, and Communication: Dissertations, Theses, and Student Research

The purpose of this mixed methods study was to explore the antecedents of servant leadership. The sequential explanatory research design consisted of two distinct phases: quantitative followed by qualitative. The Phase One quantitative survey collected data from 499 leaders and 630 raters from community leadership programs in the United States using the Servant Leadership Questionnaire (Barbuto & Wheeler, 2006). During Phase Two, selected leaders from phase one (N = 12) were interviewed to explain those results in more depth. The data were coded and analyzed for possible themes. Triangulation was used to analyze the quantitative and qualitative data to validate …

Vigilant Corporate Leadership: A Key To Veritable Organizational Performance, Shamas-Ur Rehman Toor

Business Review

Leading a construction-related business in the global competitive environment is a complex and challenging undertaking. It takes more than technical skills to unleash new opportunities, compete for a leading position in the local market, break into foreign markets, develop and sustain long-term competitive advantage, continuously reinvent the business to be able to attract, develop and retain talent Corporate leaders must be able to see and do things that their competitors do not, make quick decisions to seize business opportunities, and constantly grow their people to take over the leadership positions within the firm. An in-depth qualitative study of 49 senior …

Research Methods And Issues, Laura R. Weingart, Kenneth T. Goh

Research Collection Lee Kong Chian School Of Business

Group processes can be conceptualized as the mechanisms or intervening factors that connect properties of groups (e.g., group size, average skill level, diversity, or identity) to outcomes. Examples include the actions or communication that groups engage in while making decisions, negotiating, or coordinating their activities. These behaviors are driven by the group's task and associated performance goals, creating interdependencies among group members that lead to coordinated and actively integrated behavior. It is this set of behaviors that researchers investigating group processes attempt to capture and analyze.

The Key Drivers Of Innovation In Malaysia., Seyed Amirhossein Taherizadeh

Student Works (2010-2019)

The day-by-day increase in competitive pressures keeps companies on their toes to continuously adapt, develop and innovate in order to excel in the stifling ocean of competition. Moreover, in today’s borderless world where boundaries are no longer relevant, where accessibility to knowledge, expertise and technology is far advanced, innovation has become a necessity rather than a luxury (Kaplan &Warren, 2007). Malaysia, among all of the developing countries in the world, is often held up as one of the few countries whose economic policies might be worth emulating. Its rapid economic growth following the industrial transformation that took place in the …

A Forward-Looking Commentary: China's Agricultural Development, Priya A. Roy

Journal of Global Initiatives: Policy, Pedagogy, Perspective

This paper describes China's agricultural development before the reform period from institutional, economic, and ideological perspectives; the reform period; the 11th 5-year plan; and the current situation. The paper gives two case examples of the Soviet Union and India. Finally, the paper ends with a discussion of what this means for China.

Describing Who Is Reading Omj And What You Can Expect In This Issue – Lean Engineering, Emotional Intelligence, And Management Education, William P. Ferris

Organization Management Journal

No abstract provided.

Comments By Elizabeth F. Turesky And Patrick Connell On “Ariens: A Lean Case Study” By Hartwell And Roth, Elizabeth F. Turesky, Patrick Connell

Organization Management Journal

No abstract provided.

Bringing Together The Three Major Emotional Intelligence Paradigms, William P. Ferris

Organization Management Journal

No abstract provided.

Off The Rails: Understanding The Derailment Of A Lean Manufacturing Initiative, Elizabeth F. Turesky, Patrick Connell

Organization Management Journal

This study focuses on why lean manufacturing change initiatives at a Northern New England company failed to produce sustained results. Consultants and leaders share responsibility for the sustainability of the change initiatives they undertake. Rationally, neither party would undertake a change initiative with the intent to fail, yet clearly, even highly structured and well-tested initiatives often do fail (derail) in practice. This research used an observational methodology to uncover answers to the question, “what are the key factors that can cause the derailment of a well-intended, highly-structured change initiative?” In addition to consistency with findings from other studies on sustaining …

Doing More With Less At Ariens: A Leadership And Transformation Case Study, Jennifer K. Hartwell, George Roth

Organization Management Journal

Ariens is a family-owned manufacturer of lawn and snow equipment that designs, manufactures, sells, distributes, and supports its products in the United States, and more recently, internationally. Ariens faced and overcame a number of difficult challenges over the last decade by adopting and sustaining lean production principles throughout the organization, as well as with its suppliers and customers. This case study describes earlier business challenges, the changes that were made, how they were led, and the response of the workforce. The case study focuses on the period from 1998 to 2005, and a post-script updates what has happened up through …

Comments By George Roth And Jennifer Hartwell On “Off The Rails: Understanding The Derailment Of A Lean Manufacturing Initiative” By Turesky And Connell, Jennifer K. Hartwell, George Roth

Organization Management Journal

No abstract provided.