Business Commons^™

The Ethical Climate And Context Of Organizations: A Comprehensive Model, Anke Arnaud Dr., Marshall Schminke

Management, Marketing and Operations - Daytona Beach

Traditional approaches to understanding the ethical context of organizations often focus on ethical work climate, which reflects the collective moral reasoning of organization members. However, such approaches overlook other components of the ethical environment that may influence how ethical judgments translate to ethical behavior. This study extends our understanding of the ethical context of organizations by considering how three distinct aspects of that context collective moral reasoning (ethical climate), collective moral emotion, and collective ethical efficacy interact to influence ethical behavior. Results from 117 work units support our hypotheses. Implications and suggestions for future research are discussed.

The Second Glass Ceiling Impedes Women Entrepreneurs, Douglas A. Bosse, Porcher L. Taylor Iii

Management Faculty Publications

The glass ceiling phenomenon that impedes the advancement of talented women professionals into senior executive roles inside large corporations is widely recognized in society, studied in the management literature, taught in business schools, and tangibly felt by many women executives. Outside the corporate setting, we show that a second glass ceiling exists for women entrepreneurs and women small business owners. This second glass ceiling is a gender bias that obstructs women-owned small firms from accessing the financial capital required to start new firms and fuel the growth of existing firms. This paper (1) defines the second glass ceiling phenomenon, (2) …

The Mexican Idea Of Twoyear University Degrees: A Model Of Opportunities And Challenges, Gus Gregorutti

Faculty Publications

This study had the following general goals: a) Map some of the political and social factors that prompted the establishment of two-years Technological Universities in Mexico; b) Describe the main features of the model and how it differs from other models; c) Discuss Neoliberal Human Capital Theory as one of the main theoretical backdrop for expanding this kind of institutions; and finally, d) Assess the model’s strengths and weaknesses. To accomplish these goals, the study drew data from existing policies and from a set of six interviews to human resources directors in Monterrey area, Northern Mexico. These recruiters belonged to …

Women Managing Women: A Good Idea?, Wendy Cook, Nancy Graber Pigeon, James L. Nimnicht

All Faculty Scholarship for the College of Business

As women continue to move into the workplace and into managerial positions, the wage gap for female employees is not improving. In this study, we examine the effect of having a female manager on the wages and hierarchical growth of female employees. Findings suggest that female employees may be better served by working for male managers.

More Than A One-Trick Pony: Exploring The Contours Of A Multi-Sector Covener, Madeleine W. Mcnamara, John C. Morris

School of Public Service Faculty Publications

Today's managers must find ways to identify and sustain productive relationships within multi-sector collaborative arrangements. This paper explores empirically the activities of a convener based on tasks identified by Agranoff and McGuire (2001) and applies this framework to the case of Virginia's Coastal Zone Management Program (VCZMP). We find that the convener displays characteristics described by Agranoff and McGuire, as well as characteristics of traditional hierarchical managers. This research suggests that both sets of skills are necessary for effective multi-sector collaborative governance.

Building Situational Stimuli In Assessment Center Exercises: Do Specific Exercise Instructions And Role-Player Prompts Increase The Observability Of Behavior?, Eveline Schollaert, Filip Lievens

Research Collection Lee Kong Chian School Of Business

Little is known about how assessment center exercises might be designed to better elicit job-relevant behavior. This study uses trait activation theory as a theoretical lens for increasing the number of behaviors that can be observed in assessment centers. Two standardized exercise stimuli (specific exercise instructions and role-player prompts) are proposed, and their effects on the observability of candidate behavior are examined. Results showed a significant effect of role-player prompts in increasing both the general number of behavioral observations and the number of behavioral observations related to three out of four dimensions. Specific exercise instructions did not have effects on …

An Innovative Leadership Effectiveness Measure: Applied Analytic Indicators Of High-Consequence Industry Performance, Brent D. Bowen, Erin E. Bowen, Dean E. Headley, Hatice Küçükönal, Clay Wildt

Aviation Technology Faculty and Staff Publications

Leadership effectiveness in high-consequence industries has more than a bottom-line fiscal impact; it is linked to critical issues of human safety. Performance, productivity and overall quality of service have to be managed with focus on improvement in systemic safety while simultaneously maintaining a viable and profitable organization. This premise is specifically foremost in the leadership of airline organizations. The Airline Quality Rating has become a recognized and lauded indicator of airline performance in the United States. A valid case is presented herein to confirm that the Airline Quality Rating’s applied analytic methodology effectively provides a tool for assessing organizational leadership. …

Securing Access To Lower-Cost Talent Globally: The Dynamics Of Active Embedding And Field Structuration, Stephan Manning, Joerg Sydow, Arnold Windeler

Management and Marketing Faculty Publication Series

This article examines how multinational corporations (MNCs) shape institutional conditions in emerging economies to secure access to high-skilled, yet lower-cost science and engineering talent. Based on two in-depth case studies of engineering offshoring projects of German automotive suppliers in Romania and China we analyze how MNCs engage in ‘active embedding’ by aligning local institutional conditions with global offshoring strategies and operational needs. MNCs thereby contribute to the structuration of field relations and practices of sourcing knowledge-intensive work from globally dispersed locations.Our findings stress the importance of institutional processes across geographic boundaries that regulate and get shaped by MNC activities.

Boots On The Ground: A First-Hand Account Of Conducting Psychological Research In Combat, Peter D. Harms, Paul B. Lester

P. D. Harms Publications

At the height of the surge in Iraq, Captain Paul Lester, an Army research psychologist, embedded himself with the 2nd Battalion, 6th Infantry Regiment in order to study leadership and psychological resilience in combat. Few researchers are ever presented with the opportunities and responsibilities inherent for a psychologist in this situation or with the decisions he faced when agreeing to take on this mission. In his own words, Captain Lester explains the nature of this mission, what makes research in this context so unique, and what lessons he learned.

The Impact Of Perceived Csr On Employee Performance And Turnover Intention: An Examination Of The Mediating Effect Of Organizational Justice And Organization-Based Self-Esteem, Alicia Ting Shiun Ho

Dissertations and Theses Collection (Open Access)

Research on corporate social responsibility (CSR) has spanned across a few decades and in various fields. Yet only a handful of academic studies have investigated the relationship between CSR and a commonly neglected stakeholder – the employees. The employees are an essential part of the organization and will be highly influenced by the CSR initiatives carried out by the organization. In my paper, I intend to bridge the gap between CSR and the employee. A theoretical model is presented to show how employees' perception of CSR subsequently impacts their performance and turnover intentions, mediated by organizational justice and organization-based self-esteem. …

Weiser Carrots And Sticks: Motivation Beyond Money At The Shakedown Café, Julian A. Martinez

CMC Senior Theses

It is generally assumed that monetary incentivization is the most effective means of motivating organizationally-beneficial behaviors. Individuals, under this line of thought, pursue their own objective self-interest above all else. However, evidence is being uncovered that indicates that human motivation may be a much more complicated facet of the human psyche. The purpose of this study is to examine the deeper underpinnings that drive people work that might lie beyond financial rewards. In order to do this, the Shakedown Café, a student-run restaurant on Pitzer College’s campus, will be examined. This specific organization is of particular interest because it does …

"Nothing Sacred": Ignatian Principles Of Heroic Leadership In Entertainment Media, John Briand Levesque

Communication & Leadership Dissertations and Theses

The series Nothing Sacred lasted less than one full season on broadcast network television. Critically acclaimed for its writing but also vigorously opposed for having an anti-Catholic agenda, it embraced a set of values consistent with Ignatian leadership philosophy. Scholars paid little attention to the show after its cancellation in 1998, but an examination of several episodes and the writing of its co-creator, a Jesuit priest, suggests that the series propagated the principles of Ignatian leadership in much the same way as Lowney (2003), who proposed that the 16th-century philosophy of leadership espoused by Ignatius Loyola, founder of the Jesuit …

Understanding Conflict Avoiding Behavior In China : The Role Of Goal Interdependence And Behavioral Intentions, Lin Wang

Lingnan Theses

It is a commonly held belief that people from collectivistic, large power distance or high-context cultures, such as China, tend to be less confrontational, which could be counter-productive in organizations. Contrary to this traditional view, this study posits that conflict avoidance can be constructive depending on the specific actions protagonists take. It adopts Deutsch’s (1973) theory of cooperation and competition to understand conflict avoiding behavior between employees and their supervisors, indicating that people’s perceptions of goal interdependence significantly influence their behavioral intentions that in turn predict their overt actions to avoid conflict. Specifically, it proposes that goal interdependence greatly affects …

The Relationship Between Interaction Patterns On An Online Idea Generation Community And The Implementation Of Ideas, Michael D. Jacobson

Doctoral Dissertations

The purpose of the study was to investigate a socially-networked online idea-generation community. Specifically, the study examined the specific interaction patterns on an online social network and the emergence of ideas. Using social-network analysis, the interaction among the network participants was studied. This analysis included examining the relationships among the network participants in the generation and implementation of ideas. Comparisons were made between networks with ideas that were implemented and those that were not. The findings revealed that activities on the community can be expressed from a network perspective and that insights were found about participant relationships and positions in …

Why Corporate Social Responsibility Will Emerge As A Driver Of Effective And Compelling Differentiation For Chinese Brands, Joseph Baladi

Research Collection Lee Kong Chian School Of Business

Although the responsibility and role of business within society have evolved over the past two decades, they remain issues that retain conceptual dimensions. This means that instead of consensus over form and function, both are surrounded by a persistent cloud of disagreement and confusion. Too many people remain unsure about what they represent, the importance they play and the impact they have (or should have) on business as well as society. For one thing, different interpretations of what defines business responsibility to society exist. These range from concern over business’ environmental impact and contribution to climate change, to sustainability practices, …

Repairing Trust With Individuals Vs. Groups, Peter H. Kim, Cecily D. Cooper, Kurt T. Dirks, Donald L. Ferrin

Research Collection Lee Kong Chian School Of Business

This study incorporates insights from research on group decision-making and trust repair to investigate the differences that arise when alleged transgressors attempt to regain the trust of groups as compared to individuals. Results indicate that repairing trust is generally more difficult with groups than individuals, and both groups and individuals were less trusting when trustees denied culpability (rather than apologized) for a competence-based violation or apologized (rather than denied culpability) for an integrity-based violation. However, the interaction of violation-type and violation-response also ultimately affected the relative difficulty of repairing trust with groups vs. individuals, with the greater harshness of groups …

Downsized Survivors: Areas Of Loss And Work Behaviors, Cyndi J. Schaeffer

Antioch University Dissertations & Theses

This research design used factor analysis to develop subscales related to areas of loss, and subscales related to work behaviors of survivors following a downsizing. Five loss subscales were revealed as a result of factor analysis. They were loss of sense of justice and supervisory support; loss of security and support; loss of positive outlook; loss of territory; and loss of control and identity. There were two work behavior components identified through factor analysis. They were lack of productivity and sabotage; and intention for flight. The loss components, sense of justice and supervisory support; security and competence; and territory, were …

Envy As Pain: Rethinking The Nature Of Envy And Its Implications For Employees And Organizations, Kenneth Tai, Jayanth Narayanan, Daniel J. Mcallister

Research Collection Lee Kong Chian School Of Business

Although envy has been characterized by resentment, hostility, and ill will, researchers have begun to investigate envy's benign manifestations. We contend that the substance of envy has been confounded with its consequences. We conceptualize envy as pain at another's good fortune. This reconceptualization allows envy to result in both positive and negative consequences. We then examine how envy affects interpersonal behaviors and job performance, contingent on core self-evaluation, referent cognitions, and perceived organizational support.

Are You My Mentor? Informal Mentoring Mutual Identification, Elizabeth T. Welsh, Devasheesh P. Bhave, Kyoung Yong Kim

Research Collection Lee Kong Chian School Of Business

The purpose of this study is to understand the extent to which potential mentors and protégés agree that an informal mentoring relationship exists. Because these relationships are generally tacitly understood, either the mentor or protégé could perceive that there is a mentoring relationship when the other person does not agree. Whether gender affects this is also to be examined. Individuals were asked to identify their mentoring partners. Each report of a partner was then compared to the partner's list to determine whether there was a match (i.e. both reported the relationship as an informal mentoring relationship) or a mismatch (i.e. …

Core Debates In Assessment Center Research: Dimensions ‘Versus’ Tasks, Neil D. Christiansen, Filip Lievens

Research Collection Lee Kong Chian School Of Business

Although personality constructs are now widely accepted as being important for understanding work behavior, self-report personality tests as a method of assessment are not without their critics (e.g., Morgeson et al., 2007). Whether misguided or not, concerns persist regarding the validity of these measures and the issue of applicant faking has yet to be fully resolved (Tett & Christiansen, 2007). Moreover, applicant reactions tend to be less favorable for personality inventories than many other assessments commonly used in employment settings (Hausknecht, Day, & Thomas, 2004). To some, self-report inventories may be a poor way to assess personality traits, and yet …

Trust Development In Distributed Teams: A Latent Change Score Model, Evgeniya Pavlova

USF Tampa Graduate Theses and Dissertations

Advances in collaborative work tools and communication technologies have made computer-mediated teams a part of virtually every organization. One of the challenges for members of virtual teams is the development of trust. This study examined the reciprocal relationship between trust and effectiveness in virtual teams, employing an input-process-output-input approach. Data were collected from 183 individuals comprising 61 teams. Teams participated in a computer-simulated search and rescue mission. Three alternative latent change score structural equation models were fit to the data to examine the bidirectional relationships between trust and effectiveness. Results revealed that the two

factors of trust, cognition-based trust and …

Enhancing Training Outcomes In The Context Of E-Learning: The Impact Of Objective Learner Control, Training Content Complexity, Cognitive Load, Learning Goal Orientation, And Metacognitive Strategies, Benjamin P. Granger

USF Tampa Graduate Theses and Dissertations

Learner-controlled e-learning has become a preferred medium for the delivery of organizational training. While e-learning offers organizations and trainees many advantages, it also comes with several potential disadvantages. The aim of this study was to explore the relative efficacy of learner- and program-controlled e-learning for content that differs in its complexity. This study also explored cognitive load as a differential mediator of the interaction between learner control and training content complexity for predicting cognitive and behavioral learning outcomes. Finally, learning goal orientation was explored as a motivational individual difference that helps learners cope with complex, learner-controlled e-learning environments. Results suggest …

Community As Metaphor: Dialectical Tensions Of A Racially Diverse Organization, Joseph Jacob Jenkins

USF Tampa Graduate Theses and Dissertations

In recent years, a sense of community has declined throughout the United States. Common Point Community Church has responded to this trend by prioritizing "community" as an organizational metaphor. The present study explores how this metaphor is co-constructed through the communication practices of current organizational leaders and members. I begin this process, first, by positioning the study within existing literature on institutional theory, institutional legitimacy, community, community of practice, social construction of race, sensemaking, organizational metaphor, tension-centered approach, and dialectic theory. Building upon more than three years of ethnographic field work, I then outline the study's context and methodology. Next, …

Social Care Managers. Action Or Reaction?, Judy Doyle, Pat Mcgarty

Other resources

Survey of social care managers.

Museums, Leadership, And Transfer: An Inquiry Into Organizational Supports For Learning Leadership, Julie I. Johnson

Antioch University Dissertations & Theses

Given the rapid changes that 21st century museums must manage, flexible thinking about leadership forms and purposes is needed. Today's complex leadership landscape necessitates that staff engage in enacting leadership with positional leaders. Limited empirical literature exists that describes how the next generation of museum leaders is being nurtured and developed. The purpose of this study was to: describe museum professionals' perceptions of leadership practices; investigate museums as sites of organizational and leadership learning; and consider the experiences of museum professionals who have participated in leader development programs. The study involved an on-line survey with 310 professionals working in U.S. …

A Search For Home: Navigating Change In Battlestar Galactica, Kimberly S. Yost

Antioch University Dissertations & Theses

This dissertation explores the various ways in which the multiple leaders portrayed in the science fiction television series Battlestar Galactica (2003-2009) navigate extreme conditions of continual change. In addition, the dissertation contains a discussion of the larger narrative themes of love, forgiveness, redemption, and embracing the Other as principles effective leaders must cultivate. Through an interpretation of this specific popular media text, a deeper emotional sensitivity to and understanding of leadership, positive and negative, during extreme crises is gained. Furthermore, the series serves as a vehicle through which viewers can reflect on and engage in their own self-awareness about issues …

The Tangled Web: How Nonprofit Board Members Experience Organizational Crisis, Elizabeth A. Valicenti

Antioch University Dissertations & Theses

The purpose of this grounded theory study was to develop an understanding of what board members experience during a time of organizational crisis. Major corporate and nonprofit failures of previously successful organizations in recent years have raised questions and led to speculation about the role of boards of directors through the crises. In this study twenty board members of nonprofit organizations who had experienced an organizational crisis during their board service were interviewed. Participants were asked to share their perceptions and explore how they identified and made meaning of the events and board processes that went on as the crisis …

Facilitating Emergence: Complex, Adaptive Systems Theory And The Shape Of Change, Peter Martin Dickens

Antioch University Dissertations & Theses

This study used Principal Component Analysis to examine factors that facilitate emergent change in an organization. As organizational life becomes more complex, today’s dominant management paradigms no longer suffice. This is particularly true in a health care setting where multiple sources of disease interacting with each other meet with often-competing organizational priorities and accountabilities in a highly complex world. This study identifies new ways of approaching complexity by embracing the capacity of complex systems to find their own form of order and coherence. Based on a review of the literature, interviews with hospital CEOs, and my organization development practice experience …

Faculty Work: Moving Beyond The Paradox Of Autonomy And Collaboration, Mark A. Hower

Antioch University Dissertations & Theses

Freedom to pursue one's intellectual interests, known as professional autonomy, is a valued and longstanding faculty tradition. Profound changes in society and the academy, however, suggest new values may be emerging. Collaboration, for example, is increasingly vital to success outside of the academy, and faculty culture, long an individualistic domain, may be shifting in response. This multiple case study explores how faculty members experience the relationship between professional autonomy and collaboration within the context of their department work. Faculty members in four departments were interviewed and both qualitative and simple quantitative data collected. The study found faculty members satisfied with …

Millennial Integration: Challenges Millennials Face In The Workplace And What They Can Do About Them, Chip Espinoza

Antioch University Dissertations & Theses

There is a monumental changing of the guard that is currently taking place in organizations due to demographic metabolism. One of the largest birth cohorts or generations in history (Baby Boomer) is beginning to retire while their predecessor (Builder) is almost completely out of the workforce. Gen X is hitting stride and on the cusp of inheriting the proverbial organizational mantle. The three aforementioned age cohorts have learned to play in the organizational sandbox together. However, a new age cohort (Millennial, a.k.a. Gen Y), equal or greater in size to the Baby Boomer cohort started entering the playground approximately ten …