Business Commons^™

The Importance Of Community Resilience: Developing The American Red Cross International Services Department In The New Hampshire Region, Sarah Romac

Capstone Collection

Disaster management and humanitarian aid organizations have had to reevaluate how communities and individuals can better adapt and prepare for future disaster events. One concept organizations are incorporating into their overall framework is strengthening community resilience. Increasing a community’s resilience level increases its ability to cope with the changes that affect it. Creating awareness of the vulnerabilities in an area, addressing these vulnerabilities with preparedness training, disaster risk reduction (DRR), and sustainable changes made over the long-term can develop a community’s adaptive capacity to be more resilient.

For my practicum, I was given the opportunity to be the International Services …

The Dynamic Relationships Of Work Affect And Job Satisfaction With Perceptions Of Fit, Allison S. Gabriel, James M. Diefendorff, Megan M. Chandler, Christina M. Moran, Gary J. Greguras

Research Collection Lee Kong Chian School Of Business

This study assessed the longitudinal relationship between perceived fit (i.e., person–organization fit, person–job fit) and affect-based variables (i.e., job satisfaction, negative affect, positive affect) using momentary (i.e., within-person level) and stable (i.e., between-person level) assessments of both sets of variables. In doing so, we tested 3 theoretical models of the perceived fit and work affect relationship (i.e., fit preceding affect; affect preceding fit; reciprocal fit–affect relations) to determine (a) the antecedents and consequences of fit perceptions, (b) whether fit perceptions exhibit meaningful within-person variability, and (c) if direct fit perceptions are simply the result of affect/job satisfaction at work or …

Within-Person Variability In Job Performance: An Integrative Review And Research Agenda, Reeshad S. Dalal, Devasheesh P. Bhave, John Fiset

Research Collection Lee Kong Chian School Of Business

Although both researchers and practitioners know that an employee’s performance varies over time within a job, this within-person performance variability is not well understood and in fact is often treated as error. In the current paper, we first identify the importance of a within-person approach to job performance and then review several extant theories of within-person performance variability that, despite vastly different foci, converge on the contention that job performance is dynamic rather than static. We compare and contrast the theories along several common metrics and thereby facilitate a discussion of commonalities, differences, and theory elaboration. In so doing, we …

Bureaupathology And Organizational Fraud Prevention: Case Studies Of Fraud Hotlines, Chelsea Ann Binns

Dissertations, Theses, and Capstone Projects

This dissertation examined the effect of organizational bureaucracy on fraud hotline performance. Fraud hotlines are used to receive anonymous fraud tips from employees in all sectors to prevent and detect fraud. This work contributes to the research on fraud hotlines, which today is very light. This work also examined individual hotline performance against organization theory, which is absent in the literature. The literature also doesn't include studies using social media data to determine organizational climate. This work contributes to that literature by providing a collective case study examination of the fraud hotlines in six organizations. Their hotline performance was examined …

An Approach To Understanding Through Practice: Contextual Analysis Of A High School--College Latina/O And Latin American Studies Collaborative Program, Gabriel Antonio Higuera

Dissertations, Theses, and Capstone Projects

Collaborative, interdisciplinary, multigenerational, and culturally-rooted educational programs benefit students of historically marginalized groups in the United States. This paper employs critical race theory (CRT) as a means to better understand the greater dynamics undergirding the achievement gap. CRT also serves as a basis for the narrative description of the high school-college collaborative program I created and developed in Phoenix, Arizona, from 2002 to 2006. The program model features 2-year and 4-year college students co-facilitating dialogues on Latina/o and Latin American Studies at participating high schools. Collaborative program structures are analyzed with a focus on their ability to invite community input …

Building Negotiation Capability In An Organisation, Singapore Management University

Perspectives@SMU

Companies should view negotiation as a critical capability in building success

Patient Safety Culture And High Reliability Organizations, Jared D. Padgett

Walden Dissertations and Doctoral Studies

A 1999 evaluation of case studies performed by staff from the Institute of Medicine found that between 40,000 and 98,000 patients died from preventable errors, while 43,598 individuals died in car accidents that year. A 2011 report increased that estimate nearly 10 times. Widespread preventable patient harm still occurs despite an increase in healthcare regulations. High-reliability organization theory has contributed to improved safety and may potentially reverse this trend. This explorative single case study explored how the perceptions and experiences of nursing and respiratory staff affected the successful transition of a healthcare organization into a reliability-seeking organization. Fourteen participants from …

Follower Perceptions Deserve A Closer Look, Peter D. Harms, Seth M. Spain

P. D. Harms Publications

On the whole, we embrace the wisdom of Lord and Dinh’s suggestion that leadership researchers need to refocus our attention on the distinction between leadership perception and effectiveness. That said, we hope that the field can move one step further by recognizing the need to treat perceptual biases as more than systematic errors to be controlled for. As encoded in Lord and Dinh’s first two principles, followers are active participants in the construction of leadership phenomena, so the perceptual “baggage” that they bring into the leader–follower system is an important building block in that construction. We believe that by accounting …

Engaging Youth: Linking Design And Implementation Choices Of Out-Of-School Time Programs In Boston To The Development Of Political Engagement Attitudes In Youth Age 14 To 18, Felicia M. Sullivan

Graduate Doctoral Dissertations

Tens of thousands of youth in communities across the United States are engaged every day in out-of-school time (OST) programs. These young people seek opportunities to recreate and socially engage, enhance academic and leadership skills, express themselves creatively, explore important issues in their communities, and work toward affecting change. These programs provide important institutional learning environments in which young people begin to assimilate their roles as political actors and citizens. As the delivery of social services and public programs has increasingly devolved from the government to the nonprofit sector, these programs also shape how young people come to understand their …

Appropriation Or Participation Of The Individual In Knowledge Management, Isabel D. W. Rechberg, Jawad Syed

Publications and Research

Purpose- This review paper examines whether there is a tendency towards appropriation or participation of the individual in the literature of knowledge management (KM).

Design/methodology/approach- This is a literature review paper. In terms of approach, appropriation in this paper is referred to as the KM tasks assigned to individual employees by the management whereas participation is referred to as KM tasks determined jointly by individuals and management.

Findings- The review suggests that while the participation of individuals is seen as important for KM, the KM discourse and practice is visibly oriented towards the appropriation of individual employees and their knowledge …

The Impact Of Generational Differences On Organizational Relationships: A Communication Perspective, Mecca M. Salahuddin

Theses & Dissertations

The purpose of this mixed methods sequential explanatory study was to investigate the relationship between an individual’s generation and the communication styles used with other generations, and explore the influence of intergenerational communication styles on organizational relationships. The study utilized the Global Perceptions of Intergenerational Communication (GPIC) survey to assess participants’ perceptions of others and one’s own communication styles on three factors: accommodation, nonaccommodation, and respectful avoidance. Three hundred and eighty-five participants of staff and administrators employed at five community colleges located in South Texas completed the survey. Principal component analyses and multiple analysis of variance analysis results showed the …

The Art Of Negotiation, Singapore Management University

Perspectives@SMU

Be clear about your objectives before sitting down to make a deal

Organizational Justice: A Primer, Todd C. Harris

Bridgewater Review

No abstract provided.

The Relationship Between Wellness Behavior Traits And Organizational Citizenship Behavior Traits, Vicki Yeager Brumfield

Dissertations

In difficult economic times a healthy employee that has consistently low absenteeism rates and who volunteers or takes on extra responsibilities at the workplace could be an asset for any business or organization. The personnel component is a significant area of expense for most businesses that includes costs related to salaries, insurance, and training. An effective and efficient employee impacts the morale, productivity, and the fiscal health of a workplace. The aim of the present study was to examine the pattern of relationships between organizational citizenship behavior and employee wellness behaviors. Data sets that consist of a combination of a …

Conceptualizing And Assessing Interpersonal Adaptability: Towards A Functional Framework, Tom Oliver, Filip Lievens

Research Collection Lee Kong Chian School Of Business

As a result of the increased frequency and complexity of interpersonal interactions in today’s workplaces, researchers and practitioners have emphasized the need for workers to be interpersonally adaptive (Griffi n, Neal, and Parker, 2007; Pulakos et al., 2000). Increasingly, to accomplish their work, workers need to interact effectively with others in the workplace. This is in part due to the predominance of service-oriented organizations in many economies (Zeithaml and Bitner, 1996). Workers in these organizations are required to spend a considerable part of their day engaging in social interactions and managing social relationships with customers (Schneider, 1994) and teams (Kozlowski …

Theory And Practice: A Historical Examination Of The Assumptions And Philosophy Of Human Resource Development, Matthew Wayne Gosney

Graduate Theses and Dissertations

The history of Human Resource Development (HRD) is the history of human organizational growth and development. A review of the history of western civilization, with particular focus on the Industrial Revolution to the modern era, demonstrates a distinct interaction between the predominant philosophy of the time, theory, and practice. A better understanding of seminal events in HRD's history thus provides insight into informing philosophies of HRD and the assumptions upon which current HRD theory and practice rest. Research was conducted to explore this interplay between philosophy, theory, and practice. The research was thematic and historical in nature, including the evaluation …

Donor And Grantor Reactions To Ceo Compensation In Nonprofit Organizations, Stacey Renee Kaden

Graduate Theses and Dissertations

Nonprofit organizations often rely on donations and grants to accomplish their mission. This study examines whether nonprofit organizations with high CEO compensation receive less in donor and grantor support compared to nonprofit organizations with lower CEO compensation. I find strong evidence that both donors and grantors give less to organizations that spend a larger percentage of total expenses on total CEO compensation. I also find that the reactions of donors and grantors differ based on the type of CEO compensation. While donors and grantors react to CEO base compensation, grantors also react to other CEO compensation and nontaxable benefits.

In …

Stupid Doctors And Smart Construction Workers: Perspective-Taking Reduces Stereotyping Of Both Negative And Positive Targets, Cynthia S. Wang, Gillian Ku, Kenneth Tai, Adam D. Galinsky

Research Collection Lee Kong Chian School Of Business

Numerous studies have found that perspective-taking reduces stereotyping and prejudice, but they have only involved negative stereotypes. Because target negativity has been empirically confounded with reduced stereotyping, the general effects of perspective-taking on stereotyping and prejudice are unclear. By including both positively and negatively stereotyped targets, this research offers the first empirical test of two competing hypotheses: The positivity hypothesis predicts that perspective-taking produces a positivity bias, with less stereotyping of negative targets but more stereotyping of positive targets. In contrast, the stereotype-reduction hypothesis predicts that perspective-taking reduces stereotyping, regardless of target valence. Three studies support the stereotype-reduction hypothesis. Perspective-taking …

The Relationship Of Goal Focus To Physical Distance, Job Title And Years Served Within The University Of Arkansas Division Of Agriculture, Christina Miller

Graduate Theses and Dissertations

The purpose of this study is to determine the relationship between physical distance from the headquarters, number of years working within the Division of Agriculture, and job title compared to mission statement and goal focus. The Division of Agriculture as part of the University of Arkansas System is a unique organization because many of its employees are not physically located at the headquarter locations of Little Rock and Fayetteville. The Cooperative Extension Service, part of the Division of Agriculture, has at least one office in each of Arkansas's 75 counties as well as faculty and staff members located at five …

Unleashing Creativity Across Cultural Borders, Roy Y. J. Chua

Research Collection Lee Kong Chian School Of Business

As the global economy integrates and companies pursue opportunities outside their traditional borders, it is increasingly important to innovate across cultural borders. This article explains how individuals can improve cross-cultural creativity.

Intergroup Competition As A Double-Edged Sword: How Sex Composition Regulates The Effects Of Competition On Group Creativity, Marcus Baer, Abhijeet K. Vadera, Roger T. A. J. Leenders, Greg R. Oldham

Research Collection Lee Kong Chian School Of Business

Building on social role theory, we extend a contingency perspective on intergroup competition proposing that having groups compete against one another is stimulating to the creativity of groups composed largely or exclusively of men but detrimental to the creativity of groups composed largely or exclusively of women. We tested this idea in two separate studies: a laboratory experiment (Study 1) and a field study (Study 2). Study 1 showed that competition had the expected positive effects on the creativity of groups composed mostly or exclusively of men and produced the predicted negative effects on the creativity of groups composed of …

Structures And Relationships Between The Business Executive And Information Technology Executive At The University: A Mixed Methods Study, Angela K. Hollman

College of Education and Human Sciences: Dissertations, Theses, and Student Research

This study uses an explanatory mixed methods methodology to attempt to determine the reporting relationships between business and IT executives within the university. The study also explores IT and business executives thoughts on these relationships. Supporting research from organizational studies and business-IT alignmfent is combined in order to enhance the study. In the first quantitative phase, an exploratory factor analysis is used to determine organizational dimension factors while simple response and frequency analysis are used to model the top occurring organizational structures between IT and business executives. The second qualitative phase used semi-structured interviews with 12 random CIOs and CFOs …

Psycap And The Impact On The Development Of Intercultural Sensitivity Of Healthcare Educators: A Mixed Methods Study, Helen A. S. Fagan

Department of Agricultural Leadership, Education, and Communication: Dissertations, Theses, and Student Research

This purpose of this explanatory sequential mixed methods study was to examine the intercultural sensitivity development process of faculty and staff at a health sciences college in the Midwest. In the quantitative phase, this study investigated changes in intercultural sensitivity over a three year period, along with the relationship between developmental level of intercultural sensitivity (as measured by Intercultural Development Inventory [IDI] [Hammer, Bennett, & Wiseman, 2003]) of participants and Psychological Capital (PsyCap, a multidimensional construct consisting of hope, efficacy, resiliency, and optimism [Luthans, Youssef, & Avolio, 2007]). In the qualitative phase (Case Study) data collection and analysis further explored …

Technology Acceptance In A Mandatory Environment: A Test Of An Integrative Pre-Implementation Model., Mohanned Al-Arabiat

College of Computing and Digital Media Dissertations

Technology acceptance has been studied extensively within the IS discipline. The introduction of the technology acceptance model (TAM) has given researchers the opportunity to produce a vast body of knowledge; however, existing gaps within the technology acceptance literature warrant further investigation of these understudied areas. Namely, few if any have studied end users’ acceptance of newly implemented technologies within organizational contexts before end-users start using the technology. Additionally, leadership is one of the areas that has not yet been sufficiently integrated with the technology acceptance literature. The Leader-Member Exchange (LMX) theory with its roots in the social exchange theory offers …

From Micro To Macro: Examinations Of Individual Level Work–Family Conflict And Organizational Level Entrepreneurial Orientation, Kristin B. Backhaus

Organization Management Journal

No abstract provided.

Older-Worker-Friendly Policies And Affective Organizational Commitment, Kerri Anne Crowne, Jeremy Cochran, Caryl E. Carpenter

Organization Management Journal

In the United States the Baby Boomer generation is advancing toward retirement age and many are choosing to stay in the workforce. This study develops and analyzes a model of the impact of older-worker-friendly (OWF) policies in organizations on job satisfaction, strain-based work/family conflict, and affective organizational commitment in older workers. The data included 368 full-time employed persons age 50 years or older who participated in a telephone survey. Linear regression was used to analyze the hypothesized relationships. Results indicated that the model was supported. Older workers who were employed at organizations with more older-worker-friendly policies had higher levels of …

Addressing Difficult Issues In The Hrm Bubble, Steven Meisel

Organization Management Journal

No abstract provided.

Linking Interactional Justice To Work-To-Family Conflict: The Mediating Role Of Emotional Exhaustion, Ivy A. Kyei-Poku

Organization Management Journal

This study examined the effect of interactional justice on work– to-family conflict and whether emotional exhaustion was a mediator of this relationship. Field survey data were obtained from 141 employees from various organizations and occupations. The findings suggest that perceptions of interactional justice are related to work-to-family conflict and, as predicted, emotional exhaustion mediated the relationship between interactional justice and work-to-family conflict. Theoretical and practical implications are discussed.

Everyday Phenomenology And An Exploration Of “The Transcendental Attitude”, Joy Beatty

Organization Management Journal

No abstract provided.

Phenomenology Redux: Doing Phenomenology, Becoming Phenomenological, Thomas A. Conklin

Organization Management Journal

This article revisits the phenomenological method with particular focus on how it is meaningful for me. The effort is to present this method as a personal journey that has evolved over 13 years and to illustrate how it might become a more accessible approach for meaning-making and serving others. This is partly accomplished by dethroning it from its lofty philosophical perch such that it is available for daily use by practitioners, educators, and researchers. Further accessibility is provided through the presentation of various examples in health care, higher education, and personal reflections on the experience of understanding and employing phenomenology. …