Business Commons^™

The Role Of Simmelian Friendship Ties On Retaliation Within Triads, Kenneth T. Goh, David Krackhardt, Laurie R. Weingart, Tat Koon Koh

Research Collection Lee Kong Chian School Of Business

We examine the effect of friendship in triads on retaliatory responses to unfair outcomes that originate from a group member. Drawing on Simmel's classic discussion of relationships in social triads versus dyads, we hypothesized that the effect of unfairness on retaliation between friends is stronger when the third party in the triad is a mutual friend, rather than a stranger. We also draw on social categorization theory to hypothesize that the effect of unfairness on retaliation between strangers is stronger when the third party is a friend of that stranger than when the triad consists of all strangers. Hypotheses were …

Bicultural Social Identity: Do Biculturals Assess Workplace Deviance Differently Across Different Ethnicities?, Andy Y. Chiou

Dissertations, Theses, and Capstone Projects

Research on biculturals has informed us much regarding their cognition and identity integration, however little as to the bicultural perception of in- and out-groups, and whether it can be primed. I examined this question in a workplace setting using the black sheep framework, specifically: Given the activation of one of a bicultural's specific cultural identities, will he or she allocate punishment to deviant employees of different cultural backgrounds differently based on whether he or she views them as an in-group or out-group member? In Study 1, I show that Asian-American biculturals do assess deviant employees of different cultural backgrounds differently …

Interpersonal Trust Within Negotiations: Meta-Analytic Evidence, Critical Contingencies, And Directions For Future Research, Dejun Tony Kong, Kurt T. Dirks, Donald L. Ferrin

Research Collection Lee Kong Chian School Of Business

Trust has long been recognized by scholars and practitioners alike as an important factor for negotiation success. However, there has been little effort to date to empirically review or theoretically synthesize the research on trust in the context of negotiations. We present a social exchange framework that describes the processes through which trust influences negotiation behaviors and outcomes. We identified three critical contingencies that modified the effects of trust on negotiation behaviors and outcomes. A meta-analysis on a sample of 38 independent studies provided considerable support for the model and also confirmed the importance of the three contingencies for understanding …

Right Person At The Right Place: How Ipr At The Host Location Influences The Internal Division Of Innovative Labor In Multinational Enterprises, Anand Nandkumar, Kannan Srikanth

Research Collection Lee Kong Chian School of Business

The internationalization of R&D activity by multinational enterprises (MNEs) is increasing, with a recent big push towards emerging economies. Understanding how MNEs organize collaborative R&D across geographies is therefore an important area of scholarship. However, little attention has been paid towards understanding the factors that influence the division of innovative labor within an MNE across geographies – the internal division of innovative labor. Drawing on the literature that shows that strong protection for intellectual property (IP) is important for the efficient division of innovative labor between firms, we argue and show that differences in effectiveness of IP protection between international …

The Invisible Eye? Electronic Performance Monitoring And Employee Job Performance, Devasheesh P Bhave

Research Collection Lee Kong Chian School Of Business

To enhance employee performance, many organizations are increasingly using electronic performance monitoring (EPM). The relationship between the frequency of EPM use and employee performance is examined in 2 field studies. In Study 1, which uses a unique longitudinal data set, results reveal that shorter time lags between 2 consecutive employee performance assessments are related to better task performance as indicated by call quality metrics. A second field study using matched supervisor–employee and EPM system data is conducted in 2 call centers to extend these results and to focus more directly on the supervisors’ use of EPM and its relationship with …

Mission Statement Alignment: Guiding Ministries Toward A Strategic Culture Focused On The Great Commission, David Fuller

Doctoral Dissertations and Projects

The development of organizational mission statements has been emphasized since the early 1990's. Church ministries and religious organizations providing direct human services within communities have utilized mission statements to articulate actions and identity. The purpose of this project is to provide a framework to construct a clearly defined mission statement, to measure the behavior of the organization to determine proper mission statement alignment and to focus that alignment toward the great commission. The project will survey religious organizations within the United States and compare religious non-profits' operational and administrative procedures to their own mission statement. Based on the findings of …

Implementation Of A New Enterprise Resource Planning System, Lacy Payne

Masters Theses & Specialist Projects

The objective of this thesis was to upgrade an Enterprise Resource planning system that was outdated into a new age Enterprise resource planning system based centered on a scheduling algorithm. This was a key change that needed to be made to transform the company from old thinking to new. Primarily the testing of this implementation was done through mapping of processes, followed by trial and error, and finally improving and sustaining the processes it took to use the system correctly. The mapping of the processes was completed by the Process Manager as well as the Lead, Supervisor, or Manager of …

Examining The Effects Of Corporate Mindfulness Training, Ellen Choi, Jochen Reb

Research Collection Lee Kong Chian School Of Business

No abstract provided.

The Too-Much-Talent Effect: Team Interdependence Determines When More Talent Is Too Much Or Not Enough, Roderick I. Swaab, Michael Schaerer, Eric M. Anicich, Richard Ronay, Adam D. Galinsky

Research Collection Lee Kong Chian School Of Business

Five studies examined the relationship between talent and team performance. Two survey studies found that people believe there is a linear and nearly monotonic relationship between talent and performance: Participants expected that more talent improves performance and that this relationship never turns negative. However, building off research on status conflicts, we predicted that talent facilitates performance—but only up to a point, after which the benefits of more talent decrease and eventually become detrimental as intrateam coordination suffers. We also predicted that the level of task interdependence is a key determinant of when more talent is detrimental rather than beneficial. Three …

Explaining The Effects Of Pay Variation On Individual Outcomes, Samantha A. Conroy

Graduate Theses and Dissertations

Compensation is an area of research rife with debate among experts. These debates are primarily concerned with the effectiveness of pay-for-performance. The pay variation and performance relationship is a subset of this research where disagreement and inconclusive findings are common. Is pay variation conducive to higher performance or is pay compression ideal? This study contributes to the pay variation and performance debate by focusing on performance-based pay variation and addressing fundamental assumptions of prior work. Past research has treated pay variation as a proxy for allocation rules and incentive intensity. Separating these two constructs rather than confounding them provides a …

A Discourse Analytical Approach To Understanding Institutional Changes In The Irish Advertising Industry, Rosie Hand, Dalvir Samra-Fredericks Professor, Polly Pick

Conference papers

The central objective of the research upon which this paper draws is to establish how technological, economic and socio-cultural change has impacted the structures, roles and processes of the Irish Advertising Industry. Institutional theory provides the central theoretical framework. The research takes an interpretivist, constructionist and inductivist perspective and employs the methodological approach of discourse analysis to explore how institutions are being shaped and arguably changed by social actors. It draws on a growing body of literature which suggests that language is central to the structuring of organisations. The empirical data and its fine-grained analysis has begun to reveal the …

Bumps Along The Long And Winding Road: Factors Related To Truck Driver Turnover And Job-Induced Tension, Layla Rhiannon Mansfield

Dissertations and Theses

Voluntary turnover rates among truckload carriers are extremely high, ranging from 50% to more than 100% annually (Griffin & Kalnbach, 2002), furthermore, long-haul truck drivers operate in a stressor-filled environment, which exerts enormous adverse influence not only their well-being but also on their intent to quit. This study explores the relational aspects of the driver's work environment to highlight how the relationships that a driver has with their organization, supervisor, and dispatcher can explain turnover and job-induced tension. Drawing on Social Exchange Theory, Conservation of Resources Theory, and concepts from Hirschman's (1970) theoretical framework of Exit, Voice, and Loyalty, this …

Organizational Structure And Knowledge-Practice Diffusion In The Mnc, Nathaniel C. Lupton, Paul Beamish

Faculty Publications

Purpose

This study aims to examine the interaction of formal and informal cross-border knowledge-sharing practices of four large multinational corporations (MNCs) in aerospace, software, IT services and telecommunications industries. The goal was to determine the manner in which coordination and control mechanisms facilitated knowledge transfer.

Design/methodology/approach

Case studies comprised secondary data and semi-structured interviews with corporate headquarters and subsidiary managers in large MNCs conducted in the USA, Canada, Mexico, China, India and Eastern Europe.

Findings

The primary finding of this study is that knowledge transfer mechanisms arise as a result of both formal and informal structures of the MNC. Formal …

Six Great New Articles Including Three White Papers, William P. Ferris

Organization Management Journal

No abstract provided.

Eam White Paper Series: Special Section Introduction, Theodore D. Peters

Organization Management Journal

No abstract provided.

Embracing Paradox In Management: The Value Of The Competing Values Framework, Peter Arsenault, Sue R. Farman

Organization Management Journal

No abstract provided.

Shared Entrepreneurship: Toward An Empowering, Ethical, Dynamic, And Freedom-Based Process Of Collaborative Innovation, Frank Shipper, Charles C. Manz, Bill Nobles, Karen P. Manz

Organization Management Journal

No abstract provided.

Management As A Liberal Art: The Legacy Of The Hartwick Humanities In Management Institute, Theodore D. Peters, Jeffrey Nesteruk

Organization Management Journal

No abstract provided.

An Autoethnographic Perspective On The Messy Business Of Change, Michael B. Elmes, Joy E. Beatty

Organization Management Journal

No abstract provided.

Introduction, Catherine C. Giapponi

Organization Management Journal

No abstract provided.

From Academics To Change Agents In A Gender Equity Initiative, Sonia M. Galtz, Patty Sotirin

Organization Management Journal

Firsthand experience offers a valuable perspective on the lived complications of change initiatives. We describe how we suddenly found ourselves in charge of a university-wide gender equity initiative. Despite our experience with campus issues of gender bias and larger discussions about implicit bias, we were unprepared for the personal, community, and institutional implications of taking on such a widespread and very visible initiative. We reflect on the complexities of our struggles to reframe our own assumptions, to engage with the campus community, to respond to multiform resistances, and to ensure institutional accountability. Our reflections have implications both for equity initiatives …

The Effects Of Group-Level And Individual Contributions On Business Simulation Team Performance, Kristen Backhaus, Karl Heiner

Organization Management Journal

Studies of team performance in business simulations have not investigated the effect of a “star member” of the team on team performance outcomes. This article reports the findings of a study examining the role of team composition variables, team function variables and the effect of a star player on team score in an undergraduate business simulation. As hypothesized, team performance is associated with the performance of a single outstanding player. Among team composition variables, only intrinsic motivation of team members is associated with team score. A composite measure of team function that included team trust, communication and goal clarity was …

An Integrated Course Design Model For Beginning Faculty, Thomas F. Hawk, Amit J. Shah

Organization Management Journal

It is rare that faculty members begin their first full-time teaching position with an integrated and consciously constructed practical model for course design, teaching, and learning. The purpose of this article is to offer new faculty members a starting point for constructing an integrated model of the course design and teaching and learning processes. The model begins with the instructor’s choice of course learning goals, objectives, and outcomes and progresses through the translation of those learning goals and objectives into articulated evaluation and feedback rubrics, the choice of specific learning activities and materials reflected in a learner-centered syllabus, the conduct …

Transnational Companies And Radical Transformation Processes: A Study Of Performance In Comparison To Other Multinational Companies, Jorge Alejandro Palacios

HCBE Theses and Dissertations

The objective of this study was to answer the following question: Do organizations that were defined as having successfully adopted the transnational model, as per Bartlett and Ghoshal (1989), and labeled as transnational companies (TNC), perform significantly better than other multinational companies (MNC) when going through radical transformation processes?

This research question was answered through a mixed method research design. The first part used a quantitative research approach and evaluated the financial performance of TNCs selected from the Bartlett and Ghoshal (1989) research, using secondary data sources from 6 TNCs and 20 MNCs. The second part used a qualitative approach …

Ua41 University College Connection, Dennis K. George, Dean, Wendi Kelley, University College, Western Kentucky University

UC Publications

No abstract provided.

Retaliating Against Customer Interpersonal Injustice In A Singaporean Context: Moderating Roles Of Self-Efficacy And Social Support, Violet Ho, Naina Gupta

Management Faculty Publications

Few studies have examined the relationship between customer injustice and employees' retaliatory counterproductive behaviors toward customers, and those that have done so have been conducted in a Western setting. We extend these studies by examining the relationship in a Singaporean context where retaliatory behaviors by employees might be culturally constrained. While the previously established positive relationship between customer injustice and counterproductive behaviors was not replicated using peer-reported data from employees across two hotels in Singapore, we found that individuals' self-efficacy and perceived social support moderated it. Specifically, the injustice-to-counterproductive behaviors relationship was positive for individuals with high self-efficacy, and for …

Field To Flight: A Techno-Economic Analysis Of Stover To Aviation Biofuels Supply Chain, Amanda C. Bittner

Open Access Theses

Greenhouse gas emissions have been a growing concern. The transportation sector contributes to one-third of GHG emissions in the United States from fossil fuel burning. The Renewable Fuel Standard set a requirement for 16 billion gallons (ethanol equivalent) of cellulosic biofuels to be used in the market. Aviation biofuels can help to meet both of these problems as well as improve U.S. energy security.

Investment in the biofuel industry carries a lot of risk. The biofuel industry is run by the private sector, but can be incentivized by government. Cellulosic biofuels carry even more risk than first generation biofuels, because …

Self-Regulating Teamwork Behaviors In Low-Volume & High-Complexity Production, Aaron W. Powell

Engineering Management & Systems Engineering Theses & Dissertations

An environment of ever increasing competition drives manufacturing organizations to continually search for ways to improve the performance of their production operations. Lean manufacturing, born out of the Toyota Production System (TPS), has become the dominant improvement method sought to meet this need. Although well established in high-volume production settings, the application of lean production methods in low-volume and high-complexity (LVHC) manufacturing contexts has not been as successful. A commonly cited reason is a biased focus on the technical aspects of implementing lean methods with little regard for the social system involved in the change. In the LVHC manufacturing context, …

Impact Of Transformational Leadership On Job Satisfaction And Organizational Commitment And The Re-Enlistment Intention Of Virginia Army National Guard Soldiers, Kervin Gregory Sider

STEMPS Theses & Dissertations

A key component to the success of the Army National Guard (ARNG) is the retention of its soldiers. The ARNG must maintain enough soldiers to accomplish their mission of supporting the active duty Army. Leadership is one of the important factors that influence soldiers' level of job satisfaction and organizational commitment and ultimately their intention to remain or leave the ARNG. This research study sought to determine the impact of transformational leadership on job satisfaction, organizational commitment, and re-enlistment intention. The research questions guiding this study included: (1) Does transformational leadership impact the re-enlistment intention of first term soldiers, mid-term …

Systematic Ict Surveillance By Employers: Are Your Personal Activities Private?, Arlene J. Nicholas

Faculty and Staff - Articles & Papers

This paper reviews the various methods of information and communications technology (ICT) that is used by employers to peer into the work lives and, in some cases, private lives of employees. Some of the most common methods – such as computer and Internet monitoring, video surveillance, and global positioning systems (GPS) – have resulted in employee disciplines that have been challenged in courts. This paper provides background information on United States (U.S.) laws and court cases which, in this age of easily accessible information, mostly support the employer. Assessments regarding regulations and policies, which will need to be continually updated …