Business Commons^™

Merging Cultures: Organizational Behavior, Leadership, And Differentiation In A Health System Merger, Colin G. Chesley

Electronic Theses and Dissertations

Health system mergers and acquisitions (M&As) have increased exponentially in recent years as a result of the Affordable Care Act (Brown, Werling, Walker, Burgdorfer & Shields, 2012). M&As are consummated as a way to control for interdependencies within the market, control costs and leverage debt, and negotiate better rates among health insurers (Bolman & Deal, 2013; Cooper & Finkelstein, 2010; Mirc, 2013). Regardless of the impetus for a merger, the largest predictor of the success or failure of a M&A lies within the organizational culture (Brown, et al., 2012; Cooper & Finkelstein, 2010; Kastor, 2010; Ovseiko, Melham, Fowler & Buchan, …

Creating Sustainable Supply Chains: Influencing Sustainable Practices In The Supply Chain, Saif Mir

Graduate Theses and Dissertations

Organizations worldwide are reporting their commitment to create sustainable supply chains. Ultimately, supply chain professionals are the drivers of change within their respective organizations, so this dissertation examines the role of communication as a tool to persuade supply chain professionals to create sustainable supply chains. The three studies within this dissertation employ different methodologies to examine the role of communication in the development and implementation of sustainability initiatives. The first study, a grounded theory investigation, highlights the network, communication, and structural factors that provide a strong business case for the development of sustainability initiatives. A strong business case influences the …

Driving Organizational Change From The Bedside: The Aacn Clinical Scene Investigator Academy., Susan R. Lacey, Caryl Goodyear-Bruch, Adrienne Olney, Dave Hanson, Marian S. Altman, Natasha S. Varn-Davis, Debbie Brinker, Ramón Lavandero, Karen S. Cox

Manuscripts, Articles, Book Chapters and Other Papers

BACKGROUND: Staff nurses are pivotal in leading change related to quality improvement efforts, although many lack skills to steer change from the bedside. The American Association of Critical-Care Nurses (AACN) staff nurse leadership program, Clinical Scene Investigator (CSI) Academy, teaches and empowers staff nurses in leadership skills and change concepts to translate evidence into practice affecting patient outcomes.

OBJECTIVES: To describe the curriculum of the AACN CSI Academy that provides staff nurses with the leadership skills required to create unit-based change projects that positively impact patient/family outcomes.

METHODS: The curriculum of the Academy included leadership topics, communication, change concepts, quality …

A Closer Look At The Measurement Of Dispositional Reasoning: Dimensionality And Invariance Across Assessor Groups, François S. De Kock, Filip Lievens, Marise Ph. Born

Research Collection Lee Kong Chian School Of Business

Despite the growing interest in dispositional reasoning as a construct and determinant of good raters (good judges'), its measurement still requires attention. We address two measurement issues in the present study. First, this study tests a hierarchical model as a more parsimonious account for dispositional reasoning than component- or general-factor models that were examined in earlier studies. So, this provides a more comprehensive test of the different measurement models underlying dispositional reasoning data. Second, we assess the measurement invariance of dispositional reasoning measure scores across two different populations of assessors that are often trained and used in workplace assessments, namely …

Configuring Innovative Societies: The Crossvergent Role Of Cultural And Institutional Varieties, Di Fan, Yi Li, Liang Chen

Research Collection Lee Kong Chian School Of Business

The study aims to explore why some societies are more innovative than others in high-technology sectors. Following a crossvergence perspective, we generate nine causal conditions by accommodating both cultural and institutional varieties: uncertainty avoidance, masculinity, individualism and power distance as culture indicators, and union density, skill development, market capitalization to credit, prevalence of cluster and state dominance as institutional indicators. Applying the configurational approach, we conducted fuzzy-set qualitative comparative analysis (fsQCA) on Organization for Economic Co-operation and Development (OECD) member countries. We confirm the equal importance of both cultural and institutional mechanisms as contributors to national innovativeness, and identify equifinal …

Economic Downturns Undermine Workplace Helping By Promoting A Zero-Sum Construal Of Success, Nina Sirola, Marko Pitesa

Research Collection Lee Kong Chian School Of Business

Workplace helping is essential to the success of organizations and economies. Given the economic benefits of helping, it seems important that during difficult economic periods the amount of helping does not decline. In this research, we propose and show that it does. We argue that cues that signal the economy is performing poorly prompt a construal that the success of one person implies less success for others. This zero-sum construal of success in turn makes employees less inclined to help. Four studies found evidence consistent with our theory. Study 1 found that worse economic periods are associated with a more …

Get Innovative In Personnel Selection: The Case Of The Port Of Antwerp, Filip Lievens, Britt De Soete, Christoph Nils Herde

Research Collection Lee Kong Chian School Of Business

Thanks to its central location and its large storage and distribution capacity, the Port of Antwerp can be regarded as a key gateway to Europe. Concerning international maritime transport, Antwerp is ranked as the second harbor of Europe and the seventh harbor worldwide. The Port of Antwerp is the European market leader in terms of the transportation of steel, fruit, forest products, coffee, tobacco, and other products. In 2009, it dealt with almost 160 million tons of goods. Each year, over 14,000 sea-going vessels and 55,000 inland navigation vessels are passing through the Port of Antwerp. As nearly every important …

Succession Planning In The Religious Non-Profit Sector: Understanding Associate Pastors’ Experiences Of Serving As Internal Interims, Darius Mason Chapman

Human Resource Development Theses and Dissertations

Abstract

SUCCESSION PLANNING IN THE RELIGIOUS NON-PROFIT SECTOR: UNDERSTANDING ASSOCIATE PASTORS’ EXPERIENCES OF SERVING AS INTERNAL INTERIMS

Darius Chapman

Committee Co-Chair: Andrea D. Ellinger, Ph.D.

Committee Co-Chair: Rochell McWhorter, Ph.D.

The University of Texas at Tyler

May 2017

The concept of succession planning is not new for organizations, as most will experience the loss of key personnel for a variety of reasons including retirement, termination, death, and unforeseen circumstances. Therefore, having a deliberate and systematic process for identifying, developing, and retaining key personnel makes succession planning critical to the long term viability of organizations.

However, challenges in the global marketplace, …

Project Manager Motivation: Job Motivators And Maintenance Factors, Thomas G. Henkel, James W. Marion Jr, Debra T. Bourdeau

Publications

The present study explored the applicable motivation factors that contribute to job satisfactory in terms of job motivators and maintenance factors when working projects. Students enrolled in a university advanced project management leadership course were asked to respond to a job motivators and maintenance factors self-assessment which is a useful framework to determine the factors that contribute to their motivation when working projects (Lusser & Achua, 2016). A chi-square test was conducted to determine if the observed values were significantly different from an expected value of 18. The chi-square goodness of fit test led to the rejection of H10 and …

Finding Common Ground: Learning From Leaders Who Have Utilized Conflict Transformation Behaviors In The Mental Health Field In The United States, Tamarah E. Tilos

Dissertations

Purpose: The purpose of this study was to discover and describe how exemplary leaders establish common ground and produce breakthrough results in the mental health field by utilizing the 6 domains of conflict transformation: collaboration, communication, problem solving, process, emotional intelligence, and ethics.

Methodology: This thematic, phenomenological study was accomplished through examination of the lived experiences of exemplary leaders with firsthand experience transforming conflict and finding common ground. The target population for this study included executive-level leaders of nonprofit organizations, governmental institutions, state and national associations, and private businesses serving adults and children with mental illness, developmental or behavioral disabilities, …

Ten Elements Of Organizational Transformation: Strategies For Moving Towards Integrated Employment, Jaimie Ciulla Timmons, John Butterworth, Jonathan Lucus, Thinkwork! At The Institute For Community Inclusion At Umass Boston

All Institute for Community Inclusion Publications

This session will share ten key organizational characteristics necessary to strengthen competitive integrated employment outcomes. Get a first-hand look at the RRTC’s Organizational Transformation Toolkit and explore our Provider Employment Leadership Network, a yearlong facilitated Community of Practice of provider leaders in employment. In conjunction with The Arc of the United States, this PowerPoint offers ten essential elements necessary for successful organizational transformation, along with strategies for implementing each element.

The Link Between Job Satisfaction And The Intention To Leave Among Casino Employees, Oliver Wayne Aho

Doctor of Business Administration (DBA)

Job turnover has long plagued the hospitality and tourism industry. The casino segment of this industry is particularly vulnerable to excessive staff turnover due to the face-toface interaction between gamblers and gaming company employees. The relationship between job satisfaction and job turnover has been explored in numerous industries. This research study used correlational research, linear regression, and descriptive statistics to examine the intrinsic, extrinsic, and general factors of job satisfaction and its influence on the intent to leave for all employees and the employees of the security, housekeeping, and beverage departments of a major casino operation. Additionally, the variables of …

Leadership In Information Technology: Leadership Theories, Perspectives And Ethical Dilemmas, Douglas B. Malcolm

The Siegel Institute Journal of Applied Ethics

This paper will describe various leadership theories and how they were formed, current leadership perspectives for information technology (IT) and the impact they can have on an IT workforce due to negative impressions and conditions. It will then relate current ethical issues faced by Information Technology to the key driving forces behind IT today along with detailing the current ethical issues faced by IT Leadership. Finally it will recommend some future research to help IT Leadership navigate the ethical and leadership issues faced today and to prepare for the future issues that will appear as technology advances.

Exhibiting Resistance During An Organisational Transformation: The Telecommunication Industry In Ghana, Cyracus Badinye Bapuuroh

The Qualitative Report

The purpose of this study is to explore how employees reacted by the manifestation of resistant behaviours and attitudes during an organizational transformation in the telecommunication industry of Ghana. The study adopted a qualitative multiple case study using two organizations. Data was obtained primarily through interviews from twenty employees. Seven (7) participants were interviewed from MTN Ghana and thirteen (13) participants from AIRTEL Ghana. Both managers and non-managers were interviewed. Semi-structured interviews were conducted. Thematic analysis was undertaken to identify relevant themes. The main theme determined from the analysis of data is: Manifestation of resistance and the accompanying sub-themes are …

Herding And Anchoring In Macroeconomic Forecasts: The Case Of The Pmi, John B. Broughton, Bento J. Lobo

Business Faculty Articles and Research

We test if analysts display multiple biases in forecasting the Institute for Supply Management’s (ISM) manufacturing Purchasing Manager’s Index (PMI). We adopt a test that does not require knowledge of the forecaster’s prior information set and is robust to rational clustering, correlated forecast errors and outliers. We find that analysts forecast the PMI poorly and display multiple biases when forecasting. In particular, forecasters anti-herd and anti-anchor. Anti-herding supports a reputation-based notion that forecasters are rewarded not only for forecast accuracy but also for being the best forecast at a single point in time. Anti-anchoring is consistent with forecasters overreacting to …

“I Need That Week Off!”: An Experiential Exercise On Conflict And Negotiation, Melanie A. Robinson

Organization Management Journal

This article presents an experiential exercise designed to provide students with an opportunity to develop their knowledge of ways in which conflict may be managed (using the framework proposed by Thomas, 1976) and types of negotiation. Students form pairs and are presented with a scenario in which they have both requested the same week of vacation to attend events. Unfortunately, they are informed that they are unable to take the time off simultaneously. Participants are asked to discuss among themselves, using assigned modes of managing conflict, to determine how the time will be allocated. The target audience is composed of …

Managing Careers For Ambidexterity And Organizational Alignment: Why It Matters Today To Hr Practice, Nicole C. Jackson, Isabelle Lescent-Giles, Linda M. Dunn-Jensen

Organization Management Journal

Today’s competitive environment increasingly calls for organizations and their employees to align competencies and individual capabilities for ambidexterity. Ambidexterity is defined as the need to exploit competencies while allowing for innovative potential. The role of human capital development, and specifically understanding how existing human resources (HR) practices may limit ambidexterity, is central to career management. While career management spans both individual and organizational interests, we approach this issue from the question of how firms can manage careers to build organizational ambidexterity. We also explore what HR professionals can do to address this issue. As part of our approach, we focus …

Leveraging Positive Psychological Capital (Psycap) In Crisis: A Multiphase Framework, Ivana Milosevic, A. Erin Bass, Djordje Milosevic

Organization Management Journal

Despite recent advancements in understanding of leadership in context, there is surprisingly little insight into leadership in crisis. To provide insight into how leaders navigate crisis, we utilize historical sources of Sir Winston Churchill’s leadership during World War II to analyze which resources are used by leaders during a crisis and how they leverage these resources to lead through and out of the crisis. We discover that psychological capital (PsyCap) is a core individual resource that leaders leverage in crisis. Our findings suggest that leaders leverage PsyCap in varying ways based on the phase of the crisis. That is, different …

The Mountain Musical Theatre Company: Governance Failures, Vince Bruni-Bossio, Brooke Klassen, Brian Lane

Organization Management Journal

No abstract provided.

Towards Establishing Design Principles For Balancing Usability And Maintaining Cognitive Abilities, Gayathri Balasubramanian, Hyowon Lee, King Wang Poon, Wee-Kiat Lim, Wai Keet Yong

CCX Research

While technology has improved the speed, accuracy, and efficiency of work, its prolonged use also weakens users’ cognitive abilities over time. By creating usable, efficient, emotive, and engaging experiences, HCI researchers and practitioners have inadvertently led users to offload their innate capabilities onto their devices. How should technology be (re)designed so as to reduce the negative effects of on users’ cognitive abilities when used over time? In this paper, we discuss a set of design principles intended to help designers consider how long-term use of their artefacts could maintain and even improve users’ unassisted abilities and reduce negative impacts of …

"More Free Time, More Overtime?" An Examination Of The Overtime Paradox For Part-Time Employees Through The Lens Of Non-Working Time, Hsin Ning Yong

Dissertations and Theses Collection (Open Access)

Why do part-time employees with reduced workload and remuneration work longer hours than contracted? Existing research attributes this phenomenon to organisational culture. design of the part-time work. relationship with others at work and one's personality traits. However, there are at least two major gaps in the existing research. Firstly. there is no integrated framework which links these factors influencing part-time employees to work longer hours. This impacts the ability for individuals and companies to systematically apply these findings to improve part-time arrangements; Secondly. most studies to date use self-report methods such:15 interviews and surveys. which limit the findings to what …

Diversity Team Building: Impact On Virtual Team Performance, Nina C. Magpili-Smith

Engineering Management & Systems Engineering Theses & Dissertations

Although organizations have addressed diversity issues at the organizational-level with resulting positive employee outcomes, lack of scholarly attention to team-level interventions remain. Team-level interventions would benefit organizations more directly as they address issues directly related to task accomplishment. Since diversity may lead to negative performance results for teams, a team building intervention based on the latest empirical research was developed and tested to address the potential performance losses associated to diversity in decision-making teams. The team building intervention provides six crucial elements, namely (1) direct experience of how deep-level team diversity affect team dynamics, (2) diversity education, (3) cultivation of …

Threat Or Challenge? Intensified Job Demands And The Moderating Effect Of Differentiated Transformational Leadership, Benjamin Bass

Psychology Theses & Dissertations

Over the past 30 years, industrialized democracies have experienced major economic change due to globalization, economic instability, and rapid technological innovation. To remain viable, organizations maximize flexibility through strategies like downsizing, just-in-time inventory, and temporary labor. Consequently, employees face heightened responsibility, variable workloads, and rising job insecurity. While these demands are stressful, at times, some may represent an exciting challenge. Recently, researchers started studying how the long-term intensification of work affects employees via intensified job demands. This dissertation builds on their efforts by exploring short-term job demand intensification. Specifically, the transactional model of stress and the job demands-resources model were …

Peer Effects Of Corporate Social Responsibility, Hao Liang, Hao Liang, Xintong Zhan

Research Collection Lee Kong Chian School Of Business

We investigate how firms react to their peers' adoption of corporate social responsibility (CSR) by using a regression discontinuity design that relies on "locally" exogenous variations of CSR generated by shareholder proposals that pass or fail by a small margin of votes. Specifically, we find that peers of a voting firm who passed a close-call CSR proposal experience lower announcement returns and higher following-year CSR scores compared to those of a voting firm that marginally failed a CSR proposal. Such effects are stronger in peer firms with higher competitive pressure, better CSR performance relative to the voting firm, and a …

Toward A Theoretical Framework To Studying Climate Change Policies: Insights From Case Study Of Singapore, Ai Sian Ng, May O. Lwin, Augustine Pang

Research Collection Lee Kong Chian School Of Business

The world decided in December 2015 to take actions to reduce global warming. To contribute toward this goal, this research examines possible policy levers for inclusion in the climate change ratification plan. A case study of the measures taken by the Republic of Singapore, a low-lying 719.2 km2 island without natural resources in Asia, is conducted. Being vulnerable to climate change impact and yet having to balance her people’s needs and economic progress with limited resources, the measures taken by this small country could offer policy insights for small states and states without access to alternative energy sources. This research …

Explicating The Information Vacuum: Stages, Intensifications, And Implications, Eugene Woon, Augustine Pang

Research Collection Lee Kong Chian School Of Business

Purpose: Information vacuums (IVs) arise from organizational failure to satisfy the stakeholders’ informational demands during crises. The purpose of this paper is to expand Pang’s (2013) study of the phenomenon of IV by investigating its nature, stages, intensifying factors and resolution. Design/methodology/approach: Print and social media data of five recent international crises with apparent IVs were analyzed. Findings: Poor crisis communications are intensifying factors that induce media hijacks and hypes, distancing, and public confusion. A four-stage model maps the phenomenon into a flow chart describing its development. IV termination begins when organizations either respond with information or provide solutions, results, …

Fast-And-Frugal Trees As Noncompensatory Models Of Performance-Based Personnel Decisions, Shenghua Luan, Jochen Reb

Research Collection Lee Kong Chian School Of Business

Employees’ performance provides the basis for many personnel decisions, and to make these decisions,managers often need to integrate information from different performance-related cues. We asked college students and experienced managers to make a series of performance-based personnel decisions and tested how well weighting-and-adding, compensatory logistic regression and lexicographic, noncompensatory fast-and-frugal trees (FFTs) could describe participants’ decision processes regarding both choices and reaction times. Results show that a significant proportion of the participants (i.e., nearly half of the college students and more than two-thirds of the experienced managers) applied FFTs to make such decisions,and that the majority of them adopted key …

Breach: Understanding The Mandatory Reporting Of Title Ix Violations As Pedagogy And Performance, Jacob G. Abraham

USF Tampa Graduate Theses and Dissertations

This dissertation examines how institutions generate, teach, and authorize normative performances through texts and/as pedagogical practices. Through an analysis of the University of South Florida’s mandatory reporting policy, training, and Title IX Incident Report Form, this project examines how institutions construct and privilege certain values, performances, and individuals as means of generating the legal compliance of the institution independent. These practices are valued independent of how such compliance enables and limits the relationship between students and teachers. I argue the University’s texts and pedagogical practices serve to substantiate, authorize, and perform the materialization of certain privileges and the normative standards …

Project Manager Leadership Styles: Task Vs. People-Oriented, Thomas G. Henkel, James W. Marion Jr, Debra T. Bourdeau

Publications

The present study explored applicable leadership behavior in terms of concern for task and/or people-oriented when leading project teams. Students enrolled in a university Master of Science in Project Management degree program were asked to respond to the Fielder Leadership Style Self-Assessment which is a useful framework to determine task versus people-oriented leadership (Lusser & Achua, 2016). A chi-square test was conducted to determine if the observed values were significantly different from an expected value of five. With a p value

Cyber Counterproductive Work Behaviors: Measurement, Prediction, And Means For Reduction, Brittany K. Mercado

Dissertations, Theses, and Capstone Projects

Although counterproductive work behaviors (CWB) have received intense attention by both researchers and practitioners over the past few decades, this body of literature has yet to address the many novel avenues for employee counterproductivity resulting from modern technologies. For example, with the current ubiquity of electronic devices and Internet access, employees can conveniently engage in personal tasks while they should be working or even damage organizational data with unprecedented ease. Beyond reputational concerns and productivity losses, firms’ reliance on electronic storage of critical information also produces novel security risks. Measures of CWB and, therefore, investigations into the construct do not …