Business Commons^™

Tipping, Technology And Lessons In Compensation Design, Kevin F. Hallock

Economics Faculty Publications

New technologies seem to be popping up everywhere to make it easier for customers to exercise their power to pay. From personal phone apps to iPad kiosks in restaurants to video screens in taxis, a tip amount is instantly calculated for you just choose the percent or level you wish to tip. All this technological assistance on tipping is also creating exciting, new data sources. Increasingly, labor economists and other social scientists are using such data sources to better understand how people respond to incentives and the resulting workplace implications. The tipping examples described in this article offer some interesting …

The Relationship Between Wellness Behavior Traits And Organizational Citizenship Behavior Traits, Vicki Yeager Brumfield

Dissertations

In difficult economic times a healthy employee that has consistently low absenteeism rates and who volunteers or takes on extra responsibilities at the workplace could be an asset for any business or organization. The personnel component is a significant area of expense for most businesses that includes costs related to salaries, insurance, and training. An effective and efficient employee impacts the morale, productivity, and the fiscal health of a workplace. The aim of the present study was to examine the pattern of relationships between organizational citizenship behavior and employee wellness behaviors. Data sets that consist of a combination of a …

Conceptualizing And Assessing Interpersonal Adaptability: Towards A Functional Framework, Tom Oliver, Filip Lievens

Research Collection Lee Kong Chian School Of Business

As a result of the increased frequency and complexity of interpersonal interactions in today’s workplaces, researchers and practitioners have emphasized the need for workers to be interpersonally adaptive (Griffi n, Neal, and Parker, 2007; Pulakos et al., 2000). Increasingly, to accomplish their work, workers need to interact effectively with others in the workplace. This is in part due to the predominance of service-oriented organizations in many economies (Zeithaml and Bitner, 1996). Workers in these organizations are required to spend a considerable part of their day engaging in social interactions and managing social relationships with customers (Schneider, 1994) and teams (Kozlowski …

The Role Of Deferred Pay In Retaining Managerial Talent, Radhakrishnan Gopalan, Sheng Huang, Johan Maharjan

Research Collection Lee Kong Chian School Of Business

We examine the role of deferred vesting of stock and option grants in reducing executive turnover. To the extent an executive forfeits all unvested stock and option grants if she leaves the firm, deferred vesting will increase the cost (to the executive) of early exit. Using pay Duration proposed in Gopalan, et al., (forthcoming) as a measure of the length of managerial pay, we find that CEOs and non-CEO executives with longer pay Duration are less likely to leave the firm voluntarily. Employing the vesting of a large prior-year stock/option grant as an instrument for Duration, we find the effect …

Intergroup Competition As A Double-Edged Sword: How Sex Composition Regulates The Effects Of Competition On Group Creativity, Marcus Baer, Abhijeet K. Vadera, Roger T. A. J. Leenders, Greg R. Oldham

Research Collection Lee Kong Chian School Of Business

Building on social role theory, we extend a contingency perspective on intergroup competition proposing that having groups compete against one another is stimulating to the creativity of groups composed largely or exclusively of men but detrimental to the creativity of groups composed largely or exclusively of women. We tested this idea in two separate studies: a laboratory experiment (Study 1) and a field study (Study 2). Study 1 showed that competition had the expected positive effects on the creativity of groups composed mostly or exclusively of men and produced the predicted negative effects on the creativity of groups composed of …

Matching Staff And Projects, Ruth E. Bryan

Library Presentations

No abstract provided.

Employers Need To Do More To Help Maintain Careers Of Employees With Babies, Leandra Preston-Sidler

UCF Forum

It’s amazing how quickly humans adapt to changing circumstances. A few months ago I wrote about how incredibly challenging my first month of life was with a newborn—what many refer to as “baby boot camp,” a perfect term since that’s exactly what it was like thrust into a completely new state of being where life is organized around one thing.

A Call To Leadership: The Awakening, Robin A. Roberts

Office of Diversity & Inclusion

A presentation given to student leaders at Bethune-Cookman University highlighting the transition from student to young professional.

Framing Identity & Change In The Experience Of Interns, Bryleigh Loughlin

Honors Theses

The definition and framing of identity in scholarly work often focuses how an individual conducts identity work in response to identity regulation in order to construct a coherent self. This study expands upon this framework by illuminating the ways that undergraduate interns frame what identity is and the consequences of their framing for their resulting identity construction (identity work). Based on in-depth qualitative interviews, this study demonstrates how participants either framed identity as a stable entity or fluid construct. This study encourages the exploration and discovery of the colloquial ways workers define and discuss identity, so that scholars can understand …

The Impact Of Managers’ Innovative Work Behavior On The Relationship Between Their Work Design And Performance: Evidence From Egyptair Holding Company, Tarek Mohamed Ali

Business Administration

The present research aims to examine the role of managers’ innovative work behavior (hereinafter IWB) in explaining the relationship between their work design (hereinafter WD) characteristics and work role performance (hereinafter WRP) at individual, teamwork and organizational levels.

The WRP conceptual models of (Griffin et al., 2007); WD model of (Morgeson & Humphrey, 2006); and IWB model of (Jong & Hartog 2010) had been integrated to achieve the research purpose. Data was collected about the managers’ WRP, IWB and WD through a structured questionnaire that conducted with a sample of 262 managers working at …

Preparing Adults With Autism Spectrum Disorders For Employment, Princess M. Cullum, Demetria Ennis-Cole

Online Journal for Workforce Education and Development

The work experiences and job histories of adults with ASD were examined to determine whether or not they corroborate findings in the literature. Incidences of ASD are on the rise, and children diagnosed with ASD will become adults who will need employment opportunities. Most employers are using a variety of technology tools to increase productivity, communicate, perform record-keeping tasks, save time and money, and conduct business. Individuals with ASD gravitate toward technology, and employment opportunities that capitalize on the use
technology may allow them to be productive in the
workplace. Semi-structured interviews using
open-ended questions reviewed and approved by
founders …

Leadership In Action: Leading, Learning, And Reflecting On A Career In Academic Libraries, Patricia A. Iannuzzi

Library Faculty Presentations

The library literature is rife with books and articles about leadership, much of it derived or applied from the research external to the library profession. Our professional literature is also rich with surveys about the qualities of leadership. This opening session provides a counterpoint to the theoretical, academic approach to the study of leadership in libraries. Based upon more than 30 years of experience, including positions ranging from library assistant to dean, Patricia Iannuzzi provides a practical approach to leadership roles for academic librarians on campus, in our profession, and within the higher education arena. In this personal reflection, Iannuzzi …

Improving Saasi’S Knowledge Management Practices, Ximeng Chen

MPA Capstone Projects 2006 - 2015

Binghamton University’s Student Affairs Assessment and Strategic Initiatives (SAASI) is facing a variety of problems related to knowledge management (KM). Regarding explicit knowledge, SAASI has no universal format for documenting the analysis process and professional staff and student workers have different skill sets. Meanwhile it receives documents from other departments within Student Affairs Division and those data require a significant amount of time for SAASI to spend on reformatting to make it useable. Regarding tacit knowledge, since many of the student positions are on year appointments, there is a great deal of turnover in the department. The turnover influences the …

Looking To Quit? Recruiting Community College Students Into An Online Smoking Cessation Study, Michael R. Dunn

MPA Capstone Projects 2006 - 2015

The Web-Assisted Tobacco Intervention (WATI), a research team from the University of Rochester, has been recruiting research subjects from community college campuses since 2012. Recruitment has proved to be difficult for the team and has slowed the progress of the research project. WATI is seeking to recruit community college students into a smoking cessation study. The WATI team relies upon the help of champions (representatives) at the participating community colleges to facilitate local recruitment efforts. This capstone project seeks to discover effective and ineffective recruitment methods which have been used by the champions at the participating community colleges.

Personal Web Use In The Workplace: Why Does It Persist In A Context Of Strict Security And Monitoring?, Andrea M. Polzer-Debruyne, Micheal T. Stratton, Gary Stark

Journal Articles

Over the last decade, Personal Web Use (PWU) in the workplace has received considerable attention. This study examined factors that both inhibit and encourage PWU behaviors. The context was a municipal government agency in the U.S. with strong policy and electronic restrictions on PWU. Our study builds on extant research byinvestigating both self-reported PWU (from an online survey of 116 users atthe agency) and objective reports fromthe agency’s electronic monitoring (EM) of PWU. Results of our hypothesis tests indicated that group norms,individual moral norms, and perceived time availability had an effect on PWU while boredom had no effect. Group norms …

Reciprocal Relationship Between Proactive Personality And Work Characteristics: A Latent Change Score Approach, Wen-Dong Li, Doris Fay, Michael Frese, Peter D. Harms, Xiang Yu Gao

P. D. Harms Publications

Previous proactivity research has predominantly assumed that proactive personality generates positive environmental changes in the workplace. Grounded in recent research on personality development from a broad interactionist theoretical approach, the present article investigates whether work characteristics, including job demands, job control, social support from supervisors and coworkers, and organizational constraints, change proactive personality over time and, more important, reciprocal relationships between proactive personality and work characteristics. Latent change score analyses based on longitudinal data collected in 3 waves across 3 years show that job demands and job control have positive lagged effects on increases in proactive personality. In addition, proactive …

Rebranding Yourself For Success, Singapore Management University

Perspectives@SMU

Work on a “new” you and let the world know about it.

Theresource, Georgia Southern University

Human Resources Newsletter

• Performance Evaluations
• Training Opportunities
• Class & Comp Updates
• Retirees Recognition Ceremony
• Personnel Action Form & PPGRA Training
• Summer Student Employment Job Fair
• Interviewing Student Employees
• Student Employment Week
• Elements of the Job Posting
• Who's Next In Line? Succession Planning
• Congratulations!
• Eagle Perks
• Staff Council Newsletter

The Analysis Of The Hcs Department's Injury And Illness Prevention Program, Matthew Evers

BioResource and Agricultural Engineering

The Horticulture and Crop Science department had created their own Injury and Illness Prevention Program (IIPP) which was placed online using Cal Poly’s “PolyLearn” module. The program had just been created and generally covered some of the basic IIPP elements required by CalOSHA law, however it had various points of improvement to fulfill all IIPP regulations. It was found that the program content was not in compliance with CalOSHA laws regarding hazard inspection, training, and record keeping, but through meetings with the various department staff, these areas were brought into compliance with CalOSHA requirements, or are expected to be …

Analyzing Organizational Consulting As A Professional Practice: An Exploration Of The Theoretical And Attitudinal Assumptions, Kristina Rose Cosgrave

Communication Studies

This project (with both theoretical and applied portions) serves to enrich understanding about the vicissitudes of organizational consulting while simultaneously serving as preparation for working in this field. With such a wide spectrum of approaches and disciplines among professional consulting occupations, an important objective of this project is to explore underlying theoretical principles that generally influence the field of organizational consulting. In this project, theoretical insights from many pertinent organizational communication and persuasion concepts, especially Edgar Schein’s (1969, 1988, 2009) behavioral models of organizational consultation (purchase-of-expertise, doctor-patient, and process), are offered to accompany the professional correspondences with which they correspond. …

Pay And Time Of Day, Kevin F. Hallock

Economics Faculty Publications

Is when we work an important part of total rewards? Total rewards are important to workers and organizations.

Managers Need To Be Less Controlling, Singapore Management University

Perspectives@SMU

Being so can motivate employees better than material incentives.

Hiring And Training Work-Study Students: A Case Study, Laura Manley, Robert P. Holley

School of Information Sciences Faculty Research Publications

This paper describes the implementation of a comprehensive hiring and training program for library work-study students designed to reduce the time spent on individual training. After staff reductions, Marygrove College Library in Detroit, Michigan turned to an underutilized resource--work-study students. Formerly, training these students took so much permanent staff time that the library questioned investing so much effort on a contingent work force. With the cuts, the library reconsidered the value of work-study employees and devised a hiring and training program to choose the best candidates for the position and to reduce the effort full-time staff spent training new workers.

Emotional Intelligence Predicts Success In Medical School, Nele Libbrecht, Filip Lievens, Bernd Carette, Stephane Cote

Research Collection Lee Kong Chian School Of Business

Accumulating evidence suggests that effective communication and interpersonal sensitivity during interactions between doctors and patients impact therapeutic outcomes. There is an important need to identify predictors of these behaviors, because traditional tests used in medical admissions offer limited predictions of "bedside manners" in medical practice. This study examined whether emotional intelligence would predict the performance of 367 medical students in medical school courses on communication and interpersonal sensitivity. One of the dimensions of emotional intelligence, the ability to regulate emotions, predicted performance in courses on communication and interpersonal sensitivity over the next 3 years of medical school, over and above …

Systematic Reflection: Implications For Learning From Failures And Successes, Shmuel Ellis, Bernd Carette, Frederik Anseel, Filip Lievens

Research Collection Lee Kong Chian School Of Business

Drawing on a growing stream of empirical findings that runs across different psychological domains, we demonstrated that systematic reflection stands out as a prominent tool for learning from experience. For decades, failed experiences have been considered the most powerful learning sources. Despite the theoretical and practical relevance, few researchers have investigated whether people can also learn from their successes. We showed that through systematic reflection, people can learn from both their successes and their failures. Studies have further shown that the effectiveness of systematic reflection depends on situational (e.g., reflection focus) and person-based (e.g., conscientiousness) factors. Given today's unrelenting pace …

Leading Mindfully: Two Studies Of The Influence Of Supervisor Trait Mindfulness On Employee Well-Being And Performance, Jochen Reb, Jayanth Narayanan, Sankalp Chaturvedi

Research Collection Lee Kong Chian School Of Business

This research examines the influence of leaders’ mindfulness on employee well-being and performance. We hypothesized that supervisors’ trait mindfulness is positively associated with different facets of employee well-being, such as job satisfaction and need satisfaction, and different dimensions of employee performance, such as in-role performance and organizational citizenship behaviors. We also explored whether one measure of employee well-being, psychological need satisfaction, plays a mediating role in the relation between supervisor mindfulness and employee performance. We tested these predictions in two studies using data from both supervisors and their subordinates. Results were consistent with our hypotheses. Overall, this research contributes to …

Enhancing Your Credibility As A Professional: Things To Do - Things To Avoid, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

No abstract provided.

Redefining Quality In Developing World Education, Kristi Jane Yuthas, Marc J. Epstein

Business Faculty Publications and Presentations

In the outskirts of Medellin, Colombia, impoverished rural schoolchildren have cause for hope. The Colombian Coffee Growers’ Association wants to hire them. Why? Because these children have developed the independent thinking, communication, and work skills that will make them an asset to the industry. They developed these skills in their multigrade primary schools, where children do most of their learning in competence-based groups, while the teacher functions as guide and coach.

In Kenya, a teenage boy is also celebrating. A primary school dropout who once survived outside the law, he now runs his own small business, lives on his own, …

Follow Me! Followership, Leadership And The Multigenerational Workforce, Ronald M. Johnson

HCBE Theses and Dissertations

This research was designed to develop an understanding of today's multigenerational workforce with respect to a preferred styles or characteristics of followership and leadership. Specifically this research sought to determine if there was a relationship between an individual's generational cohort and the preferred styles of leadership and followership, as measured by implicit theories of leadership and followership. Therefore, this study draws upon generational theory (Mannheim, 1952), implicit theories of leadership (Epitropaki & Martin, 2004) and implicit theories of followership (Sy, 2010). The changes in the composition of the US workforce which have occurred, and which will continue to occur in …

Recognizing Intellectual Capital As An Asset, Mary Fischer, Treba Marsh

Faculty Publications

The revised definition of an asset by the FASB and GASB gives way to the recognition of the fair value of another off-balance sheet value. Interest in recognizing intellectual capital as an asset of the organization has grown out of dissatisfaction with traditional financial accounting and reporting directed toward manufacturing, trading of goods, and service activities which ignore the organizational asset values based on knowledge, expertise and technology. The growing interest in intellectual capital (IC) and knowledge management reflects an awareness of the need for identification, utilization, and measurement of an organizations most valuable asset. This paper identifies the importance …