Business Commons^™

The Myth Of The Millennial, Tanner Hafen, Matthew D. Fudge

Marriott Student Review

Explores perceptions of millennials in the workplace and what is and can be done to better integrate millennials employees into the workplace.

Understanding Generation: Implications For Flight Training, Hiring, And Retention, Kristine M. Kiernan Ph.D.

National Training Aircraft Symposium (NTAS)

Generation is a much discussed topic in the literature on workforce training and education. The simultaneous presence of numerous generations in the workforce has created tensions, challenges, and opportunities. In collegiate flight training, the Millennial generation is giving way to the post-Millennial generation, which will bring its own learning style and priorities to the cockpit. This presentation reviews the scientific literature on generational differences, identifying which differences are actually supported by data. Demographic and economic trends, including data from the National Science Foundation’s Scientists and Engineers Statistical Data System, will be combined with demonstrated generational differences in work-related attitudes and …

Recipe For Success: Behavioral Ingredients For Superior Performing Leaders, Linda M. Pittenger

National Training Aircraft Symposium (NTAS)

The aviation and aerospace business is a complex adaptive system that includes emerging technologies, competitors, government policies, cost demands, globalization, and talent constraints. To effectively lead in the chaos of constant demands and disruptive and unpredictable external environments, having deep and broad functional expertise is not enough. Superior performing leaders require further broadening and deepening of selected behavioral competencies in order to succeed (Smith, 2000). Particular to aviation and aerospace, understanding the types of leaders needed to be successful is especially important since baby boomer employees will soon retire and the middle managers that will likely replace them lack the …

Calculating The Cost Of Pilot Turnover, Kristine M. Kiernan

National Training Aircraft Symposium (NTAS)

Controlling costs is a critical ingredient in achieving profitability in the airline industry. Typically, labor costs are the second highest cost category for airlines. Some components of labor costs, such as pay and benefits, are easy to calculate. Turnover costs, however, are not easy to calculate, and are often underestimated. This paper builds a model for examining turnover costs for pilots in Part 135 carriers, and tests the model empirically in a Part 135 carrier. The model provides a framework to assist airlines in estimating turnover costs for pilots. The case study of a Part 135 cargo operator showed that …

Strategies For Increasing Female Navy Officer Retention: Deploying Mothers’ Perspectives, Angela Holcombe Walker

Dissertations

The complexity of the global environment, driven by rapid and profound change, requires a globally dominant fighting force. To adequately protect and defend the security of the United States, the Department of Defense must maintain warfighting superiority through innovation and diversity of thought (SECNAV, 2016; Scoppio, 2012). More than five years have passed since the 2011 Military Leadership Diversity Commission reported to President Obama and members of Congress that “top military leaders are representative neither of the population they serve nor of the forces they lead” (p. xvi). Females are underrepresented among senior military leadership. Increasing the number of female …

Perceived Influence Of The Ferguson Effect On Law Enforcement Officer Turnover Intentions, William P. Markopoulos Jr

Dissertations

Law enforcement officer turnover lacks the support of empirical research (Monk-Turner, O’Leary, & Sumter, 2010; Wareham, Smith, & Lambert, 2013), despite being costly in terms of both human and monetary capital (Peña, 2013; Reaves, 2012; Wilson & Sheer, 2013). What literature is available describes factors such as job dissatisfaction and monetary issues as reasons to leave an agency (Cyprian, 2009; Hubbard, 2008; McIntyre, 1990). A new phenomenon, known as the “Ferguson Effect” has been examined in terms of community involvement (Nix & Wolfe, 2016; Wolfe & Nix, 2016) and violent crime rates (Rosenfeld, 2015), but there is no research that …

Local Workforce Development Boards: Alignment With Operational Indicators And Behavioral Characteristics, Sharon Humphreys Johnson

Dissertations

The ability of a region to remain competitively viable is dependent upon attracting new business and retaining existing businesses (Good & Strong, 2015). In many instances, regional growth depends on the workforce and the region’s ability to develop a talent pipeline of existing or accessible workers (Blakely & Leigh, 2010). The passage of the Workforce Innovation and Opportunity Act (WIOA) increases the expectations of local workforce board leadership. The WIOA vision for Local Workforce Development Boards (LWDB) is to serve as strategic leaders and act as conveners of regional workforce system partners, stakeholders, and businesses to develop new structures for …

Marketing Strategy Of School Of Professional Studies In China, Jiahui Liu, Jing Wang, Shuo An, Wengxing Wang, Yiwei Wang

School of Professional Studies

Chinese students are the most visible international presence at many universities across the United States, and the number continues to grow. Since 2010, The number of graduate students studying abroad has entered the period in which the increase has been declining. Under the circumstance of the weak global economy and high cost of education, the administration needs to attract the attention of Chinese students. In the process of competing for applicants, how to develop marketing strategies to attract students’ eyeballs has become an important means of trying to increase school income through Chinese students. The marketing strategy mentioned in this …

Zero Textbook Cost Syllabus For Mgt 4475 (Human Resources Metrics), Soniya Dsouza

Open Educational Resources

The primary focus of this course is to introduce quantitative aspects of various HR functions. This course is designed for those who wish to learn key metrics used in the Human Resources Management field and understand how they impact the business decision making process. The course will provide an overview of HR Metrics and introduce various HR metrics such as time-to-hire, vacancy rate, attrition rate, etc. by using spreadsheets to enrich the learning experience. With various metrics demonstrated using spreadsheets, students will learn how spreadsheets can be created and used for data analysis and interpretation for effective business decisions. Students …

A Closer Look At The Measurement Of Dispositional Reasoning: Dimensionality And Invariance Across Assessor Groups, François S. De Kock, Filip Lievens, Marise Ph. Born

Research Collection Lee Kong Chian School Of Business

Despite the growing interest in dispositional reasoning as a construct and determinant of good raters (good judges'), its measurement still requires attention. We address two measurement issues in the present study. First, this study tests a hierarchical model as a more parsimonious account for dispositional reasoning than component- or general-factor models that were examined in earlier studies. So, this provides a more comprehensive test of the different measurement models underlying dispositional reasoning data. Second, we assess the measurement invariance of dispositional reasoning measure scores across two different populations of assessors that are often trained and used in workplace assessments, namely …

Economic Downturns Undermine Workplace Helping By Promoting A Zero-Sum Construal Of Success, Nina Sirola, Marko Pitesa

Research Collection Lee Kong Chian School Of Business

Workplace helping is essential to the success of organizations and economies. Given the economic benefits of helping, it seems important that during difficult economic periods the amount of helping does not decline. In this research, we propose and show that it does. We argue that cues that signal the economy is performing poorly prompt a construal that the success of one person implies less success for others. This zero-sum construal of success in turn makes employees less inclined to help. Four studies found evidence consistent with our theory. Study 1 found that worse economic periods are associated with a more …

Get Innovative In Personnel Selection: The Case Of The Port Of Antwerp, Filip Lievens, Britt De Soete, Christoph Nils Herde

Research Collection Lee Kong Chian School Of Business

Thanks to its central location and its large storage and distribution capacity, the Port of Antwerp can be regarded as a key gateway to Europe. Concerning international maritime transport, Antwerp is ranked as the second harbor of Europe and the seventh harbor worldwide. The Port of Antwerp is the European market leader in terms of the transportation of steel, fruit, forest products, coffee, tobacco, and other products. In 2009, it dealt with almost 160 million tons of goods. Each year, over 14,000 sea-going vessels and 55,000 inland navigation vessels are passing through the Port of Antwerp. As nearly every important …

Succession Planning In The Religious Non-Profit Sector: Understanding Associate Pastors’ Experiences Of Serving As Internal Interims, Darius Mason Chapman

Human Resource Development Theses and Dissertations

Abstract

SUCCESSION PLANNING IN THE RELIGIOUS NON-PROFIT SECTOR: UNDERSTANDING ASSOCIATE PASTORS’ EXPERIENCES OF SERVING AS INTERNAL INTERIMS

Darius Chapman

Committee Co-Chair: Andrea D. Ellinger, Ph.D.

Committee Co-Chair: Rochell McWhorter, Ph.D.

The University of Texas at Tyler

May 2017

The concept of succession planning is not new for organizations, as most will experience the loss of key personnel for a variety of reasons including retirement, termination, death, and unforeseen circumstances. Therefore, having a deliberate and systematic process for identifying, developing, and retaining key personnel makes succession planning critical to the long term viability of organizations.

However, challenges in the global marketplace, …

Ten Elements Of Organizational Transformation: Strategies For Moving Towards Integrated Employment, Jaimie Ciulla Timmons, John Butterworth, Jonathan Lucus, Thinkwork! At The Institute For Community Inclusion At Umass Boston

All Institute for Community Inclusion Publications

This session will share ten key organizational characteristics necessary to strengthen competitive integrated employment outcomes. Get a first-hand look at the RRTC’s Organizational Transformation Toolkit and explore our Provider Employment Leadership Network, a yearlong facilitated Community of Practice of provider leaders in employment. In conjunction with The Arc of the United States, this PowerPoint offers ten essential elements necessary for successful organizational transformation, along with strategies for implementing each element.

Nuclear Security Education And Training In Pakistan, Noreen Iftakhar, Sitara Noor

International Journal of Nuclear Security

The world’s growing dependence on nuclear power as a reliable and clean source of energy demands equal safety and security considerations. The security challenges associated with nuclear materials, facilities, and technologies are emerging at an alarming rate, necessitating corresponding counter measures. Pakistan has invested significant resources in nuclear security education and training to meet the requirements of its expanding nuclear program. For example, Pakistan’s Center of Excellence for Nuclear Security is responding to the growing demands of this crucial area and imparting education and training in various sub-domains of nuclear security. Pakistan’s focus on nuclear security education and training has …

Career Pathways Program Annual Report For Ay 2016/17, Wie Yusuf, Chris Osgood

Career Pathways

It is the mission of the Preparing Future Faculty (PFF) Program at Old Dominion University (ODU) to introduce graduate students and post-doctoral fellows to the diverse roles, the responsibilities, and the rewards of an academic career. In doing so, it focuses particularly on the teaching and service roles sometimes not included in doctoral training. Fundamental research skills, such as grant writing, publishing, and academic job searching, are also addressed.

The PFF program offers a ‘Preparing Future Faculty Certificate’ to graduate students who document completion of specific activities related to preparing for an academic career. Any ODU and NSU degree-seeking graduate …

Ua35/1 Faculty Handbook, 23rd Edition, Wku Provost

WKU Administration Documents

WKU faculty handbook designed to provide members of the faculty with general information about WKU, its history, philosophy, organization, policies and procedures, faculty responsibilities and benefits, and various services and facilities.

Understanding The Effects Of Regulatory Focus On Proactive Behavior, Brian P. Waterwall

Doctoral Dissertations

Over the past decade, motivation research has focused on what motivates employees to engage in behaviors that fall outside of ones' job/task requirements and bring about meaningful change in the organization's environment, proactive behaviors (Bateman & Crant, 1993; Crant, 2000). Recently, regulatory focus theory has received considerable research attention because of its potential to explain additional variance in behavior beyond other motivational constructs. Regulatory focus theory suggests that during goal striving, people will display behaviors associated with their current motivational state. Drawing from prior research examining motivation and behavior, I propose and test a model that examines the effects of …

"More Free Time, More Overtime?" An Examination Of The Overtime Paradox For Part-Time Employees Through The Lens Of Non-Working Time, Hsin Ning Yong

Dissertations and Theses Collection (Open Access)

Why do part-time employees with reduced workload and remuneration work longer hours than contracted? Existing research attributes this phenomenon to organisational culture. design of the part-time work. relationship with others at work and one's personality traits. However, there are at least two major gaps in the existing research. Firstly. there is no integrated framework which links these factors influencing part-time employees to work longer hours. This impacts the ability for individuals and companies to systematically apply these findings to improve part-time arrangements; Secondly. most studies to date use self-report methods such:15 interviews and surveys. which limit the findings to what …

Fast-And-Frugal Trees As Noncompensatory Models Of Performance-Based Personnel Decisions, Shenghua Luan, Jochen Reb

Research Collection Lee Kong Chian School Of Business

Employees’ performance provides the basis for many personnel decisions, and to make these decisions,managers often need to integrate information from different performance-related cues. We asked college students and experienced managers to make a series of performance-based personnel decisions and tested how well weighting-and-adding, compensatory logistic regression and lexicographic, noncompensatory fast-and-frugal trees (FFTs) could describe participants’ decision processes regarding both choices and reaction times. Results show that a significant proportion of the participants (i.e., nearly half of the college students and more than two-thirds of the experienced managers) applied FFTs to make such decisions,and that the majority of them adopted key …

Organizational Transformation That Supports Community Employment, Amie Lulinski, Tibisay Guzmán, Avery Valins, Thinkwork! At The Institute For Community Inclusion At Umass Boston

All Institute for Community Inclusion Publications

A presentation at the American Association on Intellectual and Developmental Disabilities (AAIDD) Conference in Harford, Connecticut, on June 27, 2017.

An Investigation In The Methodological Approaches Used In Doctoral Business Research In Ireland, Paul Mc Manus, Sue Mulhall, Mohamed Ragab, Amr Arisha

Conference papers

The sizeable increase in doctoral business research in Ireland over past decades is characterised by a diversity of research paradigms and the methods applied. To achieve research objectives, doctoral researchers should identify the methodological framework of inquiry that they will use to address and answer their research question. This involves taking a stance on divergent philosophical assertions such as ontology and epistemology, which reflect how they view the world. Researchers often proceed to select what is believed to be the best- suited research approach – either qualitative, quantitative, or a mixture between them – with their corresponding subset of data …

Cyber Counterproductive Work Behaviors: Measurement, Prediction, And Means For Reduction, Brittany K. Mercado

Dissertations, Theses, and Capstone Projects

Although counterproductive work behaviors (CWB) have received intense attention by both researchers and practitioners over the past few decades, this body of literature has yet to address the many novel avenues for employee counterproductivity resulting from modern technologies. For example, with the current ubiquity of electronic devices and Internet access, employees can conveniently engage in personal tasks while they should be working or even damage organizational data with unprecedented ease. Beyond reputational concerns and productivity losses, firms’ reliance on electronic storage of critical information also produces novel security risks. Measures of CWB and, therefore, investigations into the construct do not …

A Profile Of Project Manager Work Engagement: A Field Survey, Thomas G. Henkel, James W. Marion Jr, Debra T. Bourdeau

Publications

Engaged employees are those who are involved in, enthusiastic about, and committed to their work and who are most likely to drive innovation, generate new ideas, have a sense of connection with their work activities, and are involved with the demands of their job (Gallup, 2013). Nowhere is the concept of employee engagement more important than with managing an organization’s projects. Ensuring a project manager is emotionally engaged with his or her work is crucial for project success to meet greater challenges in today's 21st-century global marketplace. In this research study, project managers were asked to respond to an employee …

Determining Perceptual Gaps Of Service Quality And Value In Higher Education: A Midwestern Bible College, Benjamin Mcintosh

Doctoral Dissertations and Projects

This doctoral research project examined perceptual gaps of service quality and value in the context of higher education. The researcher performed quantitative analysis of survey data gathered from students at a small, Midwestern Bible college. Students self-selected to participate in this research project and, using class status as an independent variable, were grouped as Freshman, Sophomore, Junior, or Senior. Additionally, based on the literature review, the researcher used the Access variable as the primary determinant of service quality and the Functional Value variable as the primary determinant of value. After an analysis of the data, it was determined that there …

Project Portfolio Management And Its Effect On Organizational Culture Through The Competing Values Framework, Brian Wiersma

Doctoral Dissertations and Projects

Project portfolio management (PPM) is a growing business practice and field of academic study, and is recognized for positively impacting return on investment (ROI), project success, and organizational performance. Despite this growth, there is inconsistent use of PPM, and minimal research examining a connection between PPM and organizational culture. The problem addressed was a lack portfolio management practice established for the allocation of human resources within a group of retail stores located in the Midwest. The purpose of this study was to examine the effect implementing PPM practice into the human resource allocation process has on the organizational culture. Utilizing …

The Mediating Role Of Emotional Exhaustion In The Relationship Of Mindfulness With Turnover Intentions And Job Performance, Jochen Reb, Jayanth Narayanan, Sankalp Chaturvedi, Srinivas Ekkirala

Research Collection Lee Kong Chian School Of Business

Mindfulness in the workplace has emerged as a legitimate and growing area of organizational scholarship. The present research examined the role of employee emotional exhaustion in mediating the relationship of mindfulness with turnover intentions and task performance. Drawing on theory and empirical research on both organizational behavior and mindfulness, we predicted that more mindful employees would show lower turnover intentions and higher task performance and that these relationships would be mediated by emotional exhaustion. We tested these hypotheses in two field studies in an Indian context. Study 1 was a field study of call center employees of a multinational organization, …

Video Killed The Interview Star: Does Picture-In-Picture Affect Interview Performance?, Ryan G. Horn, Tara S. Behrend

Personnel Assessment and Decisions

Although technology-mediated selection interviews have become more prevalent in practice, research on this phenomenon has failed to keep pace. One pressing need is to understand the dimensions upon which technology-mediated interviews might differ from one another. Particular aspects of synchronous video technology may negatively affect interviewees and those negative effects may be exacerbated by the evaluative nature of the interview. We explored this question by investigating the effects that one such aspect, the picture-in-picture window, has on interviewees. This study used a 2 (picture-in-picture vs. no picture-in-picture) x 2 (evaluative framing vs. non-evaluative framing) between-subjects experimental design to test the …

Timeliness Is Key To The Candidate Experience, Ann Marie Ryan, Abdifatah Ahmed Ali, Terry Hauer, Jillyan French-Vitet

Personnel Assessment and Decisions

Effective talent attraction is a competitive advantage for organizations. This study examined the spillover effect of recruitment delays on signals important for organizational attraction. A diverse sample of 563 candidates evaluated their most recent recruitment experience. Using moderated regression and relative importance analysis, timeliness dissatisfaction dampened the positive effects of organizational prestige and opportunity to perform although these effects are greater earlier in the recruitment process. We discuss the contributions of this study and provide recommendations for recruitment practice.

Using O*Net To Develop A Framework Of Job Characteristics To Potentially Improve The Predictive Validity Of Personality Measures, Jeremy Burrus, Jason D. Way

Personnel Assessment and Decisions

It has long been theorized that we can improve prediction of job-related behavior from measures of personality by identifying job characteristics that allow for the expression of individual differences (e.g., Mischel, 1968). Using O*NET data, the current paper develops a framework for job characteristics that could improve the extent to which we can predict behavior from personality. More specifically, it investigates relationships between Work Styles, Generalized Work Activities, and Work Context variables. Job characteristics varied in importance as a function of four Work Styles composites: achievement, people orientation, stability, and attention to detail, and the relationships were largely …