Business Commons^™

The Back Page: A Toast To The Future: From Boomers To Gen Z Zoomers, George T. Goodis Dds, Gerald J. Halk Dds

The Journal of the Michigan Dental Association

This article highlights a leadership brunch that brought together multiple generations of dental leaders to encourage engagement in organized dentistry. The gathering emphasized mentorship, leadership development, and the transfer of institutional knowledge to younger dentists. Participants celebrated the future of the profession while discussing the importance of community involvement, leadership participation, and professional growth.

Measuring Administrative Hiring Confidence Of Music Teachers In The Context Of Shallow Hiring Pools, Aaron M. Strum

Dissertations

The purpose of this study was to identify and measure the confidence of K-12 administrators in hiring music faculty. This study also aimed to analyze administrators’ perspectives and confidence in key stages of the hiring process, including defining job expectations, posting, advertising, interviewing, and selecting highly specialized music teachers in K-12 settings. Confidence of K-12 administrators can be gauged through their understanding of how well an applicant aligns with the specific needs of the school’s program. Three research questions guided this investigation: (1a) How confident are K-12 administrators in their understanding of music teaching pedagogy when interviewing music teacher candidates …

The Invisible Work: On Expertise, Showmanship, And The Trust That Makes Surgery Work, Anish Gupta D.D.S.

The Journal of the Michigan Dental Association

This commentary examines how clinicians can make their expertise more visible to patients through communication, education, and clinical narration. Drawing parallels to surgical checklists and professional mastery, the author argues that trust is built not only through excellent outcomes but also through helping patients understand the complexity and judgment behind treatment. The article emphasizes communication, transparency, education, and mentorship as important elements of patient-centered care.

Mda Insurance: Voluntary Benefits Help With Employee Recruitment, Satisfaction, Retention, Craig Start

The Journal of the Michigan Dental Association

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This article discusses how voluntary employee benefits can strengthen recruitment, retention, and employee satisfaction in dental practices. Topics include health insurance, disability coverage, life insurance, critical illness protection, accident insurance, vision plans, and cafeteria plans. The author explains how benefit offerings can improve workplace competitiveness while helping employees manage financial risks and healthcare costs.

Staff Matters: Is Our Dental Practice's Culture As Strong As We Think It Is?, Jodi Schafer Sphr, Shrm-Scp

The Journal of the Michigan Dental Association

This article explores how workplace culture influences employee retention, team morale, and patient experience in dental practices. The author discusses indicators of healthy and unhealthy workplace cultures, leadership behaviors that shape organizational climate, and practical strategies for gathering employee feedback, improving communication, and reinforcing accountability. Small, consistent actions are presented as effective tools for building a positive work environment.

Navigating The Dark Side: Emotional Labor's Impact On Hr Professionals' Wellness, Esmeralda Amelia Rendón

Electronic Theses and Dissertations

This qualitative descriptive study was designed to document and describe how female-identifying human resource (HR) generalist practitioners serving as sole or primary employee relations practitioners in small- to medium-sized organizations across the United States experience and manage emotional labor in their roles, cope with its demands, and how these experiences impact their wellness and perceptions of organizational support. Despite the centrality of emotional labor (EL) in human resource professionals’ (HRPs) roles, little was known about how HRPs in these underresourced environments cope with these demands. Data were collected through semistructured virtual interviews with eight participants and analyzed using Braun and …

From The Editor's Desk, Heather S. Mcmillan

Journal of the North American Management Society

No abstract provided.

Charismatic Leaders Role And Challenges During Crises, Tamer Hassan Abutahoun Phd

Journal of the North American Management Society

Since the first article about charismatic leadership by Weber was issued in 1946, numerous pieces of research have been published discussing several aspects of charismatic leadership. One of these aspects is the role of the charismatic leader during crisis and whether it is being impacted by crises or emerged during crises. Several articles have been published to investigate the role of charismatic leadership during crises along with how individuals perceived charismatic leadership during crises. Most of these articles utilized case studies to investigate the former mentioned relationship. However, each of these studies investigated the relationship between crises and charismatic leadership …

Navigating Ai Landscape In Management Education Through Wu-Wei (無為), Maria Ll Lam

Journal of the North American Management Society

Artificial intelligence (AI) is challenging how knowledge is produced, validated, and taught in higher education. This creates both new opportunities and acute tensions in management education. While management educators aim to foster critical thinking and character development, many students are increasingly relying on AI tools and focusing on developing AI-related skills for the labor market. The required market skills often exceed what current business curricula provide. As higher education seeks to cultivate transferable habits of critical reflection, a central question arises: How can management educators prepare students to engage in ongoing moral reflection about their experience with evolving AI systems …

Potential Discriminatory Practices Related To Working Remotely, David M. Savino, Danielle C. Foster

Journal of the North American Management Society

There are numerous implications of the recent "return to the office" push, including evolving influences on corporate culture, job redesign, the role of technology, and the significant potential for unequal treatment and discrimination. Recent research and studies indicate that the workers involved in remote work are most likely to be women, workers of color, and the disabled. While remote work is not a protected classification under state or Federal law, these individuals are members of protected classes as determined by fair employment law. Therefore, disputed and evolving policies regarding the use of remote work related to these individuals could easily …

Gig Workers' Identity Construction In Pakistan's Platform Economy, Zubair Ahmed Pirzada, Shoukat Ali Mahar, Muhammad Haneef Gambhir

Business Review

The rapid expansion of Pakistan’s platform economy has introduced digitally mediated labor arrangements that fundamentally restructure occupational identities and the meanings workers attach to their work. Based on constructivist grounded theory, this study delves into the process of gig workers' self-negotiated and self-built occupational identities in the gig economy in the city of Karachi in Pakistan. Through in-depth interviews with 43 platform workers in Karachi (25 ride-sharing drivers and 18 food delivery riders), the analysis produced the Adaptive Identity Construction Framework, theorizing identity construction as a simultaneous process across temporal, algorithmic, and sociocultural dimensions. Four types of identity were formed: …

The Tragedy Of The Cognitive Commons: How Ai Could Disrupt The Regeneration Of Professional Expertise, Nolan C. Lovett

Educational Leadership & Workforce Development Faculty Publications

Artificial intelligence is reshaping cognitive work, but Human Resource Development scholarship has treated this transformation as an organizational training challenge, leaving the collective regeneration of professional expertise unexamined. This conceptual paper introduces the Cognitive Commons framework, integrating commons theory, HRD scholarship, and distributed cognition to explain how rational AI adoption decisions can deplete the shared expertise pool professions require for renewal. The framework distinguishes Internalized Mastery (deep domain knowledge from sustained practice) from Distributed Mastery (orchestrating human-AI systems), and develops the Validation Tether: effective AI oversight depends on the expertise AI adoption may undermine. Early labor market and clinical evidence …

From Pensions To Portfolios: How Retirement Financialization Reshapes Women's Retirement Security In The United States, Elena Lam, Evelyn Williams, Raylynn Miller

Scholarly Horizons: University of Minnesota, Morris Undergraduate Journal

This paper examines how the financialization of retirement has reshaped women’s retirement security in the United States. Rather than focusing primarily on the gender wage gap, the paper argues that the shift from defined-benefit (DB) pensions to defined-contribution (DC) retirement accounts has transformed retirement from a system based on institutional guarantees into one that depends on uninterrupted employment, regular contributions, financial knowledge, and market performance. Through a review of existing literature and U.S. retirement data, the paper shows how retirement risk has increasingly been transferred from employers and collective institutions to individual workers. The analysis identifies several mechanisms through which …

Are Hotels Ready For Flooding? Improving Employee Preparedness, Ahmin Kwon, Marketa Kubickova, Swechchha Subedi

ICHRIE Research Reports

Focusing on the experiences of 500 current hotel employees in the United States, this report evaluates current levels of flood preparedness and the role of organizational support in shaping employee proactive response. Findings indicate that most employees have experience with flooding and rely on multiple information sources, yet trust in government response remains moderate. Clear disparities emerge across hotel segments, with significantly higher preparedness commitment and proactive behavior among employees in luxury hotels and those with longer tenure. Importantly, prior experience does not necessarily translate into effective preparedness. Although many respondents perceive existing information as sufficient, there is a continued …

The Strategic Role Of Frontline Sales Personnel In Semiconductor Manufacturing Markets, Daisuke Yahiro

Jesselton Journal of Educators and Scholars

This study examines the strategic role of frontline sales personnel within semiconductor manufacturing environments characterized by technological volatility, operational interdependence, and evolving customer demands. Drawing upon emergent strategy, strategy-as-practice, and organizational sensemaking perspectives, the study explores how frontline personnel contribute to organizational responsiveness and strategy formation beyond conventional execution-oriented roles. A qualitative interpretive research design grounded in pragmatism and symbolic interactionism was adopted. Data were collected through semi-structured interviews involving 12 participants engaged in semiconductor manufacturing sales, customer coordination, and managerial activities in Japan. The findings reveal that frontline personnel function as strategically embedded organizational actors who contribute to operational …

The Impact Of Leadership Communication And Organizational Trust On Psychological Safety And Employee Voice In Healthcare Organizations, Crystal D. Smith

M.S. in Leadership

Healthcare organizations operate in increasingly complex environments where effective communication, employee engagement, and patient safety are essential to organizational success. Despite the importance of employee voice, many healthcare professionals hesitate to express concerns, report errors, or share ideas for improvement because of perceived interpersonal and organizational risks. This study examines how leadership communication and organizational trust influence psychological safety and employee voice within healthcare organizations. Using a qualitative literature review, the study synthesizes scholarly research from healthcare leadership, organizational behavior, organizational psychology, healthcare management, and patient safety. The review explores major themes, including psychological safety, leadership communication, organizational trust, employee …

Beyond The Romance Of Leadership: Shackleton, Self-Inflicted Crisis, And The Values Of Recovery, Carl Lee Tolbert

The Journal of Values-Based Leadership

Two men answered to the name Ernest Shackleton. One belonged to the ice, where he was pioneering, inspirational, and heroic. The other belonged to dry land, where he was restless, indebted, and unfulfilled (Smith, 2014). The 1914 to 1916 Endurance expedition has become the most celebrated leadership case study of the past century, a status the 2022 discovery of the ship's preserved wreck has only hardened. Public and scholarly sentiment runs overwhelmingly positive. This article reads that sentiment as a late expression of what Meindl and colleagues named the Romance of Leadership, the disposition to attribute outcomes to dramatic individual …

The Character Fractal: A Theory Of Virtue Replication In Organizations, Kevin Davis, Scott Kozlak, Matthew M. Orlowsky, David Levy

The Journal of Values-Based Leadership

Organizational ethics has long been treated as an individual problem requiring individual solutions: the right traits, the right training, the right people in the right roles. This paper argues that framing is fundamentally insufficient. While character and virtue ultimately reside in persons, character development within organizations emerges through recursive ethical interactions shaped by incentives, narratives, feedback loops, and habituation structures cultivated by systems leaders. It replicates, or fails to, across every scale of human interaction, from the unobserved micro-decision of a single employee to the macro-level architecture of executive leadership. Drawing on Mandelbrot's fractal geometry, Lorenz's chaos theory, Kauffman's complexity …

The Power And Peril Of Awe In Leadership: Transforming Follower Identity And Behavior, Jack Mcguire, Daniel Mcallister, Jochen Menges, David De Cremer

Research Collection Lee Kong Chian School Of Business

Awe is a profound emotion that has captured significant attention within psychological research. While the potential for leaders to inspire awe in followers has received some recognition, systematic research on the nature and effects of awe in leadership—and within organizational contexts more broadly—remains limited. In this article, we offer a conceptual framework that explains the multifaceted and transformative nature of leadership through the power of awe. Specifically, we identify four leader behaviors—charismatic leadership tactics, exceptional performance, problem reframing, and self-sacrificial behavior—that elicit awe among followers. We further propose three variants of awe-inspiring leaders, describing how variation in a leader’s self-construal …

Career Pathways Program Annual Report For Ay 2025/26, Wie Yusuf

Career Pathways

Career Pathways launched in August 2017 as the university-wide initiative to provide career and professional development to graduate students. It encompasses both the Preparing Future Faculty (PFF) and the Preparing Future Professionals (PFP) Certificates. The Preparing Future Faculty Certificate was established in 2007, while the Preparing Future Professionals Certificate was launched in 2017, concurrently with the introduction of Career Pathways. The Career Pathways program prepares graduate students for a successful transition into thriving careers. With the PFP Certificate, the emphasis has been on addressing the existing gap in career and professional development for master’s and doctoral students with career plans …

J Mich Dent Assoc July 2026

The Journal of the Michigan Dental Association

Each month, the Journal of the Michigan Dental Association delivers news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200-plus members. It remains the main publication reaching Michigan dentists and is available worldwide through ADA Commons.

The July 2026 (Volume 108, No. 7) issue of the Journal is published in print format to provide updates and insights for Michigan's oral health community and MDA members. Print editions occur every other month beginning with January.

The July 2026 issue of the Journal of the Michigan Dental Association celebrates the 40th anniversary of the association's …

July 2026 Staff Matters® — Is It Time For Our Dental Practice To Consider Outsourcing Hr?, Jodi Schafer Sphr, Shrm-Scp

The Journal of the Michigan Dental Association

This column examines the practicalities of outsourcing human resources (HR) functions for growing dental practices. Jodi Schafer explains that as administrative burdens like hiring and compliance become overwhelming for small teams, bringing in outside HR support offers a flexible and expertise-driven solution. Benefits include peace of mind regarding evolving employment laws, formalized internal operations, and streamlined technology integration for payroll and benefits. The article outlines key indicators for when a practice should consider this move and emphasizes that an effective HR partner should function as an extension of the practice’s unique culture and values.

Commentary: Survey Finds Singapore Workers Disengaged - But We Shouldn’T Resign Ourselves To This, Nick Chiam

Research Collection Yong Pung How School Of Law

If narratives of unhappy and disengaged Singapore workers solidify, there will be less reason to strive for a better workplace, says SMU’s Nick Chiam.

Competitividad Empresarial. Factores Y Variables Para Su Gestión En El Sector Turístico., Wilson Ricardo Pinillos Castillo, Odair Triana Calderón, Benjamín Andrés Manjarrés Zárate, Milena Santiago Escobar, Diego Hernán Valbuena Montoya

Ciencias Administrativas, Económicas y Contables

Competitividad empresarial. Factores y variables para su gestión en el sector turístico es un texto derivado de la investigación Análisis de los factores que inciden en la competitividad de las Mipymes del sector turístico de la provincia del Gualivá. En el libro se hace una descripción del mercado del turismo —abarcando la actividad económica y una recopilación del sector en Colombia—, en referencia a los factores que intervienen en la competitividad empresarial. Se plantea cómo funciona la gestión empresarial, cómo las organizaciones y las herramientas se utilizan en pro de la competitividad, se da a conocer la gestión del servicio …

Analisis Pengaruh Artificial Intelligence Terhadap Efisiensi Pengambilan Keputusan Dan Implikasinya Pada Manajemen Sumber Daya Manusia Di Indonesia: Studi Literatur Sistematis, Andi Wulan, Agung Wirabrata, Dwija Ardya Pradipta

Jurnal Manajemen dan Usahawan Indonesia

Artificial Intelligence (AI) is reshaping organizational decision-making and Human Resource Management (HRM), yet empirical insights remain fragmented. This study examines the effect of AI adoption on decision-making efficiency and its implications for HRM through a Systematic Literature Review (SLR) guided by PRISMA 2020. The dataset exclusively comprises scholarly articles uploaded by the researcher. The identification stage yielded 87 records, reduced to 72 after duplicate removal; screening produced 34 articles for full-text assessment, and 15 studies met the inclusion criteria. These 15 articles were analyzed using thematic synthesis to map recurring patterns and conceptual linkages. The findings indicate that AI significantly …

Hybrid Working Untuk Ibu Bekerja: Perspektif Self Determination Theory, Paulina Sri Trifina Hariyati, Nayunda Andhika Sari

Jurnal Manajemen dan Usahawan Indonesia

The phenomenon of hybrid working, which combines working from home and from the office, offers flexibility that has the potential to enhance work-life balance for employees. This is believed to be particularly significant for working mothers who carry high domestic responsibilities, providing them with the space to manage their time between work and family. Utilizing the Self-Determination Theory framework, this study aims to understand the meanings and strategies employed by working mothers navigating hybrid work. This research adopts a qualitative approach through interviews with 13 working mothers at a life insurance company in Jakarta. The findings indicate that for working …

Empowering Digital Transformation In Human Resource Management: Overcoming Barriers And Treating Paradoxes In The Manufacturing Sector, Lukáš Danko, Lucie Hrbáčková, Jana Matošková, Aleš Gregar

European Management Studies

Purpose: This paper investigates the multifaceted barriers to digitalization of the HRM and explores the paradoxes that arise between technological advancement and organizational culture.

Design/methodology/approach: Based on semi-structured interviews with HR directors from manufacturing firms, this qualitative inquiry employs thematic analysis to identify recurring themes and construct a typology of integration barriers. The Critical Incident Technique (CIT) anchors narratives in real events, while thematic analysis enables abstraction across cases of digitalization of the HRM.

Findings: The findings reveal three critical areas related to (1) organizational resistance rooted in cultural inertia, (2) misalignment between digital strategy and HR processes, and (3) …

Effects Of Workplace Hazing On The Anticipated Outcomes For Newly Hired Employees: An Integrative Review Of Existing Literature, Samuel Bangura

Management Dynamics

This study analyzes the effect of workplace hazing on newly hired employees by synthesizing existing studies, with a focus on psychological well-being, job performance, and organizational outcomes. Additionally, it identifies strategies to mitigate the negative effects of workplace hazing during the onboarding process.

Background:

Workplace hazing is a pervasive yet underexamined organizational phenomenon that affects newly hired employees. Although justified as a socialization or initiation practice, emerging evidence suggests that hazing can have serious psychological, professional, and organizational consequences. Existing literature remains fragmented, with limited integrative synthesis focusing specifically on newcomers’ anticipated outcomes.

Objective:

This study aims to examine the …

Algorithmic Monocultures In Hiring, Rishi Bommasani, Sarah H. Bana, Kathleen A. Creel, Dan Saul Jurafsky, Percy Liang

Economics Faculty Articles and Research

Many employers screen job applicants with algorithms built by the same few algorithm vendors. We hypothesize that algorithmic monoculture leads to the same individuals and members of the same racial groups facing rejection. We acquire and analyze a novel dataset of 3 million applicants submitting 4 million applications where all the applications are screened by algorithms built by the same vendor. We find clear racial disparities in applicant outcomes. Of all applications submitted by Asian and Black applicants, 14.74% and 25.87% are submitted to positions that adversely impact Asian and Black applicants, respectively, according to U.S. employment discrimination standards. Individuals …

Hiring Trends In The Hotel Industry Post-Covid-19: Human Resource Professionals’ Perspectives, Anthony Liu

JWU Dissertations & Theses

The U.S. hotel industry experienced severe workforce disruption following the COVID-19 pandemic, including layoffs, employee exits, persistent labor shortages, and shifting employee expectations (Baum et al., 2020; Ghani et al., 2022; Kwok, 2022; Liu-Lastres et al., 2023). Although hotels increased wages, expanded scheduling flexibility, and improved benefits, many hotels continued to experience staffing shortages that affected recruitment, retention, operational efficiency, and service delivery (AHLA, 2024b; Aksoy et al., 2022; Ghani et al., 2022). Existing research has examined employee outcomes and organizational responses; however, limited empirical attention has been given to hotel HR professionals’ experiences and perspectives on post-pandemic hiring …