Business Commons^™

Bridging The Gap Between Career Expectations Versus Labor Market Realities, Reinette P. Madrid, Grethel T. Ledesma, Ignatius Aryono Putranto, Jyro B. Triviño

Leadership and Strategy Faculty Publications

Most students lack awareness regarding the labor market outcomes for their chosen college majors. This study aims to answer what factors affect the career expectations of graduating students at Quezon City University and how these expectations align with the prevailing labor market situation. It employed descriptive, causal, and explanatory research using a sample of 108 respondents from fourth-year information technology students for the school year 2021 to 2022. Eight of the nine null hypotheses were rejected by employing multinomial logistic and linear regression. Student fixed effects and other labor market outcomes significantly predicted salary, estimated stability, and estimated skills in …

Social Procurement As A Catalyst For Dei In Construction: Some Takeaways For Hrm?, Jennifer Waterhouse, Robyn Keast, Judy Lundy, Martin Loosemore

Research outputs 2022 to 2026

Purpose: Diversity, equity and inclusion (DEI) initiatives aim to foster workplaces where all employees feel valued and can add value. Increasingly, the success of these initiatives is influenced by environments and interactions beyond organisational boundaries, including recent backlash. Despite this, most DEI research remains focused on intra-organisational aspects and human resource management (HRM) activities. The purpose of this paper is to introduce social procurement as a novel and promising framework for advancing DEI in theory and practice through a collaborative, inter-organisational approach that has the potential to overcome institutional barriers and mitigate backlash. Design/methodology/approach: Data were collected through 15 in-depth …

Working Mothers Of Children With Disabilities: Professional And Social Identity Negotiation, Christy D. Boyles

Dissertations

Women who have children with disabilities may struggle with both employment and childcare, and have barriers to re-entering the workforce. One struggle is the role identification and negotiation that occur when one transitions from one role to another. This research sought to answer the following questions: RQ 1. How does professional identity influence the “return to work” decisions for mothers who have children with disabilities? RQ 2. How do working mothers of children with disabilities negotiate their identities as caregivers and professionals? RQ 3. What other emerging factors affect women’s decisions to return to the workforce? A purposeful sample of …

Team-On-Team Negotiation: How Internal Structure Shapes What Teams Can Do At The Table, Leyi Holly Shi, Tianyu He, Robert B. Lount Jr., Michael Schaerer, Roderick I. Swaab

Research Collection Lee Kong Chian School Of Business

Team negotiation research presents a paradox: teams sometimes achieve more integrative outcomes than solo negotiators, yet in other cases they escalate competitiveness and harm relational outcomes. Existing theory has not resolved this inconsistency, in part because it treats negotiating teams as if they could change positions as easily as individual negotiators. We argue this assumption overlooks a central constraint of team-on-team negotiation: before any adaptive external exchange can occur, teams must internally authorize revisions to their positions as new information emerges. Drawing on evidence from research on team negotiation, multiparty negotiation, and team design, we identify this internal capacity as …

When The Bridge Is Not At Sea : Investigating Transfer Of Learning From Full-Mission Bridge Simulator To Navigation Training Onboard, Thammawan Phanphichit

World Maritime University Ph.D. Dissertations

This dissertation explores, through a mixed-methods approach, how fullmission bridge simulators support transfer of learning to navigation training onboard, and under what conditions transfer can be trusted. Qualitative and quantitative components were integrated across the four articles. The first study explores how key onboard training stakeholders perceive its challenges, limitations, and the possibility of reducing required sea-time. Findings show broad agreement that OBT remains important, though openness to simulator use was conditional on credible evidence that simulator-developed competence can transfer onboard. The second and third studies examine this through transfer of learning theory. A systematic review identifies elements influencing transfer …

Age Differences In Work Precarity And Counterproductive Work Behavior Among Tanzanian Transit Truck Drivers, Beatrice George Yamlinga, Theresia R. Dominic, John J. Sanga

Business Management Review

This study examined age-based differences in perceived work precarity (WP) and counterproductive work behavior (CWB) among transit truck drivers in Tanzania, drawing on Socioemotional Selectivity Theory (SST) and Social Exchange Theory (SET). A positivist, cross-sectional quantitative design was used, with data collected from 269 drivers in Dar es Salaam, Tanga, and Mtwara. Respondents were classified as younger (18–35 years) and older (36–60 years) drivers. One-way MANOVA using Pillai’s Trace, followed by univariate ANOVA with Bonferroni-adjusted comparisons, was conducted to examine age-group differences. The results showed a significant multivariate age-group difference across the four outcomes, Pillai’s Trace = 0.222, F (4,264) …

Determinants Of Financial Inclusion In Tanzania, Amour S. Mpojota, Deograsias P. Mushi, Wilhelm Ngasamiaku

Business Management Review

The purpose of this study is to investigate the factors influencing financial inclusion in Tanzania. This includes financial literacy, socio-economic, digital and institutional factors. The data were obtained from a cross-sectional survey conducted by Financial Sector Deepening Trust in 2023. It included 7918 respondents from 148 districts. Baseline probit, control function and instrumental variable probit regression analyses were performed to account for any endogeneity problems relating to financial literacy. The econometric analysis indicates that there is a positive relationship between financial education and financial inclusion for all three models. The estimated coefficients varied substantially across specifications, raising concerns about their …

Provisioning Practices Of Nigerian Banks: Examining The Influence Of Training Quality Of Board Members, Ahmad Bukola Uthman, Abdulai Agbaje Salami

Bulletin of Monetary Economics and Banking

This research investigates the impact of the quality of training received by bank board members on income smoothing practices through loan loss provisions in Nigeria. Analysing bank-specific data from 2010 to 2021, it reveals that enhanced incomesmoothing practices correlate with a higher index of first-degree qualifications in business and finance, as well as graduate qualifications from Eduniversal-ranked international business schools. Conversely, the study presents opposing findings regarding graduate qualifications from Eduniversal-ranked domestic institutions and certifications from executive development programmes at Eduniversal-ranked business schools. These findings underscore the beneficial influence of having financially proficient bank board members with pertinent first-degree and …

Investigating Ineffective Agile Implementation In Software Development Organizations, Wali A. Siddiqui

Doctoral Dissertations and Projects

The problem addressed was how to circumvent the ineffective implementation of the Agile framework, as failure to do so could lead to significant project delays, decreased team morale, and increased operational costs. Guided by a robust conceptual framework, including the theory of change and the full-range model of leadership, the purpose of this single case study was to discover the reasons behind the ineffective implementation of Agile in the software business, including structural and human-related causes that led to such shortcomings. This study was guided by three research questions, each focusing on the specific issues identified by the problem. RQ1 …

J Mich Dent Assoc Nov. 2026

The Journal of the Michigan Dental Association

The November 2026 issue of the Journal of the Michigan Dental Association provides comprehensive coverage of professional, legal, and operational developments impacting Michigan dentists. Key topics include an analysis of dental emergency visits at Federally Qualified Health Centers (FQHCs), leadership principles within organized dentistry, advocacy efforts surrounding Senate Bill 105 regarding virtual credit card reimbursement fees, practice transition, embezzlement prevention, employee documentation compliance, and member services. This issue highlights community, equity, and legislative engagement aimed at supporting dental practices and improving statewide public oral health.

Nov. 2026 Staff Matters - What Documents Should Every Dental Practice Collect And Maintain For Its Employees?, Jodi Schafer Sphr, Shrm-Scp

The Journal of the Michigan Dental Association

This human resources column addresses onboarding compliance for dental practices. Author Jodi Schafer outlines essential employment documentation that practices must collect and maintain for new hires beyond Form I-9, including tax forms, payroll records, licensure verification, emergency contacts, and signed handbook acknowledgments, ensuring legal compliance and organized practice administration.

Nov. 2026 Finding Your Place In Dentistry: The Value Of Belonging To The Mda, Rich Evans

The Journal of the Michigan Dental Association

The cover story explores workplace culture, peer support, and organizational mentorship through the experiences of dentists at Great Lakes Dental Care. It illustrates how association membership provides valuable advocacy, professional growth, networking, and legislative oversight, supporting dental professionals at every career stage—from associates managing student debt to seasoned practice owners.

Nov. 2026 - Characteristics Of An Effective Mda Leader, William Chase Dds, Maom

The Journal of the Michigan Dental Association

In this commentary, former MDA President Dr. William R. Chase examines core attributes essential for effective leadership within organized dentistry. He praises the MDA's Leadership Exploration and Development (LEAD) Program and outlines key traits required of trusted volunteer leaders across boards and committees, emphasizing passion for the profession, integrity, active listening, strategic vision, and commitment to serving members.

Process Fairness As A Mediator Of The Relationship Between Reward Communication And Organisational Attachment, Azman Ismail, Ummu Ajirah Abdul Rauf, Muhammad Ajib Abd Razak, Nik Hasfizul Hassan

The South East Asian Journal of Management

Research Aims: The study examines the mediating role of process fairness in the relationship between reward communication and organisational attachment.

Design/Methodology/Approach: Cross-sectional data were collected from 437 employees at Malaysian public tertiary education institutions using purposive sampling. The data were analyzed using SmartPLS to examine both the measurement and the structural equation models.

Research Findings: Process fairness is a crucial mediating variable between reward communication and organisational attachment.

Theoretical Contribution/Originality: This study extends Leventhal’s (1976) Self-Interest Model and Shapiro’s (1993) Model of Procedural Justice by examining the role of process fairness as a mediating variable between reward communication and organisational …

The Impact Of Employee Recognition Practices To Job Satisfaction In Business Process Outsourcing (Bpo): The Mediating Role Of Employee Productivity, Genesis S. Austria, Celso S. Alicante Jr., John Crisjer A. Araullo, Erica Shane B. Belleza, Peter Daniel S. Gutierrez, Daisy R. Payawal, Erwin Stuart C. Toledo

The South East Asian Journal of Management

Research Aims: This study investigates the impact of employee recognition practices on job satisfaction in the BPO industry, with employee productivity examined as a mediating variable. It addresses the persistent challenge of high attrition in the Philippine BPO sector, where demanding performance standards and work conditions heighten the need for effective recognition mechanisms.

Design/Methodology/Approach: A quantitative research design was employed using survey data collected from 701 employees working in BPO companies across Metro Manila. PLS-SEM was utilized to test the direct and mediating relationships among variables.

Research Findings: Results indicate that employee recognition has a significant positive effect on job …

After-Hours Digital Connectivity, Emotional Exhaustion, Service Quality, And Turnover Intention Among Hotel And Resort Employees, Badaruddin Badaruddin, Fatmasari Fatmasari, Sitti Mujahida, Muhammad Azizurrohman

The South East Asian Journal of Management

Research Aims: This research evaluates whether after-hours digital connectivity is associated with emotional exhaustion among frontline hotel and resort employees in Indonesia and whether exhaustion transmits its effects to service quality and turnover intention. It also tests psychological detachment as a boundary condition.

Design/Methodology/Approach: A cross-sectional survey was conducted from December 2025 to February 2026. Purposive sampling produced 294 usable responses from frontline employees who routinely used digital communication for work coordination. The model was estimated using partial least squares structural equation modelling (PLS-SEM), including direct, indirect, and interaction effects.

Research Findings: After-hours digital connectivity significantly increased emotional exhaustion. Exhaustion, …

From Hired To Hands-On-Deck Status: Solving Delays In Health Care Hiring Processes And Supporting Workforce Safety Across A Large For-Profit Health System, Cynthia Skeens

HCA Healthcare Journal of Medicine

Background

During and after the COVID-19 pandemic, health care staffing shortages and onboarding inefficiencies, specifically delays in employee health clearance, prolonged time to hire, and threatened workplace and patient safety.

Methods

An employee health onboarding workflow at a large health care organization was redesigned across 3 domains: people, process, and technology. Interventions included workflow standardization, elimination of non–value-added steps, optimized tuberculosis screening, increased appointment capacity, and technology integration (electronic health record [EHR]documentation, centralized scheduling and communication, and completion of pre-visit forms). Following a pilot from May to December 2022, the workflow was expanded organization-wide with a structured rollout and ongoing …

Nov. 2026 At Your Service - Membership Questions Answered: Renewals, Insurance, Staff Training, And More, Mda Membership Department Staff

The Journal of the Michigan Dental Association

This resource column answers critical operational questions for Michigan Dental Association members. Topics addressed include navigating health insurance open enrollment through the MDA Health Plan, proper legal and administrative protocols for dismissing a patient mid-treatment via peer review resources, and utilizing the Certified Dental Business Professional Program for onboarding and training inexperienced dental office staff.

When Business Ventures Scale Faster Than People Systems: Hrd In The Ai-Enabled Start-Up Boom, Rob E. Carpenter

Human Resource Development Faculty Publications and Presentations

The surge in U.S. business formation has been accelerated by generative artificial intelligence (AI) and is often interpreted as evidence of renewed economic vitality. This perspective argues that the same trend also creates a consequential challenge for human resource development (HRD). This is because new ventures may achieve commercial reach and technical capability before developing the human systems needed to support learning, judgment, coordination, and workforce development. This temporal imbalance is theorized as venture heterochrony. Its accumulated human and organizational consequences are conceptualized as organizational formation debt. These constructs explain how AI-enabled speed can obscure weakness in knowledge …

Emotional Rescue: Junior Women Academic’ Experiences On Emotional Labor And Academic Identity Work, M. Ikhwan Maulana Haeruddin, Sigal G. Barsade, Annisa Ciptagustia

The Qualitative Report

This study explores the emotional challenges and identity work processes experienced by junior women academics as they navigate the complexities of academia. Through semi-structured qualitative interviews, the research highlights how gender-based power imbalances, workplace culture, and pressure to meet high expectations shape their daily experiences. The rationale for this study is built on the growing body of research that has documented the unique challenges and barriers faced by women faculty, particularly at the early stages of their academic careers. Studies have consistently highlighted the emotional toll of managing professional identities, negotiating gendered expectations, and contending with systemic biases and exclusion …

Creating A Culture Of Well-Being By Removing Barriers To Participation In A Multi-Campus Cancer Center, Adam Siegman, Miranda M. Phillips, Jennifer Bickel

Advances in Cancer Education and Quality Improvement

Background: Healthcare professionals in geographically distributed cancer care settings may face barriers to accessing workforce well-being resources due to geographic distance, staffing constraints, and operational demands. Disconnect & Refresh was developed to improve access to restorative wellness opportunities across community-based cancer care sites.

Methods: Disconnect & Refresh was implemented at The University of Texas MD Anderson Cancer Center across 4 Houston area locations. The initiative included BeWell Paws, virtual reality meditation, chair yoga, and creative wellness activities delivered during the workday. Participation was voluntary and tracked through employee badge scans. Participants were invited to complete an anonymous post-event survey, and …

Leadforward: A Department-Based Leadership Development Program To Support Workforce Well-Being, Leisa A. Bryant, Denise Marshall, Loreal Williams, Miranda M. Phillips

Advances in Cancer Education and Quality Improvement

Introduction: Leadership development is increasingly recognized as an important strategy for supporting workforce engagement, professional growth, and succession planning in healthcare settings. To address leadership development needs within Food, Nutrition, and Patient Transportation (FNPT) departments, a structured leadership development program, LeadForward, was developed for emerging and midlevel leaders.

Project Description: LeadForward was implemented within the FNPT departments at a comprehensive cancer center. Ten participants completed the inaugural cohort. The curriculum was organized into 6 instructional modules designed to develop leadership competencies among emerging and midlevel leaders. Leadership outcomes were assessed using pre- and postprogram self-assessments across 14 leadership competency …

How The Labor Movement And Labor Strife In Northwest Ohio In The 1930s Shaped The Structure Of American Labor, David M. Savino

The Journal of Economics and Politics

The labor disputes of the 1930s involved more than just the traditional relationship between management and labor. In a way, these disputes were more about long-term gains and the realization of industrial labor achieving real power and influence versus gaining short-term outcomes such as wage increases and better working conditions. For over a century, craft unionism dominated the American system regarding representation, influence, and immense control over the economy, society, and the political system. At about the same time, many industrial-type unions were forming and evolving. Many of the monumental struggles of industrial and agricultural unions took place within the …

The Paradoxes Of Mental Health Disclosure In The Workplace: What Employee Voices Reveal About Courage And Organizational Culture, Steve G. Winkel D.B.A.

Annual DBA Scholars Conference

The lived experience of mental health disclosure is deeply paradoxical. Drawing on thematic analysis of qualitative data from 572 U.S. employees with diagnosed mental health conditions — 282 of whom disclosed to a manager or HR professional — this paper presents three central paradoxes: (1) disclosure normalizes experience but does not neutralize vulnerability; (2) the same conversation produces both safety and stigma; and (3) disclosure requires courage, revealing the inadequacy of existing organizational norms. A constructivist grounded theory approach guided the inquiry. Theoretical implications for stigma management theory (Goffman, 1963) and psychological safety research (Edmondson, 1999) and practical implications for …

Harassment Risks, Reporting Decisions And Institutional Responses During Hospitality Internships In Ghana, Ebenezer Junior Afful, Yaa Akubia

ICHRIE Research Reports

Hospitality internships can expose students to sexual harassment while leaving them uncertain whether reporting will bring protection or further risk. This study examined exposure, reporting decisions and perceived institutional response among hospitality students in Ghana. It combined a survey of 277 students from three technical universities with follow-up interviews involving 13 participants. Among valid responses, 27.0% reported personally experiencing harassment, while 30.4% reported witnessing it during placement. Only 43.2% of personal incidents and 38.3% of witnessed incidents were reported. Interviews showed that silence was shaped by normalised conduct, customer-service expectations, supervisory power, fear of consequences, unclear reporting routes, and distrust …

Operating Costs, Liquidity, And Demographic Pressures In Tanzania's Reformed Public Pension System (2004–2024), Athumani S. Mbuttuka, Ellinami J. Minja, Siasa I. Mzenzi

Business Management Review

The efficiency of public pension systems is critical for accumulating old-age savings and reducing fiscal pressures. This study evaluated Tanzania’s reformed public pension system from 2004 to 2024, covering pre- and post-merger periods, using longitudinal financial data and benchmarking indicators, including cost-to-contribution, cost-to-asset, payout, and dependency ratios, against regulatory and OECD levels. One-tailed sample t-tests compared efficiency and sustainability metrics against benchmarks. Findings show that operating costs averaged 2.8% of assets and administrative cost-to-contribution averaged 11.8%, exceeding the OECD average of 1.6% and the regulatory ceiling of 10%, respectively. Although operating-cost ratios declined after the 2018 restructuring, costs generally remained …

Oct. 2026 - A Lifetime Of Saying Yes To Service, Timothy Rath

The Journal of the Michigan Dental Association

This biographical feature profiles Dr. Raymond Gist, celebrating his receipt of the key to the city of Flint, Michigan, and his six-decade career in dentistry. Tracing his journey from Flint to becoming the first Black president of the American Dental Association (ADA), the story highlights his dedication to patient care, mentorship, and leadership within organized dentistry. Dr. Gist encourages early-career and underrepresented dentists to embrace leadership roles and community involvement, demonstrating how committing to service elevates the profession and advances oral health equity.

Oct. 2026 - Lead: Find Your Place In The Room, Timothy Rath

The Journal of the Michigan Dental Association

This article spotlights the Michigan Dental Association’s Leadership Exploration And Development (LEAD) program, designed to cultivate early-career dental leaders. Featuring experiences from program participants during a visit to ADA headquarters, the piece highlights insights on emerging practice models, demographic shifts, and membership trends shared by national experts like Dr. Marko Vujicic. The article details how LEAD fosters generational diversity, governance training, and peer networking, encouraging early-career Michigan dentists to apply for upcoming cohort opportunities.

Oct. 2026 - Mda Insurance: Online Open Enrollment Now Available For Mda Health Plan, Craig Start

The Journal of the Michigan Dental Association

This article details the 2027 health insurance open enrollment process and deadlines for Michigan Dental Association members, their families, and practice staff. It introduces a new, secure online portal via Employee Navigator for managing the MDA Health Plan, specifying enrollment windows for plan sponsors and employees. The guide covers individual Marketplace plans, group health coverages, Medicare Supplement plans, and Medicare Advantage options. MDA Insurance account executives offer personalized assistance to help practice owners and individuals compare plans, navigate coverage choices, and ensure seamless enrollment.

Oct. 2026 - Staff Matters: How Can We Support Employees Who Are Also Caregivers?, Jodi Schafer Sphr, Shrm-Scp

The Journal of the Michigan Dental Association

This human resources column offers actionable advice for dental practice owners on supporting staff members managing caregiving responsibilities for aging parents, spouses, or children. Recognizing the financial and operational constraints of small dental practices, the author outlines low-cost supportive strategies, including flexible scheduling, clear communications, and empathetic management. Practice leaders are encouraged to establish consistent time-off request protocols, train managers to respect employee privacy, and connect staff with community caregiver resources and employee assistance programs to maintain staff retention and practice productivity.