Business Commons^™

An Analysis Of Compensation Patterns And Job Satisfaction Issues Of Resort Recreation Professionals, A. Scott Rood, Andrew Holdnak

Journal of Tourism Insights

Job satisfaction among recreation professionals can be affected by many internal and external conditions. This study investigated the impact of 16 variables on the job satisfaction of private sector recreation practitioners. An additional 12 variables were used to describe job responsibilities and organizational characteristics. Three construct measures were used to determine individual wage, benefit and total compensation. The sample consists of 73 complete survey responses from professional members of the Resort and Commercial Recreation Association (RCRA). Regression analysis was used to identify the significant variables related to job and compensation satisfaction. The results of this data are compared with similar …

Resort Recreation Amenity Report, Mary Wisnom

Journal of Tourism Insights

Resorts are full-service lodging facilities that offer a range of amenities and recreation facilities to emphasize a leisure experience. To date there has been no single source of information on resort amenity offerings. The purpose of the report is to provide a comprehensive look at the most recent data on resort recreation amenity facility and service offerings in the United States. The Report also serves as a source for recreation amenity comparison data for industry professionals. A review of literature identified the latest resort recreation data and a survey of resorts was implemented to supplement and enhance the industry data. …

Exploring Pull Factor Influences At Campgrounds By Rv Association Members, Jill Fjelstul

Rosen Faculty Scholarship and Creative Works

Recreational vehicles (RVs) are owned and/or rented by travelers of diverse ages, traveling parties, and agendas. RVs, in most cases, will be parked at a campground during use, lending to the question of what factors influence campground selection. The current study explored pull factors specific to RV campground attributes by members of a RV association, identified the general demographics of the respective RV association, and investigated campground travel decisions by members of the RV association. Findings from the current study can assist campground owners/operators in developing effective marketing strategies for attracting RV travelers with customized products, onsite amenities, and/or services. …

The Relevance Of Cultural Tourism As The Next Frontier For Small Island Destinations, Robertico R. Croes, Kelly J. Semrad

Faculty Scholarship and Creative Works

The purpose of this study is to apply the cultural tourism typology of McKercher and to estimate the economic relevance of cultural tourism to the context of a small island destination tourist market. Small island destinations may be confronted with environmental constraints that restrain the traditional small island tourism development model, which is based on sun, sand, and sea. The cultural tourism typology is used in order to determine whether the typology may be used to segment tourists thereby allowing researchers to determine the economic impact of different cultural tourist segments. This study draws attention to some of the foundational …

Building Co-Operation Between Tourism And Culture In The West Of Ireland, Bernadette Quinn, Ziene Mottiar, Theresa Ryan

Conference papers

Redressing regional imbalance is now a key challenge in Ireland. Dublin is the destination of choice for more than two fifths of the market and the number of visitors holidaying outside of the Dublin region has declined significantly between 2003 and 2009. One way of redressing regional imbalance is to harness the tourism potential of the cultural sector. Spread throughout the regions is a wealth of cultural activity and a well developed infrastructure of venues staging vibrant arts activity of international calibre, be it in visual arts, film, literature or the performing arts. This activity engages 2.3 million Irish citizens …

Customer Satisfaction Index Of Singapore 2013: Q1 Results, Institute Of Service Excellence, Smu

Research Collection Institute of Service Excellence (2007-2024)

The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. This set of Q1 results begins the CSISG’s seventh year of measurement.

Assessing The Need For Personalized, Jewelry-Based Customer Loyalty Programs Within Top Las Vegas, Nevada Luxury Casino Resorts, Melissa Brick

Recreation, Parks, and Tourism Administration

Luxury markets have begun to expand from material items into places, experiences, and lifestyles. As the popularity of the luxury travel increases, resorts may benefit from incorporating some type of luxury aspect into a guest’s stay. The purpose of this study was to assess the current need for personalized, jewelry-based, luxury customer loyalty programs focused on wealthy visitors to resort casinos in Las Vegas, Nevada. The researcher created an over the phone interview script and interviewed representatives from 15 top luxury resort casinos in Las Vegas, NV. Existence of customer loyalty programs and ‘high-roller’ customer loyalty programs were found to …

Environmental Sustainability Practices In The Hospitality Industry Of Orange County, California, Lauren Doherty

Recreation, Parks, and Tourism Administration

The hospitality industry is growing rapidly in its practice and implementation of green initiatives in order to preserve the natural environment and successfully meet the needs and desires of green-minded consumers. The purpose of this study was to assess the environmental sustainability practices in the hotel and special events industries of Orange County. Data was collected from participants representing seven different hotel and event venues in Orange County. The instrument used consisted of semi-structured, with some forced-choice interview questions pertaining to the sustainability practices of each property. The results indicated that the seven properties are actively establishing and practicing environmental …

Shipwreck With Speculator Early Modern Representations Of Risk And Gambling, David J. Hart

Occasional Papers

Charles Cotton’s Compleat Gamester, one of the best known manuals accompanying a virtual pandemic of gambling fever across early modern Europe, likens gaming to shipwreck since there are “but few Casts at Dice betwixt a rich man and a beggar,” “but few inches between [living] and drowning.” This conjunction of shipwreck and gaming recurs in early modern literature and constitutes a rhetorical topos in the sense of philosopher Hans Blumenberg. I examine several instances of this conjunction (e.g. in Cardano’s autobiography, Shakespeare’s The Tempest, Spinoza’s Theological-Political Treatise, and Joseph de la Vega’s Confusion de Confusiones) and suggest that the conjunction …

Session 4-2-A: Taking The Disorder Out Of Gambling Disorder, Denise F. Quirk, Colin M. Hodgen

International Conference on Gambling & Risk Taking

DSM‐5 Gambling Disorder

A. Persistent and recurrent problematic gambling behavior leading to clinically significant impairment or distress, as indicated by four (or more) of the following in a 12‐month period:

A. Persistent and recurrent maladaptive gambling behavior as indicated by five (or more) of the following:

Session 4-2-C: Does Non-Problem Gaming Have Any Negative Impact On Gamblers?, Samuel Huang

International Conference on Gambling & Risk Taking

Outline

Background

Literature Review

Data and Methodology

Analysis and Discussion

Session 4-2-E: The Effects Of Gaming Tax/Retention Rate On Casino Performance, Will E. Cummings

International Conference on Gambling & Risk Taking

Overview

Gaming Taxes affect investors in and operators of casinos

... and therefore casino performance

Gravity Models in general High variance from classical ideal

Variance tells us something about the impact of gaming tax rates

Session 4-2-C: Dissociating The Roles Of Delay And Probability Discounting In Gambling Behavior, Will Shead, Emad Talisman

International Conference on Gambling & Risk Taking

Now or Later?

How would you like a gift?

Now vs. 1 week

Rewards now are worth more than later

- Delayed rewards are discounted

Session 4-1-B: Casino Legalization As An Evolutionary Game -- Who Will Be The Next?, Miao He

International Conference on Gambling & Risk Taking

Introduction

For the community/governor who has a strong preposition to casino gaming (e.g., gambler, religious group), his/her motivation to participate/accept casino legalization is

∆P_AE_A+t_A>c_î and ∆P_B(R_B+E_B)+t_B>c_Ĵ

What’s the motivation for the other community/governors who are neutral to casino gaming?

How the casino legalization process evolved and finally reached the equilibrium state?

Session 4-1-D: The Ant And The Grasshopper: Western Casino Operators In Macau And Singapore, Sudhir Kale

International Conference on Gambling & Risk Taking

Objectives

Understand the impact of market conditions and managerial orientation on employee satisfaction, organizational identification, and service quality in Macau/ Singapore Casino Industry.

Highlight long-term adverse impact of poor service quality on market share and profitability.

Provide guidelines for action.

Session 4-1-D: The Experience Of Lotto 6/49 And The Capacity To Trust: Elements For An Anthropology Of Gambling, Jocelyn Gadbois

International Conference on Gambling & Risk Taking

Anthropologists study Lotto 6/49 as an experience.

Lévy-Bruhl tries to compare the magical beliefs of serious gamblers with the magical beliefs of individuals he refers to as the ‘‘primitives’’ (1924).

After that, Henslin studied the superstitions of St.Louis taxi drivers who play craps during their work breaks and compared them to Skinner’s pigeon (1967).

I wanted in my thesis to help anthropology to reconstruct lost knowledge regarding gambling and beliefs about magic in capitalist society.

Session 4-1-C: Social Gaming: Problems, Policies And Predictions, Keith Whyte

International Conference on Gambling & Risk Taking

Discusses key issues with social gaming.

Session 4-1-A: Roman Addiction: The Changing Perception Of Problem Gaming In The Roman World, Suzanne B. Faris

International Conference on Gambling & Risk Taking

Describes the perception of problem gambling in ancient Rome.

Session 4-1-B: A Public Choice Perspective On The Progression Of Casino Gaming, Miao He, Ricardo Chi Sen Siu

International Conference on Gambling & Risk Taking

Following the public choice literatures which explore the voting process to obtain an economic decision (Morton, 1991; Olson, 1965; Riker and Ordeshook, 1968; Stigler, 1974; etc.), a model is formulated in this paper to reveal the related forces which lead to the legalization/liberalization of casino gaming as a modern economic sector. It is shown that an individual’s decision to participate into a voting process or not is influenced by his/her anticipated benefit and cost. Then, the aggregate force of the beneficiary group and the anti-gaming group in standing for their own economic and emotional interests determines the voting result. Indeed, …

Session 4-1-C: Social Media Gambling Games: Impact On Young People, Sally Gainsbury, Jeffrey L. Derevensky

International Conference on Gambling & Risk Taking

Key concerns for youth

Normalisation & positive impressions of gambling

Misrepresenting the odds of winning

Encouraging transition to real money gambling

Development of problems

Session 4-1-A: The Problem Gambling Center, Robert Hunter

International Conference on Gambling & Risk Taking

Provides information and statistics on the Problem Gambling Center.

Session 3-4-B: Impacts Of The Structure Of The Casino Industry, William N. Thompson, Catherine Prentice

International Conference on Gambling & Risk Taking

This paper looks at impacts of the structures of casino industries in 13 American states venues. The legalization of casinos has been a major policy issue in scores of national and sub-national venues over the past 60 years. Among the critical issues in the legalization process has been the subject of whether casino establishments should be authorized as singular, that is, monopoly, entities in a specific location (city, state, or nation) much as public utilities, or they should be licensed in an open market free competitive manner. A middle ground approach find venues allowing a limited number of licenses, ergo, …

Session 3-4-A: Public Opinion And Problem Gambling, Don Feeney

International Conference on Gambling & Risk Taking

What do we need to know?

How does the public perceive addiction?

Do they stigmatize addiction?

Do they recognize gambling addiction?

Do they understand the causes?

Do they understand the solutions?

Do they know where to go for help?

Do they know preventative factors?

What are they willing to do?

What messages are credible and appealing?

Session 3-4-C: Are Lottery Players Affected By Random Shocks? Evidence From China’S Individual Lottery Betting Panel Data, Jia Yuan

International Conference on Gambling & Risk Taking

I explore a unique, individual level, lottery betting panel data and show that lottery gambling is significantly affected by lottery winning history even though this winning history is shown to be merely an exogenous random shock. This panel data records lottery players’ collective lottery betting behaviors on a Chinese online lottery purchase website. This website lists each player’s lottery investment performance, the ratio between the lottery return and the lottery investment in the past three months, for lottery players’ reference and this ratio is shown to be an independent random shock across players. Based on the data with around 400,000 …

Session 3-4-B: Evaluating The Performance Of Macao’S Gaming Industry, Day-Yang Liu

International Conference on Gambling & Risk Taking

The purpose of research

The stringently competitive nature of the casino entertainment market in the Macao necessitates that managers fully utilize knowledge expertise to increase efficiency in operations management.

Therefore, this study employs data envelopment analysis (DEA) model to estimate the efficiency and productivity of the casino entertainment industry in Macao.

Session 3-3-B: The Interplay Between Law, Development And Spillover Effects Of Casino Gaming: Theory And The Asian Evidences, Ricardo Chi Sen Siu

International Conference on Gambling & Risk Taking

Taking into consideration of the unique features and practice of casino gaming, the significance of law in the development of this industry, and the onging interactions between law, the industry’s succeeding performance and its spillover effects are generalized and illustrated in this paper. Based on the rationales of law and economics, and the institutional approach to economic analysis, a functional model is constructed to depict the related interplaying forces and the development of casino gaming. In principle, it is shown that business scope and scale of casino gaming is largely defined by law on one hand, and the revisions of …

Session 3-3-D: Interactive Gambling In Australia, Sally Gainsbury, Nerilee Hing, Alex Russell, Alex Blaszczynski, Dan Lubman, Robert Wood

International Conference on Gambling & Risk Taking

Describes interactive gambling and gives its advantages and disadvantages.

Session 3-3-A: An Improved Pathways Development Model Of Problem Gambling: A Summary Of 11 Studies In Hong Kong And Macau, Amy Chiu Sau Lam, Alice Chan Ying Ying, Chi Chuen Chan

International Conference on Gambling & Risk Taking

Introduction

The rationale of this study came from a casual meeting of our supervisor Dr. Chan Chi Chuen and Professor Blaszczynski on a bus after the 2009 Reno conference.

On the bus, C. C. promised Mr. Blaszczynski that he would validate the pathways model in Hong Kong and Macau. And in the next 5 years, Dr. C.C. Chan and his students conducted 11 research projects on problem gambling in Hong Kong and Macau.

Purposes of current study

• To arrive on a summary finding from 11 studies on problem gambling
• To validate the pathways development model proposed by Blaszczynski & Nower …

Session 3-3-C: The National Longitudinal Study Of Gambling Behaviour (Nlsgb): Preliminary Results, Andrew Dellis, Andre Hofmeyr, Harold Kincaid, Don Ross

International Conference on Gambling & Risk Taking

Introduction

The NLSGB tracked 300 gamblers over a 15-month period.

A comprehensive survey instrument was compiled to analyse factors that might influence changes in risk of gambling problems over time.

The study was conducted in the four major metropolitan areas of South Africa: Johannesburg, Tshwane, Durban and Cape Town. We will discuss the study’s design and implementation and some preliminary results.

Session 3-3-B: Recent Eu Gambling Regulatory Developments: A Case Of Many Court Cases With Institutions Courting Inconclusiveness?, Alan Littler

International Conference on Gambling & Risk Taking

Introduction

United Kingdom; shifting towards point of consumption regulation

Member States; competence to regulate is not boundless

Other European institutions; a different discourse?