Business Commons^™

Determining Continual Improvement Process Methods Within Quality Management Systems, Diane M. Bové

Theses

Institutionalized standards require organizations to actively define and implement quality management systems, which includes active participation in continual improvement efforts. Interpretations and practices vary on implementation methodology.

Traditional views of quality do not integrate the technical disciplines into a defined science which would support a standardized approach for continual improvement implementation.

In order to optimize improvement efforts, a conceptual hypothesis is proposed to integrate quality through combining and collaborating implementation efforts of engineering, control, assurance, improvement and costs. The purpose of this thesis is to establish a roadmap to assist in choosing effective quality improvement methodologies and toolsets that assist …

Nanofibrous Articles, Gene Kim, Bonnie Bachman, Stephen O. Bozzone

Economics Faculty Research & Creative Works

Nanofibrous articles can be manufactured by a process that includes preparation of a surface of a substrate to provide an adhesion mechanism for securing the nanofibers to the surface. The nanofibers can be dispersed in an area near the substrate for the purpose of being adhered to the surface. If an ordered arrangement of nanofibers is required, an electric field can be provided in the area where the nanofibers are dispersed to selectively control an ordering of the nanofibers as they are adhered to the surface by the adhesion mechanism.

Intellectual Property Management In Health And Agricultural Innovation: A Handbook Of Best Practices, Vol. 2, Anatole Krattiger, Richard T. Mahoney, Lita Nelsen, Jennifer A. Thomson, Alan B. Bennett, Kanikaram Satyanarayana, Gregory D. Graff, Carlos Fernandez, Stanley Kowalski

Law Faculty Scholarship

Prepared by and for policy-makers, leaders of public sector research establishments, technology transfer professionals, licensing executives, and scientists, this online resource offers up-to-date information and strategies for utilizing the power of both intellectual property and the public domain. Emphasis is placed on advancing innovation in health and agriculture, though many of the principles outlined here are broadly applicable across technology fields. Eschewing ideological debates and general proclamations, the authors always keep their eye on the practical side of IP management. The site is based on a comprehensive Handbook and Executive Guide that provide substantive discussions and analysis of the opportunities …

Santa Clara Magazine, Volume 49 Number 3, Winter 2007, Santa Clara University

Santa Clara Magazine

14 - TOUGH CALL By Jim Shepard. Mike Carey '71 reveals what it takes to earn your stripes as a head ref in the NFL.

16 - REDEFINING NATURE By Steven Boyd Saum. Is it the end of wilderness as we know it? And could genetically modified crops be better for the environment? Read what SCU scientists are saying.

18 - THE PERSON IN FRONT OF YOU A transglobal photo essay by David Pace.

24 - PANETTA ON IRAQ By Farid Senzai. A Q&A with Leon Panetta '60, J.D. '63, member of the Iraq Study Group and chief of staff …

Some Peer-To-Peer, Democratically And Voluntarily Produced Thoughts About 'The Wealth Of Networks: How Social Production Transforms Markets And Freedom,' By Yochai Benkler, Ann Bartow

Law Faculty Scholarship

In this review essay, Bartow concludes that The Wealth of Networks: How Social Production Transforms Markets and Freedom by Yochai Benkler is a book well worth reading, but that Benkler still has a bit more work to do before his Grand Unifying Theory of Life, The Internet, and Everything is satisfactorily complete. It isn't enough to concede that the Internet won't benefit everyone. He needs to more thoroughly consider the ways in which the lives of poor people actually worsen when previously accessible information, goods and services are rendered less convenient or completely unattainable by their migration online. Additionally, the …

Intellectual Property Management In Health And Agricultural Innovation: Executive Guide, Anatole Krattiger, Richard T. Mahoney, Lita Nelsen, Jennifer A. Thomson, Alan B. Bennett, Kanikaram Satyanarayana, Gregory D. Graff, Carlos Fernandez, Stanley Kowalski

Law Faculty Scholarship

Prepared by and for policy-makers, leaders of public sector research establishments, technology transfer professionals, licensing executives, and scientists, this online resource offers up-to-date information and strategies for utilizing the power of both intellectual property and the public domain. Emphasis is placed on advancing innovation in health and agriculture, though many of the principles outlined here are broadly applicable across technology fields. Eschewing ideological debates and general proclamations, the authors always keep their eye on the practical side of IP management. The site is based on a comprehensive Handbook and Executive Guide that provide substantive discussions and analysis of the opportunities …

Intellectual Property Management In Health And Agricultural Innovation: A Handbook Of Best Practices, Vol. 1, Anatole Krattiger, Richard T. Mahoney, Lita Nelsen, Jennifer A. Thomson, Alan B. Bennett, Kanikaram Satyanarayana, Gregory D. Graff, Carlos Fernandez, Stanley Kowalski

Law Faculty Scholarship

Prepared by and for policy-makers, leaders of public sector research establishments, technology transfer professionals, licensing executives, and scientists, this online resource offers up-to-date information and strategies for utilizing the power of both intellectual property and the public domain. Emphasis is placed on advancing innovation in health and agriculture, though many of the principles outlined here are broadly applicable across technology fields. Eschewing ideological debates and general proclamations, the authors always keep their eye on the practical side of IP management. The site is based on a comprehensive Handbook and Executive Guide that provide substantive discussions and analysis of the opportunities …

Rational Risk/Benefit Analysis Of Genetically Modified Crops, Stanley P. Kowalski

Law Faculty Scholarship

Safety concerns over the use of molecular biotechnology in the improvement of crops has generated substantial, heated and confusing debates, often driven by ideology and hysterics. Modification of crops is not new, and biotechnology (in its broadest sense) has been used for over a century to accelerate the development of new crops for food, feed and fibre, so as to meet the demands of a growing global community. The introduction of crops developed via molecular biotechnology [Genetically Modified Crops (GMCs)] represents the latest step in this inexorable innovative progression of technology. However, misinformed concern has led to a broad embrace …

Selected Lid Projects In New England, New England Environmental Finance Center

Planning

Examples of low impact development (LID) projects in each state in New England.

Enterprise Resource Planning (Erp): A Review Of The Literature, Young Moon

Mechanical and Aerospace Engineering - All Scholarship

This article is a review of work published in various journals on the topics of Enterprise Resource Planning (ERP) between January 2000 and May 2006. A total of 313 articles from 79 journals are reviewed. The article intends to serve three goals. First, it will be useful to researchers who are interested in understanding what kinds of questions have been addressed in the area of ERP. Second, the article will be a useful resource for searching for research topics. Third, it will serve as a comprehensive bibliography of the articles published during the period. The literature is analysed under six …

More Secure Passwords, Scott Magruder, Stanley X. Lewis Jr

Journal of International Technology and Information Management

Passwords are often the first line of defense against hackers trying to logon to a user’s account. Due to this, the password that a user selects for protection of their account is critical. These passwords must be “good” passwords that are not easily cracked. However, how does the network administrator enforce this? A simple change to the login process can make the passwords chosen by users much more secure. A description of this simple process is given in this paper. The normal login process is described. A description of the how hackers attempt to crack passwords is given. The simple …

Improving The Judicial System To Handle Computer Crime, Gerald V. Post, Albert Kagan

Journal of International Technology and Information Management

This paper asked professionals in the legal system to evaluate the current state and effectiveness of laws to identify and deter computer crime. Responses were evaluated with a formal structural equation model. The results generally show that legal professionals believe potential jurors have minimal knowledge of computer crime issues. More importantly, they also believe that judges have little knowledge or experience. A similar lack of knowledge by defense attorneys indicates that it could be difficult for a person accused of computer related infractions to find adequate representation. On the other hand, more experienced participants do not believe computer laws present …

The Role Of Quantitative Analysis In The Information Security Systems Development Lifecycle, Stephen R. Rosenkranz, Michael E. Busing, Faye P. Teer, Karen A. Forcht

Journal of International Technology and Information Management

Today’s numerous Quantitative Analysis (QA) tools have been successfully utilized to solve business problems in diverse applications. However, the application of QA tools in solving information security problems has been sparse. Devising the means and ways to use QA tools in resolving industry-wide security problems has the potential to yield enormous global economic benefit. The purpose of this paper is to explore the use of QA tools as a means of improving the processes involved in the Information Security Systems Development Lifecycle (SecSDL). Information security professionals use the SecSDL as a guide for formulating a comprehensive information security program. The …

A Framework And Guide For Understanding The Creation Of Consumer Trust, Joseph A. Cazier

Journal of International Technology and Information Management

This paper develops a framework and model for building trust by combining research on the creation of trust with the dimensions of trust: ability, benevolence and integrity. By combining these dimensions in a matrix with the types of trust production based on characteristics, process and institutions, the paper develops a robust 3 x 3 matrix with which to categorize and understand trust production. The framework is developed and analyzed in the light of literature on consumer trust. This framework can help researchers, practitioners and consumers understand trust creation and assist businesses in developing a comprehensive strategy for managing trust.

An Application Of The Deming Management Method For Information Technology Projects, Jack T. Marchewka

Journal of International Technology and Information Management

Although the ideas and teachings of W. Edwards Deming have been implemented in organizations world- wide for over the past 50 years, only three studies have empirically tested a theoretical model grounded in the Deming Management Method. These studies focused on the manufacturing and services area. Today, quality management continues to be an area of interest both in project management and software engineering. The focus of this study is to test the Deming Management Method in information technology (IT) projects. A survey of 63 IT professionals provides empirical support for the Deming Management Method and its application to IT projects. …

Thermal Effectiveness Characteristics Of Low Approach Indirect Evaporative Cooling Systems In Buildings, Ben Costelloe, Donal Finn

Articles

Meteorological enthalpy analysis of temperate and maritime climates above latitude 45°N suggests that the water-side evaporative cooling technique has considerable unrealised potential with contemporary “high temperature” building cooling systems—such as chilled ceilings and displacement ventilation. As low approach conditions are the key to exploiting the cooling potential of the ambient air, thermal performance at such conditions needs to be investigated. To address the research issues, an industrial scale test rig, based on a low approach open cooling tower and plate heat exchanger and designed to maximise evaporative cooling potential, has been constructed. The thermal effectiveness of such systems (as a …

Integrating It-Enabled Social Networks With Transaction Cost Economics And The Resource Based View Of The Firm, Ganesh D. Bhatt, Jatinder N. D. Gupta, Sushil K. Sharma

Journal of International Technology and Information Management

Prior research has mostly focused on transaction cost economics (TCE) to interpret the effect of information systems (IS) on organizational governance structures. A TCE based approach predicts that information technology (IT) will lead to increased use of electronic markets to coordinate economic transactions from electronic hierarchies. However, there is contradictory evidence in the literature regarding the rise and importance of cooperative relationships, joint ventures, and value-added partnerships integrated through information systems. To reconcile these contradictions, this paper analyzes the effect of IT on governance structures based on the TCE, social network theory, and the resource based view (RBV) of the …

In Search Of Factors To Online Game Addiction And Its Implications, Yangil Park, Jeng-Chung V. Chen

Journal of International Technology and Information Management

Research has explored online users who are hooked on Internet applications such as chat rooms, web surfing, and interactive games. Online game addiction is one of the problems arisen from the use of the Internet. This study is motivated by a causal connection found from previous research of computer game addiction. The study describes two typical types of online games and looks further into the causes of the addiction by using two main theories. We also propose research hypotheses and discuss possible implications of online game addiction.

An Examination Of Internet Effectiveness For Non-Work Activities, Pruthikrai Mahatanankoon, Tim Klaus, H. Joseph Wen

Journal of International Technology and Information Management

The Internet is frequently used for non-work activities. When used for these purposes, the effectiveness of the Internet in accomplishing these leisure activities becomes an important consideration. Research literature has remained relatively silent in regards to the examination of accomplishing non-work tasks through the Internet. This study uses Davis’ Technology Acceptance Model (TAM) as a basis to predict different types of common user web activities—entertainment, communicating, and information searching. Using Structured Equation Modeling, this paper examines the effectiveness of the Internet in accomplishing non-work activities. In this study, the overall analysis of the survey data suggests that perceived ease of …

Internet Entrepreneurship And Economic Growth, Gerald V. Post, John F. Pfaff

Journal of International Technology and Information Management

This paper looks at national attempts to promote economic growth through the Internet. Growth can be driven through service exports or internally through increased service transactions and fostering entrepreneurship. India is often held as an example of service exports, but economic statistics show that India might not be a good example for other nations because net service trade is negative and wages have been economically distorted. Ultimately, developing nations need to find internal growth models. Internal growth could be driven though increased consumption due to improved information, or increased investment expenditures from infrastructure investments.

Project Management Practices In The Information Technology Departments Of Various Size Institutions Of Higher Education, Charles R. Johnston, David C. Wierschem

Journal of International Technology and Information Management

The demand for information technology at institutions of higher education is increasing at a rapid pace. It is fueled by student, faculty, and administrative needs. This paper examines project management practices at these institutions with respect to the sizes of the institutions. Survey results indicate an emphasis on operational concerns at small and medium size institutions when selecting IT projects. The prominence of the role of project manager and adoption of formal PM tools/techniques by IT departments generally increase with the sizes of the institutions. The importance of having a project plan is recognized by all sizes of institutions of …

An Analysis Of The D Programming Language, Sumanth Yenduri, Louise Perkins, Md. Sarder

Journal of International Technology and Information Management

The C language and its derivatives have been some of the dominant higher-level languages used, and the maturity has stemmed several newer languages that, while still relatively young, possess the strength of decades of trials and experimentation with programming concepts. While C++ was a major step in the advancement from procedural to object-oriented programming (with a backbone of C), several problems existed that prompted the development of new languages. This paper focuses on one such language: D. D was designed as a potential successor to C++, supporting most features of C++’s class design and modifications intended to ease common program …

Development Of A Maintenance System Based On Web And Mobile Technologies, Jaime Campos, Erkki Jantunen, Om Prakash

Journal of International Technology and Information Management

The paper reports the development of an e-monitoring and maintenance system based on web technology and mobile device, PDA. Rarity of experts led to the application of artificial intelligence and later, distributed artificial intelligence for condition monitoring and diagnosis of machine condition. Recently, web technology along with wireless communication is emerging as a potent tool in maintenance. It facilitates obtaining of the desired information by the relevant personnel at any time wherever he may be. The paper first describes the web and mobile architecture that formed the basis of the system and ICT tools used to communicate among the different …

Comparing The Prioritization Of Erp System Effectiveness Measures By Organizational Actors: A Focus On It Professionals And Business Managers, Princely Ifinedo

Journal of International Technology and Information Management

Modern organizations adopt Enterprise Resource Planning systems (ERP) to integrate their organizational data resources into unified systems. Researchers tend to concentrate on ERP implementation issues with only a handful studying ERP system effectiveness or success in adopting organizations. In fact, none has studied how key organizational actors prioritize or rank relevant measures or items related to the effectiveness of such systems. This study is designed to fill this gap in research as it aims at investigating how two organizational stakeholder groups, i.e. information technology (IT) professionals and business managers prioritize relevant measures related to ERP systems effectiveness. Using surveys in …

Strategic Alliances In Greek Mobile Telephony, Ioanna Stoili, Anastasios A. Economides

Journal of International Technology and Information Management

The mobile telephony market is a very competitive market. Mobile telephony companies try to expand by forming strategic alliances with companies from various industries. The objective of this paper is to analyze the motives, the actions and the results of the collaborations and alliances of two Greek mobile telephony companies (Cosmote and Vodafone Hellas). In addition, this paper illustrates examples of how the technology change and the technological convergence (Internet, computers, and mobile telephony) affected and activated the proliferation of these alliances. The entry of I-mode and Vodafone Live! in the Greek market caused an increase in the number of …

Improving Credit Card Operations With Data Mining Techniques, Malini Krishnamurthi

Journal of International Technology and Information Management

Consumer credit is ubiquitous and lending poses credit risk – the risk of economic loss due to the failure of a borrower to repay according to the terms of his or her contract with the lender. And so, managing credit risk entails estimating the potential ability of borrowers to repay their debts. Researchers have sought to identify factors that contribute to consumer risk, by using quantitative models. However, the presence of data mining techniques to identify credit risk cannot be ignored. There is a paucity of research to demonstrate the use of data mining techniques in this context, and such …

Internet Industry Competition Dynamics: Peering Limitations, Exposure, And Counter Strategies, Seungjae Shin, Jack E. Tucci

Journal of International Technology and Information Management

The Internet industry is vertically integrated with Internet Backbone Providers (IBPs) and Internet Service Providers (ISPs.) Although there are many ISPs and IBPs in each stream, both markets are considered independent oligopolies in that there are a few dominant competitors in each market. It is generally accepted that the Internet industry structure has evolved into a four-tier hierarchical structure. The synergistic and codependent nature of the Internet industry is the key element in understanding the competitive environment in which both IBP’s and ISP’s cooperate. Peering is an efficient way to exchange traffic freely within the access tier, nevertheless competitive constraints …

Identifying University Minors To Support The Construction Specialization Area Within A Civil Engineering Technology Program, Vernon Lewis, Carol Considine

Engineering Technology Faculty Publications

Construction programs at many universities are diversified and provide students with opportunities to examine topic areas that include mechanical and electrical systems, safety, business administration, residential construction, real estate, and management. It is impossible for small civil engineering technology programs with a construction emphasis to encompass all of these expertise areas. As industry looks for students with a knowledge base in these areas, it is incumbent upon programs to find avenues to provide these educational opportunities to their students.

To meet the upper division general education requirements for Old Dominion University, students must have either a minor, second major or …

Social Network Enhanced Digital City Management And Innovation Success: A Prototype Design, Bih-Ru Lea, Wen-Bin Yu, Prashanth Kannan

Journal of International Technology and Information Management

Innovation is the process by which knowledge is transformed into products and services which in turn fuels economic development to create wealth and generates improvements in the standard of living. With the advance of technology, social networks that play a fundamental role as a medium for the spread of information, ideas, and influence among its members have taken a form of digital city to offer a range of online services, including access to social environments, community services, and e-commerce to its infohabitants. This study investigates how social network theories can be used to design and manage a web-based digital city …

Corporate Blogs Of 40 Fortune 500 Companies: Distribution, Categorization And Characteristics, Shaoyi He, Jake Zhu

Journal of International Technology and Information Management

This paper studies corporate blogs as virtual communities, focusing on the distribution, categorization and characteristics of 40 Fortune 500 Companies’ blogs. Firstly, the 40 corporate blogs were classified by industries to see which industries are active advocates of corporate blogs. Secondly, the 40 corporate blogs were first grouped in direct competitor clusters and then categorized into four types of virtual communities: 1) Community of interest, 2) Goal-oriented community of interest, 3) Learner’s community, and 4) Community of practice. Thirdly, eight common elements were identified and compared for each of the 40 corporate blogs to find out their major characteristics. Finally, …