Digital Commons Network^™

Partnership, Collaboration, And Co-Production To Improve Patient Experience Beyond Conducting Surveys – Lessons From The Quebec Model, Canada, Marie-Pascale Pomey, Catherine Wilhelmy, Myriam Fournier-Tombs, Vincent Dumez, Cécile Vialaron, Monica Nelea Iliescu, Karina Prevost, Simon Courtemanche, Louise Normandin, Geneviève David

Patient Experience Journal

Objective: The objectives of this article are to present how, in the province of Quebec (Canada), healthcare and service partnerships have been implemented, to take stock of the current situation and to suggest ways to continue strengthening the model over the coming years, in Quebec and elsewhere in the world. Methods: Three methods were mobilized: (1) a review of the literature and reports published in recent years on implementations of partnerships in Quebec; (2) a survey sent to the persons responsible for partnerships in Quebec’s health and social services establishments; and (3) a working committee comprised of patient experts, partnership …

The New Science: 3 Complete Works, Max Planck

Hannah Arendt Marginalia - All

[New York] : Meridian Books, 1959

Call#: QC6 .P623

Contains marginalia, underlining and marginal lining. Also contained ephemera: a 1957-1958 Princeton- Penn Station train schedule covered with local business advertisements.

PDF Information: 77 pages – 5.1 MB

Relational Design In Healthcare Innovation: Exploring A Multi-Site Context, Kathrina Dankl, Laura Aguado-González, Victoria Artigas, Canan Akoglu, Kasper Frank, Marie Kremer, Erika Renedo-Illarregi, Carlos Romero, Yeray Sañudo, Jorge Sierra-Pérez

Nordes Conference Series

Healthcare is a critical component of the infrastructure of a welfare state, with public services at its core. However, its challenges are more complex and intractable than those addressed by service design frameworks. The relational design approach, aligned with participatory design principles, could provide insights for service design that promotes a focus on relationships, networks and situated knowledge generation. This study explores situating tactics in the research process of a large EU project focusing on shared decision making in cancer care. By analysing how topic, timescale and methods are situated across two research sites, we discuss how relational sensitivity has …

Design For Longevity: A Relational And Systemic Perspective, Sheng-Hung Lee

Nordes Conference Series

As Relational Design (RD) grows in popularity, Casual Loop Diagrams (CLD) can complement RD in systemic analysis by visualizing relationships between variables. This study integrates CLD with RD within the context of longevity planning, which considers dimensions of financial, social and physical wellness. While RD maps static relationships, CLDs model dynamic interactions and feedback loops, enhancing innovation through a holistic and adaptive approach. By bridging relational and systemic perspectives, this preliminary study advances discourse in service design, system thinking, and research methodologies, demonstrating how RD and CLD contribute to a more comprehensive understanding of longevity planning. Findings emphasize the importance …

Entangled In The Design Of A Relational Materiality: Beyond Smart Textiles, Anne Louise Bang, Delia Dumitrescu, Malene Harsaae, Inger Marie Ladekarl, Hanna Landin, Erin Lewis, Mika Latusaari, Alicja Lawrynowicz, Kati Miettunen, Mithila Mohan, Mikael Nyberg, Lena Pedersen, Pedro Silva, Maija Vaara, Jaana Vapaavouri, Linda Worbin, Zahraalsadat Madani, Kristian Rödby

Nordes Conference Series

Nowadays, ethics and care for the environment have shifted paradigms in smart textile design towards responsible energy use and preservation of natural resources. In this research, we aim to relate material science and engineering to textile and interaction design in discovering a vibrant responsive materiality triggered by ultraviolet (UV) energy. The research addresses a bottom-up approach entangling scientific development in material science, textile craftsmanship, and design to the understanding of human use and the capacities for change of this natural phenomena. Compared to a conventional textile design processes where material and form composition connect in a final expression, in this …

Everywhere, All At Once: Speculative Layering Of Multiple Temporalities With Augmented Reality, Alessandro Ianniello, Roy Bendor

Nordes Conference Series

This paper considers the design of Augmented Reality experiences that allow the interrogation of multiple temporalities, in order to foster engagement with More-than-Human worlds. While Augmented Reality has traditionally been used to layer different spatial contexts onto the physical environment, we explore its potential to visualize alternative temporalities, offering users unique ontological perspectives on time and its role in shaping interconnected human and non-human futures. Drawing from futures studies, experiential futures, and speculative design, we examine how Augmented Reality’s capacity to represent temporal layers can deepen understanding of More-than-Human interdependencies. We report on a pilot experiment where participants engaged with …

Nurturing Technological Imagination Through Material Exploration, Heidi Bråthen

Nordes Conference Series

This exhibition introduces a tangible, modular toolkit designed for hands-on exploration of both computational and traditional materials, showcasing design possibilities without demanding prior technical skills from participants in co-design processes. Recognizing challenges posed by limited technological experience and age-related changes, we employed a research-through-design approach tailored to older adults and designers working with co-design and co-prototyping. Our toolkit aims to empower diverse participants to discover and modify technological options, fostering their technological imagination in the design process.

The Conspiracy Capitaliser: A Tool For Exploring The Intersection Of Ai, Politics And Profit, Robert Collins

Nordes Conference Series

The Conspiracy Capitaliser is a physical interface for Generative AI which allows the user to produce a bespoke conspiracy through the operation of knobs, switches and buttons. The original intent of the artefact was as a personal exploration of how conspiracy theories were being monetised against a backdrop of social media disinformation and how these observations could be communicated to the general public. While the artefact began as a non-functioning sculptural work, the advent of accessible AI models like ChatGPT allowed it to become fully functional and transformed it into a useful tool for design ethics, public awareness and a …

The Relational Designer, Michaela Honauer

Nordes Conference Series

Despite the growing recognition of relational design, limited attention has been given to the designer as a relational individual. Why is a designer relational (i.e. relationship-oriented)? How can they reflect and make their individual relationality transparent? This exploratory paper sheds light on these questions and stimulates reflection of designers as relational entities. A designer can take on many roles –practitioner, researcher, manager, collaborator, provider, politician, etc.– but always remains an individual with personal feelings and connections. Like every other individual, a designer experiences their being and doing uniquely. This constructivist understanding of the designer likewise suggests that every designer approaches …

Seasonal Design, Svenja Keune, Åsa Ståhl

Nordes Conference Series

Imagine it is a rainy winter day, and you are walking up to a little mustard yellow house on wheels and step up three wooden steps to enter. You notice the pulsing light of candles and the warmth of the fireplace that is heating the indoors. Some people are sitting around the table dreaming of how they would use the house if they could borrow it for a while. You take a step inside to join and have some tea. While stepping in you hear the splash of a puddle and feel your socks soak up water before you even …

A Companion Map For Relational Metadesign Journeys, Hannah Jones, Anette Lundebye, Mathilda Tham

Nordes Conference Series

How can we hold, practice, communicate complex relationality in design research, education and practice; as individuals, in teams, and between different communities of knowledge? We explore the role that a particular visual metadesign framework has played in negotiating such relationality over a period of 20 years. Drawing upon cases of organisational change, design of education and research leadership, we address complex sustainability contexts, including gender and intersectionality. The paper examines how the iterative development of the framework has evolved in dialogue with the specific needs of each project as well as with an ongoing discourse of the needs presented by …

Agonistic Design In Practice: Introducing Agonism To Interaction Design Pedagogy, Robert Collins, Anjuli Tushar Acharya, Tom Van Wijland, Hanxiong Zhang, Johan Redström, Marco C. Rozendaal

Nordes Conference Series

In an increasingly technology-mediated world, agonistic design seeks to support agency over convenience in an attempt to give the user more determination over the technologies which may adversely affect them. This paper explores the experimental integration of agonistic design principles into an Interaction Design Masters course to address the emerging harms of algorithmic decision systems (ADS). Conducted with Interaction Design Master’s students at a Swedish University, the intervention introduced agonistic design through a seminar, tutorials, and projects which move from ideation, to prototyping, ending with public exhibition and reflection exercise. Drawing on frameworks supporting democratic design and constructive disagreement, the …

The Relationship Between Maker, Machine And Material: Creative Investigation Of Geopolymer Extrusion 3d Printing, Lennart Engels, Priska Falin, Luis Huaman, Johannes Kaarakainen, Maarit Mäkelä, Jussi Leveinen

Nordes Conference Series

The use of geopolymers in creative practices, encompassing the fields of art, craft, and design, is still relatively unexplored. This paper introduces early explorations focused on geopolymer extrusion 3D printing in a creative studio context. The closer focus is on the context-bound connections of the maker, machine and material during creative practice. As an outcome of experimentation and creative problem-solving, this paper presents original and innovative extrusion printing methods that create a new fabrication aesthetic that acknowledges and emphasises the coiled aesthetic generated by this process. The three perspectives of maker, machine and material are discussed individually and together; opening …

The Bread Without Form: Attuning To Relational Ways Of Making Through Convivial Baking Practice, Gianluca Giabardo, Luis Vega, Maarit Mäkelä

Nordes Conference Series

This paper investigates the notion of form as a relational process rather than a fixed attribute of things. Through the lenses of contemporary design theory and symbiotic conviviality, we present a snapshot of the first author’s bakery practice, where the ever-emerging form of sourdough bread is used to discuss ways of attuning differently to dominant understandings of design, making, and materiality. The case presented here follows a practice-led research approach, with different sources of data captured through documentation and reflection. Our findings illustrate the methodological potential of baking to explore form-making as a convivial and symbiotic process. We conclude by …

Imagining A Soft And Relational Smart Home, Tom Jenkins, Vasiliki Tsaknaki, Stina Hasse Jørgensen

Nordes Conference Series

This paper presents three scenario-based speculations accompanied by material explorations of soft IoT for smart homes based on humidity data. Cycle Lines tracks and displays weekly patterns of humidity levels shown as colored lines in a woven display, Relationscape, a real-time tracker and knitted display of humidity showing the relation between two different households, and Eco-collective, embroidery IoT that changes color depending on the humidity levels of different objects in the household. Based on first-person engagements with humidity sensors placed in the authors’ homes, they imagine new types of soft IoT devices that sense and display relations to humidity data, …

Transforming Complex Environments: Applying Systems-Oriented Service Design In Complex Built And Digital Environments, Sari Kotaniemi, Mari Suoheimo, Satu Miettinen, Birger Sevaldson

Nordes Conference Series

The built environment includes all man-made spaces for activities like living and urban development, organised via zoning and land use planning. To enhance sustainability, Finland's environmental administration launched the Ryhti project to centralise data systems, optimising the accessibility and consistency of land use and construction information. This research investigates how systems-oriented service design, specifically gigamapping, supports the strategic implementation of complex digital built environments. Through literature review and a case study, it showcases gigamapping’s role in the strategic-tactical spectrum of organisational decision making, applying the four levels of design management and the iceberg model of design problems to contextualise decision …

Intentional Action At The Margins: Unpacking Agency In Public Service Ecosystem Design, Nicole Hußmann, Annukka Svanda, Martina Čaić

Nordes Conference Series

This paper examines how public service ecosystems shape the agency of marginalized residents, focusing on immigrant job seekers. While ecosystem perspectives in service design have highlighted marginalization and actor interconnectedness, the role and intricacies of agency remain underexplored. To address this gap, we draw on a service design project in the City of Espoo aimed at improving an employment service for immigrants. Our findings reveal that immigrant job seekers’ agency is affected by (i) limited psychological, financial, and temporal resources, (ii) distorted information flows, (iii) the dependence on community support, (iv) biased attitudes of service staff and managers, and (v) …

Poetic Engagements With Technology: An Alternative Design Space For Embracing Vulnerable Human Nature, Young Suk Lee

Nordes Conference Series

If sensitive and fraught aspects of human experience are to be brought into design, an alternative design space is needed to build human-technology relations beyond problem-solving approaches. This paper describes a series of research through design projects embracing vulnerable human nature, arriving at an articulation of what poetic engagements with technology can be like. Through unfolding a more than decade-long design experimentation, this work aims at reimagining our current technologies and how we engage with them. Each design exploration mediates poetic interaction possibilities through expressiveness, feltness, and mediativeness in designing technology. These poetic qualities encourage people to rediscover their humanity, …

Tangible Theory As Tool For Attuning To Non-Human Voices In Domestic Gardens, Mette Gislev Kjærsgaard, Tau Lenskjold, Mathilde Buskbjerg Madsen, Asbjørn Krüger Mønster, Giocchino Matteo Maniscalco

Nordes Conference Series

This paper introduces a design research tool that integrates anthropological perspectives on non-human agency to reimagine biodiversity in garden design. While gardens comprise a minor portion of global biomass, they are critical sites for urban biodiversity and multispecies interaction. A central challenge lies in learning to attune to non-human actors. Building on theories of ecological inter-dependence in the Anthropocene, we ask how such perspectives can be operationalised in design practice. Grounded in the "Patchy Anthropocene" framework (Tsing et al., 2019), the tool translates theoretical insights into an actionable prototype. Drawing on interviews with garden owners in six European countries, it …

Poetic Layers: Exploring The Aesthetics Of Bias, Young Suk Lee, Johan Redstöm

Nordes Conference Series

As new technologies enter everyday life, designs have to address new interactions between ethics and aesthetics as new possibilities also come with new consequences. A current example concerns Artificial Intelligence (AI), and the issues of bias that seem to come with its predictive and generative capacities. To explore bias further, we start with the question that if bias is present (and perhaps cannot be completely eliminated), what could it be like to instead work with its expressions? And could exploring an ‘aesthetics of bias’ allow us to come closer to where bias comes from in the first place, in how …

Designing Relational Space: Towards Adaptive And Interactive Learning Environments, Johannes Pointner, Albert Lang

Nordes Conference Series

This paper investigates relational and interactive principles in spatial design. Drawing from Relational Theory of Space, Actor-Network Theory, and embodied interactivity, it examines space as a dynamic and interactive system rather than a static framework. Using the New Practice Co-Lab as a case study, the paper examines modular architectural frameworks, technological integrations, and participatory design processes that create flexible, multifunctional environments for learning and collaboration. It further explores the ambiguities of relational spatial design, highlighting its challenges and opportunities. Rather than proposing a universal blueprint, this research presents scalable principles for designing situated spaces as emergent, user-driven systems.

Lost In Generation: Illustrating Stable Diffusion Ai’S Colonial Bias In Representing South African Communication Design, Kyle Rath, Fatima Cassim, Adrie Haese

Nordes Conference Series

Generative AI (gAI) image models are increasingly being used as tools for conceptualisation and visualisation in design. These models are, however, not neutral owing to training datasets that prioritise Western aesthetics. Consequently, an emergent challenge is that AI-generated images tend to disregard nuanced representations. Li et al. (2024) echo this critique, acknowledging AI’s inability to comprehend cultural complexity, a critical issue in South Africa’s given its colonial and apartheid past. Accordingly, we use a relational design lens to critically examine how Stable Diffusion fails to engage with South Africa’s diverse cultural makeup; we present a qualitative content analysis of AI-generated …

Rethinking Self-Diagnosis: Bridging Doctor And Patient Perspectives, Melis Dursun Ugras, Guzin Sen, Asli Gunay

Nordes Conference Series

The rise of digital health technologies has reshaped the patient’s role in healthcare, enabling greater autonomy in managing health and making medical decisions. Self-diagnosis tools, including AI-driven applications, symptom checkers, and online health platforms, allow individuals to assess symptoms and explore potential conditions before consulting a healthcare professional. While these tools offer increased access to health information, they also raise concerns about misinformation, misinterpretation, and their impact on patient-provider relationships. This study examines how both patients and healthcare professionals perceive self-diagnosis, identifying tension points and shared concerns that shape its role in healthcare interactions. To explore these perspectives, we conducted …

Design Facilitation Skills: Discrepancies Between Research Focus And Industry Needs In Us Job Postings, Wenqi Zheng, Mauricio Mejia, Catalina Cortes

Nordes Conference Series

In design, designers often act as facilitators, helping cross-functional teams capture, evaluate, and integrate diverse ideas to create improved products. While the broader application of facilitation has been extensively explored, the specific demand for design facilitation in the industry remains understudied. This study bridges the gap by exploring the call for design facilitation in the U.S. job market. Through a content analysis of job postings and a novel approach for tracking skill trends over time, we identify key design facilitation-related skill employers seek, uncovering four patterns. We also discuss implications for design education, proposing curriculum changes to better prepare students …

An Adventure With Ai: A Relational Techno-Life Design Approach, Yue Zou, Shenhuan Lu, Yile Zhang

Nordes Conference Series

The integration of artificial intelligence (AI) into ecosystems necessitates a paradigm shift in design thinking, moving beyond anthropocentric models to embrace relational frameworks. This paper proposes relational techno-life design, an approach to reconceptualize AI as co-constitutive agents within socio material networks and broad ecological system. Through speculative case studies—LOVOT, LO, and AquaGuardian—we analyze how relational techno-life design can foster symbiotic relationships across human, nonhuman, and AI. An eco-cultural-techno framework reveals the potential for AI to mediate ecological resilience, cultural practices, and ethical co-evolution, while critiquing anthropocentric hierarchies and dualisms. The study contributes to relational design theory by advocating for nondualist …

Relational Design For More-Than-Human Narratives, Margaret Rynning, Lene Utigard, Annette Briest Kriszat

Nordes Conference Series

This workshop explores the intersection of relational design, storytelling, and more-than-human perspectives to challenge anthropocentric assumptions and foster deeper ecological awareness. Through speculative and sensory-based design interventions, participants will engage with local edible wild plants, highlighting their agency and cultural significance. By addressing the phenomenon of "plant blindness" and incorporating multimodal storytelling, the session aims to reframe human-nature relationships, cultivating empathy and care for non-human entities. Participants will co-create speculative narratives, experiment with sensory engagement, and develop ethical frameworks for more regenerative design practices. The workshop encourages designers and researchers to rethink their roles, embracing interdependence, sustainability, and justice in …

Machine Learning Driven Ranking To Control Degree Of Personalization In Search Results, Eric Lin, Devora Berlowitz, Olive Guo

Defensive Publications Series

An important problem in introducing personalization to query-based search retrieval and ranking is how to balance the relevance of results to the query with the affinity of the results to the user as oftentimes there is a trade-off between the two. This disclosure describes techniques to train a machine learning model to personalize ranking of search results in a controllable manner. With user permission, training data is constructed by analyzing query logs to identify manual query refinements followed by "long clicks," forming triplets of {original query, manually refined query, click}. These reflect personalized search results that the user found of …

Generating Shared Experience Visual Indicators From Aggregated Physiological Data, Sayantan Paul

Defensive Publications Series

A system for generating shared experience visual indicators can operate by collecting consented, limited physiological data from a group of users in a co-viewing environment. Such data may include heart rate information from wearable devices or audio data from a computing device (e.g., a smartphone, tablet) processed for emotion detection. The system can anonymize this data, for instance, by associating it with a temporary session identifier and then aggregating the anonymized data. If a collective response is detected across a configured threshold of users, such as a synchronized change in heart rate, the system can generate a subtle, optional visual …

Llm-Driven Autonomous Agent For Comprehensive Automated User Experience Testing, Johannes Start, John Lunney

Defensive Publications Series

Current front-end testing methods are slow, expensive, brittle, and limited to specific predefined scenarios without considering high-level tasks and user intent. This disclosure describes a large language model (LLM) powered autonomous agent designed for comprehensively testing the User Experience (UX) of a software solution by taking into account high-level tasks and user intent. The LLM used to power the agent can be trained or fine-tuned on datasets of UI state representations paired with corresponding interaction steps, task instructions paired with successful interaction sequences, examples of efficient and inefficient interaction patterns, and descriptions of principles for good UI design. The agent …

Influence Of Water Hardness Used In Preparing Wheat Grain For Grinding On The Process Of "Stale" During Storage Of Bakery Products, Suvonqul S. Ravshanov, Ilkhom S. Nurmatov, Ulugbek N. Baltabaev

CHEMISTRY AND CHEMICAL ENGINEERING

The hot climatic conditions of Uzbekistan are favorable for the development of mesophilic bacteria in bread products. The quality of the water used in this process has a great influence. The purpose of the study is to study the effect of water of different hardness on the change in the shelf life of bread during hydrothermal treatment for grinding wheat grain. To determine the freshness (staleness) of bread by rheological properties, the AP-4/2 automatic penetrometer and other devices for analyzing the properties of bread products were used. The conducted analyzes allowed us to conclude from the results of the study …