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Becoming An Ambidextrous Learning Organization: Leadership For Confidence In A Resource-Dependent Nonprofit Environment, Lena J. Patterson

The Dissertation in Practice at Western University

A leader in a nonprofit organization needs the confidence of their team to deliver stable, high-value services to stakeholders while simultaneously adapting to environmental changes. This balance is critical for the Collaborative, the nonprofit organization at the centre of this organizational improvement plan (OIP). The Collaborative’s operating conditions are characterized by reliance on short-term government funding, environmental uncertainty, complex stakeholder relationships, and a dual focus on social mission and financial viability. The problem of practice is a loss of confidence in leadership, which is triggered by these complex conditions. At the heart of this OIP is the argument that the …

The Impact Of Public Reporting Schemes And Market Competition On Hospital Efficiency, Ahreum Han, Keon Hyung Lee

Health Care Administration Faculty Research

In the wake of growing attempts to assess the validity of public reporting, much research has examined the effectiveness of public reporting regarding cost or quality of care. However, relatively little is known about whether transparency through public reporting significantly influences hospital efficiency despite its emerging expectations for providing value-based care. This study aims to identify the dynamics that transparency brought to the healthcare market regarding hospital technical efficiency, taking the role of competition into account. We compare the two public reporting schemes, All-Payer Claims Database (APCD) and Hospital Compare. Employing Data Envelopment Analysis (DEA) and a cross-sectional time-series Tobit …

Evaluating Quality Of Life And Participant Satisfaction In A Cancer Support Community Yoga Program., Lauren Topp

Doctor of Nursing Practice Papers

Purpose: The purpose of this EBP project was to evaluate program processes and outcomes of an established cancer support community yoga program for persons impacted by cancer and explore the impact of the program on quality of life (QoL) in persons with cancer.

Design: This project was a quality improvement project with a pre-test/post-test design. QoL was explored through the EROTC QLQ C30 questionnaire. Descriptive and explorative methods were conducted through a survey of participants’ satisfaction with the yoga program. Feedback for future improvements around QoL services were provided.

Methods: Members of Gilda’s Club (440 persons) received an …

Leadership Role In Improving Patient Care At Mount Carmel East, Mrudula Maddipatla

Masters Theses/Capstone Projects

My journey to pursue career in healthcare leadership helped me realize how crucial it is to understand the role of a leader in delivering a better care for the patients. To gain that experience, I reached out to the president of Mount Carmel East (MCE) hospital for a practicum opportunity under her staff. I worked with the executive team and other senior leadership team at MCE during my practicum. I participated in Senior Leadership Team strategic meetings, Gemba walks and various colleague engagement activities.

During my time at MCE, I had many valuable learning opportunities from understanding policies and procedures, …

The Mediating Effect Of Psychological Empowerment On Inclusive Leadership And Innovative Work Behaviour: A Research In Hotels, Emete Toros, Ahmet Maslakci, Lutfi Surucu

University of South Florida (USF) M3 Publishing

Managers and academics frequently emphasize the importance of innovation and the innovative business behaviours of employees in organizations for achieving long-term success and a sustainable competitive advantage. In this research, a conceptual model including inclusive leadership, innovative work behaviour and psychological empowerment is proposed to further the understanding of the premises of innovative work behaviour and to expand the literature. The questionnaire that was prepared for the purposes of the research was administered to 5-star hotel staff in the northern part of Cyprus (N = 457). The results were analysed using SPSS and AMOS software. The findings show that inclusive …

Novelty And Success Of Healthcare Service Innovation: A Comparison Between China And The Netherlands, Yu Mu, Rujun Wang, Ying Huang

University of South Florida (USF) M3 Publishing

Service innovation has been a hot research topic in general and also in the specific healthcare context. In the literature empirical evidence about the impact of novelty of service innovation on its success is inconclusive. A plausible explanation is that the used analytical frameworks do not fully capture the complexity of service innovation. This study employs a four-dimension framework of novelty and posits that the success of service innovation does not depend on individual dimensions. Based on the set-membership theory with a configurational analysis, as well as a comparison between Chinese and Dutch healthcare systems, this study puts forward propositions …

Leadership Aspirations Of Preservice Teachers In Louisiana: Does Certification Pathway Matter?, Anthony Thorn Lacaze

Doctoral Dissertations

The purpose of this study was to examine dispositions of teacher candidates, explore differences in leadership aspirations between traditional and alternative certification groups, and develop an unbiased predictive model for identifying future education leaders. Literature suggests that dispositions can be assessed, taught, and developed, but little is known about the link between the dispositions of teacher candidates and aspirations to seek leadership positions. Fourteen dispositions were identified through a Delphi method to correlate with educational leadership standards. They were then combined through factor analysis to develop four leadership constructs: collaborative, professional, inclusive, and modernistic.

This study found that an existing …

Supporting Teachers During Restorative Justice Implementation : The Role Of Silence, Reflection, And Dialogue, Nicole E. Menting-Wilson

Legacy Theses & Dissertations (2009 - 2024)

ABSTRACTAcross the United States, Restorative Justice (RJ) practices are adopted with the intent to transform zero-tolerant and neoliberal school environments into cultures of care. RJ utilizes dialogue, reflection, and silence as tools to honor human relationships, build community, and respect diversity. Although it is known that school change is intricately connected to teacher change, there has been little attention given on how to best support teachers during RJ implementation. This study engaged seven teachers and one school psychologist in bi-weekly circles over a period of three months around the topic of creating a culture of care. The study inquired how …

Comparing Change Management Processes For Requirements And Manufacturing: An Interview Based Study, Meredith Grace Sutton

All Theses

This study compares requirement and manufacturing change management processes to determine the processes in use and if similar processes can be used for both types of changes. A literature review is used to identify prescribed process stages. Ten stages are identified for both requirements and manufacturing change management. A series of interviews are then conducted with four different population groups to determine the process stages actually used in the field. The resulting requirement and manufacturing change process models are compared with the process models from the literature and with each other. Further, a thematic analysis is performed on the interview …

A Pedagogical Framework For A Paradigm Shift In Emergency Paramedic Training: Rescue Service Schools Between Requirement Conflicts And Learning Culture Development, Thomas Prescher, Heiko Konig, Christian Wiesner

University of South Florida (USF) M3 Publishing

The discussion around changing the culture of teaching and learning with a stronger focus on competence-oriented teaching within a framework of self-development and self-appropriation is not a new discussion in pedagogy. It is apparent that a competence-oriented learning paradigm is required, the need for its implementation has been clearly recognized, however the way to achieve it remains unclear. This paper outlines the paradigm of competence-oriented teaching and learning based on the understanding of constructive alignment. This is the basis for demonstrating, from a system-theoretical perspective, contradictions and conflicting requirements between the entities of the health care system, which can only …

Affective Commitment In New Hires’ Onboarding? The Role Of Organizational Socialization In The Fashion Retail Industry, Pui S. Chan, Ho C. Ching, Pui Y. Ng, Annie Ko

University of South Florida (USF) M3 Publishing

Fashion retail companies often lack a well-structured onboarding program which consequently result in lower staff commitment and a higher turnover rate. Organizational socialization plays an important role to acculture new hires learn about their work, organizational value, and adjust to the workplace. This study examined the content dimensions of organizational socialization and investigated new hires’ attitudes towards such areas. The results of exploratory factor analysis revealed seven dimensions of organizational socialization in the domain of the fashion retail industry. Regression analysis suggested a 4-factor model for improving new hires’ affective commitment to the organization. These factors are permeation with organizational …

Understanding The Experience Of Mid-Level Community College Change Leaders, Kelley L. Conrad

Dissertations

This qualitative study investigates the phenomenon of leading major change as a midlevel administrator or faculty member at a Michigan community college. Specifically, this study explores how three leaders experienced their roles in implementing the guided pathways strategic change initiative, how they describe the emotional aspects of leading change, and how they made sense of their experiences. One overarching research question guided this study: How do guided pathways leaders at Michigan community colleges experience their roles in the strategic change process?

The results of multiple, in-depth interviews are presented as three profiles, one per participant, using their own words to …

An Examination Of Secondary School Principal Leadership Practices In High-Achieving, High-Needs Rural Schools In New York State, Matthew D. Barr

Education Doctoral

Through Kouzes and Posner’s transformational leadership framework, this study examined the perceived leadership practices of secondary school principals in New York State’s high-achieving, high-needs rural schools. New York State’s rural principals face a variety of challenges to meet students’ needs. Rural principals are often members of smaller leadership teams, and assume varying leadership responsibilities with fewer opportunities to collaborate with peers. The peer-reviewed literature focusing on principal leadership practices is extensive but lacks a focus on high-needs, rural secondary schools. The study was qualitative, as data were collected using semistructured interviews of six rural secondary school principals. Each principal in …

The Effects Of Mindfulness-Based Stress Reduction On K-12 Educator Stress, Burnout, And Well-Being, Carmen Gumina

Education Doctoral

The purpose of this randomized, controlled study was to examine the effects of mindfulness-based stress reduction (MBSR) intervention, on educator stress, well-being, and burnout. A total of 44 educators volunteered to participate in this study: 22 were randomized into an 8-week MBSR intervention using a 100% virtual platform, and 22 were randomized into a control group that did not receive the MBSR intervention. Preand post-intervention assessments were collected from each participant using validated scales that measured the participants’ overall well-being, stress, and components of burnout. This study conclusively shows that MBSR can reduce the levels of self-reported stress, anxiety, and …

Senior Administrators In Higher Education: Following The Feminist Road To The Ivory Tower, Angelina Gomez

Electronic Theses, Projects, and Dissertations

Today there is a considerable amount of literature documenting the gender oppression of women in the American workforce, including academia. Unfortunately, this results in an insignificant amount of literature available that narrates the successes of the few women who have navigated the labyrinth of academia and served as a President or Chancellor of a 4-year, public university. This study will help bridge the literature gap by sharing the exploits of four elite women who overcame barriers created through university policy and procedures, historical academe culture, and genderism.

A narrative analysis methodology was used to examine the ideology of leadership within …

Teacher Perceptions Of Shifts Within The School Culture After Implementation Of A Trauma-Informed Program, Jennifer Green

Electronic Theses and Dissertations

The purpose of this study was to examine the educators’ perceptions of shifts within the culture of Jefferson Elementary School after the implementation of a trauma-informed approach. This study focuses on examining changes to the school culture after implementing trauma-informed practices. As educators continue to feel the pressure of increased academic expectations alongside the social and emotional demands that arise from childhood trauma, increased support through trauma-informed practices becomes necessary for the wellbeing of everyone. However, there are challenges in the implementation of these practices which can impact the culture of the school.

The researcher used the qualitative method of …

Educator Perceptions Of The Organizational Change Experienced In The Shift From Traditional Grading To A Standards-Based System, Melinda Ford Rainey

Electronic Theses and Dissertations

The purpose of this phenomenological study was to examine elementary education teacher perceptions of the change process that occurred in a public-school district during the four-year transition from a traditional grade reporting process to a standards-based system. The director of elementary education and a district leadership team provided oversight as the initial teacher cohort participated in a full school year of planning and designing the new standards-based report card for kindergarten and was executed the following school year. First-grade cohort teachers began their initial year of planning and design the same year kindergarten began implementation. The second-grade teacher cohort followed …

The Experiences Of Mental Health Service Providers Adapting Counseling Treatments For Refugee Clients, Gurusewak Singh Khalsa

Dissertations

This study examined the perceptions of mental health professionals through their experiences of adapting counseling treatments to meet the cultural needs of their refugee clients. For this interpretative phenomenological study, 11 licensed clinicians participated in in-depth, semi-structured interviews that utilized multicultural counseling and vicarious trauma theories. Results were presented in superordinate and subordinate themes. This study added to the literature and exploration of the unique experiences of mental health providers culturally adapting their counseling approaches in order to provide more effective services to refugee communities. Participants discussed the influences of their cultural backgrounds, the challenges, supports, and areas of growth …

Evaluating A Community-Based Breastfeeding Support Organization In Nebraska, Katelyn Elaine Goodroe

Capstone Experience: Master of Public Health

Specific Aims: The aims of this evaluation plan are to investigate the role of the Nebraska nonprofit organization, MilkWorks, in promoting breastfeeding and family support programming and to identify future internal and external growth opportunities through an assessment of the organizational practices using stakeholder perspectives and marketing structure to better promote infant and parental health.

Significance: As a best practice, evaluation of MilkWorks is critical to providing proper services for promoting infant development and parental health in urban and rural Nebraska communities.

Background: MilkWorks was founded in Lincoln, Nebraska, by mothers with the intention of promoting breastfeeding by offering support …

Systematic Review Of Alternative Interventions For Construction Workers To Manage Work-Related Musculoskeletal Pain And Discomfort, Isaac Abraham Rodriguez

Open Access Theses & Dissertations

Background: The prevalence of Work-Related Musculoskeletal Pain and Discomfort (WRMSPD) among construction workers in 2017 was almost 20,000 injuries. Close to 60% were overexertion, others included lifting and lowering. The most common form of WRMSPD could originate from the upper back to lower back and neck pain. It was reported that the highest prevalence of WRMSPD were in the upper extremities (nearing 60%) because of the physically demanding factor of the job (heavy lifting and repetitive movement). Over 250,000 cases were reported to be WRMSPD in the private sector of the U.S. Purpose: The purpose of this systematic review was …

Case Study: National Library Board Singapore: Delivering Cost-Effective Service Excellence Through Innovation And People, Jochen Wirtz, Thomas Menkhoff

Research Collection Lee Kong Chian School Of Business

The National Library Board (NLB) Singapore is a statutory board that managed to become a serial innovator. Its globally leading innovations in the library context include shelf-reading robots, and even entirely self-service libraries. NLB’s consistent focus on excellent service delivery reinforced its commitment to innovation. Key levers were effective strategic leadership, a smart innovation strategy that made heavy use of technology — such as app-delivered self-service technologies, crowdsourcing, and robotics — as well as a people-centric staff culture. NLB managed to co-create attractive libraries of the future together with different types of community members, such as volunteers and corporations, ushering …

Servant Leadership And Conflict Adaptivity In Local Government Leaders, June F. Mighty

Electronic Theses and Dissertations

Government organizations’ focus on public service provides a fertile ground for conflict due to competing interests and goals. Conflicts exist and persist because of workplace pressures such as unstable political climates, budget restrictions, technological advances, a diverse workforce, disruptive change, and organizational transformation. Although typically risk-averse, these organizations need flexible and adaptive leaders who exhibit the appropriate behaviors in the best interests of the organization and the community. Servant-leaders seem likely to demonstrate conflict adaptivity due to their focus on serving the needs of followers and other stakeholders, which may require different conflict styles at different times and in different …

The Traditional Student Myth: A Multiple Case Study On The Experiences Of Traditional Students With Nontraditional Student Characteristics, Stephani L. Greytak

Doctoral Dissertations and Projects

The purpose of this multiple case study was to describe the perceptions of institutional support and services of traditional-age students with nontraditional characteristics at Kansas universities. The central research question for this study was “How do traditional students with nontraditional characteristics experience institutional support and services?” The study was guided by organizational learning theory (Argyris & Schön, 1974). Research was conducted at two four-year universities in the state of Kansas and involved 10 students ages 18 – 24 enrolled or recently enrolled in college, who identified with at least one nontraditional characteristic. Data were collected using semi-structured, face-to-face interviews, focus …

Reduction Of Inpatient Fall Rate In An Adult Acute Care Setting, Manjusha Maprel

Student Scholarly Projects

Practice Problem: Falls are among the most reported hospital-acquired conditions and can lead to severe injuries, increased length of hospital stays, pain, distress, and emotional trauma in the elderly. The Centers for Medicare and Medicaid Services (CMS) identifies falls as preventable and no longer authorizes reimbursement to healthcare systems for treating inpatient fall-related injuries.

PICOT: The PICOT question that guided this project was: In adult, acute care patients admitted to the telemetry unit (P), how does implementing evidence-based multimodal fall prevention strategies (I) compared to routine fall prevention strategies (C) affect inpatient fall rate (O) over a period of 6-8 …

Embodying Equity: Change Management Strategies For Addressing Racial Equity In Environmental Nonprofits, Brittany Jezouit

School of Professional and Continuing Studies Nonprofit Studies Capstone Projects

Recent social movements and the urgency of the climate crisis have heightened awareness of the exclusion of people of color within the environmental movement. While many environmental nonprofits are working to address racial equity within their organizations, they are often not well-equipped with the tools, tactics, and change management strategies to successfully execute their goals. Using data from case studies via qualitative interviews with local Richmond, VA environmental nonprofit leaders, this study aims to combine insights from nonprofit leaders doing racial equity work with key theories of change from the ProSci ADKAR model, John Kotter’s 8-Step Process for Leading Change, …

Introduction Of A Nursing Evidenced-Based Practice Model To Improve Heart Failure At A Rural Community Hospital, Brandi Fields

Graduate Theses, Dissertations, and Capstones

Abstract

BACKGROUND: This project took place at a community-based rural hospital in eastern Kentucky. During completion of a needs assessment, adoption of an evidence-based nursing practice model and improvement of clinical outcomes of the community’s heart failure patient population were revealed as opportunities.

PURPOSE: The purpose of this project was to introduce the organization’s key stakeholders to the Johns Hopkins Nursing Evidence-Based Practice Model (JHNEBP), encourage implementation of an evidence-based practice (EBP) committee, and to use heart failure as an exemplar to facilitate discussions and stakeholder education.

METHODS: The goal of this project was to develop a supportive EBP culture …

Development And Evaluation Of A Nurse Practitioner-Directed Medication Adherence Program For Adults With Hypertension In An Academic Medical Center, Adrienne E. Thorne

Dissertations

Hypertension affects one in three American adults and is the leading modifiable risk factor of atherosclerotic cardiovascular disease deaths (Arnett et al., 2019). Medication adherence to antihypertensive medications plays an important role in controlling hypertension. Adherence is affected by multiple factors such as medication side effects, multiple medication regimens, and being asymptomatic, as well as social and economic factors, patient-related factors, therapy-related factors, comorbid conditions, and health care system factors (Egan, 2019). Frequent interactions between patients and providers and medication refill reminders have shown to improve medication adherence in cardiac patients (Lambert-Kerzner et al., 2015), thus this project focused on …

Improving Academic English Proficiency Of Chinese International Students, Mei Ding

The Dissertation in Practice at Western University

This Organizational Improvement Plan (OIP) focuses on how an English for academic purposes (EAP) program launched by Vancouver Urban College (VUC; a pseudonym) can assist Chinese international students (CISs) in meeting their acculturation challenges and closing the achievement gap for studying in the Canadian academic context. This change initiative is in response to the external student demographic change in Canada and the internal context, including the organization’s vision, its mission, and the strategic plan with a joint focus on building a culturally responsive and inclusive school. A tripod of culturally responsive school leadership (CRSL), transformational leadership, and transformative leadership, grounded …

An "I" For An "I": A Systematic Review And Meta-Analysis Of Instigated And Reciprocal Incivility, Lauren S. Park, Larry R. Martinez

Psychology Faculty Publications and Presentations

Incivility and its negative impacts on individuals, teams, and organizations have been widely studied in workplace contexts, but the literature lacks a comprehensive understanding of incivility from the instigator's perspective. This meta-analysis of instigated incivility included 35,344 workers from 76 independent samples. Results showed that instigated incivility was related to several correlates including psychological ill-being, ρ = .36, and well-being, ρ = -.17; physical well-being, ρ = -.25; personal dispositions that are risk factors, ρ = .47, and preventative factors, ρ = -.34; negative, ρ = .28, and positive, ρ = -.33, job attitudes; positive team characteristics, ρ = -.28; …

Cultivating Graduate Stem Pathways: How Alliance-Based Stem Enrichment Programs Broker Opportunity For Students Of Color, Ariana L. Garcia, Tonisha B. Lane, Blanca E. Rincón

Educational Psychology, Leadership, and Higher Education Faculty Research

To understand how higher education institutions broker graduate opportunities for Students of Color (SOCs) in STEM, we employ a single case study of a Louis Stokes Alliance for Minority Participation (LSAMP) alliance. Drawing primarily from student interviews and informed by Small’s (2006) organizational brokerage theory, our findings illuminate how 1) alliance-based STEM enrichment programs (SEPs) bridge social capital via interorganizational networks and 2) how SEP instability creates barriers to building the trust that is central to the brokerage process. We conclude with recommendations for future research and practice.