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An Exploratory Study On The Impact Of Covid-19 On U.S. State Boards Of Accountancy, J Gregory Jenkins, Velina Popova, Mark D. Sheldon

2022 Faculty Bibliography

In the United States (U.S.) individual state boards of accountancy govern the accounting profession within each state. When COVID-19 struck the U.S., state boards worked to maintain normal operations. This study examines how COVID-19 affected the regulatory and oversight activities of the state boards of accountancy and the ways in which boards adapted to the pandemic. We interview executive directors from 21 state boards to determine the pandemic’s impact on board operations and continuing professional education requirements. We also evaluate whether state boards implemented guidance from parties such as theNational Association of State Boards of Accountancy (NASBA), and the resources …

Indirect Effects Of Social Stressors, Emotional Labor, And Voice Facets On Attitudinal And Behavioral Outcomes Through Burnout, Maria Alejandra Flores Espina

Browse all Theses and Dissertations

Though researchers have found that burnout results in lower performance and can lead to employee turnover, this research has mainly examined main effects. It is important to study both additional antecedents and outcomes of burnout to better understand how to recognize burnout symptoms early, why they are occurring, and how to mitigate burnout. Also, it is important to examine underlying mechanisms and moderating effects between antecedents of burnout, burnout, and attitudinal and behavioral outcomes. I examined indirect effects of customer-related social stressors and emotional labor on job attitudes and withdrawal behaviors through burnout and moderation effects of voice perceptions on …

Hilton Worldwide Holdings Inc., Jeffrey S. Harrison, Austen Kelso, Paul Reilly, Will Sadler

Robins Case Network

Conrad Hilton bought his first property, the Mobley Hotel, in sleepy Cisco, Texas in 1919 for $5,000. Since those humble beginnings, the Hilton Hotel empire has grown to be one of the largest and most respected global hospitality brands. Hilton’s vision is simple and remains true to its founder, Conrad Hilton's aspirations; “to fill the earth with the light and warmth of hospitality.” As of 2021, the hotel brand has more than cashed in on Conrad’s vision. Hilton operates more than 6,500 properties, across 18 hotel brands that span 119 countries.

Since 2007, Hilton has been led by Christopher Nassetta, …

Application Of An Organizational Evaluation Capacity Assessment In A Multinational Ngo: A Case Study To Support Applied Practice, Ryan James Smyth

Electronic Theses and Dissertations

As evaluation capacity building (ECB) has rapidly emerged as a practice in human service organizations and as a field of academic inquiry, attention has focused on methods of evaluation capacity building while assessment of organizational evaluation capacity (EC) has lagged behind. To examine the practice of organizational evaluation capacity assessment, this dissertation presents two separate but related studies. In sub-study 1, I present a qualitative evidence synthesis of the research theorizing organizational evaluation capacity models. In sub-study 2, I support the implementation of one of the tools from the evidence-synthesis at a multinational human service organization. I use a concurrent …

Instantiated Recoupling In Principals' Enactment Of Teacher Evaluations: Emotion Work And New Forms Of Ceremonial Conformity In Educational Institutions, Christopher P. Duncan, Judson G. Everitt

Sociology: Faculty Publications and Other Works

As accountability policies have proliferated and evolved in a number of organizational fields, recent scholarship in organizational sociology has paid close attention to the ways that accountability has forced tight coupling in a variety of organizations. Fewer recent studies examine efforts at ceremonial conformity that organizations may use to buffer internal practices from institutional pressures, or how organizations and their actors might attempt to engage in ceremonial conformity under newer accountability regimes. In this article, we examine how school principals enact state-mandated teacher evaluation policies with their teachers. To manage teachers' stress caused by the evaluations, we find that principals …

Preferred Leadership Style, Cognitive Operator Competencies, And Senior Leader Competencies Exhibited By United States Marine Corps Special Operations Officers: A Quantitative Non-Experimental Study, Timothy John Scott

Theses, Dissertations and Capstones

Research identifies existing commonalities between leadership style and conceptual, technical, and interpersonal competencies. Marine Forces Special Operations Command has not explored leadership style and leader competencies and how they relate to the cognitive operator concept described in Marine Special Operations Forces 2030: A Strategic Vision for the Future. By not thoroughly exploring how they relate, Marine Forces Special Operations Command may not understand the level of interdependence between leadership style and senior leader competencies and the mastery of cognitive operator competencies. This quantitative non-experimental study explores the relationship between preferred leadership style, cognitive operator competencies, and senior leader competencies …

Money Attitude And Spiritual Well-Being, Joe Pong

Faculty of Management & Hospitality (THEi)

This study seeks to explore the relationship between money attitude and spiritual wellbeing amongst Chinese youths in Hong Kong. Cross-sectional data (N = 501) were obtained from 249 Chinese university students in 2021 and 252 Chinese university students in 2022, aged between 19–23 years old. The participants were instructed to answer the SpiritualWell-being Questionnaire (SWBQ) to measure their spiritual well-being in the personal-communal, environmental and transcendental domains. The respondents were then asked to complete the Money Attitude Scale (MAS) to assess their attitudes and beliefs regarding money in three dimensions: power-prestige, anxiety and distrust. Results show that a negative correlation …

Break The No Lunch Break Habit, Mayleen Gonzalez

Honors Undergraduate Theses

A plethora of extant research focuses on the positive outcomes of recovering from the workday. However, since the COVID-19 pandemic, there has been more of a focus on how employees can recover during the workday as individuals are regularly experiencing pressure from the workplace. This thesis explicitly explores the relationship between various lunch break habits (e.g., eating during one's lunch break, not eating during one's lunch break, multitasking during one's lunch break) and psychological wellbeing, physiological strain, and counterproductive work behaviors (CWB). To add to the current research, the impact of ego depletion on the relationship is also studied. A …

Excessive Stakeholder Evaluation Anxiety (Xsea): Helping Your Stakeholder Find Their Sea Legs With Program Evaluation, Samantha B. Langan

CGU Theses & Dissertations

Fear of negative evaluation from others is an innate human characteristic. When a program is being evaluated and program staff are involved in evaluation activities, these stakeholders are allowing their services and by extension, themselves, to be examined by evaluators. Consequently, program evaluation can be an anxiety-inducing and uncomfortable experience for program staff. In instances when stakeholders are highly anxious over the prospect of having their program evaluated, they are said to be experiencing excessive stakeholder evaluation anxiety (XSEA). Prior to this study few researchers had empirically examined XSEA, though initial evidence suggested that stakeholders with XSEA employed coping strategies …

Theorizing The Initial Response Of Countries In Bringing Covid-19 Pandemic Under Control: The Effect Of Change Readiness Of Countries, M. Mahdi Moeini Gharagozloo, Farinaz Sabz Ali Pour, Chen Chen, Mozhgan Moeini Gharagozloo

Engineering Management & Systems Engineering Faculty Publications

Pandemic crises can bring the biggest and deepest shocks to countries around the world. In the first quarter of 2020, a global pandemic named “COVID-19” spread all over the world and not only took so many lives and created so much fear but also brought a tremendous financial pain as a result of shutting down economies to fight with this unknown contagious virus. This paper examines how countries’ change readiness enables them to bring the spread of an international crisis under control. We propose that higher levels of change readiness would help countries to cope with risks and uncertainties generated …

High School Counselors In Low-Performing Schools And Their Perceived Impact On Student Engagement And Outcomes, Genevieve Lyons

Doctor of Education Dissertations

This study illuminated the experiences and perceptions of high school counselors in low-performing schools. The study specifically explored the impact of the role of high school counselors on student engagement and outcomes (i.e., chronic absenteeism, dropout rate, and graduation and completion). A literature review revealed a need for research to probe the experiences and perceptions of high school counselors to determine how they regard their roles and discern if their assigned responsibilities impact school performance. Quantitative results revealed that the high school counselors in low-performing schools in Virginia prioritize student academic performance by advocating and developing strategies to change policies …

Rise Of Police Unions On The Back Of The Black Liberation Movement, Ayesha Bell Hardaway

Connecticut Law Review

Police unions have garnered the attention of the media and some scholars in recent years. That attention has often focused on exploring the seemingly inexplicable and routine power police unions have to shield problem officers from accountability. This Article shows that police union power did not surreptitiously arrive on the doorsteps of American cities. Instead, collective bargaining rights for law enforcement began to gain firm footing during the 1960s as white Americans remained committed to preserving their place in the nation’s racial hierarchy as it related to housing, jobs, education, and entertainment. Existing legal scholarship has successfully highlighted the depth …

Effective Internal Control Strategies For An Enterprise Resource Planning System, Tatara Ratliff

Walden Dissertations and Doctoral Studies

The lack of effective internal control over enterprise resource planning (ERP) increases risks associated with financial reporting and erroneous transactions. Business leaders who develop effective enterprise resource planning internal controls reduce the risk of fraud and improve the quality of financial reporting. Grounded in the COSO internal control framework, the purpose of this qualitative single case study was to explore strategies business leaders use for adequate internal controls. The participants were seven business leaders from a single business in Mississippi, the USA, who successfully employed enterprise resource planning and internal control strategies. Data were collected using semistructured interviews, observations, and …

A Quality Improvement Evaluation On A Nurse Residency Program, Mary Christine Richards

Walden Dissertations and Doctoral Studies

AbstractThe purpose of this DNP project was to explore new graduate nurse (NGN) residency program retention data in a large healthcare system to assess if participant retention met or exceeded identified retention benchmarks. The second project question explored NGNs’ reasons for leaving the organization after the first year of experience. The Plan Do Study Act model framed this quality improvement evaluation project. The total number of NGN residency participants for the system in 2020 was 586 and 680 in 2021.Year one retention in 2020 was 539 (92%). Year one retention in 2021 was 625 (92%). Year two retention data were …

Staff Education On Hepatitis C Screening Guidelines, Duy Le Trinh

Walden Dissertations and Doctoral Studies

Hepatitis C virus (HCV) is found worldwide, but the burden is much higher in correctional settings compared to general populations. In a detention centered located in Washington, the nurses at booking do not know who are at risk for Hepatitis C. This Doctor of Nursing (DNP) project attempted to answer the question of if educating nursing staff at the detention facility in Washington increase their knowledge of the importance of screening inmates for hepatitis C.The purpose of this project was to educate nursing staff about the risk factors for HCV so that proper screening can be done. Knowles’s adult learning …

A Phenomenological Study Of Mental Health Providers' Cultural Sensitivity Towards Latinx Clients, Nohemi Vasquez

Walden Dissertations and Doctoral Studies

AbstractThis hermeneutic phenomenological study explored the lived professional experiences involving mental health providers’ cultural sensitivity towards Latinx clients in the context of mental health service delivery. Pedersen and Essadoh’s multiculturalism framework, known as the “fourth force” of psychology, was used as a guiding framework. Fifteen mental health providers were recruited. Data were collected using semi-structured interviews via Skype, in-person, or phone interviews with participants who had from two to over thirteen years of working experience with Latinx populations. Interviews were examined using an interpretive phenomenological analysis. Four themes emerged from participant responses. Findings revealed that cultural competence and cultural awareness …

Novice Nurses’ Perceptions And Expectations Of What Constitutes Nursing Practice, Mcfrances Catherine George

Walden Dissertations and Doctoral Studies

AbstractAfter completing preceptorship programs, novice nurses work independently to provide patient care at the bedside. Novice nurses may leave bedside nursing with a minimum of 1 year of experience, resulting in vacant bedside nurse positions. These vacant positions are a problem because this could lead to low patient satisfaction, higher patient mortality rates, and failure to rescue in emergent cases. The purpose of this study was to explore the perceptions and expectations of nursing practice related to performance, demands, and requirements from novice nurses. Afaf Meleis's 1960 transition theory guided the understanding of novice nurses' perceptions and expectations of nursing …

Workaholism Development As A Self-Efficacy Behavior Among Black Women In The Workplace, Tiffany Nicole Johnson Lemon

Walden Dissertations and Doctoral Studies

Understanding how workaholism develops in Black women and the role organizational culture plays in its development, specifically individuals who work in predominantly White organizations, is needed to address this phenomenon. Data were gathered from individuals who identify as Black women and are self-proclaimed workaholics who work in settings comprised predominantly of White employees. Understanding workplace culture and the events that may lead to behavioral changes has been limited, specific to the minority group of Black women. The key research questions investigated the development of workaholism in Black women who work in predominantly White organizations and the role organizational culture plays …

Technological Employees’ Experiences Of Psychological Contract Breach: A Phenomenological Study, Dr. Uganda Knapps, Ph.D.

Walden Dissertations and Doctoral Studies

The aim of this study was to understand the importance of employee relations, ethics, and values; how psychological contracts form through the lenses of ethics, values, organizational justice, and perceptions; and how a psychological contract breach (PCB) may occur in certain situations. The psychological contract is imperative for positive employee relations. The foundation on how psychological contracts form and how psychological contracts may be breached and, in extreme circumstances, violated is based in theory by Argyris and in Rousseau’s theory to differentiate between psychological contract breaches and violations. An interpretive phenomenological analysis approach was used in this study to understand …

Facilitating Executive Succession For Female Hospitality Managers, Ryann Hanna

Walden Dissertations and Doctoral Studies

The lack of women in leadership roles continues to be a diversity concern, and a lack of knowledge regarding the male experience promoting female advancement when in a gatekeeper role is not well understood. The purpose of this study was to explore the male experience promoting women within the hospitality industry. Role congruity theory and leader member exchange are foundational concepts for understanding bias around gender diversity and the facilitators of succession; however, what is not known is the experience of male executives facilitating female advancement, what affects their support of female successors, and the perceptions they have when considering …

Elementary Principals’ Instructional Leadership Challenges Supporting Inclusive Special Education Students’ Ela Achievement, Teresa Bey

Walden Dissertations and Doctoral Studies

As instructional leaders, principals must apply leadership to ensure achievement of all students. There is a gap in practice involving challenges principals face while supporting the ELA achievement of their inclusive special education students. The purpose of this qualitative study was to understand instructional leadership challenges elementary principals perceived were necessary to overcome in order to support ELA achievement of inclusive special education students. The conceptual frameworks for this study were Weber’s instructional leadership model and Hornby’s theory of inclusive special education. The research question sought to explore the instructional leadership challenges elementary principals perceive as necessary to overcome in …

Enterprise Resource Planning Implementation Strategies In Small- And Medium-Sized Manufacturing Enterprises, Tatianna Gilliam

Walden Dissertations and Doctoral Studies

The difficulty SME leaders of manufacturing firms experience in the executing of enterprise resource planning (ERP) systems threatens the longevity of innovative change within firms seeking to adopt ERP systems. Grounded in the diffusion of innovation theory, the purpose of this multiple case study was to examine critical success factors used to successfully implement ERP systems. The participants were four ERP business leaders of small to medium size manufacturing firms based on the east and west coasts of the United States. Data were collected using semistructured online interviews and a review of company documents. Through thematic analysis, five themes were …

Phenomenological Exploration Of Followers’ Lived Experiences And Their Perception Of Ethical Leadership, Saad R. Maklad

Walden Dissertations and Doctoral Studies

The purpose of this phenomenological qualitative study was to explore the lived experiences of followers under unethical leadership in private and public organizations in the United States. Data collection involved interviewing 20 participants from private or public U.S. organizations with open-ended interview question. Participant selection was limited to followers and frontline employees who directly contact stakeholders. Utilitarianism, Adams’s equity theory, social learning theory, stakeholder theory, and Eudaimonia were the conceptual frameworks used to guide this study. The data analysis process in this phenomenological study consisted of using the two-cycle analysis and the modified Stevick-Colaizzi-Keen method. The findings demonstrated eight overarching …

Capacity-Building Strategies Leaders Of Nonprofit Organizations Use To Improve Performance, Ashley Williams

Walden Dissertations and Doctoral Studies

Capacity-building strategies to improve nonprofit organizational performance are essential, as 60% of nonprofit organizations are experiencing increased service demands while struggling to maintain adequate operational funds and fulfill their mission. Leaders of nonprofit organizations who fail to implement capacity-building strategies risk their organization’s ability to adapt, maintain solvency and relevance. Grounded in the strategic agility framework, the purpose of this qualitative multiple case study was to explore strategies leaders of nonprofit organizations implemented to build capacity and positively impact organizational performance. The participants comprised four leaders of nonprofit organizations in Texas who successfully used strategies to improve growth, capacity, and …

International Development Project Strategies To Reduce The Negative Impact Of Triple Constraints, Syreeta S. Bond

Walden Dissertations and Doctoral Studies

With the growing number of international development projects not meeting the triple constraint requirements every year, organizational leaders exceed their budgets and increase schedule delays. Some project managers lack strategies to minimize the negative impact of these constraints, resulting in projects that exceed their budgets and have more delays. Grounded in the theory of constraints, the purpose of this qualitative multiple-case study was to explore strategies project managers use to reduce the negative impact of the triple constraints of cost, schedule, and scope on international development projects. The participants were five project managers from five different global development companies. Data …

Vicarious Trauma Experienced By Human Trafficking Victim Service Providers, V'Hesspa Glenn

Walden Dissertations and Doctoral Studies

Human trafficking involves the commercial exploitation of others for labor or sexual purposes and is underreported, underdetected, and underprosecuted. Vicarious trauma is described as negative reactions to working with individuals experiencing complex trauma and includes changes in helping professionals’ self and disruptions in cognitive schemas, identities, memories, and belief systems about others and the world. Many researchers have explored various aspects of human trafficking and secondary trauma in trauma-exposed helping professionals, but there is a dearth of qualitative literature that explored vicarious trauma in human trafficking victim service providers. The research question and purpose of this qualitative, interpretative phenomenological study …

Succession Planning Strategies Of Nonprofit Organization Executives, Mohamed Karaki

Walden Dissertations and Doctoral Studies

Nonprofit organization executives lack strategies for effective succession planning. Executives who implement succession planning strategies can improve human talent, transition executive successors, and retain leadership continuity to preserve organizational success. Grounded in the human capital theory, the purpose of this qualitative multiple case study was to explore strategies nonprofit organization executives use for effective succession planning. The participants included four executives from multiple organizations in southeast Michigan who used strategies for effective succession planning. Data were collected from semistructured interviews and company documents. Through thematic analysis, three themes emerged: effective strategies to formalize a succession plan, effective strategies to develop …

Teacher And Administrator Perceptions Of Responsibilities During District-Mandated Changes To Curriculum, Hope Albritton-Terry

Walden Dissertations and Doctoral Studies

Systemic changes to curriculum are an inevitable part of education; however, understanding how teachers and administrators perceive their responsibilities in implementing district-mandated changes to curriculum is unclear. The purpose of this qualitative case study was to determine teachers’ and administrators’ perceptions related to their responsibilities in effective implementation of district-mandated changes to curriculum. The conceptual framework for this study was change theory to explore how teachers and administrators process district-mandated changes to curriculum. Data were collected through semistructured interviews with eight teachers and seven administrators who have implemented district-mandated changes in a public school in the mid-Atlantic region of the …

Identifying Interorganizational Leadership Barriers To Service Delivery Collaboration, Crystal L. Bonner

Walden Dissertations and Doctoral Studies

Mental healthcare is a primary focus for rural behavioral health nonprofit agencies. Often, multiple agencies have a similar purpose, client base, and sources of funding. In these situations, and especially in rural areas, interagency collaboration is critical for the organization's and stakeholders' success. This study examined the behavioral health leaders’ barriers to interagency collaboration and the perceived benefits of such cooperation. The Baldrige excellence framework grounded this case study and focused on the organizations' structures and leadership dynamics. Nine leaders within three nonprofit agencies served as the participants in this study. Secondary data included organizational records, website information, and an …

Probation Department Culture And Promotion Policies, Paul Chavez

Walden Dissertations and Doctoral Studies

With management influence evolving in organizations, changes occur slower than anticipated. The problem in my study addressed how management controls promotional policies for probation officers. The purpose of this qualitative study was to investigate whether management has control over probation promotional policies. Maslov’s theory of self-realization was incorporated into the theoretical framework for my research. Audio interviews were conducted with 15 participants who were non managerial probation officers who had no subordinates. Data analysis included key elements impacting morale in the workplace, employee evaluations, training, and communications. The conclusion showed there was a need to improve several promotional policies based …