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Articles 2851 - 2880 of 22841
Full-Text Articles in Entire DC Network
Workplace Wellbeing And Interior Design: A Systematic Literature Review, Nadine Fayyad, Busayawan Lam, Richard Evans, Youngok Choi
Workplace Wellbeing And Interior Design: A Systematic Literature Review, Nadine Fayyad, Busayawan Lam, Richard Evans, Youngok Choi
DRS Biennial Conference Series
This paper offers a systematic review of the literature on workplace wellbeing and interior design, exploring the creation and evaluation of appealing environments that enhance employee wellbeing. This paper adopts a systematic approach to review using the guidelines of Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA). Multiple databases were searched. The final review included 55 studies out of 472 that examined factors related to workplace wellbeing. The findings of this study suggest that background noise and open-plan workspaces negatively affect workplace wellbeing, while visual connections with plants and natural objects enhance it. This paper extends the current literature …
Exploring If Organisational Transformation Enhances Policy And Public Sector Innovation Labs Their Impact Potential: A Case Study On Zet, Jelske Van De Ven
Exploring If Organisational Transformation Enhances Policy And Public Sector Innovation Labs Their Impact Potential: A Case Study On Zet, Jelske Van De Ven
DRS Biennial Conference Series
As experimental spaces, design-led Policy and Public Sector Innovation labs employ design and participatory practices to help governments innovate. However, their short-lived nature is often detrimental to informing policy processes and government practices systematically. A year-long case study on Zet, a Dutch PPSI lab, including 29 interviews and 2 workshops, explored how organisational transformation from a government-enabled to an independently-run lab acts as a sustaining strategy. This article focuses on how Zet’s organisational transformation affected their potential to inform policy and government practice. Findings reveal that Zet started to prefer long-term client partnerships over short-term assignments. In addition, knowledge of …
Shaping Public Sector Digital Transformation Through Design. Translation Approaches On Training Programs As Multi-Stakeholder Ecosystems, Ilaria Mariani, Giulia D'Aleo, Marzia Mortati, Francesca Rizzo
Shaping Public Sector Digital Transformation Through Design. Translation Approaches On Training Programs As Multi-Stakeholder Ecosystems, Ilaria Mariani, Giulia D'Aleo, Marzia Mortati, Francesca Rizzo
DRS Biennial Conference Series
In the evolving landscape of public sector digital transformation, the integration of design thinking and stakeholder engagement presents a pressing challenge and a valuable opportunity. As a response to this challenge, there is a growing interest in the implementation of training programs within the theoretical framework of translational practices. This study adopts an organisational lens and an analytical framework to look into three instances of design translation in multi-stakeholder ecosystems. Drawing insights from a three-year exploration, it examines the dynamics within two ecosystems: the multidisciplinary and multi-operational partners responsible for designing and executing the training program, and the program participants. …
What Do Designers Bring To The Table? Identifying Key Design Competencies When Designing For Societal Challenges In The Public Sector, Thomas Van Arkel, Nynke Tromp
What Do Designers Bring To The Table? Identifying Key Design Competencies When Designing For Societal Challenges In The Public Sector, Thomas Van Arkel, Nynke Tromp
DRS Biennial Conference Series
There is an increasing interest in the public sector for the repertoire of designers and the value it can bring when working on complex societal challenges. However, what constitutes this repertoire is often not articulated clearly, or it is explained in such generic terms that it is hard to draw disciplinary boundaries. Drawing from literature, we identify four competencies—integrating, reframing, formgiving and orchestrating—as distinctive for the discipline of design. Through several examples we show how these competencies feature in the design process, and how these competencies drive different design practices. Although these competencies have to a certain extent always been …
Infrastructuring Sustainable Food Futures: A Case Study In Collaborative Innovation For Circular Seafood, Emmanuel Tsekleves, Serena Pollastri
Infrastructuring Sustainable Food Futures: A Case Study In Collaborative Innovation For Circular Seafood, Emmanuel Tsekleves, Serena Pollastri
DRS Biennial Conference Series
Transitioning to a circular economy requires transforming practices across the Ready-to-cook product value chains through shared knowledge. However, generalised solutions rarely succeed, but must be tailored to each context. This study explores using participatory design-informed “infrastructuring” to collaboratively develop novel methods tailored to stakeholders’ existing practices. The Seafood AGE project serves as a case study. We developed two remote, distributed facilitation methods using accessible digital platforms. These engage stakeholders in mapping current practices, analysing responses to speculative fish products, and exploring feasibility of prototypical circular approaches. Key findings demonstrate the potential of co-creative infrastructuring to bridge design research and industry. …
Designing Change: Research Scope And Agenda., Sabine Junginger, G. Mauricio Mejía, Luca Simeone
Designing Change: Research Scope And Agenda., Sabine Junginger, G. Mauricio Mejía, Luca Simeone
DRS Biennial Conference Series
No abstract provided.
Collaborative Translation From And Into Practice, Roger Whitham, David Pérez, Elizabeth Galvin
Collaborative Translation From And Into Practice, Roger Whitham, David Pérez, Elizabeth Galvin
DRS Biennial Conference Series
This paper explores how collaborative design methods can facilitate the translation of situated knowledge embodied in expert practice. We draw on a long-term collaborative research project with a major national museum in the UK aimed at catalysing sustained transformation in the practice of staff members. We describe two interdependent generative modalities of our collaborative design research intervention. Firstly, a mode of collaborative translation from staff member’s existing practice into shared language, prototypes and tools. Secondly, a mode of collaborative translation into the situated practice of staff, resulting in new shared behaviours and capabilities. We describe the methods used in this …
From Crisis To Transformation: The Role Of Creative Practices In Organisational Transitions, Milad Hajiamiri, Giulia Calabretta, Peter Lloyd, Fatma Korkut
From Crisis To Transformation: The Role Of Creative Practices In Organisational Transitions, Milad Hajiamiri, Giulia Calabretta, Peter Lloyd, Fatma Korkut
DRS Biennial Conference Series
Organizational transitions can evoke a range of reactions and emotions among employees, departments, stakeholders, and leaders. To effectively manage the transition, it is crucial to comprehend how organizations experience and design change to navigate the various challenges of the transition process. This study investigates how changes in the working environment of the catering staff of a convention centre in the Netherlands led to the formation of a close-knit community that not only embraced the change but also developed innovative approaches for addressing local and social challenges. We draw on interviews with 16 individuals from the organization and use social practice …
Visioning And Managing Change: Analyzing Strategic Designers' Approaches In Salient Podcast Episodes, Ruchita Arvind Mandhre, G. Mauricio Mejía, Wenqi Zheng, Kendon Jung, Xueting Wu
Visioning And Managing Change: Analyzing Strategic Designers' Approaches In Salient Podcast Episodes, Ruchita Arvind Mandhre, G. Mauricio Mejía, Wenqi Zheng, Kendon Jung, Xueting Wu
DRS Biennial Conference Series
Strategic design considers strategy as the core deliverable of practice, where designers are intentional about creating change. However, there is limited research that reveals change as a deliverable in these projects. The purpose of this study is to understand how experienced practitioners do strategic design and to identify their approaches for behavioral, organizational, and social change intentionally. With many experienced strategic designers invited to podcast shows, we analyzed the content of salient podcast episodes. This qualitative study uncovers themes, methods and approaches that expert strategic designers use to implement intentional change. We found that strategic designers embed themselves in particular …
Unleashing Creative Ideation Through Stakeholder-Related Learning: The Ripple Effect With Stakeholder-Nexus Tool, Ziling Liang, Zihan Zhou, Chu Liang, Yiming Bai, Yunxiang Shi, Yunfei Chen, Ying Hu
Unleashing Creative Ideation Through Stakeholder-Related Learning: The Ripple Effect With Stakeholder-Nexus Tool, Ziling Liang, Zihan Zhou, Chu Liang, Yiming Bai, Yunxiang Shi, Yunfei Chen, Ying Hu
DRS Biennial Conference Series
Extensive learning and comprehensive consideration of the dynamic connections between stakeholders are the keys to tapping into novel insights, especially in service design. However, due to their lack of professional experience, novice designers usually struggle with the complicated network of stakeholders which results in incomplete design solutions. We created the Stakeholder-Nexus, a knowledge graph-based heuristic teaching tool based on reliable service design examples, to address this problem. By conducting pre-post comparison experiments, we revealed that using the tool significantly increased the effectiveness of stakeholder learning and ideation of design solutions yielded heightened creativity with increased appeal and improved feasibility. Furthermore, …
Fostering Design Research Labs For Public Sector Innovation, Andrea Augsten, Lynn Harles
Fostering Design Research Labs For Public Sector Innovation, Andrea Augsten, Lynn Harles
DRS Biennial Conference Series
The public sector's digital transformation fosters collaboration and experimenta-tion, integrating design practices like design thinking, service design, and system design, notably in public innovation labs. Despite progress, these labs face chal-lenges in effecting change, transferring knowledge, and gaining cultural ac-ceptance. Public Innovation Labs (PIL) prioritize the common good, unlike profit-centric private counterparts. Design Research Labs (DRL), rooted in arts and de-sign, share this mission, offering a unique perspective on public sector innova-tion. Exploring the potential of DRLs in supporting public labs, this paper outlines criteria based on five DRLs in the German academic design context. It provides a new perspective …
Strategic Design Futures: Exploring Strategy And Futures To Learn And Practice Design For Intentional Change, G. Mauricio Mejía
Strategic Design Futures: Exploring Strategy And Futures To Learn And Practice Design For Intentional Change, G. Mauricio Mejía
DRS Biennial Conference Series
Designers change existing situations with a focus on changing the behavior of artifacts. When designers aim to intentionally change the behaviors of individuals, organizations, or social systems, practitioners use specific approaches. Strategy (strategic design) and futures (design futures) are two alternatives for designers working on complex situations that require intentional change. This paper presents and reports three editions of a course titled Strategic Design Futures that address this type of situation. The course includes a seminar and a project component, which are structured into six design activities: sense-making, participatory visioning, designing futures, designing strategy, participatory evaluation, and design implementation. The …
Historical Evolution Of Age-Friendly Transitions In The Yangfangdian Community In Beijing: A Multi-Level Perspective, Lijun Chen, Vladimír Kočí, Haipeng Tian
Historical Evolution Of Age-Friendly Transitions In The Yangfangdian Community In Beijing: A Multi-Level Perspective, Lijun Chen, Vladimír Kočí, Haipeng Tian
DRS Biennial Conference Series
The issue of transition and transformation of communities has a long history. Particularly in today's context of increasing aging trends, cities and communities are facing unprecedented multiple challenges that drive the transition to a more inclusive and sustainable future to enable community stakeholders to have a higher quality of life experience and to fulfil their visions for the future. This paper systemically reveals insights from the past of the ageing issue in the Yangfangdian community in Beijing through a multi- level perspective (MLP) framework created with local residents, a museum and design students to understand the historical foundations of the …
Extremes: On How The Study Of Appropriation Might Inform Inclusive Workplace Design In Manufacturing, Ana Correia De Barros
Extremes: On How The Study Of Appropriation Might Inform Inclusive Workplace Design In Manufacturing, Ana Correia De Barros
DRS Biennial Conference Series
Disabled people, from younger to older adults, are at comparative disadvantage regarding work. Design for inclusion at work tends to focus on individual adaptations (often stigmatising) or general accessibility guidelines (often insufficient). Furthermore, there is a tendency to focus on inability rather than on extreme abilities, which seem to be the ones enabling workers to appropriate existing products and create their own designs. Therefore, design research requires more input from diverse workers as users to inform the design inclusive industrial workstations. Departing from theory and ending with analyses of workers' designs, this paper argues that the articulation of the concept …
Three’S Company: Situation-Problem-Solution Co-Evolution, Luke Feast
Three’S Company: Situation-Problem-Solution Co-Evolution, Luke Feast
DRS Biennial Conference Series
This paper reports the results of a study examining the co-evolution of design situations, problems, and solutions. The research method is a longitudinal study tracking the creative problem-solving processes of 4 MSc student design teams on an industrial design project. The data includes observations, interviews, field notes, and documents. Visual mapping and temporal bracketing analysis tech-niques reveal insights into the teams' design processes. The results provide evidence that integrating effectuation enabled some teams to pivot their projects by co-evolving the situation, problem, and solution spaces simultaneously. This finding suggests designers can shape situations through effectuation, rather than just passively respond …
Exploring The Role Of Design For Organizational Learning In Community Interactions, Lorenz Herfurth
Exploring The Role Of Design For Organizational Learning In Community Interactions, Lorenz Herfurth
DRS Biennial Conference Series
This paper explores the lessons learned from the COVID-19 pandemic regarding organizational learning between communities and public bodies by reviewing current literature and research studies. Public institutions interacted with a number of different communities, demographics and cultures during the pandemic. What used to be considered inclusive approaches to engagement fell short of reaching those communities most exposed to the health risks associated with working in a pandemic. This working paper presents research into different thematic spaces that explore organizational learning between institutions and communities, and the role design might play in stimulating or inhibiting trans-formation in these relationships. Informed by …
Enacting Sustainability-Centered Design Curricula: The Role Of Ethos In Translating Educational Goals Into Pedagogy., Charlotte Kessler, Janice Rieger
Enacting Sustainability-Centered Design Curricula: The Role Of Ethos In Translating Educational Goals Into Pedagogy., Charlotte Kessler, Janice Rieger
DRS Biennial Conference Series
The concept of sustainability ethos can be defined as a context enabling an articulated set of educational aims and values to translate into curricula and promote capabilities that empower graduates to create change towards sustainable futures. While emerging as an important factor in developing sustainability-centered design curricula, further research is required to fully comprehend its educational significance, and how it intersects with the prevailing outcome-based approach to higher education curriculum development. This paper draws from interviews with academics and graduate students from three sustainability-centered design programs internationally to explore what enabled sustainability to be integrated in the programs. The findings …
Framing Transitions: Scenarios And Design For The Strategic Redirection Of Companies Within Planetary Boundaries, Estelle Berger, Pierre-Baptiste Goutagny, Caroline Nowacki
Framing Transitions: Scenarios And Design For The Strategic Redirection Of Companies Within Planetary Boundaries, Estelle Berger, Pierre-Baptiste Goutagny, Caroline Nowacki
DRS Biennial Conference Series
This paper provides experience feedback from a French consortium gathering academic and industrial partners, to produce quantified scenarios for 2060 that will serve to redirect companies within the frame of planetary boundaries. This setup constitutes a field for action research in design, together with strategic foresight, sustainability, and human and social sciences. Our paper presents the epistemological and methodological choices made, reports on the first year of the project (qualitative scenario-building), and the issues met. We propose in particular to discuss the tension between global societal evolutions driven by macro trends, and the situated processes of transformation initiated by the …
Reframing Design Maturity: A New Perspective On The Development Of Design In Public Organizations, Geert Brinkman, Ahmee Kim
Reframing Design Maturity: A New Perspective On The Development Of Design In Public Organizations, Geert Brinkman, Ahmee Kim
DRS Biennial Conference Series
Although design is a core activity of public organizations, the dominant perspective to this day is that public organizations are void of design. Existing design maturity models based on this perspective thus do not reflect, nor do justice to the practice of design in public organizations. In this conceptual paper we therefore propose to reframe design maturity as a matter of versatility and alignment - i.e. as an organization’s ability to tailor their design activities to the different design tasks it faces, while establishing productive interactions with other concurrent design activities. This offers a new perspective on how design can …
Prototyping As A Translational Practice Within Cross-Organizational B2b Service Innovation, Jaana Hyvärinen, Tuuli Mattelmäki
Prototyping As A Translational Practice Within Cross-Organizational B2b Service Innovation, Jaana Hyvärinen, Tuuli Mattelmäki
DRS Biennial Conference Series
This paper focuses on service prototyping in a global B2B technology company experimenting with the B2C market. We first establish the research framework with existing literature on service prototyping and then report a case in which service prototypes and prototyping approaches were used to contribute to different phases of a new service development project: a) discover and define, b) develop and deliver and c) implementation and rollout. We then reflect on the role of prototyping as a translational practice in facilitating cross-organizational collaboration and aligning and enhancing the commitment of various stakeholders. The first author, with a dual role of …
Transformative Pathways: Implementing Intercultural Competence Development In Higher Education Using Kotter’S Change Model, Owura Kuffuor, Sakhi Aggrawal, Aparajita Jaiswal, Ronald J. Smith, Pamela V. Morris
Transformative Pathways: Implementing Intercultural Competence Development In Higher Education Using Kotter’S Change Model, Owura Kuffuor, Sakhi Aggrawal, Aparajita Jaiswal, Ronald J. Smith, Pamela V. Morris
Purdue University Libraries Open Access Publishing Fund
This study explores the efficacy of Kotter’s eight-step change model in fostering intercultural competence among faculty and staff within a large Midwestern public university. Recognizing the need for intercultural development in higher education, this research applies a structured change framework coupled with the Intercultural Development Inventory (IDI) assessment tool to guide the change process. The development of intercultural competence among faculty and staff is crucial for creating inclusive learning environments, as they play a pivotal role in modeling intercultural competence and fostering students’ skills necessary to navigate an increasingly diverse and interconnected world. This study employs an instrumental case study …
Strategies To Improve Employee Performance, Reduce Turnover, And Improve Company Financial Performance In The Manufacturing Industry, Amih Avegnon Sallah
Strategies To Improve Employee Performance, Reduce Turnover, And Improve Company Financial Performance In The Manufacturing Industry, Amih Avegnon Sallah
Walden Dissertations and Doctoral Studies
Manufacturing business leaders are concerned with the lack of employee engagement strategies which can lead to high turnover rates, diminished employee performance, and adverse effects on company financials. Grounded in the theory of engagement, the purpose of this qualitative pragmatic inquiry was to explore employee engagement strategies utilized by manufacturing business leaders to enhance employee performance, mitigate turnover, and bolster company finances. The participants comprised six manufacturing business leaders in the Midwest region of the United States who implemented successful employee engagement strategies. Data were collected using semistructured interviews. Three core themes were identified from the thematic analysis: (a) effective …
Strategies To Improve Employee Performance, Reduce Turnover, And Improve Company Financial Performance In The Manufacturing Industry, Amih Avegnon Sallah
Strategies To Improve Employee Performance, Reduce Turnover, And Improve Company Financial Performance In The Manufacturing Industry, Amih Avegnon Sallah
Walden Dissertations and Doctoral Studies
Manufacturing business leaders are concerned with the lack of employee engagement strategies which can lead to high turnover rates, diminished employee performance, and adverse effects on company financials. Grounded in the theory of engagement, the purpose of this qualitative pragmatic inquiry was to explore employee engagement strategies utilized by manufacturing business leaders to enhance employee performance, mitigate turnover, and bolster company finances. The participants comprised six manufacturing business leaders in the Midwest region of the United States who implemented successful employee engagement strategies. Data were collected using semistructured interviews. Three core themes were identified from the thematic analysis: (a) effective …
Embracing Change With Power And Love: Shifting Organizational Paradigms Leveraging Systems Thinking, Brandi R. Muñoz
Embracing Change With Power And Love: Shifting Organizational Paradigms Leveraging Systems Thinking, Brandi R. Muñoz
Tapestry: Journal of Research in Education
This article delves into the complexities of organizational change, emphasizing the critical roles of power and love in facilitating successful transitions. It distinguishes between the generative and degenerative effects of power and love within organizational contexts and underscores the importance of balancing these elements to foster collaboration, innovation, and sustainable change. Furthermore, the principles of systems thinking are highlighted, advocating for a holistic approach to understanding and analyzing organizational systems. The interconnectedness of system components and the necessity of feedback loops for informed decision-making and strategic planning are examined. Additionally, the article discusses the detrimental impact of overconfidence bias on …
Implementation Of Tai Chi Fall Prevention Program In A Community-Based Setting, Shabnampreet Kaur
Implementation Of Tai Chi Fall Prevention Program In A Community-Based Setting, Shabnampreet Kaur
Dissertations
The increasing rate of falls among older adults is a health concern that may lead to injuries and reduced quality of life. At the project site there was no systematic process to impact fall rates, so an evidence-based solution was sought. The purpose of this quality improvement project was to determine if the translation of Li et al.'s research regarding the Tai Chi fall prevention program would impact the rate of falls among adults 65 years and older. The project was piloted over 12 weeks in a community-based setting in urban New York. Imogene King's goal attainment theory and Kurt …
Exploring External Engagement In Higher Education Through Defining Partnerships, Colleen Reaney
Exploring External Engagement In Higher Education Through Defining Partnerships, Colleen Reaney
Dissertations
This research study has been designed to be an evergreen project to help higher education institutions define their external partnerships. The action research model has been used to create and test a model of external engagement, which was later redefined as the Reaney Model of External Engagement with the intent for continuous improvement. Further modification of this research study will need to be tested to strengthen the Reaney Model of External Engagement core while considering external factors that create challenges within the higher education space. Challenges that may arise to help higher education institutions clearly define external partnerships may include, …
Gender Diversity In U.S. Adolescents: An Exploration Of Multidimensional Survey Measures Of Gender And Their Associations With Health And Social Outcomes Using A National Sample Of Adolescent-Parent Dyads, Christopher Hansen
Dissertations
The measurement of gender is an evolving area of survey research. Extant research has assessed different approaches for measuring gender identity and expression among adults; however, comparatively less research has evaluated their use among adolescents who are developing their gender identity and expression. This dissertation uses data from a nationally representative survey of U.S. teens and their parents to evaluate multidimensional measures of gender in adolescents. Three research questions represent separate empirical chapters of the dissertation. The first research question examines the measurement of femininity and masculinity in adolescents based on a comparison of different survey scales. The second research …
Revenue Cycle Management, Mary Scalf
Revenue Cycle Management, Mary Scalf
Doctoral Dissertations and Projects
The healthcare industry continues to navigate through legislative changes requiring a change from the fee-for-service model to a value-based model. Healthcare is required to balance quality care of the patient and financial viability. The general problem to be addressed is the inefficient adoption of a revenue integrity program within the revenue cycle management process resulting in a revenue deficit for healthcare providers. The purpose of this qualitative case study was to add to the body of knowledge exploring the possible inefficient insurance denial management process within non-profit hospital-owned physician practices resulting in revenue deficits for the provider clinics. The study …
Assessing Extension Educators' Motivation For Program Evaluation Using Self Determination Theory, Adeola C. Ogunade, Megan Kruger, Oluwafunke Abeleje
Assessing Extension Educators' Motivation For Program Evaluation Using Self Determination Theory, Adeola C. Ogunade, Megan Kruger, Oluwafunke Abeleje
Journal of Extension
Studies have shown the importance of program evaluation in Extension and its value in communicating Extension program successes. This current study was conducted to assess Extension educators’ motivation toward program evaluation using the self-determination theory. Respondents perceived that they were not competent enough to engage in program evaluation but greatly valued program evaluation. Further analysis of our theory-informed survey data revealed that perceived competence and value positively predicted interest in program evaluation. Our findings contribute to Extension professional development discourse.