Digital Commons Network^™

Excellence And Evidence In Staffing, Kathy Douglas

Sigma Resource Papers

Staffing in hospitals and healthcare systems is complex, increasingly regulated, and closely associated with patient safety... Consequently, healthcare administrators are under pressure from insurers, patient advocates, unions, and state and national governments to define, secure and assure effective, safe, cost-effective staffing...

An issue that aΩects an organization so pervasively, cries out for definition. So this quest began by asking “What is excellent staffing?” And then, “How do we know when we’ve achieved it?” Investigation into these questions generated a lot of interest, but few answers. Thus the decision to convene an invitational conference that would bring a broad spectrum of …

Information Systems Management Strategies For Faith-Based Organizations To Maintain Funding, Jacquelyn Faucette

Walden Dissertations and Doctoral Studies

Faith-based organizations that fail to secure consistent funding risk discontinuation of operations. To ensure stable funding, leaders of these organizations must understand effective information systems management strategies. Grounded in the management information systems (MIS) framework, the purpose of this qualitative pragmatic inquiry study was to explore effective information systems management strategies that leaders of faith-based organizations use to maintain funding to continue their operations. The participants were six leaders of faith-based organizations in central Arkansas. Data was collected using semistructured interviews and a review of publicly available documents about MIS strategies and financial statements. Using thematic analysis, three themes were …

Relationship Between Enrollment, Retention, Alumni Giving, And Financial Health At Historically Black Colleges And Universities, Kenneth Mercury

Walden Dissertations and Doctoral Studies

Decreasing financial health damages an organization’s reputation and economic viability to survive. Historically Black Colleges and Universities (HBCUs) leaders must strive to improve their financial health to protect their institution’s reputation and risk of closure. Grounded in strategic enrollment management theory, the purpose of this quantitative ex-post facto study was to examine the relationship between student enrollment, student retention, alumni giving, and financial health of HBCUs. The participants were 101 HBCUs collected from the National Center for Education Statistics and the Voluntary Support of Education databases, from 2020 to 2022. The results of the multiple linear regression analysis showed that …

The Interplay Of Stress, Health, And Well-Being Among Health Providers In Primary Health Service, Anita Sadikaj, Rinor Berisha

UBT International Conference

Stress, health, and well-being are intrinsically connected in a complex interplay that has captured the attention of researchers, healthcare professionals, and individuals seeking to lead healthier lives. The delivery of healthcare services in Primary Health Services relies heavily on the dedication and resilience of healthcare providers, including physicians, nurses, and support staff. These professionals are the backbone of the healthcare system, ensuring that essential medical care is provided to individuals and communities. However, the demanding nature of their work, which often involves long hours, heavy workloads, and complex patient interactions, places them at risk of experiencing high levels of stress. …

A Systematic Literature Review: Big Data Maturity Model In The Telecommunication Industry, Fatmir Desku, Adrian Besimi

UBT International Conference

This paper presents a systematic literature review focused on Big Data Maturity Model, with a specific emphasis on its application within the telecommunications sector. It addresses two primary research questions: the models currently available for assessing Big Data Maturity and the models predominantly used within the telecommunications industry. The review reveals that several models, such as Gartner's Data Maturity Model (GDMM), IBM's Big Data & Analytics Maturity Model, The Data Warehousing Institute (TDWI's) Big Data Maturity Model, the Data Management Maturity (DMM) Model, and the Big Data Maturity Model (BDMM), are widely recognized. However, no single model has been predominantly …

International Conference On Psychology, University For Business And Technology - Ubt

UBT International Conference

UBT Annual International Conference is the 13th international interdisciplinary peer reviewed conference which publishes works of the scientists as well as practitioners in the area where UBT is active in Education, Research and Development. The UBT aims to implement an integrated strategy to establish itself as an internationally competitive, research-intensive university, committed to the transfer of knowledge and the provision of a world-class education to the most talented students from all background. The main perspective of the conference is to connect the scientists and practitioners from different disciplines in the same place and make them be aware of the recent …

International Conference On Information Systems, University For Business And Technology - Ubt

UBT International Conference

UBT Annual International Conference is the 13th international interdisciplinary peer reviewed conference which publishes works of the scientists as well as practitioners in the area where UBT is active in Education, Research and Development. The UBT aims to implement an integrated strategy to establish itself as an internationally competitive, research-intensive university, committed to the transfer of knowledge and the provision of a world-class education to the most talented students from all background. The main perspective of the conference is to connect the scientists and practitioners from different disciplines in the same place and make them be aware of the recent …

Perceptions Of Police: Justice-Impacted And Non-Impacted Opinions, Taylor Williamson

The Mid-Southern Journal of Criminal Justice

The purpose of this paper is to examine what affects individual’s perceptions of the police through a review of the literature. Because the police work directly with their community, opinions that their communities hold of the police can affect their ability to perform their job effectively. Particular focus is given to justice-impacted persons. A justice-impacted person is an individual who is at risk for incarceration, has been incarcerated, or has had family members incarcerated. It is advantageous to survey justice-impacted persons regarding their perceptions of the police because they have had direct contact with the police. This contrasts with general …

The Pulse Of Connection: Trust And Confidentiality In Internal Coaching Dynamics, Mehdi Ebrahimi

Journal of Social, Behavioral, and Health Sciences

Internal coaching is growing in popularity across various industries and sectors, either as a standalone resource or in conjunction with external coaching and other relevant programs and initiatives. Despite the growing popularity and reported benefits, there is a substantial dearth of research on the dynamics of “internal coaching” relationships, making it one of the least explored areas in organizational coaching literature. This paper contributes to addressing the research gap by presenting the outcomes of a study that explores the coach–client relationship and captures perspectives from internal coaches, external coaches, managers, and, notably, coachees, also known as coaching clients. Employing a …

Catalysts Of Change: How Social Movement Organizations Accelerate Shifts In Social Norms, Katie A. Apker, Michelle Blood Checketts, Taeya M. Howell, Lisa Jones Christensen, Ben William Lewis, Gordon N. Scott

Faculty Publications

We examine how social movement organizations (SMOs), particularly third-party rating agencies, can catalyze rapid shifts in social norms among an organizational population. We propose that rating agencies can instigate new social norms by defining appropriate and acceptable standards of performance that prompt organizations to realign their behaviors to mirror these new standards, thereby accelerating changes in shared understandings regarding appropriate firm behavior. We tested our theory by analyzing how members of the S&P 500 index adapted to a new gender diversity rating by KLD Research & Analytics, focusing on the acceptance and implementation of gender diversity standards on corporate boards …

Strategies To Overcome Burnout In Women In Behavioral Health Leadership, Pamela Atueyi

Walden Dissertations and Doctoral Studies

The global mental health landscape is currently facing a significant crisis, characterized by an unprecedented surge in patient demand and a concurrent shortage of therapists. This imbalance has led to overwhelmed mental health facilities, prolonged access and wait times for patients, and diminished quality of care. Several factors contribute to this crisis, including the increased prevalence of mental health issues exacerbated by the COVID-19 pandemic, the ongoing stigma surrounding mental health treatment, and systemic problems, such as the lack of training programs, leaders not feeling supported, and low retention rates. This study explored significant burnout levels among women behavioral health …

Mitigating The Impact Of Remote Work Challenges On Employee Productivity, Michael Gamble

Walden Dissertations and Doctoral Studies

Challenges encountered in remote working during and after the COVID-19 pandemic negatively affect the performance and productivity of employees as they are not familiar with remote working strategies. The rapid shift brought about difficulties for business leaders to manage a remote workforce and need for solutions or effective strategies. Grounded in the self-determination theory, the purpose of this qualitative case study was to explore and identify strategies business leaders use to mitigate the negative effects of remote working environments. Participants were 11 business leaders from software companies who adopted remote working models in their business strategies. Data were collected through …

Information-Technology-Aided Customer Relationship Management Strategies For Improving Financial Institutions’ Business Performance, Joy Kudakwashe Semwayo

Walden Dissertations and Doctoral Studies

The Zimbabwean banking industry has struggled to adopt Information Technology (IT)-enabled customer relationship management (CRM), limiting its ability to effectively manage customer relationships and improve overall performance. Senior banking leaders must understand IT-driven CRM strategies to better retain customers and enhance bank performance. Grounded in functionalism and social control theories, the purpose of this qualitative pragmatic inquiry was to explore IT-aided CRM strategies some senior bank leaders use to improve customer retention and enhance bank performance in Zimbabwe. The participants consisted of six senior leaders from different banks in Zimbabwe who successfully utilized IT-driven CRM strategies to retain customers and …

Information-Technology-Aided Customer Relationship Management Strategies For Improving Financial Institutions’ Business Performance, Joy Kudakwashe Semwayo

Walden Dissertations and Doctoral Studies

The Zimbabwean banking industry has struggled to adopt Information Technology (IT)-enabled customer relationship management (CRM), limiting its ability to effectively manage customer relationships and improve overall performance. Senior banking leaders must understand IT-driven CRM strategies to better retain customers and enhance bank performance. Grounded in functionalism and social control theories, the purpose of this qualitative pragmatic inquiry was to explore IT-aided CRM strategies some senior bank leaders use to improve customer retention and enhance bank performance in Zimbabwe. The participants consisted of six senior leaders from different banks in Zimbabwe who successfully utilized IT-driven CRM strategies to retain customers and …

Seeing The Whole Together Through Relational Mapping: A Method For Engaging In Complex Systems Change, John Paul Stephens

Faculty Scholarship

Complex global challenges cut across organizational and sectoral boundaries, increasing calls for holistic responses. Seeing the whole across diverse stakeholders is challenging for participants in complex systems, yet doing so is essential for engaging effectively in systems change. A promising new method known as relational mapping, based on relational coordination theory, has been used to facilitate complex systems change. Here, we propose that relational mapping can be applied to help participants (1) see the whole in relation to the parts, (2) share their explicit and tacit knowledge, (3) engage in dialogue across distinct perspectives supported by the map as a …

Thriving Or Surviving In Virtual Sales: The Connection Between Virtual Work And Job Satisfaction Amongst Salespeople In The Pharmaceutical Industry, Amit Garg

USF Tampa Graduate Theses and Dissertations

The post COVID 19 sales environment for salespeople in pharmaceuticals has shifted to becoming hybridized within a continuum of face-to-face and virtual interactions, when engaging with health care professionals. This dissertation reports on a study investigating the relationship of virtual work with job satisfaction and burnout. There were two questions that were addressed in this study to understand the impact virtual work has had on overall job satisfaction and burnout. First, what is the relationship of virtuality to job satisfaction and burnout in the pharmaceutical sales environment? Second, which facets of job satisfaction and burnout are most strongly related to …

Upending Tradition Through Strategic Change: The Evolution Of Archival Processing At The Byu Library, J. Gordon Daines Iii, Karen Glenn, Cory L. Nimer, Rebecca Wiederhold

Collaborative Librarianship

Organizational change is challenging. At the heart of this challenge is an attachment to the status quo. Both employees and managers tend to prefer the status quo because it is known and, unless shown otherwise, enables them to successfully accomplish their responsibilities. They often use tradition as a way to maintain the status quo. This case study provides an example of organizational change in the Brigham Young University (BYU) Library and discusses how tradition was used to both promote and resist change.

Countering Weaponized Tradition: An Editorial On An Idea, Erin Renee Wahl, Arlene Schmuland

Collaborative Librarianship

No abstract provided.

Better In Pairs: Divide The Indo-Pacific Theater In Half, Tim Devine

Joint Force Quarterly

This article argues that the Department of Defense should reconsider the current geographic organization of U.S. Indo-Pacific Command and create a second geographic combatant command in the region. The author contends that USINDOPACOM’s vast area of responsibility, expanding subordinate structure, growing operational demands, and increasing strategic competition with China are placing excessive strain on a single theater headquarters. Drawing on the U.S. experience in the Pacific during World War II, when separate commands under Admiral Chester Nimitz and General Douglas MacArthur divided responsibilities across the theater, the article presents a dual-command model as a historically proven way to improve span …

Ethical Leadership Development: Highlights From The Past And A Glimpse Of The Future, Elias Ursitti, Eric J. Weis, Donald P. Loren

Joint Force Quarterly

This article traces the development of ethical leadership in the U.S. military over the past century and argues that character, integrity, and ethical judgment remain essential to the profession of arms. Using the Eisenhower School’s centennial as a framework, the authors review how military ethics have adapted to changing forms of warfare, technology, law, civil-military relations, and social expectations from the interwar period through the post–Cold War era. They highlight recurring challenges involving civilian protection, command responsibility, nuclear weapons, counterinsurgency, autonomous systems, private military contractors, diversity and inclusion, toxic leadership, and the psychological effects of war. Looking ahead, the article …

Information-Technology-Aided Customer Relationship Management Strategies For Improving Financial Institutions’ Business Performance, Joy Kudakwashe Semwayo

Walden Dissertations and Doctoral Studies

The Zimbabwean banking industry has struggled to adopt Information Technology (IT)-enabled customer relationship management (CRM), limiting its ability to effectively manage customer relationships and improve overall performance. Senior banking leaders must understand IT-driven CRM strategies to better retain customers and enhance bank performance. Grounded in functionalism and social control theories, the purpose of this qualitative pragmatic inquiry was to explore IT-aided CRM strategies some senior bank leaders use to improve customer retention and enhance bank performance in Zimbabwe. The participants consisted of six senior leaders from different banks in Zimbabwe who successfully utilized IT-driven CRM strategies to retain customers and …

2024.10.17 - Academic/Student Affairs, Enrollment, And Technology Committee Meeting Minutes, Northeastern Illinois University Board Of Trustees

Board of Trustees - 2024

Meeting materials for the NEIU Academic/Student Affairs, Enrollment and Technology Committee

The Role Of Local Leadership In Enhancing Local Performance_ Dhi Qar Governorate As A Model, Haneen Qasim Hasan

Muthanna Journal of Administrative and Economics Sciences

This research aims to study and analyze the role of local leadership in enhancing local performance in the Thi-Qar Governorate, focusing on the administrative and organizational aspects that contribute to improving the efficiency and effectiveness of services provided to citizens. The research seeks to measure the role of local leadership in enhancing local performance. For this purpose, a set of hypotheses was formulated, the most important of which was to find the relationship between correlation and influence (local leadership with its dimensions in local performance). To achieve the hypothesis tests, this research was applied to a sample of executive departments …

Interventions Human Service Professionals Provide To Prevent Human Trafficking, Danielle James

Walden Dissertations and Doctoral Studies

Human trafficking is a global crisis that impacts individuals across all cultures and communities. The purpose of this single intrinsic case study was to explore the interventions that human service professional directors use to prevent human trafficking in Missouri. Trauma-informed approach was used as the conceptual framework. Participants included seven human service managers and program directors who have successfully implemented interventions to prevent human trafficking. Data were collected from one-on-one, semi-structured interviews with six participants. The data were analyzed using Yin’s five components of data analysis. Seven key themes emerged: the need for multiagency human service collaboration to prevent human …

Organizing Black Business: The National Negro Business League, 1900–1915, Adam Chamberlain, Alixandra B. Yanus

Political Science

Founded by Booker T. Washington in 1900, the National Negro Business League (NNBL) sought to unite Black business owners, promote entrepreneurship, and develop economic power. Despite its prominence in the early twentieth century, the group declined after Washington’s death in 1915. As a result, little is known about its organizational development. This study uses data on state and local Negro Business Leagues (NBLs), along with active and life members of the NNBL, to better understand the group’s first fifteen years. Analyses reveal that the NNBL’s development reflected closely the social and economic context of early twentieth century Black America. Generally …

Health Care Leaders’ Effective Strategies For Improved Employment Satisfaction And Quality Patient Care, Eddie Obiora Ndife

Walden Dissertations and Doctoral Studies

Health care leaders experience challenges due to the absence of effective strategies to reduce employee burnout and achieve quality patient care. The lack of effective strategies by health care leaders can result in higher turnover rates, leading to higher organizational costs. Grounded in transformational leadership theory and the Donabedian quality care model, the purpose of this qualitative pragmatic inquiry was to identify and explore effective strategies that some health care leaders use to balance employee satisfaction to reduce employee turnover and deliver quality patient care. The participants were five health care leaders from five health care organizations in Washington, DC …

Integrating Emotional Intelligence In Project Management Leadership: Cultivating Brand Loyalty In The Luxury Sector, Tsai Ni Lee

Harrisburg University Dissertations and Theses

Emotional intelligence (EI) has emerged as a crucial factor in effective leadership, particularly in the luxury sector where brand loyalty and consumer engagement are paramount. This study investigates the integration of emotional intelligence into project management leadership, focusing on its influence in shaping team performance and fostering deeper connections with consumers. With increasing competition in the luxury market, the ability of leaders to use EI to build emotional bonds with consumers is essential for cultivating long-term loyalty.

Using qualitative surveys from luxury brand managers and project leaders, the research uncovers the pivotal role of emotional intelligence traits—such as empathy, emotional …

Leadership In The Age Of Advanced Technology, Matthew Brancatelli

Doctoral Dissertations and Projects

Invention has been the catalyst for societal advancement, altering human occupations, changing the business world, and bringing geographically separated societies closer. This case study research looked at the impact of advanced technologies on business leadership—digital transformation reshaping every aspect of the business world, including the people, processes, and platforms. An interview guide (Appendix A) was used with open-ended questions to gain insights into the problems and issues faced in manufacturing related to technology's impact on business leaders and the actions and behaviors an organization can develop to be better prepared to address emerging technology. The insights gathered in this study …

Using Situational Leadership To Disciple And Develop Men For Spiritual Leadership In The Home, Christopher N. Andrews

Doctoral Dissertations and Projects

God has designed the family to be the primary source of faith and spiritual formation, commanding all parents to pass along the faith and teach the commandments to their children. Scripture teaches that men hold a special role as the spiritual leader of the home. For men to fulfil this God appointed role they need to be trained and mentored. At the time of this research there was no formal ministry dedicated to the spiritual development of men at FBC Brandenburg. The purpose of this research was to test the Situational Leadership Model in a discipleship program designed to train …

The Mediating Effect Of Organizational Identification On Shared Identities And Turnover Intention In Large Companies, Quentin T. Singletary

Doctoral Dissertations and Projects

This study sets the foundation for a relational investigation of the relationship between shared identification (shared experiences and shared characteristics) and the turnover intentions of employees from large organizations, mediated by the construct of organizational identification. The research aimed to highlight which shared identification style is most important for the reduction of turnover in large corporations. Participants answered a questionnaire that consisted of forty-nine items: six items that measured shared experiences, four items that measured shared characteristics, twenty-five items that measured organizational identification, six items that measured turnover intention, and eight items that measured demographic variables. Through a mediation regression …