Digital Commons Network^™

Empowering Staff Wellbeing: A Team-Based Qi Initiative, Rebecca Lauren Smith, Elizabeth Morse, David Phillippi

SPARK Symposium Presentations

Project Title: Empowering Staff Wellbeing: A Team-Based QI Initiative

Keywords: Burnout, wellbeing, DNP, primary care, QI methodology

Background and Rationale: The consequences of burnout in healthcare are alarming: worse patient outcomes, lack of continuity of care, higher turnover, and increased cost to employers. Many studies of burnout and wellbeing of clinicians focus on larger institutions such as hospitals and Federally Qualified Health Centers. Over the past several years, burnout has been discussed among our small, eight-person clinician team working in a small, non-profit primary care clinic. Yet, there has been no formal assessment of the level of burnout among …

On The Borders: Black Women’S Multiple And Competing Social Identities And Expectations, And The Impact On Their Intragroup Leadership And Relational Experiences, Clover Baker-Brown

PhD in Organizational Leadership

Black women in the United States are often portrayed as a monolithic and unified group—defined primarily by racial identity and expectations of a shared understanding of common experiences. However, while racial identity is frequently foregrounded in public discourse, this framing often overlooks the overlapping of Black women’s multiple identities and the influence on their sense of belonging in their various groups. This omission can be subtle yet misleading. How Black women choose to self-identify may result in competing expectations or intragroup mistrust, which can impact their overall leadership and relational experiences. Black women's social identities are diverse, vibrant, and transcend …

The Role Of Organizational Culture And Pastoral Leadership In Sustainable Church Outreach: A Multisite Mini-Ethnographic Case Study, Althea P. Gordon-Scott

PhD in Organizational Leadership

This study examined the role of organizational culture and pastoral leadership in sustainable church outreach programs. Two churches were chosen for this multisite mini-ethnographic case study because, for multiple years, they have participated in multiple outreaches each week to their non-Christian neighbors. These two churches differed in terms of geographical location, size, demographics, and budget. Data collection included field observations, semi-structured interviews, focus groups, and document analysis. The themes that surfaced from the data were altruistic foundations, relational equity, organizational agility, organizational challenges, exemplary pastoral leadership, and the centrality of God. This research contributes to the theoretical and practical understanding …

A Study On The Impact Of Second-Generation Involvement On Digital Transformation In Family Firms And Its Contingency Effects, Wenwu Shao

Dissertations and Theses Collection (Open Access)

Family firms, as a vital component of the global economy, dominate China's private sector. However, amid the global digital wave, they face dual challenges of generational transition and digital transformation. The involvement of second-generation successors profoundly influences strategic decision-making and digital transformation in family firms. Yet, existing research lacks a systematic theoretical framework and empirical evidence on the relationship between second-generation involvement and digital transformation in family firms, as well as its underlying mechanisms. The study thus examines the impact of second-generation involvement on digital transformation in family firms and its contingency effects.

Focusing on China's A-share listed family firms, …

Faculty Authors 2025: College Of Health And Human Services, Erin Sheffner

Faculty Authors and Sponsored Grant Recipients Reception Bibliographies

An annotated bibliography compiled by the University Library of the publications featured by the College of Health and Human Services Faculty at the annual Faculty Authors and Creators Reception at Governors State University.

Faculty Authors 2025: University Library, Erin Sheffner

Faculty Authors and Sponsored Grant Recipients Reception Bibliographies

An annotated bibliography compiled by the University Library of the publications featured by the Library Faculty at the annual Faculty Authors and Creators Reception at Governors State University.

Research On The Path To Realize The Digital Transformation Of Listed Specialized And New "Little Giant" Enterprises：From The Perspective Of Linkage Between Internal And External Factors Within The Organization, Jianfeng Liu, Jin Tang, Xukan Xu, Haowen Zhou

Journal of Scientific Information Research

[Purpose/significance]In the post pandemic era of global economic downturn, the deep integration of digital economy and real economy is the key to promoting economic recovery and growth. As an important support for the resilience of the national economy, specialized, refined, and new "little giant" enterprises urgently need to pay attention to the value of data elements, actively participate in the construction and trading of data markets, and drive business innovation and value creation with data. Therefore, exploring the digital transformation path of specialized, refined, and new "little giant" enterprises is particularly urgent. [Method/process]Based on the TOE framework,this article uses fsQCA …

The Reality Of Transformation: A Case Study Of An American Community College Implementing Holistic Student Supports, Calie Marie Holden

Dissertations and Doctoral Documents, University of Nebraska-Lincoln, 2023–

This dissertation examines the implementation of Holistic Student Supports at a community college that served as an early adopter of this approach, providing insights into the decade-long process of transformational change. Against the backdrop of community colleges' ongoing efforts to improve completion rates, this study investigates how one institution navigated the implementation process, made necessary adaptations, and sustained reform efforts over time. Through document analysis, semi-structured interviews, and a focus group, this study documents the evolution of this initiative from its inception in 2010. Kotter's Eight-Step Change Model frames the analysis, which confirms the model's applicability and extends it by …

Provider Burnout Related To Patient Satisfaction, Sherita A. Lee

Doctor of Nursing Practice Projects

Provider burnout is a critical issue in healthcare, often intensified by increasing demands to meet patient satisfaction benchmarks. This quality improvement project aimed to examine whether a structured stress reduction program could reduce provider burnout and positively influence patient satisfaction scores in a small outpatient clinic. Guided by the PICOT question—In the clinic setting (P), does the implementation of a stress reduction program for providers (I), compared to no intervention (C), lead to improved patient satisfaction scores (O) over a six-week period (T)? —the project used a pre- and post-intervention design. The intervention included mandatory provider breaks, communication training, and …

A New Paradigm Of Transnational Higher Education In China: From Local Divergence Towards Global Convergence Of Harmonious Governance?, Huili Si

Journal of Comparative & International Higher Education

No abstract provided.

Effects Of Trauma On Brain Development And Learning, Jodie Subbert

Master's Theses & Capstone Projects

Early childhood trauma significantly impacts brain development, particularly in the areas of language processing and executive functioning. This inquiry-based research explored how trauma influences students’ attention, engagement, and emotional regulation in early learning environments. The purpose of this study was to investigate the effects of trauma on learning and literacy development and to identify trauma-informed teaching strategies that support academic success in young learners. Data collected through reflective journaling, classroom observations, and teacher discussions revealed that students affected by trauma often struggle with emotional regulation, focus, and task engagement. However, the implementation of trauma-informed practices, such as consistent routines, emotional …

Measuring Health Equity Knowledge Among Md Students In A Clinical Public Health Track, Sharif Rahimi, Charles Cobbs Iv, Rohini Ganjoo, Maranda C. Ward

GW Research Showcase 2021-2026

No abstract provided.

Bridging Workplace Discrepancies: Enhancing Managerial Plasticity For Effective Internal Branding And Employee Engagement, Lauren Peng, Tulay Girard

AMTP Proceedings 2025

Workplace value shifts and remote work have created discrepancies in managerial approaches, widening the gap between managers and personnel. This study addresses managerial plasticity development to navigate modern work environments and enhance internal branding. It introduces the Plasticity Model for measuring managerial plasticity and the Internal Branding Plasticity Model (IBPM) to explore relationships between internal branding, plasticity, employee engagement, job satisfaction, and loyalty. The research aims to provide insights into neuroplasticity development for fostering inclusive and innovative work environments.

Understanding The Experiences Of Nonprofit Leaders In Psychotherapy, Anna Bramlett

Dissertations (1934 -)

Nonprofit leaders are at the helm of organizations that contribute significantly and meaningfully to society. Nonprofit organizations provide a range of services across sectors that include healthcare, education, mental health, civic engagement, and many others. Existing literature attends to the challenges nonprofit leaders face in their work roles, with managing boards and fundraising frequently cited as stressors. Little is known about the mental health experiences of nonprofit leaders, including common mental health diagnoses they experience, prevalence of mental health symptoms, or effective interventions for mental health concerns. The present study sought to explore the experiences of nonprofit leaders who attend …

Balancing Security And Customer Satisfaction: Strategies To Combat Retail Theft, Stacy V. Kloth

Master of Public Administration Capstone Papers

Retailers face unprecedented inventory losses, which significantly impact their profitability. This capstone paper examines theft as a primary driver of retail shrinkage, highlighting the evolution of theft tactics and the substantial financial losses resulting from these activities. Comprehensive security strategies are necessary, incorporating technology, employee training, and collaboration with law enforcement. Effective shrinkage prevention is crucial for maintaining a customer-friendly environment and achieving sales goals. Balancing security with customer satisfaction, considering the impact of anti-theft technology, and implementing a robust data collection program are essential for enhancing sales and profitability. This paper contributes to the ongoing effort to balance customer …

Breaking Barriers: An Educator's Pursuit To Provide Equity In Student Achievement, Christina L. Korsun

Dissertations

There is a sense of urgency to address the widening achievement gaps among minority students, students with disabilities, and English-language learners. This makes immediate school action necessary to create a more equitable learning environment. Without strategic interventions, including improved teacher retention efforts, stronger student support systems, and effective leadership, these challenges will continue to hinder student success and overall school performance. The purpose of this project is to find solutions for schools to institute to narrow the achievement gap by ensuring all students receive the support needed to succeed. Schools can respond to the learning gap by promoting equitable learning …

A Multiple Case Study Of Four-Year Public, Non-Flagship Universities: Meeting Common Institutional Goals Of Increased Enrollment And Academic Profile, Alicia Kornowa

Dissertations

For several reasons, the number of students seeking and enrolling in a postsecondary education has started to decline in the United States (U.S.) and the decrease is expected to intensify for the foreseeable future. This trend is cause for concern among higher education enrollment leaders, especially those who serve at institutions not among the most elite universities or without a national brand—the campuses researchers project will have the greatest difficulty maintaining enrollment levels. Using strategic enrollment management (SEM) as an example of general systems theory and systems thinking, this multiple case study explored how four public, four-year, non-flagship institutions increased …

Alumni Journal - Volume 96, Number 1, Loma Linda University School Of Medicine

Alumni Journal, School of Medicine

Editorials
2 | From the Editor
4 | From the President
6 | From the Dean

News
7 | This & That
10 | Alumni News
12 | School of Medicine News
14 | AIMS Report: Short-term Mission, Long-term Impact
16 | Student Appreciation
18 | Department Report: Preventative Medicine

APC 2025
20 | Annual Postgraduate Convention (APC) 2025 in Review

Features
34 | Building Connections
36 | Divine Connections
38 | Remembering Ath 'AT' Tuot
42 | Alumni Spotlight: Featuring Janet T. Strausbaugh '78-A
44 | Life After Medicine

In Memoriam
45 | Alumni Remembered: Featured Obituaries: David Tse …

Digital Capabilities And Customer Service Levels Of Small And Medium Sized Manufacturing Enterprises, Yuegang Niu

Dissertations and Theses Collection (Open Access)

The level of customer service, as an important tool for the differentiatedcompetition of small and medium-sized manufacturing enterprises, has reshaped the value creation model of these enterprises. With the rise of service-oriented manufacturing enterprises under the "manufacturing service- oriented" model, this is a business model that combines manufacturing andservices. It not only provides physical products but also offers related value- added services. This indicates that small and medium-sized manufacturingenterprises urgently need to enhance their digital capabilities in the digital age to achieve dynamic upgrades and further improve their customer service capabilities. High-quality customer service capabilities have put forward newrequirements for …

Micro-Costs, Kiel Brennan-Marquez, Brendan S. Maher

Faculty Scholarship

The modern world is filled with tiny attentional impositions (cognitiveasks) that inflict small mental burdens (micro-costs) on virtually everyone, everywhere, all the time. Micro-costs make life worse, and everybody knows it. They sap collective energy; they lead to worse decisions; they exacerbate inequality; and they contribute to an overall sense of "mismanagement" in the world, a sentiment that readily pairs with destructive political impulses.

Yet the law has essentially ignored micro-costs-until now. In what follows, we construct a theory of micro-costs that gives the phenomenon analytic shape and charts a path forward for reform. Drawing on the insights of philosophy, …

Navigating Challenges: Public Community College Leadership In The Face Of Existential Crisis, Sarah Lynne Lupton-Houston

School of Public Service Theses & Dissertations

This study answers the question: "When faced with an existential crisis, indicated by declines in key performance indicators, how do public leaders make decisions?" The research uses the Garbage Can Model and Incrementalism combined theoretical framework to explore how public administrators navigate crises in complex, hierarchical, and bureaucratic structures where unpredictable challenges often demand adaptive responses. This study offers insights into decision-making processes that blend reactive, opportunistic choices with measured, gradual adjustments.

The findings from this research contribute to the field of public administration by examining the decision-making strategies used by leaders at public community colleges in Virginia during a …

Experiences And Perceptions Of Latina Leaders In Higher Education: A Regional Study, Marlee R. Stephenson

Electronic Theses and Dissertations

This dissertation focused on and discussed the experiences and perceptions of Latina women in senior level leadership positions within higher education. The problem of this study was the continued underrepresentation of Latina women in senior roles, and this was seen within the overall low percentage of women in senior roles like president, the absence of women mentorship at senior levels, and the continued barriers women face in senior-level positions. The purpose of this study was to understand how the mentoring relationships, backgrounds, and leadership experiences impact or influence the careers of Latina women leaders in higher education within the Southwest …

Preeclampsia: Implementation Of The American College Of Obstetricians And Gynecologists Standardized Protocol, Sheila Ann Harwell

Electronic Theses and Dissertations

Preeclampsia is a significant medical condition that affects the perinatal population, posing risks to both the mother and fetus. Complications associated with preeclampsia include stroke, seizure, placental abruption (premature separation of the placenta from the uterus), fetal growth restriction (impaired growth due to reduced blood flow through the placenta), premature birth, and low-birth-weight infants with associated developmental issues. Because there is no cure for preeclampsia, the current management involves the timely administration of intravenous antihypertensives to reduce the risk of stroke and seizure. The gap in practice identified was the obstetrical department’s lacking a standardized protocol, compared to adopting the …

Healing Histories: Implementing Trauma-Informed Care Practices In Libraries To Support Resilience And Recovery, Cearra Harris

Theses and Dissertations

This dissertation investigated the impact of public library closure on the Edgewood community in Columbia, South Carolina, an area with a rich history and significant ties to the two nearby historically Black Colleges and Universities (HBCUs), Benedict College and Allen University. It explored the intergenerational effects of historical trauma through the lens of collective memory, as documented in oral histories from community members and public library staff. The research aimed to understand the implications of the library's absence in a marginalized community context, emphasizing how such closures can exacerbate existing vulnerabilities. Through oral histories, questionnaires, and interviews, the findings reveal …

Unveiling Belonging: Women Entrepreneurs’ Belonging Strategies To Navigate The Embedding Process, Saskia Stoker, Ana Cruz-Garcia, Ingrid Wakkee

Dept. of Marketing & International Business Publications

Purpose

Opportunity-driven women entrepreneurs encounter gendered challenges in leveraging social networks essential for business development. This research builds on Stead (2017), exploring how women navigate these challenges and foster belonging within these networks. Utilising a post-structural feminist lens, we aim to understand the strategies employed by women entrepreneurs to maintain embeddedness in social networks. Our findings contribute to an understanding of the complex interplay between gender, belonging strategies and embeddedness in entrepreneurship.

Design/methodology/approach

This study draws on in-depth interviews (31) with opportunity-driven women entrepreneurs. Thematic analyses were conducted to capture the women’s understandings of belonging and embedding in social networks …

The Library As A Hospitable Place: Hospitality And Welcoming Volunteers, Geesje Duursma, Erwin Losekoot, Gjalt De Jong

Research outputs 2022 to 2026

Libraries use volunteers. Research indicates various barriers to volunteering. After these barriers have been overcome, it is of great importance that the volunteer is welcomed into the organization. Therefore, hospitality is not just about receiving patrons but also receiving (new) volunteers. For this study, concepts from volunteering were synthesized with hospitality concepts. This case study took place at a library in the northern part of the Netherlands. Data was collected from interviews with management and volunteers in a focus group discussion. The findings were triangulated with official documents from the library. A matrix of hospitality practices is proposed to help …

Book Review: Justice Batted Last, Darlene A. Kluka, Aaron Livingston

Global Sport Business Journal

Book Review of Don Zminda's (2025) Justice Batted Last: Ernie Banks, Minnie Miñoso, and the Unheralded Players Who Integrated Chicago's Major League Teams

Distribution Comparisons Of Eac Cost Growth For Aircraft Work Breakdown Structure Elements, Kyle P. Marquis, Edward D. White, Brandon M. Lucas, Robert D. Fass, Jonathan D. Ritschel, Shawn M. Valentine

Faculty Publications

This article analyzes and investigates the distribution of cost growth of the Estimate at Completion (EAC) for the Work Breakdown Structure (WBS) elements of approximately 60 historical United States Acquisition Category I Research, Development, Test and Evaluation aircraft programs. Using the method of maximum likelihood in conjunction with the Akaike Information Criterion, the authors suggest that both the lognormal and Weibull distributions provide relatively good fit to EAC cost growth, with the lognormal slightly edging out the Weibull. As a summarized finding, the authors present their empirical results for the mean, coefficient of variation (CV), the 15th and 85th percentiles …

The Role Of Androgens On Experimental Pain Sensitivity: A Systemic Review And Meta-Analysis, Elizabeth Wu-Chen, Gourav Banerjee, Elise Requadt, Benjamin Hunter, Thomas J. Baranski, Whitney Trotter Ross, Hadas Nahman-Averbuch

2020-Current year OA Pubs

Animal studies have shown androgens, especially testosterone, may have an analgesic effect on nociceptive behavior. However, it is unclear if this effect is present in humans. This review and meta-analysis aim to summarize and synthesize the role of androgens on experimental pain sensitivity in humans. Studies were included if they examined the (1) relationships between androgens and experimental pain sensitivity, (2) group differences in androgen or pain levels, and (3) the effect of androgen interventions on experimental pain sensitivity. After a comprehensive search, 31 papers were identified. When possible, meta-analyses were performed. Most studies examined the impact of testosterone on …

Antecedents And Outcomes Of Servant Leadership: Implications For The Salesforce, James Deconinck, Drew Carnes, Julie Johnson-Busbin

Atlantic Marketing Journal

The uniqueness of a salesperson’s job makes leadership especially important in professional selling. This study examined antecedents and outcomes of servant leadership. A model analyzing the relationship among moral identity, servant leadership, organizational justice, turnover intentions, and turnover was tested with a sample of 233 business-to-business salespeople and 76 sales managers via a multilevel structural equation model using MPLUS software. Moral identity was a direct antecedent of servant leadership. Servant leadership was both an indirect predictor of turnover through organizational justice and a direct predictor of turnover. Two direct hypotheses were not supported. Both interpersonal justice and procedural justice were …