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Augmenting Artistic Engagement: Developing Ai-Powered Ar Application For Personalized Museum Experiences, Junru Li, Anthony Kong Dec 2025

Augmenting Artistic Engagement: Developing Ai-Powered Ar Application For Personalized Museum Experiences, Junru Li, Anthony Kong

IASDR Conference Series

Cultural tourism visitors’ interaction with cultural artifacts is a central aspect of museum experiences and a key method for understanding cultural heritage. Museums are increasingly using Augmented Reality (AR) to enhance visitor engagement and learning. This study explores how AR technology can improve interactions between visitors and artifacts. A mixed-methods approach was adopted, including focus group discussions with participants from two age groups: adults (18–35), and older adults (36- 60). We used thematic analysis to identify user preferences and needs. And the preliminary survey reveals a U-shaped age curve in AR interest: both children and older adults’ express high enthusiasm, …

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Jokeasy: Exploring Human-Ai Collaboration In Thematic Joke Generation, Yate Ge, Lin Tian, Chiqian Xu, Luyao Xu, Meiying Li, Yuanda Hu, Weiwei Guo Dec 2025

Jokeasy: Exploring Human-Ai Collaboration In Thematic Joke Generation, Yate Ge, Lin Tian, Chiqian Xu, Luyao Xu, Meiying Li, Yuanda Hu, Weiwei Guo

IASDR Conference Series

Thematic jokes are central to stand-up comedy, sitcoms, and public speaking, where contexts and punchlines rely on fresh material—news, anecdotes, and cultural references that resonate with the audience. Recent advances in Large Language Models (LLMs) have enabled interactive joke generation through conversational interfaces. Although LLMs enable interactive joke generation, ordinary conversational interfaces seldom give creators enough agency, control, or timely access to such source material for constructing context and punchlines. We designed Jokeasy, a search-enabled prototype system that integrates a dual-role LLM agent acting as both a material scout and a prototype writer to support human–AI collaboration in thematic joke …

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Community Building Through A Design Approach: Perspectives On Design Thinking And Knowledge Co-Creation, Nishino Suzuko, Niigata Kazutaka, Watanabe Kentaro Dec 2025

Community Building Through A Design Approach: Perspectives On Design Thinking And Knowledge Co-Creation, Nishino Suzuko, Niigata Kazutaka, Watanabe Kentaro

IASDR Conference Series

This study explores new possibilities for collaboration between companies and research institutes through a co-design approach aimed at creating new services. Such attempts focus on designing inter organizational knowledge by emphasizing the process of value co-creation through the mutual involvement of participants with different expertise levels. In terms of theoretical contributions, this study reviews the origins and evolution of design thinking and its development into service and transformation design. Additionally, it discusses possibilities for the development of new design thinking in light of the transformation of social and industrial structures through the advancement of artificial intelligence (AI) technology. In summary, …

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From Projecting Futures To Projecting Otherwise: An Anticipatory Archaeology Of Emerging Design Epistemologies, Marc Chataigner Dec 2025

From Projecting Futures To Projecting Otherwise: An Anticipatory Archaeology Of Emerging Design Epistemologies, Marc Chataigner

IASDR Conference Series

How to overcome design ‘defuturing’ effects? Design scholarship argues that design’s adverse contributions stem from its limited projective capacities to reflect about what design designs and the inherent power structures it conceals. Several design approaches emerged to equip designers with philosophical and social science frameworks and overcome design’s ‘defuturing’ effects. Yet, the ability of these theoretical frameworks to fundamentally change design remains debated. This paper contributes to this discussion by exploring the epistemological underpinnings of five approaches – Transition Design, Mission-Oriented Design, Speculative Design, Pluriversal Design, and More-Than- Human Design. We develop an ‘anticipatory archaeology’ of these theoretical formations to …

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Uncovering The Role Of Silence In The Thinking Shift During Design Collaboration: From The Perspective Of Six Thinking Hats, Chu Liang, Ying Hu, Ziling Liang, Jing Qian, Yunxiang Shi, Yiming Bai Dec 2025

Uncovering The Role Of Silence In The Thinking Shift During Design Collaboration: From The Perspective Of Six Thinking Hats, Chu Liang, Ying Hu, Ziling Liang, Jing Qian, Yunxiang Shi, Yiming Bai

IASDR Conference Series

Silence in team collaboration is often viewed as a challenge, as it can indicate either a lack of engagement or moments of deep thinking. This inherent ambiguity can leave team members uncertain about how to interpret and respond. Although previous studies have associated silence with some passive behaviors in design collaboration, the nuanced role of silence during thinking shifts remains insufficiently explored. Building on the six thinking hats, this study confirmed the relationship between silence and thinking shifts and identified specific types of silence corresponding to four distinct shifts of thinking hats. Qualitative analysis further revealed the roles of different …

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Interaction Augmentation: Deepening User Experience To Build Placeness, Seongsu Choi, Seok Young Hwang, Jungmin Kim, Kicheol Pak Dec 2025

Interaction Augmentation: Deepening User Experience To Build Placeness, Seongsu Choi, Seok Young Hwang, Jungmin Kim, Kicheol Pak

IASDR Conference Series

Various forms of interaction derived from nonverbal behaviors of products contribute to delivering positive experiences in human-product interactions. For a product to be integrated into human experiences more closely, it must incorporate aspects of the spatial environment in which it is placed. Although numerous previous studies have suggested that expanded experiences extending from the product to the surrounding space play a crucial role in the formation of placeness, place attachment, and behavioral intentions, the structured pathways and the clarities of how product interaction contributes to placemaking remain under explored. This study aims to structure and elucidate whether and how a …

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Understanding Coach–Learner Interaction In Fitness Training For Next-Generation Wearables, Yewon Kim, Jisu Park, Tek-Jin Nam Dec 2025

Understanding Coach–Learner Interaction In Fitness Training For Next-Generation Wearables, Yewon Kim, Jisu Park, Tek-Jin Nam

IASDR Conference Series

Understanding interaction between the coach and learner is pivotal in fitness training, yet most fitness technologies emphasize functional metrics over the dynamics of human interaction. To inform the design of more interaction-aware wearable coaching systems, we examined how instructional exchanges unfold during squat training, an activity that requires frequent feedback. We conducted a two-phase interview study involving eight professional coaches and eight adult learners. Through hybrid thematic analysis, we identified two complementary types of cues: action-oriented cues, which specify how to move, and sensation-oriented cues, which direct the learner’s attention to internal bodily sensations. These cues are delivered through verbal, …

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When The Familiar Fades: Designing Immersive Vr Narratives For Affective Empathy, Fengyihan Wu, Shu Ye, Xin Liu, Zihang Zou Dec 2025

When The Familiar Fades: Designing Immersive Vr Narratives For Affective Empathy, Fengyihan Wu, Shu Ye, Xin Liu, Zihang Zou

IASDR Conference Series

This research explores how immersive virtual reality (VR) storytelling can foster empathy toward people living with dementia. Developed through a Research through Design (RtD) approach, the project simulates symptoms such as disorientation, memory loss, and language disruption using symbolic interaction and narrative fragmentation. A hybrid narrative structure combines fictional sequences with real-life audio testimony. User evaluations revealed that while immersive metaphors effectively conveyed confusion and emotional vulnerability, the inclusion of authentic voices significantly deepened empathic engagement. These findings suggest that VR, when grounded in lived experience, holds strong potential for affective communication in health-related design. The study contributes to research …

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Reconstructing Cultural Value In Teaware Design: Regional Cultural Impacts In Zisha And Cizhou Ceramics, Wen Kong, Yuanchuan Chen Dec 2025

Reconstructing Cultural Value In Teaware Design: Regional Cultural Impacts In Zisha And Cizhou Ceramics, Wen Kong, Yuanchuan Chen

IASDR Conference Series

This study investigates how regional cultural differences influence users’ perceptions and behavioral responses toward traditional Chinese teaware. Two representative categories were selected: Yixing Zisha teaware from Jiangnan and Cizhou Kiln teaware from northern China. Drawing on the three-tier structure of culture: material, structural, and spiritual, this study identifies aesthetic perception, perceived innovative ness and usability, and cultural identity as key constructs. Their effects on perceived value and purchase intention are examined. A two-item comparative questionnaire was administered in both regions to collect evaluations of the two types of teaware. Partial least squares structural equation modeling (PLS-SEM) was employed to evaluate …

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Amplifying Underrepresented Voices In Heritage Storytelling Through Generative Ai, Zijing Song, Christian Wagner, Sifan Chen, Chihiro Sato Dec 2025

Amplifying Underrepresented Voices In Heritage Storytelling Through Generative Ai, Zijing Song, Christian Wagner, Sifan Chen, Chihiro Sato

IASDR Conference Series

Community-led and participatory approaches to heritage storytelling have recently been advocated, yet ordinary citizens often lack the skills to actively participate in such endeavours. Meanwhile, outsiders and younger individuals struggle to empathize with local traditional cultural heritage practices, resulting in superficial encounters with the heritage and diminished appreciation for its emotional and historical depth. In response, this study examines a human-AI co-creation process developed through a series of workshops held during the Kawagoe Festival 2024 in Japan. It investigates how generative AI (GenAI) can serve as co-creative agent, empowering older citizens and non-experts to create emotionally resonant digital storytelling based …

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"Memory Space": A Spatial Narrative Smart Tourism Design For Generation Z, Sanqi Yang, Yueru Chen, Park Jaehyun Dec 2025

"Memory Space": A Spatial Narrative Smart Tourism Design For Generation Z, Sanqi Yang, Yueru Chen, Park Jaehyun

IASDR Conference Series

The communities of knowledge and practice have faced challenges in understanding the emotion- driven, nonlinear travel behaviours of Generation Z (Gen Z) travellers when developing smart tourism design solutions. To tackle this issue, our study conducted fourteen in-depth interviews with Gen Z participants, revealing a “privacy-expression paradox.” Gen Z travellers are eager to showcase their personal travel experiences creatively; however, they also wish to maintain privacy boundaries within their generation. Based on this insight, we developed a “spatial narrative framework” with three design features: spatial-emotional narrative, user-calibrated disclosure, and emotion abstraction, using Spatial Narrative Theory as our theoretical foundation. To …

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Towards The Legibility Of Ai: Moving Beyond Ai Fiction, Franziska Pilling Dec 2025

Towards The Legibility Of Ai: Moving Beyond Ai Fiction, Franziska Pilling

IASDR Conference Series

For viewers, science fiction serves as a vital source of images and representations of science and technology. Films heavily influence our views on technology and have contributed to the confusion surrounding what AI technology signifies. This research also draws on science fiction and techno science in contemporary films, as cinema and television serve as practical litmus tests for social unease and yearnings. From alien invasions that paralleled Cold War paranoias of the 1950s to contemporary anxieties about creating artificial intelligence that renders humans redundant. This paper provides an ontological overview of AI technology, explores the challenges AI presents, and suggests …

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Design Critique Reimagined: Instructors' Expectations Of Ai Feedback, Chuhan Li, Qianqian Hu, Fang Liu Dec 2025

Design Critique Reimagined: Instructors' Expectations Of Ai Feedback, Chuhan Li, Qianqian Hu, Fang Liu

IASDR Conference Series

In industrial design education, design critique plays a critical role in fostering students’ critical thinking and facilitating iterative design improvements. However, traditional critique methods are often constrained by time limitations, subjectivity bias, the challenge of addressing diverse student needs, and the pressures instructors face from managing multiple responsibilities. As multimodal large language models (MLLMs) become more advanced, there is potential for these tools to support the critique process. However, little research has been done on how instructors perceive AI-powered critique tools in industrial design scenario. This study explores industrial design instructors’ expectations for AI-driven critique tools by evaluating a prototype …

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Micro-Animations: Supporting Personal Recollection In Displacement Through Participatory Stop-Motion With Cherished Objects, Nairy Eivazy, Jan P.L. Peeters, Sandy Claes Dec 2025

Micro-Animations: Supporting Personal Recollection In Displacement Through Participatory Stop-Motion With Cherished Objects, Nairy Eivazy, Jan P.L. Peeters, Sandy Claes

IASDR Conference Series

For those living in diaspora, memory connects the past, present, and future while sustaining cultural identity. Cherished objects preserve these memories and help recreate a sense of home in new environments. Participatory stop-motion enables participants to create stories by enlivening physical materials and objects, offering a tangible, imaginative, and accessible way for preserving personal narratives. This paper explores and evaluates participatory stop-motion as a method that supports memory expression in contexts of displacement. Two participatory stop-motion workshops were designed following an iterative design process, focusing on synchronous and asynchronous animation-making setups. We introduce the concept of micro-animations as short, independently …

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Revitalizing Copper Craft: Exploring Innovative Processes For Contemporary Adaptation And Sustainable Market Integration, Kansara Priyansi, Shende Avinash Dec 2025

Revitalizing Copper Craft: Exploring Innovative Processes For Contemporary Adaptation And Sustainable Market Integration, Kansara Priyansi, Shende Avinash

IASDR Conference Series

Abstract: The copper craft heritage in India, embedded with cultural significance and traditional designs, faces challenges adapting to contemporary needs and market demands. This research delves into the intervention of new processes in copper craft, aiming to rejuvenate the craft's relevance and expand its market presence. The study explores the historical context of copper craft, its traditional techniques within the Tambat1 communities, and the impact of industrialization on its practices. Despite the artisans' ability to adopt new methods, the craft is declining due to limitations in addressing modern requirements and a perceived lack of novelty. To address these challenges, the …

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Research On The Immersive Experience Of Ancient Chinese Poems And The Construction Of Virtual Scenes From The Perspective Of Aigc: A Case Study Of Xiangyang City, Zhiyu Zhao, Wenjia Yu Dec 2025

Research On The Immersive Experience Of Ancient Chinese Poems And The Construction Of Virtual Scenes From The Perspective Of Aigc: A Case Study Of Xiangyang City, Zhiyu Zhao, Wenjia Yu

IASDR Conference Series

The poetry of the Tang and Song Dynasties holds deep cultural and artistic significance. Traditional methods of spreading these works relied on reading and memorization. These approaches often failed to engage the senses or emotions of audiences. The rise of Artificial Intelligence Generated Content (AIGC) technology has created new opportunities for reimagining classical poetry in digital forms. This study focuses on Xiangyang city and uses AIGC to develop immersive poetry games and virtual scenes. By reconstructing poetic imagery digitally, the research aims to deepen and broaden cultural communication. This study used a mixed-methods approach, integrating literature analysis, case studies, and …

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Urban Cultural Revitalization In Taichung: The Potential Of Old Second Mazu's Kin Visitation, Ying-Hsun Chen Dec 2025

Urban Cultural Revitalization In Taichung: The Potential Of Old Second Mazu's Kin Visitation, Ying-Hsun Chen

IASDR Conference Series

This paper examines Taichung’s “Old Second Mazu’s Kin Visitation” as a model for urban cultural revitalization. This triennial ritual uniquely blends clan lineage, spiritual faith, and community ties, centered on Old Second Mazu, believed to be Liao Pin-niang of the local Liao family. The study highlights the ritual’s aesthetic richness and symbolic depth, focusing on the historical context and spiritual significance of the exclusive phoenix palanquins, which represent over two centuries of material cultural heritage. Through oral interviews, demographic data, and participatory observation, this research explores how the ritual enhances social cohesion, cultural resilience, and its potential for UNESCO World …

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Integrating Ai In Design Education: Lessons From A Cross-Disciplinary Curriculum Sprint, Valeria Lopez Torres, F. Andres Tellez, Yuanqing Tian, Iyare Oronsaye, Newton Dsouz Prabhu, Topher Maraffi, Meg Calkins Dec 2025

Integrating Ai In Design Education: Lessons From A Cross-Disciplinary Curriculum Sprint, Valeria Lopez Torres, F. Andres Tellez, Yuanqing Tian, Iyare Oronsaye, Newton Dsouz Prabhu, Topher Maraffi, Meg Calkins

IASDR Conference Series

As artificial intelligence (AI) rapidly transforms professional design practice, academic programs face the challenge of preparing students for AI-augmented creative work while maintaining foundational skills and values. This case study examines a faculty-led initiative within the College of Design at a US University, where a sprint-style working group was formed to develop recommendations for integrating AI into design curricula. From January to May 2025, seven faculty representatives from distinct design disciplines collaborated through monthly meetings, program-specific consultations, and thematic analysis to identify opportunities, risks, and cross-cutting needs related to AI in design education. Using a qualitative, participatory approach grounded in …

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A Service Perspective On Cultural Authenticity: Case Study Of Hanbok Rentals For Global Tourists, Feilina Calorine Yoanto, Yong-Ki Lee Dec 2025

A Service Perspective On Cultural Authenticity: Case Study Of Hanbok Rentals For Global Tourists, Feilina Calorine Yoanto, Yong-Ki Lee

IASDR Conference Series

This study investigates how authenticity is perceived, constructed, and emotionally experienced within hanbok rental services for global tourists in Seoul and Busan, South Korea. Employing a qualitative, design-driven case study approach, the research integrates immersive observation, digital ethnography, and focus group interviews to map emotional and symbolic touch points across the rental journey. Through pattern-based coding and application of Gilmore and Pine’s five genres of authenticity, the analysis explores how spatial and symbolic design elements, service rituals, and cultural cues may shape tourists’ perceptions and emotional engagement. Findings are synthesized using two key analytic products: the Authenticity Scoring Table, which …

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A Study On The Preferences And Design Strategies Of Young Consumers For 'Ugly-Cute' Plush Toys, Junjie Zhang, Yufei Zeng Dec 2025

A Study On The Preferences And Design Strategies Of Young Consumers For 'Ugly-Cute' Plush Toys, Junjie Zhang, Yufei Zeng

IASDR Conference Series

This study investigates the role of 'ugly-cute' design in shaping young consumers' aesthetic preferences and purchase decisions, using plush toys as the research object. Grounded in Donald Norman's emotional design theory, it explores how unconventional visual features challenge traditional aesthetic norms while eliciting emotional resonance and supporting self-expression. A two-stage experiment was conducted: in the first stage, participants rated the aesthetic appeal of 14 plush toys to identify perceptual differences. In the second stage, the toys were grouped based on ratings, and participants made purchase decisions and selected motivations, aiming to reveal the emotional, social, and expressive drivers behind preferences …

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The Unseen Hand: The Influence Of Visual And Ai Literacy On Ai Text-To-Image Generation, Alessandro Canossa, Lisa Toender, Lucas Fellner, Jesper Juul, Willem Van Der Maden, Jichen Zhu Dec 2025

The Unseen Hand: The Influence Of Visual And Ai Literacy On Ai Text-To-Image Generation, Alessandro Canossa, Lisa Toender, Lucas Fellner, Jesper Juul, Willem Van Der Maden, Jichen Zhu

IASDR Conference Series

Text-to-Image (TTI) generators are becoming widely used and are often promoted as “democratizing” the making of images, independently of the skill set of the user. However, relatively little is known about whether people with different educational backgrounds, skill sets, and literacies use these tools differently, or how these backgrounds influence the quality of the results. In this article, we investigate the impact of Visual Literacy (VL), AI Literacy (AIL), and Prompt Engineering Literacy (PEL) on prompt use. More precisely, we examine how each literacy influences prompt usage patterns, linguistic and semantic composition, and the structure and morphology of prompts. Additionally, …

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System-Moderated Immersion: Modeling Presence, Agency, And Ai Interaction In Vr Learning, Paolo Mengoni, Daniel Jiandong Shen, Zixin Li, Paulina Pui Yun Wong, Gibson Lam Dec 2025

System-Moderated Immersion: Modeling Presence, Agency, And Ai Interaction In Vr Learning, Paolo Mengoni, Daniel Jiandong Shen, Zixin Li, Paulina Pui Yun Wong, Gibson Lam

IASDR Conference Series

Virtual Reality (VR) offers opportunities for interactive learning, yet how presence relates to efficacy depends on task design, system control, and learner characteristics. This study examined how presence, system task design (SYS), and learner traits—including baseline efficacy and GPT-based interaction— shape technology adoption (TAM) and technological efficacy (TE) in browser-based VR. Eighty students completed web-based VR scenarios, and data analyzed with structural equation and generalized additive models. The SEM model showed good fit (robust CFI = .95). Presence predicted adoption, which in turn predicted efficacy, but only when scaffolding was well calibrated. SYS, defined by task control and repetition, moderated …

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Correct To Connect: Exploring Ai Hallucination And Bias As Social Glue For Digital Placemaking Between Migrants And Locals, Peng-Kai Hung, Janet Yi-Ching Huang, Rung-Huei Liang, Stephan Wensveen Dec 2025

Correct To Connect: Exploring Ai Hallucination And Bias As Social Glue For Digital Placemaking Between Migrants And Locals, Peng-Kai Hung, Janet Yi-Ching Huang, Rung-Huei Liang, Stephan Wensveen

IASDR Conference Series

AI hallucination and bias are commonly viewed as flaws, leading to a premature narrowing of their design space and an under-exploration of their potential to enrich community ties and meaning of place. Focusing on digital placemaking context, this research investigates how innocuous AI imperfections could foster interaction and connection between intercultural communities. We conducted workshops with Dutch locals and migrants who co-created and interacted with Generative AI applications that produced diverse content about places. Findings reveal that AI misinterpretations facilitated intercultural dialogue and connection by prompting shared correction, playful co- imagination, and memory exchange. Notably, biased outputs encouraged collective reflections …

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Designing An Integrated Mobile And Signage System To Support Creative Learning In University Makerspaces, Hirokazu Kawana, Ayako Inatsu, Yui Nagai Dec 2025

Designing An Integrated Mobile And Signage System To Support Creative Learning In University Makerspaces, Hirokazu Kawana, Ayako Inatsu, Yui Nagai

IASDR Conference Series

This paper presents the design and implementation of an integrated system that combines a smartphone application and digital signage to support creative learning in university maker spaces. The system aims to enhance operational efficiency, accessibility, and sustained user engagement by offering intuitive equipment reservation, facility guidance, and visibility of production examples. Motivated by the challenges of managing digital fabrication facilities—such as inefficient booking systems and the lack of accessible knowledge-sharing tools—we developed a user-centered platform that responds to diverse user needs, from experienced makers to beginners. The mobile app enables users to reserve equipment and access FAQs, usage guides, and …

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Exploring The Dynamic Path Of Shifting Customer Loyalty Across Nps Groups Driven By Experience And Value: The Case Of Pure Internet Banking, Qiu-Ze Wu, Yu-Ling Lien, Hsien-Hui Tang, Michael T. Lai Dec 2025

Exploring The Dynamic Path Of Shifting Customer Loyalty Across Nps Groups Driven By Experience And Value: The Case Of Pure Internet Banking, Qiu-Ze Wu, Yu-Ling Lien, Hsien-Hui Tang, Michael T. Lai

IASDR Conference Series

In the highly competitive and homogeneous pure Internet banking sector, customer experience is pivotal for differentiation. Prior research remains limited to static analyses, failing to explain dynamic loyalty transitions. This study thus investigates how experience dimensions drive loyalty shifts in pure Internet banking and proposes segment-specific management strategies. Employing an explanatory sequential design (ESD) with LINE Bank (74.3% market share) as a case, we integrated quantitative structural equation modeling (SEM) of High-Medium, High-Low, and Medium-Low Net Promoter Score (NPS) groups (n = 370) with six in-depth interviews. Results reveal that functional value is the most stable loyalty driver across segments …

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Designing Information Interventions To Support Infant Feeding Autonomy In Multi-Generational Families, Jiayu Wu Dec 2025

Designing Information Interventions To Support Infant Feeding Autonomy In Multi-Generational Families, Jiayu Wu

IASDR Conference Series

Maternal autonomy is often constrained when social, cultural, and familial dynamics influence infant feeding decisions. In mainland China, the widespread promotion of breastfeeding has intersected with multi generational caregiving structures and medical authority to produce a rigid "breast is best" narrative, frequently leaving mothers with little space for negotiation or emotional support. This study explores how information design can serve as a medium for rebalancing feeding-related decision- making within Chinese families. Through a research-through-design process, the study draws on qualitative interviews with mothers and family members and narrative content collected from Xiao hong shu (Rednote), a popular social media platform …

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How Designers Leverage Service Design To Catalyze Strategic Transformation: An Action Research On Third-Party Payment Enterprises Responding To Financial Inclusion Challenges, Ching-An Hsieh, Hsien-Hui Tang Dec 2025

How Designers Leverage Service Design To Catalyze Strategic Transformation: An Action Research On Third-Party Payment Enterprises Responding To Financial Inclusion Challenges, Ching-An Hsieh, Hsien-Hui Tang

IASDR Conference Series

This study explores how, under the trend of financial inclusion, designers can apply service design methods to embed human-centered thinking into fintech enterprises, thereby facilitating strategic transformation and guiding organizations to shift their focus from large enterprises to micro, small, and medium-sized businesses to achieve more inclusive services. Adopting an action research approach conducted over nine months and involving twenty-one cross-departmental meetings, the study found that designers visualized service breakdowns to initiate discussions and reveal organizational defensiveness and decision-making inertia. By mitigating commercial sensitivity to enhance focus and using data to strengthen organizational awareness, key issues were gradually incorporated into …

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Service Design In The Public Sector: Applying Experienscape And Nudge Strategies To Animal Adoption Services, Pei-Hsin Shieh, Hsien-Hui Tang Dec 2025

Service Design In The Public Sector: Applying Experienscape And Nudge Strategies To Animal Adoption Services, Pei-Hsin Shieh, Hsien-Hui Tang

IASDR Conference Series

Following the implementation of Taiwan's "zero euthanasia" policy, public animal shelters face rising intake numbers and declining service quality. This study applies service design methodology to optimize adoption services and promote responsible adoption behavior across two public shelters in eastern Taiwan. Using the triple diamond service design model, the research systematically progressed through three phases. The Problem Distillation phase employed experienscape model to identify environmental imbalances across sensory, functional, social, natural, and cultural dimensions. The Design Iteration phase integrated nudge strategies into design interventions, incorporating behavioral guidance approaches such as appropriate incentives and default options. The Practice Diffusion phase validated …

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Data-Informed Design In Multidisciplinary Collaboration: Empirical Findings And Directions For Generative Ai, Minhw Lee, Younjoon Lee Dec 2025

Data-Informed Design In Multidisciplinary Collaboration: Empirical Findings And Directions For Generative Ai, Minhw Lee, Younjoon Lee

IASDR Conference Series

This study empirically investigates how data can strengthen multidisciplinary collaboration and explores the potential role of generative AI (GAI) as a complementary enabler. Eight teams, composed of designers and business professionals, participated in co-creation workshops where the availability of Big Data and Thick Data was systematically manipulated. The resulting ideas were evaluated across three dimensions: ‘Novelty’, ‘Usefulness’, and ‘Commercial Appeal’. Additionally, follow-up interviews were conducted to capture participants’ reflections on the collaborative idea generation process, utilizing the collected data. The findings show that teams with access to both Big Data and Thick Data produced qualitatively superior ideas compared to those …

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Posthuman Emotional Well-Being: Rethinking Assistive And Interactive Technologies As Co-Agents, Amic G. Ho Dec 2025

Posthuman Emotional Well-Being: Rethinking Assistive And Interactive Technologies As Co-Agents, Amic G. Ho

IASDR Conference Series

This research study examines the notion of posthuman welfare in communication design, focusing on the affordances of assistive and interactive technologies recontextualised within more-than-human-centred frameworks. The study furthers the ongoing critique of anthropocentrism in design, highlighting the necessity of integrating nonhuman agency and emotive value into technology systems. The study employs a mixed-methods approach that integrates mini-surveys with participatory design workshops, involving actual users, designers, caregivers and advocates for nonhuman perspectives, thereby amalgamating multiple small-scale hands-on methodologies. The findings indicate that emotional design elements – empathy, flexibility and ethical sensitivity – are essential factors for enhancing well-being, attachment and future …

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