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Reactive Hypotheticals In Legal Education: Leveraging Ai To Create Interactive Fact Patterns, Sean Steward Jan 2024

Reactive Hypotheticals In Legal Education: Leveraging Ai To Create Interactive Fact Patterns, Sean Steward

Akron Law Faculty Publications

Good legal hypotheticals require carefully constructed scenarios designed to mimic the challenges and dilemmas that students will face in their future legal careers. Hypotheticals help students take abstract concepts such as negligence or res ipsa loquitor and ground them in the reality that these rules were meant to control. Yet, despite our best efforts, creating hypotheticals with a rich tapestry of facts, personalities, and complexities that characterize real-world legal practice remains challenging and time-consuming. Artificial Intelligence (AI) can solve this problem. By leveraging emerging AI technology, legal educators can create richer, more realistic hypotheticals that react to students and keep …

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Extreme Ungrading: Rewilding The Classroom Through Human-Centered Design, Johanna Brewer Jan 2024

Extreme Ungrading: Rewilding The Classroom Through Human-Centered Design, Johanna Brewer

Computer Science: Faculty Publications

Assessment in computer science education has grown reliant on rigid rubrics and intensive exams, a practice that yields capable yet compliant coders. In this article, I explore how we might use human-centered design to reexamine contemporary pedagogy and redesign our classrooms to cultivate a different type of programmer, one with a more critically engaged eye. Inspired by the ethos of agile development, I offer an alternative evaluation paradigm: Extreme Ungrading. Exploring results of a two-year case study applying this method to a software engineering class, this article distills actionable guidelines for enhancing learning outcomes through inclusive course development, and seeks …

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The Analyst’S Hierarchy Of Needs: Grounded Design Principles For Tailored Intelligence Analysis Tools, Antonio E. Girona, James C. Peter, Wenyuan Wang, R. Jordan Crouser Jan 2024

The Analyst’S Hierarchy Of Needs: Grounded Design Principles For Tailored Intelligence Analysis Tools, Antonio E. Girona, James C. Peter, Wenyuan Wang, R. Jordan Crouser

Computer Science: Faculty Publications

Intelligence analysis involves gathering, analyzing, and interpreting vast amounts of information from diverse sources to generate accurate and timely insights. Tailored tools hold great promise in providing individualized support, enhancing efficiency, and facilitating the identification of crucial intelligence gaps and trends where traditional tools fail. The effectiveness of tailored tools depends on an analyst’s unique needs and motivations, as well as the broader context in which they operate. This paper describes a series of focus discovery exercises that revealed a distinct hierarchy of needs for intelligence analysts. This reflection on the balance between competing needs is of particular value in …

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Mangroves Of The Warm Temperate Northwest Atlantic, Daniel A. Friess, Ena L. Suárez, Anna R. Armitage, Cheryl Doughty, Laura C. Feher, Ilka C. Feller, Alejandro Fierro, Kara R. Radabaugh, Lorae T. Simpson, William C. V Vervaeke, Carlos Zamora-Tovar Jan 2024

Mangroves Of The Warm Temperate Northwest Atlantic, Daniel A. Friess, Ena L. Suárez, Anna R. Armitage, Cheryl Doughty, Laura C. Feher, Ilka C. Feller, Alejandro Fierro, Kara R. Radabaugh, Lorae T. Simpson, William C. V Vervaeke, Carlos Zamora-Tovar

School of Earth, Environmental, & Marine Sciences Faculty Publications

The ‘Mangroves of the Warm Temperate Northwest Atlantic’ province is a regional ecosystem subgroup (level 4 unit of the IUCN Global Ecosystem Typology). It includes the marine ecoregions of Carolinian and Northern Gulf of Mexico. The biota is characterized by 3 species of mangroves: Avicennia germinans, Laguncularia racemosa, and Rhizophora mangle, and 1 mangrove associate Conocarpus erectus, though not all species are equally distributed throughout the province. Mangroves in this province cross the USA and Mexico and are quite unique, as they exist at the latitudinal range limit of the mangrove ecosystem. The majority of mangroves in this province are …

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The Metaverse, Religious Practice And Wellbeing: A Narrative Review, Justin Thomas, Mohammad Amin Kuhail, Fahad Albeyahi Jan 2024

The Metaverse, Religious Practice And Wellbeing: A Narrative Review, Justin Thomas, Mohammad Amin Kuhail, Fahad Albeyahi

All Works

The metaverse is touted as the next phase in the evolution of the Internet. This emerging digital ecosystem is widely conceptualized as a persistent matrix of interconnected multiuser, massively scaled online environments optimally experienced through immersive digital technologies such as virtual reality (VR). Much of the prognostication about the social implications of the metaverse center on secular activities. For example, retail, entertainment (gaming/concerts), and social networking. Little attention has been given to how the metaverse might impact religion. This narrative review explores contemporary research into online religious practice and the use of immersive digital technologies for religious purposes. This focus …

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Intra-Organizational Knowledge Sharing, Ambidexterity And Firm Performance: Evaluating The Role Of Knowledge Quality, Aleksandra Dzenopoljac, Vladimir Dzenopoljac, Shahnawaz Muhammed, Oualid Abidi, Sascha Kraus Jan 2024

Intra-Organizational Knowledge Sharing, Ambidexterity And Firm Performance: Evaluating The Role Of Knowledge Quality, Aleksandra Dzenopoljac, Vladimir Dzenopoljac, Shahnawaz Muhammed, Oualid Abidi, Sascha Kraus

All Works

Purpose: This study aims to examine how knowledge sharing contributes to organizations’ ambidexterity, their overall performance and the role of knowledge quality in this relationship. Knowledge sharing is conceptualized based on tacit and explicit dimensions, and ambidexterity is viewed as comprising exploitative and explorative capabilities. Design/methodology/approach: This study uses a cross-sectional survey-based research design and structural equation modeling to test the proposed model of knowledge sharing and knowledge quality in organizational ambidexterity and the related hypotheses. Findings: The results indicate that tacit knowledge sharing has a significant, direct impact on the exploitative and explorative capabilities of the organization and indirectly …

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Tourism And Discourses Of Peace About The Uae In The Israeli Media, Irit Shmuel, Paolo Mura Jan 2024

Tourism And Discourses Of Peace About The Uae In The Israeli Media, Irit Shmuel, Paolo Mura

All Works

By focusing on the recently established diplomatic relations between Israel and the UAE in the aftermath of the 2020 Abraham Peace Accords, this paper critically assesses the emerging narratives of peace and tolerance underpinning the tourism promotional material circulating in the Israeli media between September 2020 (in the aftermath of the Abraham Accords) and August 2023 (before the outbreak of the Israel-Hamas war in October 2023). The study employs a variant of critical discourse analysis known as Cultural Critical Discourse Analysis (CCDA) to unravel the cultural nuances embedded within this discourse. Based on this analysis, a dynamic model is presented …

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Recommended Strategies For Tesla Company In Encouraging People To Buy Electric Vehicles (Evs)., Kamran Rafiee Jan 2024

Recommended Strategies For Tesla Company In Encouraging People To Buy Electric Vehicles (Evs)., Kamran Rafiee

Business ETD Collections

This research explores Tesla's challenges in convincing consumers to transition from internal combustion engine vehicles (ICEVs) to electric vehicles (EVs). It employs a mixed methodology, combining primary and secondary research, to evaluate Tesla's strategies in addressing these barriers. Key findings highlight that while Tesla leads in EV innovation, challenges remain in battery technology, charging infrastructure, affordability, and consumer perception. The study recommends further advancements in battery technology, adoption of innovative solutions like Vehicle-to-Grid (V2G) systems, expansion of charging networks, offering additional incentives, and developing cost-effective EV models to enhance affordability and market acceptance.

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Labor Practices And Their Impact On Employee Perception At Amazon Usa., Yelitza Manzano Jimenez Jan 2024

Labor Practices And Their Impact On Employee Perception At Amazon Usa., Yelitza Manzano Jimenez

Business ETD Collections

This study examines Amazon employees' perceptions in the United States and their impact on engagement and organisational culture. Since its founding in 1994, Amazon has grown from an online book retailer to a global platform and one of the "Big Four" internet companies. Positive employee perceptions foster engagement through a supportive work environment, but challenges such as timely and transparent feedback persist. Recommendations include adopting an open-door policy aligned with the Job Demands-Resources (JD-R) Model to enhance feedback processes and improve engagement, contributing to Amazon’s sustained success.

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Accelerating The Transition - Understanding And Addressing Barriers To Consumer Adoption Of Tesla Electric Vehicles., Jyothin Micheal Jan 2024

Accelerating The Transition - Understanding And Addressing Barriers To Consumer Adoption Of Tesla Electric Vehicles., Jyothin Micheal

Business ETD Collections

This research investigates the key influences on adoption of electric vehicles (EVs): focusing on consumer perceptions, advances in technology and government incentives characteristics through Tesla. The study looks at the challenges to EV acceptance, such as charging infrastructure, cost and range anxiety through both qualitative and quantitative means along with potential motivators for adoption such as environmental benefits, financial incentives, technology advances. Consumer awareness, government policies and brand influence are identified having a High effect on EV adoption whereas work-place incentives have an Intermediate effect with high priority to Next. Key challenges are limited charging infrastructure and high upfront costs, …

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Changing Nutrition Trends And Mcdonald’S Product Strategies: The Rise Of Plant-Based Products And Their Impact On Consumer Behaviour., Meryem Yildirim Jan 2024

Changing Nutrition Trends And Mcdonald’S Product Strategies: The Rise Of Plant-Based Products And Their Impact On Consumer Behaviour., Meryem Yildirim

Business ETD Collections

This research explores the influence of McDonald’s plant-based product development strategies on consumer behaviour and brand perception. It highlights the challenges McDonald’s faces when launching plant-based products, particularly in the US, where the desired impact on consumers has not been achieved. The study contrasts this with the success of these products in Europe, where they have enhanced the brand’s sustainability image and contributed to profitability. Additionally, McDonald’s has made strides toward promoting healthy eating by offering plant-based and diet products, while also accommodating cultural and religious sensitivities in its menu localization. The findings emphasise the importance of continuing these strategic …

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Investigating Negative Brand Perception And Toxicity In X (Formerly Twitter)., Nandin Batbold Jan 2024

Investigating Negative Brand Perception And Toxicity In X (Formerly Twitter)., Nandin Batbold

Business ETD Collections

The rapid growth of social media has transformed brand-consumer communication and image management. Among these platforms, X (formerly Twitter) stands out for facilitating real-time interactions and fostering public discourse. While social media provides a powerful channel for engagement, its open and unmoderated nature exposes brands to risks such as negativity, trolling, and toxicity. Recent developments, particularly Elon Musk's 2022 acquisition of X and subsequent rebranding efforts, have heightened these challenges. These organisational changes, including renaming Twitter to X and altering its logo, have sparked mixed reactions from users and brands. This study explores how such drastic transformations impact user activity, …

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Global Marketing And Cross-Cultural Challenges In The Home Interiors Industry: Neptune Case Studies., Alida Tuane Silva Ciqueira Jan 2024

Global Marketing And Cross-Cultural Challenges In The Home Interiors Industry: Neptune Case Studies., Alida Tuane Silva Ciqueira

Business ETD Collections

This thesis examines the challenges of global marketing for Neptune, a British furniture company, with a focus on cultural differences, branding, and overcoming language and regulatory obstacles. Using a case study approach, the research explores how Neptune adapts its marketing strategies in various countries through partnerships. Through in-depth interviews with key leaders, field research, and document analysis, the study underscores the significance of cultural exchange and social dialogue in maintaining brand identity while supporting local cultures. It also highlights the crucial role of collaborating with local partners to overcome marketing challenges.

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The Impact Of Sustainability Initiatives On Corporate Culture: Bord Bia., Feride Baş Jan 2024

The Impact Of Sustainability Initiatives On Corporate Culture: Bord Bia., Feride Baş

Business ETD Collections

This study focuses on the relationship between sustainability practices and culture in Bord Bia, the Irish Food Board, with a clear objective of studying the effects of these practices on environmental, economic and social sustainability. Using literature review and expert interviews, the study determine what organizational cultural values and practices enable sustainable practices within the organization. In the case of Bord Bia, the paper suggests that most of the sustainability goals focused on the organization’s people and practices, especially those under the Origin Green programme, have been the catalyst towards reestablishing that corporates value long-term environmental and economic wellbeing. However, …

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Analyzing The Impact Of Negative Publicity About Employee Turnover On Customer Loyalty: A Case Study Of Amazon., Nyambane Abedinego Nyambwengi Jan 2024

Analyzing The Impact Of Negative Publicity About Employee Turnover On Customer Loyalty: A Case Study Of Amazon., Nyambane Abedinego Nyambwengi

Business ETD Collections

This study examines the effect of negative publicity regarding employee turnover on customer loyalty, focusing on Amazon. Using in-depth interviews and surveys, the research highlights how social media platforms, particularly Facebook, and digital communication have facilitated the spread of negative information about Amazon's high employee turnover. While findings suggest that persistent negative media coverage could erode customer confidence over time, no statistical correlation between high turnover, negative publicity, and customer loyalty was established due to an insufficient sample size. The study recommends robust public relations strategies to protect corporate reputation and contributes to the understanding of how internal organisational issues …

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Evaluating Mcdonald’S Sustainability Practices: Real Commitment Or Greenwashing?, Lorena Elizabeth Alonso De León Jan 2024

Evaluating Mcdonald’S Sustainability Practices: Real Commitment Or Greenwashing?, Lorena Elizabeth Alonso De León

Business ETD Collections

This study critically examines McDonald's sustainability claims and practices, focusing on its greenhouse gas emissions and beef consumption. Through secondary research, the study contrasts McDonald's sustainable initiatives with data from reputable sources and climate institutions. While McDonald's has set a net-zero emissions target for 2050, its position as one of the largest beef buyers, contributing 1-2% of global beef consumption, undermines these efforts. The company’s approach to achieving net-zero emissions is described as vague and unattainable without significant changes to its plant-based menu, agricultural practices, and consumer awareness. The findings highlight a gap between McDonald’s sustainability claims and its operational …

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Investigating Factors Influencing Changing Consumer Patterns And The Impact On Sales Revenue In The Clothes Department At Marks & Spencer In Dublin, Ireland., Ruth Boyani Mogire Jan 2024

Investigating Factors Influencing Changing Consumer Patterns And The Impact On Sales Revenue In The Clothes Department At Marks & Spencer In Dublin, Ireland., Ruth Boyani Mogire

Business ETD Collections

Constantly changing consumer purchasing behaviours have greatly impacted the sales revenue collection in the clothing department at Marks and Spencer in Dublin. Among the concerns for M&S, is the failure to maintain a constant or predictable sales revenue amount annually due to erratic purchasing patterns among consumers. For organisations such as M&S that depend on growing its sales volumes to realise higher revenues could face challenges due to changing consumer purchasing patterns. As such, it is valid to investigate the factors that influence a changing purchasing pattern among consumers for M&S to increase its sales volumes within the clothes department. …

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Bord Bia: Global Marketing Challenges., Guzel Khabibullina Jan 2024

Bord Bia: Global Marketing Challenges., Guzel Khabibullina

Business ETD Collections

This research examines global marketing challenges faced by Bord Bia, an Irish agency in the food, drink, and horticulture sector, as it seeks to increase market share in the European Union (EU). The study combines primary and secondary research, utilising a case study approach to analyse Bord Bia’s branding, marketing strategies, and digital transformation efforts. Key areas of focus include leveraging sustainable production as a unique selling point, enhancing the Country of Origin (COO) effect, and addressing cultural diversity in marketing activities. Findings highlight the value of a blended marketing strategy, integrating traditional and digital methods, and recommend adopting AI-driven …

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Retrospective Awards Section, Sally Brown, Stephanie House-Niamke, Chansotheary Dang, Qazi Arka Rahman, Lara Farina, Colleen Moretz Jan 2024

Retrospective Awards Section, Sally Brown, Stephanie House-Niamke, Chansotheary Dang, Qazi Arka Rahman, Lara Farina, Colleen Moretz

Art in the Libraries Retrospective: 2015-2024

This section of the WVU Art in the Libraries Retrospective (2015-2024) includes a summary of awards given by the program to students, faculty and staff.

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A Mixed Methods Investigation Into Latino Fathers' Roles In Their Children's Educational Expectations, Jordan A. Arellanes, Kyle Miller, Eric D. Wesselmann Jan 2024

A Mixed Methods Investigation Into Latino Fathers' Roles In Their Children's Educational Expectations, Jordan A. Arellanes, Kyle Miller, Eric D. Wesselmann

Faculty Publications – Psychology

Latino fathers make meaningful contributions toward their children’s educational expectations. Cultural factors and structural barriers may shape unique parenting roles for Latino fathers and their influence on their children’s educational expectations. To explore the culturally nuanced roles of Latino fathers, we conducted a convergent mixed-methods study with 244 emerging adults to gain their perceptions of their fathers’ parenting roles and how those roles influenced the relation between the fathers’ and emerging adult children’s educational expectations. A content analysis of qualitative data identified positive (e.g. motivation and emotional support) and negative roles (e.g. family absence and overworking) that participants perceived their …

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National Identity And Economic Development In Market-Dominant Small Jurisdictions, Christopher M. Bruner Jan 2024

National Identity And Economic Development In Market-Dominant Small Jurisdictions, Christopher M. Bruner

Scholarly Works

Small jurisdictions that are globally competitive in providing cross-border financial services—market-dominant small jurisdictions (MDSJs)—occupy fascinating and unique positions in global markets, reflecting the complexity of their linkages with major economies. This article explores how the distinctive features of MDSJs highlight important dimensions of the relationship between national identity and economic development. I review literatures that aim to explain how jurisdictions behave in the economic context, focusing on concepts of nationalism, national identity, and nation branding, and how such phenomena might impact one another. I then assess their application to the relationship between national identity and economic development in MDSJs, where …

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Gender-Based Violence And Harassment At Sea, Desiree Leclercq Jan 2024

Gender-Based Violence And Harassment At Sea, Desiree Leclercq

Scholarly Works

This Symposium contribution assesses the ability of international law to evolve to offer essential protections for workers in an increasingly globalized world. It focuses on protections for women seafarers, specifically around gender-based violence and harassment on board vessels. Even though it is the world’s oldest transnational sector, seafaring remains overwhelmingly male-dominated. Consequently, international law was not initially conceived with women seafarers in mind. Now that women have broken into the maritime profession, they count on international law to evolve in kind. Notwithstanding, they continue to face sexist, if not violent, workplaces, and report high incidents of gender-based violence and harassment …

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Coalescence: A Carnivore Coexistence Curriculum That Braids Indigenous & Western Ecological Knowledge Into A Relevant And Experiential Learning Opportunity For Youth, Stephanie Anne Barron Jan 2024

Coalescence: A Carnivore Coexistence Curriculum That Braids Indigenous & Western Ecological Knowledge Into A Relevant And Experiential Learning Opportunity For Youth, Stephanie Anne Barron

Graduate Student Theses, Dissertations, & Professional Papers

As grizzly bears (Ursus arctos horriblis) begin to reoccupy more of their historic range, and as humans and large carnivore populations continue to increase, incidences of human carnivore conflict are on the rise. A decolonial curriculum designed in collaboration with the Confederated Salish and Kootenai Tribe’s wildlife biologists stands to increase awareness of Indigenous ecological knowledge and teach youth about the importance of coexistence with carnivores. Additionally, this project could greatly influence youth perceptions of grizzly bears and other large carnivores. This research project examines the development and implementation of a carnivore coexistence curriculum for youth that is guided by …

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Women Objectifying Women: The Impact Of Social Power, Sarah E. Attaway Jan 2024

Women Objectifying Women: The Impact Of Social Power, Sarah E. Attaway

Graduate Student Theses, Dissertations, & Professional Papers

Objectification Theory (OT) states that women’s humanity is reduced to being a physical object whose sole purpose is to give men physical pleasure; OT explains why men objectify women, and why women objectify themselves, but does not explain why women objectify other women (Fredrickson & Roberts, 1997). Research has found that participants primed to experience high- or low-power objectified others in a work relationship more than those primed to experience equal-power (Schaerer et al., 2018). The current study aimed to examine if this finding would replicate to women engaging in sexual and beauty objectification and dehumanization towards other women. 330 …

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Bloom: A Microbial Self-Portrait, Emily Lauren Mulvaney Jan 2024

Bloom: A Microbial Self-Portrait, Emily Lauren Mulvaney

Graduate Student Theses, Dissertations, & Professional Papers

No abstract provided.

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Retrospective And Interactive Analyses Of Parent-Adolescent Storytelling About Alcohol, Kiersten Marie Falck Jan 2024

Retrospective And Interactive Analyses Of Parent-Adolescent Storytelling About Alcohol, Kiersten Marie Falck

Graduate Student Theses, Dissertations, & Professional Papers

Parent-child communication about alcohol is a beneficial method for protecting adolescents against the risks of alcohol use, and may be particularly helpful among adolescents in the athletic community, where membership is a risk factor for alcohol use. Communicated Narrative Sense-Making theory (CNSM) was used as a guiding framework to ask 10 parent-adolescent dyads in youth sports to jointly tell a story about alcohol. Analyses were conducted thematically as well as through quantitative coding of Interactional Sense-Making (ISM) behaviors. Results show that in joint storytelling about alcohol in this study, parents often communicated tragedy, sought out their child’s thoughts about alcohol, …

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The Role Of Face Threats In Understanding Target’S Interpretation Of A Tease, Shawn M. Deegan Jan 2024

The Role Of Face Threats In Understanding Target’S Interpretation Of A Tease, Shawn M. Deegan

Graduate Student Theses, Dissertations, & Professional Papers

Teasing is a common phenomenon used across the lifespan, but what teasing is and what makes it prosocial or antisocial is strongly contested. This study argues that viewing teasing as a communication strategy helps researchers focus on the content of the teasing message. Goffman’s Facework Theory was used to explore negative and positive face threats, redressive signals, and relational closeness to help explain why the tease is seen as prosocial or antisocial. In an experimental study, participants were asked to take turns engaging in a teasing game about elements of the other’s identity. The study found that negative face threat …

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Critical Conversations Of Engaging Withthe Amte Standards, Eva Thanheiser, Jennifer Bay-Williams, Richard Velasco, Liza Bondurant Jan 2024

Critical Conversations Of Engaging Withthe Amte Standards, Eva Thanheiser, Jennifer Bay-Williams, Richard Velasco, Liza Bondurant

Mathematics and Statistics Faculty Publications and Presentations

This article is based on an opening plenary session at the Association of Mathematics Teacher Educators (AMTE) 2024 conference in Orlando, Florida, USA. The authors, who delivered the plenary in a panel format, focus specifically on the AMTE standard indicator that addresses power and privilege. This article is the product of the five authors reflecting on their panel and discussing its contents—in the form of this manuscript—with an external Open Reviewer. The result is a “quintalog” of the five authors in critical conversation with each other about their own reflections on the ways in which mathematics teacher educators and the …

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Deepfakes In Court: How Judges Can Proactively Manage Alleged Ai-Generated Material In National Security Cases, Abhishek Dalal, Chongyang Gao, Paul W. Grimm, Maura R. Grossman, Daniel W. Linna Jr., Chiara Pulice, V. S. Subrahmanian, John Tunheim Jan 2024

Deepfakes In Court: How Judges Can Proactively Manage Alleged Ai-Generated Material In National Security Cases, Abhishek Dalal, Chongyang Gao, Paul W. Grimm, Maura R. Grossman, Daniel W. Linna Jr., Chiara Pulice, V. S. Subrahmanian, John Tunheim

Faculty Scholarship

Dall-E. ChatGPT GPT-4. Words that did not exist in the English lexicon just a few years ago are now commonplace. With the widespread availability of Artificial Intelligence (AI) tools, specifically Generative AI, whether in the context of text, audio, video, imagery, or even combinations of these, it is inevitable that trials related to national security will involve evidentiary issues raised by Generative AI. We must confront two possibilities: first, that evidence presented is AI-generated and not real and, second, that other evidence is genuine but alleged to be fabricated. Technologies designed to detect AI-generated content have proven to be unreliable, …

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Human Psychology And Robot Evidence In The Courtroom, Alternative Dispute Resolution, And Agency Proceedings, Sara Sun Beale, Hayley Lawrence Jan 2024

Human Psychology And Robot Evidence In The Courtroom, Alternative Dispute Resolution, And Agency Proceedings, Sara Sun Beale, Hayley Lawrence

Faculty Scholarship

In human–robot interactions in legal proceedings, human responses to robot-generated evidence will present unique challenges to the accuracy of litigation as well as ancillary goals such as fairness and transparency, though it may also enhance accuracy in other respects. The most important feature of human–robot interactions is the human tendency to anthropomorphize robots, which can generate misleading impressions and be manipulated by designing robots to make them appear more trustworthy and believable. Although robot-generated evidence may also offer unique advantages, there are concerns about the degree to which the traditional methods of testing the accuracy of evidence, particularly cross-examination, will …

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