Digital Commons Network^™

Organizational Routines, Practices And Artefacts. At The Intersection Between The Evolutionary And The Cultural Approach, Sylwia Stańczyk

European Management Studies

The aim of the paper is establish whether cultural intra-factors, especially artefacts and organizational practices, have any effects on organizational routines. The cognitive goal is to present the evolutionary approach and the cultural field in management as complementary in the understanding of the evolutionary mechanisms of change. The paper presents a conceptual approach, based on the intra-organizational perspective and intra-organizational level of analysis. The study provides an integrated overview of the latest literature related to organizational routines and organizational culture. The contribution lies in considering cultural factors as dynamic, indeterministic and evolutionary constructs that are strongly connected to the organizational …

Determinants Of Ethical Leadership Performance Of Stock Exchange Of Thailand (Set) Executives, Siwakorn Chomchuen, Opal Suwannamek, Chalita Srinuan

Asia-Pacific Social Science Review

Over the past several years, Thai public opinion and stockholder sentiment have been rocked by corporate executive violations of insider trading laws. These insider trading scandals have coincided with other global high-profile cases of a similar nature. As these executives serve as public fiduciaries to their stockholders, the ethical nature of their performance is of critical importance. Therefore, an investigation was undertaken on the variables of personal characteristics, organizational culture, job characteristics, and organizational engagement and their effects on a Stock Exchange of Thailand (SET) executives’ ethical leadership performance. The research instrument used was a 56-item questionnaire which contained a …

Factors And Considerations For Change At James Madison University, Robert P. Zaepfel Jr.

Masters Theses, 2010-2019

The objective of this qualitative case study was to develop a thematic change model and taxonomy of change factors specifically designed for higher education practitioners at James Madison University (JMU). This research will provide resources to guide future institutional change at JMU while focusing on the practical nature of applying resources and techniques to facilitate organizational change. This study will bridge the gap between academic research and practitioner application by creating a cyclical theoretical framework grounding the exploration of complex higher education change dynamics at JMU. Individual interviews focused on recent change events were conducted with participants identified through the …

Strategies To Reduce Job Dissatisfaction Within 911 Call Centers, Gary Marshall

Walden Dissertations and Doctoral Studies

In 2017, more than 6.9 million employees parted ways with their employer because of voluntary employee turnover, layoffs, or terminations. Emergency call center supervisors who fail to implement adequate job satisfaction strategies experience reduced productivity and increased voluntary turnover. The purpose of this multiple case study was to explore the strategies some southern Ontario 911 call center supervisors used to reduce job dissatisfaction. The conceptual framework supporting the study was the competing values framework. The population included 6 supervisors of 911 call centers in the province of Ontario, Canada, who successfully implemented job satisfaction strategies. Data were collected from interviews …

Leading Change: Examining The Relationships Between Leadership Style, Organizational Culture And Change Readiness In Christian Universities Of The State Of Oregon, Dale Seipp Jr.

Doctor of Business Administration (DBA)

This research explores current literature surrounding key components of leading change in the context of higher education. Current issues impacting higher education and driving the need for change are examined and concepts related to understanding organizational culture, leadership style and change readiness are discussed. Using the context of the Council of Christian Colleges and Universities (CCCU) located in the State of Oregon, this study incorporates three instruments, the Multifactor Leadership Questionnaire (MLQ), the Organizational Culture Index (OCI) and the Organizational Change Recipients’ Belief Scale (OCRBS), to examine the relationships between leadership style, organizational culture and institutional change readiness.

Understanding Aquarium Culture In The Context Of Strategic Change, Katie E. Mcconnell

Theses and Dissertations

This study examined the relationship between organizational culture and strategic change. Specifically, how leaders can identify a preferred culture to support a new vision and create an action plan for shifting the existing to the preferred culture. Two frameworks were used: The Competing Values Culture Framework and Appreciative Inquiry. The combination of these models can be a helpful tool to create practical knowledge about culture and provide action plans to support the preferred state. Leaders indicated a 52% decrease in hierarchy and a 120% increase in adhocracy culture would effectively support the new vision. These results mapped to literature findings …

State Railway Of Thailand Employee Performance: A Structural Equation Model Analysis, Tanin Sivalai, Nuttawut Rojniruttikul

Asia-Pacific Social Science Review

Dropping from a peak of 88 million riders in 1994, Thailand’s state railway system today is only transporting 35 million passengers annually. Operations run at a loss, with infrastructure and aged equipment contributing to significant delays, and a continuing loss of passengers. However, in September 2017, a new 20-year US$81.57 billion plan was introduced to save the State Railway of Thailand [SRT] from its death spiral. Given the magnitude of the problem, this study aims to analyze employee performance of SRT civil servants. Using multi-stage random sampling, 360 individuals were selected; through a five-level, Likert type agreement scale questionnaire, 54 …

Organizational Culture In Public Institutions And Its Effect Over The Implementation Of Total Quality Management Process- Kosovo Case, Ilir Rexhepi, Ermira Qosja

International Journal of Business and Technology

Total Quality management (TQM) is a philosophy management method, the importance of which continuously has been growing after '90. There is relatively short time since Kosovo Public Institutions are practically doing their activity as a part of an independent Country, and as such day by day they are facing with different management challenges which continuously are becoming more rough and tough towards the EU integration process.

Total Quality Management within Public Institutions, is leaded by the phase of establishment and implementation of Quality management Systems based on ISO 9001. In this process, through a deep empiric study in three Kosovo …

Promoting Empowerment And Innovation: A Technology Initiative, Theresa Marcotte

Doctor of Nursing Practice Projects

Improving empowerment through a supportive organizational culture can lead to innovation in practice and promote positive outcomes. Supporting employee empowerment, through a supportive organizational culture and environment, provides opportunities to innovate and creatively meet desired outcomes. Using these concepts, an Associate Degree Nursing Program empowered faculty to address a strategic planning opportunity to improve practice. The innovation, a Technology Initiative, provides opportunities for evidence-based testing practices, leading to improved, first-time pass rates on the National Council Licensure Exam (NCLEX). Technology use in the classroom can improve dissemination of nursing knowledge and retention strategies and therefore improve program retention. The utilization …

Organizational Culture Variables As Factors Influencing Librarians’ Turnover Intentions In University Libraries In South-South And South-East Of Nigeria, Saturday U. Omeluzor

Library Philosophy and Practice (e-journal)

The study investigates organizational culture variables as factors influencing librarians’ turnover intentions in university libraries in South-South and South-East of Nigeria. The study adopted a descriptive survey research design. Total enumeration method was used since the population comprising 400 academic librarians in the two geopolitical zones were considered appropriate for the study. A test-retest of the measuring instrument was done using Cronbach’s alpha reliability coefficient and face validity. The result of the reliability test was 0.85 at 0.05 level of confidence. From the total copies of questionnaire that were administered and retrieved, 334 were found usable given a return …

Identifying Needs And Implementing Organizational Change To Improve Retention Of Early-Career Agents, Karen A. Vines, D. Adam Cletzer, Donna Westfall-Rudd, Michael Lambur, Joseph R. Hunnings, Neal T. Vines

Journal of Extension

Retention of agents is important for the growth and stability of Cooperative Extension. A study of early-career agents in Virginia Cooperative Extension identified specific areas in which organizational change could be made to improve agent fit in the organization and long-term retention. As a result, numerous changes have been made, particularly associated with existing agents but also in work with prospective agents. Although this article relates specifically to Virginia, the challenges and solutions identified may be relevant to other programs and to national professional development organizations.

Influence Of Culture In The Implementation Of Change At Small, Private Colleges, Andrew Ralston Flamm

All-Inclusive List of Electronic Theses and Dissertations

The purpose of this study was to gain essence of understanding of the phenomena of the influence of culture on the change process at small, private colleges. Research questions included cultural characteristics of a campus, the impact of policy and procedure on shaping culture, the role of leadership in shaping culture, and contextual conditions that affect the change process. Two colleges that fit the description of small, private colleges were selected as sites. At each site, six individuals composed of a mix of faculty and administration were secured for semi-structured interviews. Interviews provided a rich understanding of the unique campus …

Strategies To Influence A Quality And Compliance Culture, Betsy Macht, Anne Davis

International Journal of Applied Management and Technology

Sales of defective or substandard products carry a potential risk of unintended effects on the consumer. The purpose of this single-case study was to explore the strategies to influence a culture of quality and compliance. Findings identified the value of weaving quality and compliance into a unified matrix to establish a holistic approach to endowing the organizational culture with the behaviors and habits that drive quality and compliance across business unit boundaries. To treat any aspect of quality and compliance as a separate element of the culture may undermine the overall effectiveness of quality and compliance programs, leaving room for …

Waste Management Minimization Strategies In Hospitals, Andrea L. Clark

Walden Dissertations and Doctoral Studies

During the delivery of healthcare services, hospital employees use enormous amounts of water, energy, and nonbiodegradable carcinogenic plastics. In the U.S., hospital staff generate an average of over 7,000 tons of waste per day at an average cost of $0.28 per pound for the disposal of regulated medical trash, which if efficiently managed or reduced, could result in substantial cost savings. Using the organizational learning and the transaction cost economics theories as the conceptual frameworks, the purpose of this qualitative case study was to explore strategies healthcare leaders used to minimize their waste management operational costs. Data were collected using …

Organizing To Support Wounded, Ill, And Injured Marine Veterans, Thomas Allan Gorry

Walden Dissertations and Doctoral Studies

As the major combat operations in Iraq and Afghanistan fade from headline news, the effect remains a national concern for the 2.6 million post-9/11 veterans. Their hardships form the basis for this qualitative case study, which analyzed the organizational change effort at the Wounded Warrior Regiment (WWR). This organization, specifically formed by the U.S. Marine Corps, instituted the necessary programs to meet the needs of Marine wounded warriors. However, the needs of these warriors are different now, and the WWR must adapt to remain relevant. The transformative change model presented by Anderson and Anderson formed the conceptual framework for this …

Leadership Strategies To Improve Volunteer Retention, Rudene Pauline Glass

Walden Dissertations and Doctoral Studies

Nonprofit leaders face challenges retaining volunteers to support their organizations' human resources. The shortage of volunteers threatens nonprofit sustainability with increasing personnel cost for maintaining quality services. Grounded by Burns's transformational leadership theory, the purpose of this multiple case study was to explore strategies nonprofit leaders from southeastern Michigan used to improve volunteer retention. Data were collected through face-to-face semistructured interviews with 3 nonprofit leaders and a review of organizational documents such as volunteer implementation plans, strategic plans, and volunteer committee notes. Data were analyzed using a methodological triangulation process of sorting comments, which involved a chronological review of the …

Ne Maquixtia: A Mixed Methods Exploration Of Leaders’ Dispositions And Their Impact On The Organizational Cultures They Lead, Georgina Yvette Garcia

Educational Leadership and Policy Studies: Doctoral Research Projects

The aim of this field-based research study was to explore and examine the importance of leader dispositions and their impact on organizational culture and sustained success. It focused on answering the following research question: What leadership dispositions, whether in education or in business, transcend organizational boundaries and most likely lead to organizational cultures that sustainably impact results and support continuous improvement?

This study spotlights the urgent need for leaders in all organizational contexts to immerse themselves in a profound and meaningful manner with developing greater awareness of the dispositions related to their leadership and the cultures they directly impact and …

Using Real Colors To Transform Organizational Culture, Paul Roback

Journal of Extension

Extension educators are frequently tasked with strengthening organizations they collaborate with or provide education to. When a county government in Wisconsin experienced significant personnel changes in a span of less than 18 months, department heads contacted Extension to request professional development and team-building education for their staffs. Extension educators facilitated a series of Real Colors workshops that were attended by over 300 participants and transformed the county's organizational culture. Workshop evaluations and behavior change reported by the county administrator provided evidence of this transformation.

Mergers In Higher Education: A Case Study Of Organizational Culture, Communication, And Conflict Management Strategies In The University System Of Georgia, Jia Min

Doctor of International Conflict Management Dissertations

Abstract

By 2018, the University System of Georgia will have 18 institutions merged with each other. This qualitative case study focuses on how organizational culture, communication strategies, and conflict management strategies affect a merger in higher education in the state of Georgia. This study attempts to answer the following questions: How is organizational culture preserved and/or changed in the process of consolidation? How was information about consolidation communicated to various group of people? How do various groups of people make sense of the information provided regarding consolidation? What aspects of consolidation generated the most conflicts? What conflict management strategies were …

A Comprehensive Study Of Intrapreneruship As A Cultural Form Of Innovation And Sustainable Competive Advantage, Timothy Charles Mcdowell

Theses and Dissertations

Intrapreneurial activity within the firm varies within the contexts of employee perception and motivation. The problem explored in this study is to better understand complex internal workings of organizational dynamics, discovering what factors energize employees to perform intrapreneurially in the aerospace industry. This study examines antecedents and consequences of intrapreneurial activity within firms leading to innovation as a sustainable competitive advantage. The need for specific research is evident from limited data available regarding intrapreneurial motivation from the individual perspective within the aerospace community. The phenomenon of intrapreneurship within the aerospace industry often occurs over multiple years. This study examines the …

A Foundation For Understanding Knowledge Sharing: Organizational Culture, Informal Workplace Learning, Performance Support, And Knowledge Management, Shirley J. Caruso

Literacy, Leadership, and Development Faculty Publications

This paper serves as an exploration into some of the ways in which organizations can promote, capture, share, and manage the valuable knowledge of their employees. The problem is that employees typically do not share valuable information, skills, or expertise with other employees or with the entire organization. The author uses research as well as her graduate studies in the field of Human Resource Development (HRD) and professional career experiences as an instructor and training and development consultant to make a correlation between the informal workplace learning experiences that exist in the workplace and the need to promote, capture, and …

Are Transformational Leaders Sustainable? The Role Of Organizational Culture, Shan Ran

Wayne State University Dissertations

As the workplace becomes increasingly stressful, leaders’ well-being, a critical determinant for follower well-being and organizational effectiveness, rises as an important research direction. Under the theoretical framework of self-regulation and conservation of resources, the current study hypothesized that transformational leadership deters leaders’ affective and cognitive resources from long-term self-growth, resulting in a detrimental effect on leaders’ eudemonic well-being. In addition, organizational culture was hypothesized to moderate the overall negative relationship between transformational behaviors and well-being of the leaders. On the one hand, mastery-approach norms would facilitate restoration of resources, so the association between transformational leadership and well-being becomes positive under …

The Desires To Work For An Organizational Culture Type Based On Personality Characteristics And Gender, Emily Lauth

Undergraduate Honors Thesis Collection

Finding a company to work for is a two-way street in that a job applicant must like the company and the company must like the applicant. Job applicants and hiring companies both want to find a mutual fit. This fit can potentially be observed through the personality characteristics and gender of the applicant as well as the organizational culture type of the company. The purpose of this study is to understand how individuals view an organizational culture and have the desire to work for an organizational culture type based on individuals’ personality characteristics and gender.

Importance Of Effective Leadership For The Success Of Mergers And Acquisitions, Ken Berkow

Theses and Dissertations

This study explores the importance of effective leadership on the success of mergers and acquisitions for the organization and employees of merged companies. More precisely, this study addresses how the nature and influence of leadership and leadership styles impact the integration of merging companies and their employees during the post-merger integration process. Qualitative data from 10 interviews was used to provide a deeper examination of the study participants about their beliefs, responses, opinions, and points of view. This study supports much of the current research in that leadership style does have an effect on both merger and employee satisfaction. This …

Nonprofit Sustainability: How Does Departure Of A Founding Leader Impact Outcomes?, Lauren Mcindoo

Walden Dissertations and Doctoral Studies

There is a high failure rate among local community-based nonprofit human service organizations in New York State, which may lead to service gaps in communities. Increasing sustainability may reduce these gaps and allow nonprofits to continue following the first leadership transition. Using McGregor's human resource theory as the guide, the purpose of this phenomenological study was to explore the relationship between leadership succession planning and how departure of founding leaders impacts the sustainability of nonprofits. Data were collected through interviews with 16 leaders that included departing founding leaders, successors, and 2 board members in 4 local community-based nonprofit human service …

The Advising Palaver Hut: Case Study In West African Higher Education, Jobila Williams Sy

All Works

Although international research regarding advising is burgeoning, most of the research on the role of and advantages related to academic advising has been limited to U.S. colleges and universities. This ethnographic case study conducted at a Liberian university examined the organizational culture of advising from student, faculty, and staff perspectives after the establishment of the Student Academic Advisement and Career Counseling Center. The findings suggest two primary elements that shape the role of advising and college student experience: postwar challenges in Liberian higher education and the shifting perspective on student centeredness. As a result, these elements have redefined the preliminary …

Leadership Practices Of Supervisory Employees: An Exploration Of Current Practices At A Southeastern Veterans Affairs Medical Center, Melissa M. Zimmerman

Electronic Theses and Dissertations

As the nation’s healthcare system moves through the 21^st century, unprecedented changes are occurring on both a local and global stage. Healthcare organizations are faced with creating and implementing leadership strategies to enhance the overall patient experience. When coupled with the need to ensure increased nurse job satisfaction, improved cost-effectiveness and healthy organizational cultures with fiscally sound budgets, improvement work has led efforts to ensure effective leadership techniques are used across an agency.

This task may be viewed as commonplace for some organizations, while others may perceive this process as a complete paradigm shift from historical practices related to …

Approach Towards Bpm Adoption Under Hierarchy-Market Culture: A Case Study, Brina Buh, Mojca Indihar Štemberger

Economic and Business Review

Organizational culture affects the success of business process management (BPM) adoption. Since organizational culture is very difficult to change, organizations should adapt their approach towards BPM adoption to suit the existing organizational culture. The aim of this paper is to find out what approach towards BPM adoption might be appropriate in an organization with Hierarchy-Market culture. For this, we conducted a case study of a large insurance company in South-East Europe. Our findings show that elements, such as formal and well organized approach, and emphasis on benefits of BPM contributed to BPM adoption success in the studied organization with Hierarchy-Market …

Using Patient Value Statements To Develop A Culture Of Patient-Centred Care: A Case Study Of An Ontario, Canada Hospital, Erica Bridge, Madelyn P. Law, Miya Narushima

Patient Experience Journal

Patient-centred care (PCC) is not a new concept; however, in recent years it has garnered increasing attention in the research literature and clinical practice. PCC in clinical practice has been found to improve clinical outcomes, resource allocation, and the patient experience. In response to the need for PCC and quality in healthcare, the Ontario, Canada government developed the Excellent Care for All Act (ECFAA) in 2010. The ECFAA imposes six obligations to Ontario hospitals, one of which is developing and publishing a Patient Declaration of Values (PDoV). The purpose of this study was to explore how a leading patient-centred Ontario …

Using Implementation Science To Translate Foundation Strategy, Allison Metz, Douglas Easterling

The Foundation Review

New strategies sometimes require foundations to shift their staffing, organizational structures, administrative processes, and, possibly, their culture. The field of implementation science offers guidance to foundations as they effectively implement strategies that depart from prevailing practice.

This article focuses on two specific tools from implementation science: the practice profile and the Implementation Drivers Assessment. The practice profile answers the question, "What does the strategy require of particular foundation staff?" The implementation drivers analysis explores the broader question, "What does the strategy require in the way of organizational change within the foundation?”.

These two tools were used by the Kate B. …