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“We’Ve Always Done It That Way”: A Qualitative Multiple Case Study Of Rural Texas School District Stakeholders’ Understanding Of Instructional Change, Lindy S. Welborn

Doctoral Dissertations and Projects

The purpose of this qualitative multiple-case study was to explore how stakeholders in rural Texas public school districts experienced and interpreted organizational systems and leadership processes related to instructional change. The theory that guided this study was transformational leadership theory, which provided a framework for understanding how leaders inspired and empowered others to achieve higher levels of performance in pursuit of collective goals. The central research question that guided this study was: How do stakeholders in rural Texas public school districts experience and interpret organizational systems and leadership processes associated with instructional change initiatives that challenge longstanding traditional practices within …

The Nine-Block Pyramid: A Structural Framework For Cultivating An Ai Adoption Mindset Culture At Enterprise Scale, Ahmad Masri

Communications of the IIMA

Enterprise artificial intelligence (AI) adoption is nearly universal in name but shallow in practice: a large majority of organizations now use AI in at least one business function, yet only a small minority have scaled it enterprise-wide, and leadership commitment rather than technology is repeatedly cited as the binding constraint. This conceptual paper argues that AI adoption is fundamentally a mindset-culture problem, not a tooling problem, and proposes a nine-block pyramid as a practical framework describing a sequencing heuristic, anchored in established organizational-behavior theory, for the cultural conditions an enterprise should build to sustain an AI adoption mindset: (1) Enterprise …

Which Cultural Values Influence The Success Of Process Implementations Within Sme Service Oriented Organizations In The Netherlands?, Dennis Monkel, Benny De Waal, Pascal Ravesteijn

Communications of the IIMA

Digitalization has shifted Business Process Management (BPM) from a technical discipline toward a stronger emphasis on culture, behaviour and organizational knowledge. Yet little is known about which cultural values support process implementation in SMEs. This study examines how BPM culture influences process implementation success in Dutch service-oriented SMEs, drawing on six values: customer orientation, excellence, responsibility, teamwork, innovation, and results orientation. A qualitative multiple case study was conducted across four SMEs, based on thirteen semi-structured interviews and the Organizational Culture Assessment Instrument (OCAI). While implementation success was assessed through employee acceptance, actual use and structural embedding. The findings show that …

Institutional Support Environments In Higher Education: Rethinking The Role Of Military-Affiliated Student Centers, Coby W. Dillard

Human Resource Development Student Publications and Presentations

Military-affiliated student centers have become common features of higher education institutions serving veterans, active-duty service members, and military-connected students. Despite their growing presence, these centers are often institutionally positioned and evaluated primarily through administrative and compliance functions related to federal education programs. This framing risks overlooking the broader developmental and engagement functions these environments can provide for adult learners transitioning from military to academic contexts. Drawing on organizational support theory, social exchange theory, and belonging frameworks in higher education, this Perspectives essay proposes a conceptual reframing of military-affiliated student centers as institutional support environments rather than transactional service units. Institutional …

Embracing Neurodiversity In The Workplace: Strategies For Human Resource Management To Foster Inclusion And Enhance Employee Well-Being, Sameer Ahmed

Online Journal for Workforce Education and Development

Abstract

Objective: This literature review examines strategies for fostering the inclusion of neurodivergent individuals in the workplace with a focus on the role of Human Resource Management (HRM). Background: Neurodiversity refers to variations in neurological functioning and includes conditions such as autism, ADHD, dyslexia, dyspraxia, dyscalculia and others. Recognizing neurodiversity as a valuable form of human diversity can enhance workplace innovation and performance. Method: A comprehensive review of the recent literature on neurodiversity in the workplace was conducted by employing qualitative analysis techniques, including thematic coding, comparative analysis, and critical reflection. Results: Key findings encompass the …

Senior-Level Administrators’ Perceptions Of Deliberately Developmental Organization Principles And Employee Retention At Historically Black Colleges And Universities (Hbcus), Caprinia L. Taylor

Electronic Theses and Dissertations

Historically Black colleges and universities (HBCUs) have faced persistent challenges retaining qualified faculty and staff, threatening the environments they are uniquely positioned to create. High turnover, limited professional development, and inadequate support undermine employee well-being and student outcomes. This qualitative phenomenological study explored senior-level administrators’ perceptions of deliberately developmental organization (DDO) principles and their relevance to employee retention at HBCUs. Guided by DDO and organizational culture theory, the study examined how leadership practices, professional development, psychological safety, and organizational culture intersect with retention and belonging. Data were collected through semistructured interviews with participants across diverse HBCU contexts. Participants were selected …

How Leaders And Followers Make Meaning: Perceptions Of Spiritual Leadership And Organizational Culture, Joshua J. Yancey

PhD in Organizational Leadership

This dissertation was grounded in the premise that spiritual leadership behaviors significantly influence organizational culture within faith-based nonprofit organizations yet remain insufficiently understood as lived experiences across organizational levels. While prior scholarship has established theoretical links between spirituality, leadership, and organizational outcomes, fewer studies have examined how such leadership is perceived by both leaders and followers within real organizational contexts. The purpose of this qualitative case study was to explore how spiritual leadership behaviors were experienced and interpreted in relation to organizational culture, mission alignment, morale, and work meaning within a faith-based nonprofit setting. Data were collected from fifteen participants …

Leadership And Context For Comprehensive Internationalization: Senior International Officer Perspectives, Elenora Haag

Journal of Comparative & International Higher Education

Increasing attention has been paid in recent years to the nature and importance of the role of the senior international officer (SIO) in higher education institutions. With reference to Knight’s (1994) internationalization cycle and Tierney’s (1988) framework of organizational culture, this basic qualitative study examines the intersection of leadership and institutional context as mediators of the internationalization process, a perspective which is lacking in the existing literature. Semi-structured interviews were conducted with 11 SIOs from institutions that have received a national award for internationalization, with strategic planning documents serving as a secondary data source. Findings suggest that the roles of …

“We Do Things A Little Different Exactly As You'd Expect Here...": Egocentric Network Structures As Predictors Of Organizational Culture Type, Ray Celeste S. Tanner

Theses and Dissertations--Communication

This dissertation examines organizational culture as an outcome of communication structures by integrating the Competing Values Framework (CVF) with egocentric network analysis. Although CVF is one of the most widely used frameworks for diagnosing organizational culture and predicting organizational effectiveness, prior research has overwhelmingly treated culture as an independent variable. Responding to calls for greater attention to the antecedents of culture, this study reconceptualizes organizational culture as a dependent variable and investigates how individuals’ perceived communication networks predict perceptions of CVF culture types. Using egocentric network data collected from employees across a diverse range of organizations and industries, this study …

Why We Stayed, Why We Left: A Hermeneutic Phenomenological Study Of Hispanic/Latino Child Welfare Professionals’ Experiences Of Organizational And Safety Culture, Cynthia Franco

Theses and Dissertations

This hermeneutic phenomenological study examines the lived experiences of Hispanic/Latino child welfare professionals who were formerly employed at a large urban public child welfare agency. Despite the growing representation of Hispanic/Latino children and families in child welfare systems and the strong vocational commitment of Hispanic/Latino professionals, this group remains underrepresented in the workforce and experiences notable patterns of early attrition. Grounded in safety science and psychological safety frameworks, this study explores how organizational culture, leadership practices, and identity-related dynamics shape professional meaning-making, well-being, and decisions to remain in or leave the field.

Data were collected through in-depth, semi-structured interviews and …

Values-Based Behavioral Frameworks As Contributors To Organizational Culture In Higher Education: A Literature Review, David J. Park Do

Papers

Colleges and universities almost universally publish statements of organizational values, yet a gap often persists between those stated values and the regularly observed behaviors. This review examines how that gap relates to culture in higher education institutions and specifically explores how translating values into observable behaviors contributes to organizational culture. This literature review used a structured, criteria-guided approach to source identification, selecting sources against three constructs: 1) institutional adoption of values-based behavioral frameworks, 2) organizational culture in higher-education settings, and 3) the perceptions through which organizational members perceive culture. The resulting corpus of 40 sources spans organizational culture scholarship, virtue …

The Journey To Generative Conflict: An Action Research Study In A Community Action Agency, Maya Townsend

Antioch University Dissertations & Theses

Countries around the world face unprecedented levels of polarization and discontent, creating conditions that encourage organizational conflict as employees replicate patterns present within the environment. Organizational conflict can be a source of anxiety, a distraction from work, and an impediment to innovation, sound decision making, and quality outcomes. However, conflict need not be destructive. With that background, this dissertation is guided by the following primary research question: How can an organization develop a generative conflict culture that strengthens relationships and contributes to positive outcomes? The single-case study follows one community action agency as it seeks to develop and implement more …

Exploring The Dynamics Of Strategic Plan Implementation: A Qualitative Exploration Of The Process And Metrics Of Success Through The Lens Of Nonprofit Leadership, Nicole L. Melendez

Theses and Dissertations

Nonprofit organizations invest significant time and financial resources into developing strategic plans that paint a vision for the organization’s future. However, research suggests that approximately 60–90% of strategic plans are not successfully implemented. As nonprofit organizations face increasing demands, understanding the factors that contribute to successful strategic plan implementation is essential.

The purpose of this qualitative multiple case study was to understand the lived experiences and perceptions of nonprofit executives and board leadership regarding best practices for successful strategic plan implementation, providing insights that can assist with identifying and understanding the efficacy and impact of strategic plan initiatives within the …

Planes De Sucesión En Los Hospitales De La Región Metro De Puerto Rico, Eddie Correa Medina

Theses and Dissertations

Esta disertación aplicada ha sido diseñada con el propósito de conocer las percepciones, experiencias, vivencias y conocimientos de los líderes y gerentes en enfermería sobre la implementación de los planes de sucesión en los hospitales del área metropolitana de Puerto Rico. La utilidad de esta investigación parte del argumento que tienen estos planes para mejorar la retención de empleados, facilitar la transferencia de conocimientos, evitar la rotación excesiva en puestos críticos, entre otros elementos. En el primer capítulo se presentó la introducción de la disertación, lo que incluyó aspectos como el propósito, objetivos, audiencia, rol del investigador, contribuciones al campo …

Adoption Of The 4-H Thriving Model Of Positive Youth Development:A Case-Centered Examination Of 4-H Agents, Patricia Whitener

All Dissertations

ABSTRACT

Youth development professionals working in non-formal educational settings face the persistent challenge of translating evidence-based frameworks into effective practice. This explanatory sequential mixed-methods study examines how South Carolina 4-H agent/educators perceive and adopt the 4-H Thriving Model following mandatory statewide training. The study investigates the roles of professional identity, change readiness, and organizational factors in shaping innovation adoption decisions among Extension professionals who work with considerable autonomy within diverse community contexts.

The 4-H Thriving Model represents a comprehensive theory of change that connects program practices to the developmental processes that influence youth outcomes (Arnold and Gagnon, 2019). The model …

The Heart Of Policing: Exploring The Essence Of The Phenomenon Between Organizational Culture And Police Officer Job Satisfaction, Charles C. Palmer

Electronic Theses and Dissertations

The purpose of this transcendental phenomenological qualitative study was to explore the essence of the phenomenon between organizational culture and police officer job satisfaction among rural law enforcement agencies in Oklahoma. Retaining police officers has become an increasingly challenging task for law enforcement organizations across the United States, as high turnover, costly recruitment, and voluntary resignations continue to strain departments. While previous research has primarily examined demographic and occupational variables influencing satisfaction, limited attention has been given to how organizational culture affects the lived experiences of U.S. police officers. Guided by Edgar Schein’s organizational culture theory, this study examined how …

Determinants Of Job Performance In Forestry Organizations: A Structural Equation Modeling Approach On Technical Staff In The Mediterranean Region, Mehmet Pak, Ari̇f Okumuş

Turkish Journal of Agriculture and Forestry

This study aimed to explore the individual, institutional, and job-related factors influencing the job performance of technical staff in the Regional Forestry Directorates located in the Mediterranean Region of Türkiye. Data were collected through a mixed-method approach, including mostly face-to-face interviews, complemented by partially online questionnaires. Data were obtained from 650 technical staff, including regional directors, enterprise managers, section chiefs, and forest engineers. Structural equation modeling was applied, and variables were validated using confirmatory factor analysis. Model fit indices were within acceptable limits (e.g., RMSEA = 0.069, CFI = 0.838, GFI = 0.809). The results indicate that institutional factors had …

Stress Management Strategies In An Investment Firm: A Managerial Perspective, Cheri C. Nelson

Electronic Theses and Dissertations

This qualitative study examined how client relationship managers and market supervision managers in the investment industry experienced, interpreted, and managed workplace stress within the context of organizational culture, leadership practices, and available resources. Guided by the job-demands resources (JD-R) model, semistructured interviews were conducted with participants across multiple markets to investigate the interplay between high job demands, leadership behaviors, and employee well-being. Findings indicated that while trusted colleagues and positive leadership behaviors served as protective resources that reduced strain and fostered resilience, negative attitudes, favoritism, and lack of collaboration among colleagues amplified stress. Communication breakdowns, poorly managed organizational change, and …

Digital Odyssey: Navigating Culture, Structure, And Agency In The Transformation Of A Public University, Lisa Santa-Coloma

Dissertations, Theses, and Capstone Projects

Digital transformation broadly refers to the process of enacting digital technologies to fundamentally change how an organization creates value, enhancing the customer experience, increasing efficiency, and achieving a sustained competitive advantage. Current industry research estimates that over 90 percent of large organizations globally are undertaking digital transformation initiatives, yet a surprisingly low percentage of them report a resulting lift in revenue or improved efficiency. This trend is particularly pronounced in the education sector, where universities, navigating the pressure of lower enrollment rates following the global pandemic and the impact of disruptive technology such as artificial intelligence and online learning platforms, …

Digital Transformation In Japanese Companies_ Navigating Cultural Barriers, Leadership, And Innovation In The Era Of Society 5.0.Pdf, Hideto Tsuchiya, Hoong Tat Teh, Sook Han Wong

Jesselton Journal of Educators and Scholars

This article examines the impact of digital transformation in Japanese companies, analyzing how technological, cultural, and organizational factors interact to shape adoption outcomes. Drawing on qualitative thematic analysis of interviews and case studies, the study highlights that while advanced technologies such as AI, cloud computing, and IoT offer significant potential for innovation and operational gains, their integration is often hindered by entrenched hierarchical structures, cultural resistance, and a shortage of digital skills. Government policies, including Society 5.0, have provided impetus for change, particularly among large corporations, yet many small and medium-sized enterprises continue to face challenges related to legacy systems …

Servant Leadership In Empowering Marginalized Communities: A Qualitative Case Study Of A Nonprofit Organization With A Holistic Mission, April D. Mosely

PhD in Organizational Leadership

This qualitative case study examined the impact of servant leadership on organizational culture, service delivery, and long-term sustainability within faith-based nonprofit organizations serving marginalized and racialized populations. The research focused on the City of Refuge (COR) in Atlanta, Georgia, an organization with a holistic mission dedicated to life transformation through supportive services. Employing Greenleaf’s servant leadership theory as the theoretical framework, data were gathered via semistructured interviews with nine staff members and analyzed thematically. The findings revealed three primary themes: cultivating culture, cultivating compassion, and cultivating community. The results indicated that servant leadership positively influenced COR's capacity to foster trust, …

"We Have Such Fantastic People Working Here": Using Action Research To Address Community College Burnout, Christine Pipitone

Theses and Dissertations

This mixed-methods action research dissertation explores faculty burnout at a New Jersey community college to propose actionable, faculty-led solutions through a collaborative approach. Grounded in a theoretical framework that integrates theories of action, critical theory, and job demands–resources theory, the study included three phases that followed an explanatory sequential design. In the first phase, quantitative and qualitative data obtained through an anonymous questionnaire provided baseline information about the dimensions of burnout participants experienced. The data informed the second phase, which consisted of semi-structured focus group interviews. In the third phase, an action research team worked together to make recommendations based …

Impoverished People: A Phenomenological Study Of The Effects Of Organizational Culture And Corruption On Class Poverty, Jean Rony Duclosel

Doctoral Dissertations and Projects

Researchers have established that corruption adversely affects economic growth and development and deters resources from the most vulnerable. When viewed through the lens of public administration, corruption can create financial burdens and hinder the delivery of essential services, such as criminal justice, healthcare, education, and social programs. However, the dynamic effects of organizational culture and corruption on class poverty are still unknown. This phenomenological study fills this gap. The researcher employed a case study methodology to achieve this goal, using a semi-structured interview format, a focus group, and a document analysis of an administrative court. The population for the interview …

Engagement In Responsible Conduct Of Research: A Descriptive Case Study Of The Factors Of Organizational Culture And Implementation Drivers That Influence Research Integrity Practice, Cortni Beth Romaine

Doctor of Philosophy in Translational Health Sciences Dissertations

This qualitative descriptive case study investigates the relationship between organizational culture and the Responsible Conduct of Research (RCR) across multiple research institutions. Utilizing elements of the Cultural Dynamics Model and the Implementation Drivers Framework, the study examines how institutional structures and cultural norms shape research integrity practices. Data collection involved in-depth interviews with faculty, postdoctoral researchers, and graduate students, as well as an artifact review of institutional policies, training resources, and guidance for research best practices.

Findings revealed three key themes: (1) Microculture Experiences, where RCR engagement is largely dictated by localized lab cultures, with principal investigators (PIs) playing a …

The Lived Experience Of New Graduate Nurses Implementing Evidence-Based Practice In A Clinical Setting, Kimberly A. Mcfarland

Electronic Theses and Dissertations

The purpose of this qualitative interpretive phenomenological analysis study was to explore the perceptions and lived experiences of new graduate nurses (NGNs) as they implemented evidence-based practice (EBP) in clinical settings. This study addressed the problem that NGNs often lack the skills and confidence to effectively apply EBP, despite its critical role in improving patient outcomes. The research aimed to provide insight into the challenges, support systems, and strategies that influence EBP integration during the transition from student to practicing nurse. The study utilized the interpretive phenomenological analysis methodology to analyze data collected through semistructured interviews conducted via the Teams …

Disrupting Foundation Culture: Lessons In Learning To Share Power And Decision-Making, Sonia Caus Gleason, Tina Eshaghpour

The Foundation Review

There is much discussion of shifting organizational culture in philanthropies to share power and decision-making. However, examples of foundation learning endeavors to disrupt culture in service of systems change, racial equity, and responsiveness are less common.

Our article provides a window into the demanding work at The California Wellness Foundation and how internal collaboration and learning have led to progress in racial equity and power-sharing with communities. We focus on the introduction of Learning Labs, an action research model that framed and scaffolded the investigation of philanthropic terms and practices. This catalyzed collaborative decision-making within cross-functional teams while senior leaders …

A Holistic Case Study On Leaders In The Division Of Enrollment Services’ Experiences Implementing Interdepartmental Partnerships In Higher Education, Christopher A. Almond

Doctoral Dissertations and Projects

The purpose of this holistic case study was to understand the experiences of higher education leaders in the division of enrollment services at a public research university who experienced departmental realignments or mergers because of performance-based funding initiatives. The study addresses the gap in the literature on the effect of change on interpersonal relationships in higher education. The theory guiding the study is Tierney’s theory on organizational behavior among college employees. The research methodology consisted of three phases. I conducted focus groups, individual interviews, and document analyses. The setting was a large research university in an urban city. There were …

The Leadership Barrier: How Organizational Support, Culture, And Stigma Influence Mental Health Utilization In The Nypd, Ian Demodna

Doctoral Dissertations and Projects

This study examined systematic barriers that affect NYPD officers' utilization of mental health resources. Despite efforts to provide mental health resources, deep-rooted stigma, rigid organizational culture, and inconsistent leadership support continue to impede officers' utilization. A survey was distributed to two groups of police officers: officers with 5 years or less of active service (n = 548) and 15 years or more of active service (n = 880). The survey questions focused on leadership support, organizational culture, and stigma to assess the differences in mental health utilization. The results showed no significant differences between groups in utilization (p = .437), …

Mapping Organizational Theory With Scripts, Jose Eos R. Trinidad

Interdisciplinary Studies Faculty Publications

Organizational theory has developed in numerous directions that have been difficult to integrate. This review synthesizes them into seven perspectives, with theories focused within and beyond the organization (i.e., intra- and extra-organizational dynamics). It proposes the acronym SCRIPTS: structure, culture, relations, institutions, professions, transformation, and social conflict. Within organizations, structure focuses on theories of bureaucracy, management, routines, and decision-making while culture focuses on shared values, identity, climate, and sensemaking. Relations involve studies of interpersonal and interorganizational networks. Institutions focus on the macro-dynamics of fields and isomorphism, and micro-dynamics of entrepreneurship and inhabited institutions. Professions refer to psychological factors shaping individual …

The Role Of Organizational Culture And Pastoral Leadership In Sustainable Church Outreach: A Multisite Mini-Ethnographic Case Study, Althea P. Gordon-Scott

PhD in Organizational Leadership

This study examined the role of organizational culture and pastoral leadership in sustainable church outreach programs. Two churches were chosen for this multisite mini-ethnographic case study because, for multiple years, they have participated in multiple outreaches each week to their non-Christian neighbors. These two churches differed in terms of geographical location, size, demographics, and budget. Data collection included field observations, semi-structured interviews, focus groups, and document analysis. The themes that surfaced from the data were altruistic foundations, relational equity, organizational agility, organizational challenges, exemplary pastoral leadership, and the centrality of God. This research contributes to the theoretical and practical understanding …