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An “Anti-Handbook Handbook” For Unexpected Changes In A Library Organization, Stephanie M. Margolin, Malin Abrahamsson Apr 2021

An “Anti-Handbook Handbook” For Unexpected Changes In A Library Organization, Stephanie M. Margolin, Malin Abrahamsson

Publications and Research

Library employees face countless changes, big and small, in their workplaces every day: not only the COVID-19 pandemic but also such commonplace events as open positions, renovations, budget cuts, and new library systems. No single handbook can anticipate all the changing needs. This case study discusses how one particular library responded, in a specific time and context. The librarians and staff created a model of self-leadership in an effort to articulate a shared purpose and to establish cohesion and well-being in a group that was sometimes divided and stressed. Lessons learned include the importance of ways of thinking, rather than …

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The Effects Of Lean Management In Nonprofit Operations, Brandon Diaz Apr 2021

The Effects Of Lean Management In Nonprofit Operations, Brandon Diaz

Senior Honors Theses

Many nonprofits desire to serve the segment of society that is helpless or in distress, and this paper seeks to demonstrate that the implementation of Lean management into nonprofit operations aids a nonprofit in accomplishing its vision of service. The goal of this essay is to combine Lean management with nonprofit operations to develop a more sustainable method of managing nonprofit operations. This essay will be written from a Christian point of view, so partnership with the Church will be considered when discussing Lean operations. Lean management is effective in reducing waste and increasing efficiency in nonprofit operations; however, only …

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Effective Decision-Making Strategies That Support Long-Term Sustainability In Nondenominational Churches, Andre Paul Davis Jr. Jan 2021

Effective Decision-Making Strategies That Support Long-Term Sustainability In Nondenominational Churches, Andre Paul Davis Jr.

Walden Dissertations and Doctoral Studies

Ineffective financial decision-making has frequently led to nondenominational church failures and contributes to 4,000 to 8,000 churches closing each year in North America. Grounded in stewardship theory, the purpose of this qualitative multiple case study was to explore effective financial decision-making strategies in nondenominational churches that support long term sustainability. Participants were 10 church leaders who successfully used financial decision-making strategies to support long-term sustainability in Central North Carolina was used for this study. Data were collected from semi structured interviews and internal church documents relating to church leadership's financial decision-making and analyzed using thematic analysis. Four themes emerged: budgeting …

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Healthcare Leader Strategies For Leveraging Electronic Heath Records, Danessa Thomas Jan 2021

Healthcare Leader Strategies For Leveraging Electronic Heath Records, Danessa Thomas

Walden Dissertations and Doctoral Studies

AbstractHealthcare organizations may incur significant losses of productivity and profit because of the absence or incomplete implementation of Electronic Health Records (EHRs). EHRs are important to healthcare leaders because they enhance communication between providers and patients, reduce unnecessary costs, and increase adherence to clinical guidelines. Grounded in the transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies that some successful healthcare leaders used to leverage EHRs in their organization to increase profit and productivity. The participants were nurse managers from four healthcare organizations that successfully implemented an EHR system in Georgia. Thematic analysis was …

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Falling Angels: A Qualiative Study Exploring Nonprofit's Organizational Practice, Lorraine Coker Jan 2021

Falling Angels: A Qualiative Study Exploring Nonprofit's Organizational Practice, Lorraine Coker

Walden Dissertations and Doctoral Studies

Veterans are more susceptible to homelessness as well as to physical and psychological problems than other groups because of their high exposure to combat-related trauma and geographic dislocation due to military deployment. This administrative study addressed struggles that the Falling Angels nonprofit organization faced with implementing its mission to serve all homeless veterans in a midwestern American state while preparing to expand housing services to accommodate homeless women veterans. The study was created to explore and describe how this organization employs homeless or displaced veterans. The research question was used to explore overall organizational performance of management by analyzing participants’ …

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Chief Officers’ Perspectives Of Traffic Incident Management Standards Following A Line-Of-Duty Fatality, Charles David Hughes Jan 2021

Chief Officers’ Perspectives Of Traffic Incident Management Standards Following A Line-Of-Duty Fatality, Charles David Hughes

Walden Dissertations and Doctoral Studies

AbstractAccording to the United States Fire Administration, an average of five firefighters are killed annually at scenes of roadway incidents. The purpose of this study was to explore chief fire officers’ perceptions of incident management policies and standards for the prevention of firefighter line-of-duty deaths resulting from secondary collisions. Their perceptions may contribute to the efficacy and appropriateness of incident management policies and standards and may also lead to recommendations to improve compliance. The research question was to understand what chief fire officers’ perceptions of incident management policies and standards for preventing firefighter line-of-duty-deaths from secondary collisions. The theoretical framework …

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Emotional Intelligence And Leadership Performance In Manufacturing Organizations In Lagos State, Nigeria, Gabriel Onabote Jan 2021

Emotional Intelligence And Leadership Performance In Manufacturing Organizations In Lagos State, Nigeria, Gabriel Onabote

Walden Dissertations and Doctoral Studies

Poor emotional intelligence creates huge complications in the workplace. The consequences include diminished employee’s productivity and deteriorating leadership performance. Guided by the principles of emotional intelligence theory, this correlational study investigated the relationship between emotional intelligence (EI) and leadership performance at four selected Fast-Moving Consumer Goods (FMCG) companies in Lagos State. The study relied on primary data gathered using the Work Profile EI Questionnaire to measure emotional intelligence, while leadership performance scale questionnaire was used to evaluate leadership performance. Two hundred and thirty-five participants were recruited using the stratified sampling approach. Pearson correlation and linear regression analysis were used to …

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Total Quality Management Practices For Improving Procurement Performance Of Petroleum Producing Companies, Patrick Ottah Awoke Jan 2021

Total Quality Management Practices For Improving Procurement Performance Of Petroleum Producing Companies, Patrick Ottah Awoke

Walden Dissertations and Doctoral Studies

In a petroleum producing company in Nigeria, a continual rise of procured technicalmaterials' quality-related problems increased costs in the procurement overheads and technical services from $10.45M in 2012 to $19.00M in 2017, which is an 82% increase, aside the substantial financial outlay in implementing total quality management. Inquirers have attributed the continual quality-related problems to little attention given to total quality management practices (TQMP), employee training deficiencies, reduced quality control, and indecorous process management. This phenomenological study explored managers' lived experiences about total quality management practices connected to procurement performance. Less is known how managers' experiences contribute to quality performance …

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The Moderating Impact Of Yoga On The Relationship Between Employee Job Satisfaction And Trust In Management, Khalid George Darargeh Jan 2021

The Moderating Impact Of Yoga On The Relationship Between Employee Job Satisfaction And Trust In Management, Khalid George Darargeh

Walden Dissertations and Doctoral Studies

Employees with low job satisfaction are less likely than employees with average or high job satisfaction to achieve organizational productivity objectives. Owners of U. S. companies lose an estimated $605 billion each year in productivity due to low employee job satisfaction. Grounded in the leader-member exchange theory, the purpose of this quantitative correlational study was to examine the moderating impact of yoga on the relationship between employee trust in leadership and employee job satisfaction. Using LinkedIn and Facebook, participants were 80 full-time professionals living in the Baltimore County or Baltimore City vicinities who varied in their participation in yoga as …

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Learning Organization In A Time Of Crisis: A Case Study Of Logistics And Freight, Llc And Covid-19, Matt Meador Jan 2021

Learning Organization In A Time Of Crisis: A Case Study Of Logistics And Freight, Llc And Covid-19, Matt Meador

Electronic Theses and Dissertations Archive

The term learning organization (LO) is a widely used conversation piece in corporate cultures, particularly among managing practitioners and leaders in talent management, learning and development, and leadership development (Marquardt, Berger, & Loan, 2004). Given the market upheaval due to COVID-19, this work incorporates current literature on a learning organization's dimensions, known as characteristics, through a qualitative approach. This investigation aims to capture the experiences of managing practitioners as the logistics community revisits learning strategies due to the extremely rapid change of COVID-19 (Ferguson et al., 2020; Marquardt, Berger, & Loan, 2004). Marsick and Watkins dimensions of a learning organization …

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Prototypes As Identity Markers: The Double-Edged Role Of Prototypes In Multidisciplinary Innovation Teams, Clio Dosi, Elisa Mattarelli, Matteo Vignoli Dec 2020

Prototypes As Identity Markers: The Double-Edged Role Of Prototypes In Multidisciplinary Innovation Teams, Clio Dosi, Elisa Mattarelli, Matteo Vignoli

Faculty Research, Scholarly, and Creative Activity

Prototypes play a powerful role in facilitating the work of multidisciplinary innovation teams, but if not properly managed, they may inhibit innovation processes. This paper inquires into the tensions that exist around the use of prototypes in multidisciplinary teams. We studied the relationship between work identities (related to teams and subgroups within teams) and prototypes with a field study of a multidisciplinary team in an emergency department, in charge of redesigning the layout of the unit. Results show that different values of subgroup identities are reflected in the solutions devised by the team. These values become salient through the prototype; …

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The Moderating Effect Of Leadership Adaptability On The Relationship Between Employee Adaptability And Job Performance, Justine Davis Oct 2020

The Moderating Effect Of Leadership Adaptability On The Relationship Between Employee Adaptability And Job Performance, Justine Davis

Master's Theses

The purpose of this study was to investigate the potential moderating effect of leadership adaptability on the relationship between employee adaptability and employee job performance. Previous research explored leadership adaptability as a mediator; however, there was a significant gap exploring leadership adaptability as a moderator. Participants were recruited via online social and personal networks. 125 participants completed a self-report survey consisting of items measuring employee adaptability, perceived manager adaptability and job performance. Results did not show perceived manager adaptability as a moderator of the relationship between employee adaptability and job performance. The results indicated that there were significant relationships between …

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Awareness And Application Of Organizational Knowledge Management By Academic Librarians In University Libraries In South- East Nigeria, Angela Njideka Anike, Anthonia Ukamaka Echedom Oct 2020

Awareness And Application Of Organizational Knowledge Management By Academic Librarians In University Libraries In South- East Nigeria, Angela Njideka Anike, Anthonia Ukamaka Echedom

Library Philosophy and Practice (e-journal)

Application of organizational knowledge management is crucial to effective information service delivery in university libraries. Its implementation in Nigeria is still at the initial stage while the level of awareness and application in university libraries in South-East is yet to be determined. This study investigated the level of awareness and application of organizational knowledge management by academic librarians in University libraries in South-East Nigeria. Descriptive survey design was adopted. The population comprised 175 academic librarians from ten public universities. The instrument used for data collection was questionnaire. Percentages and mean were used to answer the research questions while t-test was …

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An Investigation Of The Effects Of Information System Literacy And Business Process Management On Organizational Performance, Ozel Sebetci Sep 2020

An Investigation Of The Effects Of Information System Literacy And Business Process Management On Organizational Performance, Ozel Sebetci

Journal of Global Business Insights

Information systems bring about many innovation opportunities for organizations. However, there are also several factors affecting these opportunities that need to be investigated. Therefore, taking this necessity as a starting point, the present study was conducted to provide an insight into the associations between Information Systems Literacy (ISL), and the analytical approach, as well as Business Process Management (BPM) usage and organization performance. To this end, a structural model has been developed to define the link between design, methodology and approach structures and study the mediating effect on the relationship between ISL, analytical approach, BPM, and organization performance. A questionnaire …

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Understanding The Administrative Role Fo School Psychology District Leaders, Alivia Nicole Smith Jun 2020

Understanding The Administrative Role Fo School Psychology District Leaders, Alivia Nicole Smith

Theses and Dissertations

Very few articles in the published research literature have considered the clinical supervision of school psychology and even fewer articles explore the administrative supervision of school psychologists. The purpose of this study is to describe the roles, and responsibilities, and challenges faced by district leaders who supervise school psychologists. Using a purposeful sample, participants met criteria for this study if they worked at the district level, supervised at least three school psychologists, and were responsible for hiring and firing school psychologists. Nineteen participants qualified for this study and completed a phone interview that included eight open-ended questions. Participants shared that …

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Successful Strategies To Lead Change Initiatives, Lorice S. Edwards Brown Jan 2020

Successful Strategies To Lead Change Initiatives, Lorice S. Edwards Brown

Walden Dissertations and Doctoral Studies

As financial systems, global trade, and the regulatory environment integrate, business leaders are often ill equipped to develop and implement strategies to lead changes in organizations. Business leaders who lead change initiatives without proven sustainability strategies are highly susceptible to business closure. Grounded in Lewin's theory of change, the purpose of this qualitative multiple case study was to explore successful strategies some business leaders used to develop and manage change initiatives to remain operable beyond 5 years. The participants included 4 industry business leaders with a minimum of 5 years of successful change leadership experience. The data collection included semistructured …

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The Four Functions Of Management - An Essential Guide To Management Principles, Robert Lloyd, Wayne Aho Jan 2020

The Four Functions Of Management - An Essential Guide To Management Principles, Robert Lloyd, Wayne Aho

Management Open Educational Resources

The purpose of this book is to provide an introduction to the four essential functions of management. The history of management, managerial decision making as well as business strategy are covered in addition to an in depth exploration of the planning, organizing, leading and controlling roles of the contemporary manager. This text was written with simplicity in mind, and a hyper-focus on the four functions. The intended use of this book is to give students a mastery of these fundamentals to prepare them for their more complex applications in subsequent management courses.

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Exploring Strategies For Enforcing Cybersecurity Policies, Bayo Olushola Omoyiola Jan 2020

Exploring Strategies For Enforcing Cybersecurity Policies, Bayo Olushola Omoyiola

Walden Dissertations and Doctoral Studies

Some cybersecurity leaders have not enforced cybersecurity policies in their organizations. The lack of employee cybersecurity policy compliance is a significant threat in organizations because it leads to security risks and breaches. Grounded in the theory of planned behavior, the purpose of this qualitative case study was to explore the strategies cybersecurity leaders utilize to enforce cybersecurity policies. The participants were cybersecurity leaders from 3 large organizations in southwest and northcentral Nigeria responsible for enforcing cybersecurity policies. The data collection included semi-structured interviews of participating cybersecurity leaders (n = 12) and analysis of cybersecurity policy documents (n = 20). Thematic …

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Rethinking The Role Of Business School In Creating Corporate Managers, Khurram Parvez Raja, Muhammad Anowar Zahid Jan 2020

Rethinking The Role Of Business School In Creating Corporate Managers, Khurram Parvez Raja, Muhammad Anowar Zahid

All Works

Distinguished from the traditional forms of business, namely proprietorship and partnership, a corporation emerged as a new type of business organization in the middle of the nineteenth century in American society, which accepted it only on the understanding that the corporate managers should be professionally well trained and socially beneficial (Khurana, 2010). In order to prepare these new professionals, the business schools came into being in America and elsewhere (Khurana, 2010). However, corporate scandals and financial crises of the late 20th and early 21st centuries posed a valid question about the originally expected role of corporate managers and, in turn, …

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Gender Differences In Management: Employee Preference Between Male And Female Managers, Aimee Fernandez Jan 2020

Gender Differences In Management: Employee Preference Between Male And Female Managers, Aimee Fernandez

Department of Conflict Resolution Studies Theses and Dissertations

Conflict in the workplace is not a new phenomenon and much research has been dedicated to understanding the causes and consequences of it. Gender plays a significant role in workplace conflict and as it relates to gender equality in the workplace, there have been significant advances in training and education; however, gender discrimination persists. This dissertation deals with differences of gender in management and shows that gender bias continues to exist not only in the workplace but specifically, at the managerial level. This study focuses on employee perceptions of management to observe if employee perceptions of manger gender and if …

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The Use Of Performance Measurement And Management In Small Ohio Municipalities, Yvonne M. Christopher Jan 2020

The Use Of Performance Measurement And Management In Small Ohio Municipalities, Yvonne M. Christopher

Browse all Theses and Dissertations

As the dominant public management paradigm today, performance measurement and management systems are fundamental to increasing efficiency, accountability, and service quality in the public sector. Research into the practice at all levels of government has been expanding for decades in developed countries. However, the small local governments that comprise most U.S. municipalities are frequently overlooked as a topic of academic inquiry in public administration. This study aims to shed light on the extent to which the performance measurement methods prevalent at the state and federal levels have spread to small municipalities. Using elite interviewing methods and the four-point approach to …

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Public Service Employee Perceptions Of Leadership Behaviors That Engage Or Disengage, Beverlyn A. Banks Jan 2020

Public Service Employee Perceptions Of Leadership Behaviors That Engage Or Disengage, Beverlyn A. Banks

Walden Dissertations and Doctoral Studies

A high percentage of U.S. employees do not engage in their work, resulting in lower productivity. U.S. corporations are losing more than $400–$500 billion per year because of low productivity at work. This phenomenological study involved an examination of leadership behaviors that engage or disengage employees in public service organizations. Kahn’s conceptual frame of engagement and Maslow’s hierarchy of needs motivation theory guided this study. The purpose was to determine why disengagement behavior continues despite extensive literature on the benefits of engagement and what organizations can do to encourage leadership behaviors that engage employees and discourage leadership behaviors that disengage …

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Strategies For Business Management Innovations To Improve Competitiveness, Roger George Denousse Jan 2020

Strategies For Business Management Innovations To Improve Competitiveness, Roger George Denousse

Walden Dissertations and Doctoral Studies

Some African business leaders were, in 2019, less competitive because they continue to use traditional business management practices and have failed to incorporate advanced technology. Taking advantage of new management strategies and innovative technology to increase their global competitiveness will benefit African businesses. The purpose of this multiple case study, grounded in Burns’ transformational leadership theory, was to explore strategies that business leaders in Seychelles have used to implement management innovations to improve competitiveness. The participants consisted of 5 business leaders from 5 large innovative business organizations operating successfully and based in Mahe, Seychelles. The data were collected through semistructured …

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Leadership Strategies To Manage Workplace Conflict, Omari Asante Jan 2020

Leadership Strategies To Manage Workplace Conflict, Omari Asante

Walden Dissertations and Doctoral Studies

Workplace conflict can be counterproductive to organizational goal attainment and can cause dysfunction and unhealthy competition among organizational members. When left unchecked, workplace conflict can negatively impact teams’ performance and result in substantial financial losses to organizations. However, when properly managed, workplace conflict can lead to positive relationship building, peer learning, enhanced communication, innovation, and high motivation. Grounded in transformational leadership theory, the purpose of this qualitative single case study was to explore leadership strategies senior account managers use to manage workplace conflict. Participants were 8 senior account managers who had successfully implemented leadership strategies for managing workplace conflict in …

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Strategies For Implementing E-Learning Solutions In Ghana’S Public Universities: A Delphi Study, Joyce Manu Jan 2020

Strategies For Implementing E-Learning Solutions In Ghana’S Public Universities: A Delphi Study, Joyce Manu

Walden Dissertations and Doctoral Studies

Thousands of qualified university applicants are denied admission into mainstream public universities in Ghana each year mainly due to lack of physical space on campuses, but e-learning has been identified as a way of increasing admissions. However, there have been no strategies for implementing solutions to e-learning, and so this study was conducted to identify these strategies. The conceptual framework comprised of status quo bias, culture, and resistance to change. A qualitative modified Delphi approach was used for the study with three rounds of surveys. The 11 panelists were administrators and/or professors who had been in their positions for 2 …

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Strategies For Implementing The International Organization For Standardization 15189 For Medical Laboratories, Wilson Mtotela Jan 2020

Strategies For Implementing The International Organization For Standardization 15189 For Medical Laboratories, Wilson Mtotela

Walden Dissertations and Doctoral Studies

Inadequate quality management systems (QMS) in medical laboratories result in errors, which cost the United States healthcare industry approximately $29 billion per year. Healthcare managers who fail to implement the International Organization for Standardization (ISO) 15189 QMS are at high risk of managing costs. Grounded in Lewin’s 3-step organizational change model and the force field analysis, the purpose of this qualitative multiple case study was to explore strategies healthcare managers use to design, develop, and implement an ISO 15189 QMS using a mentorship approach. The participants comprised 5 healthcare managers from the United Republic of Tanzania, East Africa, who implemented …

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A Third Dimension In The Mirror? How Senior Managers Design Products And Organizations, Norbert Bach, Peter Galvin Jan 2020

A Third Dimension In The Mirror? How Senior Managers Design Products And Organizations, Norbert Bach, Peter Galvin

Research outputs 2014 to 2021

Individual CEO characteristics may affect architectural choices through the application of managerial discretion. Systems such as organizations and their products are not purely driven toward modularity because of external forces. Individual CEO characteristics may constitute an additional dimension to established mirroring considerations that impacts both the choice of architecture and the correspondence between product and organization architectures.

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Change Management Can Be Simple And Complex, Lalit Jagtiani Nov 2019

Change Management Can Be Simple And Complex, Lalit Jagtiani

Asian Management Insights

The success of any intervention is achieved by winning over the support of staff and aligning team members who are driven by different professional agendas.

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Improving Depression Screening And Follow-Up In Primary Care Through Implementation Of An Evidence-Based Protocol, Cheryl Fowler Apr 2019

Improving Depression Screening And Follow-Up In Primary Care Through Implementation Of An Evidence-Based Protocol, Cheryl Fowler

Doctoral Projects

Depression is a leading cause of disability in adults and is a major contributor to burden of disease (World Health Organization [WHO], 2018). The United States Preventative Services Task Force (USPSTF) provides evidence-based recommendations to promote disease prevention. Among these, is the recommendation that all adults, regardless of risk factors, should be screened for depression in the primary care setting with adequate systems in place to allow for appropriate diagnosis and management (USPSTF, 2016). The purpose of this Doctor of Nursing Practice (DNP) student project was to develop and implement an evidence-based protocol in the primary care setting with aims …

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Critical Success Factors In Enterprise Resource Planning Implementation In U.S. Manufacturing, Justin Goldston Jan 2019

Critical Success Factors In Enterprise Resource Planning Implementation In U.S. Manufacturing, Justin Goldston

Walden Dissertations and Doctoral Studies

Organizational leaders have increasingly turned to enterprise resource planning (ERP) applications, also known as decision-support systems, to make their firms' operational, tactical, and strategic processes more efficient and effective in the changing global marketplace. High failure rates in ERP systems implementations make these projects risky, however. Most prior research on critical success factors for conventional ERP implementation has been on large enterprises, resulting in a gap in knowledge on these factors in the small and medium enterprises that constitute the majority of U.S. employer firms. A qualitative modified Delphi study with an expert panel of U.S. manufacturing consultants and 3 …

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