Digital Commons Network^™

Developing Culturally Versatile Leadership: Harnessing The Potential Of An Integrated World Through Global Managerial Talent, Uddhav Gupta

CMC Senior Theses

The world today is more integrated than ever before, with international trade and multinational corporations being a prominent part of global commerce. To lead successfully through such globalization, leaders must bring global mindsets and perspectives to their organizations to navigate critical differences in behaviors and worldviews by each unique country or culture. This study explores whether global, cross-cultural leaders make better decisions which ultimately lead to better outcomes for global corporations by exploring the relationship between cross-cultural leaders and successful organizations as measured by customer satisfaction, employee engagement and development, innovation, social responsibility, financial strength, and stock performance. This study …

Creating Intentionally Inviting School Cultures During Crisis, Corinne Brion

Educational Leadership Faculty Publications

This qualitative study used Purkey and Novack’s (1988) Invitational Education as a conceptual framework to understand how 30 educational leaders in Ohio’s urban and suburban districts created intentionally inviting school cultures during the 2020 COVID-19 pandemic. Findings indicated that leaders altered their leadership styles to focus on people rather than programs and policies in order to be more inviting. Challenges pertained to insufficient funding to provide professional development for teachers and parents and the need for more mobile devices and connectivity. This study is significant because it expands the invitational education framework to show how leaders are being intentionally inviting …

Seeing Through Woke-Washing: Effects Of Projected Diversity Values And Leader Racial Diversity On Equity In Workplace Outcomes, Adrienne M. Kafka

CMC Senior Theses

The presence of multicultural values, emphasizing the appreciation of distinct cultural identities in companies’ promotional materials, versus colorblind values, which minimize cultural distinctions, may affect Black/Hispanic/Latinx (BHL) vs White individuals’ cognitive ability employment selection test scores and likelihood of applying to an organization differently depending on the company’s demonstrated leader racial diversity (LRD). Participants (N = 419), recruited via Amazon MTurk, read a hypothetical job application call and mission statement with a specific diversity ideology emphasized (multiculturalism, colorblind, control, Black Lives Matter (BLM)) and viewed headshots of the company C-suite either with low LRD (mostly White) or high LRD before …

Employee Perceptions Of Honesty And Integrity Within National Park Service Leadership, Christy Lea Strand

Doctoral Dissertations and Projects

This study focuses on employee perceptions of leadership honesty and integrity within the National Park Service in response to the 2018 Federal Employee Viewpoint Survey results. Answers to two questions on the survey returned highly negative reactions to employee perspectives on senior leaders’ honesty and integrity and low measures of employee motivation and commitment levels. The qualitative nature of the research presents a case study design that develops an understanding of negative employee perceptions of honesty and integrity within leadership and employee commitment and motivation. It addresses the general problem of negative employee perceptions of leadership honesty and integrity and …

Leadership Style And Communication Style Of Airline Pilots: Perceived Associations With Crew Members’ Satisfaction And Effort, Carlos Rouco, Maria Eduarda Soares, Eliana Mendes, Soraia Jamal

International Journal of Aviation, Aeronautics, and Aerospace

Leadership and communication have been identified as paramount factors for flight safety and efficiency but research on the effects of these factors is scarce. This study analyzes which leadership styles and which communication styles are perceived by airline pilots to be associated with their teams’ satisfaction and extra effort. A survey was conducted with a total of 105 airline pilots, and a research model was tested with structural equation modeling. Results indicated that participative leadership is the only leadership style retained by the model explaining satisfaction and extra effort of crew members. Participative leadership is positively related to assertive communication …

Leadership Storytelling Of Rural School Superintendents Engaged In Change And Innovation, Tony Barrett

Theses and Dissertations--Education Sciences

This dissertation examined the leadership storytelling uses and practices by rural, public school superintendents in North Georgia who are engaged in change and innovation through agreements with the state in exchange for flexibility waivers from Title 20 of the Georgia Code. This study was the result of the participation of five rural, Appalachian superintendents in semi-structured interviews. Two of the districts were Strategic Waivers School Systems (SWSS) and three of them were Charter Systems. The context of this study was framed by Georgia’s broad flexibility waivers which encourage school districts to promote and pursue innovative approaches in K-12 education. The …

The Impact Of Effective Leadership In Cross-Functional New Product Development Virtual Teams, Obianuju Obiano

Engineering and Technology Management Student Projects

The emergence of covid-19 has forced a lot of companies to move to virtual remote work. New product development cross-functional teams who meet often or few times in a year are now compelled to transition fully into virtual remote workplace. The question is how they can function effectively with maximum performance as they did in the traditional environment. This paper's main objective of this paper is to investigate and understand how effective leadership management can influence performance, conflict, and knowledge sharing while enhancing cross-functional new product development virtual teams. An in-depth analysis of literature has been conducted in this to …

Junior Managers’ Perceptions Of Executives Leadership Styles And Communication Practices, Kaprina Townsend

Walden Dissertations and Doctoral Studies

Ineffective communication and leadership practices continue to be an ongoing problem within organizations due to executives’ inability to effectively lead and communicate. The primary concern in this study was how junior managers perceive the effectiveness of executives’ communication practices as well as how executives’ leadership styles influence the junior managers. The purpose of this phenomenological study was to explore the lived experiences of junior managers. The leader-member exchange theory provides the framework for this study on exploring junior managers lived experiences and their perceptions on how executives’ leadership styles influence them and their perception of executive’s ability to disseminate top …

Career And Mentorship Experiences Of Women Educational Administrators In Rural Community Colleges, Diane Ashley Gibson

Online Theses and Dissertations

This study explored the topic of current women administrators and their mentorship experiences. The purpose is to examine if these individuals had a mentor at all and how that relationship evolved. There is a universal graying of administration in Higher Education Leadership and many institutions lack a long-term plan to mentor and replace the administrators after retirement. Many of the current leaders in rural education are approaching retirement opening many opportunities for new leaders to come in. Not only that, but there is a large disparity in the number of women educational leaders. One study by Wallace & Marchant (2009) …

A Comprehensive Audit Of Professional Development For K-12 School Leaders In The Commonwealth Of Virginia, Melissa Davis Hill, Melisa J. Naumann, Timothy M. Tillman, Major R. Warner Jr.

Doctor of Education Capstones

The intent of this paper is to provide a mixed-methods audit of professional development provided to K-12 school leadership in Virginia's diverse landscape to include identification of providers, funding, effectiveness, and expectations.

In the Commonwealth of Virginia, geographical, political, and socio-economical differences across 132 school divisions cause variability in leaders' experiences with professional development. A mixed-methods approach was used, including a review of current literature, an online survey, virtual interviews, and virtual focus group discussions. This data collection results in a comprehensive audit of professional development provided to school leaders in Virginia's diverse landscape. The study defines effective professional development …

15th Annual Higher Ground Women's Leadership Conference Booklet, The Grace E. Harris Leadership Institute At Virginia Commonwealth University

GEHLI - 2026 VCUL Team Project Publications

The practice of leadership is most often understood within the

context of relationships inside organizations and institutions. The

boundaries that dictated our lives months before have all but

dissolved, prompting the need to reconsider our definition of

leadership, where it takes place, and who controls it.

Circumstances and opportunities have required women to

readjust their expectations and what is expected of them. While

the past 18-months took a physical, emotional, social, and political

toll on many families, it has also provided a moment for reflection,

resignation, recovery, and reimagination of what our lives could

be beyond this moment. It has …

Advancing Workplace Diversity: Weathering The Storm To Create A Path Toward Diversity, Equity, And Inclusion, Lisa T. Toler

All Faculty and Staff Scholarship

The inherent culture communicated within an organization influences and affects the practices the organization takes, and, in turn, employee performance (Ritchie, 2000). The purpose of this book chapter is to identify what characteristics can bring visibility to the career experiences of Black, Indigenous, and People of Color (BIPOC) through a critical examination of the literature on organizational culture, leadership, and organizational behavior in the context of Diversity, Equity, and Inclusion (DEI). The resulting outcome of such an outlook on career experiences for the BIPOC community is important in creating and sustaining fair practices in diversity, equity, and inclusion in order …

The Impact Of A Change In Leadership, Taylor Collins

DNP Projects

Abstract

Background: Unmitigated stress in nursing results in moral distress, burnout, turnover and poor patient outcomes. Authentic leaders can improve the nurses’ work environment and satisfaction by improving communication and implementing supportive measures.

Purpose: The purpose of this study was to determine whether a change in executive leadership at BSW Grapevine Medical Center reduced nursing job stress as evidenced by improved nurse satisfaction, nurse retention, nurse engagement, patient satisfaction and care outcomes.

Conceptual Framework: Watson’s Theory of Human Caring

Design: This study is a quantitative, descriptive retrospective measurement of two points in time, before and after …

The Effect Of Multimethodological Emotional Intelligence Training On Emotional Intelligence Levels In Nurses At An Academic Medical Center, Chad Eldridge

DNP Projects

Background: Stress levels associated with the nursing career can be amplified by hostile social environments in the workplace, horizontal aggression, lack of leadership support, and poor communication. This can lead to poor retention rates and increased burnout.

Conversely, supportive work environments positively influence nursing sensitive quality indicators such as patient satisfaction, nosocomial infections, patient falls, pressure ulcers, and medication errors. Strong relationships enhance workplace social capital leading to an increased sense of belonging, strengthened mental health, and improved job satisfaction ratings.

Executive nurse leaders can promote an empowering environment dedicated to the physical, mental, and social well-being of their staff …

Governance ≠ Leadership: What Blockchain And Ai Won't Do For Corporate Lawyers, Jeffrey M. Lipshaw

Suffolk University Law School Faculty Works

This is a contribution to the Journal of Corporation Law’s 2020 symposium on blockchain technology and corporate governance. The thesis is that blockchain technology is well suited to the monitoring function in corporate governance; that monitoring as the primary function of corporate governance is a particularly legal conception; and that the business conception of governance has far more to do with leadership, strategy, and operations. If the legal and business conceptions of governance tend to be ships passing in the night (at least in this somewhat exaggerated rendering), it is because prevailing economic and legal theoretical models have a difficult …

Spiritual Leadership In Early Intervention Practice, Jo Lynn Mccray

Graduate Research Theses & Dissertations

The purpose of this narrative inquiry was to explore ways to integrate the principles of spiritual leadership theory into therapeutic practice and to understand how spiritual leadership is used in therapy sessions from therapists’ own perspectives. Semi-structured interviews served as the major sources of data. The findings of the study reveal that early intervention therapists incorporated the elements of spiritual leadership, such as hope and faith, to enhance services provided to children and families.

Leader Strategies That Increase Employee Performance In The Nigerian Public Sector, Oluwashola Martha Elias-Fatile

Walden Dissertations and Doctoral Studies

Low employee performance can hinder productivity in the Nigerian public sector. Leaders of public sector organizations in Nigeria who lack strategies to increase employees’ performance experience decreased productivity. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies leaders in the Nigerian public sector used to increase employee performance. Participants were four public sector leaders in Nigeria who successfully developed and implemented strategies to increase employee performance. Data were collected from semistructured interviews and internal and external documents, such as training programs, training calendars, meeting agendas, staff letters of recommendation, and staff handbooks. …

Electric Cooperative Managers’ Strategies To Enhance Organizational Commitment To Increase Employee Productivity, Michael Edward White

Walden Dissertations and Doctoral Studies

Lack of effective leadership strategies contributes to a reduction in employee engagement and productivity. Managers are concerned about the lack of effective leadership strategies because it negatively affects employee engagement and productivity, reducing organizational growth. Grounded in Bass’s transformational leadership theory, the purpose of this qualitative single case study was to explore effective leadership strategies used to enhance employee engagement and increase productivity. Five managers from an electric cooperative in Northwest Florida who implemented effective leadership strategies participated in the study. Data were collected using semistructured interviews and a review of organizational documents. Data were analyzed using Yin’s five-step approach. …

A Lebanese Health Care Organization’S Strategies To Secure Sustainable Funding, Dania Mahmoud Al Assadi

Walden Dissertations and Doctoral Studies

Fundraising and donations are the main sources of revenue for behavioral health care nonprofit organizations (NPOs) worldwide. Economic, political, social, or health crises impact fundraising and donation sources for behavioral health care NPOs. This qualitative case study addressed strategies that senior leaders of a Lebanese behavioral health care NPO could use in times of crisis. The study also addressed the behavioral health leaders’ experience managing a funding crisis. The Baldrige conceptual framework was used to assess the organization’s effectiveness in seven key areas. Interviews with the senior leaders and analysis of the organization’s archival data were used to inform the …

Public Sector Leadership And The Implementation Of Corruption Mitigation Strategies In Ethiopia, Alem Zeray Reda

Walden Dissertations and Doctoral Studies

AbstractPublic sector leaders in less developed countries, like Ethiopia, experience challenges in implementing anticorruption strategies successfully. Ineffective strategy implementation exacerbates the adverse effects of corruption on organizations and the people at large. The purpose of this qualitative transcendental phenomenological study was to identify and report the lived experiences of public sector senior leaders regarding the implementation of corruption mitigation strategies in the Tigray region in Ethiopia. The research question focused on senior public sector officials' lived experiences with the execution of anti-corruption policies. The conceptual framework was the strategic leadership theory, focusing on strategy implementation processes and related challenges. The …

Strategies Healthcare Leaders Use To Reduce Employee Burnout, Ashley Ann Smith

Walden Dissertations and Doctoral Studies

Healthcare workers are at an increased risk of being affected by burnout, which leads to decreased productivity, decreased job engagement, and increased organizational turnover. Employee burnout is a problem for healthcare leaders as burnout leads to decreased productivity and increased organizational turnover. The purpose of this qualitative multiple case study, guided by the job-demand resource theory, was to explore strategies healthcare leaders use to reduce employee burnout. Interviews were conducted with four healthcare leaders in the United States with at least 3 years of management experience who implemented strategies to reduce employee burnout at their organizations; a review of organizational …

Nurse Executives’ Intuitive Decision Making And Leadership Personality Styles During Organizational Change, Chaudron Carter Carter Short

Walden Dissertations and Doctoral Studies

Within the complex and multifaceted health care environment, nurse executives are challenged to effectively make decisions and lead organizations through change. How nurse executives make those decisions is determined in a variety of ways, one being through intuitive decision making. The purpose of this quantitative correlational study, guided by the dual process theory, was to examine nurse executives’ intuitive decision making and leadership personality styles during organizational change. The Agor Intuitive Management Survey and the Multifactorial Leadership Questionnaire were administered to 70 nurse executives recruited by direct email obtained from public hospital organizations’ websites and social media platforms. Regression analysis …

Strategies To Expand And Obtain Funding For Nonprofit Organizations, Topaz Lonia Walton-Good

Walden Dissertations and Doctoral Studies

Expanding a nonprofit organization (NPO) can be beneficial to the community; however, such expansion comes with challenges, including finding ways to obtain additional funding and understanding which additional services to provide. A single-case study was conducted to explore the challenges facing a nonprofit behavioral health organization as it seeks to obtain funding to expand current services and identify new services for underserved communities. Data were collected through interviews with the behavioral health leader (BHL) and five staff members using the Baldrige excellence framework. Five themes emerged from the data analysis: access, programs, services, funding, workforce, and leadership. Although leadership was …

Organizational Factors Contributing To Mental Health And Wellness In Behavioral Health Leaders, Julie Johnson

Walden Dissertations and Doctoral Studies

According to recent studies, a behavioral health leader’s (BHL’s) mental health and wellness is an important factor in an organization's ability to effectively provide mental healthcare. Mental health and wellness in BHLs lead to sustainability in their organization. Researchers have demonstrated that mental health and wellness in BHLs are factors contributing to an organization’s sustainability but have not established the factors contributing to mental health and wellness in BHLs. The purpose of this qualitative single case study was to examine the organizational factors contributing to the mental health and wellness in the BHL of the organization. The Baldrige excellence framework …

Hotel Managers’ Motivational Strategies For Enhancing Employees’ Performance, Nickea Katherine Harris

Walden Dissertations and Doctoral Studies

More than 87% of United States hotel employees are not engaged. Hotel general managers who struggle to engage employees are at risk of damaging organizational effectiveness. Grounded in Maslow’s hierarchy of needs, the purpose of this qualitative multiple case study was to explore the strategies general managers of full-service hotels used for enhancing employees’ performance. The participants consisted of general managers from 3 full-service hotels in Hawaii who have successfully developed and deployed strategies to enhance employees’ performance. Data were collected from semistructured interviews, company websites, advertisements, and observations. Yin’s 5-stage analysis was used to analyze the data, and 3 …

Using Knowledge Management Practices In Small Business Organizations, Brandon Stewart

Walden Dissertations and Doctoral Studies

Small businesses struggle to attain, retain, and transfer knowledge using knowledge management (KM). Small business enterprise (SBE) leaders who do not leverage core competencies of KM are at high risk of failure. Grounded in Nonaka’s dynamic theory of knowledge creation, the purpose of this qualitative multiple case study was to explore the KM strategies small retail business leaders in the Dallas/Ft. Worth area use for sustainability. The participants comprised 4 small business enterprise leaders in the Dallas/Ft. Worth area who effectively used KM strategies to sustain business beyond 5 years. Data were collected from semistructured interviews and internal and external …

Relationship Between Organizational Trust, Communication, And Team Performance Within Virtual Teams, Cornelius Thomas Session

Walden Dissertations and Doctoral Studies

Virtual teams have become a cost-saving strategy for global collaboration and training, but trust and communication failures decrease overall performance. Business leaders who fail to understand the relationship between organizational trust, communication, and team performance undermine global virtual teams’ full potential. Grounded in the life cycle of virtual teams’ theory, the purpose of this quantitative correlational study was to examine the relationship between organizational trust, communication, and team performance within virtual teams in the information technology (IT) industry. Data were collected from survey responses of 48 virtual IT business leaders who work in the Washington, D.C. metro area. The results …

Leadership Influence On Dispatcher Access Of Trauma Recovery Resources, Ariel R. Place

Walden Dissertations and Doctoral Studies

Emergency dispatchers experience duty-related trauma exposure that can lead to reduced work engagement, compromised employee health, and increased organizational costs. Leadership is crucial in providing guidance and support to first responders following traumatic events. This study’s purpose was to understand how one public service organization’s (PSO) leaders influence emergency dispatchers’ access to trauma-recovery resources. The Baldrige Excellence Framework provided the framework for this qualitative case study. Semi-structured interviews with the public service organization partner site (PSOPS) leaders were conducted and archival data and documents were reviewed and analyzed to gain a clearer picture of PSOPS leaders’ personal perspectives of and …

How Supply Chain Managers Develop Agile Capability Strategies In The Workforce, Bethany Iris Grace

Walden Dissertations and Doctoral Studies

Ineffective change management strategies lead to poor organizational performance. Higher levels of agile capabilities have been shown to improve success in managing change. The research problem was that supply chain managers do not have coherent strategies to develop agile capabilities in the workforce. The purpose of this qualitative, exploratory multiple case study was to investigate how supply chain managers develop strategies to build agile capabilities in the workforce. The conceptual framework that grounded this study includes resource-based view theory and leader-member exchange theory. The research question explored how supply chain managers develop strategies for building agile capabilities in the workforce. …

Involvement In Community Service And Spiritual Activities As Correlates Of Socially Responsible Leadership Among Undergraduate Students At Asia-Pacific International University, Thailand, Naltan Lampadan

Dissertations

Problem

Institutions of Higher Education invest considerable resources to provide students with leadership experiences through extracurricular activities, especially in community service and spiritual programming. The inter-relationship among these variables (socially responsible leadership, spiritual and community involvement) have not been investigated in faith-based institutions of higher education in Southeast Asia.

Purpose of the Study

This study had four purposes: (a) to examine the extent of student involvement in community service and spiritual activities; (b) to investigate the level of socially responsible leadership among undergraduate students; (c) to examine whether socially responsible leadership might be related to gender, nationality, class status, and …