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Servant As Leader: The Effects Of Servant-Leaders On Trust, Job Satisfaction, And Turnover Intentions In Intercollegiate Athletics, Rebecca M. Achen, Regan Dodd, Angela Lumpkin, Kris Plunkett Jul 2019

Servant As Leader: The Effects Of Servant-Leaders On Trust, Job Satisfaction, And Turnover Intentions In Intercollegiate Athletics, Rebecca M. Achen, Regan Dodd, Angela Lumpkin, Kris Plunkett

Servant Leadership: Theory & Practice

This study examined the possible influence of servant leadership in NCAA Division III intercollegiate athletics. Using a survey research design, 326 athletic department employees were asked to provide their perceptions of their athletic directors’ servant leadership characteristics and respond to questions on trust in leader, turnover intentions, and job satisfaction. Results from structural equation modeling suggested servant-leaders significantly and positively impacted perceptions of trust in leader and job satisfaction. Additionally, there was a significant effect of perceptions of servant leadership on turnover intentions as mediated by job satisfaction. Sport leaders taking a servant leadership approach in their organizations could help …


Asian Women's Leadership In Six Countries/Regions, Marion E. Broome, Eun-Ok Im, Jillian Inouye, Wipada Kunaviktikul, Chia-Chin Lin, Eui Geum Oh, Reiko Sakashita, Hsiu-Hung Wang Jul 2019

Asian Women's Leadership In Six Countries/Regions, Marion E. Broome, Eun-Ok Im, Jillian Inouye, Wipada Kunaviktikul, Chia-Chin Lin, Eui Geum Oh, Reiko Sakashita, Hsiu-Hung Wang

International Nursing Research Congress (INRC)

To describe the leadership needs of emerging nursing leaders in six countries/regions (Hong Kong, Japan, South Korea, Taiwan, Thailand, and the U.S.) and to provide directions for future development of Asian Women's Leadership.


Rebuilding Of The Temple And Renewal Of Hope: Leadership Lessons From Zerubbabel, Ezra, And Nehemiah, Hershey H. Friedman, Paul J. Herskovitz Jul 2019

Rebuilding Of The Temple And Renewal Of Hope: Leadership Lessons From Zerubbabel, Ezra, And Nehemiah, Hershey H. Friedman, Paul J. Herskovitz

The Journal of Values-Based Leadership

The past three decades have been witness to a nascent but compelling body of literature on lessons in leadership for business derived from biblical narratives. The aim of this paper is to advance that effort. Specifically, this study considers the leadership of Zerubbabel, the governor of Judah, who built the Second Temple on the ruins of the First. When he arrived in Judah from Babylonia, the walls of Jerusalem were breached and the entire country was filled with people hostile to constructing the Temple. One of the mysteries of the Bible is the disappearance of Zerubbabel from the biblical record. …


The Negative Impact Of Positive Stereotyping: Relationship Between Positive Stereotypes, Perceived Competence And Perceived Potential For Leadership, Megan Chan Jul 2019

The Negative Impact Of Positive Stereotyping: Relationship Between Positive Stereotypes, Perceived Competence And Perceived Potential For Leadership, Megan Chan

Undergraduate Honors Theses

For many years, Asian Americans have been positively stereotyped as the most successful racial group in America. Yet, very few Asian Americans occupy top leadership positions. This research investigates how positive stereotyping affects managers’ perception towards Asian Americans’ level of competence and potential for leadership. I conducted a scenario study with a sample of 315 people working and residing in the United States. These participants assumed the role of decisions makers and were presented with information about job applicants where the variable data (i.e. race) was manipulated. Based on the differences in ratings on Asian Americans and non-Asian Americans, I …


Teaching Management, Spirituality, And Religion: André Delbecq As A Pioneer, Stuart Allen, Peter E. Williams Jul 2019

Teaching Management, Spirituality, And Religion: André Delbecq As A Pioneer, Stuart Allen, Peter E. Williams

School of Educational Leadership

André Delbecq is remembered as a pioneer for his groundbreaking courses on spirituality for executive leaders. He generously shared his experiences with other educators in multiple presentations and articles beginning in the late 1990s. His writings provide insight into the content of his classes and practical teaching approach in the classroom. In this article and the accompanying video, edited from an interview with André in 2015, we provide an overview of André’s entry into teaching management, spirituality, and religion, and we reflect on his teaching philosophy. The video provides the reader with a glimpse of André’s warmth, passion, and wisdom …


Virtual Leadership In Organizations: Potential Competitive Advantage?, Thomas Kohntopp, J Mccann Jul 2019

Virtual Leadership In Organizations: Potential Competitive Advantage?, Thomas Kohntopp, J Mccann

Walden Faculty and Staff Publications

The present and future of virtual leadership is connected to the rise and direction of the digital economy, as new technologies and applications will change the way business connects internally and externally with stakeholders. Data are at the heart of the digital economy and its protection is critical. The digital economy is of great interest both domestically and internationally. Its development and future are at the heart of every country’s economic competitiveness (U.S. Department of Commerce, 2017).


"Our Leaders Were Mighty": Identifying Modern Leadership Philosophies In The Book Of Mormon, Christopher J. Peterson Jul 2019

"Our Leaders Were Mighty": Identifying Modern Leadership Philosophies In The Book Of Mormon, Christopher J. Peterson

Theses and Dissertations

The Church of Jesus Christ of Latter-day Saints provides a multitude of leadership opportunities to its members. Although many valuable leadership training resources are available, the Book of Mormon is surprisingly absent as a source material on leadership. Written by and about leaders in the ancient Americas, it seems like the Book of Mormon should contain important principles on how to lead within the context of building God’s kingdom that could be instructive. The Book of Mormon was not preserved to teach modern leadership styles, nor does its usefulness depend on how it does or does not connect to these …


Does Organizational Culture Serve As An Antecedent To The Dynamic Capability Of An Automated Customer Relationship System As An Example Of A Big Data Analytics Program In A Firm? A Case Study, Franklin Gregory Spencer Jul 2019

Does Organizational Culture Serve As An Antecedent To The Dynamic Capability Of An Automated Customer Relationship System As An Example Of A Big Data Analytics Program In A Firm? A Case Study, Franklin Gregory Spencer

Theses and Dissertations

This study seeks to determine if and how organizational culture can be an antecedent to the formation and exploitation of a dynamic capability at the firm level. This proposed study method is a holistic single case study of a privately owned multi-state regional independent insurance agency to determine the relationship between organizational culture and the dynamic capability of an automated customer relationship management system (ACRMS). The theoretical framework used in this study is dynamic capabilities developed by Teece, Pisano and Shuen (1997) and further modified and refined by Teece (2014). This framework is based on the premise of the ability …


Leader Co-Mentorship: A Journey Toward Purpose And Excellence, Kimberly T. Hodges, Belinda Frazee Jun 2019

Leader Co-Mentorship: A Journey Toward Purpose And Excellence, Kimberly T. Hodges, Belinda Frazee

International Nursing Research Congress (INRC)

Co-mentoring in leader dyads institute mutually beneficial learning relationships. This leader dyad leveraged co-mentoring to increase first year nurse retention by 47% and reduce patient harm by 60% while enhancing purpose and excellence within their clinical team.


A Grounded Theory Investigation Of Counselor Educators’ Socially Just And Culturally Responsive Counseling Leadership, Harvey Charles Peters Jun 2019

A Grounded Theory Investigation Of Counselor Educators’ Socially Just And Culturally Responsive Counseling Leadership, Harvey Charles Peters

Dissertations - ALL

The purpose of the grounded theory study was to develop an abstracted theory concerning how counselor educator leaders engage in and enact socially just and culturally responsive counseling leadership in professional association and higher education contexts. This study addressed two research questions: What processes influence counselor education leaders to engage in and enact socially just and culturally responsive leadership in the context of counseling associations and higher education? and How does socially just and culturally responsive leadership occur in the contexts of counseling associations and higher education?

This study included 18 participants with a range of social locations and professional …


Employee Engagement Around The World: Predictors, Cultural Differences, And Business Outcomes, Amanda Munsterteiger Jun 2019

Employee Engagement Around The World: Predictors, Cultural Differences, And Business Outcomes, Amanda Munsterteiger

Industrial-Organizational Psychology Dissertations

Employee engagement, the level of connection and enthusiasm an employee has with their organization, is a widely studied variable both empirically and practically within organizations. Despite the variable’s popularity, across the world employee engagement is moderately low. This may partially be due to the fact that a large majority of the research on employee engagement includes only Western samples, therefore limiting the external validity of the findings. The current study aimed to extend the cross cultural employee engagement literature by using a robust sample that is composed of client-facing consultants at a tech company across 22 countries (N = 5,579). …


How Nurse Leaders Assess Their Ethical Decision Making Practice, Before And After Ethical Leadership Training, Melissa Cole Jun 2019

How Nurse Leaders Assess Their Ethical Decision Making Practice, Before And After Ethical Leadership Training, Melissa Cole

International Nursing Research Congress (INRC)

This project reveals surprising results regarding how nurse leaders assess their ethical decision-making practice before and after attending ethical leadership training. Contrary to the Dunning-Kruger effect, immediately after participating, self-assessment scores elevated. Results endorse nurse leaders' benefit from collaboration and sharing best practice.


Training In Implementation Practice Leadership (Triple): Evaluation Of A Novel Practice Change Strategy In Behavioral Health Organizations, Enola Proctor, Alex T Ramsey, Matthew T Brown, Sara Malone, Cole Hooley, Virginia Mckay Jun 2019

Training In Implementation Practice Leadership (Triple): Evaluation Of A Novel Practice Change Strategy In Behavioral Health Organizations, Enola Proctor, Alex T Ramsey, Matthew T Brown, Sara Malone, Cole Hooley, Virginia Mckay

Open Access Publications

BACKGROUND: Effective leadership for organizational change is critical to the implementation of evidence-based practices (EBPs). As organizational leaders in behavioral health organizations often are promoted from within the agency for their long-standing, effective work as counselors, they may lack formal training in leadership, management, or practice change. This study assesses a novel implementation leadership training designed to promote leadership skills and successful organizational change specific to EBP implementation.

METHODS: We conducted a pre-post outcome evaluation of the Training in Implementation Practice Leadership (TRIPLE), delivered via three in-person, half-day training sessions, with interim coaching and technical support. Sixteen mid-level leaders (75% …


Determining The Level Of Cultural Competence Of College Police Departments: A Study Of Three Different Campuses, Michelle Fletcher, Randolph Burnside, Stephanie Pink-Harper Jun 2019

Determining The Level Of Cultural Competence Of College Police Departments: A Study Of Three Different Campuses, Michelle Fletcher, Randolph Burnside, Stephanie Pink-Harper

Journal of Public Management & Social Policy

This research examines the understanding that police chiefs on three college campuses have about cultural competence and determines how organizationally integrated cultural competence is in their police departments. This article uses semi-structured interviews and surveys to determine the levels and organizational integration of cultural competence. The findings indicate that there are varying degrees of cultural competence across the three departments. This was primarily based on three factors: the level of understanding of cultural competence, the emphasis placed on promoting cultural competence by departmental leadership, and administrative or legal barriers. Given the complexity of cultural competence, the article concludes by offering …


Intercampus Tension At Multi-Campus Institituions: A Phenomenological Study Of Higher Education Administrators, Steven Erickson Jun 2019

Intercampus Tension At Multi-Campus Institituions: A Phenomenological Study Of Higher Education Administrators, Steven Erickson

CUP Ed.D. Dissertations

While institutions spend more resources addressing affordability, access, and accountability measures, they face the added pressures of retirements in upcoming years. Consolidating administrative structures by forming multi-campus institutions is one potential solution that purports to save money and preserves access for students. Unfortunately, multi-campus institutions face intercampus tension that may reduce the expected gains in efficiency. In this phenomenological study, 11 experienced multi-campus administrators were interviewed regarding intercampus tension and leadership at multi-campus institutions. Analysis of the interview transcripts utilized Moustakas’ modification of van Kaam’s method and resulted in identifying competition for resources, differences in campus culture, local demands on …


The Lived Experience Of Healthcare Leadership Dyads: Perceptions Of Agency, Susan Murphy Campanelli Jun 2019

The Lived Experience Of Healthcare Leadership Dyads: Perceptions Of Agency, Susan Murphy Campanelli

All Theses And Dissertations

Healthcare leadership is evolving in response to recommendations from the Institute of Healthcare Improvement (IHI). Physicians and administrators are partnering to form leadership dyads. These leadership dyads are focusing on improving healthcare quality, decreasing costs, and improving access. Existing literature on healthcare dyads explores leadership training needs for physicians, focuses on the differences between physicians and administrators, and emphasizes the need to develop role clarity for dyad leaders. There is a lack of empirical literature exploring how the physician and the administrator develop into a leadership team and extend shared leadership into their organization.

This phenomenological study applies Bandura’s (1986) …


The Heritage Leadership Process: Exploring Meaning Making And Social Emotional Competencies In Heritage Interpretation And Education For Sustainability, Lynn Cartmell, Tonia Herndon, Thomas Moffatt, Katy Mike Smaistrla Lampe May 2019

The Heritage Leadership Process: Exploring Meaning Making And Social Emotional Competencies In Heritage Interpretation And Education For Sustainability, Lynn Cartmell, Tonia Herndon, Thomas Moffatt, Katy Mike Smaistrla Lampe

Dissertations

This study explores qualities identified as being critical to leadership work in heritage fields as identified by established leaders in heritage work. It also establishes a foundational definition of the term heritage leadership. After reviewing existing data to identify significant questions related to heritage leadership, the research team interviewed leaders in HIn and Education for Sustainability with a specific focus on leadership, meaning making, and social emotional competencies as guiding constructs in heritage leadership. A proposed definition of the term heritage leadership resulted: Heritage leaders aspire to serve others and to create meaningful connections to shared natural and cultural heritage …


Is Charismatic Leadership More Influentiai, In Societal Or Organizational Settings, Anna Kessler May 2019

Is Charismatic Leadership More Influentiai, In Societal Or Organizational Settings, Anna Kessler

Augsburg Honors Review

It is important to contrast charismatic leadership in the political-societal context with that in organizational settings to gain knowledge about the relative strengths and weaknesses of each of them. Regardless of the feasibility and validity of this comparison, it can be stated that the influence of to- day's large corporations is continually growing, also substantially affecting international politics and society as a whole. Hence, taking the increasing interconnectivity of nations and corporations into account, it is important to examine the similarities and differences of visionary leadership in both contexts in order to draw conclusions about their most successful application, which …


Social Innovators And Developmental Stages, Juan Carlos Rivas Espinosa May 2019

Social Innovators And Developmental Stages, Juan Carlos Rivas Espinosa

Dissertations

ABSTRACT

The past two decades have seen increased interest in social innovation as a leading source of change. While social innovation literature experienced vast growth, particularly in the Western world, there is limited research on the individuals engaged in it, especially concerning their leadership practice. The extant research focuses mostly on identifying traits and competencies exhibited by social innovators. These individuals are often thought of as exceptional people able to think systemically to identify and solve problems in novel ways. The field runs the risk of perpetuating the idea that to be a social innovator one must possess a specific …


Discursive Leadership: Exploring The "Black Box" Challenge In Transcultural Leadership Studies, Christopher Patrick Brown May 2019

Discursive Leadership: Exploring The "Black Box" Challenge In Transcultural Leadership Studies, Christopher Patrick Brown

Dissertations

The increasingly globalized U.S. workforce includes significant numbers of adult immigrants integrating into the North American professional sphere. As such, it is important to have concrete ways to study and interpret different cultures’ thinking about teamwork, and their models of enacting shared leadership and communication in a multicultural context. Since 2006, hundreds of millions in federal grant funding has been invested in university-based language and culture programs focused on training government personnel and heritage populations in the languages and cultures of the Middle East and Central and Southeast Asia. Little is known about the performative strengths and challenges of the …


Seeking Mirrors: Representation And Identity At Asian Pacific Islander Film Festivals, Yang Jiang May 2019

Seeking Mirrors: Representation And Identity At Asian Pacific Islander Film Festivals, Yang Jiang

Dissertations

Media representation plays an important role in shaping how we perceive ourselves. For ethnic and racial minorities, studies have confirmed that exposure to stereotypical and negative representations can harm the development of ethnic and racial identity. Currently, however, there is little understanding of how representation can support the development of ethnic and racial identity. Essentially, what might visibility, rather than invisibility, in media representation look like, and what is the relationship between visibility and ethnic and racial identity?

This dissertation sought to address these questions by looking at the experience of Asian Pacific Islander (API) attendees at API film festivals. …


Analyzing The Impact Of Student Involvement And Leadership Development On Academic Achievement, Kalie Sabajo May 2019

Analyzing The Impact Of Student Involvement And Leadership Development On Academic Achievement, Kalie Sabajo

M.A. in Higher Education Leadership: Action Research Projects

This study examined my effectiveness in supporting students’ use of the CSUSM Co-Curricular Model to deepen their understanding of and ability to articulate transferable skills between academics, employment, and extracurriculars, motivated by the following research question: (a) How can I, as a professional staff in student activities, support the students I serve to connect academic achievement and engagement in leadership development and student involvement? Data was collected through student self-evaluations, weekly one-on-one meetings, and larger group surveys with seven undergraduate students and three faculty members. My findings informed further implementation of the Co-Curricular Model in campus-wide programs and student evaluations.


Blame And Credit In Organizations: Theory And Evidence Explaining The Responses Of Leaders After Failure And Success, Jasmine M. Huang May 2019

Blame And Credit In Organizations: Theory And Evidence Explaining The Responses Of Leaders After Failure And Success, Jasmine M. Huang

Arts & Sciences Graduate Student Theses and Dissertations

The blame and credit literature has operated largely on the assumption that actors want to reduce the blame assigned to them and increase assigned credit (Gioia & Sims, 1985; Greenwald, 1980; Shaver, 1985). As a result, much of the literature has focused on the shifting of blame away from the self and of credit towards the self (e.g., Crant & Bateman, 1993), rather than other behaviors that are less self-serving (e.g., blame-taking, Gunia, 2011). This dissertation explores a variety of blame and credit behaviors and explains why leaders may enact different types of blame and credit behaviors. In Chapter 2, …


Title Ix And The Responsibility Of Leadership In Collegiate Athletics, Regan J. Mccomb, Chelsea Kaunert May 2019

Title Ix And The Responsibility Of Leadership In Collegiate Athletics, Regan J. Mccomb, Chelsea Kaunert

Honors Theses

Typically, when we hear about Title IX, we think of scholarship dollars, ratio of men’s and women’s sports, and equal funding, but in the past several years we have seen a shift in focus to sexual misconduct. Studies have repeatedly shown that sexual assault rates on college campuses are not on the decline. With one in five college students graduating a victim of sexual misconduct, we must now demand more of those we consider leadership in the university setting. Recently we have seen a trend of prominent women, including female athletes, speaking out about their experience with sexual assault. We …


Workplace Incivility: A Quantitative Study Of Public University Staff Member Experiences In The Northeast, Tracy M. St. Pierre Ma May 2019

Workplace Incivility: A Quantitative Study Of Public University Staff Member Experiences In The Northeast, Tracy M. St. Pierre Ma

All Student Scholarship

Workplace incivility is a construct similar to sexual harassment or bullying in that it is unwanted behavior and can cause negative emotions for those who experience it. However, it lacks the clear definition and legal repercussions that have been established for sexual harassment and bullying.


Post Millennial Generation In The Workforce, Tarynne N. Scott Ma May 2019

Post Millennial Generation In The Workforce, Tarynne N. Scott Ma

All Student Scholarship

The purpose of this study is to explore and gain a deeper understanding of what Post Millennials require for success in the workforce, and how they differ in their follower and cultural beliefs, as well as identify what specific leadership style(s) best fit this generation’s needs as followers.


Virtual International Leadership Within Organizations Overcoming Cultural, Language, And Physical Barriers, Jaye Mendros Goulet Ma May 2019

Virtual International Leadership Within Organizations Overcoming Cultural, Language, And Physical Barriers, Jaye Mendros Goulet Ma

All Student Scholarship

Advances in technology are allowing members of a team to collaborate while being geographically and spatially apart. These new teams, known as virtual teams, have benefits for both the organizations to which they belong and to the individual members.


Gardner-Webb Recognizes Students For Service And Leadership, Office Of University Communications May 2019

Gardner-Webb Recognizes Students For Service And Leadership, Office Of University Communications

Gardner-Webb NewsCenter Archive

Gardner-Webb University recently held a ceremony to recognize Student Leadership, Service, and Volunteerism. Winners of these awards exemplify the University’s core values of faith, service and leadership in their classrooms and communities. In recognition of the award presentation, each student may choose one book for purchase by Gardner-Webb’s Dover Memorial Library. The book will be inscribed with the student’s name and the date of the award presentation.


Doing From Being: Creating Organizational Integrity Through Mindful Self-Leadership, Adam Stonebraker May 2019

Doing From Being: Creating Organizational Integrity Through Mindful Self-Leadership, Adam Stonebraker

Mindfulness Studies Theses

Mindfulness in the workplace is a subject that has seen significant growth in recent years. Mindfulness, which is rooted in ancient contemplative practice, has gained much traction among Western audiences over the last few decades. The application of Mindfulness practices is prevalent now in workplaces, where its efficacy has been well-documented, and impact has included the reduction of employee stress, increased productivity, and enhancement of one’s well-being.

The principles of mindfulness can be applied across disparate workplace settings and in nearly any situation to help bolster employees’ presence and focus in the day-to-day and retain them in the place of …


The Ei Leadership Model: From Theory And Research To Real World Application, Kelly Dyjak Leblanc May 2019

The Ei Leadership Model: From Theory And Research To Real World Application, Kelly Dyjak Leblanc

Dissertations, 2014-2019

Whether a leader or the led, we all can point to examples of ineffective leadership – poor decision making, a lack of vision, inattention to morale, ineffective communication, systemic tendencies toward obstruction, and so forth. Similarly, most of us can identify characteristics that we do and do not esteem in the leaders we have known. The consequences of not attending to what actually is happening at these deep, complex, and interacting levels can mean the difference between success and failure from a leadership and organizational standpoint. The overarching purpose of applying the present leadership model to a real world organizational …