Digital Commons Network^™

Exploring Practices Leaders Of Teleworkers Use To Foster Employee Engagement: A Phenomenological Approach, Ronald Eric Snipes

Dissertations

Purpose: The purpose of this phenomenological study was to identify and describe the leadership practices used to foster employee engagement among teleworkers in the Veterans Health Administration’s Workforce Management and Consulting division and to examine why leaders believe those practices are important to sustaining employee engagement. The study was guided by the job demands–resources (JD-R) model, which proposes that employee engagement is strengthened when job resources buffer job demands and support motivational processes. As telework continues to expand across organizations, understanding how leadership practices influence engagement in remote environments has become increasingly important.

Methodology: A qualitative phenomenological research design was …

How Leadership Styles Can Effectively Alleviate Some Of The Organizational Stressors Of Food-Plant Workers, Latarshe Mccuthin

Theses and Dissertations

This applied dissertation was designed to investigate how leaders in the food processing industry perceive their management style and how they may alleviate some job related employee stress. There was no management training at the organization; the only training provided was for food safety for certification and licensure procedures. Once a year, the company listed a management course, but the supervisors had to pay for it without reimbursement. Further, although the course was available, most supervisors did not know of it.

The researcher developed semi-structured, in-depth interviews to answer the research questions regarding how supervisors perceived leadership styles, strategies, and …

Perceptions Of Black And African American Nurses On Leadership And Access To Professional Opportunities In Healthcare Within A Multicultural Workplace And How This May Impact Their Decision Making: A Phenomenological Study, Saeeka S. Richards

Theses and Dissertations

This applied dissertation is designed to provide a more compelling understanding of the perceptions of leadership and access to professional opportunities in healthcare within a multicultural workplace among Black and African American nurses. It is designed to explore their feelings and actions in dealing within a multicultural workplace as these relate to how they view leadership and how they perceive professional opportunities in their field. It will highlight how they manage themselves and cope with feelings of cultural dissonance when aspects of their own culture may collide with characteristics of other cultures. This research aims to bring awareness to the …

Making The Implicit Explicit: Leadership In Primary Care Dental Practice, Sally Hanks, Debby R.E. Cotton

Peninsula Dental School

Objectives: This paper reports on research aimed at understanding leadership activities in primary care dental practice, an under-explored area within the extant literature. Methods: The research employed a qualitative, exploratory paradigm, using Video Reflexive Ethnography (VRE) and Activity Theory (AT) to capture the lived experiences of seven participating dentists. Results: The research outlines the ways in which dentists demonstrate leadership skills in their daily work, identifying three interacting activity systems that define leadership in this setting: Patient Care (PC), Running the Surgery (RS), and Running the Practice (RP). Findings emphasise that leadership is directly related to patient care and is …

Exploring The Use Of Strategic Influencer Leadership (Sil) In Health Communication: A Cross-Cultural, Multi-Case Study, Katharina Wolf, Catherine Archer, Syafiq B. Assegaff, Joseph Nalloor

Research outputs 2022 to 2026

Purpose This study challenges the social media-centric view of influencers, arguing that health communication benefits from diverse strategic influencers beyond commercial figures. Trust, credibility and cultural resonance are essential for effective public health messaging, yet contemporary approaches often prioritise engagement metrics over strategic influence. Design/methodology/approach This paper employs a multi-case study approach to examine the strategic use of influencers in health communication across Indonesia, the United Arab Emirates and Australia during the COVID-19 pandemic. It explores how health professionals, royal representatives and a politician shaped public health messaging within culturally specific contexts. A mixed-methods approach, incorporating ethnographic research and thematic …

Exploring The Temporal Context Of Abusive Supervision, Alexandra Kandah

Graduate Studies Theses and Dissertations 2026

This dissertation examined the temporal dynamics of abusive supervision and their implications for employee burnout and turnover intentions. Drawing from gestalt characteristics theory and uncertainty management theory, this research investigated whether the timing, frequency, variability, and change in abusive supervision influence employee outcomes beyond traditional cross-sectional conceptualizations. Study 1 used a qualitative design to explore how abusive supervision unfolds over time. Fourteen working adults reporting a past abusive supervisor participated in semi-structured interviews focused on the temporal dynamics of their experience with abusive supervision. Results indicated that abusive supervision often began early, recurred frequently, and was characterized by unpredictability and …

Gratitude As Social Information: How Leader And Follower Gratitude Expressions Influence First-Level Supervisors’ Work Experiences, Meghan E. Kane

Graduate Studies Theses and Dissertations 2026

Gratitude is an important other-oriented, moral emotion known to promote individual well-being, strengthen social relationships, and foster positive workplace outcomes. Yet, organizational research has largely focused on gratitude as an individual trait or internal emotional state, with limited attention to its interpersonal signaling functions. Drawing on Emotion as Social Information (EASI) theory, this dissertation conceptualizes gratitude expressions as social cues that shape how others feel, think, and behave in the workplace. Focusing on first-level supervisors, an underexamined yet critical role in organizations, and integrating insights from leadership and followership research, this work examines how the source of gratitude expressions (leader …

The Other Side Of The Glass Cliff, Angela Onwuachi-Willig, Kellye Testy

Faculty Scholarship

First articulated by researchers Michelle K. Ryan and S. Alexander Haslam in 2005, the glass cliff theory posits that individuals from traditionally underrepresented groups in leadership, such as women and people of color, are more likely to obtain executive leadership positions during times of crisis, which means that such leaders take on their roles under conditions where they are more prone to fail. In this Essay, we focus on what we have termed “the other side of the glass cliff”: the intentional steps that women and people of color leaders in the legal academy have taken to build structures that …

Digital Leadership In The Era Of Ai: Present And Emerging Research Topics, Joanna Samul, João Falcão E Cunha

European Management Studies

Purpose: This study explores the development of digital leadership in the context of rapid digital transformation and the expanding role of artificial intelligence. Its primary objective is to synthesize current knowledge on the concept of digital leadership and its core competencies and outline prospective research directions. To achieve this, the paper reviews existing research themes and examines the influence of digital leadership on various employee and organizational outcomes.

Design/methodology/approach: The research employed a systematic literature review, incorporating content analysis of 162 peer-reviewed articles retrieved from two major academic databases: Scopus and Web of Science. This approach enabled a comprehensive …

The Perception Of Leader Identity: The Impact Of The Covid-19 Pandemic On Interfaith Hospital Chaplains, Zachary C. Wooten, Jocelyn R. Brown

Interdisciplinary Journal of Leadership Studies

This article showcases the results of one research question in a multi-question study, specifically, “How do interfaith hospital chaplains perceive themselves leaders or part of the leadership process?” To answer this question, researchers interviewed ten interfaith hospital chaplains and employed interpretive phenomenological analysis (IPA). The analysis revealed the participants’ views that interfaith hospital chaplains are part of the leadership processes in hospital systems. A significant opportunity exists for chaplains and the healthcare system at large to engage in a more expansive, interdisciplinary understanding of leadership with the work of healthcare chaplaincy at the center of such discourse. This understanding moves …

Book Review: Growing Women In Ministry: Seven Aspects Of Leadership Development, Beth Ann Fisher, Victoria Blondeau

Discernment: Theology and the Practice of Ministry

Growing Women in Ministry: Seven Aspects of Leadership Development, by Anna R. Morgan. Grand Rapids: Baker, 2024. 272 pages, $30.

Abc Pharmaceutical Company Change Model: Implementing J.P. Kotter's 8-Step And Adkar Change Models For Ethical Alignment, Shelbi B. Chandler, Amalfi Gayosso, Alison Lawton, Ali Holness-Roland

The Scholarship Without Borders Journal

In this paper, we use the pseudonym ABC Pharmaceuticals (ABC) to refer to the company under examination, GlaxoSmithKline (GSK). ABC Pharmaceutical (ABC) must assess, adapt, and change to ensure regulatory compliance, maintain and attract employees, and remain competitive. ABC has a history of erroneous practices and is at risk internally with employees, and externally with regulators and the public sectors. The authors applied J.P. Kotter’s (1996) 8-step and the ADKAR (Hiatt, 2006) models for change management. J.P. Kotter’s top-down model addresses leadership’s role in creating a compelling vision aligned with its actions, and the ADKAR bottom-up model assesses employees’ readiness …

Picturing Disparities: Unveiling Gendered Racism In Athletic Leadership Through Photo Elicitation, Eddie Comeaux, Ajhanai C.I. Keaton, Briana A. Savage, Dresden June Frazier, Sara Grummert

Journal of Issues in Intercollegiate Athletics

This study explored National Collegiate Athletic Association (NCAA) Division I athletic administrators’ views regarding the professional accomplishments of women athletic directors by race/ethnicity. More than 2,000 full-time athletic administrators (e.g., athletic directors, academic advisors/counselors for athletes, and coaches) responded to a photograph of and vignette about either a Black or white woman athletic director. The study found that although some athletic administrators were supportive of women athletic directors regardless of race, some showed signs of race evasiveness and stark differences in their perceptions of deservingness consistent with racial bias. These findings have implications for campus leaders and other higher education …

Phenomenological Qualitative Study Exploring The Lived Experiences Of Women With Terminal Degrees Related To The Gender Gap In Education Leadership Roles, Ashley Walker

Doctoral Dissertations and Projects

The purpose of this hermeneutic phenomenological study was to understand the gender gap within education leadership for female teachers with terminal degrees within a Midwestern suburban school district and geographically similar educators recruited via Facebook. The theory that guided this study was Bandura’s theory of self-efficacy as it explains the relationship between self-efficacy and the choice to pursue professional leadership roles. Using purposeful and snowball sampling, 10 women were selected to participate in this study. Nine women who fit the selection criteria were recruited from the XYZ school district, and one participant was recruited via Facebook. Data were collected through …

Play, Instruct, Lead: Investigating The Influence Observing Same-Gender Role Models Has On Leadership Development Of Collegiate Women Student-Athletes Coaching At Youth Sports Camps: A Phenomenological Study, Mercy-Nora Osei

Doctoral Dissertations and Projects

The purpose of this phenomenological study is to describe how observing same-gender role models influenced the leadership development of collegiate women student-athletes (CWSA) when coaching at youth sports camps (YSC) at NCAA institution campuses in the United States. The theory that guided this study was Albert Bandura’s theory on social learning, as it explained the relationship between observational learning and the influence role modeling had on leadership development. The central question was: How does observing same-gender role models influence the leadership development of collegiate women student-athletes when coaching at youth sports camps? This study used a transcendental phenomenological design to …

Assessing Leadership In Business: A Critical Investigation Of Michelle Obama, Narineh Gevorkian

Honors Scholar Theses

Michelle Obama, the former First Lady of the United States, has emerged as a powerful figure in politics, social advocacy, and public service. During her time in the White House, she worked on initiatives in education, health, and military family support while inspiring millions of people worldwide through her authenticity and advocacy. What distinguishes Michelle Obama as a leader is how her influence comes not from authority or hierarchy, but from connection, empathy, and moral purpose. This approach allows her to lead with authenticity, motivate others, and address inequalities within communities. As the first African American First Lady in US …

Assessing Leadership In Business: A Critical Investigation Of Lorne Michaels, Emily Laput

Honors Scholar Theses

This thesis critically investigates the leadership effectiveness of Lorne Michaels, the executive producer behind the comedic institution Saturday Night Live (SNL). For nearly half a century, Michaels has cultivated a unique and high-pressure environment credited with launching the careers of numerous comedic actors. Drawing upon Kouzes & Posner's Five Principles of Exemplary Leadership framework and peer-reviewed research, this analysis examines the balance Michaels strikes between fostering innovation and exercising strict control. Ultimately, this thesis aims to provide a nuanced understanding of Lorne Michaels' leadership, assessing its effectiveness within the dynamic and often volatile environment of live television production and …

[Wisdom Leadership Strategies To] Represent, Reflect, Respect, And Respond: Reflective Practices In Recreating Nursing’S Global Future, Gwen Sherwood

Biennial Convention (CONV)

Applying wisdom leadership integrates principles of legacy leadership for looking forward, not backward, to influence others in developing change by catalyzing individual best while inspiring others/teams to collectively influence organizational culture (1). Wisdom leadership fulfills legacy leadership by focusing outward on others; herein lies the intersection with caring science in embodying the utmost of being human through knowing, being, and doing by serving others. Emerging from reflective practice skills reflecting on one’s purpose, values, and meaning respect both personal and professional lenses. Wisdom leaders build their legacy of what they want to be known for through awareness of intra and …

Collaboration As A Strategy For Member Engagement, Kathryn Keane, Viji George

Biennial Convention (CONV)

Purpose: Professional organizations which offer members opportunities to collaborate at local, state, national, and international levels promotes member engagement. Proactive leadership strategies improves engagement (George & Massey, 2020). The skills developed through collaboration within professional organizations often translate to enhanced performance in members' workplace settings (Sullivan & Stevenson, 2009). Collaborative efforts guide the development of nurses' professionalism (He et al., 2024). Collaboration fosters deeper connections, boosts participation, and promotes innovation by leveraging diverse perspectives, shared goals, and collective problem-solving. Recent studies highlight that such collaborative efforts improve organizational performance by building trust, accountability, and psychological safety within teams (Scager et …

Recognition As A Strategy For Member Engagement, Brenda Owusu, Jacqueline Thomas

Biennial Convention (CONV)

Purpose: Member engagement, participation and commitment to professional organization is important to meet organization goals leading to its growth and development. Effective strategies are essential to promote involvement, increase retention, and enhance community among members (Frangieh et al., 2024). One practical approach is recognizing outstanding contributions at the section level within regional chapters. Such initiatives help cultivate a culture of appreciation, motivating members to stay actively involved and contribute further to the organization’s goal. Public acknowledgment of members’ efforts also fosters a sense of belonging and pride, which can lead to increased loyalty and commitment to the organization (Lansing et …

Celebration As A Strategy For Member Engagement, Karis Casseus, Karen Worthy

Biennial Convention (CONV)

Purpose: Engagement is the foundation for cultivating vibrant and sustainable professional organizations, and Sigma exemplifies this commitment through its robust focus on member involvement. Celebrating organizational events is a strategic mechanism to enhance connections, commemorate achievements, and solidify the shared values that unify members. (Eddy et al., 2021; Sweeney & Wiseman, 2023). Celebratory environments are consistently linked to heightened satisfaction and commitment, driving long-term organizational success (George & Massey, 2020; Reid, 2024). This presentation delves into the transformative impact of planned celebrations and intentional recognition, formal or informal, in fostering member engagement by nurturing a sense of belonging, elevating morale, …

Living The Balance Theory Of Wisdom With Leadership Values In Mind, Daniel J. Pesut

Biennial Convention (CONV)

In creating the Balance Theory of Wisdom, Sternberg (1) defined wisdom as the application of intelligence, creativity, and knowledge to the common good by balancing and mediating the values of self (intrapersonal), others (interpersonal), and institutional (extra-personal) interests over the long and short terms in service of adapting, shaping, and selecting environments, that is, to represent, respect, reflect, and respond in shaping the future. The functional consequences of this definition suggest that wise people have exceptional insight into human development and life matters, look for deeper meaning, tolerate ambiguity, have compassion, are other- and purpose-focused, and recognize the limits of …

Caring Science As Embodied Wisdom: Balancing Intrapersonal, Interpersonal, And Extrapersonal Factors, Sara Horton-Deutsch

Biennial Convention (CONV)

The intersection of caring science and the balance theory of wisdom reveals profound connections between therapeutic practice and theoretical frameworks of human understanding. We examine how caring science inherently encompasses explicit knowledge—systematic, teachable aspects of healthcare—and tacit knowledge—intuitive, experience-based understanding practitioners develop over time. Exploring these knowledge domains with the lens of the balance theory of wisdom aligns caring science with the theory's core principles of balancing multiple interests, adapting to environmental contexts, and pursuing the common good (1).
Practicing through the lens of caring science implicitly aligns with wisdom-based decision-making by balancing intrapersonal (self), interpersonal (others), and extrapersonal (institutional) …

The Heart Of Leadership: What Is The Importance Of Emotional Intelligence In Leadership?, Catherine E. Lee

M.S. in Leadership

Emotional intelligence is a concept that has been gaining traction in recent decades, and organizations have been trying to assess its place within leadership and training. Previous research on this topic has shown the growing importance of emotional intelligence in the workplace, with particular attention to employee retention and satisfaction. By using a mixed methods approach to understand the importance of emotional intelligence (EI), this paper explores the specific components of EI employees look for in an organization and a leader. Using a survey of almost one hundred respondents and six in-depth interviews, EI was determined to have a significant …

A Strategic Leadership Approach To Build An Innovative Culture Through Ebp, Qi, And Research, Angela G. Bennett, Emily Calabro

Biennial Convention (CONV)

Background: Healthcare organizations face mounting pressure to improve patient outcomes while reducing costs in a rapidly changing environment. Strong leadership is essential to foster a culture of inquiry and innovation that drives evidence-based practice (EBP), quality improvement (QI), and research. However, barriers such as resource limitations, risk aversion among managers, and a lack of clear frameworks for frontline staff can impede these efforts. This initiative addressed these challenges by empowering nurses at all levels to engage in scholarly activity and lead improvement efforts.

Methods: A team of three nurse leaders within a 12-hospital system developed a comprehensive program including …

Strategies Leaders Use To Reduce Voluntary Attrition Among Employees With Access To Wellness Programs, Cara Murray

Walden Dissertations and Doctoral Studies

Voluntary employee attrition presents ongoing challenges for organizational leaders, particularly among employees whose workplace needs and preferences are unmet. The problem is that many leaders lack effective strategies to mitigate voluntary attrition, which negatively impacts productivity, morale, and overall organizational performance. Grounded in the job demands–resources model and wellness climate theory, the purpose of this qualitative pragmatic inquiry project was to explore strategies leaders used to reduce voluntary employee attrition among employees who have access to workplace wellness programs. The participants were six organizational leaders from mid-sized and public-sector organizations who successfully mitigated voluntary attrition. Data were collected through semistructured …

A Phenomenology Study Of African American Male’S Perception Of Black Church Leadership, Eric Lewis

Doctoral Dissertations and Projects

Previous research has identified a gender disparity exists within the context of the Black Church. More specifically, the gender disparity focuses on the fact that there are more women than men in the context of the Black Church. The purpose of this phenomenological study was to explore the perceptions and attitudes that African American males have about Black Church leadership. In addition to this, to also identify if there is a congruence between the perceptions that Black males have about Black Church leadership and their level of engagement or non-engagement. The theory guiding this study is hermeneutic phenomenology, also known …

The Lived Experiences Of Black Women Who Pastor Men In The Christian Methodist Episcopal Church, Karen En Bailey Garrison

Doctoral Dissertations and Projects

This qualitative phenomenological research project will explore the lived experiences of Black women pastoring at least three (3) who are not genetically related, weekly attending male congregants in the historically patriarchal culture of the Christian Methodist Episcopal (CME) Church with a minimum of at least one hundred (100) weekly attendees or more, and actively ordained. The CME Church has traditionally believed that the Bible prohibits women from serving as pastors or in any position of control over men. In four previous studies, Harden (2023), Morgan (2024), Tribble (2005), and Williams (2024) found that female pastors encountered obstacles throughout their journey …

Leadership With Kindness: A Human-First Approach To Belonging, Denise Mcdowell Dr.

The Journal of Advancing Education Practice

Abstract

Leadership with Kindness: A Human-First Approach to Belonging explores the significance of belonging and mattering as essential elements of effective leadership. This reflection paper presents a human-first framework grounded in five interconnected pillars: clarity through compassion, courage in care, connections over control, consistency with integrity, and accountability through kindness. Together, these pillars form a foundation for cultivating belonging and purpose in organizational and educational settings. Drawing from leadership experience, psychological safety, student development theory, and neuroscience, this manuscript suggests that environments built on kindness benefit both individuals and organizations by cultivating trust, inspiring innovation, and sustaining resilience.

Key Words …

Establishing Nursing Excellence: A Quality Improvement Approach To Nursing Administration Evaluation Using Frontline Feedback, Meredith Sykora

Doctor of Nursing Practice Projects

In the increasingly complex environment of nursing education, leadership quality and responsiveness significantly influence workplace culture, faculty satisfaction, professional development, and student outcomes. Despite these realities, many academic nursing programs, including the Division of Nursing at a community college in Arkansas, lack formal structures for bidirectional leadership evaluation. This gap limits frontline faculty’s ability to provide formative feedback to program leaders, weakening shared governance and transparency. The purpose of this quality improvement project was to evaluate leadership effectiveness following the implementation of a structured bidirectional feedback process between nursing faculty and program leaders. Guided by Kouzes and Posner’s Leadership Practices …