Digital Commons Network^™

Development Of Leader Voice And Leader Silence Scales: How And Why Leaders Choose To Remain Silent Or Speak Up During Situations Of Workplace Aggression, Katherine L. Dickins

Theses and Dissertations

This study aimed to investigate the factors that drive leaders to speak up or remain silent when witnessing workplace aggression and to develop scales to measure leader voice and leader silence. While research on employee voice and silence exists, leader voice and silence need more theoretical development. I used an exploratory sequential mixed-method design to address these gaps. Subjects: Study one included 26 graduate management students and 35 leaders across multiple industries in the United States who witnessed workplace aggression in their unit. Study 2 included 345 people who supervised others at work. Instruments: Seven open-ended questions asking respondents to …

Examining The Experiences Of Dei Practitioners: A Look At The Racial Disparity In Policing Of Black People And The Subsequent Need For Adaptive Leadership, Lashawn Taylor

Theses and Dissertations

For centuries, Black people in the U.S. have had to navigate structural and institutional racism. This is especially true for the system of policing, which evolved from pre-emancipation slave patrols. Though law enforcement agencies have made strides in the past 160 years, Black people continue to be targeted and killed by police at a disproportionate rate. Evidence shows that DEI training initiatives within policing often fail to reduce this racial disparity that exists in policing. Yet, improved training outcomes surrounding racial relations continues to be a priority. The purpose of this qualitative, phenomenological study was to examine the experiences of …

Not At The Expense Of Me: Best Practices For Black Women Diversity, Equity, Inclusion, And Social Justice Practitioners In Higher Education, Brittney Michelle Elese Fink

Theses and Dissertations

This qualitative research paper investigated the intersection of the COVID-19 pandemic and the year 2020 in sparking a phenomenon of hiring chief diversity officers (CDOs) in higher education. By exploring the interplay between the pandemic, racial justice movements, evolving higher education landscape, and institutional accountability, this study aimed to understand the motivations behind the increased hiring of CDOs during this transformative period. Additionally, this research examined the specific effects of this phenomenon on Black women diversity, equity, inclusion and social justice (DEI&J) professionals in higher education. The findings contribute to a deeper understanding of the opportunities and challenges faced by …

Leadership Best Practices In Fostering Collaboration For Transformative Change In International Nongovernmental Organizations: A Phenomenological Study, Colton Manley

Theses and Dissertations

For nearly a century, International Non-Governmental Organizations (INGOs) have spearheaded humanitarian relief and development efforts worldwide. However, the increasing complexity and interconnectivity of global challenges demand a fundamental shift in the operations of INGOs. Collaboration has emerged a key strategy in driving systemic change and addressing the root causes of complex issues. Leaders play a pivotal role in fostering these essential relationships and cultivating a collaborative ecosystem. While leadership remains paramount, there is a critical need to understand how INGO leaders can cultivate transformative collaboration, a collaborative approach aimed at addressing the root causes of complex issues and driving systemic …

A Phenomenological Study On Tokenism And Leadership Style Of Black Executives In Corporate Organizations, Alan Keith Caldwell

Theses and Dissertations

The demographic composition of the United States is changing. In relation to race, the minority is becoming the majority. This demographic shift creates a more diverse workforce, which increases executive-level opportunities for Black professionals at corporate organizations. However, data indicates that very few Black people are in corporate organizations’ executive-level (VP, SVP, and C-Suite) roles. This study investigated tokenism’s role in developing Black executives’ leadership styles at global corporate organizations. The aim of this investigation focused on uncovering the experiences of Black executives in a corporate environment, including their leadership style. Phenomenological Inquiry served as the method to collect data. …

Impact Of Supervisors’ Person-Centered Listening On Sense Of Belonging Among Occupationally Minoritized Healthcare Professionals, Nelu Nedelea

Theses and Dissertations

Significant gender and racial disparities are evident when comparing the composition of the U.S. healthcare workforce to the general U.S. population. Latinx individuals are underrepresented across all professions, while non-White individuals and women are occupational minorities in executive roles and in physician, surgeon, and advanced practitioner roles. Lack of diversity poses problems for underrepresented healthcare professionals, their organizations, and their patients. While diverse professionals experience various forms of microaggression, discrimination, prejudice, and diminished sense of belonging in their fields, these conditions can compromise communication among the various healthcare professionals involved with a patient, in turn, potentially threatening patient safety and …

Global Workforce Dynamics: A Quantitative Analysis Of Inclusion, Retention, And Performance Across United States And Japanese Cohorts In A Multinational Corporation, Cecil Wroton Johnson Iii

Theses and Dissertations

Globalization has lowered geographic and cultural workforce boundaries by increasing global workforce diversity (Boitano et al., 2017; Ferdman et al., 2021; Güzel et al., 2021; Weiss & Wilkinson, 2018). Furthermore, societal revelations through health and social crises have called for multinational corporations to respond with representative workforce diversity (Banks & Harvey, 2020; Dixon-Fyle et al., 2020; Kim & Roberson, 2021). The convergence of globalization, global governance and public policy are factors of global workforce dynamics that reinforce the inevitability of workforce diversity and the necessity for the intentional creation of inclusive work environments (Mor Barak, 2022; Roberson, 2006). This quantitative, …

Voluntary Employee Turnover And The Engagement Perception Of Responsibility, Troy Duerr

Theses and Dissertations

This research project investigates voluntary employee turnover and perceptions of engagement responsibility within organizations. In the aftermath of the COVID-19 pandemic, the US workforce experienced significant pressures. Through qualitative research with semi-structured interviews of 15 professionals, key themes influencing engagement and disengagement were identified. These themes include leadership, recognition, role autonomy, team collaboration, unmet career promises, and poor communication. Participants represented various industries, from Fortune 10 companies to family-owned businesses, and held roles from individual contributors to divisional leaders. This research offers both theoretical advancements and practical solutions, emphasizing the necessity of shared responsibility between employees and organizations in managing …

Black Women Leaders Bend But Don’T Break: A Qualitative Examination Of Coping With Workplace Inequity In Fortune 500 Companies, Quennette Standford Taylor

Theses and Dissertations

Black women account for 7.1% of the United States (U.S.) population (U.S. Census Bureau,2023); however, they only comprise 2% of executive positions (EEOC, 2023), 1.4% of the Fortune 500 C-suite (Corbett, 2022), and .4% of Fortune 500 CEOs (Dawuni & Frazier, 2022). Typical advice regarding career growth and progression centers on hard work and dedication as facilitators of achievement. However, this is a broken model for Black women, whom studies show follow an inconsistent path and employ a variety of strategies to reach executive levels of leadership as they navigate inequitable systems, treatment, and behaviors in the workplace (Beckwith et …

Understanding Startup Dynamics: A Qualitative Exploration Of Founder Leadership Impact On Organizational Culture, Nikita Mathur

Theses and Dissertations

The business landscape presents challenges and opportunities for startups, influenced by the leadership of their founders. This study investigated how a founder’s leadership qualities, values, and vision influence the organizational culture. This study explores the dynamic interplay between leadership behaviors and cultural outcomes, offering new insights into the organization development process within startup contexts. The analysis that transformative leadership qualities, such as empowerment, transparent communication, and strategic decision-making, along with a clear and compelling vision, are essential for fostering a culture that supports innovation and adaptability. This thesis contributes to the broader field of organization development by bridging theoretical frameworks …

The Long-Lasting Credibility: A Leadership Model For Building Trust In Multinational Companies, Suelen Schneider Demaría

Theses and Dissertations

The purpose of this research was to examine the strategies, challenges, and measures of trust-building between leaders and team members in multinational organizations. This topic is significant because (a) the deficit of trust in leadership has spread across industries and nations over the last decades (Edelman, 2023), imposing a high penalty on organizations and society (Covey & Merrill, 2018); (b) in contrast, in a trusting environment, happiness, cooperation, and results are enhanced (Zak, 2017); and (c) trust is also an issue in cross-cultural settings because the traditional notion of trust is binary and Western, leaving out cultural awareness necessary to …

Strategies And Best Practices For Career Advancement For Female Officers In The United States Military, Kayleigh Axtell

Theses and Dissertations

Although there have been significant policies in support of advancing women in the military, they still face many challenges in advancing their careers. Nonetheless, women still have the desire and propensity to serve and work toward higher-ranking leadership positions. Prior research has utilized both qualitative and quantitative research and data from veterans and a combination of officers and enlisted personnel. This paper adds to the literature by using a qualitative, phenomenological approach leveraging the lived experience of active-duty female military officers. Appreciative inquiry and best practices frameworks create the theoretical foundation for this research. Chapter 1 introduces the advancement of …

Conducting Change: The Effect Of A Music Director’S Leadership Factors On Players’ Performance Within The Symphony Orchestra, Mehran Tebyani

Theses and Dissertations

This study delved into the dynamic relationship between an orchestra and its conductor, exploring how this partnership transcends mere interpretation of musical scores to craft immersive auditory experiences that resonate with the audience and authentically convey the composer's emotional narrative. Influential conductors harmonize diverse talents, channeling collective energy through a shared and communicated vision. They can orchestrate teams of passionate and skilled musicians toward success or dismantle the team's synergy through ineffective leadership, misaligned role assignments, and poor coordination. The contemporary role of the conductor in a symphony orchestra is evolving. Gone are the days of the autocratic, sometimes dictatorial …

Breaking The Bamboo Ceiling And De-Bunking The Model Minority Myth, Yun Saksena

Journal Articles: College of Dentistry

Leadership roles must incorporate representation from all involved individuals for the resulting decision-making process to reflect the interests and expertise of a diverse organization. Many resources have rightly focused on developing historically underrepresented racial and ethnic (HURE) leaders. Though numbers of Black and Hispanic dental school deans have increased, more work is needed for these and other HURE groups such as American Indians. Asians are not classified as HURE. As an aggregated group they have robust presence in the dental workforce in North America, the United Kingdom and Australia. The assumption is they are fine, so the group is ignored. …

Dismantling Pervasive Gender Stereotypes In Healthcare Leadership Contexts With An Ecological Systems Theory Approach, Andrei A. Lux, Nasim Salehi, Diarmuid Hurley, Elizabeth Emanuel

Research outputs 2022 to 2026

Leadership emergence is fraught with pervasive gender stereotypes, and women remain underrepresented in senior leadership roles, particularly in healthcare organisations. We apply ecological systems theory to explain how environmental factors enable or inhibit women’s leadership emergence in healthcare settings. We interviewed 17 senior female leaders in the Australian healthcare sector to explore how gender-related perceptions affected their leadership journeys. Five themes emerged that challenge existing narratives: men supported women’s advancement; women impeded other women’s progress; vulnerability was a leadership strength; ambitious women were ostracised; and women were ‘given’ leadership opportunities rather than actively pursuing them. By situating these findings within …

Master Of Social Work Portfolio, Amber Thornton

Graduate Student Portfolios, Professional Papers, and Capstone Projects

This reflection on my journey through the Master of Social Work (MSW) program highlights the transformative influence of critical self-reflection, research, policy analysis, and leadership in shaping my development as a social worker. The program has equipped me with key competencies to engage effectively with individuals, families, groups, and communities, promoting empowerment and advancing social justice. Through hands-on experiences in individual engagement, family assessment, group intervention, and organizational evaluation, I have gained a holistic understanding of social work that emphasizes empathy, tailored interventions, and systemic change. My involvement in policy practice and advocacy has underscored the importance of evidence-based research …

Supervisor Integrity Empowers Employees To Advocate For Diversity In Problematic Climates, Timothy G. Kundro, Brett H. Neely Jr., Cindy P. Muir (Zapata)

Department of Management: Faculty Publications

Supervisors struggle to encourage employees to engage in diversity advocacy—key behaviors that help promote more equitable workplaces. Research hints that one reason for this struggle may be that employees lack the empowerment to engage in such behaviors. Drawing on perspectives that conceptualize diversity advocacy as a moral and virtuous behavior, we integrate research on leadership and empowerment to suggest that supervisor integrity can empower observers to engage in diversity advocacy. In exploring boundary conditions, we draw on performance models to counterintuitively suggest that this effect is strongest when employees perceive a negative diversity climate, as employees see the greatest need …

Leadership And Emergent Faith Communities In Canada: A Phenomenological Study, Anne Anderson

Theses and Dissertations (Comprehensive)

The purpose of this study is to explore how participants within emergent faith communities in Canada experience leadership. Through a phenomenological approach, members from five emergent faith communities across Canada have been interviewed in a semi-structured format. Emerging themes of transformational leadership, community along with belonging, and possible future areas of research will be discussed.

Navigating Unknown Complexities: School Superintendent Perspectives Of Leading During Covid, Jamie Mikelle Pearson Iannone

UNF Graduate Theses and Dissertations

The COVID-19 pandemic has presented unprecedented challenges for educational leaders, particularly superintendents, who have been tasked with navigating the complexities of leading during a global crisis. In this study I explored the perspectives of superintendents on leading during COVID-19 and examined the application of Complexity Leadership Theory in educational settings. Through semi-structured interviews with superintendents from diverse districts, I investigated the strategies and approaches employed by educational leaders to address the multifaceted challenges posed by the pandemic. I also examined the impact of Complexity Leadership Theory on educational practices and outcomes during the pandemic. The findings suggest that superintendents have …

An Examination Of High School Principals And The Influences That Supported Their Leadership Capacity, Jodiann Beeson

University of the Pacific Theses and Dissertations

Research indicates that high school principals play a crucial role in a school’s success by shaping its culture, influencing teacher retention, and impacting student attendance and academic performance. The purpose of this phenomenological qualitative study was to explore the phenomenon of the lived experiences of high school principals, understand their perceptions of the influences that supported developing their leadership capacity, and identify the barriers that prevented them from developing their capacity to lead. This study investigated the experiences of eight high school principals in California to understand their perceptions of the influences that factored into developing and sustaining their leadership …

Leadership In Social Service Non-Profit Organizations: An Interpreative Phenomenlogical Analysis Of Executive Leadership High Attrition Levels And Proposals For Change, Stephanie Fredericka Wanza

Theses and Dissertations

The purpose of this study is to address how leaders who are employed at non-profit organizations can utilize change management frameworks, leadership style, strategic planning and organizational best practices to reduce attrition levels at their organizations. The focus of this study is three-fold: a) to understand why high attrition takes place at non-profits; identify what change model/s, types of leadership styles and best practices can be effective in reducing leader attrition, b) explore the development of a leadership framework by understanding how to manage change at nonprofits through the Carnall (1986), Shields (1999) and Cummings and Worley (2009) change management …

How Political Elite Leverage Twitter To Polarize America, Woodson Morris Hobbs V

Theses and Dissertations

While social media has changed how humans use the internet, Twitter has drastically reformed how individuals worldwide receive their news. As news outlets fail to keep up with the rapid dissemination of information online, Twitter has become a sounding board for the political elite who leverage the platform's immediacy and virality. This study, using Quantitative Ethnography's Epistemic Network Analysis, seeks to determine if the political elite, specifically members of Congress, are leveraging Twitter to spread polarizing information to strengthen their base. In this study, extensive coding of select members of the 118th Congress was completed and compared to Voteview.com's DW-Nominate …

Cultivating Change: School Leaders Implementing Dei Systems In K-12 Schools, Rosalyn Simone Robinson

Theses and Dissertations

Diversity, equity, and inclusion (DEI) in K-12 education are essential to creating an educational environment where every student, staff member, and stakeholder brings unique perspectives, experiences, and skills. K-12 schools are embracing DEI systems as an expression of their diverse populations, cultivating a school culture that celebrates differences and develops an affinity for inclusion. Equity, as the foundation, guarantees all students equal access to opportunities and resources, regardless of their background. Inclusion goes beyond mere representation to make everyone feel appreciated, heard, and empowered. School leaders inspire the school community by fostering a collective vision and dedication to DEI. Establishing …

Department Chairs’ Impact On The Diversity, Equity, And Inclusion Of Their Departments, Nicholas R. Garcia Ii

Theses and Dissertations

Department chairs serve not only as the leaders of their departments but also as middle managers in their schools, colleges, and universities. While many department chairs see their role as having little authority, they still play an integral role in day-to-day campus operations (Hunt & Jones, 2015). As leaders of their departments, chairs can directly influence the department’s organizational culture (Schein, 2010), including the culture of diversity and inclusiveness. Departments nationwide are being held responsible for increasing the diversity of the faculty and responding to students' calls for diversity. Departmental organizational culture and the role of the chairperson are essential …

Turnover Intention Of Women Leaders: The Role Of Leader Identity Development, Haleigh Broucher

Graduate Research Theses & Dissertations

Women’s turnover rate within leadership positions exceed that of men, but the literature fails to outline the specific contexts and antecedents of such gender differences in turnover. Drawing from the leader identity literature, I outline how gender differences in leader identity strength can help illuminate why we see higher turnover intention of women in leadership positions. Given that a strong leader identity has shown to lower turnover intention, I investigate how the leader identity development process unfolds differently for women (compared to men). Leader identity development occurs through the exchange of leader behavior asserting authority (i.e., leader claims) and follower …

A Quantitative Analysis Of Empathy Trait As A Moderator Of Leadership Behavior, Barbara N. Rodriguez

Theses and Dissertations

There are indications that empathic concern for others has been declining around the world (Konrath et al., 2014). Empathy has long been recognized as a component of social functioning that significantly influences behavior that impacts relationships with others on both personal and societal levels (Batson, 2009; Davis, 2017; M. L. Hoffman, 2000; Stilwell, 2001). Leaders who apply empathy in their leadership can promote stronger connections with others (Gentry & Sadri, 2007), and foster social closeness and well-being (Morelli et al., 2015). While traits and behaviors are helpful predictors of effective leadership (Judge & Piccolo, 2004; Mumford et al., 2000), there …

Adapting To Change While Leading And Supporting Others, Kevin F. Hub

Pedagogicon Conference Proceedings

Those effectively adapting to change lead by example and support others by acknowledging the emotions connected with organizational change. An authentic assessment in an education leadership class helps students acquire this essential skill, using John Kotter’s Eight Stage Process of Creating Major Change, and can be replicated across many disciplines.

Leadership Through The Special Olympics Florida, Aubrey M. Anthony, Brooke Leggiero, Cameron Weeks, Octavius Woods

High Impact Practices Student Showcase Spring 2024

The Special Olympics is a nationwide organization that focuses on providing a safe environment for individuals with intellectual disabilities. In Florida, this organization provides many opportunities for us to get involved and is why we chose this organization. We admired their mission for positivity and inclusivity, and therefore jumped at the opportunity to get involved. Some of this involvement included attending the recreational sporting events, playing with the athletes, and contacting the staff that was involved. We learned through this service learning, that the Special Olympics Florida is a truly congruent organization, and shows that their espoused values align with …

Exploring The Professional Identity Development And Leadership Capacities Of A Doctor Of Occupational Therapy, Sarah Bream, Julie Mclaughlin Gray

Journal of Occupational Therapy Education

Occupational therapy literature contains little evidence of the added value of clinical doctorate education, the professional identity of a Doctor of Occupational Therapy, or distinctions between master’s-prepared and doctorate-prepared occupational therapists. This study is intended to add to the literature base through the systematic and in-depth exploration of the experiences of graduates from a post-professional clinical doctorate program in occupational therapy. The goal of this study was to examine the professional identity transformation experienced by occupational therapists completing a doctorate degree, and to better understand the Doctor of Occupational Therapy identity. The study followed a qualitative descriptive design, including participant …

Exploring Manifestations Of Pluriform Love In The Leadership Of Christian Early Childhood Communities: A Phenomenological Study 2019-2024 In New Zealand, Sharon Kaye Judge

Dissertations

Problem

This study responds to the need to explore and/or propose models of leadership for Christian early childhood education and care (ECEC) settings in New Zealand (NZ). While previous studies identify love and care as a priority there is a need to define and prioritize Biblical understandings of love that may align with the principles of the national ECE framework. The study represents an alternative narrative to the neo-liberal influences which dominate areas of ECEC leadership through the marketization and standardization of children’s services nationally and globally.

Purpose of Study

Many factors contribute to the purpose of this study which …