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Relationship Between Organizational Trust, Communication, And Team Performance Within Virtual Teams, Cornelius Thomas Session Jan 2021

Relationship Between Organizational Trust, Communication, And Team Performance Within Virtual Teams, Cornelius Thomas Session

Walden Dissertations and Doctoral Studies

Virtual teams have become a cost-saving strategy for global collaboration and training, but trust and communication failures decrease overall performance. Business leaders who fail to understand the relationship between organizational trust, communication, and team performance undermine global virtual teams’ full potential. Grounded in the life cycle of virtual teams’ theory, the purpose of this quantitative correlational study was to examine the relationship between organizational trust, communication, and team performance within virtual teams in the information technology (IT) industry. Data were collected from survey responses of 48 virtual IT business leaders who work in the Washington, D.C. metro area. The results …

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Leadership Influence On Dispatcher Access Of Trauma Recovery Resources, Ariel R. Place Jan 2021

Leadership Influence On Dispatcher Access Of Trauma Recovery Resources, Ariel R. Place

Walden Dissertations and Doctoral Studies

Emergency dispatchers experience duty-related trauma exposure that can lead to reduced work engagement, compromised employee health, and increased organizational costs. Leadership is crucial in providing guidance and support to first responders following traumatic events. This study’s purpose was to understand how one public service organization’s (PSO) leaders influence emergency dispatchers’ access to trauma-recovery resources. The Baldrige Excellence Framework provided the framework for this qualitative case study. Semi-structured interviews with the public service organization partner site (PSOPS) leaders were conducted and archival data and documents were reviewed and analyzed to gain a clearer picture of PSOPS leaders’ personal perspectives of and …

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How Supply Chain Managers Develop Agile Capability Strategies In The Workforce, Bethany Iris Grace Jan 2021

How Supply Chain Managers Develop Agile Capability Strategies In The Workforce, Bethany Iris Grace

Walden Dissertations and Doctoral Studies

Ineffective change management strategies lead to poor organizational performance. Higher levels of agile capabilities have been shown to improve success in managing change. The research problem was that supply chain managers do not have coherent strategies to develop agile capabilities in the workforce. The purpose of this qualitative, exploratory multiple case study was to investigate how supply chain managers develop strategies to build agile capabilities in the workforce. The conceptual framework that grounded this study includes resource-based view theory and leader-member exchange theory. The research question explored how supply chain managers develop strategies for building agile capabilities in the workforce. …

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Latina Female Superintendents Securing Positions In Small Rural School Districts, Irma Castillo, Velma D. Menchaca, Veronica Lopez-Estrada Jan 2021

Latina Female Superintendents Securing Positions In Small Rural School Districts, Irma Castillo, Velma D. Menchaca, Veronica Lopez-Estrada

Organization and School Leadership Faculty Publications

Underrepresentation of women in the position of school superintendent has been identified as an equity issue in the field of education. National demographics show that approximately 73% of school superintendents are male as compared to only 27% female. Of these female superintendents, Latina and nonwhite female superintendents make up a small percentage of this group (Kominiak, 2016) and scarce in the literature. This research study revealed that Latina superintendents were attracted to small rural districts with a familial environment with high levels of parental and community involvement. They shared the perspective that small rural communities seemed to be more receptive …

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Higher Education's Immunity To Change: Understanding How Leaders Make Meaning Of Their Student Success Landscape, Brittany Motley Jan 2021

Higher Education's Immunity To Change: Understanding How Leaders Make Meaning Of Their Student Success Landscape, Brittany Motley

Antioch University Dissertations & Theses

Closing equity gaps in the higher education sector is a long-standing issue. This issue has become exacerbated with the impact of COVID-19 and racial injustices happening across America. Now more than ever it has become imperative to use participatory action research to understand how leaders make meaning of their student success landscape and use that meaning to influence their strategic action for equity. I engaged two student success stakeholders from one university as co-researchers to help identify a problem in practice as it relates to equity gaps in student success. We used a modified approach to immunity to change (ITC) …

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Student Self-Harm: The Impact On An Elementary School Principal's Leadership, Jason Daniel Rose Jan 2021

Student Self-Harm: The Impact On An Elementary School Principal's Leadership, Jason Daniel Rose

LMU Theses and Dissertations

Research on self-harm and children tends to focus on adolescent children (12 years of age and above). There is limited available information about self-harm in children ages 11 years and younger. This study utilized autoethnography as the methodology to provide a rich description of the professional experiences and practices of an elementary school principal who worked with self-harming primary-aged students. Based on an autoethnographical analysis, this study proposes future research and makes recommendations for school leaders implementing trauma-informed practices, educators working with self-harming students, and districts committed to proactive support.

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Collaboratively Designing A National, Mandated Teaching Performance Assessment In A Multi-University Consortium: Leadership, Dispositions And Tensions, Amanda Mcgraw, Ron “Kim” Keamy, Jeana A. Kriewaldt, Robyn Brandenburg, Rebecca Walker, Nadine Crane Jan 2021

Collaboratively Designing A National, Mandated Teaching Performance Assessment In A Multi-University Consortium: Leadership, Dispositions And Tensions, Amanda Mcgraw, Ron “Kim” Keamy, Jeana A. Kriewaldt, Robyn Brandenburg, Rebecca Walker, Nadine Crane

Australian Journal of Teacher Education

It is a requirement for pre-service students in Initial Teacher Education programs in Australia to successfully complete a teaching performance assessment (TPA) before they graduate. This follows similar requirements in other international contexts, particularly the United States, where standard-based assessment is also a focus. As members of the design team of a TPA, which was affirmed by a nationally appointed Expert Advisory Group in Australia, we examine the social processes contributing to the development of a high-stakes assessment task. Significant challenges emerged through the nature of the task and the responsibility developers had for ensuring validity and fairness, but also …

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Advancing Workplace Diversity: Weathering The Storm To Create A Path Toward Diversity, Equity, And Inclusion, Lisa T. Toler Jan 2021

Advancing Workplace Diversity: Weathering The Storm To Create A Path Toward Diversity, Equity, And Inclusion, Lisa T. Toler

All Faculty and Staff Scholarship

The inherent culture communicated within an organization influences and affects the practices the organization takes, and, in turn, employee performance (Ritchie, 2000). The purpose of this book chapter is to identify what characteristics can bring visibility to the career experiences of Black, Indigenous, and People of Color (BIPOC) through a critical examination of the literature on organizational culture, leadership, and organizational behavior in the context of Diversity, Equity, and Inclusion (DEI). The resulting outcome of such an outlook on career experiences for the BIPOC community is important in creating and sustaining fair practices in diversity, equity, and inclusion in order …

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How Male Technology Leaders Navigate Inclusion And Diversity Expectations Using A Paradoxical Leadership Framework, Lori Ann Hofmann Jan 2021

How Male Technology Leaders Navigate Inclusion And Diversity Expectations Using A Paradoxical Leadership Framework, Lori Ann Hofmann

Antioch University Dissertations & Theses

Male technology leaders have faced mounting expectations regarding topics related to inclusion, diversity, and equity (IDE). The impact of COVID-19, events exposing racial injustice, as well as political discord in the US have increased sensitivities to when and how leaders should respond to this highly charged arena. This study seeks to understand more about male leaders’ experiences of navigating the tensions and expectations that often accompany enacting IDE practices. Leaders that have experience in leading technology organizations as well as a background in technology or product development participated in interviews exploring various aspects of their experience with IDE topics. The …

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Exploring The Use Of Courageous Followership In Conversations With Nurses And Their Colleagues, Elizabeth L. Paxton Jan 2021

Exploring The Use Of Courageous Followership In Conversations With Nurses And Their Colleagues, Elizabeth L. Paxton

Antioch University Dissertations & Theses

Health care is fraught with communication issues, many of which can lead to patient safety errors and toxic behaviors. Communication in a hierarchical environment has been historically challenging, especially for nurses. Courageous followership, a style of leadership first introduced in the early 1990s, is a duality of “powerful leaders supporting powerful followers” (Chaleff, 2009, p. 3). The tenets of this leadership style empower both the leader and the follower to have the courage: to assume responsibility, serve, transform, challenge, take moral action, speak up to the hierarchy, and listen to the follower. All of these actions are needed in the …

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When Knowing Is Not Enough: A Narrative Exploration Of How K-12 Teachers Make Decisions About The Transfer Of Critical Competencies From Professional Learning To Daily Practice, Nell E. Ballard-Jones Jan 2021

When Knowing Is Not Enough: A Narrative Exploration Of How K-12 Teachers Make Decisions About The Transfer Of Critical Competencies From Professional Learning To Daily Practice, Nell E. Ballard-Jones

Antioch University Dissertations & Theses

School districts spend millions of dollars each year to provide training and learning to staff working in direct and indirect service to students (National Council on Teacher Quality, 2021). This financial commitment says nothing about what is even more important: the need for school employees and the systems in which we work to serve students more effectively. Despite vast allocations of time and money and presumably best intentions for better social and academic outcomes for students, very little data exist that reflect regular transfer and application of training/learning into professional practice (Nittler et al., 2015). By and large, schools and …

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Self-Concept, Healthcare, And Leadership: Understanding The Lived Experiences Of Physician Leaders In Urban Community Healthcare Centers, Eric James Charlton Jan 2021

Self-Concept, Healthcare, And Leadership: Understanding The Lived Experiences Of Physician Leaders In Urban Community Healthcare Centers, Eric James Charlton

Antioch University Dissertations & Theses

Reducing disparities in health services delivery and outcomes is a continued challenge. The consistence of healthcare disparities, despite advances in medical technology and increased awareness of the problem, poses an ongoing test to the nation. There is a growing body of work that demonstrates providing access to good primary care may be the most effective intervention at hand. For over 40 years, community health centers have been providing quality, comprehensive primary care focusing on reducing health outcome disparities. Increased awareness is now emphasizing primary care elimination of health disparities within disadvantaged, underserved populations. A major failing of the system that …

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Womanists Leading White People In Intergroup Dialogue To End Anti-Black Racism: An Interpretive Phenomenological Analysis, Tawana Angela Davis Jan 2021

Womanists Leading White People In Intergroup Dialogue To End Anti-Black Racism: An Interpretive Phenomenological Analysis, Tawana Angela Davis

Antioch University Dissertations & Theses

Womanism is a term curated by Alice Walker (2004) that centers Black women’s lived experiences, past and present, encouraging Black women to no longer look to others for their liberation (Floyd-Thomas, 2006). Soul 2 Soul Sister’s Facing Racism program is facilitated by Womanist instructors, who work with groups of mostly white people to address anti-Black racism. This qualitative study explored the experiences of white participants who took part in this program, Facing Racism, which holds Womanism as its central guiding principle. Although pre- and post-surveys were routinely conducted over the years about participants’ experiences with Facing Racism, this study sought …

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Video Meetings In A Pandemic Era: Emotional Exhaustion, Stressors, And Coping, Betty J. Johnson Jan 2021

Video Meetings In A Pandemic Era: Emotional Exhaustion, Stressors, And Coping, Betty J. Johnson

Antioch University Dissertations & Theses

In the first quarter of 2020, societal upheavals related to the COVID-19 pandemic included employers’ work-from-home mandates and an almost overnight adoption of video meetings to replace in-person meetings no longer possible due to contagion fears and social distancing requirements. This exploratory study aimed to address, in part, the scientific knowledge gap about video meetings as a source of emotional labor. The study used mixed methods to explore three hypotheses concerning how the contemporary use of video meetings related to emotional exhaustion, stressors, and coping. Data were gathered through an online survey questionnaire. Emotional exhaustion, the dependent variable in the …

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Virtual Empowerment: The Exploration Of Leadership Aspirations Of Young Nepali Girls Using Virtual Participatory Action Research, Sara Safari Jan 2021

Virtual Empowerment: The Exploration Of Leadership Aspirations Of Young Nepali Girls Using Virtual Participatory Action Research, Sara Safari

Antioch University Dissertations & Theses

Adolescent girls in developing countries, especially those from impoverished backgrounds, face many challenges, such as cultural preference for sons, child marriage, and gender-based violence and harassment, which limit their access, opportunities, and leadership skills. The purpose of this study was to create a virtual empowerment and leadership program for young women based on extant literature, as well as best practices empowerment programs from South East Asia and empirical data. The main goal of the study using Virtual Participatory Action Research (V-PAR) was to organically create a leadership development program where the participants are the developers of the program. The goal …

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Being Needed, Cared For, And Present: Belonging And Disability In The Seventh-Day Adventist Church In North America, Shannon M. Trecartin, Mikelle Wile, Terrance P. Trecartin, Petr Činčala Jan 2021

Being Needed, Cared For, And Present: Belonging And Disability In The Seventh-Day Adventist Church In North America, Shannon M. Trecartin, Mikelle Wile, Terrance P. Trecartin, Petr Činčala

Faculty Publications

Many Christian churches seek to be places of belonging, yet present barriers to inclusion. The present research focuses on disability and belonging in members of the Seventh-day Adventist (SDA) Church in North America. Data from the SDA Global Church Survey (2017–2018) were used to measure attendance, perceived care, and sense of being needed. Results: Differences in attendance, leadership, and “feeling cared for” were observed. The findings of this study suggest that the SDA Church has had both successes and room for growth in terms of creating opportunities for belonging among people with disabilities. Implications for other denominations are also discussed.

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Learning Organization In A Time Of Crisis: A Case Study Of Logistics And Freight, Llc And Covid-19, Matt Meador Jan 2021

Learning Organization In A Time Of Crisis: A Case Study Of Logistics And Freight, Llc And Covid-19, Matt Meador

Electronic Theses and Dissertations Archive

The term learning organization (LO) is a widely used conversation piece in corporate cultures, particularly among managing practitioners and leaders in talent management, learning and development, and leadership development (Marquardt, Berger, & Loan, 2004). Given the market upheaval due to COVID-19, this work incorporates current literature on a learning organization's dimensions, known as characteristics, through a qualitative approach. This investigation aims to capture the experiences of managing practitioners as the logistics community revisits learning strategies due to the extremely rapid change of COVID-19 (Ferguson et al., 2020; Marquardt, Berger, & Loan, 2004). Marsick and Watkins dimensions of a learning organization …

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Game Changing Leadership: Developing A Student Athlete Leadership Identity Development Model, Sally Gates Parish Jan 2021

Game Changing Leadership: Developing A Student Athlete Leadership Identity Development Model, Sally Gates Parish

Electronic Theses and Dissertations Archive

There are several theoretical models and approaches to define the leadership identity development of college students, however, none of these models adequately frame the specific leadership identity development of collegiate student athletes. The purpose of this grounded theory study is to develop a leadership model to address this gap by explaining the leadership values and behaviors unique to student athletes and to understand if their leadership experiences occur in a staged, scaffolded way. The research questions guiding this study are: What are the staged, scaffolded leadership identity development experiences of collegiate student athletes? What are the common leadership values and …

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Stress Resilience Development Of Undergraduate Student Leaders At Faith-Based Universities During The Covid-19 Pandemic: A Grounded Theory Study, David Heitman Jan 2021

Stress Resilience Development Of Undergraduate Student Leaders At Faith-Based Universities During The Covid-19 Pandemic: A Grounded Theory Study, David Heitman

University of the Pacific Theses and Dissertations

Undergraduate student leaders express increasing stress levels, often leaving them unprepared to lead in a complex world of challenge and change. While higher education heavily invests in preparing graduates to think critically and lead successfully, research shows an increasing number of students display low-stress resiliency and risk-aversion while struggling to cope with challenge and failure pre-and post-graduation. This study, conducted at faith-based Christian universities during the COVID-19 pandemic, used grounded theory to generate a generalizable leadership stress resilience model that explains: (a) Why and how undergraduate student leaders experience stress; (b)The influence of stress on student leaders at faith-based institutions; …

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Principals' Leadership Style As A Predictor Of School Climate In Urban High Schools In Baltimore, Kelly Alicia Watson Jan 2021

Principals' Leadership Style As A Predictor Of School Climate In Urban High Schools In Baltimore, Kelly Alicia Watson

Walden Dissertations and Doctoral Studies

To improve student achievement in urban public schools with high poverty, it is important to address specific leadership styles (i.e., transformational, transactional, and passive-avoidant leadership styles) in relationship to their school climate. The purpose of this multivariate correlational study, framed by leadership theory, was to investigate the relationship between principals' leadership and school climate as perceived by high school teachers in an urban school district. The relationship between three predictor variables (average class size, years of experience of the teacher, and leadership style) and one criterion variable (school climate) was examined. The Multifactor Leadership Questionnaire was used to measure leadership …

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Preventable Error Reduction Leadership Strategies Of Nurse Managers In A Hospital Setting, Sedrick Diego Bedolla Jan 2021

Preventable Error Reduction Leadership Strategies Of Nurse Managers In A Hospital Setting, Sedrick Diego Bedolla

Walden Dissertations and Doctoral Studies

AbstractPreventable medical errors in the healthcare industry account for hundreds of thousands of patient deaths annually. Nurse managers strive to develop strategies to reduce incidences of preventable medical error and increase patient safety in their organization to improve performance and reduce harm in the healthcare industry. Grounded in the complex adaptive systems theory, the purpose of this qualitative single case study was to explore strategies nurse managers use to reduce the rate of preventable medical errors among employees. The participants comprised 6 nurse managers who successfully used strategies to lower the rate of preventable errors in a healthcare facility in …

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Relationship Between Project Manager’S Gender, Years Of Experience, And Age And Project Success, Michael Hijazi Jan 2021

Relationship Between Project Manager’S Gender, Years Of Experience, And Age And Project Success, Michael Hijazi

Walden Dissertations and Doctoral Studies

Information technology (IT) leaders lose billions of dollars and experience implementation delays because of failed projects. IT leaders must assign the right IT project manager to prevent project failure. Grounded in the critical success factor theory, the purpose of this quantitative correlational study was to examine the relationship between project managers’ gender (PMG), project managers’ years of experience (PMY), project managers’ age (PMA), and project success (PS) in the IT industry. Data were collected from 105 project managers in the U.S. IT sector using an online survey distribution platform. The results of the multiple regression analysis were not statistically significant. …

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The Relationship Between Leadership Style, Job Satisfaction, Nurse Retention, And Patient Care Outcomes: A Systematic Review, Richard Lazarus Nwaorgu Jan 2021

The Relationship Between Leadership Style, Job Satisfaction, Nurse Retention, And Patient Care Outcomes: A Systematic Review, Richard Lazarus Nwaorgu

Walden Dissertations and Doctoral Studies

Poor nurse retention, job dissatisfaction, and reduced patient health outcomes are pervasive issues at the healthcare institution of this project. Institutional data reflects a continual decline in retention and job satisfaction rates, which in 2018 showed a 20% drop in retention and a 25% drop in job satisfaction. The institution’s annual survey identified perceptions about leadership styles that gave rise to negative nursing behaviors and the negative impact on patient care outcomes. The purpose of this systematic review project (SRP) was to identify the relationship between nursing leadership styles, job satisfaction, nurse retention, and patient care outcomes within a hospital …

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The Glass Ceiling: Effects Of Motivation And Morale On Women In Emergency Management, Becky Bernat Jan 2021

The Glass Ceiling: Effects Of Motivation And Morale On Women In Emergency Management, Becky Bernat

Walden Dissertations and Doctoral Studies

Large emergency management organizations are organizations in which women are known to be hindered from becoming leaders. However, the effects that lack of opportunities for advancement has on women’s motivation and workplace attitude have not been thoroughly addressed. The purpose of this qualitative study was to explore the experiences of women working at a large emergency management organization, specifically how perceptions of the glass ceiling affected their motivation and attitude in the workplace. The research questions were focused on gender limitations in career advancement, motivational factors, including extrinsic and intrinsic, and the morale of women who had experiences with gender …

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Leaders’ Perceptions Of Innovation Processes In Public Sector Organizations, Ronald Mcgarvey Jan 2021

Leaders’ Perceptions Of Innovation Processes In Public Sector Organizations, Ronald Mcgarvey

Walden Dissertations and Doctoral Studies

Successful innovation in the public sector has not yielded the intended results, thus the need exists for public sector leadership to foster innovation. This issue is important as the public sector represents up to 25% of a developed nation’s gross domestic product and is expected to deliver services efficiently. The purpose of this case study was to explore the skills public sector leaders need to foster innovation. The conceptual framework included organizational culture, motivation in innovative environments, implementation of innovation, and organizational relationships of Glor’s public sector organization theory, which helped consider minor or major challenges, intrinsic or extrinsic motivation, …

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Factors Leading To Organizational Success Despite Low Trust In Leadership, Myriam Elizabeth Seay Jan 2021

Factors Leading To Organizational Success Despite Low Trust In Leadership, Myriam Elizabeth Seay

Walden Dissertations and Doctoral Studies

Generally, research results have suggested that employees’ lack of trust in leadership typically results in poor performance. The purpose of this research was to explore the factors that contributed to the federal government’s organizational success despite organization employees’ low interpersonal trust/distrust in the agency’s leadership. This change in the theory of trust was identified as a gap in literature; the change in the traditional knowledge of trust merits this specific problem to be explored and analyzed for further understanding. The conceptual framework was composed of trust, distrust, and employee-leader interpersonal trust/distrust theory. A qualitative exploratory case study was used along …

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The Impact Of Telehealth Services Offered By Home Care Agencies On Patient Safety, Moyna Temple Jan 2021

The Impact Of Telehealth Services Offered By Home Care Agencies On Patient Safety, Moyna Temple

Walden Dissertations and Doctoral Studies

There is little available research about how home care agencies attempt to address patient safety during the nurse virtual healthcare visit. The purpose of this quantitative correlational study was to determine, during the delivery of telehealth care by a home care agency, to what extent the level of education of the registered nurse, the level of education of the director of the home care agency, and the clinical decision support system (CDSS) impact patient safety. The framework for the study was the complex sociotechnological systems model. Data from the 2007 National Home and Hospice Care Survey were analyzed using logistic …

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Principal Servant Leadership Effects On Relationships With Teachers In Underperforming Schools, Marta Georgina Vasquez-Mcnamara Jan 2021

Principal Servant Leadership Effects On Relationships With Teachers In Underperforming Schools, Marta Georgina Vasquez-Mcnamara

Walden Dissertations and Doctoral Studies

Research has shown that a leaders’ behavior can impact employee organizational outcomes and how employees engage at work. The primary purpose of this qualitative, interpretive, phenomenological study was to interview a purposeful sample of teachers and a principal at an underperforming school to examine and understand their lived experiences and the meaning of principal–teacher relationships in underperforming schools using a servant leadership framework. The goal was to describe principals/teachers’ experiences, perceptions, and meanings associated with servant leadership in building relationships. Data were collected by conducting semistructured interviews. Following an interpretive phenomenological analysis approach, the data were transcribed and coded for …

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Leader Strategies That Increase Employee Performance In The Nigerian Public Sector, Oluwashola Martha Elias-Fatile Jan 2021

Leader Strategies That Increase Employee Performance In The Nigerian Public Sector, Oluwashola Martha Elias-Fatile

Walden Dissertations and Doctoral Studies

AbstractLow employee performance can hinder productivity in the Nigerian public sector. Leaders of public sector organizations in Nigeria who lack strategies to increase employees’ performance experience decreased productivity. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies leaders in the Nigerian public sector used to increase employee performance. Participants were four public sector leaders in Nigeria who successfully developed and implemented strategies to increase employee performance. Data were collected from semistructured interviews and internal and external documents, such as training programs, training calendars, meeting agendas, staff letters of recommendation, and staff handbooks. …

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Employee Retention Strategies In The Quick Service Restaurant Industry, Jason Gorham Jan 2021

Employee Retention Strategies In The Quick Service Restaurant Industry, Jason Gorham

Walden Dissertations and Doctoral Studies

Organizations whose managers cannot retain their employees often experience additional hiring and training costs, a loss of continuity and productivity, and risk damaging employee morale. Some managers in the quick-service restaurant industry (QSRI) lack strategies to retain employees, thereby adding to an organization’s expense. Grounded in the transformational leadership theory, the purpose of this single case study was to explore employee retention strategies in the QSRI. The eight participants were managers of two restaurants in the QSRI located in the Midwest who have successfully implemented employee retention strategies. Data were collected through semistructured interviews and a review of company documents …

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