Digital Commons Network^™

Evaluation Of Action Plan Management Strategy To Improve Survey Readiness And Decrease Negative Accreditation Findings, Carla Pierson

Walden Dissertations and Doctoral Studies

This project was an evaluation of a quality improvement (QI) initiative conducted in a large medical enterprise to address the problem of poor performance of their hospitals in accreditation surveys. The desired outcome was to evaluate whether an innovative plan of correction process was impactful in reducing the negative outcomes of regulatory and accreditation surveys. The practice-focused question guiding this project addressed the effect of the pre-accreditation evaluation and a plan of correction process in this QI initiative on reducing requirements for improvement (RFI) and condition-level deficiencies (CLD) cited in a recent The Joint Commission survey review. This project was …

Generation Z’S Perception Of Leadership Effectiveness, Lauren Seamon

Walden Dissertations and Doctoral Studies

The newest generation entering the workforce, Generation Z, has unique characteristics and workplace preferences that distinguish this generation from previous generations. The specific management problem is that current organizational leaders lack knowledge regarding which leadership style Generation Z employees perceive as most effective and risk not providing a productive and supportive workplace climate. The purpose of this quantitative correlational study was to examine leadership style preferences as perceived among Generation Z office employees as most effective for providing a productive and supportive workplace climate. Generational theory and social exchange theory comprised the theoretical framework. The research questions were designed to …

Identifying What Transformational Leadership Elements Principals Are Utilizing To Retain Kindergarten To High School Teachers, Johnny Ray Vahalik

Walden Dissertations and Doctoral Studies

Teacher turnover in a large urban school district exceeded the state average annually from 2016 to 2020. Previous studies and local evidence indicate a gap in practice might currently exist, consisting of principals not making the best use of the most effective transformational leadership elements to consolidate and increase teacher retention. While many researchers agree that principal leadership has had the most significant influence on teachers’ decisions to stay in or leave their schools, there is a gap in the literature on what principal leadership practices influence teachers’ decisions to stay or leave. The research question that guided this study …

Leadership Strategies That Reduce Voluntary Turnover Among Millennials, Yesenia Andrade

Walden Dissertations and Doctoral Studies

Decreased performance from high employee turnover can result in lower organizational profitability. Business leaders of sales organizations who lack leadership strategies to reduce voluntary turnover experience high turnover rates among millennials and observe significantly lower organizational productivity and profitability. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore what strategies some business leaders in sales organizations used to reduce voluntary turnover among millennial employees. The participants comprised five leaders in sales organizations from Southern California who experienced a reduction in voluntary turnover among their millennial employees. Data were collected from semistructured interviews and …

Successful Ethical Reporting Strategies In The Technology Industry, Frances Aida Billingsley

Walden Dissertations and Doctoral Studies

AbstractTechnology employees can feel restricted if there is an inability to report unethical behaviors safely, resulting in disengagement and reduced work performance. Technology managers need effective, ethical reporting strategies to improve work performance. Grounded in stakeholder theory, the purpose of this multiple case study was to explore the ethical reporting strategies that three technology managers used to improve work performance in New Jersey. The data sources were semistructured interviews and company documents from the companies’ websites, annual reports, professional association biographies, and the LinkedIn profiles of participants. The three primary themes that emerged using thematic analysis were documenting incidents immediately, …

Stress, Resiliency, And Burnout Among Leaders In The Counseling Profession, Adriana Bovee

Walden Dissertations and Doctoral Studies

Leaders in the counseling profession face many demands. The purpose of this quantitative regression analysis study was to determine if there was a predictive relationship between the independent variables of stress and resiliency and dependent variables of burnout, emotional exhaustion, depersonalization, and personal accomplishment among leaders in the counseling profession. Transformational leadership theory and resilience theory were applied as the theoretical framework of this study. A cross-sectional data collection method was used, and data were collected through anonymous online surveys from a purposive sample of 75 counseling leaders. Data analyses methods included descriptive statistics and multiple linear regressions. Results indicated …

Strategies To Promote Employee Engagement In The Aerospace Industry, David R. Cunningham

Walden Dissertations and Doctoral Studies

Disengaged employees harm organizational performance. Lack of employee engagement costs manufacturing leaders in the United States billions of dollars annually in productivity. Guided by the personal engagement theory, the purpose of this single case study was to identify strategies manufacturing leaders use to improve employee engagement. The participants were manufacturing leaders in the aerospace industry in southern California. Data were collected from face-to-face semistructured interviews with three participants and a review of company engagement strategies available on the company website. Data were analyzed using thematic analysis and methodological triangulation. Four themes emerged: (a) leadership competency, (b) intrinsic and extrinsic motivation, …

Strategies Retail Managers Use To Retain High-Performing Salespeople, Eric M. Packer

Walden Dissertations and Doctoral Studies

Some retail managers lack strategies to improve the retention of high-performing salespeople. Losing high-performing salespeople leads to capital losses that threaten organizational and community sustainability. Grounded in leader-member exchange leadership theory, the purpose of this qualitative single case study was to explore strategies used by four retail managers to retain high-performing salespeople in Atlanta, Georgia. Data were collected using semistructured interviews and a review of company documents. Data were analyzed using thematic analysis, and three themes emerged: interpersonal relationships, recognition, and operational programs. A key recommendation for retail industry leaders is to develop a culture of trust by demonstrating transparency …

Leadership Strategies Executives Use To Sustain Small Businesses Beyond 5 Years, Gai Chol Paul

Walden Dissertations and Doctoral Studies

Although small businesses contribute to the economic growth of many African nations, the rate of small business failure in Africa is high. Small business leaders who lack effective leadership strategies risk business failure through loss of profit. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore leadership strategies leaders of small internet service providers used to sustain their businesses beyond 5 years. The participants were five small internet service provider leaders in Juba, South Sudan, who sustained their companies beyond 5 years. Data were collected using semistructured interviews and a review of company …

Ethical Leadership Effects On Medical Laboratory Personnel Accountability Behaviors, Claude-Marthe Daverdine Cherizard

Walden Dissertations and Doctoral Studies

Ethical scandals have continued to generate disturbances in the corporate world and have encouraged ethics studies in organizations. Research has shown there is a relationship between ethical leadership and employee accountability in a variety of organizational settings, including healthcare. However, in medical laboratories that relationship has not been explored. A quantitative study was conducted to examine if medical laboratory employee perceptions of manager ethical leadership was associated with their own accountability behavior. A total of 69 participants responded online to three instruments to measure the study variables: ethical leadership was assessed by the Ethical Leadership at Work Questionnaire, employee accountability …

Hospital Leaders’ Strategies For Reducing Expenditures Of A Hospital Supply Chain, Anusorn Schneckenaichner

Walden Dissertations and Doctoral Studies

Hospital leaders are challenged to reduce expenditures that contribute to the overall care for patients. Ineffective strategies to manage medical supply expenditures can increase costs for patient care. Guided by social cognitive theory, the purpose of this qualitative multiple case study was to explore strategies hospital leaders used to reduce medical supply expenditures to sustain the rising costs of overall healthcare in the United States. The participants comprised six hospital leaders in the United States who implemented successful strategies to reduce expenditures on medical supplies. Data were collected from documents and through semistructured interviews. Three themes emerged from a five-step …

Perceptions Of K-12 School Principals Regarding The Use Of Exclusionary Discipline Practices, Shalonda W. Adams

Walden Dissertations and Doctoral Studies

Exclusionary discipline practices (EDPs), including suspensions and expulsions, are used in public schools, from kindergarten to 12th grade (K–12). Excessive use of EDP can have a negative impact as students face delays in completion of their academic work. The problem of increasing use of EDPs at a suburban public school district located in a southern state was addressed in this study. Hallinger and Murphy’s instructional leadership model was used to examine the perceptions of K–12 school principals regarding their use of instructional leadership practices to reduce the use of EDPs. Purposeful sampling was used in this basic qualitative study to …

The Impact Of Behavioral Health Leaders On Psychiatrist Job Satisfaction And Retention, Lanae Ampersand

Walden Dissertations and Doctoral Studies

Job satisfaction and retention of psychiatrists are essential for behavioral health organizations. As the recruitment of psychiatrists becomes more challenging, there is value for organizations to retain psychiatrists to remain competitive in the behavioral health field. Leadership plays a vital role in organizational culture and can impact turnover and retention of the organization’s workforce. This case study utilized the Baldrige Framework of Excellence to guide an organizational assessment for senior leadership of an urban health care facility in the United States. The assessment allowed the organization to understand leadership impact, areas where they can take personal ownership, factors contributing to …

Impact Of Leadership Style On Moral Conduct In The Ghana Air Force, Kwabena Krampah Antwi

Walden Dissertations and Doctoral Studies

The conduct of personnel in the military is important in maintaining professionalism. The traditional hierarchical level of interactions in the military environment imposes on commanders a critical role to balance their authority in shaping the attitudes of subordinates to achieve objectives. This study was conducted to address the lack of awareness of how commanders’ leadership styles influence the moral conduct of personnel in the Ghana Air Force. The theoretical framework for this study was Bass and Avolio’s full range leadership model. The research question focused on subordinates’ perceptions of operational commanders’ leadership on subordinates’ moral conduct. This non-experimental correlational design …

Grounded Leadership: Exploring Health And Wellness Strategies Of Exemplary Field Grade Commanders In The California Army National Guard, Christopher G. Schoenwandt

Dissertations

Purpose. The purpose of this explanatory mixed methods study was to identify and describe what exemplary field grade commanders in the California Army National Guard (CA ARNG) do to maintain their physical, emotional, intellectual, social, vocational, and spiritual health.

Methodology. This study used a mixed methods approach relying on the collection of data to provide for a more flexible platform to triangulate multiple data sources and increase the validity of the study’s findings. The study used a quantitative survey to examine how exemplary field grade commanders in the CA ARNG rated their use of grounded leadership strategies combined with follow-on …

Servant Leadership Impact: Practical Insights For The Nonprofit Sector, Michael Ohaneson

Master's Projects and Capstones

In an environment often focused on sustainability and doing more with less, this project examines the effectiveness of servant leadership on organizations and individuals in the nonprofit sector. This capstone focuses on a comparative analysis of information collected via literature review and incorporates responses from interviews conducted with experts in the field of servant leadership. The project includes practical implications for the nonprofit sector.

Creating Positive Impact: The Power Of Greater Purpose And Consciousness Of Connectedness, Joseph Leah, Chris Laszlo

Engaged Management ReView

As the idea of business as a positive force in society continues to grow, we ask: Under what conditions do business leaders transform their companies into organizations that create positive value for all stakeholders, generate above-average economic returns, and serve personal well-being, community health, a fair and inclusive society, and a thriving natural environment?

This study aims to explore the underlying factors and motivations of business as a force for good, and to identify practical guidance for business leaders wishing to create a positive impact through their organizations. Our prior research led us to hypothesize that a leader’s mindset—or consciousness—is …

Lessons Learned From Bp: Deepwater Horizon And The Transition To Renewables, Daniel Valle

Journal of Global Awareness

This paper analyzes the gradual transition of British Petroleum (BP), one of the world's largest oil and gas companies, into a renewable energy company focused on sustainability and the reduction of carbon emissions. BP's leadership and ethical practices are compared before and after the 2010 Deepwater Horizon disaster. The purpose of the comparison and the broader analysis of the transition is to identify how effective leadership can be used to transform a company with a suspect social responsibility record into a leader among its peers. Lessons learned from the disaster, and the subsequent transition conclude the research.

Exploration Of Creativity, Leadership, And Entrepreneurism: Reflection And Participation In A Unique Holistic Military Transition Fellowship With Dog Tag Inc., Valerie-June Button

Creativity and Change Leadership Graduate Student Master's Projects

Leaders and Entrepreneurs change the world. How might we best help them to inspire positive change? Perhaps by recognizing that the positive change that leaders and entrepreneurs drive starts with the hearts and minds of humans. Being mindful of this can open doors to new creative leadership/entrepreneurial development practices and have a positive butterfly effect on the world we live in. The purpose of this project is to observe, reflect and document the experience of participating in a uniquely holistic entrepreneurship hands-on fellowship as it relates to creativity and leadership development. The fellowship is a five-month program that exists to …

Understanding Mentoring Relationships And Career Advancement In Higher Education, Nelky Rodriguez

Electronic Theses, Projects, and Dissertations

The development of administrators, faculty, and staff within higher education presumes an apprenticeship between an experienced individual (supervisor, tenured faculty, or friend within the field) and the employee (Reybold, 2003). Understanding the path to career advancement within higher education can assist in personal career aspirations (Rhoads & Tierney, 1993). However, many institutions do not recognize the need for a mentor as necessary for developing a person’s career. A professional roadmap to advancement within higher education usually consists of policies and procedures and social and cultural norms, yet without guidance, these can be difficult to master on one’s own. Studies have …

Black Women's Perceptions Of The Experiences, Challenges And Barriers Leading To Senior-Level Leadership Positions In Higher Education, Latisha L. Marion

Electronic Theses and Dissertations

This dissertation explored the lived experiences of Black women as they progressed in their careers to senior-level leadership positions in higher education. Using interpretative phenomenology analysis, this study specifically explored how Black women perceived their experiences, challenges and barriers leading to them obtaining senior-level leadership roles. Prior literature on the advancement of Black women leaders identified that women who fit the category of Black undergo extreme challenges, including the angry Black woman stereotype, concrete and glass ceilings, tokenism, colorism, imposter syndrome, and sexism. The findings from this study validate the literature as many of the themes produced in this study …

The Impact Of Leadership And Institutional Priorities On Degree Completion Of Community College Students, Estelle L. Garza

Electronic Theses and Dissertations

This study explored student perceptions of leadership and the impact they believed it to have on their ability to complete a degree at a community college district. Community college degree completion is both a statewide and national problem as most students who start a degree program will drop out before reaching the requirements to finish their degree, which can hurt their career opportunities and the economy. The purpose of this study was to determine how students perceive factors like leadership and their satisfaction with institutional priority factors to impact degree completion. This study used action research and a mixed methods …

Leading In Gendered Spaces: Women Presidents' Perceptions Of Their Experiences In Community Colleges, Keri Moe

Open Access Theses & Dissertations

Gender inequality in leadership is an ongoing challenge found in higher education, including community colleges. Since women remain underrepresented in leadership positions at community colleges, specifically as college presidents, the purpose of this study was to document and better understand the experiences of women in these roles by focusing on three research questions:

• RQ 1: How do women presidents describe their experience in male-dominated community colleges?
• RQ 2: How do gender identity and gender expectations of women impact the behavior of women community college presidents?
• RQ 3: How do women presidents navigate their role within male-dominated community colleges?

Through the …

Teacher And Staff Perception Of School Climate: A Case Study, Michael Shane Hampton

Graduate Theses and Dissertations

The purpose of this study is to determine how different public-school teachers and staff perceive school climate at an achieving public middle school. The research sought to find relationships between teacher sub-groups and other staff members, and how they perceived the school climate, either negatively or positively. The researcher believed that there would be a positive perception of school climate, which coincided with high student achievement. Additionally, it was believed that there would be no relationship between teacher types or demographics, and how the climate would be perceived among the different groups. This paper also presents a review of the …

First-Year Student Leadership Readiness Among Cccu Member Institutions Citing Leadership In Their Mission Statement, Dawn B. Meadows

Doctoral Dissertations and Projects

The Council of Christian Colleges and Universities has 121 members, 45 of which cite leadership as an institutional value within their mission statement; programs and curriculum are designed to help graduates attain this value as they earn a degree. Traditional-age, first-year students who enroll in these institutions may or may not hold the same view of leadership, based on past experience or training. As a new generation of students rises to enroll in these institutions, a consideration of the view of leadership held by both the institution, who have a specifically Christian worldview, and the students who enroll in them …

The Changemaker Academy: Youth Leadership And Advocacy Programs, Marilyn Evans

Capstone Projects and Master's Theses

The internship was completed at Growing Greatness, a nonprofit 501(c)(3) organization located in Watsonville, Ca. They facilitate in-person and on-site leadership and advocacy workshops for school educators, youth organizations, foster and homeless youth throughout Monterey and Santa Cruz counties. Growing Greatness teaches leadership and health advocacy workshops for youth ages 12-20 who attend middle and high schools living in Watsonville, Ca. . The problem addressed is the continued lack of leadership and health advocacy programs offered to at-risk youth in the Watsonville Ca. community. The contributing factors are a competitive environment for nonprofits seeking funding for after-school academic programs from …

Youth Leadership Development Programs: Participants’ Pre- And Post-Perceptions Of Leadership Life Skills Development, Courtney A. Pruner

Electronic Theses and Dissertations

Research exists on the participation of youth in various types of youth leadership development programs. However, the problem is a lack of understanding of the perception of participants’ pre- and postparticipation on their development of leadership life skills. The purpose of this quantitative, causal-comparative study was to determine how youth leadership development program participants perceive themselves in the area of leadership life skills development pre- and postparticipation in a youth leadership development program. In this study, specific consideration was given to the difference in gender and ethnic minority affiliation reporting scores. The independent variables in this study were participation in …

A Phenomenological Study Of The Impact Of The Extrovert Ideal On Introverted Senior Pastors, Shawn Patrick Liebegott

Doctoral Dissertations and Projects

Susan Cain (2012) coins the term Extrovert Ideal. According to her, this ideal is the notion that extroversion is the preferred personality type in North American culture. This ideal extends to leadership where the best leaders are expected to exhibit extroverted personality traits. The Extrovert Ideal can be problematic for introverted leaders who may not fit the typical stereotype of the ideal leader. The purpose of this phenomenological study was to explore the impact of the Extrovert Ideal for introverted senior pastors who lead churches within the NorthStar Church Network located in northern Virginia. The data collection for this study …

Leadership Rounding To Improve Patient Satisfaction In Pediatric Ambulatory Care, Tara J. Haskell

Student Scholarly Projects

Practice Problem: Low patient satisfaction has been linked to poor treatment compliance, patients leaving the practice, staff decreased job satisfaction, and high staff turnover (Haskard Zolnierek & DiMatteo, 2009; Prakash, 2010). Magnet reporting has identified wide discrepancies in ambulatory clinics, with some clinics reporting below benchmark patient satisfaction ratings.

PICOT: In pediatric ambulatory and primary care services, how will the implementation of leader-led customer service rounding, compared to current practice, increase family and/or patient satisfaction over 4 weeks?

Evidence: Key findings are that the rounding needs to be population-specific, intentional, and swiftly followed up when problems are identified. The body …

The Impact Of The American Academy Of Ophthalmology's Leadership Development Program: Experience From The First 20 Years, Linda M. Tsai, Holly A. Schroth, Gail E. Schmidt, Paul Sternberg

Journal of Academic Ophthalmology

Abstract

Objective This study aimed to analyze the effectiveness of the American Academy of Ophthalmology (AAO)'s Leadership Development Program (LDP), report the program's impact on participants in attaining ophthalmic leadership positions, and identify opportunities to improve future LDP programming.

Design An open cohort study was performed on AAO LDP graduates by using an online questionnaire and retrospective monitoring.

Participants and Methods AAO LDP graduates from 1999 to 2019 participated in the study. A Likert-scale survey was distributed via email. Online responses were submitted anonymously to a team at the Berkeley Haas School of Business for analysis. A separate review of …