Digital Commons Network^™

Role Of Outsourcing In Stress And Job Satisfaction Of Information Technology Professionals, Janell Renee Robinson

Walden Dissertations and Doctoral Studies

Information technology (IT) outsourcing poses a potential job loss threat to IT professionals, which can decrease job security, job satisfaction, and organizational commitment. The problem that this study addressed was the perceived role of IT outsourcing in the job stress, job dissatisfaction, and turnover intention of IT professionals. The purpose of this study was to explore how job-related stress, job dissatisfaction, and turnover intention within the IT profession are influenced by outsourcing as perceived by IT workers themselves. Phenomenology was the methodology used, and the person-environment fit theory formed the theoretical framework for this study. The research questions addressed outsourcing …

Emotional Intelligence, Job Satisfaction, And Burnout For Dietitians, Cara Perdue

Walden Dissertations and Doctoral Studies

There are low retention rates of dietitians and this impacts quality of care. Emotional intelligence (EI) may be the missing component to improve retention, due to EI increasing job satisfaction and decreasing burnout for other health providers. The purpose of this study was to examine the relationship between EI, job satisfaction, and burnout for dietitians. The theoretical framework utilized was the 4-branch model of EI. Method of inquiry was convenience, quantitative non-experimental design. Registered dietitians (N = 84,173) living in the United States were contacted via e-mail. Approximately 9.5% of dietitians (n = 8,038) completed the Wong and Law EI …

Intervention Effects On Safety Compliance And Citizenship Behaviors: Evidence From The Work, Family, And Health Study, Leslie B. Hammer, Ryan C. Johnson, Tori Laurelle Crain, Todd Bodner, Ellen Ernst Kossek, Kelly Davis, Erin L. Kelly, Orfeu M. Buxton, Georgia Karuntzos, L. Casey Chosewood, Lisa Berkman

Psychology Faculty Publications and Presentations

We tested the effects of a work-family intervention on employee reports of safety compliance and organizational citizenship behaviors in 30 health care facilities using a group-randomized trial. Based on conservation of resources theory and the work-home resources model, we hypothesized that implementing a work-family intervention aimed at increasing contextual resources via supervisor support for work and family, and employee control over work time, would lead to improved personal resources and increased employee performance on the job in the form of self-reported safety compliance and organizational citizenship behaviors. Multilevel analyses used survey data from 1,524 employees at baseline and at 6-month …

Supervisor-Specific Outcomes Of A Work-Family Intervention: Evidence From The Work, Family, & Health Study, Mackenna Laine Perry

Dissertations and Theses

Workplace interventions provide a practical and important means of providing support for employees' work-family needs. However, work-family interventions are rare and are generally not thoroughly evaluated. The current study seeks to better understand the impacts of STAR ("Support. Transform. Achieve. Results."), the large-scale work-family intervention developed and implemented by the Work, Family, & Health Network (see Bray et al., 2013). Drawing on Conservation of Resources theory (Hobfoll, 1989), this study examines supervisors' participation in STAR through assessment of three primary supervisor-specific outcomes: training-related views and behaviors, well-being, and the work-family interface. The sample, consisting of 184 supervisors from 30 extended-care …

The Multilevel Effects Of Supervisor Adaptability On Training Effectiveness And Employee Job Satisfaction, Joseph Alvin Sherwood

Dissertations and Theses

The present study explored the multilevel effects of supervisor learning adaptability on training effectiveness, and post-training employee job satisfaction in a work-family and safety-based intervention aimed at increasing family supportive supervisor behaviors (FSSB) and safety behaviors. Using a sample of 291 municipal public works field workers from two independent organizations, it was hypothesized that supervisor adaptability positively relates to post-training FSSB and employee job satisfaction. Specifically, it was hypothesized that learning adaptability prepares those supervisors to be more inclined to engage actively in training, thereby increasing employee reported FSSBs more significantly for those supervisors and leading to intervention target results, …

The Relationship Between Motivating Language And Servant Leadership, Sandra Gutierrez

Theses and Dissertations

The purpose of this study is to contribute to servant leadership’s empirical research. Specifically, this study aims to provide empirical validation of the relationship between servant leadership and selected organizational outcomes, such as employee performance, employee turnover, job satisfaction, and absenteeism. Additionally, it is of interest to investigate how leader oral communication affects these relationships. Communication plays an important role in servant leadership. Since it is not clear what kind of relationship exist between servant leadership and motivating language, four competing models were tested in this study to find the best fit and demonstrate what kind of role communication plays …

The Relationship Between Work–Family Conflict, Correctional Officer Job Stress, And Job Satisfaction, Gaylene Armstrong, Cassandra A. Atkin-Plunk, Jessica Wells

Criminology and Criminal Justice Faculty Publications

Balancing demands between work and family domains can strain even the most resourceful employee. When the tipping point of conflict between the two is reached, a negative impact on employee well-being can result. Within correctional environments, the psychosocial well-being of officers is critical given the potentially significant impact of having a “bad day on the job.” This study examines work–family conflict as it relates to job stress and job satisfaction within a diverse sample of correctional officers (N = 441) employed at 13 public, adult correctional facilities in a Southern state. Findings indicate strain and behavior-based work–family conflict and …

Effect Of Psychological Capital On Elementary Teacher Stress And Workplace Affect, Scott Stephen Casad

STEMPS Theses & Dissertations

Calling upon principles of positive psychology, the quantitative study used structural equation modeling (SEM) to explore the relationships between teacher psychological capital (PsyCap), role ambiguity, role conflict, role overload, workplace stress, job satisfaction, job commitment, and intention to quit. Valid and reliable instruments from the literature were incorporated into a 64-item survey and distributed to 830 third through fifth grade teachers at seven northern Virginia school districts. In total, 225 complete responses were received. SEM testing rejected the exact-fit hypotheses and revealed insufficient overall fit between the study data and hypothesized models; thereby, providing no support for the proposed causal …

Moderating Role Of Social Support In The Stressor-Satisfaction Relationship: Evidence From Police Officers In Korea, Seulki Lee, Taesik Yun, Soo-Young Lee

Research Collection School of Social Sciences

The purpose of this study is to find out the relationship between job stress and job satisfaction, and analyze the effect of social support on this relationship. In particular, this study analyzes the effects of three types of job stress – role overload, role ambiguity and bad physical environment – and two sources of social support – supervisor and coworker support. Regression analysis was performed using data from a survey of 619 police officers in Korea. The findings from the analysis are as follows. First, role ambiguity and bad physical environment are negatively related to job satisfaction. Second, social support …

Expectations Of Job Satisfaction Based On Three Common Leadership Styles, Ethel Chiles

Walden Dissertations and Doctoral Studies

Some leadership styles can produce job dissatisfaction, resulting in labor turnover and financial loss to organizations. Despite these known consequences, there is a lack of research on the perceptions of leadership styles on job satisfaction for hourly wageworkers. This phenomenological study was used to understand the experiences of non-management employees on how management leadership styles affected their job satisfaction. Bass's leadership theory, Herzberg's dual factor theory, and Maslow's hierarchy of needs guided this study. The primary research questions were used to explore themes in leadership styles affecting selected North Carolina employees in the workplace. Data collection included in-depth interviews with …

Powerlessness Within A Budget-Driven Paradigm: A Grounded Theory Leadership Study From The Perspective Of Michigan Corrections Officers, Timothy Michael Eklin

Antioch University Dissertations & Theses

This study explored the lived-experiences of 15 correctional officers and 5 sergeants working in adult state-operated prison facilities in Michigan. In particular, this qualitative grounded theory study revealed the impact that budget driven decision-making had on the lives of correctional officers: its effect on institutional custody, security, and safety. The study finds that many recent policy changes resulted in a sense of powerlessness expressed by the participants of the study. Participants found themselves in a precarious position, situated in between the prison population and the administration. Having an understanding of how correctional officers make meaning of their work in relation …

Design Teams As An Organizational Intervention To Improve Job Satisfaction And Worker Turnover In Public Child Welfare, Nancy Claiborne, Charles Auerbach, Catherine Lawrence, Brenda Mcgowan, Hal Lawson, Mary Mccarthy, Jessica Strolin-Goltzman, James Caringi

Journal of Family Strengths

This study focuses on the field test of a design team intervention in two rural and one urban site experiencing high workforce turnover. Hypothesis 1: Job satisfaction is significantly improved among public child welfare workers participating in the Design Team intervention. Hypothesis 2: Job satisfaction is significantly related to lower turnover in public child welfare workers participating in the Design Team intervention. The Design Team is an externally facilitated intervention in which team members consist of caseworkers and supervisors representing all services provided by the agency. The facilitator uses a formal logic model and team building expertise to guide the …

Special Olympics’ Employee Response To Organizational Change, Katelyn Disbrow

Sport Management Undergraduate

The purpose of the research study was to explore how Special Olympics’ staff groups differ in response to organizational change. The study was conducted in order to determine if there was a relationship between employees holding various positions within Special Olympics and their level of job satisfaction, specifically during times of change in the organization. Previously, there has been minimal research conducted in the non-profit sector, and Special Olympics exclusively, in terms of linking job satisfaction and organizational change. Thus very little was known on this particular topic. A survey was used in order to collect primary, quantitative data based …

Job Satisfaction: The Eventual Smidgeon For Occupational Consummation And Contentment In Profession, Dr. Manodip Ray Chaudhuri, Partha Naskar

DLSU Business & Economics Review

Organizations thrive on people. At the heart of all excellence at work it is the degree and extent of human commitment that matters most. To have a committed workforce it is quite imperative to ensure satisfaction, consummation, and fulfillment in the minds of employees. A satisfied worker is a happy worker and of course can prove to be most productive, prolific, and industrious in his work and in execution of his responsibilities. In this paper, delineation is done as to what are the underlying elements of the subject matter of job satisfaction. With a brief introduction of the concept of …

Older-Worker-Friendly Policies And Affective Organizational Commitment, Kerri Anne Crowne, Jeremy Cochran, Caryl E. Carpenter

Organization Management Journal

In the United States the Baby Boomer generation is advancing toward retirement age and many are choosing to stay in the workforce. This study develops and analyzes a model of the impact of older-worker-friendly (OWF) policies in organizations on job satisfaction, strain-based work/family conflict, and affective organizational commitment in older workers. The data included 368 full-time employed persons age 50 years or older who participated in a telephone survey. Linear regression was used to analyze the hypothesized relationships. Results indicated that the model was supported. Older workers who were employed at organizations with more older-worker-friendly policies had higher levels of …

Men In Nursing: Masculine Gender Role Stress And Job Satisfaction, Anita Bailey

Electronic Theses and Dissertations

Men represent a minority in nursing who have until recently experienced limited scholarly interest. Existing studies indicate that men experience bias, discrimination based on sex, and disproportionate levels of discipline within the profession. In the face of a continuing nursing shortage, recruitment and retention of men, as well as the rates at which men leave the profession and factors associated with that turnover, are of concern. Masculine Gender Role Stress (MGRS) may play a part in men's responses to nursing culture and settings, and may influence job satisfaction in a manner that affects behavior and tenure. This descriptive correlational study …

Does Information And Communication Technology Improve Job Satisfaction? The Moderating Role Of Sales Technology Orientation, Yam Limbu, C Jayachandran, Barry J. Babin

Department of Marketing Faculty Scholarship and Creative Works

Empirical research concerning the role of information and communication technology (ICT) in shaping business-to-business salesforce job satisfaction remains relatively scarce. The authors propose and empirically test a causal model that theoretically represents structural relationships among factors comprising ICT and eventual salesperson job satisfaction. Study results indicate that ICT indirectly influences job satisfaction through salesforce administrative performance. While ICT infrastructure, training, and support positively relate to administrative performance, none of them influence outcome performance significantly. In addition, salesperson technology orientation moderates the effect of both ICT infrastructure and support on job satisfaction. Managerial insights and implications from the research are discussed.

A Study Of The Relationship Between Resilience And Job Satisfaction In Direct Care Workers Who Work With Traumatic Brain Injured Clients, Michele Terese White

Wayne State University Dissertations

The direct care worker occupation is a very fast and growing workforce. In fact, by the year 2016, it is estimated that it might be the largest workforce in the country. With the rapid growth come difficulties. One of those difficulties is a high turn over rate. Research shows that people that are resilient stay longer at a job versus those who are not resilient. Is there a relationship between resilience and job satisfaction? This research sought to determine if a relationship existed. The research delved into a particular field, traumatic brain injury. This research study attempted to determine if …

The Effect Of Value Congruence On Work Related Attitudes And Behaviors, Wing Man Leung

Masters Theses and Doctoral Dissertations

Research has demonstrated that value congruence has the potential to influence work-related outcomes such as turnover intention (Amos & Weathington, 2008). However, few studies have evaluated the variables that may mediate the relationship between value congruence and work outcomes. The purpose of this study was to examine the mediating effects of job satisfaction and organizational commitment on the relationship between work value congruence and employee behaviors. An advertisement was placed on social networking websites to invite individuals to complete the questionnaire. The results revealed that job satisfaction and normative commitment mediated the relationship between work value congruence and turnover intention. …

Mediating Role Of Career Development In The Relationship Between Career Program And Personal Outcomes, Azman Ismail, Midaya Madrah, Yusof Ismail

Makara Human Behavior Studies in Asia

This study was conducted primarily to measure the relationship between career program, career development and personal outcomes using self-administered questionnaires gathered from employees who have worked at a Sabah local government in Borneo. The outcomes of testing research hypothesis using a stepwise regression analysis showed two important findings: firstly, relationship between career program (i.e., planning and management) and career development positively and significantly correlated with job satisfaction. Secondly, relationship between career program (i.e., planning and management) and career development positively and significantly correlated with career commitment. Statistically, the result demonstrates that career development does act as an important mediating variable …

Family-Friendly Work Environment? An Investigation Of Women's Job Stress And Satisfaction, Nina Ciric

Theses and Dissertations - UTB/UTPA

Little research has focused on women with and without children in the workplace and their work-life balance. This study is conducted through the lens of organizational culture in order to determine how different workplace policies can influence women and their job satisfaction and level of job stress. The participants for this study included 172 female students and staff (working full and part time) from an institution of higher education in South Texas. Results showed no significant differences in women's job satisfaction or stress level at work, regardless of having children or not. However, there is a positive relationship between women's …

Development Of A Lateral Workplace Incivility Nurse Liaison Position In The Psychiatric Healthcare Setting, Christopher L. Brown

Nursing Theses and Capstone Projects

Workplace incivility is becoming commonplace in all work environments including health care. Research highlights the dangerous, distressing, and costly side effects of lateral workplace incivility (LWPI) including nursing staff's overall health, organizational commitment, and intent to stay. Historically, organizations have been considered safe work environments but LWPI has increased over the last several decades. There has also been limited research related to LWPI as it affects psychiatric healthcare staff and no study recommending a needs assessment or developing a position to educate and assist victims. The purpose of this project was to assess psychiatric healthcare staff's understanding and exposure to …

Climatequal® And Thinklets: Using Climatequal® With Group Support Systems To Facilitate Discussion And Set Priorities For Organizational Change At Criss Library, Audrey Defrank, Nora Hillyer

Criss Library Faculty Publications

Objective – This article discusses a series of actions taken by the Criss Library at the University of Nebraska at Omaha to implement organizational change, using the ClimateQUAL® survey and facilitated discussions with ThinkTank™ group decision software. The library had experienced significant changes over a five-year period, with a renovation of the facility and three reorganizations resulting in a 50% staff turnover. Recognizing the strain that years of construction and personnel changes had placed on the organization, there was a desire to uncover the mood of the employees and reveal the issues behind low morale, uneasiness, and fear.

Methods – …

A Survey Of Women In Sports Media, Holly Sullivan

Graduate Theses and Dissertations

Since 1995 (Miller and Miller), women in sports media (WSM) have been citing the difficulties of balancing their careers and their personal lives, specifically the challenges of family life. Previous research has shown that most WSM are leaving their careers between six to ten years on the job and have cited reasons of work conflicting with their careers (Hardin, Shain and Shultz-Poniatowski, 2008). Work-family conflicts has also been cited a reason for lower job satisfaction (Reindary, 2007). This survey is the first survey to compare work-family conflict to variables of job satisfaction.

Ethical Climate, Organizational Commitment, And Job Satisfaction Of Full-Time Faculty Members, Heather Louise Moore

Electronic Theses and Dissertations

The purpose of this quantitative study was to better understand the relationship of perceived ethical climate on the organizational commitment and job satisfaction of full-time faculty members in institutions of higher education. Full-time faculty members are the forefront employees of any educational institution, and they have a direct impact on the successful implementation of the vision, mission, and goals of the institution. It is imperative to understand potential factors influencing organizational commitment and job satisfaction because decreased levels of commitment and satisfaction have been linked to lower productivity, stagnated creativity, higher levels of turnover, and deviant workplace behaviors. The nationally …

Job Embeddedness Theory : Can It Help Explain Employee Retention?., Jeffery A. Young

Electronic Theses and Dissertations

Job embeddedness theory, as introduced by Mitchell, Holtom, Lee, Sablynski, and Erez (2001), offers a method of discovering why people stay in an organization. By analyzing the construct's three dimensions (links, fit, and sacrifice) within community and workplace contexts, an overall level of embeddedness was determined and then used to examine retention among Extension agents (N = 454) in the Kansas and Kentucky Extension Services systems. An Internet-based survey was used to gather background data and responses to various scales (embeddedness, job satisfaction, organization commitment, engagement, intent to stay, and discretionary effort). Research questions were examined through the use of …

A Study Of The Value Added By Transformational Leadership Practices To Teachers' Job Satisfaction And Organizational Commitment, Katherine H. Kieres

Seton Hall University Dissertations and Theses (ETDs)

Based on Bass and Riggio's (2006) Augmentation Model of Transactional and Transformational Leadership, this quantitative study sought to identify the amount of variance in teacher job satisfaction and organizational commitment that can be explained by principals' transformational leadership behaviors, above and beyond the influence of transactional behaviors. 156 teachers in five Pennsylvania high schoo Is were surveyed about their job satisfaction and organizational commitment, and about the leadership behaviors in which their principals engaged. The researcher then used hierarchical linear modeling to test Bass and Riggio's (2006) Model within this sample group. The results of this study provide researchers with …

Determining The Relationship Between Employee Morale And Management Practices Of An Organization In The Aerospace Industry, Balenda F. Fulton

Abraham S. Fischler College of Education ETD Archive

The applied dissertation was designed to measure employee morale and to examine the relationship between employee morale and employee perceptions of the effectiveness of the morale intervention and management practices. The managers of the repair facility at an organization in the aerospace industry disputed the accuracy of the results of the 2008 company survey that indicated the majority of employees had low satisfaction levels with the work environment and managers. In 2009, the managers of the repair facility implemented an employee morale-intervention program to increase employees’ satisfaction levels and ultimately improve worker morale.

A correlational design was utilized to explore …

Measuring Job Satisfaction Among Kentucky Head Principals Using The Rasch Rating Scale Model, Xavier J. Webb

Theses and Dissertations--Educational Leadership Studies

The continued expansion of principals' responsibilities is having a detrimental effect on their job satisfaction; therefore, it is increasingly challenging to retain these important leaders. Effective principals can impact student learning and other vital outcomes; thus, it is important to be able to retain effective school leaders. Examining the perceived sources of principals’ satisfaction and dissatisfaction with their work has strong implications for policies and practices that can be implemented to increase principal retention.

The purpose of this study was to measure the job satisfaction of head principals in Kentucky. The research conducted was an exploratory study using survey research …

Community College Faculty Job Satisfaction: A Network Approach, Bonnie Smith

All Dissertations

This study addresses the question, 'how do network dynamics and leadership behavior influence community college faculty job satisfaction?' Using ORA's dynamic network analysis (DNA) tools, this study investigates how network interactions relate to faculty job satisfaction, how beliefs about leader-member exchange (LMX) relationships relate to network interactions, and how beliefs about LMX relationships relate to job satisfaction. A faculty network is analyzed as a whole, then clusters are identified and analyzed using standard network measurements and a belief propagation algorithms.
Results indicate that job satisfaction and perceptions of relationship with leaders are co-created within networks. Cluster which have high network …