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Articles 691 - 720 of 7127
Full-Text Articles in Entire DC Network
Not At The Expense Of Me: Best Practices For Black Women Diversity, Equity, Inclusion, And Social Justice Practitioners In Higher Education, Brittney Michelle Elese Fink
Not At The Expense Of Me: Best Practices For Black Women Diversity, Equity, Inclusion, And Social Justice Practitioners In Higher Education, Brittney Michelle Elese Fink
Theses and Dissertations
This qualitative research paper investigated the intersection of the COVID-19 pandemic and the year 2020 in sparking a phenomenon of hiring chief diversity officers (CDOs) in higher education. By exploring the interplay between the pandemic, racial justice movements, evolving higher education landscape, and institutional accountability, this study aimed to understand the motivations behind the increased hiring of CDOs during this transformative period. Additionally, this research examined the specific effects of this phenomenon on Black women diversity, equity, inclusion and social justice (DEI&J) professionals in higher education. The findings contribute to a deeper understanding of the opportunities and challenges faced by …
Etsu Health Annual Report - 2024, Etsu Health, East Tennessee State University
Etsu Health Annual Report - 2024, Etsu Health, East Tennessee State University
ETSU Health Annual Reports
No abstract provided.
Navigating New Normals: Student Perceptions, Experiences, And Mental Health Service Utilization In Post-Pandemic Academia, Hadiza Galadima, Anne Dumadag, Cara Tonn
Navigating New Normals: Student Perceptions, Experiences, And Mental Health Service Utilization In Post-Pandemic Academia, Hadiza Galadima, Anne Dumadag, Cara Tonn
Community & Environmental Health Faculty Publications
This study explores the profound impacts of the COVID-19 pandemic on higher education, focusing on shifts in learning experiences and students’ intentions to utilize mental health services post-pandemic. Utilizing Andersen’s Behavioral Model of Health Services Use, this study assesses perceptions from a stratified random sample of college students on post-pandemic learning experiences and mental health service utilization intentions. Findings reveal a positive reception to university initiatives and a preference for ongoing virtual classes. There is an evident increase in, and varying intentions for, using mental health services, shaped by demographics, employment, and prior service utilization. Younger and female students showed …
Enhancing Decision-Making In Higher Education: Exploring The Integration Of Chatgpt And Data Visualization Tools In Data Analysis, Tristan Jiang, Elina Liu, Tasawar Baig, Qingrong Li
Enhancing Decision-Making In Higher Education: Exploring The Integration Of Chatgpt And Data Visualization Tools In Data Analysis, Tristan Jiang, Elina Liu, Tasawar Baig, Qingrong Li
University Administration Publications
This chapter explores the potential of integrating conversational AI tools such as ChatGPT with data visualization (DV) tools such as Power BI in higher education settings. A brief history of chatbots is summarized and challenges and opportunities in higher education are outlined. The highlights include AI's prospects for enhancing data-informed decision-making while needing safeguards to mitigate risks. Through a pioneering exercise, we integrated ChatGPT's conversational capabilities with Power BI's interface via API and tested functionality. Suggestions for good practice and implications for higher education are discussed.
State Politics And Stress Amongst Lgbtq+ Students At Florida’S Private Colleges: A Psychological And Normative Analysis, Alise Fortune
State Politics And Stress Amongst Lgbtq+ Students At Florida’S Private Colleges: A Psychological And Normative Analysis, Alise Fortune
Honors Program Theses
The recent wave of anti-LGBTQ+ politics and policies in Florida pose potential risks to the mental health and well-being of Florida’s LGBTQ+ students. The present study surveyed LGBTQ+ students attending private colleges in Florida to measure their self-reported stress levels in comparison to non-LGBTQ+ students, the level at which they believed specific sources of stress contributed to their stress levels, their level of distress upon experiencing discrimination, their sense of sexual identity distress, and their awareness of and involvement in advocacy against Florida’s anti-LGBTQ+ bills. Survey results suggested that anti-LGBTQ+ politics in Florida and the personal lives (social and family …
Exploring The Realities Of Queer/Trans, Black, Indigenous, And/Or People Of Color Students At Humboldt State University, Kat Hồng Nguyễn
Exploring The Realities Of Queer/Trans, Black, Indigenous, And/Or People Of Color Students At Humboldt State University, Kat Hồng Nguyễn
Cal Poly Humboldt theses and projects
In this thesis, I use participant interviews with 12 queer student activists at Humboldt State University (now Cal Poly Humboldt) and participant observation from 2019-2021 to provide a qualitative analysis of Queer, Trans, Black, Indigenous, and People of Color (QTBIPOC) student knowledge. While student activism is not a primary site of analysis in this paper, all of the participants of this study identify as student activists which has implications on their overall experience. Participants in this study note the institutional efforts to disrupt institutional memory between student leaders and activists. This study was specifically designed to combat this issue by …
The Experiences Of Women College Presidents While Leading Through An Institutional Crisis: The Perceived Successes And Failures Of Crisis Communication Strategies, Madison Marie Speck
The Experiences Of Women College Presidents While Leading Through An Institutional Crisis: The Perceived Successes And Failures Of Crisis Communication Strategies, Madison Marie Speck
Graduate Theses, Dissertations, and Problem Reports (ETD)
This multi-site case study explored the uncommonly discussed yet organic intersection between the study of crisis communication and the study of crisis leadership and in turn, what it means in the context of a college presidency. This study has a unique focus on women presidents at small, private colleges and the ways in which they communicate with various stakeholders during a crisis environment. The research is guided by Boin’s Model of Crisis Leadership which guides and assesses crisis leadership performance; however this study introduces nuances to the framework that are suggested as a result of the findings; most of which …
Exploring Physical Activity Promotion And Implementation Within Inclusive Post-Secondary Education Programs: A Mixed-Methods Design, Shannon P. Zimmerman
Exploring Physical Activity Promotion And Implementation Within Inclusive Post-Secondary Education Programs: A Mixed-Methods Design, Shannon P. Zimmerman
Graduate Theses, Dissertations, and Problem Reports (ETD)
Adults with intellectual and developmental disabilities (IDD) exhibit lower physical activity levels compared to their non-disabled counterparts, with only 23% of U.S. adults with IDD engaging in the recommended 60 minutes per day of moderate-to-vigorous physical activity. Inclusive Post-Secondary Education (IPSE) programs in the U.S. offer an opportunity to promote physical activity and address the critically low physical activity levels. Few IPSE programs have formalized physical activity courses, warranting an evaluation and development of the national curriculum in this area. This study expands on previous work by examining current physical activity promotion strategies at both the program and course levels. …
Barriers To Higher Education Daca Recipients Face In The United States, Natalie Porter
Barriers To Higher Education Daca Recipients Face In The United States, Natalie Porter
Ballard Brief
Deferred Action for Childhood Arrivals (DACA) is a policy that provides temporary relief from deportation to young undocumented immigrants, as well as social security cards and legal work authorization to qualifying individuals. Students with DACA encounter a variety of barriers to completing higher education due to the nature of the DACA policy. DACA places restrictions on access to federal resources and state resources, inhibiting access to financial aid opportunities. DACA does not provide lawful status to recipients—this breeds uncertainty about the future, preventing DACA students from scholastic planning. The uncertainty of the future is exacerbated by the fact that DACA …
Collaboration In Higher Education: Theorising Co-Creation For Inclusive Learning And Teaching Praxis, Sandra Abegglen
Collaboration In Higher Education: Theorising Co-Creation For Inclusive Learning And Teaching Praxis, Sandra Abegglen
School of Law, Humanities and Social Sciences Theses
In the last ten years UK Higher Education has undergone radical processes of reconstruction by focusing on output and value for money, thereby reinforcing the myth of meritocracy. Together with still prevalent notions of developmental learning and pyramidical teaching, this has heightened a culture of individualism. Despite an ostensible emphasis on partnership, isolation and ‘silo-isation’ are evident today with lecturers and students experiencing increased pressure to produce and perform alone, leading to little time for thinking and doing together. This situation was exacerbated by COVID-19 with social distancing measures and remote instruction, which have further increased workloads and loneliness, accompanied …
Establishing A Seven-Stage Iterative Framework And Card-Based Toolkit For The Facilitation And Sustainment Of Communities Of Practice, Michelle O'Keeffe
Establishing A Seven-Stage Iterative Framework And Card-Based Toolkit For The Facilitation And Sustainment Of Communities Of Practice, Michelle O'Keeffe
Theses
This thesis explores the establishment of a framework and card-based toolkit to support the facilitation and sustainment of Communities of Practice (COPs), with a particular focus on COPs in the education domain. COPs have been present in various sectors, such as healthcare, business, finance, and education, for over three decades. These communities bring together individuals who share common problems, concerns, or areas of expertise, aiming to improve their practices collectively. However, there is a lack of understanding regarding the best approaches to facilitating, developing, and sustaining COPs over time. To address this gap, four empirical studies were conducted. These studies …
The Manifesto For Teaching And Learning In A Time Of Generative Ai: A Critical Collective Stance To Better Navigate The Future, Aras Bozkurt, Junhong Xiao, Robert Farrow, John Y. H. Bai, Chrissi Nerantzi, Stephanie Moore, Jon Dron, Christian M. Stracke, Lenandlar Singh, Helen Crompton, Apostolos Koutropoulos, Evgenii Terentev, Angelica Pazurek, Mark Nichols, Alexander M. Sidorkin, Eamon Costello, Steven Watson, Dónal Mulligan, Sarah Honeychurch, Charles B. Hodges, Mike Sharples, Andrew Swindell, Isak Frumin, Ahmed Tlili, Patricia J. Slagter Van Tryon, Melissa Bond, Maha Bali, Jing Leng, Kai Zhang, Mutlu Cukurnova, Thomas K. F. Chiu, Kyungmee Lee, Stefan Hrastinski, Manuel B. Garcia, Ramesh Chander Sharma, Bryan Alexander, Olaf Zawacki-Richter, Henk Huijser, Petar Jandrić, Chanjin Zheng, Peter Shea, Josep M. Duart, Chryssa Themeli, Anton Vorochkov, Sunagül Sani-Bozkurt, Robert L. Moore, Tutaleni Iita Asino
The Manifesto For Teaching And Learning In A Time Of Generative Ai: A Critical Collective Stance To Better Navigate The Future, Aras Bozkurt, Junhong Xiao, Robert Farrow, John Y. H. Bai, Chrissi Nerantzi, Stephanie Moore, Jon Dron, Christian M. Stracke, Lenandlar Singh, Helen Crompton, Apostolos Koutropoulos, Evgenii Terentev, Angelica Pazurek, Mark Nichols, Alexander M. Sidorkin, Eamon Costello, Steven Watson, Dónal Mulligan, Sarah Honeychurch, Charles B. Hodges, Mike Sharples, Andrew Swindell, Isak Frumin, Ahmed Tlili, Patricia J. Slagter Van Tryon, Melissa Bond, Maha Bali, Jing Leng, Kai Zhang, Mutlu Cukurnova, Thomas K. F. Chiu, Kyungmee Lee, Stefan Hrastinski, Manuel B. Garcia, Ramesh Chander Sharma, Bryan Alexander, Olaf Zawacki-Richter, Henk Huijser, Petar Jandrić, Chanjin Zheng, Peter Shea, Josep M. Duart, Chryssa Themeli, Anton Vorochkov, Sunagül Sani-Bozkurt, Robert L. Moore, Tutaleni Iita Asino
STEMPS Faculty Publications
This manifesto critically examines the unfolding integration of Generative AI (GenAI), chatbots, and algorithms into higher education, using a collective and thoughtful approach to navigate the future of teaching and learning. GenAI, while celebrated for its potential to personalize learning, enhance efficiency, and expand educational accessibility, is far from a neutral tool. Algorithms now shape human interaction, communication, and content creation, raising profound questions about human agency and biases and values embedded in their designs. As GenAI continues to evolve, we face critical challenges in maintaining human oversight, safeguarding equity, and facilitating meaningful, authentic learning experiences. This manifesto emphasizes that …
Teaching During The Covid-19 Pandemic: A Multiple Case Study Exploring Faculty Experiences In Fostering Positive Interaction With U.S.-Based Undergraduate Students, Lauren J. Bullock
Teaching During The Covid-19 Pandemic: A Multiple Case Study Exploring Faculty Experiences In Fostering Positive Interaction With U.S.-Based Undergraduate Students, Lauren J. Bullock
Antioch University Dissertations & Theses
COVID-19 changed how faculty members approached teaching in higher education in the United States. This study specifically looks at the changes in faculty-student interaction (FSI) during the COVID-19 pandemic. While extensive literature exists on the topic from the student perspective, the disruption in education necessitated a more extensive study of the faculty perspective. A multiple-case study methodology was employed to explore the experiences of a small cohort of faculty members at a single institution and how they fostered positive interactions with students from Spring 2019 through Spring 2023. The data collected included semi-structured interviews, course syllabi, teaching philosophies, and a …
True Culture At War With Colonizer Culture: The Underrepresentation Of Pacific Islander Students In Higher Education., Loriann A. Leota
True Culture At War With Colonizer Culture: The Underrepresentation Of Pacific Islander Students In Higher Education., Loriann A. Leota
Antioch University Dissertations & Theses
This dissertation is an examination of the limited number of Pacific Islander students that advance from high school to higher education. It also examines the percentage of Pacific Islander students that attend higher education, but do not acquire their degree. Pacific Islander students informally recognize the dominant United States culture and curriculum as not culturally relevant and colonizing in nature. Thus, they struggle to adhere to colonizer culture and rely heavily on their culture (true culture), which has a set of norms that do not align with American cultural values. Pacific Islander culture is collectivist, which is in opposition to …
Bipoc Faculty Processing Of Microagressions, Gladys Lopez Guitron
Bipoc Faculty Processing Of Microagressions, Gladys Lopez Guitron
Antioch University Dissertations & Theses
This study explores the lived experiences of microaggressions encountered by BIPOC faculty within Council for Accreditation of Counseling and Related Educational Programs (CACREP) accredited counseling programs, using a feminist theoretical framework. The research addresses the following question: What is the lived experience of microaggressions in academia for BIPOC faculty in CACREP-accredited programs? To ensure participant anonymity, data was collected through an online survey hosted on SurveyMonkey. The survey included demographic items and open-ended questions with clear and concise written instructions. Data was collected from eight participants. Thematic analysis revealed six key themes: (1) personal characteristics embedded in microaggressions, (2) failure …
Jesuit B-Schools: Powering Regional Socio-Economic Development And Problem Solving Through Analysis & Application Of Best Global Practices, María Del Pino Ramos, Anatoly Zhuplev, Jose Rincón, María José Vazquez
Jesuit B-Schools: Powering Regional Socio-Economic Development And Problem Solving Through Analysis & Application Of Best Global Practices, María Del Pino Ramos, Anatoly Zhuplev, Jose Rincón, María José Vazquez
Librarian Publications & Presentations
Our exploratory research and development (R&D) project is a joint undertaking by two Jesuit institutions, Loyola Marymount University (LMU), U.S.A., and Universidad Loyola Andalucía (ULA), Spain. We aim to leverage collaborative potential of Jesuit B-schools to facilitate regional socio-economic development (RSED) and growth through the analysis and application of best global practices. Many universities have rich intellectual potential and information resources that are often underutilized. Our undertaking strives to engage these resources to foster positive impacts on RSED and problem-solving. The project aligns with Jesuit educational values and aims to redirect the creative power of the young generation from dependency …
Four-Dimensional Ecology Education (4dee) For Everyone: Teaching Ecology To Non-Majors, Vikki L. Rodgers, Sara E. Scanga, Justin R St Juliana, Erica S. Tietjen, Jon M. Honea, Loren B. Byrne, Zakiya H. Leggett, George Middendorf
Four-Dimensional Ecology Education (4dee) For Everyone: Teaching Ecology To Non-Majors, Vikki L. Rodgers, Sara E. Scanga, Justin R St Juliana, Erica S. Tietjen, Jon M. Honea, Loren B. Byrne, Zakiya H. Leggett, George Middendorf
Arts & Sciences Faculty Publications
Originally developed for application to ecology courses for undergraduate majors, the Four-Dimensional Ecology Education (4DEE) Framework offers possibilities for adaptation to courses with ecology content for many other audiences. Recognizing the extraordinary range of classroom contexts and constraints, we developed some general, flexible recommendations and approaches to guide instructors in adapting the 4DEE Framework for an array of non-major audiences and classroom context needs. Our hope is that 4DEE-aligned courses for non-majors will provide these students with greater appreciation of ecology and inspire them to use their knowledge to address many critical environmental issues in their personal and professional lives. …
A Foundation For Transformative Learning Practices In Higher Education, Michelle Meyer
A Foundation For Transformative Learning Practices In Higher Education, Michelle Meyer
Electronic Theses & Dissertations (2024 - present)
Higher education institutions in the United States have an ongoing rhetoric of claiming that they offer students educational experiences that build skills and prepare them for a career. However, reports from employers and students indicate that many schools are struggling to do so, and research imperative skills like critical thinking have wide construct definitions that can be difficult for institutions to work with. Transformative learning theory (TLT) is a theoretical practice and pedagogy that could support institutions by providing both a pedagogical foundation of what should occur in a classroom and a series of steps for what transformative learning looks …
Emotional Intelligence Coaching For Higher Education Lecturers: Their Experience And Its Impact On Trait Emotional Intelligence, Stress, And Teaching Self-Efficacy, Eoghan Guiry
Doctoral
Previous research has established that emotional intelligence (EI) can be developed through targeted intervention; however, this was previously untested with lecturers. Guided by the job demands-resources model, this study explored the impact of an EI coaching intervention on lecturers’ trait EI, perceived stress, work-related stress, and teaching self-efficacy at Technological University Dublin. Additionally, the study explored the lecturers’ experiences of partaking in the intervention. Employing a pragmatic approach, mixed methods were used in a randomised controlled trial.
Elara Conference - Techniques & Technologies To Support Sustainable Education In The Academic Sphere Year Ii Book 2, Volume 2, European Common Laboratory For Pedagogical Action-Research And Student-Centred Learning (Elara)
Elara Conference - Techniques & Technologies To Support Sustainable Education In The Academic Sphere Year Ii Book 2, Volume 2, European Common Laboratory For Pedagogical Action-Research And Student-Centred Learning (Elara)
Publications
The Fourth Industrial Revolution was and s till is focused on digitalising processes and using AI to increas e productivity. Industry 5.0, on the other hand, focuses on the human factor and the human as the centre of the production process. According to the new paradigm, technology should benefit humans, and human s, in turn, should actively collaborate with machines. In other words, while Industry 4.0 wa s based on the relationship between machines and IT systems, Industry 5.0 brings together the strengths of humans and machines. Following this train of thought, we have come up with the idea to …
Elara Conference - Techniques & Technologies To Support Sustainable Education In The Academic Sphere Year Ii Book 2 Vol 1, European Common Laboratory For Pedagogical Action-Research And Student-Centred Learning (Elara)
Elara Conference - Techniques & Technologies To Support Sustainable Education In The Academic Sphere Year Ii Book 2 Vol 1, European Common Laboratory For Pedagogical Action-Research And Student-Centred Learning (Elara)
Publications
The Fourth Industrial Revolution was and s till is focused on digitalising processes and using AI to increase productivity. Industry 5.0, on the other hand, focuses on the human factor and the human as the centre of the production process. According to the new paradigm, technology should benefit humans, and human s, in turn, should actively collaborate with machines. In other words, while Industry 4.0 wa s based on the relationship between machines and IT systems, Industry 5.0 brings together the strengths of humans and machines. Following this train of thought, we have come up with the idea to initiate …
Faculty Perceptions Of Online Instruction And Educational Technology In Higher Education, Raul Nick Cabrera, Velma D. Menchaca, Marie Simonsson, Hilda Silva
Faculty Perceptions Of Online Instruction And Educational Technology In Higher Education, Raul Nick Cabrera, Velma D. Menchaca, Marie Simonsson, Hilda Silva
Organization and School Leadership Faculty Publications
The purpose of this research was to obtain faculty perceptions of online instruction and educational technology in higher education. Data was collected from eight participants through interviews and open-ended questions at a higher education institution. Results showed that faculty consider that online instruction is only possible for certain programs and that it’s only for certain student populations. In addition, faculty perceive online learning environments as a repository for class information and serve as a communication medium between instructor and student. Furthermore, faculty believe that there is no substitution for traditional teaching methods regardless of the educational technology available. Theoretical and …
The Influence Of Faculty Mentorship On Graduate Student Development Through The Lens Of Self-Efficacy, Connor Lynn Ferguson
The Influence Of Faculty Mentorship On Graduate Student Development Through The Lens Of Self-Efficacy, Connor Lynn Ferguson
Graduate Theses, Dissertations, and Problem Reports (ETD)
This exploratory sequential mixed-methods case study explores the relationship between perceived self-efficacy and faculty mentorship with biomedical sciences graduate students. The intent of the study was to understand the extent at which faculty mentorship contributes to self-efficacy development in the population of biomedical sciences doctoral students enrolled at a mid-Atlantic R1 institution. Data collected consisted of a survey assessing perceived self-efficacy and mentoring, interviews and documents. Data analysis explored themes related to the perceived academic and professional development of the students through their responses. The research highlights the significance of the mentor-mentee relationship and influence of the mentor on the …
Affirmative Action's Asian American Problem, Huyen Pham, Joseph Thai
Affirmative Action's Asian American Problem, Huyen Pham, Joseph Thai
Faculty Articles
Asian American opponents of affirmative action have received both credit and blame for their pivotal role in toppling racial preferences in university admissions in Students for Fair Admissions v. Harvard (SFFA). Allied conservatives highlighted evidence of discrimination against Asian American applicants as a compelling reason to dismantle affirmative action; liberals either denied this discrimination existed or tolerated it as an acceptable cost of helping other minority applicants. But largely unacknowledged is the precipitating history of the Supreme Court’s marginalization of Asian American applicants and its decades of tacit approval of their exclusion from affirmative action programs. This unwritten history is …
Stakeholder Engagement: Challenges, Metrics, And Tactical Solutions In Higher Education Strategic Planning, Stephanie Miller Gillen
Stakeholder Engagement: Challenges, Metrics, And Tactical Solutions In Higher Education Strategic Planning, Stephanie Miller Gillen
Murray State Theses and Dissertations
Effective stakeholder engagement is critical in higher education strategic planning, particularly as institutions face challenges such as changing demographics, technological advances, and evolving student expectations. This study explores the complexities of engaging diverse stakeholders, including students, faculty, community members, and governance, in the strategic planning process. Using a qualitative approach, the research examines how stakeholder engagement practices contribute to the development of strategic plans. The study emphasizes the importance of moving beyond superficial engagement to foster genuine collaboration and accountability, ultimately enhancing higher education institutions' adaptability. The research provides valuable insights for institutions aiming to enhance the efficacy of the …
Pressing Toward Progress: A Phenomenological Study Exploring Perceptions Of Wellness Among Black Female Non-Traditional Students, Stacey Wiggins
Pressing Toward Progress: A Phenomenological Study Exploring Perceptions Of Wellness Among Black Female Non-Traditional Students, Stacey Wiggins
Theses and Dissertations
Black female nontraditional student enrollment is increasing. Black women have higher rates of preventable stress related health issues than their white counterparts. While they have shown endurance and resilience to pursue their degree, it can jeopardize their wellness. This study provides an understanding of how this population perceives their wellness and what can be done to help them matriculate higher education without violating their wellness.
Developing A Framework For Personalized Video-Based Quantum Information Science Education, Nikos Chrisochoides, Norou Diawara, Michail Giannakos
Developing A Framework For Personalized Video-Based Quantum Information Science Education, Nikos Chrisochoides, Norou Diawara, Michail Giannakos
Computer Science Faculty Publications
This is a white paper on Workforce Development for Quantum Information Sciences (QIS) led by the Center for Real-Time Computing at Old Dominion University (ODU). We plan to investigate the potential of video lectures in supporting QIS. Specifically, we focus on following four objectives: (a) design a two-course series for both Master-level and PhD students; b) an upgrade of Experimental Lecture System (ELeSy) to test new, innovative, and transformative approaches for inclusive QIS education; c) design and implementation of a mixed-method systematic empirical study on the effects of video learning styles (in-person flipped classroom and voluntary video use) on graduate …
Impact Of Covid-19 Pandemic On Marketing Of Education, Shreekant Joag
Impact Of Covid-19 Pandemic On Marketing Of Education, Shreekant Joag
Journal of Global Awareness
The COVID-19 pandemic forced many schools to partially or totally switch to remote communication methods for delivering education in the years 2020-2021. It is believed that forced compliance with unfamiliar and even unpreferred modes of behavior can have a profound and lasting impact on people’s attitudes and opinions toward the behavior itself because of first-hand exposure and experience. It is, therefore, possible that this experience with remote teaching and learning could have materially changed both instructors’ as well as students’ attitudes toward remote delivery of education. Such changed attitudes may predict their future choices and behavior.
This paper will present …
“I’M One Of Those Crazy Feminists!”: Young Women’S Embodiment Of The Feminist Killjoy During The Transition From Secondary School To Higher Education, Abigail Wells
Journal of International Women's Studies
No abstract provided.
Emotional Labor In Front-Facing Jobs In University Settings, Khushboo Jain
Emotional Labor In Front-Facing Jobs In University Settings, Khushboo Jain
Student Theses and Dissertations
This research aims to investigate how employees in front-facing/public-oriented positions engage in and experience the effects of emotional labor. Emotional labor is the unpaid, frequently unseen work a person must perform to manage their emotions for other people (Resnick, 2021). This kind of labor can manifest in multiple settings such as the workplace and interpersonal relationships. Emotional labor is often a problem in organizations because there is more focus on how the employee is representing them in customer interactions than the employee’s well-being. During face-to-face or voice-to-voice interactions with customers, employees are required to express proper emotions as a job …