Digital Commons Network^™

A Comparison Of Service Needs For Face-To-Face To Online Programs, Ali Ardalan, Roya K. Ardalan, G. Steven Rhiel

Information Technology & Decision Sciences Faculty Publications

Higher education institutions strive to gain a competitive advantage over similar programs offered by other institutions. A criterion for comparing programs is the quality of service. The definition of quality from the customer's view is "fitness for use," which incorporates the value generated by the product. Each learner may evaluate programs differently from other learners. It is impossible to develop a unique standard for program quality that is defined by a specific set of factors and specific level for each of these factors. This study presents an extensive set of factors that may affect learners' satisfaction. Higher education administrators should …

Examining How Adverse Childhood Experiences, Resilience, And Social Support Influence Academic Satisfaction, Zoe Caldwell

Master's Theses or Doctor of Nursing Practice

College students face many challenges while working toward their educational goals (Meneghel et al., 2019). Although stressors may not seem significant, they are important to address as the effects accumulate over time and can have a negative impact on students' performance (Gresham & Karatekin, 2023). Without the impact of ACEs, children would be better equipped with skills that could help them continue with higher education, gain better employment, and break the cycle of trauma for any future children. Resilience can help students cope with challenges and improve their chances of graduation and academic success (Myat Zaw et al., 2022). One …

The Role Of Social Media In Students’ Learning: Perceptions From The Us And China, Jia Pang

CGU Theses & Dissertations

In an era where digital technologies permeate nearly every aspect of daily life, social media emerged as a powerful yet contentious tool in education. This study aims to addresses the broader challenge of understanding how social media reshapes student learning experiences, both positively and negatively, in an increasingly interconnected and information-driven world. The theoretical framework of this qualitative study is built on the principles of connectivism and Phillips’s Model. The data sources for this study include interview data from 30 participants in the United States and China, as well as university policy documents related to social media usage from universities …

Artful Approaches For The Study Of Multiracial Student Experiences: Not Artifact, But Aperture, Orkideh Mohajeri, Victoria Malaney-Brown

Educational Leadership & Higher Education Administration Faculty Publications

Within higher education, various methodologies are used to collect data on student experiences, including both quantitative and qualitative approaches. This paper highlights the importance of attending to artful methodologies particularly when learning with/from mixed and multiracial postsecondary students. We share three artful productions generated by multiracial undergraduate and graduate students from three separate studies, conducted over a range of time from 2017 to 2020. We argue that in each case, the art itself goes far beyond an artifact or "thick description" and instead serves as an aperture to new possibilities for inquiry and analysis. Not only are artful methods a …

Using The Background Of Occupational Therapy To Argue Our Role In Stress Management: Proposed Lines Of Inquiry, Klaire M. Gowins

Occupational Therapy Doctorate Capstone Posters

The purpose of this ALE presentation is to present research in support of the development of the Student Stress Management Center (SSMC) at EKU. The researchers’ long-term proposition, beyond the scope of this poster, is to effectively communicate to various audiences the importance and occupation-based characteristics of a Student Stress Management Center for students within the higher education setting. In preparation for that goal, this poster reviews scholarly literature relevant to the field of occupational therapy and its philosophical roots to lay groundwork for clarifying whether and how a revised articulation of the philosophical base is needed, relative to the …

Psychological Contract Breach And Institutional Trust In Higher Education: Extending The Triadic Framework, Hannah E. Blodget, Katelyn R. Raborn, Justin Travis, Susan Ruppel

University of South Carolina Upstate Student Research Journal

Psychological Contract (PC) theory, originally developed in organizational contexts, has increasingly been applied to higher education to understand the expectations and obligations that students perceive in their relationships with institutions. In this context, the PC refers to the unwritten set of mutual expectations and perceived obligations that shape the student-university relationship (Rousseau, 1998). Psychological contract breaches (PCB), or perceived failures to fulfill promised obligations, can undermine student trust, engagement, and institutional commitment. Despite growing interest, research on PCBs in higher education remains sporadic, often limited to cross-sectional designs, single relational targets, and inconsistent measurement approaches. Moreover, most studies focus on …

Change Is People: How Faculty, Staff, And Administrators Engage With And Shape A Substantive Organizational Change Process, Karen Bellnier

Open Access Dissertations

Creating substantive organizational change (SOC) in higher education can face numerous challenges including navigating complex sets of rules and relationships, negotiating potentially conflicting perspectives, and balancing the motivations and goals of peers (Engeström, 2018b; Kezar, 2018). Each SOC change agent brings a unique perspective, identity and motivation (Eteläpelto et al., 2013; Gess-Newsome et al., 2003) to their conception of and relationship to the planned change (Hay et al., 2021; Weick, 1995). This dynamic nature makes SOC difficult to conceptualize as a whole - either as a researcher or a change agent - and therefore difficult to understand how change processes …

Challenge-Based Learning: The Case Of Future Business Events Industry Leaders In Asia, Man Fung, Stephanie Lee

Department of Hospitality and Business Management

Purpose – This study explores the application of Challenge-Based Learning (CBL) in preparing students for the MICE (Meetings, Incentives, Conventions and Exhibitions) industry in Asia. Using the AFECA Asia MICE Youth Challenge 2024 as a case, it investigates how CBL fosters student engagement, critical thinking and leadership, addressing the gap between academic training and industry needs. Design/methodology/approach – A mixed-methods approach was used, combining survey data from 36 students and reflections from participants and coaches. Quantitative data were analyzed using descriptive statistics, while qualitative responses were thematically examined using Clarke and Braun’s (2013) six-step method to assess CBL’s impact on …

A Critical Examination Of First-Generation Faculty Scholarship: Demonstrating The Need For Intersectional, Empirical Analysis, Derria Byrd, Noreen Siddiqui

College of Education Faculty Research and Publications

The triumphs, tribulations, and trials associated with first-generation status during the undergraduate years are well-established in educational research; however, limited scholarship systematically investigates the dispositions, experiences, and practices of first-generation faculty (FGF)—that is, former first-generation college students who have joined the professoriate. In this critical review of literature, the authors identified and analyzed 173 sources, uncovering five dominant themes—(a) negotiating a discordant culture, (b) reframing success, (c) relating to family, (d) seeking social networks, and (e) leveraging identity—that provide insights into how FGF navigate the social, cultural, and professional norms of the academy. Despite recent expansions that center FGF of …

2025-2026 Course Catalog, University Of Montana--Missoula. Office Of The Registrar

University of Montana Course Catalogs, 1895-2024

An annual catalog of courses and course descriptions offered at the University of Montana.

Coercion In Campus Sexual Misconduct, Ailsa V. Boger

Honors Theses

Women are at a high risk of experiencing sexual misconduct or assault during their time in college (Graham et al., 2022). Studies suggest that many college students, specifically women, are likely to experience sexual coercion, which is defined as: unwanted sexual activity that occurs when you are pressured, threatened, tricked, or forced in a nonphysical way (Pugh & Becker, 2018; Office on Women’s Health, 2021). Coerced sex is not illegal in most states in the US, so sexual coercion is not seen as important as more aggressive forms of sexual assault that are illegal (Peterson, 2023). Furthermore, the research on …

Online Inclusivity: Mission And Best Practice, Colin P. Marks, Zoe Niesel

Faculty Works

This essay examines the role of inclusivity as a foundational principle in online legal education, arguing that it is essential to fulfilling institutional missions, aligning with established pedagogical best practices, and enhancing the overall learning experience. Drawing on the development of a fully online J.D. program, the piece outlines how inclusivity can be embedded at both the institutional and classroom levels. It highlights strategies for fostering a sense of community among geographically dispersed students, including integrating online learners into broader academic and co-curricular activities, designing courses that balance synchronous and asynchronous instruction, and implementing consistent instructional standards. The essay further …

Introduction, Topeka Small Singleton

Teacher Education Faculty Publications

Imagine a nearly 70- year- old woman clad in a leather black catsuit, complete with a leather whip. This striking image confronted me at a campus- wide meeting leading up to a crucial 10- year reaffirmation visit from the regional accreditor. As a 23- year- old new faculty member, I was baffled by the spectacle. The consensus on campus was clear: this reaffirmation was a serious matter. Failure to meet the accountability standards could lead to job losses and the immediate loss of accreditation, according to my finite understanding. Yet here we were, in the midst of what appeared to …

Examining Educational And Career Transition Points Among A Diverse, Virtual Mentoring Network, Erika L Thompson, Toufeeq Ahmed Syed, Zainab Latif, Katie Stinson, Damaris Javier, Gabrielle Saleh, Jamboor K Vishwanatha

Faculty, Staff and Student Publications

Given the differences in trajectory for under-represented minorities in biomedical careers, we sought to explore how a virtual mentoring program, the National Research Mentoring Network (NRMN), and its platform (MyNRMN), may facilitate transitions in the science, technology, engineering, mathematics, and medicine (STEMM) pipeline. The purpose of this study was to describe how the size of an MyNRMN member’s mentoring network and level of engagement correlate with academic and career transitions. We examined MyNRMN platform user data from March 2020 to May 2021 (n = 2993). Logistic regression estimated the odds of a career or academic transition related to NRMN …

Leadership Communication And Symbolic Language In Organizational Change: A Study In Higher Education, Christine Fischer

Dissertations

Higher education institutions face growing pressures related to affordability, accessibility, and trust. In this environment, leadership communication, especially symbolic language that frames transformation as mission-aligned, plays a central role in shaping organizational change. This qualitative single-case study examined how leaders at a private Christian liberal arts college used metaphors, narratives, and values-based discourse to communicate an innovative tuition model and how this language influenced stakeholder perceptions, engagement, and resistance. Data included 26 leadership communication documents, a metaphor-based faculty and staff survey, and eight semi-structured interviews. Reflexive thematic analysis and metaphorical analysis were used to interpret symbolic language, meaning-making processes, and …

Identifying The Best Practices Of Wilderness-Immersion Programs To Support Veterans’ Transition From The Military To College, Catkin Kilcher Burton

Theses and Dissertations

This study identified best practices for designing and implementing wilderness-immersion programs to support student veterans transitioning from military service to college. It used a sequential explanatory mixed-methods design. Phase 1 of the study involved a Delphi approach wherein an expert panel of program facilitators, university staff, mental health providers, and student veterans rated and refined an initial set of best practices drawn from literature. Veterans Affairs directors provided feedback in a focus group format to refine the framework. This study contributes practical, evidence-based guidelines to enhance the academic, social, and emotional success of student veterans through wilderness-immersion interventions. Findings from …

Analysis Of Dual Roles: Work-Life Balance Experiences Of Female Professors And Mothers In California, Lu Liang

Theses and Dissertations

The study aims to discover and understand the work-life balance experience of mothers who are also professors working in higher education institutions in California. The research reveals the unique challenges, needs, and motivations to manage work and family responsibilities. The literature review indicates that mother professors encounter conflicts of roles and responsibilities from academic work and domestic duties. Moreover, mother professors experience persistent gender disparity and systemic barriers as an underrepresented group in academia, hindering their personal and professional advancements. This qualitative study utilizes quantitative ethnography (QE), an incorporated research methodology to examine mother professors’ work-life balance experience. Additionally, the …

The Atlas Of Intercultural Communication: Navigating Conflict Resolution With Cultural Intelligence, Luz Marina Erturk

Department of Conflict Resolution Studies Theses and Dissertations

As universities become increasingly multicultural, intercultural communication is becoming an essential skill across campus roles. This study examined the role of cultural intelligence (CQ) in conflict resolution within university settings. Using a phenomenological approach, it explored how individuals in administrative, management, or counseling roles applied CQ in communication, negotiation, and conflict resolution. Twelve participants were interviewed, and data collection spanned five months. The study applied Earley and Ang’s four-factor model of CQ, which includes metacognitive, cognitive, motivational, and behavioral dimensions. The developmental model of intercultural sensitivity (DMIS) was also used to interpret how participants’ levels of intercultural sensitivity shaped their …

Resilience Programming For Occupational Therapy Students: A Mixed-Methods Exploration, Meghan Shellooe, Jalina Madriaga, Valerie Perez, Gabriela Velazquez

Occupational Therapy | MSOT Capstone Projects

Occupational therapy students and practitioners experience high levels of stress due to classroom and professional demands which can lead to burnout. Resilience is found as a protective factor against stress and burnout. Resilience can be defined as the different ways systems work together to achieve better results than expected, after experiencing adversity. Concepts related to resilience include social connection, self-efficacy, and mindfulness. Research done on resilience programming for students has been shown to support students in navigating the hardships of college. Resilience programming has been found to be effective for occupational therapists in the workplace during high work demands. However, …

Sealing The Deal: A Case Study Of A Private, Southeastern, Regional College’S Student Onboarding Practices, Alicia R. Gaston, Kristen Meyer, Tyler Ogden, Jennifer Perkinson, Casey Yocum Michaels

Doctor of Education Capstones

Each year, higher education institutions offer support to new, incoming students through an onboarding process that requires dedication and collaboration across multiple departments. Offering streamlined guidance and clear communication throughout the onboarding process is essential to ensure incoming students understand action steps without becoming overwhelmed with new terminology, processes, and environments. This explanatory case study is set to understand the current communication practices and technology use across onboarding departments at Brightside College – also referred to as Brightside or BC (pseudonym). The research team aimed to understand Brightside's onboarding staff's perspective of current processes and practices. With emphasis on the …

Research Methodology Education In Europe: A Multi-Country, Cross-Disciplinary Survey Of Current Practices And Perspectives, Silke Kniffert, Ivan Buljan, Flavio Azevedo, Peter Babinčák, Lucija Batinović, Thomas Rhys Evans, Sara Garofalo, Christopher Graham, Lucianne Groenink, Malika Ihle, Milosav Klugar, Lucia Kočišová, Michal Kohút, Nikolaos Kostomitsopoulos, Seán Lacey, Anita Lunić, Ana Marušić, Thomas Nordström, Charlotte R. Pennington, Daniel Pizzolato, Ulf Toelch, Marta Topor, Miro Vuković, Michiel R. De Boer

Publications

Background

Research methodology education aims to equip students with the foundational knowledge of robust scientific practices, emphasizing deep understanding of scientific inquiry, integrity, and critical thinking in research practice. A literature review reveals that the observed diversity in research methods course design and instruction stems from a lack of consensus about the essential foundations required to critically engage with, design, and execute research in education. This is further compounded by a limited pedagogical innovation. However, no study has yet investigated how research methodology is taught and perceived across European universities. The objective of this study is to examine practices and …

“We’Re Here, We’Re Queer, And We’Re Not Going Away” Student Policies And Lgbtq+ Students’ Experiences On Canadian Christian Campuses, Angela E. Gallo

Theses and Dissertations (Comprehensive)

Research highlights that Christian campuses are often unwelcoming and hostile spaces for lesbian, gay, bisexual, transgender, queer, and other gender and sexually diverse (LGBTQ+) students. Yet, research, including emerging Canadian research, often overlooks how institutional policies shape LGBTQ+ students’ experiences. Further, little attention is given to the affirming experiences LGBTQ+ students encounter on Christian campuses. Through a collective case study of two Canadian Christian universities involving document analysis and interviews, I explored the discourses that school policies constructed concerning gender and sexuality, LGBTQ+ students’ experiences of exclusion and affirmation, and how policy, alongside other factors, shapes their experiences and well-being. …

The Impact Of Teaching Students Stress And Trauma Alleviation Techniques For Coping With Distressing Materials In First-Year Composition, Faye Monique Scott

Graduate Research Theses & Dissertations

Trauma can impact the way a student learns and focuses. In higher education, without instructors realizing it, classes may retraumatize or trigger students with the texts, media, or materials utilized. Research suggests that little attention is given to helping students deal with potentially traumatizing course materials and students inside the classrooms may be impacted by trauma whether the teacher is aware or not. This dissertation examined the effects of teaching students specific coping strategies—Trigger Warnings (TWs) and Stress and Trauma Alleviation Techniques (STATs) —while reading, writing, and reflecting on possibly distressing materials in First-Year Composition courses through a mixed methods …

Professional School Alumni Donor Motivations For Making Charitable Bequest Gifts To Their Alma Mater, James A. Dugoni Edd

University of the Pacific Theses and Dissertations

Professional School Alumni Donor Motivations for Making Charitable Bequest Gifts to Their Alma Mater

Abstract

By James A. Dugoni

University of the Pacific 2025

This study explored the reasons University of the Pacific (UOP) professional school alumni in the fields of dentistry, law, and pharmacy have chosen to make charitable bequest gifts to their alma mater. The study looked at their student, alumni, and donor experiences to determine the factors that motivated them to leave a charitable bequest gift. The study further analyzed how social exchange theory can explain their planned giving behaviors. This study contributes to the body of …

Disparities Between Reported And Actual Study Habits And Perceptions Among First Year Occupational Therapy Graduate Students, Melisa P. Kaye, Marcella Mccollum, Sydney Hanzalik

Journal of Occupational Therapy Education

Studying for exams forms a significant part of the occupational therapy graduate school experience. While successful completion of exams is a central focus for students, little time is devoted to explicitly teaching new graduate students how to most effectively study. Instead, when they enter their occupational therapy programs, students experience a steep learning curve, and often rely on previous habits or trial and error to discover the most efficacious study strategies. The purpose of this study was to examine the study behaviors, habits, and beliefs of new graduate students to gain insight into the prevalence of use of various study …

Belonging And The Lived Experiences Of Underrepresented Occupational Therapy Students, Daniel Cezar Da Cruz, Angela Murphy, Zara Mahmood

Journal of Occupational Therapy Education

Belonging has been explored in research in higher education with a focus on student engagement or performance and the impact of psychological aspects on individuals' learning. Few studies focused on underrepresented occupational therapy students’ belonging. Our research aimed to explore the lived experience of occupational therapy students regarding belonging at university. This phenomenological study was conducted with six occupational therapy students from the United Kingdom who volunteered to participate in semi-structured interviews. Data analysis was carried out through Reflexive Thematic Analysis (RTA). Three themes were constructed: Theme 1: Representation and belonging - “I was the only non-white person in the …

The Influence Of Student Personality Traits On Satisfaction And Success In Online Education In Higher Education: A Systematic Review, Elizabeth G. Hunter, Jayna Niblock, Samantha Barefoot, Jackson Miller, Jason Hughes, Lydia Kite, Edith Scarletto

Journal of Occupational Therapy Education

Online learning is a growing area in occupational therapy education. It is important for faculty to use the modality of online learning to understand the influence of student personality traits, defined as relatively stable characteristics that influence thinking and behavior, on student satisfaction and success in graduate level programs. By understanding the influence of personality traits, faculty can better develop online materials that are flexible enough to support individuals who may have a higher risk of low satisfaction and success. There has been plentiful research in the areas of education and psychology assessing the influence of personality on the online …

Manifesting A Shift In The "Overton Window": The Threat Of Project 2025 On The Lgbtq+ Community In Higher Education, Athena M. King, Sara Sanatkar

Political Science & Geography Faculty Publications

Since the first Trump administration, historically marginalized groups in the United States have been subjected to greater instances of bigotry and discrimination due to conservative influence on sociopolitical institutions. These actions suggest a shift in the "Overton Window," whereby policy preferences previously deemed "unacceptable" are given consideration in the mainstream, especially by conservative policy actors. "Project 2025" is a comprehensive plan to restructure the federal government according to conservative dictates in the second Trump administration. This article is an examination of how higher education may be impacted by this plan, especially as it relates to LGBTQ+ faculty, administration, staff, and …

Social Justice In Higher Education: The Forgotten Needs Of Students With Visual Impairments In Bangladesh, Mohammed Mozadded Hossen, Roy K. Chen, Nahal Salimi, Jane L. Nichols

School of Rehabilitation Services & Counseling Faculty Publications

Students with disabilities face myriad barriers and hurdles to success in higher education settings. Institutions in developing nations often lack the necessary resources to provide accessible instruction, and the absence of clearly defined policies further impedes upholding the educational rights of such a special population. The purpose of this study was to examine how undergraduate students with visual impairments in Bangladesh felt about their experiences related to social justice and challenges in learning during the COVID-19 pandemic. A convenience sample of 133 students was recruited from two public universities. The authors developed two instruments, namely, the Social Justice Experiences in …

Experiences Of Exemplary Supervisors Promoting Workplace Dignity Across Social Identity Differences, Emily Joy Aiken

Antioch University Dissertations & Theses

Imagine a workplace where supervisors centered the dignity of each unique individual and sought to honor each person in their wholeness. This type of work environment moves beyond a toxic culture to a space that fosters flourishing, growth, and inclusion. Given that supervisors play an integral role in the experiences of staff members, this study explored the experiences of supervisors in promoting workplace dignity across cultural differences within higher education. With a focus on relational practices and a positive framing, this research sought to develop a nuanced understanding of dignified leadership across social identity differences. Leveraging a constructivist grounded theory …