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Chief Diversity Officers And The Process Of Culture Change Within Higher Education Professional Staff Units: A Qualitative Study On Cdo-Led Learning & Development Efforts, Amarildo "Lilu" Barbosa

Educational Studies Dissertations

Professional standards of practice for Chief Diversity Officers (CDOs) urge them to enhance institutional functions while leveraging education to build institutional capacity, but CDOs experience varying outcomes in their work. The current literature is limited with respect to how CDOs facilitate diversity learning and development experiences for professional staff in higher education. Adult learning theory argues for the implementation of intentional practices intended to drive developmental learning for adults: contextualizing the educational experience for learners, designing and delivering learning experiences that center the learner, and using assessment to provide relevant learning experiences that meet learner needs. However, it is not …

Women In Leadership Positions In Higher Education: Challenges, Opportunities, And Strategies For Success, Maria Bowen

M.S. in Leadership

This research project is aimed to identify the challenges and barriers women face in higher education while striving to obtain leadership positions and provide possible solutions to resolve the gender gaps found in higher education’s leadership. A literature review was conducted, which informed questions that were asked in an interview setting. Interviews were conducted with leaders that identify as women in higher education and sought to provide personalized accounts of the researched trends. Ultimately, despite higher education being perceived as a progressive industry and having legislature in place to combat gender disparities, leadership positions are not reflective of gender distribution …

"It’S Hard To Be An Enemy Of Student Success”: A Qualitative Case Study Of A Cultural Shift Towards Student Success, Lisa R. Lawless

Dissertations of Practice

Literature on how colleges change is limited and theoretical in nature. The purpose of this qualitative case student was to explore how Retention University changed their culture and norms to increase student persistence and retention. Data was collected with semi-structured interviews with 16 participants at a large, public university in the southeast. Four primary themes emerged from data: (1) leaders play an important role in fostering organizational change; (2) leaders need to be strategic about how they foster change; (3) leaders need to consider how organizational contexts might hinder change; (4) and value the people and process. Implications for further …

The Experiences Of Women College Presidents While Leading Through An Institutional Crisis: The Perceived Successes And Failures Of Crisis Communication Strategies, Madison Marie Speck

Graduate Theses, Dissertations, and Problem Reports (ETD)

This multi-site case study explored the uncommonly discussed yet organic intersection between the study of crisis communication and the study of crisis leadership and in turn, what it means in the context of a college presidency. This study has a unique focus on women presidents at small, private colleges and the ways in which they communicate with various stakeholders during a crisis environment. The research is guided by Boin’s Model of Crisis Leadership which guides and assesses crisis leadership performance; however this study introduces nuances to the framework that are suggested as a result of the findings; most of which …

Exploring Race: The Collaborative Inquiry Experience Of A Group Of Black Social Work Faculty, Lusta Phanord, Amber D. Bell, Deneen Harris, Crystal George-Moses, Erica Bosque, Carla Fagan, Bianca Brandon

Title III Professional Development Reports

Through a partnership presentation, presenters discussed the co-inquiry group process through which they explored their experiences as Black faculty who teach race based content in social work programs. They shared insights into what it means, what it takes, and what it costs to teach such content, and the benefits of the group process.

Weak Organizational Culture In Higher Education Leads To Unmet Organizational Goals, Jennifer Willard Matthews

Doctoral Dissertations and Projects

This qualitative case study explores the perception of weak organizational culture at one institution of higher education and the influence of weak culture on attaining organizational goals. The general problem addresses a weak organizational culture where department leaders operate independently of organizational policies and procedures, resulting in the inability to reach organizational goals. The study included fifteen survey responses from faculty and staff, two follow-up interviews, two observations of university-sponsored group activities, and current data from the 2021 Work and Well-Being Survey conducted by the American Psychological Association. Themes emerged from collected data and existing literature allowing the researcher to …

Qualities Of Effective Saudi University Presidents, Ziyad Sultan

Theses & Dissertations

The transformation of educational resources in the Kingdom of Saudi Arabia (KSA) was presented as a crucial part of vision 2030 by Crown Prince Mohammad bin Salman in 2016 as an important part of an overall strategy to diversify the KSA from its over-dependence on oil revenues. Vision 2030 imagined the transformational development of knowledge resources in the KSA including the development of leadership and knowledge applications to support the social and economic needs of the nation. High on the list of priorities was transformation of the 33 public universities in the KSA to be able to operate autonomously. Clearly, …

Integrating Behavioral Research Findings With A Liberal Arts Paradigm, Jonathan Peterson

LSU Master's Theses

This paper explores the role of behavioral research in understanding the complexity and relevance of creativity. A brief history of the liberal arts and its current application is followed by a discussion of the importance of variability in generating novel and diverse responses, challenging the notion that creativity is solely a product of innate talent. The effects of reinforcement on variability, and how it relates to a complex relationship between reinforcement and the probability of variable responding leads to a discussion of how the combination of previously trained behaviors can lead to creative problem-solving, emphasizing the role of combinatory behavior …

Taking Equity-Mindedness To The Next Level: The Equity-Minded Organization, Román Liera, Steve Desir

Department of Educational Leadership Scholarship and Creative Works

University and college leaders have an espoused interest in racial equity. In recent years, university and college leaders have invested in diversity, equity, and inclusion (DEI) training that focuses on developing individual attributes that reflect equity-mindedness. For example, DEI training efforts have often been focused on helping faculty develop critical race consciousness by raising their awareness of systemic racism in their routine teaching, mentoring, and hiring practices. However, in many cases, DEI training and equity change efforts primarily focus on individual-level change without critically identifying, disrupting, and transforming organizational processes and policies that perpetuate structural racism. In this paper, we …

Internationalization Strategies In Chinese Higher Education Institutions: Examining A Selection Of Award-Winning Four-Year Universities, Yuqian Zhang

Dissertations

China is building the fastest growing higher education system, in quality as well as in quantity, in the world and emphasizes internationalization in education policy as a guide to building its own capacity and developing native talent. With regained self-confidence and geopolitical ambition, China is also emerging as a new potential higher education leader along its New Silk Road. The purpose of this study was to explore internationalization strategies employed at select, award-winning Chinese four-year universities, specifically those awarded the National Teaching Achievement Award, the highest national award in teaching and education in the country, for their internationalization efforts.

This …

Two Identities Two Impostors One Student, Randy Valdez

Critical and Creative Thinking Capstones Collection

Imposter Syndrome is a well-known psychological phenomenon characterized by a persistent feeling of inadequacy despite evidence of competence and success. While current research has identified five types of Impostor Syndrome, This synthesis offers the existence of an additional impostor type. This study aims to investigate the existence of "Impostor Two-Two-One” (ITTO), where college students coming from underrepresented backgrounds develop multiple social identities in which each social identity carries different fears of being exposed as a fraud or impostor. Data was collected in the form of structured interviews with students who identify as a combination of first-generation, low-income, and students of …

The Cost Of Organizational Change For Rural Community Colleges, Randy Clayton Scaggs

Graduate Theses and Dissertations

This qualitative study will investigate the unintended consequences of implementing structural change in a rural community college in the mid-South region of the United States. Specifically, this study will examine the unanticipated outcomes of merging student affairs and academic affairs into one division. Scant empirical evidence exists about the benefits of this structural change or literature reviewing assessments of the unanticipated financial and nonfinancial costs to the institution. This critical case study is situated in a rural community college that recently changed its organizational structure by combining the academic and student affairs divisions. A purposeful sample, from different levels of …

A Delphi Study Of Possible, Probable, And Desirable Futures At 4-Year U.S. Higher Education Institutions By 2035, Mary Cutia-Pluff

Dissertations

Purpose: The purpose of this study was to identify and describe educational changes at 4-year higher education institutions that are possible and probable by 2035 as perceived by a panel of experts. Additionally, the purpose was to determine the level of desirability of educational changes identified as probable by a panel of experts. Finally, the purpose was to describe actions necessary to promote the desirable educational changes by 2035 as perceived by the panel of experts.

Methodology: The Delphi method was used to survey 17 higher education experts from diverse disciplines. Four survey rounds gathered qualitative and quantitative data regarding …

A Quantitative Study Of Authentic Leadership, Authentic Followership, And Organizational Commitment Within Christian Higher Education, Daniel E. Mcdonald

PhD in Organizational Leadership

Organizational commitment is an important component within Christian higher education, impacted by the words and actions of authentic leaders and followers. In a time when more people left their jobs or looked for new employment than ever before, it was necessary to identify contributing factors that built and detracted from organizational commitment within this context. In this study, the researcher explored the relationships between organizational commitment and authentic leadership and authentic followership from the perspective of followers within five institutions in the Council of Christian Colleges and Universities (CCCU). The findings provided important context for current levels of connection between …

Women In Higher Education: A Brief Report On Stress During Covid-19, Dimple S. Johnson, Aaron D. Johnson, Kristen B. Crossney, Emily Devereaux

Public Policy & Administration Faculty Publications

Higher education institutions have evolved into a more stressful environment. Women have been experiencing higher levels of stress than their male counterparts. With higher education adopting to the onset of the pandemic, this brief report studied women’s perceived stress in relation to perceived organizational and supervisory support, and age during times of crisis. In an era of social distancing, quarantines, and lockdowns, the findings suggest that women’s perceived stress is negatively related to age, perceived organizational support, and perceived supervisory support. Society as we once knew it pre-pandemic will never be the same. Higher education is inevitably going to have …

Facilitating Tilting As A Faculty Community, Debra Palmer, Carrie Bachhofer, Allen Brown, Alaina Kaus, Michele Mckie, Thelma Sexton

Perspectives In Learning

In this paper, we describe our perspectives and experiences working as one of several small groups within a campus-wide program at our university to help implement transparency in learning and teaching (TILT) principles. Faculty were asked to implement TILT into lower-and upper-level courses, as well as co-curricular activities, by transforming some aspect of their course or activities to be more "transparent," meaning students would be able to better understand its purpose and value and how it relates to their major, future career, and personal lives. The program followed a faculty learning community (FLC) model, where members supported one another through …

Intersecting Programme Design Thinking In Business Disciplines In A New Technological University, Roisin Donnelly, Assumpta Harvey

Journal Articles

This reflective paper discusses how design thinking principles and stages can support a people-focused collaboration between two new Schools in a new Faculty of Business in a new technological university (TU) in Ireland; TUs are a new entity for the higher education sector in the country. The layers of ‘newness’ and uncertainty in the context of this work enabled design principles to be a useful complemental tool for our planning. There are currently five TUs in Ireland with TU Dublin being the first established in January 2019. Technological Universities have been founded to address the social and economic needs of …

Areas Of Work-Life That Contribute To Burnout Among Higher Education Health Science Faculty And Perception Of Institutional Support, Megan Koster, Kristen Mchenry

Respiratory Therapy Faculty Publications and Presentations

Background: COVID-19 added responsibilities to faculty in health-related fields. Educators in these areas have experienced pandemic-related role strain in both the clinical and academic settings.

Purpose: This investigation sought to identify how health science faculty at one institution perceived challenges related to the COVID-19 pandemic in their role and to glean opportunities for institutions to increase the degree of support for faculty.

Methods: An analysis of narrative comments was conducted on a survey assessing burnout and well-being. The survey was distributed to full-time faculty within the College of Health Sciences at a four-year institution. Using the areas of work-life model …

From The Top Down: Implications Of Honors College Deans’ Race And Gender, Malin Pereira, Jacqueline Smith-Mason, Karoline Summerville, Scott Linneman

National Collegiate Honors Council Monographs: Chapters

Most honors college deans are White males, yet most students enrolled in honors colleges are women; more often than not, there is glaring underrepresentation of diverse races and ethnicities among student populations in honors colleges. Considering these data, the authors ask whether honors colleges perpetuate the “Oxford College Don” model of White male privilege and power. Black, Indigenous, Hispanic, and other students of color often look at the leaders of honors colleges and rarely see themselves, and White honors students lack the opportunity to see diverse leadership models. This chapter explains how and why faculty of color and women face …

Persistence And Proliferation: Integrating Community-Engaged Scholarship Into 59 Departments, 7 Units, And 1 University Academic Promotion And Tenure Policies, Isabelle Jenkins, Emily Janke, John Saltmarsh, Melissa Quan

Scholarship and Professional Writing from the J.D. Power Center and Donelan Office

Choosing how to recognize community-engaged scholarship in promotion and tenure policies so that it is assessed accurately and fairly remains a relatively new and ongoing challenge for institutions of higher education. This case study examines how one U.S. research university integrated recognition of community-engaged scholarship across all levels of policy, including university, unit, and department. The terms used within and across policies reveal that while some terms were perpetuated across policies, many more terms proliferated across policies. Using organizational change and signaling theories, as well as the Democratic Civic Engagement Framework, analysis raises questions and insights regarding the use of …

Running The Gauntlet: Barriers For Black Women Academics In Higher Education Research Productivity, Crishana Dionne Benton

UNF Graduate Theses and Dissertations

Internationally, research productivity bears significance for an institution’s reputation and overall research ranking. Many previous efforts surrounding faculty issues have focused on individual faculty research productivity. This study reimagined the definition of productivity as an academic’s impact on scholarly research, evidenced by their h-index.

At the same time, the need for diversity of faculty populations is becoming more urgent, even in a time when the number of tenure-earning faculty positions is diminishing and those which remain are occupied mainly by white men. To add to the disparities, it is reported that only 4% of full-time faculty are Black women. Black …

Experiencing Workplace Inclusion: Critical Incidents That Create A Sense Of Inclusion For Professional Staff In Higher Education, Katherine Penn Lampley

Antioch University Dissertations & Theses

Professional staff make up the majority of employees at colleges and universities in the United States but are rarely the focus of research in higher education. As a result, little is known about how these employees experience the workplace, creating a challenge for educational institutions working to attract, develop, and retain this essential resource. Employees who feel included in the workplace have higher performance levels and are more likely to remain with their organizations, but workplace inclusion is a complex and undertheorized psychological phenomenon. This exploratory study provides insight into the psychological experience of inclusion by examining the experiences, interactions, …

Navigating Conflict During Periods Of Change In Higher Education: Deconstructing Academic Leaders’ Construction Of Meaning, Tyler Guy Olson

Antioch University Dissertations & Theses

Navigating departmental and organizational conflict is an essential function and responsibility of an academic unit leader (dean, associate dean, director, or chair) in higher education institutions (HEIs). During periods of organizational change, conflict tends to increase in complexity and difficulty—in part due to resistance to change—making it more difficult to manage in a constructive manner (Marcus, 2014). Much of the literature that looks at the academic unit leader and conflict focuses on personal conflict styles (or modes), types of conflicts encountered, and training on techniques and skills for conflict resolution and management. Missing from the literature is research that examines …

Understanding First-Year Undergraduate Students Safety, Savviness, And Social Etiquette Online, Collis Ray Robinson

Theses and Dissertations--Educational Leadership Studies

Student’s engagement and interaction online continue to grow as technological advancements increase. The ability to engage and connect is endless today compared to two decades ago. This mixed methods action research study examines the digital citizenship knowledge of first-year students at a private liberal arts work college. The study focuses on student’s understanding of digital citizenship through the lens of safety, savviness, and social engagement online. Additionally, the study seeks to explore students, staff, and faculty perceptions around more education about digital citizenship at the undergraduate level. This study discusses the problem of practice, methodological framework, and study plan in …

A Case Study Of Transformational Leadership Practices Utilized To Increase National Rankings Of An Hbcu Through Strategic Planning, Titilayo B. Evans

Doctoral Dissertations and Projects

The purpose of this single instrument case study was to explore the transformational leadership practices utilized by university leaders in the implementation of a strategic plan first executed in 2011 at Pride University, a pseudonym used for the setting of the study, a Historically Black College or University (HBCU). The central research question of this study was, “How were transformational leadership strategies utilized in the execution of the strategic plan implemented at Pride University?” Over the years, transformational leadership has been commonly embraced by organizations and has worked well for leaders and followers alike. Although there has been much research …

Appreciative Administration: How The Appreciative Education Theory-To-Practice Framework Is Being Infused Into Higher Education Administrative Practices, Meagan Elsberry

Faculty and Staff Publications & Presentations

This qualitative grounded theory study updated the framework, including a definition, of Appreciative Administration. Bloom et al. (2013) first introduced the concept of Appreciative Education in a New Directions for Student Services article. Appreciative Education’s framework is harnessed by the power of the organizational development theory of Appreciative Inquiry (Cooperrider & Srivastva, 1987), the relationship-building theory-to-practice framework of Appreciative Advising (Bloom & Martin, 2002; Bloom et al., 2008), and an Appreciative Mindset. Bloom and McClellan (2016) coined the phrase Appreciative Administration to describe how higher education administrators could lead their organizations by harnessing the power of Appreciative Education. To date, …

Integrating Media Literacy Into General Education Core Courses For Undergraduates, Christen Embry

Dissertations

This study aimed to understand the essential nature of media literacy, evaluate pre-developed higher education classes for existing media literacy context, and recommend best practices for incorporating media literacy into an undergraduate curriculum. This mixed-methods study of media literacy in undergraduate college courses explored the presence and absence of media literacy lessons within core classes by auditing 15 online course shells accessed through the university’s Learning Management System (LMS). Specifically, all the courses surveyed included the first skill of media literacy, Access; 33% of the classes included Analyze; 27% included Creation; 20% included Reflection; and 20% included Action. Once the …

Communicating Student Outcomes: A Mixed Methods Study Of Communication Effectiveness, Nicholas Branson

Dissertations

Assessment, Communicating evidence, Education, Evaluation, Higher education, Student outcomes

Self-Efficacy Of Dietetics Educators Preparing To Implement A New National Education Model, Janet Millikan, Susan W. Arendt

Internet Journal of Allied Health Sciences and Practice

Purpose: The Future Education Model (FEM) was introduced in 2017 and included changes to the existing dietetics education model, such as a shift in degree requirements and a change in Accreditation Standards based on competency-based programming. Starting in 2019, dietetics educators could apply to begin implementing the FEM at their institutions. Social Cognitive Theory (SCT) served as the framework for this research. SCT can be used to understand individuals’ motivations in various contexts, including workplace environments like higher education. Self-efficacy is one component of SCT; self-efficacy in dietetics educators may be an important indicator of potential success implementing the mandatory …

Going Virtual: Addressing The Challenges Faced By Organizational Leaders When Employees Transition To Virtual Environments In Times Of Crisis, Mary Susan Johnson

Doctoral Dissertations and Projects

In response to the COVID-19 pandemic, colleges and universities across the world moved their operations online. While a great deal of focus was placed on the value of teaching and learning during a crisis period, very little attention was paid to the other side of higher education institutions—the business side. Suddenly these institutions and their operational staff were forced to discover new ways to perform tasks that had always been completed in person. The leaders of these organizations faced the added challenge of ensuring that their workforce remained engaged and motivated while working in the midst of stressful, even chaotic …