Digital Commons Network^™

Improving Customer Service And Purchasing System Design At Western Washington University, Dale A. Monroe

Abraham S. Fischler College of Education ETD Archive

This dissertation used a phenomenological study, customer survey, and training needs assessment to discover how to improve customer service or the purchasing system to stop the university's faculty and staff from circumventing the purchasing department. Circumvention of the purchasing system is not unique to Western Washington University. The campus communities of other educational organizations routinely exceed spending limits or purchase restricted merchandise. Stopping circumvention is thoroughly discussed among purchasing professionals at conferences, seminars, and in trade magazines.

This dissertation used a phenomenological study, customer survey, and training needs assessment to discover how to improve customer service or the purchasing system …

An Evaluation Of An Alternative High School As A Learning Organization, David K. Moore

Abraham S. Fischler College of Education ETD Archive

The problem that was addressed by this evaluation study was the failure of a majority of the students who entered the Alternative Program at Miami-Douglas MacArthur Senior High School South (MDMS) to return to their schools of residence. Of those who did return, over 60% were unsuccessful. The systemic changes that were needed to resolve this problem required the faculty to function as an effective learning organization as described in the research of P. Senge. Evaluation research was conducted to determine to what extent MDMS staff was functioning within each of the 5 disciplines of a learning organization.

The data …

Increasing Students’ Performance In English Within A Two-Way Bilingual Immersion Program, Jacquelyne Hoy

Abraham S. Fischler College of Education ETD Archive

During the 2000-2001 school year, 30.76% of the 1st- through 3rd-grade students performed below grade level in the English reading comprehension test. Consequently, 35% of the students withdrew from Lycée Franco-American during the 2000-2001 school year because their parents feared that their children would not perform at or above grade level in English.

This writer conducted an initial analysis of the study in May of 2001, which revealed the following causes for the low performance in English reading comprehension: (a) teachers’ lack of training and experience in 2-way bilingual immersion programs, (b) the English program was too cumbersome and did …

Development Of A Career Planning And Placement Model With A Plan For Implementation And Evaluation, Thwanda L. Davidson

Abraham S. Fischler College of Education ETD Archive

This applied dissertation was designed to provide a suggested comprehensive career planning counseling and effective placement services for students at Anderson College with a plan for implementation and evaluation. This development project enabled the researcher to review several components of Career Services models for inclusion in the design appropriate for the students.

The college has not provided comprehensive career planning counseling and effective placement services. A number of students are unemployed, dissatisfied, and frustrated, or at least the ones calling the college are having difficulty finding employment. The researcher conducted an investigation to identify significant information pertaining to the intent …

Development Of The Instructional Skills Program At The Southern Alberta Institute Of Technology, Jane E. Duncan

Abraham S. Fischler College of Education ETD Archive

Canadian post-secondary institutions are facing significant changes that impact the teaching and learning environment. Consistent with the changes in Canadian postsecondary institutions in general, the Southern Alberta Institute of Technology (SAIT) has also undergone significant change. SAIT’s ability to thrive in the changing environment and to achieve its strategic goals rests on a number of factors, one of which is adequate numbers of effective faculty. In order to ensure effective faculty, an up-to date Instructional Skills Program (ISP) is required for new faculty. At present, SAIT offers a two-week ISP that is based on out-of-date competencies, thus the program is …

An Evaluation Of Curricular Effectiveness In Addressing Critical Thinking Skills Among Physical Therapist Assistant Programs In New England, Elizabeth V. Fuller

Abraham S. Fischler College of Education ETD Archive

The purpose of this applied dissertation was to evaluate the extent to which Physical Therapist Assistant (PTA) programs in New England addressed critical thinking skills in their curricula. Norm values were measured for two standardized measures of critical thinking and the extent to which course materials promoted critical thinking was determined using Bloom’s Taxonomy. Teaching strategies were compiled for use by PTA faculty to foster the development of critical thinking skills.

Eight of eighteen PTA programs within New England participated. Scores on the California Critical Thinking Skills Test (13.87 of a possible 34 points) were lower than those reported for …

Board Of Trustees Meeting Minutes 2002-12-10, Bowling Green State University

Board of Trustees Meeting Minutes

The official meeting minutes of Bowling Green State University's Board of Trustees.

Monitor Newsletter December 09, 2002, Bowling Green State University

Monitor

Official Publication of Bowling Green State University for Faculty and Staff

Ua11/1 Echo, December, Wku Public Affairs

WKU Administration Documents

Magazine created for WKU faculty and staff.

Faculty Senate Meeting Minutes, 11/26/2002, P 268-331, Unm Faculty Senate

Faculty Senate Meeting Minutes, 1920 - 2013

No abstract provided.

Monitor Newsletter November 18, 2002, Bowling Green State University

Monitor

Official Publication of Bowling Green State University for Faculty and Staff

Monitor Newsletter November 12, 2002, Bowling Green State University

Monitor

Official Publication of Bowling Green State University for Faculty and Staff

Ua11/1 Echo, November, Wku Public Affairs

WKU Administration Documents

Magazine created for WKU faculty and staff.

Monitor Newsletter October 28, 2002, Bowling Green State University

Monitor

Official Publication of Bowling Green State University for Faculty and Staff

Faculty Senate Meeting Minutes, 10/22/2002, P 207-264, Unm Faculty Senate

Faculty Senate Meeting Minutes, 1920 - 2013

No abstract provided.

Monitor Newsletter October 21, 2002, Bowling Green State University

Monitor

Official Publication of Bowling Green State University for Faculty and Staff

Board Of Trustees Meeting Minutes 2002-10-04, Bowling Green State University

Board of Trustees Meeting Minutes

The official meeting minutes of Bowling Green State University's Board of Trustees.

Fort Wayne Alumnus, Taylor University Fort Wayne

TUFW Alumni Publications (All)

The Fall 2002 edition of The Fort Wayne Alumnus, published by Taylor University Fort Wayne in Fort Wayne, Indiana.

Campus Assembly Minutes 10/01/2002, Campus Assembly

Campus Assembly

No abstract provided.

Ua11/1 Echo, October, Wku Public Affairs

WKU Administration Documents

Magazine created for WKU faculty and staff.

Ua66/8/3 Geogram, Wku Geography & Geology

WKU Administration Documents

Newsletter created by and about the WKU Geography & Geology highlighting activities of faculty, students and alumni.

2002 Cardozo Life (Fall), Benjamin N. Cardozo School Of Law

Cardozo Life Magazine

Table of Contents:

Around Campus, page 3

Faculty Briefs, page 14

Betting on a Clerkship, page 18

In the Spirit of Cardozo: The Founding of the Law School, page 20

Summer Jobs. Summer School. They Aren’t Just Work, page 29

Cardozo Students Learn the Art of Crafting Solutions through ADR, page 35

Alumni News & Notes, page 40

Monitor Newsletter September 30, 2002, Bowling Green State University

Monitor

Official Publication of Bowling Green State University for Faculty and Staff

Faculty Senate Meeting Minutes, 09/24/2002, P 150-203, Unm Faculty Senate

Faculty Senate Meeting Minutes, 1920 - 2013

No abstract provided.

Monitor Newsletter September 16, 2002, Bowling Green State University

Monitor

Official Publication of Bowling Green State University for Faculty and Staff

Ua11/1 Echo, September, Wku Public Affairs

WKU Administration Documents

Magazine created for WKU faculty and staff.

Yale Nurse, Yale School Of Nursing

Yale School of Nursing Alumni Newsletters and Magazines

No abstract provided.

Faculty Senate Meeting Minutes, 08/27/2002, P 12-145, Unm Faculty Senate

Faculty Senate Meeting Minutes, 1920 - 2013

No abstract provided.

Faculty Senate Meeting Minutes, 08/27/2002, P 8-11, Unm Faculty Senate

Faculty Senate Meeting Minutes, 1920 - 2013

No abstract provided.

Monitor Newsletter August 26, 2002, Bowling Green State University

Monitor

Official Publication of Bowling Green State University for Faculty and Staff