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Empathy And Campus Sexual Assault (Csa) Communication: Protecting The Wellbeing And Social Equity Of College Women, Kathleen Romero

All Graduate Theses, Dissertations, and Other Capstone Projects

A review of empathy and campus sexual assault communication has implications for technical communication research. Campus sexual assault is a social problem, and consequently college campuses are legally required to publish and disseminate sexual assault communication (i.e. policies, procedures, and training) to eliminate the behavior. Empathy is significant to campus sexual assault communication, given not only the emotional nature of the topic, but also the technical information to be communicated effectively and appropriately. Given the dearth of research on empathy and campus sexual assault communication, this expansive review of the literature establishes the need for technical communication research on empathy …

Assessing Students’ Writing And Public Speaking Self-Efficacy In A Composition And Communication Course, T. Kody Frey, Jessalyn I. Vallade

Information Science Faculty Publications

One avenue for assessing learning involves evaluating self-efficacy, as this psychological beliefis a strong predictor of academic achievement. As such, the purpose of this study was to evaluate writing self-efficacy and public speaking self-efficacy in a composition and communication course. This course is structured to develop both writing and public speaking competencies; the research sought to determine whether students believed they were leaving the course feeling more confident in their capabilities within each respective academic domain. Results (N= 380) from pre- and post-test data suggest that students’ reported writing and public speaking self-efficacy significantly increased over the semester. Additionally, students’ …

Recurrence Quantification Models Of Human Conversational Grounding Processes: Informing Natural Language Human-Computer Interaction, Clayton D. Rothwell

Browse all Theses and Dissertations

Human-human communication is a coordinated dance (Clark, 1996) that requires each participant to consider the other participants. The majority of this coordination centers on the conversational grounding process that develops and maintains the common ground, or shared understanding between the individuals (Clark and Schaefer, 1989). Conversational grounding is also a crucial process for human-computer interaction using language-based methods, such as spoken dialogue systems. Previous work has tied grounding processes to the performance outcomes in collaborative tasks (Reitter and Moore, 2014; Gergle et al., 2013, 2004; Clark and Krych, 2004), making it a high priority for increasing capabilities of spoken dialogue …

How Do Specialist Expertise, Auditor-Specialist Communication, And Time Pressure Affect Auditors’ Use Of Specialists’ Valuations?, Sara Gochnauer

Electronic Theses and Dissertations

This study experimentally investigates auditors’ reliance on specialists’ work regarding complex estimates. Specifically, this paper examines how the relevance of specialists’ expertise (or the degree to which their prior experience matches the current task), the opportunity for auditor-specialist pairs to communicate, and the level of time pressure affect the extent to which auditors rely on specialists’ estimates. To investigate the research question, I employ a mixed experimental design in an abstract setting, where college students take on the roles of auditor and specialist and work in auditor-specialist pairs to complete an estimation task. I manipulate the relevance of specialists' expertise …

Conflict Resolution Strategies Used By Civilian Small Business Managers On Military Bases, Tavarus James Dunbar

Walden Dissertations and Doctoral Studies

Unresolved conflict is responsible for at least 50% of resignations in the workplace, which negatively affects an organization's reputation and profitability. Although there has been ample research on the link between conflict resolution and leadership, there was limited research on conflict aboard military installations specifically. The purpose of this multiple case study was to explore conflict resolution strategies of civilian small business managers who work on a military installation in Southern Arizona. The theory of realistic conflict, or realistic group conflict theory, was used as the conceptual framework for this study. The data collection process involved semistructured interviews of 11 …

Interpersonal Communication About Cigarette Warning Labels Among U.S. Smokers: Differences Between Latinos And Whites, Victoria Catherine Lambert

Theses and Dissertations

Pictorial health warning labels (HWLs) on cigarette packs are used worldwide to curb cigarette smoking, the leading preventable cause of death in the United States While individual-level mediators of HWLs’ effects on cessation have been thoroughly studied, interpersonal communication about HWLs has received less attention in HWL research. However, results from one study demonstrated the importance of interpersonal communication, finding that conversations about HWLs predicted quit attempts in Australia, Canada, and Mexico. That study also found that smokers in Mexico, where most smokers are Latino, reported more conversations than smokers in Australia and Canada, where most smokers are non-Latino White. …

Gorilla Life-Stage Comparison Of Head Orientation, Lisa Wilding

All Master's Theses

Staring by primates, as well as other species of animals, can be perceived as a threat and averting that gaze can minimize potential conflict. Given that gorillas are highly sexually dimorphic, they may use this staring and gaze aversion strategy more than physical contact. Due to the shape of the eye and the pigmented sclera in some primates, eye gaze can be difficult to determine, whereas, head orientation may be a more salient cue. The current study documents developmental differences among age-sex classes of captive western lowland gorillas (Gorilla gorilla gorilla) in six head orientation categories (Head Toward …

Effective Strategies Used By Restaurant Managers To Reduce Employee Absenteeism, Dawn Renita Johnson-Tate

Walden Dissertations and Doctoral Studies

Employee absenteeism costs organizations in the U.S. restaurant industry more than 15% of profits each year. Some restaurant managers lack strategies to reduce employee absenteeism. Using the expectancy theory, the purpose of this single case study was to explore effective strategies that restaurant managers use to reduce employee absenteeism. The target population was managers of a single restaurant, known for successfully implemented strategies to reduce employee absenteeism, located in the Baltimore-Washington, DC, metropolitan area. Data collection included semistructured face-to-face interviews with 3 managers and a review of company archival documents such as memorandums, training documents, employee records, and employee performance …

The Process Of Ostracism Message Reception And Meaning Making, Lukas John Pelliccio

Wayne State University Dissertations

Ostracism is defined as the exclusion of an individual or group by an individual or group. Research suggests that being ostracized can create severe negative psychological reactions in targets. However, there is much less research explicitly focused on how ostracism is communicated and the process of meaning making that allows a target to interpret communication as an ostracism message. Through grounded theory and qualitative interviews, this study asked: What is the process of interpersonal ostracism message meaning making, and what are the key elements that influence this process? Analysis revealed a seven-phase process that explains the stages of meaning making …

Behavioral Style Indicators Of Communication And Professionalism In A Family Medicine Residency, Jillian Marie Atherton

Online Theses and Dissertations

This study examined DiSC behavioral style profiles and their indications of Communication and Professionalism for family medicine residents. DiSC profile reports, and ACGME Milestone Project Communication and Professionalism competency scores were used as predictive variables for the purpose of this study. Data were collected from the University of Kentucky Department of Family & Community Medicine residency program. The analysis of the results revealed that the "I" DiSC profile type scored the lowest Professionalism and Communication milestone scores among all four profile types. Further, "C" DiSC profile types scored the highest among all four profile types in Communication milestone scores; and …

Communication Apprehension, Self-Efficacy, And Their Effects On The Utilization Of On-Campus Services, Ashley Mikolay

Williams Honors College, Honors Research Projects

College is a vital time in a person's life and the quality of their experiences usually go beyond just the academic and for this reason it is important that we study these experiences too.

This study looked to gain knowledge about why some students choose to be involved on campus and utilize services provided by their universities and others do not. To do this we gathered data from students about their perceived self-efficacy and communication apprehension in addition to their level of involvement while in college in the hopes to either find support, or rule these traits out as factors …

A Systems Theory Analysis Of The Goshen Seventh-Day Adventist Church's System Of Communication, Clavour R. Tucker

Master's Theses

Problem

The Seventh-day Adventist Church (SDA) is a complex and multilayered nonprofit organization (NPO), with carefully outlined policies and guidelines for almost every aspect of the organization. However, the philosophical or structural framework that guides communication within the organization is not clear. It is my hypothesis, having been a member and employee of the organization for almost 30 years, that not having such a structure has led to the creation of a fragmented culture of communication, which is observable in local congregations. This research assesses this phenomenon at the Goshen SDA Church, in Chicago, IL, and seeks to answer the …

Utilizing Relational Coordination Theory To Evaluate And Improve Interdisciplinary Communication During Emergency Cesarean Sections: A Quality Improvement Project, Angelarosa Didonato

Yale School of Nursing Digital Theses

Abstract

Interdisciplinary communication is a complex, dynamic process that can be difficult to achieve during an emergency cesarean section. Poor communication can have negative effects on patients and providers. The Relational Coordination Model focuses on improving team function by embracing the interdependence of team members and building a shared vision. The Relational Coordination Survey 2.0 was used to assess gaps in communication and collaboration. An education program was implemented to address team specific weaknesses. Reassessment of the teams showed improved an RC Team Score within most groups. The Relational Coordination Model provides a viable theoretical framework with which to institute …

Religious Orientation And Communication As Predictors On Military Spouses' Perception Of Marital Happiness After A Second Deployments, Stephanie Santana

Walden Dissertations and Doctoral Studies

Military spouses are often left at home when their service member deploys to areas outside the United States. These deployments can have a lasting impact on the military spouses' perception of marital happiness. Communication problems can occur within the marriage and military spouses may use their religious orientation to alleviate the stress that comes from deployments. This quantitative study used an online survey method to conduct bivariate correlations and multiple regression analysis from a sample of 128 military spouses. This study focused on the family stress theory and used the Kansas Marital Satisfaction Scale, Extrinsic and Intrinsic Religious Orientation Scale, …

Leadership Styles Manufacturing Business Managers Use To Reduce Workplace Injuries, Joe Sparks

Walden Dissertations and Doctoral Studies

The cost of workplace injuries is a major concern for business managers. Business managers in the production, transportation, and material moving industries experience the highest injury rate with an annual average of 198.5 lost days away from work. The purpose of this single case study was to explore transformational leadership skills and strategies used by manufacturing business managers to reduce workplace injuries. The conceptual framework for this study was Bass and Burns's transformational leadership theory. Data collection included semistructured interviews to elicit narratives from 3 managers from a metal manufacturing company located in the southeastern United States about the leadership …

Impact Of A Nurse-Physician Communication Intervention On Psychological Empowerment And Effectiveness Of Collaboration Between Medical Staff And Critical Care Nurses, Kristen Wieder

DNP Projects

Background: Nurse-physician communication is an essential element of safe, effective patient care, nurse engagement and job satisfaction. Communication breakdowns can lead to poor patient outcomes and disengagement among nurses.

Purpose: The purpose of this project was to determine the impact of a nurse-physician communication intervention on psychological empowerment of critical care nurses. A second purpose of the study was to evaluate the effectiveness of communication between critical care nurses and members or the cardiothoracic surgery team and understand barriers and communication challenges.

Methods: A quasi-experimental pre-test/post-test design was utilized to evaluate the impact of a nurse-physician communication intervention …

Promoting Conflict Management Competencies Within Informal Structures And Informal Networks, Roslynn Almas

Theses and Dissertations

Conflict typically is associated with negative and destructive connotations within organizations. However, a shift is taking place in workplaces to view conflict through a positive frame and to consider conflict as an opportunity to establish an environment that is more creative and innovative while identifying ineffective policies, behaviors or actions. This study was developed to examine how organizations can enhance conflict management competencies to empower leaders and employees to manage conflict by employing problem-solving tactics and collaborative approaches. Furthermore, this study was designed to understand what strategies and practices leaders and specialists in the field of Alternative Dispute Resolution utilize …

Wonder Woman: A Case Study For Critical Media Literacy, Adriana N. Fehrs

Graduate Student Theses, Dissertations, & Professional Papers

To better grasp the messages Wonder Woman is sending to its audience, a Critical Media Literacy (CML), ideological, and feminist framework is used to examine whether, and if so how, Wonder Woman succumbs to stereotypes that are often portrayed in the media. These theories will be used in the ensuing project to build a curriculum aimed at high school students.The curriculum positions students to examine the hegemonic ideologies that are represented in pop culture, specifically Wonder Woman.

Empowering Internal Stakeholders Through The Dissemination Of Useful Information: A Review Of Crisis Management Concepts, Patricia I. Fusch, Janie A. Hall, Gene E. Fusch

Journal of Sustainable Social Impact

In this article, we define crisis management as not only a problem, but also an opportunity for leaders to be flexible, creative, and innovative that contributes to social change. In the past, organizational leaders often looked at crisis management as a quick fix or stopgap to business as usual. Empowering internal stakeholders and disseminating useful information that is relevant, valid, timely, and reliable to people within the organization can lead to crisis resolution at the closest point of action and contribute to social change. We look at the primary and secondary stakeholders and stewardship of the employees during the …

Servant Leaders As Change Agents, Janice P. Tanno, David K. Banner

Journal of Sustainable Social Impact

Servant leadership (SL) produces high performance and employee engagement. Non-SL senior leaders lacking business ethics have caused negative outcomes. This study explored the lived experiences of senior leaders’ decision-making in SL organizations. Maslow’s theories, decision theory, spirituality, Cicero’s virtue theory of ethics; SL comprised the theoretical/conceptual foundation. Data collection used purposive sampling of 18 senior leader participants in SL organizations employing Giorgi’s descriptive psychological structures of experiences analysis method. Findings confirmed ethical decision-making in SL organizations. Recommendations included examining CEO ethical leadership and firm performance interrelations and promoting ethical decision-making at all levels. Conclusions supported teamwork as the one …

Analyzing Stakeholders’ Workshop Dialogue For Evidence Of Social Learning, Amanda L. Bentley Brymer, J. D. Wulfhorst, Mark W. Brunson

Environment and Society Faculty Publications

After much debate and synthesis, social learning scholarship is entering an era of empirical research. Given the range across individual-, network-, and systems-level perspectives and scales, clear documentation of social learning processes is critical for making claims about social learning outcomes and their impacts. Past studies have relied on participant recall and concept maps to document perceptions of social learning process and outcome. Using an individual-centric perspective and importing ideas from communication and psychology on question-answer learning through conversational agents, we contribute an expanded conceptual framework and qualitative analytical strategy for assessing stakeholder dialogue for evidence of social learning. We …

Interoperability Performance Among Campus Law Enforcement Agencies, Tammie Ann Massirer

Walden Dissertations and Doctoral Studies

The September 11, 2001 terrorist attacks exposed considerable breakdowns in communications interoperability and information sharing among first responders. Multijurisdictional responses to the active-shooter incidents at the University of Texas in 2010; Sandy Hook Elementary of Newtown, Connecticut in 2012, and the Reynolds High School shooting of Multnomah County, Oregon in 2014 were replete with interoperability failures as well. Recent multijurisdictional response events continue to illuminate difficulties with first-responder interoperability and minimal research exists to promote understanding of the interoperability challenges of university police departments. The purpose of this study was to explore the barriers that impede communications of campus based …

Frequency Of Cell Phone Texting And Social Competency In Adolescents, Anita Marie Phillips

Walden Dissertations and Doctoral Studies

There is no current research on the relationship between texting frequency, social competency development, and the moderating effect of gender in adolescents. A quantitative study involving a moderation design using multiple regression assisted in determining the relationship between cell phone texting and gender and whether or not the interaction of these variables predicted social competency development. The theoretical base that grounded this study was the taxonomic model of social competence, which identified the importance of examining social awareness abilities such as communication, an essential component for the development of social competency. The study included 74 participants. The participants were parents …

Enhanced Teamwork Communication Model For Electronic Clinical Pathways In Healthcare, Wasef Mater, Monther Aldwairi, Roliana Ibrahim

All Works

© 2018 Matar et al. Background: One of the main challenges to hospital patient flow and treatment includes the lack of a patient-centered approach, which in turn contributes to non-effective teamwork communication. Objectives: To introduce patient-centered approach by implementing electronic clinical pathways to support more effective teamwork communication. To study how to enhance teamwork communication in healthcare by implementing electronic clinical pathways. Methods: We propose a research model, integrating the Donbedian model and the socio-technical theory, to investigate the factors that influence teamwork communication in healthcare. This research applied a quantitative approach using a survey method that was designed along …

Effects Of Parent-Implemented Interventions On Outcomes Of Children With Developmental Disabilities: A Meta-Analysis., Tina Dyches, Timothy B. Smith, Barbara Mandleco, Byran Korth

Faculty Publications

Background: A large body of literature exists related to parent-implemented interventions for children with disabilities, so it is helpful to synthesize the results of outcome-based interventions for children with developmental disabilities. Specifically, what are the effects of parent-implemented interventions intended to improve children’s (1) social behaviors, (2) life skills/adaptive behavior, and (3) communication skills?

Method: Using meta-analytic aggregation of effect sizes across 30 studies with a total of 1,356 participants, this review examined the association between parent-implemented interventions and intended outcomes of young children with developmental disabilities.

Results: Across all 30 studies comparing children’s outcomes to control groups, the random …

Rock ‘N’ Roll Radio: A Case Study Of ‘Tactics’ And Teenage Identity In Perth, Wa, 1955-1960, Lorna Baker

Theses : Honours

Post-war Australia was a time of celebration, of prosperity, abundance and consumerism. The booming economic and technological forces within Australia propelled the rise of popular culture and led to a transformation of traditions and identities. Most notable of these transformations was that of youth culture. The rise of the teenager, as a category of person and a consumer of culture, had an impact on the social interactions of many communities. At the same time, new technologies combined with newfound prosperity meant that popular culture, such as music, was available to all and radio became a prominent feature of everyday life. …

Shaping The Image Builders: The Birth And Rise Of The American Association Of College News Bureaus And A New Rhetorical Arena In Higher Education, Gregory D. Cook

All-Inclusive List of Electronic Theses and Dissertations

Drawing on a qualitative review of historical artifacts, the author explores the birth and rise of the American Association of College News Bureaus and its successive organizations. The author performs a historical study, interlacing an interpretive biographical lens and rhetorical theory. The study seeks to determine what formative events and narratives shaped the Associations progression from 1915 until 1950 and to what extent, if any, the Association and its successor organizations established a new rhetorical arena in Americas higher Education landscape. The expansive horizontal network launched by the group better served colleges and universities with more robust dialogue and public …

Incivility And Dysfunction In The Library Workplace: Perceptions And Feedback From The Field, Richard J. Moniz Jr.

Library Staff Publications

Issues associated with lack of civility, less than ideal functionality and employees that may not self-reflect as much they should are all challenges in the modern workplace and libraries are no exception. The purpose of this study was to determine which issues associated with a lack of civility such as mobbing, bullying, workplace dysfunction, and lack of abilities regarding self-reflection were found in the library workplace and to what extent. The data represents the feedback of 4,168 library employees through a self-reporting survey instrument designed by the authors with the help of the American Library Association. Data is both quantitative …

From Play To Performance: Building An Effective Organization, Jessica N. Selee, Jade Johnson, Jocelyn N. Murray, Anna Samuelson, Jasmine Li, Andrew Lacanienta, Mat D. Duerden, Mark Widmer

Marriott Student Review

Under the Mentored Experience Grant, six students studies the impact that non-work activities (recreation or leisure) have on individual contributors or organization. Some employees refrain from participating in Leisure-at-Work (LAW) due to lack of time or skill, to cliques, to differing preferences, or fear of negative connotations. Employees report that LAW increases productivity, establishes and enriches social interactions, improves communication, attracts and retains employees in a company, and facilitates a culture of engagement, trust, and camaraderie. At the conclusion of our analysis, we identified areas of future research and recommendations for best practice.

Network Structures As A Way To Build A Global Organization And The Role Of Modern It Tools, Jerzy Kisielnicki

European Management Studies

The subject of the article is an analysis of network organizational structures as part of the organizational management system. The considerations are illustrated in practical examples: System Information Science and Technology (design SYNAT) and the analysis of changes in the company Bayer CropScience (BCS). Changes in management systems are due to the need to transform hierarchical systems. The direction of change is the global creation of global organizations. In management, we observe the transition from centralized hierarchical structures to decentralized network structures. The paper argues that the construction of global organizations requires the use of network management structures in them, …