Open Access. Powered by Scholars. Published by Universities.®
- Discipline
-
- Social and Behavioral Sciences (1991)
- Communication (1666)
- Journalism Studies (846)
- Education (392)
- Arts and Humanities (348)
-
- Medicine and Health Sciences (252)
- Business (224)
- Communication Technology and New Media (128)
- Law (127)
- Library and Information Science (126)
- Mass Communication (118)
- Psychology (109)
- Sociology (106)
- Physical Sciences and Mathematics (104)
- Higher Education (97)
- Social Media (89)
- Public Health (76)
- Engineering (69)
- Interpersonal and Small Group Communication (69)
- Leadership Studies (69)
- Public Affairs, Public Policy and Public Administration (69)
- Health Communication (57)
- Life Sciences (57)
- Marketing (57)
- Gender, Race, Sexuality, and Ethnicity in Communication (56)
- Nursing (53)
- Other Communication (53)
- Organizational Communication (52)
- Religion (50)
- Collection Development and Management (49)
- Institution
-
- Providence College (751)
- Liberty University (74)
- Bryant University (72)
- University of Rhode Island (68)
- Walden University (59)
-
- Nova Southeastern University (54)
- Gonzaga University (51)
- New Jersey Institute of Technology (51)
- Brigham Young University (48)
- San Jose State University (47)
- California Polytechnic State University, San Luis Obispo (46)
- Rochester Institute of Technology (46)
- Minnesota State University, Mankato (44)
- University of Central Florida (42)
- University of Nebraska at Omaha (40)
- Old Dominion University (35)
- University of Kentucky (33)
- University of Nebraska - Lincoln (33)
- City University of New York (CUNY) (32)
- Georgia Southern University (31)
- University of South Florida (31)
- West Virginia University (29)
- Edith Cowan University (28)
- Kennesaw State University (28)
- University of Nevada, Las Vegas (28)
- Technological University Dublin (27)
- University of New Mexico (25)
- Duquesne University (24)
- Utah State University (24)
- Cleveland State University (23)
- Publication Year
- Publication
-
- The Cowl (750)
- Theses and Dissertations (108)
- Electronic Theses and Dissertations (82)
- Theses (54)
- Walden Dissertations and Doctoral Studies (52)
-
- Humanities Syllabi (50)
- Library Impact Statements (50)
- Communication & Leadership Dissertations and Theses (48)
- Doctoral Dissertations and Projects (42)
- Honors Projects in Communication (30)
- Dissertations (29)
- Masters Theses (27)
- Faculty Publications (25)
- Graduate Theses, Dissertations, and Problem Reports (ETD) (25)
- Library Philosophy and Practice (e-journal) (23)
- USF Tampa Graduate Theses and Dissertations (23)
- Student Newspapers (22)
- Patient Experience Journal (21)
- Communication Studies (20)
- Student Work (20)
- Archway (1946-2020) (18)
- Articles (18)
- ETD Archive (18)
- Master's Theses (18)
- All Graduate Theses, Dissertations, and Other Capstone Projects (16)
- Communication and Theater Association of Minnesota Journal (16)
- UNLV Retrospective Theses & Dissertations (16)
- University of the Pacific Theses and Dissertations (15)
- Graduate Theses and Dissertations (14)
- Senior Honors Theses (14)
- Publication Type
- File Type
Articles 1951 - 1980 of 3321
Full-Text Articles in Entire DC Network
Sit, Stand, Speak: Examining The Perceptions Of The Basic Public Speaking Student On Normative Forensic Practices And Their Effect On Competitor Credibility In Oratory, Katie Marie Brunner
Sit, Stand, Speak: Examining The Perceptions Of The Basic Public Speaking Student On Normative Forensic Practices And Their Effect On Competitor Credibility In Oratory, Katie Marie Brunner
All Graduate Theses, Dissertations, and Other Capstone Projects
This paper examines basic public speaking students' perceptions forensic competitor credibility based on normative factors present within the forensic community. Anecdotal and experiential evidence provided this researcher with reason to believe that the unwritten rules and normative expectations of forensics were so far-removed from what students were used to seeing in their classrooms and in the media, that they could have a negative impact on a competitor's ethos, from the basic public speaking students' perspective. This research was performed in an attempt to determine whether these anecdotal and experiential assumptions were accurate and also to gain insight into the how …
En Route To Communicative Praxis: Understanding Natural Law And Several Communicative Implications, Rachel Ann Kosko
En Route To Communicative Praxis: Understanding Natural Law And Several Communicative Implications, Rachel Ann Kosko
Electronic Theses and Dissertations
This work claims communicative praxis is necessary and becomes increasingly more promising by introducing discussions that integrate explicit knowledge of natural law as a precursor for conversations regarding communication ethics. Taking a hermeneutical approach of returning to a text [book, person, place, etc.] with different questions develops new insights for identifying obstacles to understanding, functioning as barriers in preventing praxis. Some existing obstacles include errors, irrelevant information, misunderstandings, and implicit or omitted topics like natural law found lacking throughout the philosophical discourse. Therefore, this dissertation defines key terms, unveils the lineage of the law, reviews texts by Roman Catholic scholars …
Classroom Projects As Embodied And Embedded Outcomes Assessment, Garnet C. Butchart, Margaret Mullan
Classroom Projects As Embodied And Embedded Outcomes Assessment, Garnet C. Butchart, Margaret Mullan
Journal of the Association for Communication Administration
Although educators already recognize the value in engaging student learning through classroom projects and service-learning, assessment of student learning through classroom projects may be accompanied by a shift of attention from mastery of ideas to embodied knowledge. We argue that embodiment is the basic semiotic condition of being human—of being both an expressive and perceptive (communicative) being among others. Linking this philosophy of communication principle to the topic of assessment, the article offers assessment research a focus of attention on learning settings: from embodiment as learning context, to the built environment of classrooms, as well as to group interaction. We …
The Occurrence Of Place-Based Narrative In U.S. Senatorial Campaign Advertisements, Brian K. Munis
The Occurrence Of Place-Based Narrative In U.S. Senatorial Campaign Advertisements, Brian K. Munis
Graduate Student Theses, Dissertations, & Professional Papers
Narratives have been increasingly subject to study within social science disciplines. However, research pertaining to narrative within political campaigns is incomplete. For example, there has been a relative lack of attention in the literature to the symbolic discourse and imagery in many political campaign advertisements that—seemingly—exists in order to link candidates to specific geographic “places” within their constituencies. A more complete understanding of the association between narratives of place and political campaigns will allow us to more effective and accurately gauge how, when, and why candidates use this potential strategy; as well as its possible effectiveness in election outcomes. This …
Patient- And Family-Centered Care Of Children In The Emergency Department., Nanette Dudley, Alice Ackerman, Kathleen M. Brown, Sally K. Snow, American Academy Of Pediatrics Committee On Pediatric Emergency Medicine, American College Of Emergency Physicians Pediatric Emergency Medicine Committee, Emergency Nurses Association Pediatric Committee., Gregory P. Conners
Patient- And Family-Centered Care Of Children In The Emergency Department., Nanette Dudley, Alice Ackerman, Kathleen M. Brown, Sally K. Snow, American Academy Of Pediatrics Committee On Pediatric Emergency Medicine, American College Of Emergency Physicians Pediatric Emergency Medicine Committee, Emergency Nurses Association Pediatric Committee., Gregory P. Conners
Manuscripts, Articles, Book Chapters and Other Papers
Patient- and family-centered care is an approach to the planning, delivery, and evaluation of health care that is grounded in a mutually beneficial partnership among patients, families, and health care professionals. Providing patient- and family-centered care to children in the emergency department setting presents many opportunities and challenges. This revised technical report draws on previously published policy statements and reports, reviews the current literature, and describes the present state of practice and research regarding patient- and family-centered care for children in the emergency department setting as well as some of the complexities of providing such care.
On The Prevalence Of Communication And English Language Anxieties As Possible Antecedents Of Library Anxiety / Janaki Sinnasamy, Janaki Sinnasamy
On The Prevalence Of Communication And English Language Anxieties As Possible Antecedents Of Library Anxiety / Janaki Sinnasamy, Janaki Sinnasamy
Student Works (2010-2019)
Academic related anxieties are of relevant concern to libraries and librarians because substantial funds are spent annually to provide adequate information resources, services and facilities for students while the optimal use can be hindered by anxieties faced by students. Furthermore, a large portion of the print and electronic resources procured by the libraries are inevitably in the English language. Students in Malaysia who are non-native speakers of English are diversified in their competency of English language. At the University of Malaya, all undergraduates are required to register and pass the Information Skills Course since 1998. The mission is to produce …
Perceptions Of Social Bonds, Social Engagement And Social Capital By Social Network Site Users, Alisha Beckrow
Perceptions Of Social Bonds, Social Engagement And Social Capital By Social Network Site Users, Alisha Beckrow
Wayne State University Dissertations
ABSTRACT
PERCEPTIONS OF SOCIAL BONDS, SOCIAL ENGAGEMENT AND SOCIAL CAPITAL BY SOCIAL NETWORK SITE USERS
by
ALISHA M. BECKROW
May 2015
Advisor: Dr. Matthew W. Seeger
Major: Communications
Degree: Doctor of Philosophy
In this study we investigated the perceptions of social bonds, social engagement and social capital by users of the social network site Facebook. A survey questionnaire was distributed to three similar young professional organizations in the Midwest United States. The participants were asked about their use of Facebook as members of the organization. The results indicated that social network sites can be used to compliment other forms of …
Worker Use Of Social Media For Informal Learning In A Corporate Environment, Susan N. Genden
Worker Use Of Social Media For Informal Learning In A Corporate Environment, Susan N. Genden
Wayne State University Dissertations
In the global workplace, workers must quickly adapt to changing information and productivity demands. Workers must filter information, avoid overload and find out what they need to know. How can use of social media technologies benefit the knowledge worker and the corporate workplace? This study presents a closer look at the use, perceptions, and reflections of active social media users within the corporate environment. The purpose of this study was to examine, through worker voice, factors in worker use of social media that lead to successful informal learning outcomes in the corporate environment. This qualitative research used a phenomenological methodology. …
The Correlation Between Virtual Communication And Employee Engagement, Ryan Nathaniel Mitchell
The Correlation Between Virtual Communication And Employee Engagement, Ryan Nathaniel Mitchell
Walden Dissertations and Doctoral Studies
Managers' ability to engage virtual employees (those in different geographic locations) is a determining factor of employee productivity and commitment to an organization. Since 2005, the number of U.S.-based virtual employees increased; however, research regarding virtual communication and employee engagement is limited. The purpose of this quantitative study was to examine if a significant correlation exists between employee engagement (the dependent variable) and the quantity and perceived quality of virtual management communication (the independent variables). The research question assessed the correlation among the quantity of time managers spend communicating with virtual employees, quality of virtual communication, and employee engagement. Homans's …
Facilitating Effective Communication Between First Responders And Older Adults During Fall Incidents, Krystin M. Beeman, Erica L. Berger, Isabel A. Cabezas, Nicole M. Mathews
Facilitating Effective Communication Between First Responders And Older Adults During Fall Incidents, Krystin M. Beeman, Erica L. Berger, Isabel A. Cabezas, Nicole M. Mathews
Student Research Posters
PURPOSE. The purpose of this project was to provide first responders with communication strategies for older adults that may help when responding to fall- related calls. General information was also provided to First Responders on working with older adults with a focus on the aging process, fall risk factors, and communications strategies.
METHODS. A series of educational sessions to first responders at a local fire district were developed and presented by occupational therapy students. Materials were developed by presenters from evidence-based resources and tailored to the target population. Each presentation focused on statistics about older adults, the aging process, fall …
Effective Methods Of Communicating Organizational Values: A Case Study, Caralin B. Mchan
Effective Methods Of Communicating Organizational Values: A Case Study, Caralin B. Mchan
Master's Theses
Organizational values affect business success, and employee satisfaction and commitment. Value training begins during socialization. This qualitative case study of Adventist Frontier Missions explored effective methods the organization’s trainers used to communicate and motivate newcomers to assimilate organizational values during the2015 short-term missions training. Through observation, surveys, focus groups and interviews, I found that newcomers were motivated by seeing a connection between the organization’s values and its mission, and by seeing the values enacted by the trainers. I also found that newcomers perceived nonverbal communication of organizational values to be integral to their value-assimilation process. These findings should be useful …
Beneath The Kiss: Unearthing The Ideological Underpinnings Of Kay Jewelers Advertisements, Chelsea Nedlyn Hill
Beneath The Kiss: Unearthing The Ideological Underpinnings Of Kay Jewelers Advertisements, Chelsea Nedlyn Hill
Open Access Theses & Dissertations
ABSTRACT
Advertising is a frequently used influential and persuasive means of communication, such as Kay Jewelers, a corporation whose advertising methods have been superficially appealing to a female audience. However, this study sought to investigate the ideological underpinnings associated with Kay Jewelers advertisements, employing an ideological criticism to argue through feminist theory that Kay Jewelers utilizes key elements of heteronormative love as a means to persuade and influence men to purchase their jewelry products. Through this underpinning of heteronormative romance, Kay Jewelers emphasizes the notion that an artifact, like a piece of jewelry, is necessary in order to properly express …
Rare Pride Campaigns: Evaluating Participatory Communication In Conservation Efforts Throughout Indonesia, Lauren Elizabeth Perez
Rare Pride Campaigns: Evaluating Participatory Communication In Conservation Efforts Throughout Indonesia, Lauren Elizabeth Perez
Open Access Theses & Dissertations
Communication scholars who study international development and social change have found that if facilitators of social change hope to find positive, lasting solutions to complex social and environmental issues, they must incorporate more participatory approaches. However, even the practitioners with the most noble intentions oftentimes fall short of facilitating truly participatory practices because their strategies are the product of linear processes for evaluating the change context. In this study, I apply Lennie and Tacchi's (2014) approach to evaluating communication for development in a case study of Pride Campaigns implemented by managers throughout Indonesia who partnered with the conservation non-governmental organization …
The Use Of Fantasy Theme Analysis To Describe The Group Communication And Creative Problem-Solving Skills Of University-Level Students As They Prepare For Destination Imagination Global Finals Competition, Elizabeth Morgan Armstrong
The Use Of Fantasy Theme Analysis To Describe The Group Communication And Creative Problem-Solving Skills Of University-Level Students As They Prepare For Destination Imagination Global Finals Competition, Elizabeth Morgan Armstrong
Dissertations
Problem and Purpose
In order to meet the growing needs for efficiency in the workplace, industry is turning to group-work and collaboration. Successful teams are in demand because they not only meet the efficiency needs, but also provide the kind of bonding that creates convergence in the members. The chemistry or recipe for this kind of success is difficult to pinpoint, however, and several aspects of group communication and skills, need to be re-examined using communication theory. The purpose of this study is to describe one of those aspects—group creative problem-solving—in order to see how the communication used in that …
A Positive Deviance Inquiry On Communicative Acts And Behaviors That Enable Working Mothers To Breastfeed, Jessica Molinar Munoz
A Positive Deviance Inquiry On Communicative Acts And Behaviors That Enable Working Mothers To Breastfeed, Jessica Molinar Munoz
Open Access Theses & Dissertations
The benefits of breastfeeding have been well documented for both mother and child. Breastfeeding provides optimal nutrition for an infant and includes decreased risk for numerous diseases and illnesses. However, there is evidence that when mothers return back to work from maternity leave, they often stop breastfeeding. The present research project utilizes the Positive Deviance approach to find working mothers who have successfully breastfed their children exclusively for six months and to determine what enables these mothers to continue to breastfeed past one year of birth while working full time. The purpose is to understand why some working mothers, who …
Developing Positive Working Relationships In A Large Urban School District, June Justa Chennault
Developing Positive Working Relationships In A Large Urban School District, June Justa Chennault
Theses and Dissertations
This applied dissertation provides an overview of the working relationships among key leaders within a large urban school district in the Southeastern part of the United States. This study examined the communication methods and responsibilities of each key player within the decision-making process for the district at various levels of leadership. Results called for the exploration of (a) effective communication, (b) verbal and nonverbal techniques, (c) electronic means of communication, (d) informal styles of communication, (e) interpersonal communication, (f) communication styles, (g) leadership styles, and (h) conflict management, which delineated the theoretical framework and research questions for this study. This …
Examining Electronic Medical Records System Adoption And Implications For Emergency Medicine Practice And Providers, Barbara Cook Overton
Examining Electronic Medical Records System Adoption And Implications For Emergency Medicine Practice And Providers, Barbara Cook Overton
LSU Doctoral Dissertations
This ethnographic research study documented the use and effects of an electronic medical records system (EMR) by healthcare providers working in a community hospital-based emergency room. Using data collected from participant observation, in-depth interviews, questionnaires, and hospital documents, the research findings suggest EMRs impinge providers’ agency, alter emergency room systems, affect communication patterns among providers, and exacerbate structurational divergence (SD) conditions. Findings suggest that providers’ attempts to regain lost agency tips the SD-nexus into an SD-cycle, characterized by negative communication spirals between providers. The discussion chapter examines the impact of EMRs on emergency room structures, system reproduction, providers’ workflow and …
Women’S Use Of And Decision‐Making Regarding Geo‐Social Networking Applications To Arrange Sexual Experiences, Shireen Mary Noble
Women’S Use Of And Decision‐Making Regarding Geo‐Social Networking Applications To Arrange Sexual Experiences, Shireen Mary Noble
USF Tampa Graduate Theses and Dissertations
The purpose of this thesis was to learn more about geo-social networking applications and how they are used by women to meet sexual partners. Currently, there are no known studies that have looked at heterosexually-oriented geo-social networking applications or at the way women have used these apps for heterosexual sexual encounters. This thesis attempts to begin to bridge this gap in the literature.
For the first study, apps were selected based on their appearance in popular media articles about dating applications. Results generally related to online safety concerns, while occasional features were related to sexual safety concerns. Communication options were …
Rethinking The Reporting Of The Mass Random Shooting – Or Is It An Autogenic Massacre?, Glynn Greensmith, Lelia Green
Rethinking The Reporting Of The Mass Random Shooting – Or Is It An Autogenic Massacre?, Glynn Greensmith, Lelia Green
Research outputs 2014 to 2021
The crime of the mass random shooting seems frighteningly common, yet around the world there are probably no more than about 26 per year: one per fortnight. The apparent randomness of the crime is one of the aspects which assures it of its publicity. Another is the traditional practice on the part of the gunman (and they are all men) of making a statement about his motives, or leaving a room or a box or a website of his grievances, to be uncovered and wondered at. The media’s focus on the genesis and impact of each mass random shooting is …
Student Visa Control And Information Exchange, Lisa Bellamy
Student Visa Control And Information Exchange, Lisa Bellamy
Walden Dissertations and Doctoral Studies
Expired student visas can contribute to illegal residence in the U.S. and may also be a valuable source of information for Homeland Security. Although the reason for remaining in the U.S. might be for nonthreatening purposes, threatening actions could occur as an individual gets lost in the country. The purpose of this study was to determine how visas were issued, the reasons an individual may remain beyond the approved visa date, and the mechanisms intelligence and law enforcement agencies use to exchange information with each other. This research was based on the new war theory and the Lockwood Analytical Method …
Examining The Relationship Between Parental Involvement And Mobile Technology Use, Toinette Marie Flowers
Examining The Relationship Between Parental Involvement And Mobile Technology Use, Toinette Marie Flowers
Walden Dissertations and Doctoral Studies
Understanding how mobile devices can enhance parent/teacher communication is important because parents play an important part in their children's learning. Research on parents' use of mobile devices to communicate with their children's teachers is limited. The purpose of this cross-sectional correlational study was to determine the relationships between parents' (a) knowledge of using mobile devices, (b) general use of mobile devices, (c) purpose for using mobile devices, (d) perceived ease of using mobile devices, (e) perceived usefulness of mobile devices, (f) attitude toward using mobile devices, and (g) use of mobile devices to communicate with teachers. The study was informed …
Indentifying Effective Communication Practices For Eliciting Parental Involvement At Two K-8 Schools, Karen Lynn Moore
Indentifying Effective Communication Practices For Eliciting Parental Involvement At Two K-8 Schools, Karen Lynn Moore
Walden Dissertations and Doctoral Studies
Conventional wisdom suggests effective and timely school communications increase parental involvement. Guided by this wisdom and contemporary parental involvement theory, effective educational institutions have established systems that foster communication and collaboration between school representatives and the local community. Despite such efforts, research has revealed persistent declines in parental involvement within schools. This phenomenological study documented 16 parents' perceptions of communication between teachers and parents at 2 K-8 schools in the American southwest. Semi-structured interviews were used to explore parents' perceptions of the effectiveness of various school-based communication systems and the specific impact these systems had on parental involvement. NVivo software …
Distinguishing Leadership Of Information Assurance Teams, Bamidele Adetokunbo Bankole
Distinguishing Leadership Of Information Assurance Teams, Bamidele Adetokunbo Bankole
Walden Dissertations and Doctoral Studies
Information assurance (IA) projects are essential components of the information technology industry and often fail due to budget overruns, missed deadlines, and lack of performance by the project teams. The purpose of this phenomenological study was to explore the strategies necessary to improve IA project team performance. Lewin's situational leadership theory was used as the conceptual framework for this study. Interviews were conducted with 20 IA professionals located in the Washington, DC Metropolitan area. The data were transcribed, coded, and clustered for the identification of common patterns based on the Moustakas' modified van Kaam analysis. The major themes that emerged …
Understanding Bystander Behavior In Cyberbullying Encounters: An Application Of Bystander Apathy Theory, Jodie M. Bowers
Understanding Bystander Behavior In Cyberbullying Encounters: An Application Of Bystander Apathy Theory, Jodie M. Bowers
Communication & Leadership Dissertations and Theses
Cyberbullying consequences are increasingly turning tragic with the victims committing suicide. Cyberbullying is carried out through computer mediated communication and due to public nature of social media platforms, it is natural to believe any number of individuals are witnessing any and all acts of communication. This becomes especially problematic during cyberbullying encounters because the victim is vulnerable to hurtful communication from anyone who views the attack. The victim is also subject to humiliation because of sharing capabilities that computer mediated communication provides. However, it has been proven that bullies will typically back down in face-to-face situations if a witness intervenes, …
The Rhetorical Goddess: A Feminist Perspective On Women In Magic, Laura C. Bruns, Joseph Zompetti
The Rhetorical Goddess: A Feminist Perspective On Women In Magic, Laura C. Bruns, Joseph Zompetti
Faculty Publications - Communications
Although female magicians have existed since the rise of entertainment magic, women have faced difficulty in entering the “fraternity” of the magic community. As an art form largely based around persuasion, it is useful to study the performance of magic as a text. It is additionally useful to study female magicians within this context of rhetoric. Not only will examining the rhetoric of female magicians provide insights on the rhetoric of women in this unique arena, but also of women in a historically gendered and underrepresented field. Research into this area may disclose other details regarding the communicative differences between …
The Actual Cost Of Cell Phones, Kelsey Engelhardt
The Actual Cost Of Cell Phones, Kelsey Engelhardt
Undergraduate Honors Theses
The Actual Cost of Cell Phones
The Relation Between Couple Communication And Work-Family Conflict, Klaudia Konik
The Relation Between Couple Communication And Work-Family Conflict, Klaudia Konik
Honors Projects
In studies examining work-family conflict, much of the attention has been focused on control at work (Radcliffe & Cassel, 2014). The purpose of the study was to examine the relationships between couple communication at home and experienced job satisfaction, relationship satisfaction, and overall work-family conflict. Though hypotheses specifically examining communication frequency were not fully supported, post-hoc analyses revealed unique relationships between specific communication patterns and skills and work-family conflict, especially when examining family-to-work influences. Suggestions for future research to examine the benefits of teaching communication skills at work and how they may impact work-family conflict are also discussed.
Identifying Professional Development Opportunities For Remote Healthcare Interpreters On A Shared Network, Suzanne M. Couture
Identifying Professional Development Opportunities For Remote Healthcare Interpreters On A Shared Network, Suzanne M. Couture
Instructional Design Capstones Collection
Many healthcare organizations are faced with the challenge of complying with an unfunded mandate to provide language services free of charge to individuals with limited English proficiency or those who are deaf or hard of hearing. One method of increasing efficiencies and reducing disparities for these vulnerable populations is to provide access to remote audio/video interpreters on a shared network. The Health Care Interpreter Network (HCIN) is a non-profit organization based in California that comprises more than forty member hospitals and offers service in twenty languages. To support the need for on-going professional development of HCIN’s interpreters, a front-end analysis …
The Cowl - V.79 - N.13 - Dec 11, 2014
The Cowl - V.79 - N.13 - Dec 11, 2014
The Cowl
The Cowl - student newspaper of Providence College. Vol 79 - No. 13 - December 11, 2014. 28 pages.
Client Science: Bad News And The Fully Informed Adr Client, Marjorie Corman Aaron
Client Science: Bad News And The Fully Informed Adr Client, Marjorie Corman Aaron
Faculty Articles and Other Publications
Professor Aaron comments that this piece, excerpted from: “Bad News and the Fully Informed Client,” the first chapter of her book, Client Science, addresses the lawyer’s challenge when counseling clients where “bad” news— negative, pessimistic or unwelcome developments or analysis—must be conveyed, whether or not within an ADR process. “As a mediator of civil cases, I suspect that mediation involves a higher than average percentage of cases involving ill-counseled clients or ‘difficult clients’ who may fairly be characterized as ‘counseling-resistant’ despite the best efforts of skilled lawyers. When the lawyer explains ‘bad news’ about case developments or likely outcomes, he …